Expert: James - 10/31/2009

Question
I have an Ideal Security lock on my front door. I tried to have it replaced a few years ago but my handyman couldn't figure out how to remove it from the door. The lock now seems to be failing, not releasing the key without wrestling with it. Is there some special trick to removing these locks from the door?

Answer
Hello Judy,

To remove a double cylinder lock of this brand, turn the key on the inside to expose the small slot opening. Find a steel pin, or allen wrench, that will fit into the slot and push straight in. You will depress a small metal flap, which will allow the inside housing to rotate about 15 degrees to its release position. The screws are then accessible.

If you have a single cylinder version I have no idea how to remove it.  A locksmith at your location would be better than most handymen.

James
www.jmlock.com