AboutJames Expertise I am knowledgeable in almost every area of Locksmithing. This includes locks, keys, lost keys, residential and commercial lockouts, rekeying, masterkeying, high security locks, access control, electric locks, security cameras and home safety. I have been running an online business since 2004 where I sell all types of lock and security hardware to everyone from apartment renters to business owners to the US government. Before that I started a locksmith service in 1999. I deal with many types of security equipment including high security safe locks, heavy duty padlocks, exit devices, biometric readers, electric strikes, magnetic locks, full surface hinges and I only sell what I personally stand behind 100%. The online business has given me a more in-depth look at the locksmithing industry, helping me to learn more about each and every product that I offer, as well as products I don't have but end up finding for customers to solve any issues they have with security or door hardware.
Please don't submit any automotive or safe questions as these aren't areas that I can help in.
Experience I have been Locksmithing since 1999 and own my own Locksmithing business. I have many years of hands-on experience through the many services I have performed for my customers. I've run my business the way I wanted, treating everyone as I would like to be treated and knowing that any customer could be my last if I didn't perform my locksmithing duties as I had promised.
Organizations Montana Locksmith Association
Education/Credentials I have a diploma in Masterkeying, Advanced Locksmithing & Locksmithing from Foley-Belsaw.
Past/Present Clients US government, colleges, schools, city and state governments, large and small corporations, home owners.
Question I have a single cylinder deadbolt and when already locked both the interior
face and exterior face of the lock are hanging and the screws were taken out
but I still can't open the door. How do I open the latch from the inside when
its locked and the faces are broken??
Please help.
Answer Hello Jeanelle,
If you are able to remove the mounting screws and remove the lock assemblies you can manually retract the bolt unless it's jammed. Try pushing, pulling, lifting or pushing down on the door as you attempt to retract the bolt. Sometimes the weather swells the door and/or the jamb and will wedge the bolt in the strike plate making it difficult and sometimes impossible to retract. Doing it manually may be easier.
