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About Terry Andreasen (Andy)
Expertise
Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 37 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of three, 36 ton steel vault doors and drop floors, in the old Federal Reserve Building, San Francisco.

Experience
37 years in the Safe & Vault Industry. Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf

Organizations
SafeCrackers International

Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985

Awards and Honors
Retired US Army, with many decorations and awards from Vietnam, Desert Storm and Op Iraqi Freedom.

Past/Present Clients
Secret Service, FBI, Dept. of Homeland Defense, US Army, US Coast Guard, US Navy, US Marine Corps, Lawerence Livermore National Lab, Bank of America, Wells Fargo Bank, various local banks, credit unions, state agencies, Jewelers, and many commercial and residential customers. Service Area is Northern California (Fresno to Oregon and Western Nevada)

 
   

You are here:  Experts > Home/Garden > Repairing Home Electronics & Small Engines > Locksmithing > Safe Won't Open ?

Locksmithing - Safe Won't Open ?


Expert: Terry Andreasen (Andy) - 2/18/2009

Question
Hello,
I have a First Alert #FRS155 Manual Combination with Key Fire Safe that the Dial will not turn so that I can open it. Worked fine up until this point.
Pls advise ASAP either way as my wife has a wedding to attend thie WE and she needs her jewelry for that event.

Tks Much,
Rick

Answer
Rick,

First Alert introduced their line of import fire safes around 1995-96.  They were discontinued when the company was sold to the Sunbeam Corp. in 1998.  Their customer service no longer supports these safes.

The dial may not be able to turn for several reasons.  Something may be wedged in the door binding the bolt work.  The dial arbor may be rusted in place.  

Does the key lock appear to turn?

Attempt to press the door in, to remove any pressure off of the bolt work.  This may relieve the pressure and allow the dial to turn.  If the dial is still tight, you might try to spray some WD-40 or TRI-FLOW lubricant under the dial, then work it back and forth.  If you still can't loosen it up, then it is probably time to take it to your local safe company.  Check your yellow pages under safes & vaults

Note:  The safe company may charge you more than the safe is worth to open it.

Your last option, and I don't recommend it, would be to force the safe open.  A small sledge hammer and a couple of pry bars may be able to force the door open.  The safe only has fire protection, not burglary protection.

CAUTION:  forcing the safe may cause damage to the contents and may subject you to personal injury.  Please use all necessary safety equipment and precautions for yourself and the contents of the safe.
Again, I don't recommend that you force the safe, but not knowing your circumstances and required time frame you may elect this option.

Good luck, hope the above solutions work.

Andy

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