AboutTerry Andreasen (Andy) Expertise Safe and Vault related Questions;
Antique Safe Repair and Restoration;
With over 37 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer.
Current Project: Restoration of three, 36 ton steel vault doors and drop floors, in the old Federal Reserve Building, San Francisco.
Experience 37 years in the Safe & Vault Industry. Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute.
Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing.
Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf
Organizations SafeCrackers International
Education/Credentials Graduate of Locksmith Institute 1972
Graduate Lockmasters Safe Lock Servicing 1974
Graduate Lockmasters Safe Lock Manipulation 1975
Graduate Lockmasters Safe Deposit Lock Servicing 1985
Instructor Certified - California Locksmith Association - 1985
Awards and Honors Retired US Army, with many decorations and awards from Vietnam, Desert Storm and Op Iraqi Freedom.
Past/Present Clients Secret Service, FBI, Dept. of Homeland Defense, US Army, US Coast Guard, US Navy, US Marine Corps, Lawerence Livermore National Lab, Bank of America, Wells Fargo Bank, various local banks, credit unions, state agencies, Jewelers, and many commercial and residential customers.
Service Area is Northern California (Fresno to Oregon and Western Nevada)
Question I have not opened the safe in quite some time. I opened it last night and now the dial is quite stiff and very hard to turn. I'm afraid to close it again for fear that next time the dial will be frozen up. Any ideas how to remedy this? Thank you in advance for your help.
Answer Renee,
Sentry safes are very subject to rust problems. I wouldn't suggest shutting and locking the safe until it has been serviced, the rust removed, and new lubricant installed.
If it isn't working correctly, it will not get better until it has been checked and serviced.
If you can't perform this work yourself, you may have to take the safe to a safe company or locksmith to have it serviced. If it is to large or heavy for you to take to them, you may have to make arrangements for the safe man to come to you.
Just remember that a locked up safe that won't open, can be expensive to open and repair.