AboutJames Expertise I am knowledgeable in almost every area of Locksmithing. This includes locks, keys, lost keys, residential and commercial lockouts, rekeying, masterkeying, high security locks, access control, electric locks, security cameras and home safety. I have been running an online business since 2004 where I sell all types of lock and security hardware to everyone from apartment renters to business owners to the US government. Before that I started a locksmith service in 1999. I deal with many types of security equipment including high security safe locks, heavy duty padlocks, exit devices, biometric readers, electric strikes, magnetic locks, full surface hinges and I only sell what I personally stand behind 100%. The online business has given me a more in-depth look at the locksmithing industry, helping me to learn more about each and every product that I offer, as well as products I don't have but end up finding for customers to solve any issues they have with security or door hardware.
Please don't submit any automotive or safe questions as these aren't areas that I can help in.
Experience I have been Locksmithing since 1999 and own my own Locksmithing business. I have many years of hands-on experience through the many services I have performed for my customers. I've run my business the way I wanted, treating everyone as I would like to be treated and knowing that any customer could be my last if I didn't perform my locksmithing duties as I had promised.
Organizations Montana Locksmith Association
Education/Credentials I have a diploma in Masterkeying, Advanced Locksmithing & Locksmithing from Foley-Belsaw.
Past/Present Clients US government, colleges, schools, city and state governments, large and small corporations, home owners.
Question we have a schlage lever lock that needs the cylinder changed they sent us a new cylinder but we cannot figure out how to get the old one out. the key cannot be inserted help please
Answer Hello Lisa,
Insert a working key into the lock and turn it until it stops as you insert a probe into one of the small holes in the side of the lever and push as you pull the lever off. Once off, remove the black piece in the back of the lever then slide the old cylinder out. Insert the new one and replace the black piece. Insert the new key and turn it very slightly, just enough so that the key can't come out then slide the lever back onto the lock assembly. Once the tailpiece is in the slot of the lock turn the key until it stops then press the lever in place, locking it into the retainer.
I will tell you that sometimes lever locks can be a pain to reinstall, depending on the model so it may take some time.
