Locksmithing/booil safe bs-t370

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Question
Hello,

We have a booil safe bs-t370 and having the following issue:

we enter the correct code and insert the key, it does show us "Match" after entering the correct code while the key is inserted. but the safe does not open (the "tick" sound of the unlock is not coming up). We bought a new batteries and the issue still exists.

Would you please help us? What options do we have here?

Best Regards,
--
Sinan

Answer
Sinan,

Your Booil Safe was manufactured in Korea.   This company has been manufacturing safes since 1971.

As this is not a safe that I sell or import, I'm not familiar with its electronics or what problems that it may have.   My first recommendation would be to contact the manufacturer first to see if they have any solutions.

Booil Safes Co., Ltd.
[Korea]  
Address:
#1069-13, Ubang ind area, Ubang-dong,
Gimhae-city, Gyeongsangnam-do 621-170 Korea
Phone:
82-55-3252300
Contact name:  JAY Park , General manager
http://booilsafe.en.ec21.com/

In general most safes like this are very simple, with "cheap" electronics that don't last under commercial conditions.   Contact the manufacturer to see if they can help, or if they have a service company in your area.  

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Terry V. Andreasen (Andy)

Expertise

Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 42 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of an Ely Norris Cannonball Safe from the early 1900's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.

Experience

44 years in the Safe & Vault Industry. Owner and Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf Author of "The Coffee Table Guide to Antique Safes".

Organizations
SafeCrackers International and the National Antique Safe Association Safe & Vault Technicians Association (SAVTA)

Publications
The Coffee Table Guide to Antique Safes AllExperts.com

Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985 Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.

Awards and Honors
2009 - 2015 - Listed in AllExperts Top 50 Experts. All Expert Categories - Safes & Security Containers, Locksmithing, Antique Safes. Retired US Army Chief Warrant Officer (CW4), with 39 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom. US Navy - 1971-1981 US Army Reserve 1984-2013 US Army Retired

Past/Present Clients
US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses. Provide warranty service for lock and safe manufactures. Service Area is Northern California (Fresno to Oregon and Western Nevada)

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