Locksmithing/falcon w series lock

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Question
I have a lady in a salon that is asking me to change her lockset. It is a falcon lockset and I tried turning the key 90 and using the release but it doesn't work.  The key she has is a blank... ??  It is not cut at all but works to unlock the handle.  Please help me figure this out.

Answer
Hello Bob,

Those are standard commercial locks so using the operating key, turning it left or right 1/4 turn then depressing the retainer, should allow you to remove the knob or lever.

If this isn't working, the retainer is blocked by something abnormal so you will have to remove the lock by force.  There's not an easy way so it's not something I can explain, you'll just have to drill it until it comes off.

James

Locksmithing

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James

Expertise

I do not answer Safe or automotive questions. Period. I am knowledgeable in almost every area of Locksmithing. This includes locks, keys, lost keys, residential and commercial lockouts, rekeying, masterkeying, high security locks, access control, electric locks, security cameras and home safety. I have been running an online business since 2004 where I sell all types of lock and security hardware to everyone from apartment renters to business owners to the US government. Before that I started a locksmith service in 1999. I deal with many types of security equipment including high security safe locks, heavy duty padlocks, exit devices, biometric readers, electric strikes, magnetic locks, full surface hinges and I only sell what I personally stand behind 100%. The online business has given me a more in-depth look at the locksmithing industry, helping me to learn more about each and every product that I offer, as well as products I don't have but end up finding for customers to solve any issues they have with security or door hardware.

Please don't submit any automotive or safe questions as these aren't areas that I can help in.

Experience

I have been Locksmithing since 1999 and own my own Locksmithing business. I have many years of hands-on experience through the many services I have performed for my customers. I've run my business the way I wanted, treating everyone as I would like to be treated and knowing that any customer could be my last if I didn't perform my locksmithing duties as I had promised.

Education/Credentials
I have a diploma in Masterkeying, Advanced Locksmithing & Locksmithing from Foley-Belsaw.

Past/Present Clients
US government, colleges, schools, city and state governments, large and small corporations, home owners.

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