Locksmithing/cannon safe ts6064

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Question
I have locked all my info up in my safe husband changed the code before he left on business trip. My med is in there his guns are in there and cannon can't help us with anything.and they have yet to call back .. do you know what the master code is so I can reset it. My car keys are even in there.

Answer
Lacie,

sorry but there is no such thing as a "master code"!   This is simply an internet or movie myth.

While some digital locks may have a "reset code", it is individual to EVERY lock - no two are the same, and NONE of them will open the safe.   They simply allow the lock to be reset back to the original code which it left the factory on.   All digital locks generally use 123456 as the factory code.   Once this code has been changed by the owner (in this case your husband), this code is gone.

Unless Cannon has a record of your safe and the lock installed on it, they won't be able to help.   Many of these digital locks are installed by the distributor, NOT by the factory, and generally distributors do not keep any records of reset codes.

If Cannon can't help you there is probably a reason why.   Generally they do not give out codes or combinations, including reset codes for obvious security and liability reasons.   They have no idea who you are, what your relationship to the safe is, or what authorization you have to request the info is.   You would need to go through the distributor you purchased the safe through, or a local safe company.   They will also need the serial number of the safe to research your safe.

If you don't have the serial number to the safe, then there is little they can do to help you.

As far as your meds are concerned it is probably much easier to simply contact your doctor to obtain a short supply until your husband returns, than to deal with the safe companies.    Your other alternative would be to contact your husband to obtain the combination.   I know that even when I was deployed to Iraqi, my wife was able to get hold of me any time she had an emergency.   There were only a few occasions when I was out of touch for more than a couple days.

Final alternative if nothing else works, would be to have the safe technician, from a local safe company open the safe.   This may include having the safe drilled and a new lock installed.   If done correctly by a trained safe technician, the safe will not be damaged.   Costs could be around $350 to $500 to have the safe opened and repaired, plus the cost of a new lock.

Sorry, I wish the news was better, but there is no magic fix in your case.

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Terry V. Andreasen (Andy)

Expertise

Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 42 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of an Ely Norris Cannonball Safe from the early 1900's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.

Experience

44 years in the Safe & Vault Industry. Owner and Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf Author of "The Coffee Table Guide to Antique Safes".

Organizations
SafeCrackers International and the National Antique Safe Association Safe & Vault Technicians Association (SAVTA)

Publications
The Coffee Table Guide to Antique Safes AllExperts.com

Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985 Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.

Awards and Honors
2009 - 2015 - Listed in AllExperts Top 50 Experts. All Expert Categories - Safes & Security Containers, Locksmithing, Antique Safes. Retired US Army Chief Warrant Officer (CW4), with 39 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom. US Navy - 1971-1981 US Army Reserve 1984-2013 US Army Retired

Past/Present Clients
US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses. Provide warranty service for lock and safe manufactures. Service Area is Northern California (Fresno to Oregon and Western Nevada)

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