Locksmithing/Atrium Door Lockset

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Question
I had an Atrium Door Lockset that was having issues. I replaced it with a new lockset and am having problems with the spindle not being long enough so the set screw works.  
Are there different length spindles that I can obtain with the notches in it?  I can't seem to find them anywhere.
The escutcheon has a raised entry that the door lever attaches to - if this was flush, it would work as well.   Can you tell me if there are replacements for this?
It says it works for doors up to 1 and 7/8ths wide and mine is 1 and 3/4's so I'm not sure why it doesn't fit.

Thanks in advance for your help.

Answer
Hello Margaret,

Atrium Door locks came in 2 sizes but that shouldn't affect the door thickness.

If your door is 1-3/4" and the plate increases the thickness to make it 1-7/8" or more it wouldn't line up, but they should take that into account.

Try www.atriumparts.com as they may have something that will work better.  I sell one but it may have the same issue as you are having.

You can try a different spindle instead.  Corbin, Sargent & Arrow have spindles as does Ilco.  You can find suppliers of those online or check with a local locksmith as they may have something in stock that will work for you.

James

Locksmithing

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James

Expertise

I do not answer Safe or automotive questions. Period. I am knowledgeable in almost every area of Locksmithing. This includes locks, keys, lost keys, residential and commercial lockouts, rekeying, masterkeying, high security locks, access control, electric locks, security cameras and home safety. I have been running an online business since 2004 where I sell all types of lock and security hardware to everyone from apartment renters to business owners to the US government. Before that I started a locksmith service in 1999. I deal with many types of security equipment including high security safe locks, heavy duty padlocks, exit devices, biometric readers, electric strikes, magnetic locks, full surface hinges and I only sell what I personally stand behind 100%. The online business has given me a more in-depth look at the locksmithing industry, helping me to learn more about each and every product that I offer, as well as products I don't have but end up finding for customers to solve any issues they have with security or door hardware.

Please don't submit any automotive or safe questions as these aren't areas that I can help in.

Experience

I have been Locksmithing since 1999 and own my own Locksmithing business. I have many years of hands-on experience through the many services I have performed for my customers. I've run my business the way I wanted, treating everyone as I would like to be treated and knowing that any customer could be my last if I didn't perform my locksmithing duties as I had promised.

Education/Credentials
I have a diploma in Masterkeying, Advanced Locksmithing & Locksmithing from Foley-Belsaw.

Past/Present Clients
US government, colleges, schools, city and state governments, large and small corporations, home owners.

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