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Locksmithing/Challenger Safe Reset Code

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Question
I have Challenger Safes as you described with a handheld unit to open in Emergency or if wrong code is entered.My handheld is not working is there a way to reset safe after it is opened with the key.

Answer
Charlie,

The handheld item is usually just a battery pack to give you enough power to open the safe if your batteries are low.   If the unit was completely dead it may have lost its combo memory.   In this case you would use the key to open the safe.   Once open, install new batteries and then simply reset the combination.
Your safe should have a reset button on the inside that allows you to reset the combination with the door open.
Test your new combination several times to ensure it is working correctly before closing and locking the door.

NOTE:   I would recommend changing the batteries on a regular basis to ensure that you don't have this problem.   Most battery manufacturers recommend changing batteries in items like flash lights, smoke detectors, etc. at least annually, as even if they are not being used, they will STILL drain.   If you are using the safe frequently, you may have to change them more often.
Also, DO NOT use cheap batteries!!!!!   Use good quality Energizer or Duracell alkaline type batteries ONLY!    For some reason electronic locks either don't like rechargeable, lithium type batteries and others.   They may work for a while but they are NOT reliable.

Unfortunately the electronics on these safes are cheap!    This is one of those areas where you get what you pay for and cheap electronics don't give quality service.   Better quality digital locks use a ROM type memory so that the code is not lost if the power is lost or your batteries go bad - simply install new batteries and you are back in business.

Hope this helps,

Locksmithing

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Terry V. Andreasen (Andy)

Expertise

Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 42 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of an Ely Norris Cannonball Safe from the early 1900's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.

Experience

44 years in the Safe & Vault Industry. Owner and Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf Author of "The Coffee Table Guide to Antique Safes".

Organizations
SafeCrackers International and the National Antique Safe Association Safe & Vault Technicians Association (SAVTA)

Publications
The Coffee Table Guide to Antique Safes AllExperts.com

Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985 Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.

Awards and Honors
2009 - 2015 - Listed in AllExperts Top 50 Experts. All Expert Categories - Safes & Security Containers, Locksmithing, Antique Safes. Retired US Army Chief Warrant Officer (CW4), with 39 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom. US Navy - 1971-1981 US Army Reserve 1984-2013 US Army Retired

Past/Present Clients
US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses. Provide warranty service for lock and safe manufactures. Service Area is Northern California (Fresno to Oregon and Western Nevada)

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