Locksmithing/Run Audit Report

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Question
The safe is over 3yr old and it is a 3750-K Electronic Entry Device by LA Gard Inc.  

The problem is when the report is ran it report a battery low reading? I have changed the battery and the problem has not changed.

Answer
Jerry,

I never, ever, ever trust batteries, even if you just changed them with new ones!   I've found too many batteries in the back with low voltage.   Always check them with a multi-meter to ensure they have at least 9.4vdc.

Second problem, could easily be simply that the system is registering a "draw" during the download (audit trail) which shows up as a low reading on the audit trail.    If you have verified that the batteries are good, and the lock is operating correctly, then I wouldn't worry about this item showing up on the audit trail.    The audit trail might also simply show you a past "low battery" indication.

As the swing bolt type lock and the 3750-K key pad should be giving you around 400 to 500 openings on a single battery, if it seems to be going through a lot of batteries check to see how many times each day the lock is being operated.    It may need to have an additional battery pack installed to boost the power quantity (kind of like changing the gas tank on your car from 5 gallons to 30 gallons - it is still 9vdc, but you have a larger volume of potential energy to draw from.
Also, if your lock has dual custody or time delay, this will significantly reduce the possible number of openings that you get, per battery - again it may be necessary to increase the battery capacity or change to a hardwired power supply.

I've covered most of the basic items, if the lock or keypad has a short of some sort, which is causing a battery drained, it will either have to go back to the factory to be rebuilt, or have a new lock installed.   Shorts of any type are NOT a field serviceable repair.

Hope this helps,

Locksmithing

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Terry V. Andreasen (Andy)

Expertise

Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 42 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of an Ely Norris Cannonball Safe from the early 1900's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.

Experience

44 years in the Safe & Vault Industry. Owner and Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf Author of "The Coffee Table Guide to Antique Safes".

Organizations
SafeCrackers International and the National Antique Safe Association Safe & Vault Technicians Association (SAVTA)

Publications
The Coffee Table Guide to Antique Safes AllExperts.com

Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985 Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.

Awards and Honors
2009 - 2015 - Listed in AllExperts Top 50 Experts. All Expert Categories - Safes & Security Containers, Locksmithing, Antique Safes. Retired US Army Chief Warrant Officer (CW4), with 39 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom. US Navy - 1971-1981 US Army Reserve 1984-2013 US Army Retired

Past/Present Clients
US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses. Provide warranty service for lock and safe manufactures. Service Area is Northern California (Fresno to Oregon and Western Nevada)

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