Locksmithing/Diebold Safe

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Question
The Diebold Safe was purchased 20+ years ago from an insurance
company. It has worked well but during a move, the number plate
for the dial was broken. I'd like to know where I may be able
to order a replacement. The only number I found on the safe is:
495007.

Answer
Linda,

Sorry, but serial numbers only work for the factories.   They do not publish or release information relating to safes, serial numbers, combinations, etc. etc. etc., for obvious security and liability reasons.

Chances are, if YOU acquired the safe over 20 years ago, and possibly the insurance company also had it for over 20 years - then there are not going to be any original type replacement parts available for your safe.
The factory only maintains parts listings for new equipment - less than 20 years old, usually 10 years or less.

This doesn't mean that you can't have a replacement dial from one of the lock manufacturers installed on your safe, but it does mean that you may also have to have the lock replaced.

Diebold used a 1/4" shaft on many of the dials they used on these older safes.   The industry standard is a 5/16" shaft or spindle.    If you have the 1/4" spindle it may need to be replaced.   There are a few aftermarket dial's with 1/4" spindles, but they are getting harder to get.

Bottom line is we need to start at square one:    What dial to you actually have???
Second question would be:    What lock is installed on your safe???

Once we have answers to these questions, we can possibly come up with some solutions for you.

In general, I do NOT recommend lock disassembly as a DIY project, for the same reason that I don't recommend using locksmiths for safe work.    Lack of training, knowledge and tools can result in excessive damage or possibly a locked up safe.

I recommend that you contact a local safe company to have them check your safe out, and/or repair it for you.   If you don't have a local company, let me know where you are located and I'll see who I might know in your area.

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Terry V. Andreasen (Andy)

Expertise

Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 42 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of an Ely Norris Cannonball Safe from the early 1900's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.

Experience

44 years in the Safe & Vault Industry. Owner and Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf Author of "The Coffee Table Guide to Antique Safes".

Organizations
SafeCrackers International and the National Antique Safe Association Safe & Vault Technicians Association (SAVTA)

Publications
The Coffee Table Guide to Antique Safes AllExperts.com

Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985 Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.

Awards and Honors
2009 - 2015 - Listed in AllExperts Top 50 Experts. All Expert Categories - Safes & Security Containers, Locksmithing, Antique Safes. Retired US Army Chief Warrant Officer (CW4), with 39 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom. US Navy - 1971-1981 US Army Reserve 1984-2013 US Army Retired

Past/Present Clients
US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses. Provide warranty service for lock and safe manufactures. Service Area is Northern California (Fresno to Oregon and Western Nevada)

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