Locksmithing/Old Diebold Safe

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Question
Hi,
my mom has an old Diebold safe that has been in our shed for years, last time it was open was maybe five years ago, tried opening it this weekend but we are having a hard time remembering the dialing sequences. any help would be great!!!!we are in the Los Angeles area.
Diebold
cat.no.12431
then another number of 10Y2170

Answer
Hi Trac,

The "tag" info that you provided off of the "Safe Manufacturers National Association" (SMNA) label, are from the testing agency and have nothing to do with the safe.

The dialing sequence for the lock which is probably (possibly) on your container should be:

4 times left to the first number,
3 times right to the second number,
2 times left to the third number,
1 time right until the dial stops (should be between 80-90).

Note:   Left is counter clockwise, right is clockwise - do not count the revolutions of the dial, count the individual number as it arrives at the 12 o'clock index mark.

There are only three reasons that a safe lock won't unlock (open), in order they are:

1.  Incorrect dialing sequence, operator errors,
2.  Incorrect combination, wrong numbers,
3.  Mechanical problems.

based on your information, I would have to believe that "IF" you have the correct numbers then you are making a dialing error, or  "IF" you are dialing it correctly, then you don't have the correct numbers, or they aren't in the correct order.
"IF" you are using the correct numbers and are dialing it correctly, then it may be a service issue.

If you still can't get it open, then you may need to have a safe technician from a local safe company check it out, and/or open it for you.

Hope this helps,

Locksmithing

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Terry V. Andreasen (Andy)

Expertise

Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 42 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of an Ely Norris Cannonball Safe from the early 1900's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.

Experience

44 years in the Safe & Vault Industry. Owner and Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf Author of "The Coffee Table Guide to Antique Safes".

Organizations
SafeCrackers International and the National Antique Safe Association Safe & Vault Technicians Association (SAVTA)

Publications
The Coffee Table Guide to Antique Safes AllExperts.com

Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985 Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.

Awards and Honors
2009 - 2015 - Listed in AllExperts Top 50 Experts. All Expert Categories - Safes & Security Containers, Locksmithing, Antique Safes. Retired US Army Chief Warrant Officer (CW4), with 39 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom. US Navy - 1971-1981 US Army Reserve 1984-2013 US Army Retired

Past/Present Clients
US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses. Provide warranty service for lock and safe manufactures. Service Area is Northern California (Fresno to Oregon and Western Nevada)

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