Question Hello. My stack on 8 gun combination safe has 3 x 1" bolts that have become misaligned, where the top bolt sticks too far out and the bottom one doesn't emerge much at all. I can physically push the bar back into vertical position, but do not trust it enough to close it again. I appreciate whatever help you can provide.
Answer Hi Ian,
Unfortunately I have some bad news for you - starting with the Benjamin Franklin quote: "The Bitterness of Poor Quality remains LONG after the sweetness of Low Price is forgotten!"
Unfortunately inexpensive safes are built with inexpensive bolt work. The thickness of the carriage bars is too thin allowing for too much flexibility and possible misalignment of the bolt work.
This leaves you with a few options for you to try.
1. Contact the manufacturer to see if the safe is under any kind of warranty. While this may get immediate relief, I doubt they are going to build it better or exchange it for a better safe.
2. Contact a local safe company to have the bolt work "beefed up" to eliminate any problems with the bolt work.
3. Make it a DIY project to make it better. Of course this will depend on YOUR skill levels and availability of tools including a welder.
4. Get rid of it and buy a better quality safe.
While option #4 is possibly the easiest option, this option also would require you to do some homework to learn what makes a good safe good. I'm sure that when you go out to buy a car, you don't simply walk on to ANY lot, and take what ever car a salesman "STEERS" you toward, you possibly have some very specific specifications that you are looking for and willing to pay for. Similarly you should apply this to purchasing a safe. In General MOST manufacturers have some good quality safes and some cheaper safes because they know that while the majority of buyers are purchasing a safe to PROTECT their items - They also realize that the MAIN purchasing inducement is "THE AMOUNT OF CASH IT"S GOING TO COST!", NOT quality of the product.
I do warranty work for ALL of the major safe manufacturers, and while most of them do have some quality products, they ALL offer some really cheaply made safes.
While it would be easy for me to simply point fingers and comment about manufacturers that I don't like, that information wouldn't assist you at this point.
My first recommendation would be to discuss the problems with the safe manufacturer to see what solutions they might offer. I would suggest that you read over your warranty info so that you have an idea of where you stand - BEORE calling them. It doesn't do any good to be out of warranty, and then get mad because the safe maker isn't offering any help. Kind of gets back to the "crying over spilt milk" thing. What you are looking for is positive solutions. If the manufacturer can't or won't help, then you at least have three other excellent options above, to fall back on.
Hope this helps, and sorry you are having problems with your safe.
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