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Question
Royal safe R10PL
Royal safe R10PL  
Sir
My late wife left a safe that she bought and used to me when she died. I have a key for it and the key can open the safe so I can use it.
The safe also has a combination I don't know how to use it or if my late wife ever had it set?
I also found another key that looks like it's certainly a key for the same safe or at least the same make of safe but this key does not work?
Could it be that you have to use the key and combination together??? I really would just like to get some sore of instructions or manual for the use of this safe but understand some safe manufacturers might not give this out.
Any help would be much appreciated

Thanks
Regards
Darron

Answer
Hi Darron,

These were "Asian" made imports.   The name "Royal" was simply the import name.

Many of these safes came with three keys.   Two of which would work WITH the digital code, and one which might be an override key.   If you can open the container with the key only, that key is possibly the override key.


"IF" the other keys go to this safe, they would turn in the opposite direction of the key you have been using, then you would input the code.    Generally these came from the factory set on four numbers like 1234 or 7777 or 123456.

There should be a small access hole on the back side of the door, which will allow you to press a very small button on the circuit board to reset the code.    Pressing the button will activate an LCD Screen on the front, enter your new code followed by either the * or # key to save it.

If you can't figure out how to reset the code, the just keep using the override key.

Cost to have it worked on or looked at, would possibly cost you more than the container is worth.

As far as manuals for it.   If you can't ID the actual manufacturer, then you might check around for companies who sell this type of safe to see if they have a booklet.   This isn't something that I will have as Royal safes were ONLY sold throughout the UK.

Sorry,



Hope this helps,  

Locksmithing

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Terry V. Andreasen (Andy)

Expertise

Safe and Vault related Questions; Antique Safe Repair and Restoration; With over 42 years in the Safe & Vault industry, if I can't answer your question I know where to get the answer. Current Project: Restoration of an Ely Norris Cannonball Safe from the early 1900's. Will answer Safe & Vault related questions concerning age, value, restoration, moving, opening & repairing, parts, operation and history. Note: It is not my intention to teach you to open safes or to provide information which may aid in the unlawful opening of a safe. I will not give out drill points or information which I deem inappropriate.

Experience

44 years in the Safe & Vault Industry. Owner and Service Manager for one of the largest Safe & Vault companies on the West Coast. Graduate of Lockmasters Safe Lock Servicing, Safe lock Manipulation and Safe Deposit Lock Courses. Graduate of Locksmith Institute. Certified Instructor for the California Locksmith Association teaching Basic and Advanced Lock Servicing, Basic Safe opening and Repairing. Factory Trained by AMSEC, LORD Safes, LeFebure, Mosler, KabaMas, LaGard and Sargent & Greenleaf Author of "The Coffee Table Guide to Antique Safes".

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SafeCrackers International and the National Antique Safe Association Safe & Vault Technicians Association (SAVTA)

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Education/Credentials
Graduate of Locksmith Institute 1972 Graduate Lockmasters Safe Lock Servicing 1974 Graduate Lockmasters Safe Lock Manipulation 1975 Graduate Lockmasters Safe Deposit Lock Servicing 1985 Instructor Certified - California Locksmith Association - 1985 Factory trained by AMSEC, MAJOR, STAR, Johnson-Pacific, Kaba-MAS, Allied-Gary, ISM, Lord, Brown Safe, EXL, Mosler, Diebold.

Awards and Honors
2009 - 2015 - Listed in AllExperts Top 50 Experts. All Expert Categories - Safes & Security Containers, Locksmithing, Antique Safes. Retired US Army Chief Warrant Officer (CW4), with 39 years of total service. With numerous awards from Vietnam, Desert Storm and Operation Iraqi Freedom. US Navy - 1971-1981 US Army Reserve 1984-2013 US Army Retired

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US Secret Service, FBI, BATF, Local Law enforcment agencies, Diebold, Hamilton Pacific, Red Hawk Int., Chubb International, Bank of America, Wells Fargo Bank, Mechanics Bank, El Dorado Savings Bank, many Credit unions and smaller banks. McDonalds, Togos, BurgerKing, TacoBell, Carls Jr. FoodMaxx, SaveMart, Lucky's, Albertson's, Raley's, Safeway, NobHill, Bell Markets, PW Markets. Great America, Century Theatres, Cinemark Theatres, UA Cinemas, and many homeowners and small businesses. Provide warranty service for lock and safe manufactures. Service Area is Northern California (Fresno to Oregon and Western Nevada)

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