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Locksmithing/Locked/Stuck file cabinet

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Question
I have 5 drawer vertical file cabinet that seems to be locked.Heres what happened:
The bottom drawer would not close all the way, so I pulled it out.  Then I realized the lock was pushed in, but we dont have a key.  So I called locksmith and had a key made.
Tried the key, still does not open the lock.  It will go in, but won't turn.
The file cabinet is full and up against a wall surrounded by other cabinets, so I cant push it/tip it back.

Do you have any suggestions before damaging the file cabinet?
Thanks!

Answer
Hello Diane,

The key that was made, was it made by code? Is the code correct? Are the cuts on the key correct for the code? Did they come to your location and make the key? If you have a code, what is it?

If the bottom drawer is still open, pull it out completely and try to lift the bar that is inside on the right while someone else tries to pull the top drawer out, carefully though as a full cabinet can tip forward and crush anyone in its path.

If the cabinet is locked and your key doesn't operate the lock, you'll have to get a locksmith to either make the correct key or pick the lock open.

James

Locksmithing

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James

Expertise

I do not answer Safe or automotive questions. Period. I am knowledgeable in almost every area of Locksmithing. This includes locks, keys, lost keys, residential and commercial lockouts, rekeying, masterkeying, high security locks, access control, electric locks, security cameras and home safety. I have been running an online business since 2004 where I sell all types of lock and security hardware to everyone from apartment renters to business owners to the US government. Before that I started a locksmith service in 1999. I deal with many types of security equipment including high security safe locks, heavy duty padlocks, exit devices, biometric readers, electric strikes, magnetic locks, full surface hinges and I only sell what I personally stand behind 100%. The online business has given me a more in-depth look at the locksmithing industry, helping me to learn more about each and every product that I offer, as well as products I don't have but end up finding for customers to solve any issues they have with security or door hardware.

Please don't submit any automotive or safe questions as these aren't areas that I can help in.

Experience

I have been Locksmithing since 1999 and own my own Locksmithing business. I have many years of hands-on experience through the many services I have performed for my customers. I've run my business the way I wanted, treating everyone as I would like to be treated and knowing that any customer could be my last if I didn't perform my locksmithing duties as I had promised.

Education/Credentials
I have a diploma in Masterkeying, Advanced Locksmithing & Locksmithing from Foley-Belsaw.

Past/Present Clients
US government, colleges, schools, city and state governments, large and small corporations, home owners.

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