| Subject | Date Asked |
|
| Metal Box lock | 2/12/2010 |
Q: I kind of unlocked a metal case without the key and I think I broke it. How can I repair it without ...
A: If you had to use pliers to turn it open. If you had to put more pressure on whatever you used to ...
|
| File cabinet lock mechanism | 2/9/2010 |
Q: My file cabinet is missing the lock. The hole is oval, in the upper right corner of the file cabinet ...
A: I'm not clear on your question. The bar connects to the back of the lock and actuates with the turn ...
|
| p515-302 | 2/8/2010 |
Q: have 5 sets that have broken springs they wont stay looked they just pop open from the outside what ...
A: If they are real Schlage locks they likely have a lifetime warranty so contact Schlage directly: ...
|
| jammed Hon lateral file cabinet | 2/7/2010 |
Q: I'm clearing out my Dad's home office after his death. There is a 4 drawer Hon lateral file - no ...
A: Sorry to hear of your loss. If the lock is in the locked position this could keep the drawer from ...
|
| removing a double keyed handle | 2/6/2010 |
Q: I have an exterior residential door with a key slot on both the inside and the outside handles. No ...
A: Without seeing the lock it sounds like you'll need a working key on the inside assembly, turn the ...
|
| door lock | 2/2/2010 |
Q: I want to change out door locks on new to me house. The existing locks do not have exposed screw on ...
A: I'd have to see the locks but likely they have hidden screws that are accessed by depressing a small ...
|
| Shlage Panic-Free exit | 2/1/2010 |
Q: I see where someone indicated they installed a Schlage Keyed-Entry door knob. They went on to ask ...
A: As I probably mentioned in the other answer, Schlage and some other brands have this as standard on ...
|
| Deadbolt | 1/31/2010 |
Q: I am trying to remove a deadbolt that is keyed on both sides. The brandname on the lock is LORI and ...
A: 1. Remove the faceplate from the edge of the door 2. Using a 5/64" Allen wrench (it may need to be ...
|
| Lost Combo for Masterlock V70 | 1/31/2010 |
Q: I have a Masterlock that's a few years old now without a known combination. It has a control key ...
A: They key only bypasses the combination, it won't help recover the combination. If the lock has a ...
|
| Key to antique secretary | 1/27/2010 |
Q: I have an 18th c break front secretary that has been stored for 7 yrs. THe skeleton key worked when ...
A: Try spraying the WD-40 into the lock. The force of the pressure may loosen any debris that's ...
|
| Problem with push button lock | 1/26/2010 |
Q: I am in a fraternity that has installed many of these types of locks around the house. I have two ...
A: Sorry I forgot to answer #2 as I got interrupted as I was responded. It sounds like the chamber is ...
|
| Problem with push button lock | 1/26/2010 |
Q: I am in a fraternity that has installed many of these types of locks around the house. I have two ...
A: There is a tamper proof screw that must be removed at the top of the device. The bit for that was ...
|
| Travel Trailer deadbolt won't unlock | 1/25/2010 |
Q: I can not unlock the dead bolt on my TRIMARK 060-0251 Trailer Latch With Dead Bolt. The key will ...
A: If you can get the inside plate off you can access the bolt mechanism. Manually get it to retract ...
|
| removing a weiser deadbolt | 1/23/2010 |
Q: I need to replace a single cylinder deadbolt (weiser) but there aren't screws on the inside, only a ...
A: There should be a small screw or similar holding the thumbturn piece in place. It's generally ...
|
| Baldwin handle set key unlock direction | 1/23/2010 |
Q: I purchased a new Baldwin double cylinder handleset, Landon model 85345 003 2LH. The deadbolt ...
A: Locks are locked or unlocked by turning the key in the direction set by engineering. Typically this ...
|
| Schlage sticky handset | 1/22/2010 |
Q: My Schlage was installed by the builder two years ago. This is the model F360 PLY 619, which I ...
A: The first thing I'd do if I was there would be to remove it all from the door and inspect the latch ...
|
| stuck key Weiser single cylinder dead bolt | 1/21/2010 |
Q: I used my key to successfully unlock the deadbolt and now can't remove it from the lock, a Weiser ...
A: Push in on the part of the lock that turns when you turn the key as you pull your key out. The back ...
|
| Ideal Security lock | 1/18/2010 |
Q: We inherited a house with a front door look which opens only with a key (no handles) inside AND out. ...
A: To remove a double cylinder lock of this brand, turn the key on the inside to expose the small slot ...
|
| Deadbolt repoacement | 1/18/2010 |
Q: I have a deadbolt from Weiser brand. There are no screws on the inside to replace it. I do not have ...
A: I take it this is a double cylinder lock. You'll have to insert a working key into the inside ...
|
| Mortise lock removal problem | 1/16/2010 |
Q: I tried to remove my front door lock and was able to remove all the hardware on the inside and ...
A: There should just be 2 screws holding the lock body in place. One at the top and one at the bottom. ...
|
| Mortise lock removal problem | 1/16/2010 |
Q: I tried to remove my front door lock and was able to remove all the hardware on the inside and ...
A: The spindle two-pieces that are held together in the middle and pivot independently of each other. ...
|
| Titan dead bolt lock | 1/15/2010 |
Q: I have a Titan dead bolt lock that is about 8 years old. Periodically it will not go to unlock from ...
A: Titan deadbolts use small Phillips head screws to secure the inside thumbturn trim piece. Those are ...
|
| Mortise lock removal problem | 1/15/2010 |
Q: I tried to remove my front door lock and was able to remove all the hardware on the inside and ...
A: You may want to get a second opinion but all of those that I've seen, once you remove the set screw ...
|
| Are the Schlage BE365/FE565 Cylinder Interchangable? | 1/13/2010 |
Q: In considering replacement of exterior locks with electronic lock; In terms of breaking & entering ...
A: Lock grades are not put there by the manufacturers, they are set by a third party company and is ...
|
| Comparing Schlage BE365/FE565 vs Kwikset/Weiser SmartCode/SmartScan | 1/12/2010 |
Q: In considering replacement of exterior locks with electronic lock; In terms of breaking & entering ...
A: The Schlage keypad deadbolt is made of better materials and uses better engineering than the ...
|
| Dexter handsets | 1/12/2010 |
Q: I have an interior door with a Dexter handset (non-locking) for the bathroom door. I'm trying to ...
A: On one side below the trim (covers) should be 2 screws. To access them, insert a small probe tool ...
|
| Dummy Trim Back Blank Plate | 1/10/2010 |
Q: I have multiple sets of double 6-panel closet doors that were mistakenly bored for knobs/handles. ...
A: The locks that are one-sided have a plate for the other side if you get the right model because some ...
|
| Dummy Trim Back Blank Plate | 1/9/2010 |
Q: I have multiple sets of double 6-panel closet doors that were mistakenly bored for knobs/handles. ...
A: i've never seen anything like what you need. You may be able to take a wrap-around or brass plate, ...
|
| Ref: question | 1/6/2010 |
Q: Good day Recently installed a deadbolt lock. The original whole was not cut properly and the hole ...
A: I'm not sure I'd listen to that person again. Using silicone or any sealant on or near a lock can ...
|
| Key won't come out of ISEO lock when unlocked | 1/6/2010 |
Q: For the past week I cannot remove the key from my ISEO front door lock when the door is unlocked. ...
A: The back part of the lock may be disconnected from the bolt assembly. Remove the lock from the door ...
|
| How to remove a door knob which is stuck | 1/6/2010 |
Q: I have a old door knob which I am trying to replace but I have some difficulty remove the old knob. ...
A: You may have to turn the part that the knobs were attached to in order to slightly retract the latch ...
|
| broken key | 1/4/2010 |
Q: I have a honeywell First Alert 2013 F .17 Cubic Foot Fire and Water Chest. I broke the key off in ...
A: Did everywhere you try include locksmiths or just wal-mart and home depot? If you tried locksmiths ...
|
| Unicor Lateral File Lock | 12/30/2009 |
Q: I recently acquired a government surplus lateral file cabinet and the lock does not have a key. ...
A: It's likely that the code is a European-based system. I'm not finding anything domestic regarding ...
|
| Teller Keys | 12/30/2009 |
Q: I need to get 2 keys made for a teller vault and teller drawer. Where can I go to get this done. ...
A: The same company that services the safe deposit boxes and main vault at the bank can do that. There ...
|
| Unicor Lateral File Lock | 12/29/2009 |
Q: I recently acquired a government surplus lateral file cabinet and the lock does not have a key. ...
A: There is a bar inside that is attached to the back of the lock. That connection can be severed but ...
|
| Installing a deadbolt on a commercial metal door | 12/29/2009 |
Q: I just moved into an apartment which has three doors from the hall -- apparently all commercial, as ...
A: Most manufacturers suggest 4" to 6" between centers of knobs or levers and deadbolts. This is ...
|
| Medeco Locks | 12/28/2009 |
Q: Is there a particular model that you recommend by Medeco? Are they all hard or impossible to pick?
A: http://www.medeco.com/products/products_detail_section_i.php?section_ID=3&category_ID=174&clear=& ...
|
| broken key and broken pins | 12/28/2009 |
Q: Aloha, We were housitting our neighbors house and when we tried to get into the house to water the ...
A: First of all I'm not sure who told you not to use WD40, and it could be a local issue, but I ...
|
| Twisted deadbolt in 1954 front door handle/lock set | 12/27/2009 |
Q: LOCKSET DESCRIPTION: My stepmother's front door has the lock hardware that we think is original to ...
A: There are 2 screws holding that plate in. Remove the screws and it should come off. There could be ...
|
| Twisted deadbolt in 1954 front door handle/lock set | 12/26/2009 |
Q: LOCKSET DESCRIPTION: My stepmother's front door has the lock hardware that we think is original to ...
A: Open the door. Remove the plate that surrounds the latch assembly. Level with the key cylinder on ...
|
| roundkeys | 12/26/2009 |
Q: what is the purpose of a round key?
A: By round keys I think you mean tubular keys. Those are keys that have a rounded tip and have cuts ...
|
| Installing a deadbolt on a commercial metal door | 12/23/2009 |
Q: I just moved into an apartment which has three doors from the hall -- apparently all commercial, as ...
A: First make sure the doors are not fire rated doors. If they are, there will be a sticker located on ...
|
| Keil lock removal | 12/19/2009 |
Q: I am interested in removing my Keil door lock to have it re-keyed. How would I go about takeing the ...
A: From the photo I can't tell if that's a mortise lock but it seems to be based on the location of the ...
|
| Deadbolt quality/security | 12/19/2009 |
Q: I recently bought a new house an was considering changing all the deadbolt locks. The deadbolt ...
A: Titan locks were made by Kwikset. They discontinued that model years ago, I suspect because of ...
|
| Locks near ocean | 12/15/2009 |
Q: .What do you recommend for locks near the ocean. They take heavy abuse from corrosion and tend to ...
A: It's recommended by some high security lock manufacturers to use DRI-FILM Aerosol ( ...
|
| spring latch jammed | 12/15/2009 |
Q: The spring latch on my Schlage lockset doesn't retract when it makes contact with the strike plate. ...
A: Remove the latch assembly and take it, along with the lock, to a locksmith shop. You will likely ...
|
| Schlage Lock Cylinder Spins without Key | 12/12/2009 |
Q: I discovered a lock on a building I'm responsible for that has a big issue. I'm guessing it's ...
A: You need to have a locksmith inspect it. Someone could have removed the pins and springs or the ...
|
| weiser powerbolt 1000 | 12/11/2009 |
Q: I have put new codes into my keypad successfully - as many as three new ones - and the old codes ...
A: The lock only holds two codes. By programming a new one following the instructions it should erase ...
|
| weiser powerbolt 1000 | 12/11/2009 |
Q: I have put new codes into my keypad successfully - as many as three new ones - and the old codes ...
A: This should help: ...
|
| Adams Rite Lock | 12/8/2009 |
Q: When you replace the cylinder in an Adamas Rite Lock does the hook/strike need to be extended/locked ...
A: It doesn't matter but for the most part it's best to do it with the lock unlocked. Make sure the ...
|
| Exposing screw heads to tighten knob | 12/8/2009 |
Q: Can you help me? I'm trying to expose the screw heads to a bathroom doorknob in order to tighten ...
A: It looks like the plate has twisted because those holes should be at 9 and 3 o'clock. If you've ...
|
| How to replace deadbolt on Mortise doorlock circa1919 | 12/6/2009 |
Q: I'm living in a building built in 1919. My front door lock is a Mortise style, with thumblatch lever ...
A: With something that old you are not likely to find a replacement part. The best thing to do is to ...
|
| schlage keyless | 12/4/2009 |
Q: Our schlage keyless door pad stopped functioning. The keypad accepts the code and it is lock and ...
A: Try this page: http://consumer.schlage.com/customerservice/howto.asp If that doesn't help and ...
|
| Defiant Lock key is not removeable | 12/3/2009 |
Q: I just installed a Defiant single cylinder dead bolt. I double checked the installation and it's ...
A: When installing deadbolts it's important to turn the tailpiece the right direction before installing ...
|
| Organizing a locksmith's truck | 12/1/2009 |
Q: My husband is a locksmith in Los Angeles for a private school district. I would like to help him ...
A: I don't know the cost because that varies by vehicle type, the quantity and style of ...
|
| storage locks | 11/30/2009 |
Q: My question is can storage locks be used on rental property as a choice or is the passage locks code ...
A: You'll have to be more specific. What is required in any area is defined by local building and ...
|
| How to ID exterior handset | 11/29/2009 |
Q: My main entry door handset is due for new internal parts. Do you know of any way of identifying ...
A: Generally better quality lock manufacturers put their name on the face plate of the latch and/or ...
|
| sargent knob | 11/28/2009 |
Q: i am trying to remove the trim (passage knob) from a sargent rim exit device. the passage knob has ...
A: I haven't removed one of those in a while but I don't remember having to remove the outside knob ...
|
| what might it go to? | 11/28/2009 |
Q: My father recently passed and i inherited all his tools. Upon going through them I found one that ...
A: Do you have a photo you can attach to this question? What brand name is it? What does it look ...
|
| Kwikset remote keyless entry system | 11/27/2009 |
Q: My garage access door is fitted with what I think is a Kwikset remote keyless entry system composed ...
A: This should help: ...
|
| Schledge BE 365 electronic code | 11/24/2009 |
Q: I know a person can pick up a car's security code w/ special equitment can the same thing happen W/ ...
A: I don't see how. The BE365 is a keypad-operated lock. They'd have to watch the code being entered, ...
|
| Starting a new locksmith business | 11/24/2009 |
Q: I would like to start a locksmith business,working from my van can you please tell me what machines, ...
A: First off, good luck. Starting any business is difficult, stressful and can take its toll on your ...
|
| Titan lock on security door | 11/22/2009 |
Q: about 5 years ago I purchased a security door. It was installed by a contractor with a Titan lock. ...
A: Hire a locksmith to look at it and install a replacement, or take the old one to a lock shop. I'm ...
|
| Corbin Lockset Repair Parts | 11/22/2009 |
Q: I am working on an old house and making repairs to the doors. I need to find a repair part for a ...
A: There are many types of locks on the market. The best option would be for you to remove your lock ...
|
| Corbin Lockset Repair Parts | 11/22/2009 |
Q: I am working on an old house and making repairs to the doors. I need to find a repair part for a ...
A: It's unlikely you can find that part. A local locksmith, one that's been in business a while, may ...
|
| Opening Anderson Door from Inside | 11/19/2009 |
Q: We got new Anderson doors. We use the right side panel to go out and come in and the technicians ...
A: Can you attach a photo to this question showing the left door edge, the one that faces the right ...
|
| Right-hand vs Left-hand open on Lever Handle | 11/18/2009 |
Q: I bought a lever handle for a right-hand open and it should have been for a left-hand open. I ...
A: If you can't push down on the levers to open the door then I'd doubt you can reverse it. Depending ...
|
| corroding lock handles | 11/16/2009 |
Q: I have more than 20 twentytwo years old Weiser indoor locks. Living close to the seashore the bright ...
A: To the best of my knowledge that is not possible. I'd suggest purchasing replacement locks that ...
|
| my past | 11/15/2009 |
Q: i just came across this web page because i was looking for information on locksmithing and its ...
A: You cannot get a locksmith license from anywhere if you have had any felony convictions. You ...
|
| kwikset deadbolt | 11/14/2009 |
Q: We had a Kwikset deadbolt on back door. It worked fine from the outside, but inside when you put the ...
A: Make sure the tailpieces are installed correctly and that the clip holding them onto the lock ...
|
| FIC key | 11/11/2009 |
Q: my friend lost his camping trailer key. I'm assuming it's an FIC key like my camping trailer. On one ...
A: Try this site: http://www.mysecuritypro.com/ficlocksprecutfickeys.aspx (I'm not recommending any ...
|
| FIC key | 11/11/2009 |
Q: my friend lost his camping trailer key. I'm assuming it's an FIC key like my camping trailer. On one ...
A: Take the code from the lock to a locksmith shop that has the right key and they can make a key from ...
|
| follow up on keyless schlage install | 11/10/2009 |
Q: ...hello..thanks for your quick reply....am including a photo of the existing entry lock....looks ...
A: Yes you do have a mortise lock. There are a few manufacturers that make something that should fit. ...
|
| replacing exterior door lockset with keyless unit | 11/10/2009 |
Q: ...i have purchased a keyless door lock schlage fe595 (no deadbolt) to replace a exterior entry unit ...
A: Which part is taller, where the lock was in the door or where the strike plate was in the jamb? ...
|
| Schlage | 11/9/2009 |
Q: I have a schlage double locking knob handelset. That is between two businesses. We would like to ...
A: You could have several types of knob models which can be removed differently. For one model: Insert ...
|
| Broken deadbolt | 11/8/2009 |
Q: I have a Schlage deadbolt that just broke this evening. The key spins in the lock, but the deadbolt ...
A: It's rare for a Schlage to do that so it's hard to know what the problem could be. A locksmith ...
|
| need to remove an exterior lock set | 11/7/2009 |
Q: I am very handy, have been doing my own work for decades. New condo - entry lockset is causing ...
A: Call locksmiths in your area to see if anyone has a spare or one you could borrow. I've used a ...
|
| need to remove an exterior lock set | 11/7/2009 |
Q: I am very handy, have been doing my own work for decades. New condo - entry lockset is causing ...
A: In the photo there is the thumbturn piece. Behind that is where the knob slides onto. Behind that ...
|
| Bally Pinball Machine | 11/3/2009 |
Q: I have a 1975 approximate age Bally pinball machine that the key is lost for. Is there any type of ...
A: You'll want to hire a locksmith to either pick it or in some way open it. They can then either ...
|
| ideal security lock | 10/31/2009 |
Q: I have an Ideal Security lock on my front door. I tried to have it replaced a few years ago but my ...
A: To remove a double cylinder lock of this brand, turn the key on the inside to expose the small slot ...
|
| Lost key - Master | 10/30/2009 |
Q: I recently lost one set of my keys ( Schlage lock ) to the apartment. I now have two options, either ...
A: The landlord uses a master key to access their rental properties. If you buy a new lock you'll have ...
|
| front door deadbolt lock spins, sometimes, before engaging | 10/29/2009 |
Q: Our front door deadbolt lock (brand unknown) has started not to engage when we put the key in; we ...
A: You'll have to remove the lock from the door to determine the problem. Without knowing the brand or ...
|
| lock box with audit trail | 10/27/2009 |
Q: I need a lock box with an audit trail to hold 10-15 keys. We need to know who accesses the keys ...
A: CompX Security Products makes a keypad lock for cabinets that has an audit capability. You also ...
|
| Best Cores | 10/21/2009 |
Q: I'm guessing these will be quick answers, but I can't find a clear answer. I have two Best SFIC ...
A: Since for the most part IC systems are used in commercial applications, 2-3/8" isn't the standard ...
|
| locksmithy | 10/21/2009 |
Q: I tried detaching face plate from deadbolt latch of a "Defiant" Keyed Entry door lock, as per ...
A: The best option is to repack the lock into its packaging and either throw it away or return it. ...
|
| Best Cores | 10/21/2009 |
Q: I'm guessing these will be quick answers, but I can't find a clear answer. I have two Best SFIC ...
A: It's probably better to stick with the keyway you already use instead of changing. Some keyways are ...
|
| Jammed lock | 10/19/2009 |
Q: Where I work somebody keeps putting staples in locks so the key won't go all of the way in. So we ...
A: Since locks are made of brass, any strong magnet should be able to pull a paperclip out unless it's ...
|
| Cannot find screws to remove lockset | 10/18/2009 |
Q: I have a deadbolt and lockset I am trying to replace. There are no screws on either to remove- the ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
|
| Key machine | 10/17/2009 |
Q: I am new to the industry and planning on purchasing my first key duplicator. I am stuck on a rytan ...
A: Since you're new you should know it's Kwikset, not qwikset. I've not used Rytan machines but I know ...
|
| Added Condo Security | 10/14/2009 |
Q: I am caught in difficult situation. I live in a condo and the builder is entering my unit without ...
A: Check your lease. If it states that you must have a lock that uses a master key so the manager or ...
|
| Schlage deadbolt stuck | 10/13/2009 |
Q: I have a 5 year old Schlage lock on my door that leads from the garage into the home. It has key ...
A: I'm confused. You say it's a deadbolt but then say the doorknob will only turn... Is this a ...
|
| Education, Power inverter | 10/13/2009 |
Q: James- I have 2 questions 1. I’m currently taking basic Locksmithing with Foley-Belsaw and should ...
A: Foley has a Masterkeying course and I think an Advanced Locksmithing one too. I'm not aware of any ...
|
| How to unlock a HON cabinet without a key | 10/12/2009 |
Q: How would I unlock a HON file cabinet without the key. The key was stolen and I want to unlock it. ...
A: The face of the lock should have some numbers and letters on it, or just numbers. Call a locksmith ...
|
| Stuck Keys | 10/12/2009 |
Q: Good afternoon James. I recently purchased an older home. On one of the exterior doors there is a ...
A: I thought they might be metal. They will come out but it will take a lot of time and the right tool ...
|
| Stuck Keys | 10/10/2009 |
Q: Good afternoon James. I recently purchased an older home. On one of the exterior doors there is a ...
A: Make sure the key is vertical before pulling it out and you may have to push in on the part of the ...
|
| Corbin entry lock | 10/9/2009 |
Q: Our old Corbin door lock (house built around 1930) needs repair. I can get the cylinder and knob ...
A: It looks like the spindle may be in two parts. There may be a small wire holding the two pieces ...
|
| Removing lock set to repaint door. | 10/7/2009 |
Q: I have a front entry door with a lockset made in the early 1940's. I have had it off years ago to ...
A: Remove the faceplate from the door edge, if there is one. Inside there should be one or two screws ...
|
| Corbin entry lock | 10/7/2009 |
Q: Our old Corbin door lock (house built around 1930) needs repair. I can get the cylinder and knob ...
A: The spindle needs to be turned so the two pieces line up and can fit through the square hole in the ...
|
| patio door hinges | 10/3/2009 |
Q: We are installing patio doors in our bedroom that open out. We are concerned about the hinges being ...
A: There are two kinds of hinges that can be used where the knuckles will be exposed to the outside - ...
|
| Weiser Lock kbobset | 10/1/2009 |
Q: and thank you for the info on this site about removing the key cylinder from a weiser door knob lock ...
A: Insert the working key and turn it. Place a probe tool into the small hole on the side of the thin ...
|
| How to mortise and electric strike on a solid core door | 9/30/2009 |
Q: Ok, I am installing Adams Rite electric strikes on a few of my doors to expand our access control ...
A: Just so we're clear, electric strikes are installed on the jamb unless the door is part of a set of ...
|
| Stiff door lock | 9/25/2009 |
Q: All of a sudden I noticed my Schlage deadbolt key no longer slides easily into the keyway. It isn't ...
A: Take a good look at your key. If it's bent even slightly it can be hard to insert into the key ...
|
| ATRIUM Door Mounting Bolts | 9/23/2009 |
Q: I have Atrium brand french doors cira 1980. One door is stationary and the real door swings from the ...
A: A locksmith may have the tool you need. You'll have to call around to find one that does. If not, ...
|
| surface mount deadbolt removal | 9/22/2009 |
Q: I am trying to remove a surface mount deadbolt. It has Medeco on the lock itself and is keyed on ...
A: Keep turning the key. The metal piece should move so that a hole appears which is covering the ...
|
| Kwikset Latch Does Not Disengage | 9/21/2009 |
Q: I am replacing the door handles and locks on an exterior door with Kwikset Smart Key signature ...
A: Make sure the lock isn't overtightened. This can cause the issue you have. If this isn't the ...
|
| Marks mortise Cylinder | 9/21/2009 |
Q: I have a Marks lock . The style name is The New Yorker. The cylinder does not work any more. I ...
A: Measure the length of the cylinder from the back of the front to the back of the cam. After you ...
|
| Welch 502C | 9/20/2009 |
Q: I have an old Welch lock and have not found a way to remove the inside knob. There is only a small ...
A: Again I'm at a loss. I don't know anything about that brand and wouldn't be able to provide further ...
|
| Best Padlock Question | 9/20/2009 |
Q: I haved a small (possibly a 11 series) older style Best Padlock without the core. Using my control ...
A: First off, Best locks can only accept Best style cores. This is small format IC, or SFIC. There ...
|
| Dexter lock quality | 9/19/2009 |
Q: I'm replacing several deadbolts. I want the best quality I can have within my moderate price range. ...
A: I agree completely with locksmith B. Kwikset makes a better lock than Dexter ever has or likely ...
|
| change lock glass/aluminum door | 9/16/2009 |
Q: James, How do I change locks in a glass door with an aluminum frame? this is the front door to a ...
A: Open the door. On the door edge should be a plate with 2 screws. The plate should be flush with the ...
|
| Reinforcing plate for deadbolt in foam core door | 9/15/2009 |
Q: I upgraded from grade 3 Kwikset to a grade 2 Schlage deadbolt. This is being installed in a steel ...
A: Schlage makes a reinforcement piece that goes between the door faces, part number A501-566 (for ...
|
| change lock on file cabinet | 9/12/2009 |
Q: I have a file cabinet, it's open, but the key is lost, how can i change the lock?
A: Depending on the manufacturer and the type of lock there should be a clip holding the current lock ...
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| Locksets | 9/8/2009 |
Q: I am looking for good secure locks, restricted keyways are not a worry. I am trying to decide ...
A: I know nothing about Cal-Royal so I can't comment on their products. Almost any mortise lock will ...
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| Installing a lock on side of nightstand | 9/8/2009 |
Q: I purchased a nightstand with two drawers that do not lock. I would like to add a lock to each ...
A: If the gap between the drawer and the side of the cabinet is small, you might be able to get a lock ...
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| 3 point locking system on Peachtree Citadel door | 9/3/2009 |
Q: I have the same problem as another person who wrote to you about a broken Peachtree door with a 3 ...
A: Due to the mortising that is needed for most 3 point locks, a standard lock won't be able to ...
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| Baldwin bathroom lockset broken spindle? | 9/2/2009 |
Q: I am pretty good about figuring out how to fix things, but with this Baldwin lockset to our bathroom ...
A: You should be able to get a credit card or something like a cake icing spreader between the door and ...
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| Old Dexter Backset | 8/31/2009 |
Q: I have recently moved into a home that has a wooden entry door with a Dexter lock set. The door ...
A: Your aren't going to find a replacement latch assembly. You can try contacting locksmiths in your ...
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| basic schlage door knob assembly | 8/30/2009 |
Q: I have a basic Schlage door knob i bought from Lowe's a few years ago. It is a lock a key set and ...
A: Take the latch assembly to a locksmith and get a replacement one. It's not likely the one you have ...
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| Need to find name brand for code lock entry | 8/29/2009 |
Q: I have moved to a new home. The previous owners purchased a code lock deadbolt that has a key entry ...
A: Most locks have the brand name on the latch or bolt plate located on the door edge. If not, attach ...
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| making the lock lock | 8/28/2009 |
Q: I have one of those simple locks on my room that don't use an actual "key" per say. it's push button ...
A: It sounds like the lock is malfunctioning so you'll need to replace it. It's not likely it can be ...
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| Failed door hardware | 8/27/2009 |
Q: I have Weslock 600 series hardware on my house. My front door has failed to open. I have removed ...
A: You'll have to forcibly remove the latch mechanism. A hammer and cold chisel usually do the trick. ...
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| re-keying locks | 8/24/2009 |
Q: I just recently bought a second home and want to re-key the locks at the second home to the same key ...
A: If you buy one of those do-it-yourself kits from a hardware store make sure it's for Kwikset Titan ...
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| Peachtree Triple Latch | 8/24/2009 |
Q: I have a Peachtree Citadel patio french door that has a triple-latch on the active panel. The ...
A: That last time I dealt with one of those even I had trouble so I'd highly recommend hiring a ...
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| Master Deadbolt | 8/23/2009 |
Q: I am looking for a Master deadbolt with a MD1054K keyway. Is there a specific way I can determine ...
A: I don't deal with that brand with regards to non-padlocks so I'm not sure but I think all the ...
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| Installing Schlage deadbolt | 8/23/2009 |
Q: I have run into a problem installing a single cylinder Schlage deadbolt that came as part of a ...
A: When installing deadbolts it's important to turn the tailpiece the right direction before installing ...
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| house door won't open | 8/23/2009 |
Q: My front house door won't open. The key works and it lock and unlocks but the mechanism that goes ...
A: Remove the screws that hold the lock onto the door then manually retract the latch or bolt. Once ...
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| re-keying locks | 8/23/2009 |
Q: I just recently bought a second home and want to re-key the locks at the second home to the same key ...
A: To rekey locks to match others you first must have the same keyway - the keyway is the milling of ...
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| School Security | 8/20/2009 |
Q: I work at an elementary school and we are looking for a way to allow our substitutes to secure the ...
A: I'm not clear on what you are trying to accomplish. They can't secure the room if the outside ...
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| Removal of Sargent Doorknob Set | 8/19/2009 |
Q: I believe this Sargent set dates from the build date of my house which was 1962. It's keyed on the ...
A: There are different styles of knobs that Sargent makes. You may have another model. Look at the ...
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| Removal of Sargent Doorknob Set | 8/19/2009 |
Q: I believe this Sargent set dates from the build date of my house which was 1962. It's keyed on the ...
A: On the knob where it tapers down toward the rose, there should be 2 holes across from each other. ...
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| Removal of Sargent Doorknob Set | 8/19/2009 |
Q: I believe this Sargent set dates from the build date of my house which was 1962. It's keyed on the ...
A: On the inside knob there's a small hole toward the back of the knob. Insert a small probe to ...
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| key making | 8/19/2009 |
Q: how difficult is it to learn to use a key machine? i have interviewed for a job in which i will have ...
A: The first thing to know is how to determine the keyway of the key you need to copy. The keyway is ...
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| Sargent mortise door lock | 8/18/2009 |
Q: do you know where to get parts for a Sargent mortise lock that is probably from the 50's has door ...
A: I don't think that Sargent makes any parts for older locks. They have discontinued older models and ...
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| deadbolt | 8/17/2009 |
Q: I'm trying to replace a deadbolt. It uses a key on both sides. I can't seem to figure out how to get ...
A: It's likely those are tacks that have been hammered into the screw heads. If they aren't flush with ...
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| ideal security deadbolt lock | 8/17/2009 |
Q: how do I remove the lock from the door?
A: Turn the key on the inside to expose the small slot opening. Find a steel pin, or allen wrench, that ...
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| door lock | 8/17/2009 |
Q: I have a bathroom know that is ceramic and there is no keyhole or screws on plate under the knob. ...
A: The knobs are held in place by set screws. They are small but they should be on the small part of ...
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| Removing Lori Deadbolt | 8/8/2009 |
Q: I saw your response regarding the removal of a lori deadbolt. We do not have a key. Is there any way ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
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| opening a deadbolt | 8/7/2009 |
Q: The front door of my apt has 2 deadbolts both w/turn latches on the interior, and only one is opened ...
A: The single-sided deadbolt wasn't locked and she had a key to the other one, or she entered through ...
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| HELP | 8/7/2009 |
Q: can you put the chamber from one lock into a new lock set? i paid a good amount of money two years ...
A: That depends on the brand of cylinder, the style it's designed for and the type of lock you are ...
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| KEYREMOVAL | 8/6/2009 |
Q: EXCHANGING A NEW TUMBLER , EVERYTHING FINE EXCEPT WHEN I LOCK THE DOOR I CAN NOT REMOVE THE KEY ...
A: Is this on a deadbolt? When installing deadbolts it's important to turn the tailpiece the right ...
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| Drive In Faceplate | 8/5/2009 |
Q: I am trying to remove the drive in face plate from a bolt so that I can use the lock on a different ...
A: A drive-in latch has no faceplate so I'm not sure what you mean. Normal latches have a faceplate ...
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| Safety Deposit Box Key | 8/5/2009 |
Q: My father passed away in February. I have one key which allowed me to access his safety deposit ...
A: I'm not sure why your father would have 2 keys to the same box. The bank usually has one that fits ...
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| Steelcase Filing Cabinet | 8/3/2009 |
Q: I have a 3 drawer filing cabinet that seems to be locked. I purchased a replacement key for it, and ...
A: If the lock is supposed to be pushed in when locked and it's not right now but the drawers won't ...
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| Schlage lock | 8/3/2009 |
Q: ...I have a schlage deadbolt and knob lock set on my security door. When I lock the knob part, I ...
A: Schlage locks have a safety feature which cannot be modified. They do make those without that ...
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| Medeco Double Cylinder | 8/2/2009 |
Q: I purchased a home that has a double cylinder deadbolt on it. I am in need of help in figuring out ...
A: The compression rings on Medeco locks are hard to remove but they do come off with patience. You ...
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| replacing deadbolt | 8/1/2009 |
Q: I purchased a home last year which came with a defective deabdolt. The deadbolt won't move when the ...
A: I'd suggest calling a locksmith and have them drop by for a quote. They can also tell you if the ...
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| Yale commercial door knob hardware removal | 7/30/2009 |
Q: I bought some salvaged commercial doors with hardware (door knob levers). I want to use the doors in ...
A: Is this the inside or outside assembly? Have you tried removing the other side? Do you have a ...
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| frozen lock | 7/30/2009 |
Q: door has old Baldwin lock approximately 50+yrs old. Has a thumbturn on the inside and key on the ...
A: Try pushing or pulling on the door as you turn the thumbturn to unlock it. Sometimes the bolt can ...
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| Kwikset latch jammed | 7/28/2009 |
Q: I am in quite a dilemma. My door from the garage to the house slammed shut and now the key does not ...
A: Try pushing on the door (toward the closed position) as you use a screwdriver to push back the latch ...
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| Jado Mortise Locks | 7/27/2009 |
Q: Sir, I bought some beautiful solid wood doors off a house that was being remodeled. These doors ...
A: There are more measurements you need to check first but I'd start with Schlage L9080 series, Sargent ...
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| locked schlage door handle | 7/25/2009 |
Q: Our schlage bathroom/bedroom doorhandle was locked and then the door was closed locking us all out. ...
A: Most bathroom locks have a hole or a slot. For holes in the knob or lever, insert a nail and push. ...
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| Foley Belsaw | 7/24/2009 |
Q: James, I wanted to ask a question about Foley Belsaw. I am interested in learning the locksmith ...
A: I took the course and used what I learned to open my own business but I did learn more from hands-on ...
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| Mortise Lockset Trouble | 7/23/2009 |
Q: James, I hope you can help. I have a mortise lockset by Yale circa 1920's. The interior side spindle ...
A: Most mortise locks have split spindles so operating one side doesn't move the other side. To remove ...
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| Latch won't pull back completely | 7/22/2009 |
Q: I have tried to install a new lever style handleset. Following installation when you try to open ...
A: If you tighten the screws too much your issue will show up. If the lock isn't installed in the ...
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| pick proof padlocks | 7/22/2009 |
Q: I have a farm with lots of small buildings for workshops and tools and such. My problem is things go ...
A: You can start by trying some American Lock tubular key padlocks. These use a barrel key so are ...
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| inside lock mechanism | 7/21/2009 |
Q: James, I have lost the inside mechanism to a 1964 Weiser doorknob. It has a 5 inch setback instead ...
A: Weiser makes a 5" backset for some of their locks. I'm not sure if your old lock will be compatible ...
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| commercial schlage door locks | 7/21/2009 |
Q: At my office we have schlage door lever with push button lock. No one can enter the door unless ...
A: You have two options: Replace the lock with an entry function lock that has a push/turnbutton on ...
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| Weiser locks | 7/20/2009 |
Q: Jim: When my home was built, Weiser locks were installed. As you say they are junk. I would like to ...
A: They must be painted on or is this a mortise lock? If they are painted on simply use a utility ...
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| miniature padlocks | 7/20/2009 |
Q: Greetings...Are there any well made difficult to pick miniature padlocks produced today?
A: I'm not clear on what you mean. I'm not aware of miniature padlocks other than luggage padlocks and ...
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| 1930s Russwin exterior mortise lock/cylinder | 7/19/2009 |
Q: I was told when I had the locks changed that these old mortise locks are not available anymore. ...
A: I'm not sure of the problem. Mortise lock cylinders are still made and are interchangeable with ...
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| changing the single handles | 7/18/2009 |
Q: How do I change the entry handles on an LSDA ENTRY HANDLES on an LSDA single lever entry handle from ...
A: I've not dealt with that brand but most commercial locks aren't handed. Insert the latch so that ...
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| Sargent locks | 7/18/2009 |
Q: Hey, I need to rekey an office that has a Sargent double dead bolt lock and 2 door knobs. I usually ...
A: The deadbolt may have hidden screws, if so they are under the trim plate on the inside cylinder. If ...
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| high security | 7/18/2009 |
Q: What locks are the most pick and bump proof? Is Keymark as good as Medeco? Thank you, J
A: Keymark is a lower end model from Medeco. Compared to the Medeco M3 series, they are much lower. ...
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| keyless deadbolt for door with glass | 7/17/2009 |
Q: Does anyone make a keyless deadbolt that would be suitable for a residential door that has glass or ...
A: I'm not aware of any mainly because most manufacturers don't make things that could cause someone to ...
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| broken key | 7/16/2009 |
Q: how do i get a broken key or take the handle off a upvc window in the locked postion
A: A locksmith will have to use a special extraction tool to remove the key. If you try it yourself it ...
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| mortise lock | 7/16/2009 |
Q: I have an issue with a brand new Marks mortise lock. It seems whenever I lock the deadbolt from ...
A: If it's not unlocking from the outside with the knob every single time there may be another issue ...
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| mortise lock | 7/15/2009 |
Q: I have an issue with a brand new Marks mortise lock. It seems whenever I lock the deadbolt from ...
A: It all depends on the bevel of the latch. It may be a right hand lock but if your door swings out ...
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| mortise lock | 7/15/2009 |
Q: I have an issue with a brand new Marks mortise lock. It seems whenever I lock the deadbolt from ...
A: Most locks are reversible. If it is, there should be instructions included on how to do that. Just ...
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| Schlage vs. Primus | 7/15/2009 |
Q: James, I have been reading the literature and reading online about high-security locks. There is a ...
A: I'd go with ASSA because I can get them and only a few others can get the same keyway as I can. I ...
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| mortise lock | 7/15/2009 |
Q: I have an issue with a brand new Marks mortise lock. It seems whenever I lock the deadbolt from ...
A: It sounds like you installed the lock backwards. Does this happen from the inside too or does it ...
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| handleset | 7/15/2009 |
Q: The handleset on my door has become loose on the inside. I was going to attempt to tighten it but I ...
A: That depends on the make/model. Some have a set screw that you must loosen to remove the inside ...
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| education | 7/14/2009 |
Q: im interested in becoming a locksmith, i live in the south florida area what school do you ...
A: I do not. Most established locksmith shops have a program, generally 2 years hands-on, basically a ...
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| master keying old locksets | 7/13/2009 |
Q: I am interested in re-keying all of my rental house locks & deadbolts(approx 60 sets) to be able to ...
A: First I'd suggest replacing locking knobs or levers with non-locking ones to keep the number of ...
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| Oops Sorry, I found the answer, but | 7/9/2009 |
Q: My second question would be whether you think the Kwikset Smartkey grade one double cylinder is a ...
A: I wouldn't call the lock bump proof, bump resistant maybe but then again no lock that uses a ...
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| double cylinder bump proof lock | 7/9/2009 |
Q: I am befuddled. If I purchase a double cylinder lock that is a Kwikset smartkey where I can re key ...
A: You can read more about the Smart key here: http://www.kwikset.com/smartseries/smartkey.aspx In ...
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| schlage lock problem | 7/7/2009 |
Q: on my front door entry my key used to work fine then stopped working. I found that if I put it in ...
A: No you need to remove it and take it to a locksmith for repair. It could be your key. Has it been ...
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| Deadbolt locks keep on getting stuck | 7/7/2009 |
Q: I am just about going nuts with having to replace a deadbolt lock every six months (different ...
A: What is sticking on the locks? Is it the key not working? If so it's because they haven't been ...
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| backset | 7/7/2009 |
Q: we have an old door with a backset of 4 in and 5/8!! Can we possibly find a backset that deep ...
A: The closest I know of is 5". You'd have to re-drill the door to accept that and may have to cover ...
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| sliding door lock | 7/6/2009 |
Q: I have a Kawneer sliding patio door in my condo. The door is probably 25 years old. It is locked in ...
A: Try lifting on the door as you pull it open. If that doesn't work, try inserting a stiff thin ...
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| Sargent Keyso locks | 7/6/2009 |
Q: I have a Sargent,10 line in a Keyso series lock that is only one year old. The key will not operate ...
A: Any lock that requires the key to turn before removing the outside knob or lever must be picked open ...
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| Brass handle door knob.When locked it can still be pushed open. | 7/6/2009 |
Q: The deadlatch extends far enough, it extends fully after I release it.When pushing in on the smaller ...
A: If the spring latch is going in half way as the deadlatch is also pushed in half way you need to ...
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| Brass handle door knob.When locked it can still be pushed open. | 7/6/2009 |
Q: The deadlatch extends far enough, it extends fully after I release it.When pushing in on the ...
A: I'm not sure of your situation. A locking knob or lever has a deadlatch. The deadlatch is the ...
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| Locking partly open sliding door | 7/5/2009 |
Q: James. I want to be able to open my sliding glass door about an inch (for cross ventilation) and ...
A: Actually the one I'm referring to is for those sliding doors that are on the outside like yours. ...
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| Larson storm door locks | 7/4/2009 |
Q: I have 4 larson storm doors (new) I want to key them all alike. What type wafers do I need? Where ...
A: Most new storm doors use standard lock pins. Any locksmith will have those. I'd suggest taking the ...
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| Locking partly open sliding door | 7/4/2009 |
Q: James. I want to be able to open my sliding glass door about an inch (for cross ventilation) and ...
A: There is a lock that's available that locks onto your track and has a pin that goes into a hole ...
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| Installing Weiser Timbler | 7/3/2009 |
Q: Your information on removing the tumbler on a Weiser lock was very helpful. I've re-keyed it but ...
A: On the back of the knob is a spindle right in the middle of the housing. Pull that back, it's ...
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| gate lock | 7/3/2009 |
Q: I have a Schlage gate lock model # b520-286 dead bolt. Every time I insert the key to the keyhole, ...
A: The lock needs to be removed from the gate and repaired. If you take it to a locksmith shop they ...
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| Abus 190CS will not unlock | 7/3/2009 |
Q: We have an Abus 190CS/60 padlock. It is only a week old. For the past few days it has worked fine, ...
A: You'll have to keep trying. There is only one other way to get it open and that involves destroying ...
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| Dexter deadbolt - How to remove one | 7/1/2009 |
Q: I've read your posts on Dexter 2 sided deadbolts, however none seems to address my lock type. I have ...
A: Both cylinders operate independently from each other. Some older deadbolts have a plate the covers ...
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| Dexter deadbolt - How to remove one | 7/1/2009 |
Q: I've read your posts on Dexter 2 sided deadbolts, however none seems to address my lock type. I have ...
A: The pesky screwheads you describe may be tacks that are hammered into the screw heads. If they ...
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| Kwikset Titan Remote Acess One | 6/30/2009 |
Q: I am feeding pets for a friend. They have Titan remote lock on front door it will not open. I have ...
A: If you have the key then any electronic issue wouldn't cause your key not to work. They may have ...
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| Schlage Interconnected Lock | 6/30/2009 |
Q: I have a schlage interconnected lock from the 70's on my front entrance door. I've taken it apart to ...
A: The spacing between those is normally 4" which is enough for a standard lock and deadbolt ...
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| keys that are hard to work | 6/29/2009 |
Q: I have a very simple question. I am staying at my sister's house while she is out of town. The ...
A: How long have you had that key? Has it worked since you got it but just now caused an issue? Look ...
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| privacy lock | 6/29/2009 |
Q: i have just bought and fitted...or attempted...to fit a privacy lock on my bathroom door. ihow does ...
A: All locks work differently. What brand is it? Is that brand found in the US as well as the UK? Do ...
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| Kwickset vs Schlage locks | 6/29/2009 |
Q: I'm trying to decide between putting a Schlage lock on our front door or a Kwickset brand lock. ...
A: For years I've recommended Schlage. Recently Kwikset introduced a new Grade 2 (commercial) line ...
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| Deadbolt not working properly from outside | 6/28/2009 |
Q: I have a Kwikset deadbolt lock that requires a key on both sides. In a bonehead move, while ...
A: For most deadbolts, installation can be tricky but with Kwikset I'm surprised there is an issue. ...
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| Exterior handleset thumb latch failure | 6/26/2009 |
Q: Our Baldwin 85375.DBLC Glennon double cylinder handleset failed to open. The thumb actuator ...
A: From the Baldwin site: How do I get replacement products for items covered by your warranties? If ...
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| construction lock | 6/25/2009 |
Q: It looks like you are the man for this? I have been working for a small residential hardware company ...
A: I've never done this but here is my understanding on how to do it: Approach construction keying ...
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| Need to replace lockset, cannot identtify it. | 6/22/2009 |
Q: When I bought my home there were 5 locks on the front door! The original and main lock and handle ...
A: That looks like part of an interconnected lock. You can see a full one here: ...
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| creating a master key | 6/22/2009 |
Q: I was wondering if there are any generic guidelines to follow when creating a grand master for a ...
A: As with any master key system you have to watch out for ghost keys - keys which could be used that ...
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| Weiser Door Knobs with and without locks | 6/21/2009 |
Q: James, I have a house full of Weiser door knobs - some with locks, some without. Is it possible to ...
A: Weiser locks use a 2-3/8" backset like most locks but the latch mechanism is a bit shorter. You can ...
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| What type of lock is this? | 6/17/2009 |
Q: I recently came across this lock and was intrigued as to how it worked. Im familiar with most types ...
A: I've never seen that before. It appears to be a keypad controlled lock. You may want to visit ...
|
| old dexter storm door latch | 6/16/2009 |
Q: I have an old (about 25 years old)dexter storm door latch which I have been told the manufacturer ...
A: Wright Security Products may have something that will fit. Check out their site: ...
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| Accessing Panic Hardware Lock Cylinder | 6/16/2009 |
Q: The "Kawneer" cylinder on our door is loose. How do I remove the panic bar and/or cover to access ...
A: Loosen the Allen screws at the latch side assembly then pull it off. The lock cylinder is held in ...
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| Cannot find the screws to tighten the old Schlage deadbolt | 6/15/2009 |
Q: I am usually pretty good with hardware. But I am having no success in tightening the lock in my ...
A: I'm not sure what you are referring to when you say 'rectangular lip'. The round trim plate against ...
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| How to remove screw cover | 6/12/2009 |
Q: The contractor handleset has a screw cover or decorative locknut? that I haven't been able to ...
A: Most of the time those are just covers to conceal the screw. It should just pop off unless someone ...
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| numeric keyless lock for entry and exit | 6/12/2009 |
Q: I have a child with autism who frequently escapes. We need a door lock that will be able to keep him ...
A: There are two options: Mechanical or electronic. Mechanical locks have only 1 code and it can be ...
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| How to uninstall a lock | 6/12/2009 |
Q: I cannot figure out how to uninstall a simple lock. Unlike most you buy today, it has no visible ...
A: With no visible screws for the lock assembly that means the only option is that the screws are ...
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| Kwikset Smartkey keyway | 6/11/2009 |
Q: I read your reply about "kwikset keyway" In which a gentleman asked the difference between KW1 & ...
A: A KW5, which is also an A1176, is a 5 pin key with an oval head. An 1176D is a special Kwikset key ...
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| reused door with dead bolt lock that will not open | 6/9/2009 |
Q: I need some advise on how to take a dead bolt lock out of a door if you have no key, it will not ...
A: Can you describe the lock in more detail? You first must remove the lock housings before you can ...
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| deadbolt lock issue | 6/9/2009 |
Q: Greetings and thank you for answering my question. I noticed today that the deadbolt lock for my ...
A: Push, pull, push down or pull up on the door as you unlock it. The bolt may be jammed in the strike ...
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| must turn knob to shut door | 6/7/2009 |
Q: The latch on our house's back door will not move unless the knob is turned. Just started today. If ...
A: Check the latch as it touches the strike plate. Make sure the beveled part of the latch hits the ...
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| Kwikset lock | 6/6/2009 |
Q: I installed a kwikset signature series lock but the lock cylinder was upside down. I removed the ...
A: I'd have to look but don't the cylinders in that series have a different way of staying inside the ...
|
| weiser lockset | 6/5/2009 |
Q: James, We have a keyed Weiser push & turn lockset on an interior closet door. It appears something ...
A: Turn the key and keep it turned as you turn the lock. If something is pushing against the inside ...
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| broken Yale deadbolt | 6/5/2009 |
Q: I have a Yale lock that broke. It is a deadbolt with one cylinder, opening with a latch that you ...
A: Yale makes a deadlock, model 112 that is close to that model except it uses 4 mounting screws ...
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| Spare Keys for a Toyota Corolla? | 6/4/2009 |
Q: James.....I do absolutely apologize for asking an "automotive" question but my fiance and I have ...
A: Call your local locksmith shops and one of them should be able to make you a copy or two. Stay away ...
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| Removing a Schlage 6-pin cylinder without a key | 6/2/2009 |
Q: I need help, I lost the key but still want to keep the cylinder. How do I remove a 6-pin cylinder ...
A: The lock will have to be picked open. There is no way to remove a cylinder from that type of lock ...
|
| Schlage Storeroom Lock | 6/2/2009 |
Q: I had a Schlage storage room lock. I locked myself out and the locksmith came. He used a drill to ...
A: Unfortunately your only solution short of calling that locksmith back and making them fix the ...
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| Schlage double keyed deadbolt? | 5/31/2009 |
Q: We bought new locks to replace the ones in this older home we just bought. It has Schlage double ...
A: If you drill them off you may damage the screw heads and you'll be in the same situation. The trim ...
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| Schlage double keyed deadbolt? | 5/30/2009 |
Q: We bought new locks to replace the ones in this older home we just bought. It has Schlage double ...
A: If the inside cover plate around the key hole has a raised area at 3 and 9 o'clock then they are ...
|
| morse door lock | 5/30/2009 |
Q: We have a very old home. The front door has what I think is called a "Morse" door lock. It has the 2 ...
A: I believe what you have is a mortise lock. The set screws on the handles hold them on the spindle ...
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| discontinued schlage commercial privacy lockset | 5/29/2009 |
Q: Trying to remove a commercial privacy lockset from a school door I am reversing. Looked at the ...
A: Sometimes a paperclip is too large to fit into the hole far enough to push the retainer. Try a ...
|
| WEISER FRONT DOOR ELECTRONIC LOCK | 5/28/2009 |
Q: James, I have a 10+ year old electronic keypad lock. It has just started beeping for 20 seconds and ...
A: That lock has surpassed its lifespan. It may be time to replace it. Kwikset, who now owns the ...
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| Titan Deadbolt will not unlock | 5/28/2009 |
Q: The interior handle just turns and turns. When I remove the interior cover plate it all seems fine ...
A: The tailpiece that is attached to the outside cylinder should be going through the bolt housing and ...
|
| Dexter Double Cylinder Deadbolt is stuck | 5/26/2009 |
Q: James, I have a Dexter double cylinger deadbolt and cannot unlock the door. When the key is ...
A: First try lifting, pushing, pulling or pressing down on the door as you unlock it. The bolt may be ...
|
| Schlage double cylinder deadbolt | 5/26/2009 |
Q: I have a Schlage double cylinder deadbolt on my front door. There are no holes on either plate, and ...
A: Pry the cover plate on the inside cylinder off. Under that are the mounting screws. First try ...
|
| shrouded padlock | 5/26/2009 |
Q: I have a shrouded padlock on my boat storage unit. My key has broken off in the lock. How do I get ...
A: Use a small drill bit. Insert it manually into the key hole next to the key and pull. Do not use a ...
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| Is it worth upgrading to an Everest primus(ULor not) or Medeco Primus? | 5/25/2009 |
Q: Recently there has been quite a few break-in in my neighorhood so I was pondering if I should ...
A: How were they breaking in? Were they picking the locks, bumping them or just breaking a window? ...
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| deadbolt | 5/23/2009 |
Q: I have the same problem as James 8/8/2007. I'm trying to remove the deadbolt from my front door. ...
A: Those 2 circles could be tacks that are hammered into the screw heads. They will come out with some ...
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| Keys | 5/22/2009 |
Q: I have several used 2 drawer lateral filing cabinets without keys. I can't determine the ...
A: I'm not where I can look up codes but it could be HON cabinets. If you have access to another ...
|
| Sargent Lock | 5/21/2009 |
Q: I have removed the door knob (which is just an entry knob that does not lock) I also have removed ...
A: There are many styles of Sargent locks and they all install differently. Do you have a photo you ...
|
| Titan door knobs & locks | 5/20/2009 |
Q: My home was built in 2000. All the exterior doors knobs are a Titan brand. First of all, I am having ...
A: Titan was made by Kwikset but they discontinued that line quite a few years ago. They now refer to ...
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| Schlage Entry Lockset Problem | 5/20/2009 |
Q: I have a Schlage F51 entry lockset that has been working fine for about a year. Now, the latch will ...
A: Did you buy the lock from a locksmith or a home center/hardware store? Sometimes any brand of lock ...
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| Schlage Entry Lockset Problem | 5/20/2009 |
Q: I have a Schlage F51 entry lockset that has been working fine for about a year. Now, the latch will ...
A: Open the door. Press the latch in manually. Does it go smoothly? Are there scratches on the ...
|
| Handle on French Door hardware fell off | 5/18/2009 |
Q: The inside handle to my patio door fell off and I cannot figure out how to fix it. It appears like ...
A: I need a better picture or description. Are there any marks on the door edge plate that the latch ...
|
| yale combination safe | 5/17/2009 |
Q: My father recently passed away leaving us a Yale brown combination safe that is about 13.75" w x ...
A: I don't answer safe questions. 4 times left past the first number stopping on the first number. 3 ...
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| how to remove deadbolt lock from door | 5/16/2009 |
Q: i have a kwikset titan deadbolt that i would like to replace. it opens with a latch (i guess you'd ...
A: There are two black screws under the thumbturn piece that accept a flat head screwdriver. Remove ...
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| Keyed Alike Cylinders | 5/15/2009 |
Q: I would like to know if it is possible to key alike a 1 1/2" mortise cylinder door lock with a ...
A: ASSA, Medeco or a local restricted system from your local locksmith may be cheaper. If the locks ...
|
| ABUS Lock | 5/15/2009 |
Q: My husband (Irish) has jammed the wrong key in my ABUS security lock on my bike. Do you know if and ...
A: You'll have to hire a locksmith for help. If you try to remove the key it may break off in the lock ...
|
| Yale surface mount deadbolt | 5/15/2009 |
Q: I have an old Yale surface mount deadbolt lock that has worn out and I'd like to replace the part ...
A: Yale makes a few of those. You can view them starting on page 20 of this link: ...
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| single sided thumbturn deadbolt | 5/14/2009 |
Q: I have a condo and want to replace the single sided thumbturn deadbolt on the inside of my door. ...
A: The only ones I know of are made by Kwikset and Falcon. The Falcon one shows a 3" diameter rose so ...
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| dead bolt not opening | 5/13/2009 |
Q: i have two locks on my back door. one is the regular knob with lock the second a deadbolt that has ...
A: Try lifting, pushing, pulling or pushing down on the door as you turn the thumbpiece on the inside. ...
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| communicatiing lockset vs deadlatch | 5/12/2009 |
Q: I have a gate with an electric strike controlled by a buzzer. I need the lock set to be keyed on ...
A: An Asylum function or similar knob or lever would work on your application. If you used a deadlatch ...
|
| Rekeying Schlage locks for 3 doors | 5/11/2009 |
Q: On average if you call a locksmith how much will they charge to rekey Schlage locks for 3 doors. The ...
A: You'd have to call around locksmiths in your area to get prices. Charges vary based on location & ...
|
| Push-in Chicago filing cabinet lock | 5/9/2009 |
Q: My push-in lock on a Steelcase filing cabinet pushes in but doesn't lock,i.e., doesn't stay pushed ...
A: That type of lock requires the eyes of a locksmith. I can't be certain what the issue is unless I ...
|
| Jamed door knob.. Well you can kinda call it that | 5/9/2009 |
Q: I have a Jamed door knob. The knob it's self turns all the way around but there is a little part ...
A: It seems you can see the latch from the side you are on. Does that mean the door opens out? in ...
|
| Non-Functioning Turn Button on Commercial Door Handle | 5/8/2009 |
Q: I have a commercial door handle (installed) on which the turn button does not work. I have the key. ...
A: Depress the retainer in the small slot on the inside knob and pull the knob off. Pry up the trim ...
|
| weiser locks | 5/6/2009 |
Q: I have about 60 single cylinder deadbold Weiser locks that I have used over the last 10 years. ...
A: This is exactly why I try to steer people away from Weiser. They are junk. I've never had good ...
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| Emtek that can't be rekeyed? | 5/6/2009 |
Q: We had an Emtek key in knob on the front door to our condo building. Another owner lost her keys ...
A: I wasn't 100% positive so I contacted Emtek and they stated that all of their locks are rekeyable. ...
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| removing round latch connector | 5/5/2009 |
Q: I'm trying to replace a 'worn out spring latch' from a very old door knob. I can remove the knob, ...
A: I generally use a screwdriver inserted behind the latch within the large hole in the door that is ...
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| Weiser locks | 5/5/2009 |
Q: I had the weiser locks and deadbolts on two gargae doors rekeyed.... After the locksmith/handyman ...
A: It sounds like your locksmith isn't a real locksmith so you should hire a different one to fix the ...
|
| door nob kwikset | 5/4/2009 |
Q: kwikset,i have taken the round spindle out and tried to removed the cylinder. i put the cylinder ...
A: The tool must be in straight and aligned exactly with the retainer springs on the back of the ...
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| Mosler combination locks | 5/4/2009 |
Q: I want to use a twenty year old 2 drawer Mosler GSA approved safe but forgot the order of the ...
A: As it states on my question page I don't answer safe questions. Left 4 times stop on first number. ...
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| Atrium lock | 5/3/2009 |
Q: I have an Atrium mortise lock on a French door and the spring loaded mechanism no longer works for ...
A: Most locks are not repairable. Atrium locks are one of those. Parts are not available for that ...
|
| Sliding Door Lock | 4/3/2009 |
Q: I have a customer that would like a lock installed on a glass sliding door. Do you know of a ...
A: A metal tube in the track is the best defense. The diameter needs to be the width of the track. I ...
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| Schlage lock | 4/1/2009 |
Q: James, I purchased a house which has a LORI double-cylinder dead bolt on the rear door. The ...
A: If there are no holes next to the bolt then the trim plate around where the key goes into the inside ...
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| Schlage lock | 4/1/2009 |
Q: James, I purchased a house which has a LORI double-cylinder dead bolt on the rear door. The ...
A: Wait you pulled the plate off of the bolt? There should be two holes next to the bolt, one on one ...
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| thumbturn for keyed lockset | 3/30/2009 |
Q: My girlfriend has two exit doors which are keyed both sides. I told her it was dangerous to have a ...
A: If she keeps a key in the inside lock assembly while she's home it won't be a problem unless there ...
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| buying a deadbolt which uses a 1 5/8" bore | 3/29/2009 |
Q: I have a door with a 1 5/8" hole for a deadbolt. I cannot find a new deadbolt that will fit the ...
A: Most deadbolts will fit into an 1-1/2" hole. Since yours is 1/8" larger you shouldn't have any ...
|
| Schlage FE595 | 3/27/2009 |
Q: I just purchased a replacement lock for my back door. I purchased a Schlage FE595. Unfortunately I ...
A: From what I can tell it's possible that the latch you mentioned will work but Schlage doesn't ...
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| kiwkset single cylinder deadbolts | 3/27/2009 |
Q: buddys at work on apt complex want to know how many cobinations are there for a kwikset single ...
A: On a 5 pin lock with 6 depths there are about 8000 possible combinations. If you are master keying ...
|
| Melink fireproof filecabnet with Sargent Greenlief lock | 3/26/2009 |
Q: With cabinet serial # can the manufacture give me the combination?
A: Safe locks can be changed at any time so there is no way to know the combination based on serial ...
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| Dexter by Schlage re-key? | 3/26/2009 |
Q: I moved into a new house. The builder claims the locks reset once I used my personal (rather than ...
A: Schlage purchased Dexter but that doesn't make Dexter a good lock. Remove the locks and take them ...
|
| Allen Wrench "key" | 3/25/2009 |
Q: I am looking for an Allen Wrench "key" that janitors use to unlock the bars on the inside of doors. ...
A: You need a Von Duprin 227 or similar. It's a 5/32" hex wrench with a loop designed for Von Duprin ...
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| locks | 3/24/2009 |
Q: I have some Schlage ND series locks that have no keys. How can I get the cylinders out of the locks ...
A: Those lock cylinders are stuck in there until the cylinder can be turned, either by a key or picks. ...
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| door knob | 3/23/2009 |
Q: I have a very old house. It was built in the 1920's. The door I need help with is the entrance door ...
A: It sounds like your spindle is in 2 pieces which may or may not be the way it's supposed to be. ...
|
| kwikset | 3/23/2009 |
Q: how do you change the backset on a entry lock from 2 3/8 to 2 3/4
A: Most Kwikset latches and bolts are adjustable. Some you have to twist others you have to lift a ...
|
| Schlage Lock Problem | 3/22/2009 |
Q: I am removing a OLD Schlage Lever Lock. I think it is 10+ Years Old. I already remove lever and 2 ...
A: On that photo follow the stem back into the trim plate and you'll see a threaded part. A bit ...
|
| loose door lever | 3/22/2009 |
Q: I have a 20 year old Peachtree patio entry door with a floppy lever. How do I tighten it? I've ...
A: I'm not sure you can tighten the levers on those. They are integrated into the trim plates. You ...
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| Removing a Titan doorknob | 3/21/2009 |
Q: I can't find any screws or clips. I can get the plate off that covers the hole in the door, but ...
A: This is a very long link so I'm not sure it will show up correctly: ...
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| loose door lever | 3/19/2009 |
Q: I have a 20 year old Peachtree patio entry door with a floppy lever. How do I tighten it? I've ...
A: I need more information. Do you have a photo you could attach to this question? Can you describe ...
|
| screen door | 3/18/2009 |
Q: I have undone all screws om my security screen but can't slide the barrelout I want to replace the ...
A: If your lock cylinder is about 1-1/4" in diameter there is a set screw on the door edge holding it ...
|
| removing a harloc deadbolt | 3/17/2009 |
Q: I want to remove an old Harloc deadbolt and replace it. There's no key. Can you direct me on how to ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
|
| seurity chains and padlocks | 3/17/2009 |
Q: My company has a lot of gates to secure and we are thinking of using a very hard (square cross ...
A: The American Lock A700, AH10 or A748. The Master Lock 6327, 6230 or 6721. The Pacific Lock Pac-Link ...
|
| New Double-Cylinder Deadbolt for gate | 3/16/2009 |
Q: I am looking to replace the deadbolt in this outdoor gate. I haven't been able to find anything ...
A: What is the backset of this lock? Measure from the edge of the gate where the bolt comes out to the ...
|
| schlage deadbolt removal | 3/16/2009 |
Q: I have an old schlage deadbolt. It is a single cylinder. The inside handle does not have any screws ...
A: The small holes should have screw heads in them. Single cylinder deadbolts generally don't have ...
|
| I C core American Padlock | 3/14/2009 |
Q: we are having trouble keying up this cylinder for an American Padlock,the keyway is a Best Q, so any ...
A: I'm not clear on what your question is. IC cores need to be keyed by a locksmith using an IC core ...
|
| Removal of Medeco Lock cylinder | 3/14/2009 |
Q: I have a medeco lock cylinder on a commercial door and am wanting to remove it. How do I go about ...
A: Open the door. On the edge is a plate that's about 7" tall. Remove the screws for that plate then ...
|
| old style lock cylinders | 3/11/2009 |
Q: I am brand new to locksmithing. I have been working on rekeying a house to all the same key. The ...
A: That sounds like a mortise lock. Remove the plate on the door edge and there should be 1 or 2 set ...
|
| Deadbolt Removal | 3/10/2009 |
Q: How do I remove this 30 yr old double cylinder deadbolt. Inside jamb said it is kwikset, no visible ...
A: I've not seen that type before in a Kwikset. Other locks I've seen that have that hole have another ...
|
| Disassembling 70's Schlage entry deadbolt combo | 3/8/2009 |
Q: I’m trying to replace an old Schlage door knob and deadbolt combination mounted together in one ...
A: I wish I could be of more assistance but the best advice I can give is to contact Schlage directly. ...
|
| Old locks with short backsets | 3/7/2009 |
Q: I need to replace an older Schlage deadbolt (keyed on one side, lever opener on interior side) that ...
A: We have 2" backset deadbolts but nothing in bright chrome or polished nickel, satin chrome would be ...
|
| sliding door lock | 3/6/2009 |
Q: i need a sliding glass door lock for a miller industires sliding door circa 1979 prior tenant rmoved ...
A: There are many brands and models of locks for sliding doors and every door manufacturer uses ...
|
| Jammed filing cabinet drawer | 3/5/2009 |
Q: I have a vertical 4 drawer filing cabinet. , no locks involved or even availbale. The top drawer is ...
A: Marie, I'd have to be there to see the cabinet to know what could be causing this. There could be ...
|
| Kwikset Deadbolt Outside Cover | 3/5/2009 |
Q: I have a Kwikset deadbolt with a knob lock on the inside. The outside cover around the key ...
A: The inside trim is removed by prying the plate up after removing the thumbturn piece. It will come ...
|
| deadbolt not opening | 3/5/2009 |
Q: I have a Titan deadbolt lock and I am having a hard time getting it to unlock, the key turns but the ...
A: The tailpiece clip is likely coming loose. You'll have to remove the lock and take it to a ...
|
| Electric door stirke | 3/2/2009 |
Q: My building has a keycard system with electric door strikes. The strike on one of the doesn't seem ...
A: It sounds like your controller is not working right for that door. If you pass a card across the ...
|
| yale deadbolt won't engage cylendar | 3/2/2009 |
Q: Front door Yale deadbolt is stuck in locked (extended) position with the key turniing left and ...
A: No need to apologize for asking questions, that's why I'm here. Apparently he wasn't thinking ...
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| yale deadbolt won't engage cylendar | 3/2/2009 |
Q: Front door Yale deadbolt is stuck in locked (extended) position with the key turniing left and ...
A: It sounds like his machine isn't calibrated correctly so some of the keys may work while others ...
|
| yale deadbolt won't engage cylendar | 3/2/2009 |
Q: Front door Yale deadbolt is stuck in locked (extended) position with the key turniing left and ...
A: Are your locks rim style, meaning the part with the bolt is surface mounted to the interior of the ...
|
| rv dead bolt, double key | 3/2/2009 |
Q: I am looking to install the added protection of a dead bolt lock, keyed inside and outside, on my rv ...
A: I'm not sure who would carry such a lock but we have one, although it's not the best deadbolt made. ...
|
| rv dead bolt, double key | 2/28/2009 |
Q: I am looking to install the added protection of a dead bolt lock, keyed inside and outside, on my rv ...
A: The only thing I'm aware of for RVs is a single cylinder deadbolt - keyed on the outside, thumbturn ...
|
| Amsec safe unlock | 2/27/2009 |
Q: We purchased a store with a small Amsec safe in the back room. It has a key pad to lock and unlock ...
A: To change the combination you must first know the current one. Depending on the model of lock that ...
|
| replacing of interior latch parts | 2/25/2009 |
Q: I have a number of Italian brass lock sets (passage, bathroom) that appear to be standard. The ...
A: You'll want to remove one of the locks and take it to a locksmith shop so they can try to match it ...
|
| Lost Mailbox Key | 2/24/2009 |
Q: I have lost the key to my mailbox which is part of a Knobloch multi-unit, is their anyway of getting ...
A: You can buy a replacement lock and change it yourself, if you can get the door open to remove it, or ...
|
| interior door lock out | 2/24/2009 |
Q: I have a locked interior door and cannot get into my bed room. In the past ( at my previous ...
A: Some privacy locks, which is what you likely have, use a pushbutton on the knob, others use a ...
|
| lock in old cedar chest | 2/23/2009 |
Q: I have a cedar chest that is about 100 years old. It is locked and the key has been misplaced. I ...
A: A magic marker works. There can be any number of wards and they can be anywhere. If the bit is the ...
|
| lock in old cedar chest | 2/23/2009 |
Q: I have a cedar chest that is about 100 years old. It is locked and the key has been misplaced. I ...
A: The problem is with barrel keys and the lock they operate is that it's possible that you filed too ...
|
| lock in old cedar chest | 2/23/2009 |
Q: I have a cedar chest that is about 100 years old. It is locked and the key has been misplaced. I ...
A: Congratulations on filing the key to the point of it almost working. Most people don't understand ...
|
| kwikset cylinder with stuck key | 2/23/2009 |
Q: I have a kwikset 6 point knob lock between the house and the garage. When the neighbor let herself ...
A: You'll want to hire a locksmith to fix that. Cylinder shouldn't just come out and even if you were ...
|
| Schlage Locks | 2/21/2009 |
Q: Is there any way to change a Schlage lock so that when you are going outside and the lock is locked ...
A: My advice to everyone regardless of the brand or model of locking lever or knob on every exterior ...
|
| triple bored front door | 2/21/2009 |
Q: James, i recently bought a home in north carolina and started to update immediately. one of my first ...
A: Can you attach a photo so I can get a better idea of what you mean? You may be able to use a wrap ...
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| kwikset deadbolt | 2/21/2009 |
Q: I am trying to replace this deadbolt and have taken the screws out of the interior side and the bolt ...
A: There were two screws on the inside trim that you removed? Were they longer than 1/4"? If not, ...
|
| can a schlalge doulble cylinder be converted to singel cylinder? | 2/21/2009 |
Q: I have three double cylinder handlesets, schlage F362 V and sadly the person I bought them for ...
A: You can't convert double to single or vice-versa. A single cylinder uses a longer tailpiece and a ...
|
| schlage f | 2/20/2009 |
Q: Is there a way to get the cylinder out of the knob without a key? do I have to pickit first, because ...
A: To remove the knob from the lock body you must have a key, or pick it. To remove the cylinder from ...
|
| key stuck in deadbolt | 2/20/2009 |
Q: I recently removed and then had rekeyed all 6 schlage double keyed deadbolts in my house. When I ...
A: It looks like a Lori lock. They use a mortise cylinder that is set by a set screw from the door ...
|
| deadbolt locks | 2/20/2009 |
Q: I would like for you to check out a new lock on the market. It is 6 pin, two locks in one and seems ...
A: If this is a commercial inquiry please direct yourself to our website as this is an open forum for ...
|
| Dual Key Storm Door Mortise Lock Brand | 2/20/2009 |
Q: Can you tell me which manufacturers/brands make a Store Door Mortise Lock with keys on both sides ...
A: I would first need to know the thickness and width of the stile of the door. If you have a lock on ...
|
| How to determine state requirements | 2/16/2009 |
Q: I'm interested in starting a part-time locksmithing business, but I have no idea how to determine my ...
A: The following states require locksmith licensing: Alabama California Connecticut Illinois Louisiana ...
|
| Franklin 2-cylinder jimmy-proof bolt won't lock | 2/16/2009 |
Q: I had a Franklin 2-cylinder jimmy-proof bolt (Model #1967CS) installed on my kitchen door (with a ...
A: Jimmy-proof locks aren't that great for doors that expand and contract with the weather and ...
|
| Andersen Frenchwood Hinged Patio Door | 2/16/2009 |
Q: I have bought Andersen double door hardware (Newbury), but it includes only dummy lock. Can you ...
A: What is the width of the stile (the vertical portion of the door that the lock is installed onto)? ...
|
| Kwikset Single Cylinder Deadbolt Removal | 2/15/2009 |
Q: I have a lock that is apparently an Ultra Max lock, because there are no screws on the thumbscrew ...
A: Once the thumbturn piece is removed pry up the trim plate. There should be a small slot in it to ...
|
| schlage lock | 2/15/2009 |
Q: we have a schlage lever lock that needs the cylinder changed they sent us a new cylinder but we ...
A: Insert a working key into the lock and turn it until it stops as you insert a probe into one of the ...
|
| change a posse lock | 2/15/2009 |
Q: I want to change my doorknob, the kind that i have is a Posse lock and it does not have the normal ...
A: As previously stated, insert a probe into one of the small holes in the knob to depress the retainer ...
|
| change a posse lock | 2/14/2009 |
Q: I want to change my doorknob, the kind that i have is a Posse lock and it does not have the normal ...
A: I've not heard of that brand but most locks that have hidden screws can be removed by first ...
|
| Mas-Hamilton x-07 | 2/13/2009 |
Q: I would like to change the combination on my newly purchased x-07 but didn't receive the change key. ...
A: You'll need to contact the company you purchased the lock from to obtain a change key, or find a ...
|
| Kwikset deadlatch - 4" backset? | 2/11/2009 |
Q: I bought two handles for front and rear door and was sooo excited to install (I've done a bunch so ...
A: Your only option is to redrill the door for 2-3/4" backset and cover the old hole with a piece of ...
|
| 50s era Yale doorknob/lockset removal | 2/10/2009 |
Q: I have several 50s era Yale locksets, some privacy locks some passage on interior doors. Between ...
A: If they are mortise locks: There should be a set screw in one of the holes. The hole would be ...
|
| door won't open | 2/10/2009 |
Q: We have a mother-in-law quarters downstairs, so there is a locking lever type knob on the door. ...
A: Are you certain the lock is unlocked? Some locks allow the knob or lever to turn even when the lock ...
|
| storm door lock | 2/10/2009 |
Q: I am trying to change out my storm door lock and cannot figure out how to remove the old lock. I ...
A: Some storm doors have one type of lock and others have different ones. One style has what's called ...
|
| LATCH/BACKSET | 2/9/2009 |
Q: I HAVE A CUSTOMER THAT IS RENOVATING A HOUSE IN THE OLD DOWNTOWN SECTION OF JACKSONVILLE NC. THERE ...
A: The only thing that will be available is a Lori style deadbolt and unless you can find a source for ...
|
| back door lock broken | 2/8/2009 |
Q: My back door is broken. I was able to take the handle off inside and outside but the "guts" are ...
A: If you are unable to retract the latch manually, you'll need to forcefully remove the latch ...
|
| knox laptop safe | 2/8/2009 |
Q: its a key pad combination. i inherited from grandfather, with out the combination is there a way to ...
A: I do not answer safe questions as stated on the question page. Even if I did my answer would still ...
|
| Unsticking rusted lock | 2/7/2009 |
Q: I have a pair of Tower (Single lock) handcuffs from the late 1860's. I also have the key. Here's ...
A: If WD-40 didn't work the only option, and to keep them as well, would be to disassemble them which ...
|
| medeco lock | 2/7/2009 |
Q: I have a medeco deadbolt lock that is about 20 years old which I would like to replace, the outside ...
A: If you have a double cylinder version, meaning the key operates either side, then the inside trim ...
|
| latch will not retract | 2/6/2009 |
Q: I have Schlage latch that won't push in. It is the kind that has the little piece that pushes in as ...
A: The small part is the deadlatch and is designed to prevent the larger part from being depressed when ...
|
| Corbin lockset | 2/6/2009 |
Q: I have an interior door in my office that has a corbin lockset on it and I want to remove it in ...
A: Some of those are tubular locksets which means the lock body hooks onto the latch instead of going ...
|
| Locked-in!! | 2/6/2009 |
Q: I have a single cylinder deadbolt and when already locked both the interior face and exterior face ...
A: If you are able to remove the mounting screws and remove the lock assemblies you can manually ...
|
| Entry locks and deadbolts | 2/5/2009 |
Q: For residential use, which brands (and perhaps models) of entry locks and deadbolts are superior ...
A: Sargent, Yale, Arrow & the like are mostly high quality Grade 1 locks, although there are quality ...
|
| loose key hole area for dead bolt lock | 2/5/2009 |
Q: The area on the door, where the key goes in is loose. The dead bolt works fine but I was worried ...
A: I'm not clear on the issue. The plug, the part that turns when you insert the proper key and turn, ...
|
| Entry locks and deadbolts | 2/5/2009 |
Q: For residential use, which brands (and perhaps models) of entry locks and deadbolts are superior ...
A: First off I usually don't recommend entry knobs or levers on exterior doors due to the fact that 80% ...
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| Changing an apartment combination lock | 2/5/2009 |
Q: So here is my problem. My sister and I have been apartment hunting for quite awhile and we have had ...
A: He may have just one maintenance person that can do that and he or she may be busy or only work ...
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| Old safe, No Combination. Security Wall Safe Co. | 2/4/2009 |
Q: We bought a house about 6 months ago and there is an old safe in the concrete wall in the basement ...
A: I don't answer safe questions and besides which you need to hire a safe technician / locksmith to ...
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| door knob | 2/3/2009 |
Q: i just want to know how to replace my door knob. i lost the key to the old one.
A: Without knowing the make or model it's hard to say. Standard locks are removed by unscrewing the 2 ...
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| Deadbolt uses the same key, but duplicates don't open it | 2/3/2009 |
Q: I recently moved into an new place which has a front and back door, both with a deadbolt and a ...
A: You have already figured out the solution. If after one attempt a big box store failed to make ...
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| Jado Exterior Narrow Backset Lockset | 2/3/2009 |
Q: We have a polished brass, 1 3/8 backset, 1 3/8 wide cover plate Jado Lockset that is terribly ...
A: There aren't many locks that will fit a 1-3/8" backset. You can contact plating companies in your ...
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| removing a deadbolt with key in and out | 2/2/2009 |
Q: I am trying to replace a double keyed deadbolt with a thumb type. I read your answer to someone ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
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| combonation | 1/30/2009 |
Q: just bought a hadark safe i have combination that is 45 65 25 now there are 2 lines on the plate ...
A: Some safes start by turning left, others start by turning right. Try it both ways. If you still ...
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| combonation | 1/30/2009 |
Q: just bought a hadark safe i have combination that is 45 65 25 now there are 2 lines on the plate ...
A: You are taking my instructions literally. Replace the numbers in the instructions with your actual ...
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| combonation | 1/30/2009 |
Q: just bought a hadark safe i have combination that is 45 65 25 now there are 2 lines on the plate ...
A: Use the mark at the 12 o'clock position. Turn counter-clockwise (left) 4 times and stop on 45. Turn ...
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| compatible entry sets with electric strike | 1/30/2009 |
Q: I have a few conditions which are making restoration of my antique door difficult. I have a ...
A: Handlesets in general are not very good candidates for electric strikes as most have a very short ...
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| mortise cylinder locks | 1/29/2009 |
Q: how do I make this lock only in one direction. For example, turn the key only to the right and only ...
A: The direction of turn for any key cylinder depends on the design of the lock it actuates. You ...
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| Schlage, Titan Lock | 1/28/2009 |
Q: House Front Door. When the door is locked, the key on the inside of the Titan lock just does not ...
A: You can do it at home but I'd suggest getting a replacement E clip for it from a locksmith. I'd ...
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| Schlage, Titan Lock | 1/28/2009 |
Q: House Front Door. When the door is locked, the key on the inside of the Titan lock just does not ...
A: The tailpiece of the inside assembly has become loose or is otherwise not properly connected to the ...
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| Sargent push knob removal | 1/26/2009 |
Q: Hey James, I've noticed you commented on this problem before, notably a response a few days ago to ...
A: I wasn't sure if the photo showed the inside or outside knob assembly. They should both have the ...
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| Sargent push knob removal | 1/26/2009 |
Q: Hey James, I've noticed you commented on this problem before, notably a response a few days ago to ...
A: I can't tell from the photos but it may be a Grade 1 lock. This means it comes off differently than ...
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| Plug turns170 degrees but lock won't open? | 1/26/2009 |
Q: I picked a deadbolt Lockwood 007 and the plug turned until 11 O'clock and stopped, I tried forcing ...
A: As with any lock if it's not unlocking after picking, the bolt is likely stuck in the strike, ...
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| handleset stuck - can't get into garage - HELP! | 1/26/2009 |
Q: My Kwikset interior door handle (see approx. model info below) is STUCK, and I can't get into my ...
A: The link you provided is for the latch mechanism only not a lock so I'm not certain on what you ...
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| Sargent push knob removal | 1/26/2009 |
Q: Hey James, I've noticed you commented on this problem before, notably a response a few days ago to ...
A: I believe the other question referred to a damaged lock that was beyond repair, not that removing it ...
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| Car Entry Kit | 1/26/2009 |
Q: I bought a PRO-LOC auto entry book now I'm deciding what entry lockout kit to by for my mobile ...
A: Pro-Lok is a good choice. I used High Tech Tools myself but I only did cars for a few years then ...
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| Loose deadbolt...how do I get the faceplate off? | 1/26/2009 |
Q: I have a relatively new Weiser lock and the deadbolt is getting more and more loose...sometimes we ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
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| Removing old Schlage Deadbolt | 1/24/2009 |
Q: I'm unable to find a way to remove an old Schlage deadbolt. I'm selling the house and the new owner ...
A: You see the spots to the left and right of the key hole? Those are tacks that are stuck inside the ...
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| Balwin door handle | 1/24/2009 |
Q: My balwin door lock will not open from the outside. The thumb push down mechanism doesn't go all ...
A: You need to first find out if the latch is wedged in the strike plate. If so, adjust the strike ...
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| Bathroom privacy lock broken | 1/24/2009 |
Q: My partner got locked in the bathroom because the privacy lock jammed shut. With some brute force he ...
A: On the inside knob or lever should be a small hole. Inside the hole is a retainer. Depress the ...
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| schlage key cylinders | 1/23/2009 |
Q: Pella doors use a Schlage key cylinder the proper way for the cylinders to be used is with the teeth ...
A: The correct way for most locks to be installed is so the key cuts face up but with patio doors and ...
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| schlage front door lock | 1/22/2009 |
Q: We have a long handle schlage front door lock - the kind you use your thumb to press the lever to ...
A: Without seeing the lock in person and what the issue is I can't say for certain how to fix it. ...
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| i found a key i dont know what it goes to | 1/21/2009 |
Q: i found this key and i dont remember what it goes to but it says FIC on it and CF327 can you help me ...
A: You'll have to take that key to a local locksmith so they can look at it. I wouldn't be able to ...
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| loose door lock | 1/19/2009 |
Q: I have a common home depot kwik set or schlage entry door lock. The area that the key cylinder goes ...
A: There should be a small tab on one side of the trim. You may need to adjust that part to get it to ...
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| door knob | 1/19/2009 |
Q: we have, what i thought, was a standard bathroom door knob set. However, in trying to remove it, I ...
A: On the inside knob should be a small hole. Inside the hole is a retainer. Depress the retainer and ...
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| Pls help me.. some more info needed | 1/18/2009 |
Q: Its a very simple problem but I cant figure out how. type : kwikset door - deadbolt - single ...
A: The part in the photo is called a thumbturn. It's held in place by that plastic piece. Remove the ...
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| Key won't turn completely in Dexter double cylinder deadbolt | 1/18/2009 |
Q: I have a Dexter double cylinder deadbolt lock that has been problem-free until recently. This is a ...
A: It's not the key it's the lock. Insert your key and turn it to unlock as you push, pull, lift or ...
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| Pls help me.. | 1/18/2009 |
Q: Its a very simple problem but I cant figure out how. type : kwikset door - deadbolt - single ...
A: http://www.kwikset.com/Support/default.aspx# You mean the thumbturn piece doesn't come off right? ...
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| russwin retainer spring | 1/17/2009 |
Q: I've determined that my spring is shot; are these vintage (this from the 30s at least) springs ...
A: Contact locksmiths in your area first as one may have parts. It's unlikely though so you may also ...
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| Deadbolt broken - can't remove | 1/17/2009 |
Q: The deadblot is thrown. I removed the safety plate from the inside, insert a crewdriver into the ...
A: Make sure the bolt isn't wedged in the strike plate by pushing, pulling, lifting or pushing down on ...
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| Yale combo lock | 1/17/2009 |
Q: I have a safe built into a filing cabinet top drawer. It has a 2-wheel lock. I had a lock smith to ...
A: You'll have to get the locksmith that helped you before to show you how to open it. Some safes ...
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| Yale combo lock | 1/16/2009 |
Q: I have a safe built into a filing cabinet top drawer. It has a 2-wheel lock. I had a lock smith to ...
A: Turn the dial left a few times then stop on the first number with the number exactly at the line at ...
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| 1970s Sargent Pushbutton | 1/15/2009 |
Q: I'm the engineer for a building that was built in 1970, which give me some clue to the locks age... ...
A: Sargent Grade 1 locks, which is likely what you have, use a threaded rose to secure it to the door ...
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| Rey key old Schlage lockset | 1/14/2009 |
Q: I have seen your answer to a question about removing a lockset from 9/12/2005 and it seems to be ...
A: If it's a Grade 1 lock it may install differently and would require different steps to remove the ...
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| Rekeying of a Russwin lock | 1/14/2009 |
Q: I have old Russwin lock tha I want to chagne the cylinder of because it keeps spinning when I put ...
A: You can replace the cylinder as long as it's a standard one. If it's a mortise cylinder, most ...
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| Rey key old Schlage lockset | 1/14/2009 |
Q: I have seen your answer to a question about removing a lockset from 9/12/2005 and it seems to be ...
A: All Schlage locks that I have dealt with have a retainer hole if not two, one of which is nothing ...
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| Yale Deadbolt | 1/14/2009 |
Q: Front door Yale deadbolt is stuck in locked (extended) position with the key turniing left and right ...
A: You'll have to remove the lock and manually retract it. If it's a mortise lock you'll need a ...
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| Schlage Dexter deadbolt will not retract | 1/14/2009 |
Q: We have Schlage dexter deadbolts on all exterior doors of our house. The bolt on the basement door ...
A: The Dexter line of Schlage are the low end models. They may be under warranty so check with Schlage ...
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| Master pinning a weiser | 1/13/2009 |
Q: I work at a lumber yard in a very rural town and have become the "locksmith" I know how to master ...
A: You can't use a #1 master pin in Weiser, Kwikset, Weslock and some others. The reason is that a #1 ...
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| How hard to pick a dimple lock? | 1/11/2009 |
Q: After about two minutes of research I've learned that there is a device to pick a barrel lock in ...
A: The video you saw of the Bic pen and the barrel lock was on a bicycle lock. That particular lock ...
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| How hard to pick a dimple lock? | 1/11/2009 |
Q: After about two minutes of research I've learned that there is a device to pick a barrel lock in ...
A: If you want advice on picking locks I suggest searching the web for sites that allow that. I don't ...
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| Outside door knob stuck | 1/11/2009 |
Q: I went out to the cabin and the deadbolt unlocked but the door handle seems jammed. I tried turning ...
A: You'll have to force the latch to retract. You can try shimming it with a credit card (one you ...
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| Kwikset door lock | 1/10/2009 |
Q: we have a question similar to one you've answered before. We recently bought a house that has an ...
A: You'll need to hire a locksmith to open it for you. They can rekey it as well to match your ...
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| Do Not Duplicate Keys | 1/10/2009 |
Q: I am trying to duplicate a "Do Not Duplicate Key." Places I go to say they would do it except that ...
A: Keys marked as Do Not Duplicate or Do Not Copy are not supposed to be copied and if the locksmith ...
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| Front Door Entry | 1/10/2009 |
Q: I have a $100 front door entry set with knob on inside, push lever on the outside (with deadbolt). ...
A: Open the door and actuate the thumb piece on the outside. Does the latch retract? If not you'll ...
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| Jammed 4-door filing cabinet. | 1/10/2009 |
Q: I hope this is the right place to post this question...I have a 4-drawer filing cabinet for hanging ...
A: The bar that connects to the lock may have become disconnected. You'll have to access the bar from ...
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| master keying (cross pinning?) | 1/9/2009 |
Q: I work at a lumber yard in a very rural town and have become the "locksmith" I know how to master ...
A: The only way to accomplish that is for each tenant to have a key to that one lock. If you tried to ...
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| Push Button Door Entry | 1/9/2009 |
Q: I have a beauty salon and I want to know what kind of system will allow me to push a button to buzz ...
A: You need an electric strike, push paddle or lever, power supply, button and latch lock. If your ...
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| Key stuck in Dexter deadbolt on home front door | 1/8/2009 |
Q: I have a Dexter deadbolt on my front door that was installed by our builder 3yrs ago that has gotten ...
A: If you decide to try Lowes or Home Depot they will likely make it worse as they are not trained ...
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| Key stuck in Dexter deadbolt on home front door | 1/8/2009 |
Q: I have a Dexter deadbolt on my front door that was installed by our builder 3yrs ago that has gotten ...
A: Sorry I couldn't get back to you until the next day. You have already tried everything I would have ...
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| double cylinder screw cover reomoval (tacks?) | 1/7/2009 |
Q: I am re-keying a house full of Schlage Sienna deadbolts and locksets. I have done all successfully ...
A: I haven't found an easy way to remove those yet. I generally use a small probe and/or screwdriver ...
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| Privacy lock can be unlocked from outside | 1/7/2009 |
Q: I have installed new Schlage privacy locks. Some of them work ok, but two of them can be unlocked ...
A: Privacy locks can easily be unlocked from the outside with a small screwdriver or a nail. Sometimes ...
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| Removing old Unican (?) jimmy-proofs | 1/6/2009 |
Q: I looked for answers related to this, but didn't see any yet...a previous owner of our house went ...
A: There are many varieties of security screws so you'll have to get a bit that fits them or cut them ...
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| dexter lock | 1/6/2009 |
Q: i have an old Dexter lock that i dot off but the handle wont come off so u can get under the beauty ...
A: There should only be one retainer in the slit. Push that in as you pull the handle off. This only ...
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| schlage dead bolt | 1/5/2009 |
Q: we have done a bit of remodeling moving a door down a new hallway. We removed a Schlage from one ...
A: I'm sorry I missed that important point. There wouldn't be anything preventing the keys from ...
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| Removal of Double Cylinder Lock | 1/5/2009 |
Q: I have a Kwikset double cylinder deadbolt on the front gate, but where you'd expect the two screws ...
A: That actually sounds like the lock has a shutter. If you insert a key into the inside cylinder and ...
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| Removal of Double Cylinder Lock | 1/5/2009 |
Q: I have a Kwikset double cylinder deadbolt on the front gate, but where you'd expect the two screws ...
A: I'm not sure what you mean. Does it look like screws are there but something's in the way? Is ...
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| A53 lock function - Lockouts | 1/5/2009 |
Q: I've read in here about the Schlage locks with the A53 function that locks the door by pushing the ...
A: Unfortunately no. Those locks are engineered that way, for what reason I have no idea. I guess the ...
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| How to lock a wood filing cabinet that does not have a lock | 1/5/2009 |
Q: We have a 3 drawer wood filing cabinet in our home office that does not have a lock - it wasn't made ...
A: You'll need a drill and about a 5/8" diameter wood bit as well as a measuring tape and possibly ...
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| How to lock a wood filing cabinet that does not have a lock | 1/5/2009 |
Q: We have a 3 drawer wood filing cabinet in our home office that does not have a lock - it wasn't made ...
A: You can install a cam lock on each drawer: http://www.jmlock.com/uslock-1410-series-cam-lock.aspx ...
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| Door handle problems | 1/5/2009 |
Q: I have three door handles with locks that are not fully opening or closing. They get jammed while ...
A: Do you regularly lubricate the locks? Have they been hit or damaged recently? Lubricate with a ...
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| schlage dead bolt | 1/5/2009 |
Q: we have done a bit of remodeling moving a door down a new hallway. We removed a Schlage from one ...
A: If the key doesn't turn on either side the tailpieces are not installed correctly. Follow the ...
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| Medeco lock | 1/4/2009 |
Q: I recently moved into a new home and I need to change this lock. This is a medeco lock that ...
A: Those ball bearings are to prevent tampering of the lock and are very difficult to remove. The only ...
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| Key Duplicating Machine | 1/4/2009 |
Q: I picked up an ILCO portable key duplicating machine - Dyna-Mite - at an estate sale. It looks new. ...
A: eBay prohibits the sale of key duplicating and code machines on their site because they cannot be ...
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| Welch | 1/3/2009 |
Q: I have an old Welch lock and have not found a way to remove the inside knob. There is only a small ...
A: Is this a mortise lock or a standard one? Mortise locks have spindles which must be aligned ...
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| Yale deadbolt broken | 1/3/2009 |
Q: I have a relatively new Yale deadbolt on my front door that has broken in the locked position. The ...
A: First try pushing, pulling, lifting or pushing down on the door as you try to unlock it, preferably ...
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| schlage dead bolt | 1/3/2009 |
Q: we have done a bit of remodeling moving a door down a new hallway. We removed a Schlage from one ...
A: Remove the deadbolt and try the key in the cylinders while it's out of the door. If it works, you ...
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| key blanks | 1/3/2009 |
Q: i was wondering if you could tell me the most common key blank 70% or more in the usa ,south ...
A: All I know is what is used in the US most often for standard cylinders. I don't deal with ...
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| Security Padlock | 1/2/2009 |
Q: What is the best high-security padlock? I need a lock that is pick and drill resistant, weather ...
A: The best one for what you need is a padlock that will accept a CyberLock cylinder (www.videx.com). ...
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| Locks for rental property | 1/2/2009 |
Q: We have a problem with our tenants changing out our locks & installing their own. This leaves the ...
A: Find a supplier of tamper-resistant screws. You'll need to take a mounting screw from one of your ...
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| Andersen single swing out patio door | 1/2/2009 |
Q: I have an Andersen single swing out patio door which does not have a keyed lock. I cannot get into ...
A: You would need to have a locksmith look at the door and existing hardware to make that ...
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| lock on wooden file cabinet | 1/2/2009 |
Q: my key was in the file cabinet. now the file cabinet is in the open position, key in it... but won't ...
A: I'm not sure what the problem is. I'd have to see the lock in person. Most locks should turn right ...
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| Kwiket plastic gear source? | 1/1/2009 |
Q: I have a vintage 1979 Kwikset exterior handle set that I would like to repair. The plastic rack and ...
A: Your first clue should have been 'plastic'. It's time to replace the lock. Any lock with plastic ...
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| Old Segal Lock | 1/1/2009 |
Q: I have an old Segal Lock (did not need a key to lock the door once opened) that had to be drilled ...
A: Contact a local locksmith or hardware store and ask for a jimmy-proof lock. If the lock you had was ...
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| Rekey two brands to one master | 1/1/2009 |
Q: We have a mixture of Kwikset and Schlage locks in our house. Is it possible for a locksmith to rekey ...
A: Brands are not inter-compatible unless the cylinder can be changed. Most Kwikset and Schlage locks ...
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| Combination padlock | 1/1/2009 |
Q: happy new year! I got a combination padlock from my grandfather, who had been in the States untill ...
A: Most padlocks of that type are clockwise 4 times to clear it, stop on first number. Turn ...
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| Interior door safety keys | 1/1/2009 |
Q: Where can I purchase several "coffee can" style door keys for emergency access to children's ...
A: I think you are referring to emergency keys for privacy locks. A locksmith shop can help you with ...
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| Removing Weiser dead bolt | 1/1/2009 |
Q: I am replacing my front door lock. The old lockset is a Weiser. It was trivial to remove the ...
A: It's hard to see the face of the lock in that photo but here are your options: There are 3 basic ...
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| deadbolt removal | 12/31/2008 |
Q: James I have been reading your Q/A forum and it is very informative. I am trying to remove a double ...
A: There are 3 basic installation types for double cylinder deadbolts: 1: Easy to see mounting screws ...
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| Schlage office door lock | 12/31/2008 |
Q: I have a new office but we got one key. I still have the front door key lock assembly from the old ...
A: It sounds like you have an aluminum frame door with a full pane of glass using an Adams Rite style ...
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| new information | 12/30/2008 |
Q: james. i found a model number on the lockset itself it is 690dl 26d cp. does that help at all??
A: That still should be a Dorian lever. I'm not sure of the function number (690); it seems they may ...
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| Kwikset lever lock | 12/30/2008 |
Q: i just bought two kwikset exterior lever locks and i am trying to key them alike. how in the world ...
A: 405DL 26D tells me it's an entry lever, Delta style, Dull Chrome finish. According to Kwikset the ...
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| Tightening a deadbolt | 12/30/2008 |
Q: I have an extremely loose deadbolt that I've tried to tighten. I've read your previous posts on the ...
A: Are you referring to the bolt or the lock? The bolt should have whatever length screws are needed ...
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| Odd backset-can't find replacement | 12/30/2008 |
Q: My door knob latch broke. I had to open with a screwdriver. I removed latch and discovered a ...
A: I'm not aware of any 6" backset locks. The closest is 5". You'll have to get a door wrap around or ...
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| Kwikset lever lock | 12/30/2008 |
Q: i just bought two kwikset exterior lever locks and i am trying to key them alike. how in the world ...
A: What model do you have? Look at the lever as it comes away from the centerline of the lock. Behind ...
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| Schlage loose handle | 12/30/2008 |
Q: How do I tighten both levers of a Schlage keyed lock? I tightened the screws on the inside plate ...
A: The mounting screws are the only way to tighten the lock to the door. If your levers are still ...
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| Schlage Key-in-Knob | 12/29/2008 |
Q: I have repined Schlage deadbolts and Kwikset deadbolts, as well as Kwikset key-in-knobs, but I'm ...
A: I'd have to see the lock to know how to remove it. You can try contacting Schlage directly as ...
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| Stuck Key | 12/29/2008 |
Q: Putthe key in the front door - it locks the door but it is stuck afterwards and you have to pull ...
A: Check the key for ridges on the rise of a peak (on the cuts). This can cause a key to stick. Also ...
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| Andersen 4000 Patio Door | 12/29/2008 |
Q: I have a andersen 4000 patio door, which I lost the key. I purchsed through them a new ...
A: Most manufacturer's keyways are not interchangeable with each other, this includes Kwikset and ...
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| Dexter Lock | 12/28/2008 |
Q: My son locked his bedroom door with the cat inside. It is a Dexter lock with a push and turn ...
A: It sounds like you have a privacy lock. If the inside locks by a turn action you will need a small ...
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| MAG lock cyclinder replacement | 12/28/2008 |
Q: I have a MAG deadbolt lock with a single cylinder and a thumb knob inside. The lock looks like a ...
A: If you are referring to a rim mounted dead lock, those accept a rim cylinder so you could buy a rim ...
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| Medeco deadbolt | 12/27/2008 |
Q: I have medeco deadbolts on my doors. The gold coloring has come off and I want to replace them with ...
A: The inside of the deadbolt where the key goes is a cover plate. Pry that off. The screws are under ...
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| kwikset smartkey deadbolt cylender repair | 12/27/2008 |
Q: we have a kwikset smartkey system and a reset cradle that when you remove the inner cylinder after ...
A: You'll have to take the locks to a locksmith for repair or contact Kwikset directly for instructions ...
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| Removing Weiser dead bolt | 12/26/2008 |
Q: I am replacing my front door lock. The old lockset is a Weiser. It was trivial to remove the ...
A: Some double cylinder deadbolts (keyed from both sides) have hidden screws. Most of the time they ...
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| pegasus door locks | 12/25/2008 |
Q: How do I take a pegasus front door lock apart? The instructions are unclear. It states: "dismount ...
A: I believe those are European locks so I don't know anything about them. It sounds like what they ...
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| Key pulled cylinder from knob | 12/23/2008 |
Q: We have had this door for 5+ years and 2days ago the cylinder pulled out with the key. The ...
A: What brand or type of lock is it? Is it a regular cylinder or one that's shaped like a figure ...
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| New lockset locks us out Schlage F51 | 12/23/2008 |
Q: After installing our new replacement lockset, I quickly discovered I open the door going from inside ...
A: Schlage locks are designed to be unlocked from the inside at all times regardless of the status of ...
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| Doorknob freezes and won't turn | 12/22/2008 |
Q: We live on the second floor of a house with an outside entrance. In winter, our doorknob begins ...
A: Locks exposed to the elements can have issues like freezing. An awning or some other type of ...
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| Broken door knob | 12/22/2008 |
Q: I have changed door knobs in the past, but those ones were open doors. This is the door to my ...
A: With the lock off of the door, use pliers, hammer and cold chisel to remove the latch mechanism if ...
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| baldwin lockre-keying | 12/21/2008 |
Q: I recently purchased a home and it has exisitng baldwin locks. I have one key that opens the front ...
A: If you are referring to the spring cap, do not remove it. Most of those are impossible to replace. ...
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| door knob removal | 12/19/2008 |
Q: I'm attempting to remove an old door knob to replace with new. It does not have shown screws. Has a ...
A: If that is the inside knob, turn it until you see a different color or hue inside the hole you ...
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| File Cabinet key turns but lock does not pop out | 12/19/2008 |
Q: I have a 30+ year old 4 drawer file cabinet and when I turn the key either way (which I don't ...
A: If the key turns but the lock doesn't pop out, lubricant won't help. You'll need to have the lock ...
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| Deadbolt Removal | 12/19/2008 |
Q: I have a Kwikset deadbolt that I am trying to tighten. It has come loose and it will pull out a ...
A: All Kwikset single cylinder deadbolts with the exception of the Ultra Max line have 2 screws holding ...
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| Baldwin lock, doesn't stay closed. | 12/19/2008 |
Q: The latch on my new Baldwin fron door lock does not secure the door closed. The dead bolt works OK, ...
A: Open the door and push the latch in manually with your finger. Release it. Does it come back out ...
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| Dexter Schlage entry lock | 12/18/2008 |
Q: I moved into my home just over a year ago. The lock was set for the builder but they told me once I ...
A: Is it Dexter or Schlage because those are not the same thing? If it's Dexter replace them. If it's ...
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| exterior door knob | 12/18/2008 |
Q: I have a solid wood french door that was custom cut to fit. it is now a 34 inch door. the problem ...
A: Schlage doesn't make a lock that will fit that. They don't make any latches that will either. You ...
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| master lock | 12/18/2008 |
Q: the master lock 5400d can that be open.i'm a realtor, i have this, all the time and can't open ...
A: You can cut them off but if the bank put them on there and the house is under foreclosure then you ...
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| Entry door handle won't turn | 12/17/2008 |
Q: James: Recently I experienced difficulty in turning the door handle on my entry door, so I can ...
A: Schlage locks generally don't contain plastic parts but if you buy locks from a home center or ...
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| Key Lock door nob on Bed Room Door | 12/17/2008 |
Q: Don't ask why but I have a keyed lock door nob on a bed room door that has come locked shut and we ...
A: It's not uncommon to have a keyed lock on a bedroom door. You'll need a locksmith to pick it open ...
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| Entry door handle won't turn | 12/16/2008 |
Q: James: Recently I experienced difficulty in turning the door handle on my entry door, so I can ...
A: After having the lock removed from the door, use a hammer and cold chisel to force the latch ...
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| frozen door lock | 12/16/2008 |
Q: What is the best way to remove a key that is stuck in a door lock without breaking it? It is ...
A: Your key may have a cut that's too vertical and is catching the pins preventing it from being ...
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| deadbolt won't disengage | 12/16/2008 |
Q: The deadbolt on my workshop door won't retract all the way and allow me to open the door. This ...
A: If you are able to get into the building you can remove the screws for the deadbolt and manually ...
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| Shaw Walker lock | 12/15/2008 |
Q: I have a Shaw Walker metal filing cabinet (4 drawer) that has a "push in" lock at the top right ...
A: You'll need a locksmith to open it for you and they should be able to provide you with a new lock ...
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| How to remove deadbolt lock from Front Door? | 12/15/2008 |
Q: I just bought a new SCHELGE key lock entry set and I need to remove the knob and bolt that is ...
A: You can't remove the bolt until the lock cylinder and thumbturn are removed. Can you attach a photo ...
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| How to remove deadbolt lock from Front Door? | 12/15/2008 |
Q: I just bought a new SCHELGE key lock entry set and I need to remove the knob and bolt that is ...
A: Sorry for the confusion. A double cylinder deadbolt requires a key from both sides of the door but ...
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| How to remove deadbolt lock from Front Door? | 12/15/2008 |
Q: I just bought a new SCHELGE key lock entry set and I need to remove the knob and bolt that is ...
A: Kwikset deadbolts have 3 possible installation methods and reversing those will remove it: 1. ...
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| old-style lock | 12/15/2008 |
Q: We bought an old house and many doors inside have door locks that are mounted on the surface of the ...
A: It sounds like either a surface mounted mortise lock or a night latch of some sort. I'm not sure ...
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| briefcase lock | 12/15/2008 |
Q: I was driving past one of these storage facilities when I noticed someones belongings had been put ...
A: There may be picks available for that type of lock but I've never used one, nor seen one. A ...
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| Replacing old Schlage handleset | 12/15/2008 |
Q: I would like to replace a front door Schlage (I think) handleset made in the 1980's. The deadbolt ...
A: There are many styles of handlesets available. Without seeing the one you have I can't picture it ...
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| key blank numbers | 12/11/2008 |
Q: I dabble with rekeying and making keys (my dad was a locksmith and I have all his equipment) I need ...
A: The KW1 is the most common 5 pin Kwikset key blank. The KW11 replaced the KW10 after the Titan ...
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| removing mortised lockset | 12/10/2008 |
Q: My old Welch brand mortised lockset needs to be removed. How do I get the inside knob off - and the ...
A: Most mortise locks have a removable plate on the door edge and underneath is the set screw for the ...
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| interior door locks | 12/9/2008 |
Q: How can you lock 2 bi fold closet doors which meets in the middle? I have an 11 year old autistic ...
A: I've not seen any locks for bi fold doors. The first thing that comes to mind is a padlock hasp and ...
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| LSDA lever door lock | 12/7/2008 |
Q: I want to exchange a locking with a non-locking LSDA handle. Looks like it should be simple, but ...
A: The side of the lock that's inside the locked area, depress the retainer pin and pull the lever off. ...
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| door knob problem | 12/6/2008 |
Q: I'm a first time homeowner, so this may be a stupid question. I'm having a problem with the door ...
A: After removing the mounting screws you can manually retract the latch, either by turning the part ...
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| schlage locks | 12/6/2008 |
Q: I have 3 exterior doors that have schlage locks that are all keyed the same...one key works in all ...
A: Take your existing key with you when you purchase the new locks and they should be able to key the ...
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| Door latch retraction | 12/5/2008 |
Q: I recently put new door closers on outside screen door. The problem is that the latch will not ...
A: Can you push the latch in with your hand while the door is open? If so, the closer is the issue not ...
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| Hon file cabinet stuck drawer | 12/4/2008 |
Q: The bottom file drawer in my five-drawer vertical HON filing cabinet will not open. When I try to ...
A: You may have something in the drawer that's keeping it from opening. With the one above removed, ...
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| rekeying weiser door locks | 12/3/2008 |
Q: I just bought a house and was given copies of the original key. Unfortunately, the key does is ...
A: 1: I always suggest rekeying a house when you have purchased it because you never know who has ...
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| Skeleton keys | 12/1/2008 |
Q: I live in an old house that all of the locks use skeleton keys and I am trying to find out how I can ...
A: Barrel keys are not widely used any longer so you'll have to call around to your local locksmiths to ...
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| Vending machine lock | 11/29/2008 |
Q: I have an older Pepsi vending machine, with a tubular Chicago 7 pin lock. It worked fine for years, ...
A: Try some WD-40 first. It may be screwed in tight so push on the door as you unlock it. If it's ...
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| Rekeying a deadbolt lock | 11/28/2008 |
Q: James, I am trying to replace a Callan deadbolt lock. I want to order a replacement on the ...
A: You first need to know the keyway of the deadbolt you are replacing. On the key should be some ...
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| remove old handset lock - Kiel | 11/28/2008 |
Q: I'm trying to remove an old Kiel handset lock (maybe frrom 1920's) from my front door. I've removed ...
A: Remove the 2 screws from the door edge plate and slide the assembly out. That is a mortise lock and ...
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| Rekeying and Repinning locks | 11/27/2008 |
Q: James, I work for a local door and hardware company and I am wanting to learn how to rekey and repin ...
A: It's a bad idea to remove the spring cover (the thin piece of metal at the top that you referred ...
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| File Cabinet Keys | 11/19/2008 |
Q: We are a non profit no kill Animal Sanctuary. Someone donated several very nice professional file ...
A: If those numbers are on the locks and not the cabinets, call a local locksmith and give them to ...
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| KW1 and IN3 blanks | 11/18/2008 |
Q: Can an Ilco "IN3" blank and a Kwikset "KW1" be used interchangeably? How will I know which is ...
A: There is a slight difference between the IN3 and KW1 but given the tolerances of Kwikset locks I'm ...
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| Problem getting interior handle off schlage lock | 11/16/2008 |
Q: When I installed a schlage deadbolt on my door I didn't properly line up the pinhole on the interior ...
A: Deadbolts don't have pin holes and I'm not sure why you'd have to remove the handle before removing ...
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| rental unit locks | 11/16/2008 |
Q: I have 20 rental units and am looking to have a master key for all the units. Currently use Kwikset ...
A: Kwikset is simple to rekey and master key. They aren't as secure as Schlage but unless there are ...
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| Changing bathroom door locks | 11/15/2008 |
Q: I am trying to change out my bathroom door lock system but an unable to get disassemble the original ...
A: Looks like the lock is almost out of the door anyway. The rose on that lock looks like it is ...
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| locksmithing business | 11/15/2008 |
Q: Is there any thing that affects business like the economy? Does it ever slow down or do you take it ...
A: In a way the economy affects this business but not as much as other types of businesses. Everyone ...
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| Spin Lockbox Combo Change | 11/14/2008 |
Q: I have an old retro spin lockbox and wanted to change the combination. It is an alphabetical box, ...
A: I'm not sure if this link will work: ...
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| broken door handle | 11/14/2008 |
Q: We have an internal door which is shut and will not open. The door handle turns but nothing happens. ...
A: You'll probably have to destroy the latch from within the hole in the face of the door - where you ...
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| Deadbolt Installation on Hollow Metal Door | 11/13/2008 |
Q: I have several commercial hollow metal doors on which I would like to install deadbolts. (They ...
A: Basically it's the same you just have to use caution when dealing with a hollow door of any kind so ...
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| Schlage keyed entry knobs | 11/13/2008 |
Q: I need to replace 2 13 year old Schlage Orbit keyed entry knobs. The one downstairs only works on ...
A: Schlage locks are sold with C or F keyways, not Falcon. The Schlage F series locks can have the ...
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| Deadbolt Installation on Hollow Metal Door | 11/13/2008 |
Q: I have several commercial hollow metal doors on which I would like to install deadbolts. (They ...
A: Tools Required: 1: Drill 2: 2-1/8" hole saw (or 1-1/2" if the deadbolt can use that) 3: 1" hole saw ...
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| Looking for 2-1/2" strike | 11/13/2008 |
Q: I am planning to replace all of my inside hollow core doors with 6 panel doors. I don't want to ...
A: Don-Jo makes a variety of strikes that should fit, with minor modification to the jamb. You can ...
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| time lock recommendation | 11/12/2008 |
Q: I just sent this question a few minutes ago. I should add that a bypass key would also be helpful - ...
A: T., Key bypass is not available on the 252 and I'm not sure would be available on any safe lock ...
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| time lock recommendation | 11/12/2008 |
Q: I am looking for a very simple time lock. Lock shops I have visited recommend very expensive locks ...
A: T., For safe applications the only one I know of is the Kaba Mas 252. You can't get time control ...
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| Locksmithing buisness | 11/11/2008 |
Q: Will a corr. course give me a good enough start to get picked up by a pro. locksmith and in your ...
A: A correspondence course will hurt any chance you have of becoming an apprentice. Talk to locksmiths ...
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| A lock to fit the key? | 11/10/2008 |
Q: I recently stumbled across a key which I remember was given to me as a present with a pretty little ...
A: Find a locksmith that has been in business a while and take them your key. They may be able to help ...
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| school staff bathroom | 11/10/2008 |
Q: ok, so I put something in the hole of this gold industrial bathroom lock and the handle came ...
A: There should be a hole in the handle or in the trim plate next to the door. You have to insert a ...
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| Schlage Lever Door Locks | 11/8/2008 |
Q: My mother in law has a Schlage Lever Key Lock on her Kitchen door. On the inside lever is a small ...
A: Schlage, along with many other manufacturers, has started using fail safe locks. This means the ...
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| kwikset keyway | 11/7/2008 |
Q: Could you explain to me the difference between KW1 & KW10 keyway? Is there a KW2, KW3, KW4.... or ...
A: Kwikset has a few different ones available. KW1 is the most common and is a 5 pin key. KW10 is a 6 ...
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| function of inside front door knob (lever) | 11/7/2008 |
Q: Just installed new Schlage mechanical front door entry. The kind with dead bolt (w/trim) above a ...
A: I'm looking at the page referencing the handing of the lever. There is a drawing of what they are ...
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| Need to remove a lock. | 11/7/2008 |
Q: I need to remove a commercial lock at our business. The lock is round on two steel doors. But the ...
A: I need more information. I'm not clear what you mean by it's 'round on two steel doors. But the ...
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| General Bolt Locks w/ Screw | 11/7/2008 |
Q: I replaced all the locks on a house with Kwikset smartkey bolts; and from what I understand they're ...
A: Some deadbolts have one screw through each side of the deadbolt for security. This prevents anyone ...
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| Schlage lever lock | 11/6/2008 |
Q: As you can see, I've got the inside handle off- how do I remove the rest of the assembly? I don't ...
A: That should simply slide out. If you look inside the large hole in the door you should see where ...
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| Remove unknown double cylinder deadbolt | 11/4/2008 |
Q: I'm tyring to replace locksets on two doors with a combo pack from Kwikset. House was built late ...
A: Some deadbolts have what look like holes in the inside cylinder housing. Inserting a key and ...
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| Titan Front Doorlock | 11/2/2008 |
Q: We have a front door lock that says titan on the top where the key goes in. If you're looking at ...
A: First I'd recommend checking out Kwikset's FAQ: http://www.kwikset.com/Support/default.aspx# They ...
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| Door Latch | 10/30/2008 |
Q: The past couple years my front door will blow open, especially when sub-zero and winds >30 mph - ...
A: The latches are all the same length except for some commercial locks but that depends on what you ...
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| removing cylinder on baldwin mortise lock | 10/29/2008 |
Q: My front entry lock has started misbehaving. Periodically the handle seems to jam on the inside and ...
A: Mortise locks have a set screw to hold the cylinder in. There is no other mechanical reason for you ...
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| Master key for 60 apartments complex | 10/28/2008 |
Q: I recently purchased a 60 unit apartment complex that have KWIK lock and deadbolts. I would like to ...
A: You'll need: 1: Pin kit; 2: Master key chart; 3: Cut Master keys; 4: Cut User keys; 5: Tweezers; 6: ...
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| replace a 2 key dexter lock on burglar bars | 10/28/2008 |
Q: My key does not always work on the inside gate lock. I would like to get a new 2 key lock for ...
A: I'd suggest an Arrow E60 series deadbolt. The double cylinder version has hidden screws. You'll ...
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| schlage e grip door set | 10/28/2008 |
Q: are there any exterior door e-grip locks that fit a door with one round and one oval bore holes? ...
A: I've not heard of 'e grip' locks. There are no locks that need an oval hole for installation, that ...
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| Baldwin Mortise Cylinder | 10/27/2008 |
Q: I recently installed two mortise locks. everything functions perfectly except for the exterior sides ...
A: Make sure the mortise cylinder is not into the lock too far. I usually thread it in until it stops ...
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| Un Master | 10/27/2008 |
Q: How do I take the master pin out of a Kwikset lock? Please help ASAP.. I need to keep the same key, ...
A: There is no way to know which one is the master pin unless you put your key into the plug along with ...
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| Un Master | 10/27/2008 |
Q: How do I take the master pin out of a Kwikset lock? Please help ASAP.. I need to keep the same key, ...
A: I guess I wasn't clear. Master pins can be in any or all of the chambers depending on the cuts of ...
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| Un Master | 10/27/2008 |
Q: How do I take the master pin out of a Kwikset lock? Please help ASAP.. I need to keep the same key, ...
A: You can't just remove the master pin. A master keyed lock works like this: there are 2 (or more) ...
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| 2 5/8 backset | 10/27/2008 |
Q: First, i am not a locksmith. Just attempting to do some repair work in building. commercial door ...
A: It's unlikely that it can be modified to work as you need. You can always remove it from the door ...
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| Lock options for 3" thick gate | 10/26/2008 |
Q: James. I would appreciate any suggestions you may have for lock set that will work on a 3" gate. ...
A: The 3" kit isn't listed on our site because we try not to have too many parts listed. The kits are ...
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| Cylinder problem with Kwikset #785 | 10/25/2008 |
Q: I am having a problem with a Kwikset #785 deadbolt. When I unlock the deadbolt and turn the key, the ...
A: There are two possible issues. 1. The E clip on the back of the lock is broken or worn out. Get it ...
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| calibrating an Ilco MK2 code cutter | 10/23/2008 |
Q: I have an Ilco Excta MK2 code cutter with the Kwikset die set. I need to cut keys to code for an ...
A: Depths: #1 = .328 #2 = .305 #3 = .282 #4 = .259 #5 = .236 #6 = .213 #7 = .190 Spaces: #1 = .247 #2 ...
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| Multi Apts w/ common entry door | 10/23/2008 |
Q: All Kwickset; 5 apts & common entry door. How to allow common lock to be able to be opened by any ...
A: You would have to key the common door to each of the 5 others and that is not recommended for ...
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| file cabinet lock | 10/23/2008 |
Q: My husband is wanting to make a file cabinet for one of our daughters. We currently have a file ...
A: I'm not aware of that type of setup is available unless you manufacture file cabinets. I suggest a ...
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| Lost Key | 10/21/2008 |
Q: James, I too have a Fulton lock that I have lost a key too. Fortunately I have one key left. Is ...
A: I'm not finding that number referencing anything that will help us find the key blank. I can't find ...
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| Schlage | 10/18/2008 |
Q: I installed a Schalge Plymouth Handleset on our front door. I am having problems while opening the ...
A: It seems as if it may be an alignment issue. Handlesets can be tricky to install so they work ...
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| Schlage | 10/18/2008 |
Q: I installed a Schalge Plymouth Handleset on our front door. I am having problems while opening the ...
A: I'm not sure you did anything wrong. I'd suggest removing the entire lock assembly including the ...
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| Steel Doors w/ no deadbolt hole | 10/17/2008 |
Q: I have a rental unit that is requesting extra safety measures be put on the front and back doors. ...
A: The best option is a deadbolt. A knob or lever will not provide any protection as they are easily ...
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| Master Lock Padlock grand masters? | 10/16/2008 |
Q: I have a few Master Lock #1 padlocks but no keys, will one of these open them or is it too good to ...
A: It's likely that the keys listed on that site are specific to the No. 1 padlocks that they sell. We ...
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| Fulton Keys | 10/16/2008 |
Q: James: I see on your sight that you have counseled others to get a replacement key for a Fulton Lock ...
A: I'm not familiar with Fulton locks so I'm not sure where you saw me help someone with them. You ...
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| house key - master? | 10/15/2008 |
Q: We changed our locks after finding a relative had been entering our home and causing problems. We ...
A: Just a correction, it's Kwikset. Secondly there are no master keys for locks unless the locks were ...
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| tamper proofing the door lock | 10/13/2008 |
Q: What size of screws do you need to replace the assembly screws to a kwikset door knob lock? I want ...
A: I believe they are 1/8" x 32 1-3/8"L. The best way to determine which ones to purchase is to take ...
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| Replacing 20+ year deadbolt | 10/13/2008 |
Q: I recently moved into a house that had a Dexter deadbolt (key outside and inside)on the back door. ...
A: You only need to drill the hole in the edge of the door deeper to get the longer mechanism to fit ...
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| Loose Schlage lock roses | 10/12/2008 |
Q: I have installed 3 Schlage A-series Storage locks in my condo building. The basic lock and knobs ...
A: You can bed the spring a bit but if you move it to much or too often it may break off. Bend it ...
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| Can I rekey a Defiant lock without the key? | 10/12/2008 |
Q: I do a lot of Kwikset rekeying and have a Kwikset rekey kit. The Defiant locks seem to be very ...
A: I'm not sure why you would want to rekey that. You'd be better off buying a Schlage and throwing ...
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| Improving security of double doors | 10/11/2008 |
Q: You resume looks impressive. Maybe you can help me out here. Virtually every exterior door in my ...
A: 1. The locking pins are designed for residential use and abuse. You'd need to change them to ...
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| baldwin key | 10/11/2008 |
Q: I have four locks on my house which take the same key. I have two keys that will open all the locks. ...
A: I'm surprised that a locksmith would make you key copies from those that do work and the copies ...
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| Locked armoire - missing key | 10/10/2008 |
Q: James, I am thinking of purchasing an old oak bureau/armoire in beautiful condition. There's only ...
A: Sometimes furniture locks can be opened with a National D8890 key. Contact locksmiths in your area ...
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| Ideal Security lock | 10/9/2008 |
Q: I have an Ideal door lock with a handle attached to the key hole.I believe its a dead bolt and its ...
A: Painting the lock may have caused the problem or it may not be installed properly. Those locks must ...
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| 3 drawer filing cabinet | 10/8/2008 |
Q: I have a 3 drawer filing cabinet with a single lock. I lost my key and tried to open it using a ...
A: Paper clips may work in the movies but they don't do well in real life. Insert a small drill bit ...
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| gate lock question | 10/8/2008 |
Q: We have an iron entrance gate in front of our house. We are getting ready to rent it and were told ...
A: Your realtor is correct. In most areas a double cylinder lock is against life-safety codes and you ...
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| Lock | 10/7/2008 |
Q: I have been having difficulty with unlocking a back door with my key. Today the door locked and I ...
A: You said you tried putting WD40 into the lock. Were you using the straw? Did you spray it into the ...
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| Loose | 10/6/2008 |
Q: My father (bless his soul) installed a Kwikset single cylinder handleset(Hawthorne Series 800)on my ...
A: I'm not clear on what part is loose. The handleset is held in place by 2 screws that go through the ...
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| Harloc door set | 10/4/2008 |
Q: I have the dubious honor of having Harloc nonlocking locksets in all the interior doors in my home. ...
A: Photos would help. I've not worked on Harloc enough to know what to tell you without seeing the ...
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| Emtek keyed lockset - frozen exterior knob | 10/4/2008 |
Q: The lockset has been removed and lubricated with graphite and WD40. The exterior knob did one or two ...
A: Remove the lock and take it to a locksmith. They can clean it and get it to work. You have mixed ...
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| lsda knob lockset | 10/4/2008 |
Q: How do you remove the inside knob on this lockset?
A: Insert a small probe into the small hole on the side of the interior knob and press as you pull the ...
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| antique mortise locks | 10/3/2008 |
Q: i have the old skeleton key mortise locks in a house. i need to provide secure locks or bolts on ...
A: Kwikset makes a modernization kit for that type of lock cut out. It's 2 plates, available in long ...
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| Rekeying a defiant lock | 10/2/2008 |
Q: I'm handling foreclosed homes in my area and have been doing the rekeying myself. I have had a ...
A: The problem is that you are using a junk lock that I wouldn't even wish upon my worst enemy. And ...
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| Schlage deadbolt | 10/2/2008 |
Q: I have read the answers about the covered screws by tacks and the hex nut locking the cyclinder but ...
A: There are only 3 methods for installing or removing deadbolts that are keyed on both sides of the ...
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| REPLACEMENT LOCK | 10/1/2008 |
Q: I HAVE A YORK 2 DRAWER FIREPROOF CABINET WITH A SARGENT & GREENLEAF LOCK. I NEED TO KNOW WHERE I CAN ...
A: You need to contact S&G, get the part number, then figure out where the best place to buy it is. ...
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| REPLACEMENT LOCK | 9/30/2008 |
Q: I HAVE A YORK 2 DRAWER FIREPROOF CABINET WITH A SARGENT & GREENLEAF LOCK. I NEED TO KNOW WHERE I CAN ...
A: First search the manufacturer's website for what you had: http://www.sargentandgreenleaf.com/ Once ...
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| removing a deadbolt lock from the door | 9/30/2008 |
Q: I need to replace a schlage deadbolt lock. I can't remove the old deadbolt lock from the door since ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
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| key in knob lock hard to get key in /out | 9/28/2008 |
Q: It has rained for 3 days and the past two days its been very hard to get the key into the keyhole as ...
A: Spray WD40 into the key hole and let it drain out a bit then insert your key and pull it out. Wipe ...
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| Debris in entry lock | 9/27/2008 |
Q: I feel I need to remove the key cylinder from an entry door lock to clear debris that prohibits me ...
A: That depends on the make and model of the lock. If you do remove it, it wouldn't be a good idea to ...
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| Sargent door locks | 9/27/2008 |
Q: I have several Sargent 6 closet and passage locks that are in need of repair. It seems the metal ...
A: Visit this link: http://www.sargentlock.com/file_broker.php?document_id=5023 Or check out Sargent's ...
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| replacing door locks | 9/27/2008 |
Q: I am in the process of changing door locks. My front door has a lock that you use a key with on the ...
A: I need more information. Do you have photos? If so, post them online somewhere and send me the ...
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| Sargent Entry Lock | 9/26/2008 |
Q: Greetings, A friend asked me if I could tell him how to get the inside handle off his Sargent entry ...
A: There should be a retainer pin in the knob. Depress it and pull the inside knob off. Pry the trim ...
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| Locksmith Schools | 9/25/2008 |
Q: I would like to know if you can recommend a good locksmith school that offers courses I can study ...
A: I took the Foley Belsaw course and found it informative for the purposes of knowing how locks work, ...
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| 2" Diameter Closet Doors | 9/25/2008 |
Q: Need to replace hardware on closet doors. They only have 2" diameter holes cut. (older house) Would ...
A: I haven't seen any that can fit into a 2" hole. Any that are, are probably not made very well and ...
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| Locks that change when new key is inserted | 9/25/2008 |
Q: My son-in-law was told by a contractor that, when he inserts a new key into each lock in his new ...
A: This is called construction keying. The locks are keyed using standard lock pins in addition to ...
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| Broken Atrium Lock Removal | 9/23/2008 |
Q: We just bought a house that has an Atrium Lock brand lock on the patio door. The lock is completely ...
A: Try lifting or pushing down on the door as you turn the key. Also try pushing or pulling on the ...
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| Lock won't allow me to shut door without slamming it! | 9/22/2008 |
Q: We've just moved into a new flat and although the lock opens fine with the key, when you want to ...
A: The bevel of the latch may be hitting the strike plate in the wrong place. Close the door until the ...
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| front door lock | 9/22/2008 |
Q: I had a new door and knob installed two weeks ago. It worked fine till yesterday. Now I can't lock ...
A: It sounds like a defective lock. Depending on the manufacturer and model it may be under warranty ...
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| Removing Door Lock | 9/18/2008 |
Q: I’m trying to remove a cylinder lock from my front door which is made out of aluminium, the door is ...
A: The set screw should be very small, about 1/8" diameter or so and have either a flat slot or an ...
|
| Sliding glass door lock but can not unlock | 9/15/2008 |
Q: I have a 'D'shaped handle with the thumb lock on my sliding door. It has locked in place and I can ...
A: Insert your screwdriver and use locking pliers to turn it the direction opposite of when it was ...
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| Garage door handle stuck | 9/14/2008 |
Q: My garage door handle is stuck at about 45 degrees. I can put the key in and turn the key 180 ...
A: You'll have to remove and replace the lock. You shouldn't be able to turn your key that far which ...
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| removing tital lever set lock | 9/13/2008 |
Q: I have a 15 year old front door Titan lever lock set that works but hangs loose on the door. Is ...
A: You need to tighten it up. Visit the Kwikset help site: ...
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| Weiser Lock Rekey Handleset | 9/11/2008 |
Q: I recently purchased a home and it has an old Weiser lock handleset on the front door. It is very ...
A: The mechanism of the deadbolt may not work unless you use the same brand and model. The finish is a ...
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| Weiser Lock Rekey Handleset | 9/9/2008 |
Q: I recently purchased a home and it has an old Weiser lock handleset on the front door. It is very ...
A: Remove the deadbolt and take it to a locksmith to have them rekey it. They don't need the whole ...
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| Rekeying a Schlage without the old key | 9/9/2008 |
Q: I have a Schlage entry lock set. Pretty sure it is a Plymouth, but it is a C key for sure. I have ...
A: You need a key or you need to pick it. The back of the cylinder on Schlage locks are designed to ...
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| Spring Covers | 9/7/2008 |
Q: I was attempting to re-key a Schlage deadbolt. As I was pushing in the plug follower a couple of the ...
A: Removing the spring cap is never a good idea unless you already have a replacement one. A locksmith ...
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| Old interior lock not coming off | 9/7/2008 |
Q: I've read all the questions people have had on how to get their knobs off and I can't seem to make ...
A: Once you have the screws out of one handle, turn it counter-clockwise to unscrew it from the ...
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| How do I remove a cabinet lock | 9/6/2008 |
Q: I have a Steelcase 4 drawer file cabinet with a Chicago Lock stamped S100. The new locksmith made ...
A: Most of those locks have a clip on the back, inside the cabinet. Remove the top drawer then reach ...
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| multi keys & padlock | 9/6/2008 |
Q: we as a neighborhood are looking to install a heavy duty (unknown yet, suggestions appreciated) ...
A: If you are looking for a high security padlock then Multlock may be the answer, although I don't ...
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| Residential Handleset | 9/6/2008 |
Q: I have a handleset but the backset is missing. How do I determine the manufacturer? There is no mfg ...
A: I'm not sure what you mean by the 'backset is missing'. The backset is the measurement from the ...
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| A Harloc lock in my front door | 9/6/2008 |
Q: This morning I could not unlock my door. It seemed as if the lock was jammed. I took apart the lock ...
A: You need a locksmith to help you reinstall that unless you can remove the lock again and reinstall ...
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| secretary lock | 9/5/2008 |
Q: Help please, I have an old secretary desk with a skelton key. The key is stuck inside and will not ...
A: You can try to remove it yourself but it may be best to get a locksmith to do it so you don't damage ...
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| Getting into the business? | 9/5/2008 |
Q: My name is David. I am a new father of two children. I have been in the mortgage industry for five ...
A: Congratulations on being sober for seven years. Stay that way for your children if not just for ...
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| Keying a Schlage Lock to a Baldwin Key | 9/3/2008 |
Q: If the balwin key has an "O3" or an 03, can a schlage lock be keyed the same? Thanks!
A: Most of the time a Baldwin and Schlage key are interchangeable so one can fit into the other. If ...
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| 2 problems with removing a lock | 8/27/2008 |
Q: Just moved into a new apartment and was trying to remove a lock so I can bring it to a locksmith ...
A: Sometimes the threads on those cylinders get stripped and will cause the first issue. You have to ...
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| Atrium Lock | 8/27/2008 |
Q: I am trying to replace the lock body, but realized I need to remove the 'lock' 1st before I can ...
A: So you have removed the set screw from the edge of the door? It won't slide out until the cam is ...
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| Removing a Schlage lever assembly | 8/27/2008 |
Q: Hullo! I am trying to remove a Schlage lever-style (no lock) door knob from a door. I've removed ...
A: If you look closely at the center part there is a nut called a King's Crown. Remove that and the ...
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| Schlage passage set removal | 8/27/2008 |
Q: I can see the hole at the base of the knob but can not seem to release handle. Does the handle have ...
A: There should be 2 screws on one side of the lock. Remove those and the lock will come off of the ...
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| storage shed | 8/26/2008 |
Q: I built a storage shed and the door is 2x4 frame 1 1/2" thick with 1/2" plywood on the back for ...
A: The only locks that can go to that thickness are mortise locks and I doubt you'll be able to use one ...
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| schlage door handle/lock | 8/24/2008 |
Q: I just bought a couple of nice used doors that have what I'm guessing are hotel door handle/locks. ...
A: If you can remove the inside lever, remove the trim piece that's behind it (the rose). Under that ...
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| schlage front door lock | 8/24/2008 |
Q: I have a schlage front door lock with a long handle on the outside. i just replaced the interior ...
A: Your screws are too tight or the latch mechanism is worn out. If loosening the screws doesn't help, ...
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| Outside Gate deadbolt | 8/23/2008 |
Q: Old iron gate deadbolt. No keys when purchased house. Want to remove and replace with new exterior ...
A: That lock requires a key to remove. On the photo you posted it shows 2 holes that are to the left ...
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| Key Broken in the Lock and door left in the lock position | 8/22/2008 |
Q: In my condo the patio door has a hinged door and is equipped with interlock lock # P84031-00. The ...
A: I'm not familiar with that brand but if it's what I think it is you can't use a different type of ...
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| padlocks | 8/22/2008 |
Q: I'm thrilled i found this site and thanks for taking the time to even read my question, let alone ...
A: The ones that are open can easily have the cylinder removed and replaced by a locksmith. The ones ...
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| Old hidden lock mechanisms | 8/21/2008 |
Q: I have been looking for designs/mechanisms for old/historical gate "locks." I say "locks" because I ...
A: The only thing that comes to mind is an article on our website that talks about old locks, and I do ...
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| Electric Lock | 8/21/2008 |
Q: I wanted to know if you knew where to buy or even how to build a switch in which you use a key like ...
A: http://compx.com/index.html I've looked over their instructions for that item but it doesn't show ...
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| Shaw Walker 3 drawer file cabinet | 8/20/2008 |
Q: We have a Shaw Walker file cabinet that a locksmith had drilled out before. It got locked again. ...
A: There should be a bar just inside the cabinet behind the hole that was left by the cylinder. If you ...
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| Electric Lock | 8/20/2008 |
Q: I wanted to know if you knew where to buy or even how to build a switch in which you use a key like ...
A: The CompX 4073 may work for you. It's a 7 pin tubular key switch lock. It can operate at 125VAC or ...
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| Key locked inside | 8/19/2008 |
Q: On my doors in my basement i have locks that lock once you turn the switch (kind of like a push ...
A: You need a locksmith to pick it open for you. A locksmith has the experience needed to pick a lock. ...
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| Postal Boxes | 8/19/2008 |
Q: We have two postal boxes with flimsy aluminum backs that hang on the rear of the boxes (50 boxes). ...
A: I'm sorry but I need more information. There are many post office box manufacturers and many, many ...
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| Coin-Op Laundry? | 8/19/2008 |
Q: One of your responses just helped me with a vintage door I'm working on, so thank you! I'm not sure ...
A: Tubular locks, which I think you have, are hard to service, even with the right tools and knowledge. ...
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| deadbolt issue | 8/17/2008 |
Q: Just installed a different deadbolt yesterday and had no problem locking it from the outside, but ...
A: The tailpiece has become disengaged from the back of the key cylinder. It's still connected to the ...
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| Titan front door handle | 8/16/2008 |
Q: I wish to replace my old Titan front door handle/dead bolt combination. Are Titan units still ...
A: Titan is no longer made. It was manufactured by Kwikset and they now call its replacement UltraMax. ...
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| Dexter Door Knob Lock | 8/15/2008 |
Q: We have some Dexter door knobs with a tiny hole on the outside and a twist lock on the inside. Our ...
A: Sometimes that type of lock will unlock with a 'push', other times it needs to be turned to unlock ...
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| Replacing Old Schlage Deadbolt | 8/15/2008 |
Q: I want to replace an old Schlage deadbolt which is probably 18 to 20 years old. I removed the old ...
A: As I previously stated, the minimum is 1-1/2" diameter for every deadbolt unless you can find one ...
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| old skeleton key lock with buttons on edge of door | 8/14/2008 |
Q: I've got an old house that was built in 1917. Our front door has gotten locked two times in the ...
A: On new style mortise locks (the lock you have is a mortise lock), the toggle buttons are to keep the ...
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| Replacing Old Schlage Deadbolt | 8/14/2008 |
Q: I want to replace an old Schlage deadbolt which is probably 18 to 20 years old. I removed the old ...
A: Actually the industry standards are 1-1/2" or 2-1/8". Most deadbolts can fit into a hole that's ...
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| old skeleton key lock with buttons on edge of door | 8/14/2008 |
Q: I've got an old house that was built in 1917. Our front door has gotten locked two times in the ...
A: You're going to have to kick it in or call a locksmith. I'd suggest replacing the lock immediately ...
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| Keys lost for locked mortice lock | 8/13/2008 |
Q: I have a door which has been locked using a chubb mortice lock. Unfortunately the keys have been ...
A: You'll have to get a locksmith to pick it open. A master key would only be available for it if one ...
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| disasemble of handle | 8/13/2008 |
Q: We just bought a new home, and the Realtor left his key pad locked around the handle of the front ...
A: You need the Realtor to remove the box. You could insert your key into the outside knob, turn it, ...
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| Automatic Locks | 8/13/2008 |
Q: I just have a quick question I have guests who come over a lot that have keys to my place ...
A: It sounds like you know what you need. I'd suggest a Schlage gatelatch as it has a 9/16" throw and ...
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| Schlage Lock --inside handle | 8/13/2008 |
Q: We successfully installed Schlage deadbolt and handle locks to the 7 exterior doors of our first ...
A: Unfortunately no. Schlage, along with other manufacturers, are now making their knobs and levers ...
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| Andersen - Frenchwood Hinged Door | 8/13/2008 |
Q: I have a - 3 Point Active Lock Mechanism on my Andersen - Frenchwood Hinged Door. The deadbolt ...
A: The safest option is to contact a locksmith and have them open it for you, or you could contact ...
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| sesamee lock reset | 8/12/2008 |
Q: I read how to reset the combination but its not working. I do not have the tool so I'm trying to ...
A: I've never changed one of those but it appears that the change tool has a flat tapered tip. A ...
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| Weiser Door Knob | 8/9/2008 |
Q: How do you remove the lock set from the knob without the key. ANSWER: Hello Thom, Depress the ...
A: Well I'm confused then because the 'lock set' as you described is the entire assembly. The cylinder ...
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| Padlock | 8/8/2008 |
Q: I am looking to purchase 6 rekeyable padlocks. Weiser Lock made a padlock years ago. It was a # 955 ...
A: There are many padlocks available that are rekeyable, it just depends on what type of key and ...
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| Wardrobe key missing | 8/8/2008 |
Q: During my move, the movers lost the key to my wardrobe. I have picked the lock to open it, but have ...
A: You can try contacting a locksmith shop in your area to see if they have a National Lock Company ...
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| how do i tighten a door lever with no visible screws? | 8/7/2008 |
Q: i looked at your other questions and the one from 3/08 matches mine. i have a commercial door lever ...
A: I don't keep track of my past answers and I can't search like you can. If the answer didn't help ...
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| Deadlatch stuck in door. | 8/7/2008 |
Q: We are trying to replace the doorknob on a bedroom door We managed to get the knobs out, but the ...
A: That type of latch is called a drive-in style. From the large hole in the face of the door insert a ...
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| disassembly of vintage door lock | 8/7/2008 |
Q: I need help! My husband is pounding away at this old door lock to get it off and I am sure it is ...
A: Remove the plate on the edge of the door. There should be some set screws in the knobs, remove ...
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| Front door dead bolt | 8/6/2008 |
Q: My front door dead bolt has been installed 20 years and is black from sun. Desire to install new ...
A: Where you see the plugs should be tacks. If they are below the surface they aren't tacks, it's ...
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| Dexter closet doorknob removal | 8/6/2008 |
Q: I am trying to replace some closet doorknob sets. They are Dexter and are probably at least 30 years ...
A: Most of those that I have dealt with have a retainer on the inside knob. Once depressed the knob ...
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| keylock 98at | 8/5/2008 |
Q: can I use this lock for my storefront door. I need a biometric lock for my storefront door. Please ...
A: You'll have to be more specific. I'm not familiar with that lock number. Who makes it? Do you ...
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| finding a replacement lock | 8/5/2008 |
Q: Hope you can help. I need to replace a lock on a cabinet because we don't have the key. However, ...
A: I've looked around as much as I can but can't find anything that is even close to that. Hon, ...
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| slant top desk locked once but won't unlock | 8/4/2008 |
Q: I refinished this old desk last year, and it never had a key to the lock, and it was never locked. ...
A: You can try a hairpin. Those locks are usually easy to bypass. I'd also try holding the key at ...
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| Shorter door throw needed | 8/4/2008 |
Q: We have several sets of exterior French doors that were custom made and the operating door stile is ...
A: A deadbolt with a 2" backset should work on those since most are designed for that. ...
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| Ideal Security type locks | 8/3/2008 |
Q: I have seen deadbolt locks that had a hinge type deadbolt on the inside of the jam. Does anyone ...
A: I think you are referring to a 'jimmy-proof' lock. Those are also known as rim deadbolts. Segal is ...
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| deadbolt lock | 7/28/2008 |
Q: our keys were stolen so we had an emergency locksmith come out to let us into our home, but he had ...
A: The inside thumbturn should have a piece hiding under the lip of the thumbturn piece. It may be a ...
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| door lock | 7/20/2008 |
Q: my front entry door lock has locked completely. We are unable to open it from the inside or outside ...
A: Remove the screws from the inside trim / knob and the lock should come apart. You'll then have to ...
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| Job box lock out | 7/18/2008 |
Q: I'v e managed to lock my job box and lose the key! Hurray! If your not familiar with job boxes they ...
A: I can't reveal lock bypass methods in a public forum. You need the locksmith to open it for you. ...
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| HON file cabinet won't lock | 7/18/2008 |
Q: I have a four drawer HON metal file cabinet that won't lock. It was fine a few months ago, but ...
A: Make sure the drawers are all the way in before trying to lock it. Sometimes if the drawers don't ...
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| broken knob lock | 7/18/2008 |
Q: My daughter pushed the knob lock button and closed the door to our guest room. I have tried to ...
A: Sometimes locks like that need a small flat head screwdriver to turn the inside piece. Other locks ...
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| safety deposit box key | 7/18/2008 |
Q: we have a key that has been identified as a safety deposit box key. the owner is deceased. how do ...
A: Unfortunately I don't think it's going to be easy since there are usually no identifying marks on ...
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| inspection | 7/18/2008 |
Q: New to the inspection of houses. My promblem come in when i go to a house to change lock and the ...
A: I can't reveal lock bypass methods over a public forum. Contact a locksmith in your area for that ...
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| stuck dead bolt lock | 7/17/2008 |
Q: I have an outside door - the dead bolt lock will not withdraw no matter which way you turn it. The ...
A: Try lifting the door as you turn the key. You may have to push or pull as you lift. The best ...
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| replacing a knob | 7/13/2008 |
Q: I rent an old house and need to replace a doorknob. The hole for the bolt is too small to fit a ...
A: If your lease specifies that you are responsible if a break-in occurs, hire a locksmith to enlarge ...
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| SFIC cores: How secure are they? | 7/11/2008 |
Q: I read on Matt Blaze's website that "Unauthorized removal of an SFIC core can represent a more ...
A: Having one of the keys to the lock will tell you what the other key or keys are. Decoding any lock ...
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| SFIC cores: How secure are they? | 7/11/2008 |
Q: I read on Matt Blaze's website that "Unauthorized removal of an SFIC core can represent a more ...
A: Since IC cores have multiple shear lines that are created to allow a control key to insert or remove ...
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| My doorknob lock is stuck | 7/11/2008 |
Q: I have an ALBA lock on my door, the type of lock you turn the doorknob to unlock (and you lock with ...
A: It's hard to see from the photos but it looks like a privacy lock. Privacy locks are generally used ...
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| deadbolt | 7/10/2008 |
Q: Is there a way to add a dead bolt to the inside only of an exterior door for added security? We ...
A: Schlage makes a door bolt which is a one-sided deadbolt lock. Inside thumbturn, no outside trim. ...
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| Mount a strike plate for a deadbolt in a stell door | 7/9/2008 |
Q: I just had a non-locksmith replace the deadbolt on my steel door that has a foam core. As with the ...
A: The strike plate goes on the door jamb, not the door so unless your frame is metal you can mortise ...
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| Pocket door lock in Victorian house | 7/8/2008 |
Q: there's a gorgeous ornate lock on the pocket doors of our Victorian but no key. I was wondering if ...
A: You'll need a locksmith in your area that is familiar with old style locks. Not everyone can make ...
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| schlage lockset | 7/7/2008 |
Q: I have four lever-style door locks but no keys! While they are not interchangeable cores, one of ...
A: If what you have is a commercial lever lock you'll need a key or someone to pick the cylinder to ...
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| Norwalk Lock Co. Mortise Lockset | 7/7/2008 |
Q: This is the original set installed in 1927 and after refinishing the exterior hardware, I screwed ...
A: If you have the other set screw you can carefully remove it and find a replacement for the one that ...
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| backset choice | 7/7/2008 |
Q: I bought a deadbolt to install on an 1930's era front door that never had one. I see that it has an ...
A: You would use the same backset that any existing hardware has on the same door, if possible. ...
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| mortise lock replacement cylinder? | 7/6/2008 |
Q: i just moved into a new (old) home and am upgrading the locks. i put kwikset smartkey locks into ...
A: It's possible that the videos are faked (you listed the same link twice but I'm aware of them ...
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| Loose deadbolt trim | 7/6/2008 |
Q: I have a one-way Kwikset deadbolt that works fine. However, over the last 4 years the trim on both ...
A: Most trims on deadbolts is designed to spin freely. This prevents someone from grabbing it with a ...
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| mortise lock replacement cylinder? | 7/6/2008 |
Q: i just moved into a new (old) home and am upgrading the locks. i put kwikset smartkey locks into ...
A: Medeco M3 would probably be the best to prevent bumping and picking. Only certified locksmiths can ...
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| Unican pushbutton Model 2015-26d-41 | 7/5/2008 |
Q: I have a customer with this lock and they have lost the control key. Bought a key off e-bay that ...
A: Most of the Simplex (Unican) locks use the same key to access the combination changing area and that ...
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| Security screen door | 7/5/2008 |
Q: I am attempting to remove an ugly security screen door. The tool I bought at Home Depot to fit over ...
A: I'm not sure what type of security bolts you have. If you have one-way screws, I'd recommend a ...
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| Schlage L9000 series lock | 7/5/2008 |
Q: I cannot uninstall Schlage L9473 lock. I can take out the key cylinder, but I cannot take out the ...
A: The inside knob requires a spanner wrench. Turn counter-clockwise to remove then remove the trim ...
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| Yale Doorknob | 7/4/2008 |
Q: I recently moved into a home and in one room I have two doors with yale doorknobs, one has a lock ...
A: If you can remove the inside knob you can get to the mounting screws. They are under the trim ...
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| Yale door lock | 7/4/2008 |
Q: I have a Yale door handle lock combination and I estimated it is more tha 50 years old. On the ...
A: That sounds like a mortise lock. 1. Remove the screws from the plate on the edge of the door; 2. ...
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| mortise lock replacement cylinder? | 7/4/2008 |
Q: i just moved into a new (old) home and am upgrading the locks. i put kwikset smartkey locks into ...
A: The words "Kwikset" and "High Security" are not words that are normally used in the same sentence. ...
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| handle shank or latch reverse | 7/3/2008 |
Q: I have a Kwikset entry set (800SN LIP 11P RCAL RCS BBPKG) which opens inward - hinges on the right. ...
A: I contacted Kwikset directly because the part number you gave wasn't enough for me to find what I ...
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| handle shank or latch reverse | 7/3/2008 |
Q: I have a Kwikset entry set (800SN LIP 11P RCAL RCS BBPKG) which opens inward - hinges on the right. ...
A: First of all the latch can go in either way without changing anything on it. Secondly I need more ...
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| Older Dexter Handset | 7/3/2008 |
Q: I hope that you or someone reading this might be able to help me with my problem. I am trying to ...
A: Removing the latch will require you to remove the 2 screws around it first then remove the knob ...
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| mortisse or lori deadbolt locks | 7/2/2008 |
Q: I saw where you answered questions about this before. My sister's home was broken into and they ...
A: If you can't open the door you can't remove the cylinders. You have to remove the plate on the edge ...
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| schlage L series lock | 7/1/2008 |
Q: I need to rekey Schlage L series modle: 9-40-JLM 01N 630 lock. But I cannot take out the cyclnder. ...
A: If the screw fell inside the lock you need to remove it or it will cause the lock to malfunction. ...
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| Schlage - Reusing Single Cylinder Deadbolt Lock | 7/1/2008 |
Q: Is it possible to re-use a Schlage single cylinder residential deadbolt lock on another exterior ...
A: Deadbolts are not handed, meaning that can be installed on either left or right hand applications. ...
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| deadbolt problems | 7/1/2008 |
Q: i lost the key for this bolted door. i don't care if i ruin the lock, I'll just replace it or leave ...
A: I cannot divulge lock bypass information to the general public and this is a public forum. If I ...
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| 2 inch setback | 6/30/2008 |
Q: I have a 25 year old atrium door with a 2 inch setback. I can't find a replacement knob (preferably ...
A: You will have a difficult time finding a 2" backset knob or lever but a deadbolt will be easier. ...
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| key wont turn | 6/30/2008 |
Q: My friend left on vacation and left me to feed and groom his cat while hes gone,i locked the doors ...
A: Call a locksmith to get you in and get your friend to reimburse you. They bottom lock may use a ...
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| PVC BACK DOOR LOCK | 6/29/2008 |
Q: KEY THE DOOR IS OPEN AND I HAVE UNDONE THE SCREW AT THE LOCK BUT THE LOCK IS NOT COMMING OUT SEEMS ...
A: You have to turn the thumbturn to get the cam to align with the slot so you can pull the cylinder ...
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| Child Safety Help!!! | 6/27/2008 |
Q: Here's a little brainteaser for you. I have a 4 year old Downs Syndrome boy that is the only child ...
A: I had to consult with a co-worker on this because of the complicated situation but I think we have ...
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| Larson Storm Door Handle Hardware | 6/26/2008 |
Q: I'm about to install a Larson storm door and it appears that the storm door handle hardware is ...
A: There's not really any other options available. You could relocate the hardware on the main door ...
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| schlage L series lock | 6/24/2008 |
Q: I need to rekey Schlage L series modle: 9-40-JLM 01N 630 lock. But I cannot take out the cyclnder. ...
A: Shen, The Schlage L series lock is a mortise lock. The only way to access mortise lock cylinders ...
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| Schlage deadbolt double keyed | 6/24/2008 |
Q: I have a Schlage deadbolt lock on my back door that has key on both sides. I use the key from the ...
A: The two screws that go through the inside cylinder into the outside cylinder that hold the lock onto ...
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| Andersen Sliding Door | 6/23/2008 |
Q: Currently the door can only be locked from the inside. Is it possible to retro-fit so that it can be ...
A: You would need to get a locksmith to look at the current lock while it's on the door to determine if ...
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| Schlage deadbolt double keyed | 6/22/2008 |
Q: I have a Schlage deadbolt lock on my back door that has key on both sides. I use the key from the ...
A: Remove the screws that mount the lock to the door. On the back of the one side that has the issue ...
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| Stuck deadbolt | 6/21/2008 |
Q: I have a kwikset (1 side keyed) deadbolt in a steel security door that is stuck. The door itself is ...
A: The issue is with the bolt mechanism that's currently in the door. It may be completely worn out or ...
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| stuck deadbolt | 6/21/2008 |
Q: I have a swinging deck door (I think its an atrium or french door?) with a stuck dead bolt. I dont ...
A: You'll want a locksmith to inspect the lock before any attempt is made to repair or remove it. ...
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| removing deadbolt | 6/19/2008 |
Q: Help! I am trying to remove a kwickset deadbolt (keyed on both sides). I have removed the screws, ...
A: The position of the bolt will not affect the removal. Is there paint on the door? Sometimes the ...
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| Kwikset Deadbolt Key problem | 6/19/2008 |
Q: I have a double cylinder Kwikset thta has a problem: the key turns the bolt easily, but it is very ...
A: Make sure the keys don't have a backward ridge on the cuts. Run your finger across the cuts from ...
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| schlage L series lock | 6/18/2008 |
Q: I need to rekey Schlage L series modle: 9-40-JLM 01N 630 lock. But I cannot take out the cyclnder. ...
A: Remove the plate on the edge of the door where the latch is. You will then see 2 screws, one on the ...
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| Lost Key | 6/18/2008 |
Q: I have a storage unit and one of the pad locks is a discuss security lock. I can't find my key for ...
A: Open your local yellow pages and look under Locks & Locksmiths. Pick a locksmith shop and call them ...
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| Locksets on Andersen Patio Doors | 6/17/2008 |
Q: I have several Andersen Patio doors with the locksets that were supplied by Andersen. I would like ...
A: Generally Anderson uses Schlage keyways so any Schlage lock will work. The best way to tell is to ...
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| Deadlock stuck-door wont unlock | 6/16/2008 |
Q: My back door lock has been stiff for a number of years. usually the nack to get it open is to lift ...
A: Remove the lock by removing the mounting screws from the inside then manually retract the latch, ...
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| upside down keyways | 6/15/2008 |
Q: Just went on my first call and it didn't go too well.The keyway was upside down and I couldn't pick ...
A: Those can be harder to pick since the chambers will collect debris easier but the best thing for you ...
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| any other way to lock a door | 6/14/2008 |
Q: I have a hollow door with a locking knob that cannot be removed and is easy to pick. What other way ...
A: There are locks available for the same cut outs that are pick resistant. You can find those at most ...
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| good quality locks for residential property | 6/13/2008 |
Q: Good evening; First off, let me say thank you for your time and expertise in offering advice here- I ...
A: I always suggest a deadbolt on every exterior door including any door leading to an attached garage. ...
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| Filing cabinet | 6/12/2008 |
Q: I have a three drawer newish filing cabinet with a tumbler type lock which springs a small metal rod ...
A: It sounds like the cylinder is not connected to the rod. You'll have to reconnect it. If it's ...
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| mortise lock - latch bolt stuck | 6/10/2008 |
Q: We changed the deadbolt cylinder ourselves and made new keys, but we must have done something wrong ...
A: The buttons on the side are for locking and unlocking the latch but it should only affect the ...
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| Training | 6/10/2008 |
Q: James - I have long had an interest in training to become a locksmith but can't seem to find much ...
A: Correspondence courses can help you learn the basics of how locks work, how to rekey, pick and ...
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| Keyed garage and patio locks | 6/9/2008 |
Q: I have Weslock keyed locks on my garage and patio doors that are having similar problems. I have no ...
A: I never recommend Weslock to anyone because they aren't made very well. You may be able to find ...
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| Get deadbolt for old key? | 6/9/2008 |
Q: I had a friend watch my apartment while on vacation and she lost the key to the deadbolt. Instead ...
A: If your apartment uses a master key system you won't be able to rekey any deadbolt to work as it was ...
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| Wooden box | 6/9/2008 |
Q: I have a wooden box about 8 inches square, hinge top, 4 inched deep incliding top. Inside there is ...
A: I don't either. I have forwarded your question to a fellow locksmith that may know more. It may ...
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| Hi James@ | 6/7/2008 |
Q: Regarding a scooter: we found a scooter that is picking up dust, where I work as concierge. Is there ...
A: A locksmith that deals with automotive and/or motorcycles should be able to make a key for it by ...
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| Arrow door knob key lock | 6/7/2008 |
Q: The door knob will not unlock and the bolt will not move. The door is open. I pushed on a flat steel ...
A: There are many types of Arrow locks and a few ways to install or remove them. If you can remove the ...
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| Broken Kwikset deadbolt lock | 6/6/2008 |
Q: We have a Kwikset deadbolt lock that must have a key to open from both inside and outside. For some ...
A: Your door and frame may be out of alignment and causing the bolt to be bound up in the strike plate. ...
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| Locked bathroom door | 6/5/2008 |
Q: Help! Our daughters closed their bathroom door and the knob was locked. Now we can't get the knob ...
A: You shouldn't need to remove the knob. A privacy lock needs a nail or screwdriver to open if you ...
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| anderson atrium door | 6/5/2008 |
Q: the lock on the atrium is stuck in the locked position and I cannot get it open. This is the lock ...
A: Try pushing the latch bolt in manually with a thin knife or other stiff object. You can remove the ...
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| Schlage B362 Double Cylinder Deadbolt | 5/30/2008 |
Q: James, I installed B362 deadbolts on three doors in a new garage. During construction (rushing for ...
A: I'm surprised to hear that type of problem from Schlage locks. It sounds like the bolt isn't ...
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| drilling a disc padlock | 5/30/2008 |
Q: I recently took over running a storage complex and I have to auction off 4 units but they all have ...
A: Chateau locks are not generic. I sold them for years and they work much better than other brands ...
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| cant unlock the knob off the new kwickset | 5/30/2008 |
Q: I used to be able to take the pushpin tool and push in on the little actuator button next to the ...
A: Pry up the inside rose then slide the metal piece that looks like an arrow toward the opening in the ...
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| Anderson Storm Door Lock | 5/30/2008 |
Q: I have the same problem that is described here - but i didn't drill out the key. Is that the only ...
A: I suggest contacting Anderson directly for assistance. A locksmith is really the best option for ...
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| Anderson kitchen door--french door handle | 5/29/2008 |
Q: I have an Anderson french style door (single style, swings in) in my kitchen that leads to the ...
A: That type of lock is a standard for Anderson doors and there are no retrofit knobs that I'm aware ...
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| part-time | 5/28/2008 |
Q: Can I make a good living starting out part time ? We have a locksmith in town ,but I hear alot of ...
A: I started out part time with my business for the same reason. It takes time to build any business ...
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| Replacing 23 yr old Dexter Handleset | 5/28/2008 |
Q: I am replacing a 25 year old Dexter handle set on my front door with a Schlage handleset. The only ...
A: I hope you referred to the bottom hole as the one for the bottom of the handleset that uses a small ...
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| Marks lock on Steel security door | 5/28/2008 |
Q: I am trying to replace the lock on a security door. I have remove all the possible screws for the ...
A: On most security doors there's a plate on the edge of the door. Remove the plate. Under the plate ...
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| parts for National door lock | 5/28/2008 |
Q: We have 120 apartments with "National, Ozone Park" locksets. Most are 45 years old and the springs ...
A: You will have little luck in finding anyone with parts to old locks. The best option is to find a ...
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| Older mortise entry sets | 5/28/2008 |
Q: We have two separate doors with the same mortise/locking thumbpiece/deadbolt entry sets. The locks ...
A: I'd suggest getting a locksmith to visit your home to see if there are any parts available for the ...
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| locked door wont stay shut | 5/28/2008 |
Q: We have an exterior door the knob it selfs lock and when you turn the handle it appears to be locked ...
A: The deadlatch, the part that sticks out from the edge of the door, is not engaging the strike plate ...
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| Replacing 23 yr old Dexter Handleset | 5/28/2008 |
Q: I am replacing a 25 year old Dexter handle set on my front door with a Schlage handleset. The only ...
A: Every brand and model is different with some exceptions. Kwikset handlesets have similar hole ...
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| Re-keying A Master Lock Night Latch | 5/27/2008 |
Q: I bought two master lock night latches and wanted to key them alike. When I took them apart they ...
A: I'd have to see what you have to know what your options are exactly. Take them to a locksmith and ...
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| dead bolt replacement -- no interior screws | 5/25/2008 |
Q: I need to replace a double cylinder deadbolt (weiser) but there aren't screws on the inside, only a ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
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| 30 year old Ruswin Lock | 5/25/2008 |
Q: Our church has Ruswin locks and an outside door seems to have broken a spring that helps snap the ...
A: It's unlikely you'll find a part for that. The first place to check is with any locksmith in your ...
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| Can't Remove Lock no screws visible. | 5/24/2008 |
Q: I am trying to change the locks on my how and one of the locks has no visible screws. I realise they ...
A: That looks like a commercial knob. Remove the inside knob by depressing the retainer in that small ...
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| Schlage lever with someting stuck in the key cylinder | 5/24/2008 |
Q: We have a 2-year old who was trying to "pick" the lock with something like a stick or a pencil. ...
A: Take a small drill bit in your hand and thread it into the key hole at one edge then pull it ...
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| cupboard jammed shut | 5/24/2008 |
Q: i have a small cupboard, the ironing board inside appears to have gotten behind the handle and so it ...
A: If removing the hinge pins doesn't work I'm not sure what else to tell you. You didn't say what ...
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| Mailbox key | 5/23/2008 |
Q: I want to know if there is a way to make a mailbox key not work. Being involved in a bad ...
A: You can file one or two of the cuts on it so they are too deep to operate the lock. Just be careful ...
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| Harloc Doorknobs | 5/23/2008 |
Q: We recently purchased an older home and have found Harloc doorknobs on most doors. I recently went ...
A: Standard locks will have a 2-1/8" diameter hole in the door that is 2-3/8" back from the edge of the ...
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| paper clip | 5/22/2008 |
Q: Me and a few mates from uni managed to get a little piece of metal(about a 2mm paper clip size) ...
A: You'll need a small probe like a dental pick or a tiny drill bit without the drill. It will take ...
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| Fulton Marine Lock replacement key | 5/21/2008 |
Q: The other I dropped in the water and I had misplaced this one but did find it eventually. The key ...
A: They can't be duplicated by just anyone. A locksmith will have the proper machine and blanks to be ...
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| antique desk lock | 5/19/2008 |
Q: I inherited an antique desk and recently had it refurbished and had a key made for the lock. The ...
A: Contact a locksmith shop in your area. If it's a furniture key it should be easy to get more keys. ...
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| Schlage handleset from 1984-5 | 5/18/2008 |
Q: I have a Schlage handleset on double entry doors where the working interior knob fell off ...
A: You need to take the whole lock to a locksmith and have them take some measurements and compare them ...
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| kwikset deadbolt | 5/18/2008 |
Q: Picked up a matching deadbolt and entry way set at Lowes. Had no prob installing the entry way set, ...
A: Double cylinder deadbolts have specific types of tailpieces on them. Those are the parts that go ...
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| Titan | 5/16/2008 |
Q: I have a Titan lock that my key gets stuck in all the time. I bought a new door handle and lock to ...
A: If you have a lever or knob, there should be a small hole in the side of it. Push a small tool into ...
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| Master Lever knob comes off | 5/16/2008 |
Q: My husband and I have 2 three year old little girls. One evening the girls locked themselves in the ...
A: Generally those locks have a pin that hold the levers on and sliding the lever back on far enough ...
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| Schlage Exterior Door Lock | 5/12/2008 |
Q: Recently bought this lockset When the inside knob thumb turn is the lock position, the outside knob ...
A: Almost all Schlage locks have this safety feature as a standard function. This allows easy egress ...
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| Deadbolt does not lock/unlock from inside | 5/12/2008 |
Q: We have a Schlage deadbolt on our front door that has a keyhole on the inside and the outside. ...
A: You'll need to remove the lock from the door and check the tailpiece on the inside cylinder as it ...
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| removing broken lock | 5/11/2008 |
Q: The lock on the door to my garage (from house) is having problems. When we closed the door this ...
A: If you are able to remove the knob assembly you can manually retract the latch with a screwdriver. ...
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| skeleton key lock | 5/8/2008 |
Q: Front door of house locks with an antique skeleton key lock. It has been stuck in the lock ...
A: The best option to prevent damage to the key or lock is to contact a locksmith that has dealt with ...
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| Cylinder replacement | 5/6/2008 |
Q: I have a problem similar to the following: Q.I have a security storm door with a double key cylinder ...
A: I'm sorry to say that you need a key to remove those cylinders unless you have a single cylinder ...
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| How to open up a double-cylinder Ideal Superlock II | 5/6/2008 |
Q: Many years ago, I installed an Ideal Superlock II with double cylinders on the side door of my ...
A: You have the right idea but it sounds like it's the other hole that needs to be used. When you turn ...
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| Kwikset Delta Lever | 5/5/2008 |
Q: Can you tell me how to remove the delta lever for rekeying? This lock is different than the lever ...
A: Make sure that it's unlocked first then try depressing the retainer and pull the lever off. You ...
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| Remington Rand Filing Cabinet | 5/5/2008 |
Q: Do you know anyone who could work on an Old Remington Rand Filing cabinet, it was from Oak Ridge ...
A: You'll need to try a few locksmiths in your area, specifically any that have been around a while. ...
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| Bedroom Door Locked | 5/5/2008 |
Q: My bedroom door locked me out. I tried a nail or pin in the hole. Then decided to try to remove ...
A: If you were able to remove the knob from the outside you should be able to move the latch manually ...
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| masterkeying cylinders | 5/5/2008 |
Q: few question to ask here, 1)Do i need to cut new sets of key whenever i need to do masterkey or i ...
A: I'm not sure what you mean. Master key system work like this: Master key fits all locks. Change ...
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| How to open up a double-cylinder Ideal Superlock II | 5/5/2008 |
Q: Many years ago, I installed an Ideal Superlock II with double cylinders on the side door of my ...
A: If it's the same one I'm thinking of you have to insert a key in the inside cylinder and turn it ...
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| Removing cylinder from Schlage lever handle lock | 5/3/2008 |
Q: I needed to rekey the four Schlage lever handle locks at the school where my wife teaches. Three ...
A: There are some models of Schlage locks that are removed a slightly different way but most are always ...
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| Repairing safe doors | 5/1/2008 |
Q: Terry, My brother was helping me move a 500 lb antique safe out of an upstairs apartment. The safe ...
A: If the door opened because of a fall I wouldn't use it to secure any valuables but the safe may be ...
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| masterkeying cylinders | 5/1/2008 |
Q: few question to ask here, 1)Do i need to cut new sets of key whenever i need to do masterkey or i ...
A: When creating a master key system you first need to create a master key chart. The chart shows what ...
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| Replacing locks on a wooden file cabinet | 4/30/2008 |
Q: I recently purchased a two-drawer wood product filing cabinet second hand. Each of the two drawers ...
A: If you were helpless you wouldn't have found this site. First determine the type of locks on the ...
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| masterkeying cylinders | 4/30/2008 |
Q: few question to ask here, 1)Do i need to cut new sets of key whenever i need to do masterkey or i ...
A: You can use the keys that come with new locks but I advise against it because you never know what ...
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| Lubricating Doorknob Locks | 4/29/2008 |
Q: What is the best product to use to lubricate a keyed doorknob? It has become very hard to insert ...
A: If lubricating the lock doesn't work then rekeying may be necessary if not replacement. I use REM ...
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| Installing exter door lock | 4/29/2008 |
Q: I have removed an exterior door lock the band4fg7n is Titan. I am trying to reinstall it. I no ...
A: Go to this site: http://www.kwikset.com/Support/default.aspx# Select Installation from the second ...
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| Schlage levers/knobs | 4/27/2008 |
Q: I have bought two fine looking Schlage lock and handle sets for two of my exterior doors. Prior to ...
A: Not to the best of my knowledge. Some of those Schlage handlesets are available in a knob interior ...
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| Deadlock won't unlock | 4/27/2008 |
Q: How can I unlock a Lockwood deadlock on a door that is locked and won't move, and the key has now ...
A: I'm not quite clear on why there's no inside access. Generally the mounting screws are on the ...
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| Baldwin lock cylinder removal | 4/26/2008 |
Q: James, I've have a Baldwin outside lockset that I want to remove to get refinished. I've ...
A: Baldwin locks are installed in different ways so it's hard to know which method to use unless I can ...
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| Harloc deadbolt removal | 4/25/2008 |
Q: I have a Harloc deadbolt in the basement door of my house (4 yr resident) which is keyed on both ...
A: If you can't see the mounting screws on the inside cylinder housing you will need to drill it unless ...
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| Broken Key in Lock | 4/24/2008 |
Q: This just happened to me. I'd like to remove the cylinder as you suggest because I was unable to ...
A: That depends on the screws. There are many types of screws that aren't commonly open with a ...
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| Kwikset Ezset Cylinder in Knob | 4/24/2008 |
Q: How do you remove the cylinder from the knob of a Kwikset ezset lock?
A: Kwikset and Ezset are two different brands. Both should be serviced the same way. To remove the ...
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| entrance door lock | 4/23/2008 |
Q: I live in a 4 story "condo" in Medjugorje, Bosnia. I am on the home owner committee. We have 3 ...
A: You need to adjust your door closer. It's not pulling the door shut far enough which is causing the ...
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| Stuck sliding patio door | 4/22/2008 |
Q: my sliding patio is stuck shut. It has a lever which when is down locks the door and when is turned ...
A: Try turning the lock with a screwdriver after the parts have been removed from the inside of the ...
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| Dexter Lock | 4/22/2008 |
Q: I have a Dexter Handle set circa 1993 in my front door. I need to replace it. Schlage bought ...
A: The only problem you will have is the measurement from the cross bore to the lower screw on the ...
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| Weiser Lock | 4/7/2008 |
Q: I'm renting and stuck with a Weiser thumb-tab door lock that has fallen apart. The inside round ...
A: I'd suggest replacing the lock and making the landlord pay for it. They rented you a place with a ...
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| How do I change this lock??? | 4/6/2008 |
Q: I have been asked to change a deadbolt lock in an aluminum framed glass door but am unsure how to ...
A: The two tiny screws you see are set screws for the mortise cylinders on each side of the door. If ...
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| Emtek entry lock | 4/6/2008 |
Q: I have a key stuck in a Emtek entry lock. I have removed the lock from the door, what now? Can you ...
A: The best option is to take the lock, the part with the key stuck, to a locksmith. They can remove ...
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| Front door handset | 4/5/2008 |
Q: I have a Baldwin brass front door handle (15 yrs old)that I think needs to be replaced. I had a ...
A: I'd suggest a Kwikset UltraMax series lock. They aren't very expensive but look great and will ...
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| Mortise lock and cylinder and screw apart | 4/5/2008 |
Q: My front door handle (inside) came off the door and I think that the cylinder and the screw ...
A: Screw the cylinder back into the lock body until it stops then back it out about 1-1/2 turns making ...
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| new door knob-locked out of house | 4/4/2008 |
Q: I recently purchased five keyed door knobs and deadbolts for exterior doors on house. Unlike the ...
A: Actually the first option should be to install passage knobs or levers on the exterior doors. ...
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| lock picking | 4/1/2008 |
Q: it seems that no matter how long and hard i practice to pick a lock i am just not able to get them ...
A: Practice practice practice. When you encounter a lock you can't pick after several minutes, put ...
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| Deadbolt Options/Security Plan | 4/1/2008 |
Q: We are looking to improve the security of our house and have considered buying new deadbolts. ...
A: First off, Schlage is not a cheap lock no matter where you buy it. Even the least expensive Schlage ...
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| Schlage interior door hdwe removal | 3/29/2008 |
Q: I've an interior door knob that's probably 40-50 years old, which I'd like to remove. Opening the ...
A: You have to use a small flat screwdriver so when you depress the retainer (the metal piece) it goes ...
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| Old filing cabinet | 3/28/2008 |
Q: We have an old HON filing cabinet at our office that no one has a key to anymore. The cabinet is not ...
A: Open and remove the top drawer. Reach in behind the lock (look if you can) and you'll see a clip ...
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| door locks | 3/28/2008 |
Q: I recently bought some qwikset lever key entry locks at lowes. I went back and bought the same type ...
A: Do the keys for the new lock work in the other ones? They may slide in but do they turn? What ...
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| rekeying locks | 3/26/2008 |
Q: i am trying to rekey 3 schalge door locks to a master key and it's own key for each lock. is there a ...
A: I'm not sure if anyone has written instructions on how to do that. It's not complicated but it can ...
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| Which Hon lock | 3/26/2008 |
Q: I have 6 Hon 2-drawer vertical file cabinets without locks. The cabinets do have an oval punch-out ...
A: Most file cabinet lock shapes are the same and have been for years but I can't say if it's been 20 ...
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| Trailer Lock | 3/25/2008 |
Q: I have lost the keys to my Fulton Trailer lock. I would like to avoid cutting it off since there is ...
A: Cost will depend on your location, the population and the going service call rate of locksmiths in ...
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| Replacing a Dexter Handleset | 3/24/2008 |
Q: I need to replace a Dexter handleset on my entrance door. The spring inside the latch assemble is ...
A: Some of those require you to use a key on the inside cylinder to reveal the screws after you turn ...
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| kwikset double deadbolt | 3/24/2008 |
Q: My deadbolt wont open with the key from inside, the bolt will not totally withdraw. It moves but not ...
A: Remove the lock and see if you can manually retract the bolt. Check you key in both cylinders while ...
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| latch won't retract | 3/24/2008 |
Q: I have an interior door which is stuck shut. The door is original to the 50 yr old house, does not ...
A: You can try to insert a stiff plastic shim, like a credit card but I don't suggest a credit card. ...
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| Replacing a Dexter Handleset | 3/22/2008 |
Q: I need to replace a Dexter handleset on my entrance door. The spring inside the latch assemble is ...
A: Your key may work in a Kwikset lock. Go to your local home center with your current key and find ...
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| Medeco deadbolt | 3/21/2008 |
Q: I'm sure that I'm lacking all the proper locksmithing jargon, but here goes .... We have a Medeco ...
A: You're on the right track. The thumbturn has to be removed to access the mounting screws. It ...
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| Kwikset enrty knobs | 3/20/2008 |
Q: I do a little re-keying for my apartments, but have been running into some tough door knobs lately, ...
A: You'll need to pick it, shim it or remove the spring cap to access the plug to rekey it but I don't ...
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| Schlage f-series re-key | 3/20/2008 |
Q: I'm trying to re-key some f-series georgian entry sets that I don't have keys to. Is there a way to ...
A: Remove the clip or nut from the back of the cylinder. Insert a key blank into the front. Insert a ...
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| Kwikset enrty knobs | 3/19/2008 |
Q: I do a little re-keying for my apartments, but have been running into some tough door knobs lately, ...
A: Titan cylinders are removed differently that most of the Kwikset line. You have two options with ...
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| Schlage f-series re-key | 3/19/2008 |
Q: I'm trying to re-key some f-series georgian entry sets that I don't have keys to. Is there a way to ...
A: You have 3 options: 1. Use a shim to open the lock then rekey as normal; 2. Remove the spring cap, ...
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| Atrium Door :ock | 3/15/2008 |
Q: I have an Atrium door mortise lock. The dead bolt does not always completely recesses in the door, ...
A: You can try to lubricate it with WD-40 but the lock is probably worn out. You can find a ...
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| master hitch lock | 3/15/2008 |
Q: I need to open a hitch lock which I have no key for. I would not want to pay to have it opened ...
A: The information you are asking for is not something I can divulge over the internet for everyone to ...
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| Damaged Lock | 3/13/2008 |
Q: At our condo we have a key lock to open the garage door from the outside. Mainly for the garbage ...
A: Picking the lock doesn't normally damage the lock. Something else may have caused that unless the ...
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| New kwikset deadbolt. Interior lock won't turn | 3/12/2008 |
Q: I bought two identically-keyed handle and deadbolt sets to install in my new house. Before ...
A: Kwikset uses an "E" clip on the back of their deadbolts. There is no way to adjust that which is ...
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| New kwikset deadbolt. Interior lock won't turn | 3/12/2008 |
Q: I bought two identically-keyed handle and deadbolt sets to install in my new house. Before ...
A: When installing deadbolts it's important to turn the tailpiece the right direction before installing ...
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| Rekey Kwikset | 3/11/2008 |
Q: I have some older Titan deadbolts and door locks in my house. One of them broke and I was wondering ...
A: Yes you'll need a Kwikset UltraMax to match the KW10 key. The cheaper models of Kwikset use a ...
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| putting a lock on an indoor set of french doors | 3/10/2008 |
Q: i have recently moved into a house that has a pair of french doors on the master bedroom. each door ...
A: Most of those doors have a 2" backset but most locks are 2-3/8" or 2-3/4". You'll have to search ...
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| Removing a Master Padlock | 3/9/2008 |
Q: I have a Master Padlock which was used to prevent the theft of a small auxiliary motor attached to ...
A: The dental tools are too large to function as picks. Besides, your key won't work so neither would ...
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| Door lock | 3/9/2008 |
Q: The lock that is part of the door knob does not engage. I close the door, but could just pull or ...
A: Remove the knob and latch. Replace it with a passage function knob in a style and finish that you ...
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| Adding a lock to a Hon vertical file cabinet | 3/8/2008 |
Q: I have a 13-year old Hon non-locking four drawer vertical file cabinet. Is it possible to add a ...
A: If there is a spot in the top right corner of the front edge of the cabinet that looks like it can ...
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| deadbolt lock removal | 3/8/2008 |
Q: i have a kwitset deadbolt lock. I can get the inside panel off on the door, however it has a silver ...
A: I'm not sure what you mean by 'silver gizmo'. Some single cylinder Kwikset deadbolts (meaning keyed ...
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| classroom door | 3/7/2008 |
Q: The handle on a door between classrooms is a Schlage (lever type) with the deadbolt lock about the ...
A: Remove the inside lever then pry up the trim plate. The screws are below that unless it uses a ...
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| reboaring a metal door | 3/7/2008 |
Q: My daughter bought a Schlage combination deadbolt lock and wants me to install it on her metal door ...
A: New locks require a 2-1/8" dia hole set either 2-3/8" or 2-3/4" from the edge of the door. 2-3/8" ...
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| reboaring a metal door | 3/7/2008 |
Q: My daughter bought a Schlage combination deadbolt lock and wants me to install it on her metal door ...
A: Some homecenters sell a lock installation jig that can be used for that but another option is to ...
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| Kwikset door entry lock | 3/7/2008 |
Q: I'm moving into a new condo that has a Kwikset lock (deadbolt) on the entry door. The developer of ...
A: They are partially correct. It's called a construction keyed lock. There are ball bearings in the ...
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| Schlage from door lock | 3/7/2008 |
Q: I am trying to get the plate back onto the back of the front door keyed Schlage lock and it wont go ...
A: I need more information. Do you have the model or style of the lock? Do you have any photos that ...
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| Schlage lock won't open | 3/6/2008 |
Q: James, I have a Schlage Plymouth series lock on the exterior door, with inside handle. The other ...
A: The latch may be broken or it may be jamming in the strike plate. Is it easier to turn the knob ...
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| My old file cabinet lock is jammed | 3/5/2008 |
Q: I really appreciate your answer to my question. I have a 20 yr old office file cabinet (the kind ...
A: Don't mix two types of lubricants or you'll be in more of a mess than before. First make sure that ...
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| how to gess a combo you know tothing about | 3/5/2008 |
Q: My dad brough a lock home from work and has no clue what the combo is. Some dude changed the combo ...
A: Since a locksmith is not an option, buy a new lock or find one you know the combination to. If it ...
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| Deadbolt will not turn | 3/5/2008 |
Q: My deadbolt will not turn - My husband tried opening it with force & I just removed the broken key ...
A: It sounds like it's jammed in the strike plate. If you've had recent major weather changes this can ...
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| atrium door knob | 3/5/2008 |
Q: i have an andersen atrium hinged patio door with a worn handle. my problem is that the handle keeps ...
A: Those locks are generally not compatible with other types of knobs or levers. You'd have to remove ...
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| deadbolt locks on new manufactured home | 3/4/2008 |
Q: My new manufactured home has an Orion deadbolt lock along with a handset lock. What do you know ...
A: I've not heard of that brand. See if the factory that built your home has any contact information ...
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| Trying to replace old lock | 3/1/2008 |
Q: I currently have a "6 Sargent UL" push lock door knob on my bedroom door. I want to replace it with ...
A: The 6 Line Sargent Series knobs have a hole in the knob which contains a retainer. Depress the ...
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| Schlage compatible with Kwikset | 3/1/2008 |
Q: I currently have a Kwikset handleset on my main entry door. I am replacing the rest of the door ...
A: The keys will not be interchangeable among different brands that use different keyways, such as ...
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| Dexter Doorknob | 2/29/2008 |
Q: My mother has a circa 1962 Dexter doorknob (no lock) on a linen cabinet that has a broken piston ...
A: I understand your situation. I've had customers in the past request the same type of replacement. ...
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| lock mechanism | 2/29/2008 |
Q: My school (GroupT university college) has assigned me and my group with a project to technically ...
A: I'm not aware of any specific sites that show or describe how locks work. We have a page on our ...
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| Entry door knob removal problem | 2/27/2008 |
Q: Re: 30-year old Arrow "pass thru entry type" entry lockset I want to change my entry set. No key ...
A: If the other side didn't have the hole, the side you already removed should have the mounting screws ...
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| Dexter Dead Bolt Lock | 2/26/2008 |
Q: I can't remove a Dexter deadbolt, both sides are keyed, the inside key plate has two holes instead ...
A: Insert a working key into the inside cylinder and turn it. If you turn the right way, the plate ...
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| Harloc entry door lock | 2/24/2008 |
Q: I'm trying to replace an old Harloc locking doorknob unit with a new one -- but can't seem to figure ...
A: I've only dealt with a few of those. You'll have to remove the knob assembly to remove the latch ...
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| Entry door knob removal problem | 2/23/2008 |
Q: Re: 30-year old Arrow "pass thru entry type" entry lockset I want to change my entry set. No key ...
A: The lockset you are referring to is considered a passage function and can be found at any locksmith ...
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| Antique Desk Lock | 2/23/2008 |
Q: I have an antique desk which has a lock that won't open. The key is an old fashioned type and it ...
A: Try moving the door back and forth as you turn the key. It may just be misaligned. You may need ...
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| Schlage deadbolt key | 2/22/2008 |
Q: Installed deadbolt. Key will no turn to lock or unlock?
A: Remove the deadbolt and the bolt. Insert the bolt with the top facing up. Most of those are ...
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| Schools | 2/20/2008 |
Q: Is there a rating system for locksmithing schools? How do I find a school near Grand Rapids?
A: I'm not aware of any rating systems for them. I'm also not aware of any school locations. Contact ...
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| Skeleton lock in old cabinet with no key | 2/18/2008 |
Q: I am trying to identify a skeleton key to fit a cabinet or I want to replace the cabinet lock. It is ...
A: Most of those have mounting screws on the edge. Remove those and it should slide out, although it ...
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| jammed storm door | 2/18/2008 |
Q: my storm door on another apartment seems to be locked form the inside how can i get it open there is ...
A: Take a screwdriver or pry bar and insert it between the door and frame. Push the door toward the ...
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| replace metal door knob with glass knob | 2/17/2008 |
Q: How do I take metal door knob off the shaft on a new door latch set to put on new glass knobs to ...
A: That's a generic question that I can't answer without more information. First of all the knob you ...
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| Help! Schlage M-40 Patio Series | 2/17/2008 |
Q: The used door I purchased has this lockset on it. It is locked, no key, I have unscreed the ...
A: I'm not familiar with that specific model but most Schlage locks require a key to remove the lock ...
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| Late '60s Schlage combo removal | 2/15/2008 |
Q: I have a 1968 house with it's original front door lock combo. It needs rekeying and the door needs ...
A: Without seeing the lock first-hand I can't be much help. Can you send photos: custserv at jmlock ...
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| skeleton lock wont work | 2/13/2008 |
Q: i have an old skeleton lock and i messed it up. do u know how to fix these types of locks? my ...
A: If you mean you have an old style mortise lock that uses a barrel key, you'll have to take the lock ...
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| Key stuck in lock help!! | 2/11/2008 |
Q: The apartment I live in is in a two family home, today as I returned from getting the morning paper ...
A: You need to call a locksmith and have the landlord reimburse you since this is an issue that they ...
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| marks model 90 | 2/10/2008 |
Q: I would like to replace the deadbolt in my marks model 90 mortise lock. I removed it from a metal ...
A: With mortise locks you cannot just replace just a part of it, you have to replace the whole thing. ...
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| Is someone messing with my front door lock? | 2/6/2008 |
Q: An odd question, but one I think is worth asking. My front door lock has always worked smoothly. ...
A: It's possible someone did stick something in there but since you were able to insert and remove the ...
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| Schlage Keypad Deadbolt BE365 Wiring Diagram | 2/5/2008 |
Q: I need the wiring diagram for the Schlage Keypad Deadbolt BE365, so that I can attach it to my ...
A: I'm not sure that's possible. You can view the available information on that lock here: ...
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| bathroom door lock | 2/2/2008 |
Q: Is there a way to modify a current bathroom door lock (Schlage) so it can be locked from the inside ...
A: Locks cannot be modified to operate differently than the manufacturer designed them. You'll have to ...
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| thick door | 1/31/2008 |
Q: I have a 3" thick door I am trying to find a deadbolt lock for.
A: Schlage makes a kit that will work for that. You'll need a Schlage B660 Series deadbolt and a 3.0 ...
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| commercial door lock | 1/31/2008 |
Q: my wife is relocating her business to a new location. the new location has a metal exterior door ...
A: If the lock has a deadlatch and it's working properly you shouldn't be able to do that. The ...
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| Schlage Deadbolt Question | 1/30/2008 |
Q: I am trying to re-key a Schlage deadbolt, and I can't seem to get the cylinder apart (at least I ...
A: Depress the retainer pin and turn the knurled nut counter-clockwise to remove. Set the nut aside. ...
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| Securitron’s UnLatch in Alumn Store Front | 1/27/2008 |
Q: We have the typical aluminum and glass store front door with the typical aluminum and glass side ...
A: It doesn't look like the UnLatch will work with that type of lock. The Mortise UnLatch may since it ...
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| broken key in deadbolt lock | 1/27/2008 |
Q: Key is broken and I can't remove it.Can I disassemble lock from inside although lock is in locked ...
A: If you remove the lock from the door you may be able to access the backside of the key hole but ...
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| baldwin mortise entry lock trouble | 1/26/2008 |
Q: my lock cylinder started to turn about 1/4 inch last month now when door is locked we cant open from ...
A: On the edge of the door is a plate. Remove it. Inside you will see a Phillips head screw. Loosen ...
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| schlage lock rekeying | 1/25/2008 |
Q: I just moved into a warehouse that has a schlage C type lock on a standard aluminum door. it uses a ...
A: Remove the trim plate from the edge of the door and access the set screws (2) that will be level ...
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| What kind of gate lock recommended? | 1/24/2008 |
Q: James, I am looking for a lock/latch for my wood fence gate. I would like something that is keyed, ...
A: I have seen that item before but never installed or serviced one. The one you listed seems to use a ...
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| Adapt Kwikset lock cylinder to Schlage | 1/24/2008 |
Q: I just replaced a Kwikset lock with a Schlage FE595 keypad lock on our office door - works great. ...
A: The Schlage F Series line uses a special cylinder and there are no manufacturers making an OEM ...
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| adams rite | 1/23/2008 |
Q: I have an adams rite type lock I need to replace. It has no trim plate or set screws in the inside ...
A: I need more information. Is the bar one that swings down or straight in? What do you mean by ...
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| locked out many times | 1/22/2008 |
Q: I just puchased a schlage entry lock and when I turn the little lever in the middle of the handle to ...
A: There is nothing to fix on your Schlage lock. That's the way they make them - for safety. The ...
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| Installing a lockset | 1/22/2008 |
Q: I purchased a "shield" brand entrance lockset (model 5601pb--likely a cheap import)for an interior ...
A: I'm sorry but I haven't dealt with that brand. Most of those are set one way and can't be changed. ...
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| House Keys | 1/21/2008 |
Q: Why is it when you have a house key made that it works sometimes and not always? Is it true the ...
A: It's because the key you copied was worn or the machine used to copy it was not properly calibrated ...
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| Gary safe | 1/19/2008 |
Q: I contacted an expert a few ago about a safe purchased on Ebay. I was given a "possible" ...
A: I'm not a safe technician and, as it says above where you asked this question, I do not answer safe ...
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| Medecco Deadbolt installation | 1/18/2008 |
Q: a tenant of mine installed a Medecco Deadbolt (with my permission) and has now moved. I am trying ...
A: The double cylinder Medeco deadbolts that I've dealt with have a cover plate on the inside that ...
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| Best Locks | 1/16/2008 |
Q: My friend and I have begun to take up lock picking as a hobby. We bought about five different ...
A: Best lock cylinders use a slightly different system of pinning than standard ones do and this can ...
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| match locks to a Baldwin | 1/16/2008 |
Q: I have a Baldwin mortise lock set on my front door. Likely an expensive set, and I want to keep it. ...
A: Schlage or any lock with a Schlage key; although you're better off buying the Schlage brand. Check ...
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| Barrel keys | 1/16/2008 |
Q: James do you know where I can get a book on making barrel key I took the Foley course but it didn't ...
A: Try your local library. I'm not aware of any such books. Most locksmiths learn things like that ...
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| Lost key | 1/15/2008 |
Q: I have lost my only key to my warehouse office front door. It is keyed on the outside and thumb ...
A: Since you can't access the inside of the door you'll need a locksmith to pick the lock open then ...
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| recommended lock / deadbolt | 1/14/2008 |
Q: I just moved into a new apartment, and my landlord says I'm allowed to install any type of locking ...
A: Kwikset has redesigned their locks to be as good as other high-quality brands such as Schlage or ...
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| double sided turn lock | 1/14/2008 |
Q: i have a swinging kitchen door that i would like to install and lock on to keep my kids in, but that ...
A: There are no such locks made that have a thumbturn only on both sides. You can use 2 single ...
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| Odd Problem | 1/13/2008 |
Q: I have a (1 year old) Kwikset lever style entry lock which works perfectly 99-1/2% of the time but ...
A: First try to pull the latch back by inserting the outside lever partially into the mechanism and ...
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| Remove a lockset | 1/12/2008 |
Q: I have a building that has commercial grade door lock sets. Key on the outside, turn button on the ...
A: The hole should be between the collar and the back of the knob in the part of the knob that's ...
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| how to unjam a file cabinet lock | 1/12/2008 |
Q: my son broke off a piece of a plastic screwdriver in the lock of my file cabinet, and now I can't ...
A: You'll have to remove the broken piece. Heating up the lock will only damage the lock as will using ...
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| locked out | 1/9/2008 |
Q: I lost the only key I have for my vehicle and I've heard that for a replacement to be made you need ...
A: The VIN# can help a dealer or the factory determine the codes for the ignition assuming the ignition ...
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| Lock for wood storm door | 1/8/2008 |
Q: I would like to be able to put a lockset/lock and/or deadbolt on a wood storm door. The wood storm ...
A: You aren't looking for a standard keyed lock. You are looking for a screen door handle with a keyed ...
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| kwikset double cylinder key won't budge | 1/8/2008 |
Q: Well, the key won't budge on the inside or the outside when the lock is tightened to the point that ...
A: On hollow doors or doors with a foam core, overtightening the mounting screws can cause the lock to ...
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| Lock for wood storm door | 1/8/2008 |
Q: I would like to be able to put a lockset/lock and/or deadbolt on a wood storm door. The wood storm ...
A: You need a screen door type lock. Those can be found at most home centers, hardware stores and ...
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| hon | 1/7/2008 |
Q: I have a Hon 2 drawer that seems to be "sticking" on the right side. The left seems to want to open ...
A: File cabinets aren't really a locksmithing thing but your issue may be due to the locking bar that's ...
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| Best Keys | 1/7/2008 |
Q: Just recently my brother purchase 4 best locks with 2 keys each. The key brand is K2, KB2, I cannot ...
A: It can be difficult to find someone with blanks to those since Best products are only sold directly ...
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| Lori lock! | 1/6/2008 |
Q: I read your post helping the person with the Lori lock that just wouldn't come off. I've found ...
A: 1. Are you certain this is the type of lock you have? 2. Have you tried a different size wrench? 3. ...
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| Unlock a privacy knob from outside | 1/5/2008 |
Q: My bathroom door shut and got locked from inside. I am trying to poke a need into the hole and ...
A: Privacy locks are locked either with a push button or a turn button. If yours has a push button, ...
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| Panic-style deadbolt for a back door | 1/4/2008 |
Q: I am looking for a deadbolt with a latch on the inside, key on outside, that automatically locks ...
A: Because of the nature of deadbolts, automatic relocking is not an option. A lock designed for use ...
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| Latch bolt sticking | 1/4/2008 |
Q: its fine working the knob or lever - but when trying to close the door, the latch stays extended - ...
A: What you need is a Schlage 16210. This is a replacement springlatch for the handleset you have. ...
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| need info on key duplication machine | 1/3/2008 |
Q: i am trying to get into key duplication business and also do designer keys and the guy whom i willbe ...
A: Those machines, as are most high security and code machines, are expensive. I've not used either as ...
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| Replacing Bathroom Doorknob | 1/3/2008 |
Q: I have an existing doorknob that appears to have no screws for removal. There doesn't appear to be ...
A: If you can pry the trim piece back and see screws, the knob is removeable. There will be a hole in ...
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| Sure-Strike product | 1/3/2008 |
Q: What do you know about the new Sure-Strike product? I've been hearing great things about it and am ...
A: I've not had any hands-on experience with that product but after reviewing the installation ...
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| loose door knob | 1/1/2008 |
Q: My front door (Baldwin) has a knob and a deadbolt(key to lock and unlock) on the inside and a ...
A: Without seeing the lock or knowing what model it is I can't be of much help. Most Baldwin locks ...
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| Trying to remove schlage front doorknob | 1/1/2008 |
Q: I have removed all screws, there is a lot of play in the knobs on both sides of the door but I am ...
A: Generally Schlage knobs are removed by either removing the 2 screws on the inside trim piece or by ...
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| can't change my door knob | 12/30/2007 |
Q: i have an old abus door knob that i can't get out of the door. i have taken the trim off, as well as ...
A: I'm not familiar with that brand of knob. There could be a few possible solutions. 1. It's a ...
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| entrance door lock knob | 12/29/2007 |
Q: When I lock my front door from the inside, the small latch on the door knob is horizontal and in the ...
A: Each manufacturer makes their locks a certain way. Schlage is one way, Kwikset is another. Other ...
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| Jammed Schlage Deadbolt | 12/29/2007 |
Q: I have a Change deadbolt that is jammed and will not turn. I only have access to the lock from the ...
A: First off make sure you are lubricating with a wet lubricant, not graphite. I suggest WD-40, gun ...
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| broken schlage deadbolt | 12/29/2007 |
Q: my schlage deadbolt on my kitchen door is broken with the bolt in the doorframe. I removed the two ...
A: You'll have to try and turn it with a screwdriver in the slot where the lock's tailpiece was. If it ...
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| bedroom/bathroom door lock question | 12/28/2007 |
Q: My bathroom has 2 doors, one to the hallway and the other to the master bedroom. The door from the ...
A: You can use a Dormitory function lock. This function works like this: • Knob outside retracts ...
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| Russwin Lock | 12/28/2007 |
Q: I have a home that was built in 1952. I have a Russwin lock that allows the latch to be disengaged ...
A: This sounds like a mortise lock. On the edge of the door should be two buttons toward the bottom of ...
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| Schlag deadbolt won't retract far enough | 12/27/2007 |
Q: I have a steel clad exterior door with a Schlag deadbolt (about 5 years old) - keyed outside, lever ...
A: Try pushing the door so that the smaller part of the latch goes into the hole of the strike plate ...
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| LOCK STUCK | 12/27/2007 |
Q: MY FRONT DOOR 5 LEVER LOCK WILL ONLY OPEN OR LOCK FROM THE OUTSIDE. THE KEY DOES NOT TURN AT ALL IN ...
A: You need to have the lock looked at by a locksmith. The inside out outside cylinders operate ...
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| LOCK STUCK | 12/27/2007 |
Q: MY FRONT DOOR 5 LEVER LOCK WILL ONLY OPEN OR LOCK FROM THE OUTSIDE. THE KEY DOES NOT TURN AT ALL IN ...
A: You'll have to describe the lock in more detail. What brand is it? It's a lever lock with a key on ...
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| Broken lock | 12/26/2007 |
Q: I have a broken marks mortise lock, when i turn the key in the cylinder it moves freely and likewise ...
A: I'm not sure why you would have to pay several hundred to get it open and fixed, it should be less ...
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| Old Sears safe | 12/22/2007 |
Q: I have an old sears safe it has a handle and dial on front I have the combination but do not know ...
A: I don't answer questions about safes (it says that above where you asked). Try Right 4 times stop ...
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| old padlocks | 12/21/2007 |
Q: Over the years I have collected some big old brass padlocks of the pin tumbler style. Corbin, Yale, ...
A: Actually that's beyond my abilities. Without seeing the locks it's hard to know how to proceed. ...
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| remove a cylinder lock | 12/21/2007 |
Q: im trying to remove a cylinder lock from a aluminum glass door with bushbar exit it locks at top & ...
A: Remove the inside latch side of the exit bar, carefully. Behind the trim are 2 screws for the ...
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| Skeleton Key Stuck in Warded Lock | 12/20/2007 |
Q: We have a lock with a skeleton key stuck inside. The key will turn to move the bolt open and closed ...
A: It should turn enough in one direction if not both so you can line up the key and pull it out. You ...
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| What are the best locks for a 4plex building | 12/19/2007 |
Q: I have a 4plex apartment building all with different types and styles of locks. what do you ...
A: The locks that will last the longest are Schlage. They are easy to work with as long as you have ...
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| corbin Deadbolt | 12/18/2007 |
Q: I have a double sided deadbolt and I would like to rekey both sides and I cant figure out how to ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
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| Key stuck inside deadbolt | 12/13/2007 |
Q: I have a deadbolt(keyhole outside, knob inside) on my front door, the key got stuck inside the ...
A: Push in on the part that normally turns as you pull the key out. If that doesn't work, spray some ...
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| Kuickset double Deadbolt | 12/11/2007 |
Q: I have been trying to remove the deadbolt with no success in order to rekey. I am trying to have ...
A: Some Kwikset deadbolts have two screws that hold in the inside thumbturn then there are 2 other ...
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| Key not turning in lock | 12/11/2007 |
Q: We are having problems with a lock for one of our condo exterior doors. A few owners are unable to ...
A: Since the problem is with more than one key, spray some WD-40 or silicone into the key hole then ...
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| Privacy locks for thin doors | 12/9/2007 |
Q: I have an old door that is 1" thick and need to install a privacy lockset on it. I cannot seem to ...
A: Kwikset makes a remodeling plate, as do others, that will increase the thickness of your door enough ...
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| Schlage lever handle/lock comes loose when jiggled | 12/8/2007 |
Q: James, I appreciated the thoroughness of your answers to other questions so I thought I'd see if you ...
A: Most Schlage locks have a lifetime mechanical warranty and yours should be no different. Contact ...
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| Cannot pull door shut due to | 12/4/2007 |
Q: We normally pull our door shut and the lock mechanism moves as the sloped part gets pushed by the ...
A: Generally the only way this problem occurrs is when the deadlatch mechanism is broken. You can find ...
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| Screwless double sided deadbolt removal | 12/4/2007 |
Q: I have a double sided deadbolt in my front door. It has large glass on the upper portion of the ...
A: This is what I tell everyone that has this situation: If your deadbolt has a removable plate around ...
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| deadbolt removal | 12/4/2007 |
Q: I am replacing a deadbolt but the one currently in the door (Lori) has a cylinder inside the door, ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
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| Cannot pull door shut due to "broken" lock. | 12/4/2007 |
Q: We normally pull our door shut and the lock mechanism moves as the sloped part gets pushed by the ...
A: First off, Home Depot is not somewhere I'd recommend buying locks from, but then again as a ...
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| Baldwin | 12/3/2007 |
Q: I have several Baldwin and a few Schlage keyed entry knobs that I need to key, none of which have ...
A: The cylinder must be turned out of the way of the retainer to remove the knob. You should be able ...
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| front door lever | 12/3/2007 |
Q: I own a townhouse that has a metal front door with a lever on the exterior for opening. Over the ...
A: Most levers have a feature that doesn't allow the outside lever to be removed unless the key is ...
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| removing old door knobs | 12/2/2007 |
Q: We have a Dexter door knob on the bathroom door that locks inside for privacy that was installed in ...
A: The trim plate will pry off. You can be certain of this if you find any notch in the edge of the ...
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| Kwikset master pin #1 | 12/2/2007 |
Q: I read a previous post of yours where you suggested not using Kwikset master pin #1, because it can ...
A: I've not seen a kit with a .031" master pin but I've checked with LAB and they do make those ...
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| kwikset thumbturn | 12/1/2007 |
Q: my door lock is kind of loose, it wiggles a bit, I am thinking there is perhaps some lose screws to ...
A: I think you are referring to a deadbolt lock. There may be a small screw in the hole on the ...
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| Kwikset door latch problem | 11/28/2007 |
Q: All of a sudden my door will not stay latched. It's not the strike plate, but the latch itself ...
A: Take the lock off the door and remove the latch. Take the latch to a locksmith and get a new one. ...
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| replacing schlage f series door lock | 11/27/2007 |
Q: I recently moved in and have been trying to change my door lock. It can be opened with key from ...
A: You may need a locksmith to reinstall it properly because it sounds like you didn't know much about ...
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| Schlage c-clip removal | 11/27/2007 |
Q: I just got a job with Hy-Ko cutting keys in a Home Depot kiosk. I also re-key Kwikset, Schlage and ...
A: The 'C' clips on Schlage locks are best removed by using two flathead screwdrivers (small ones) at ...
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| Lockwood interior door knob removal | 11/27/2007 |
Q: same prob as 11/20/07 Q&A. "Insert probe in small hole on side of shaft/neck. I'm not having any ...
A: If there is a retainer in the knob, depressing the retainer with a probe will release it and you ...
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| problem opening the door | 11/25/2007 |
Q: Good Morning, I have a problem with my door knob. It will only open the door to the outside if I ...
A: Graphite won't help with this problem. You'll need to replace the lock. You need to measure the ...
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| lock on gun safe | 11/24/2007 |
Q: I have a Champion gun safe with an S&G lock. I wrote down 4 numbers for the combination but did not ...
A: I don't answer safe questions (it says this above where you asked) because I don't service them so I ...
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| Schlage bathroom knob will not lock | 11/24/2007 |
Q: I have an old Schlage knob in a bathroom, and it won't lock. (The turn-button or whatever it is ...
A: The simplest fix: Remove it and replace it with a new one. If the mechanical part of the lock stops ...
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| parker lockset rekeying | 11/23/2007 |
Q: How do I get the cylinder out of the lockset?
A: That brand means nothing to me. I'd need more information to help you. What type of lock is it? ...
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| Corbin Russwin IC core re-pinning procedure | 11/22/2007 |
Q: I have several IC cores[Corbin Russwin]without keys or bittings. I have a control key[Ilco A1011-L4 ...
A: Unfortunately I have never keyed an IC core. I do know that IC pinning equipment is needed and that ...
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| mortise entry set | 11/22/2007 |
Q: I got an old Penn Hardware mortise entry lock that I'm tryting to remove for cleaning and repair. I ...
A: The outside rod must be turned so that the square part lines up with the square hole in the lock ...
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| Lockwood Door Knob Removal | 11/20/2007 |
Q: I have a door knob that I would like to replace. There are no screws and I cannot seem to get it ...
A: There may be a small hole in the side of the part of the lock that goes from the back of the knob to ...
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| Medium security padlocks | 11/19/2007 |
Q: I want to follow up on a previous question ...
A: The term "high security" means different things to different people. It does not mean pick proof or ...
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| barrel will not budge!!!!! help!! | 11/18/2007 |
Q: ! I have managed to break my key in doorlock (euro upvc door) i cannot take the barrel out as i ...
A: You'll have to extract the broken part, take both pieces of the key to a locksmith and have them ...
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| ideal security lockset | 11/17/2007 |
Q: This lockset has no movable handle inside. It takes a key inside and out. There are no bolts ...
A: If you aren't having luck with the one hole try the other one opposite of that. Turn the key the ...
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| Medium security padlocks | 11/17/2007 |
Q: I want to follow up on a previous question ...
A: That question was answered by a different expert so I'd have no idea what he's referring to. I ...
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| The price is right | 11/15/2007 |
Q: Is it true that if you lose the keys (like a master key) to your car, all you need to do is to take ...
A: Technically there is no 'master key' to a vehicle and unless your house or business locks are master ...
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| New Anderson door and Pegaus door lock and bolt | 11/14/2007 |
Q: We bought a new front door and handle/lock set, Anderson and Pegasus. After it was installed by ...
A: I'm not familiar with that brand so it may have a weird feature but most likely it was either ...
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| Deadbolt key won't turn | 11/14/2007 |
Q: I picked a deadbolt in my house and now the key won't turn. I've been able to pick it again and it ...
A: You may have damaged something internally which will still allow you to pick the lock but a key may ...
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| Key will lock deadbolt, but not unlock it. | 11/13/2007 |
Q: I have a Weiser deadbolt (key outside, knob inside) on the front door which sits inside from a storm ...
A: A lot of people ignore the warning signs of their locks and assume that they should just work ...
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| Key will lock deadbolt, but not unlock it. | 11/13/2007 |
Q: I have a Weiser deadbolt (key outside, knob inside) on the front door which sits inside from a storm ...
A: With the door open, try the key in both directions. If it's sticky in either, the cylinder and/or ...
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| door latch assembly | 11/12/2007 |
Q: I'm not a locksmith by any stretch of the imagination so I may not use the right terminology...so I ...
A: Without seeing the latch or knowing what brand and model the lock is I wouldn't be able to assit ...
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| Dexter door knob | 11/11/2007 |
Q: Can't get a dexter door knob off. Have put a small blade into the slot. Got the outside door knob ...
A: If you can remove the outside knob and the inside one is still installed, that's a problem since the ...
|
| Lock on the Condo Mailbox | 11/7/2007 |
Q: We lost the only key to our condo mailbox. Its one of those mailboxes where there are a bunch locked ...
A: Those boxes are owned by the condo building. The United States Postal Service has no authority to, ...
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| single sided deadbolt | 11/6/2007 |
Q: I'm looking for a single sided deadbot where there is nothing/or only a cover plate showing on the ...
A: Usually those types of locks have a thumbturn on one side, nothing on the other. I know of only one ...
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| Problem with single cylinder dead bolt | 11/5/2007 |
Q: Thought my problem was poorly cut keys, but seems that's not the case. Our single cylinder dead ...
A: You didn't mention the brand but the most commmon issue with some deadbolts is the clip that holds ...
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| Weiser broken lock | 11/5/2007 |
Q: I have a Weiser front entry set that suddenly became difficult to operate. I took it apart and found ...
A: Any part of a lock that is made of cast metal is most likely not replaceable. If the part is ...
|
| Removing barrel of mila multi lock back door | 11/5/2007 |
Q: We have lost the only key to our back door. It is a milo multi lock - which runs the length of the ...
A: You need a key to remove it unless it has a thumbturn on the inside. With a thumbturn you can turn ...
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| Bedroom Door Lock | 11/3/2007 |
Q: What are my options for putting a lock on my bedroom door that I can open from the outside? I.e. I ...
A: Most of the time you can replace existing locks (non-locking ones) with new ones without a problem. ...
|
| Removal of tumbler from a Schlage lever lock | 11/2/2007 |
Q: I have some locksmith knowledge and can rekey most locks. However, I have on lock which is on the ...
A: Insert a key into the cylinder and turn 45 degrees. Insert a probe into the small hole on the side ...
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| Sticking door handle and lock | 11/2/2007 |
Q: We have a problem with our front door handle and deadbolt lock. The handle does not turn properly, ...
A: Judy, If the problem continues, contact a locksmith and have them check the lock out. Schlage ...
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| Sticking door handle and lock | 11/2/2007 |
Q: We have a problem with our front door handle and deadbolt lock. The handle does not turn properly, ...
A: First of all whatever you replaced may have been better than the Weiser locks you now have. Make ...
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| locksmithing at home depot | 11/1/2007 |
Q: I am a locksmith in the Boston MA area and have always wondered about doing work for Home Depot. If ...
A: You must have misread a post of mine or it may have been from someone else. I don't now, and never ...
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| rekeying | 10/31/2007 |
Q: I rekeyed a knob cylinder. All the new pins appear to be the correct length. With the key in the ...
A: Insert the follower into the shell after you dump all the pins from it. Pull the follower back ...
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| rekeying | 10/30/2007 |
Q: I rekeyed a knob cylinder. All the new pins appear to be the correct length. With the key in the ...
A: It sounds like there are too many pins in the shell. Remove the plug then dump the pins & springs ...
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| shlage commercial lever/deadbolt | 10/29/2007 |
Q: another writer is having the exact problem I am having with my door levers coming apart. I am ...
A: I'm not aware of a Schlage model S2000. There is a model S200. For that one you'll have to contact ...
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| Baldwin Handleset Doorlock | 10/28/2007 |
Q: I have a very nice Brass Baldwin handle set on my front door. The "opener" I am terming as the flat ...
A: I've not had any luck with Baldwin lasting very long. The thumbpiece you are referring to can ...
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| Using a Key gage | 10/28/2007 |
Q: How do you use a key gage?
A: Insert a cut key into the gauge starting at the first cut on the key and into the shallowest point ...
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| my deadbolt wont open with key | 10/28/2007 |
Q: My dog locked herself in my garage apartment the problem is both the keys i have for the deadbolt ...
A: Call the apartment manager. If the keys they gave you don't work, it's their responsiblity to get ...
|
| Schlage P515-302 in "fail safe" mode? | 10/26/2007 |
Q: Bought 3 sets, husband installed, but if you twist the thumb button to lock when you enter the house ...
A: All Schlage lockable locks regardless of model are fail safe. There is no way to change the mode. ...
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| Deadbolt won't always turn | 10/24/2007 |
Q: We installed our deadbolt ourselves. The key doesn't work. Then, when I take off the inside ...
A: Remove the lock from the door. The tailpiece of the deadbolt needs to be turned properly before ...
|
| picking a lock | 10/23/2007 |
Q: I have spent many hrs.today picking on this lever schlage lock and no luck. let me ask you , is ...
A: Schlage locks are hard to pick because of the keyway design. Sometimes locks are keyed in such a ...
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| Extended shaft on lock | 10/22/2007 |
Q: I'm building a sound studio which will have a 1 3/8" solid wood door cover with 1" accoustical ...
A: Corbin-Russwin makes a mortise lock that will fit up to a 4" thick door. It would most likely be a ...
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| replacing 30 year old deadlock | 10/22/2007 |
Q: First, thanks for a helpful website. I've learned a lot! My mother's 30+ year old house has a ...
A: It sounds like you have a mortise lock. There should be a screw that lines up with the outside key ...
|
| Can not remove the cylinder of TITAN deadbolt | 10/21/2007 |
Q: I slid the latch bolt out of housing, but the cylinder still connected each other. I could not take ...
A: You'll have to explain a bit better what you are trying to do and what you have already done. A ...
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| deadbolt | 10/21/2007 |
Q: My back door deadbolt will lock from the outside, but the key will not come out unless I unlock it ...
A: If this is a new problem your lock may need replacing. If this issue has always been around, your ...
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| I am trying to remove deadbolt w/o visible screws | 10/19/2007 |
Q: my question is the deadbolt does not have screws and i have no idea how to get it out of the door to ...
A: If your deadbolt has a removable plate around the bolt: 1. Remove the faceplate from the edge of the ...
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| Locked out deadbolt | 10/19/2007 |
Q: I am some what new to property preservation and I'm always looking for the best wa to gain entry ...
A: While I appreciate your interest, I cannot give that information out. You'll need to be a licensed ...
|
| Bathroom door can not be locked | 10/19/2007 |
Q: My bathroom door has one of the pushin door locks. The problem is that the pushin button seems to be ...
A: It may be filled with dirt and grime. Even though some people keep their homes clean, including ...
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| Copied Keys do not work | 10/19/2007 |
Q: My room mate and I have recently moved into a new apartment. The landlord only gace us one set of ...
A: The locksmiths needed to use calipers on your key, the one that works, and compare that to the ...
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| Lockwood interior door set | 10/19/2007 |
Q: I had to change our bedroom door and re used the same lockset. Now it will not lock. It is a ...
A: Sometimes removing an old lock will cause it not to function when reinstalled. Other times it's not ...
|
| Chinese Key | 10/19/2007 |
Q: I ordered a really nice stainless steel door from China and it came with 6 keys. I need to make ...
A: You'll have to get in touch with the company in China. Most likely there will be noone in the US ...
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| removal of bedroom door knob set | 10/18/2007 |
Q: I have a Harloc door knob set that I would like to replace with another brand. I managed to ...
A: You need to remove the mounting screws for the knob assembly then remove the latch mechanism. Once ...
|
| Replacing a file cabinet lock | 10/18/2007 |
Q: I bought an older metal 5-drawer filing cabinet recently. It has a standard lock, which is ...
A: If the cabinet is a Hon, you can buy a Hon kit but if it's any other brand you'll have to get the ...
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| loose door knob | 10/18/2007 |
Q: James, This is related to another question somebody asked you. My door knob on my front door came ...
A: It's been a while since I dealt with a Titan lock (they don't make them any longer) so there are two ...
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| locks for a thick door | 10/17/2007 |
Q: I am looking to replace the handle and deadbolt on an old 2 inch thick door. All of the sets I have ...
A: Up to 2" thickness: Schlage D Series levers and knobs; Arrow Q Series; Falcon B Series & Y Series ...
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| keys, locks, security | 10/17/2007 |
Q: My 81 year old father has every lock - both door knob & deadbolt type - on every door keyed so that ...
A: That is the standard way to have locks keyed. This is for convenience and safety. If you have ...
|
| Another bobby pin question... | 10/16/2007 |
Q: My daughter got locked out of the house yesterday, so she tried to play locksmith an stuck a bobby ...
A: Take a small drill bit into your hand and thread it into the lock next to the broken bobby pin then ...
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| Latch Removal | 10/16/2007 |
Q: I'm trying to replace several interior doorknobs. They are the old style locksets with a smaller ...
A: Once you remove the knobs you should be able to remove the latches by prying from the inside of the ...
|
| Locksmithing Schools | 10/15/2007 |
Q: Actually I have 2 ???? The 1st one being: Can you recommend any on-line schools for locksmithing and ...
A: I don't know of any 'online' schools but there are a few that are correspondence type. The only one ...
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| Latch Removal | 10/15/2007 |
Q: I'm trying to replace several interior doorknobs. They are the old style locksets with a smaller ...
A: I'm not completely clear on what you are describing. With any lock, regardless of style, brand or ...
|
| Schalge deadbolt lock key sticks | 10/14/2007 |
Q: I have 2 double side deadbolt locks on my house (2 diff. doors). One door has no issues, the front ...
A: The one you have isn't available from anyone except a locksmith but it probably won't be a Schlage ...
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| Schalge deadbolt lock key sticks | 10/13/2007 |
Q: I have 2 double side deadbolt locks on my house (2 diff. doors). One door has no issues, the front ...
A: You are doing right by maintaining the locks with at least some form of wet lubricant - never use ...
|
| Need Keys for 2 Best ic locks | 10/11/2007 |
Q: I bought a tool cabinet a junk store. It has 2 Best IC locks on it. The #'s are C107 and C112. Is ...
A: They still don't teach bumping. You can pick IC cores the same way as regular cylinders but ...
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| Need Keys for 2 Best ic locks | 10/11/2007 |
Q: I bought a tool cabinet a junk store. It has 2 Best IC locks on it. The #'s are C107 and C112. Is ...
A: They will need to be disassembled by a locksmith that has the right tools. If you can't remove the ...
|
| Old Mosler Safe | 10/11/2007 |
Q: .. I bought a 1900 era house, which had an old safe in it... The prior owner lost the combination. ...
A: First off, as stated before you asked this question, I do not answer safe questions. Generally ...
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| kwikset lock | 10/9/2007 |
Q: A storage room in my house has a kwikset door lock which has accidently closed in the locked ...
A: Get a wire hanger or something similar and bend it in a U shape. Feed it through the gap between ...
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| Mortise lockset problems | 10/9/2007 |
Q: that we inherited from the previous owners. The problem is that while the key unlocks the deadbolt ...
A: If you are locked out, you'll need a locksmith to help you. If you can open the door, there's not ...
|
| Senior Apartments | 10/9/2007 |
Q: I Manage a Senior retirement home and we are planning to re-key our community but without a master. ...
A: Without a master key system in use, it means having one spare key for every door which could cause ...
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| keyed entry door locks | 10/7/2007 |
Q: I need to change the outside door locks in my condo. It is just a keyed door knob on one end and a ...
A: That function is designed for commercial use and home centers don't carry those. Contact a local ...
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| Removing a "Falcon" lockset | 10/7/2007 |
Q: I want to replace the lockset on my metal patio door. It is lockable on each side with a key. The ...
A: Insert your key into the inside lever and turn it 90 degrees. Insert a small probe (a screwdriver ...
|
| removing deadbolt lock | 10/7/2007 |
Q: I am trying to remove a deadbolt lock in my home of 29 years.It is a Lori lock.I can't get 2 screws ...
A: That sounds like it could be a one-way screw. You'll need a one-way screw remover and those are ...
|
| jammed lock | 10/6/2007 |
Q: I have an old (1950s – 60s) style door knob on my linen closet. Last night I turned the knob and ...
A: Without seeing the lock first hand I can't be much more help. You appeared to have done everything ...
|
| Schlage double-cylinder deadbolt | 10/6/2007 |
Q: we just replaced our back door and need help in assembling our deadbolt. We finally got it off the ...
A: You can check the Schlage website for installation instructions which will be specific for the model ...
|
| Changing Kwikset handleset interior knob to a lever | 10/3/2007 |
Q: I have a Kwikset handleset, Dakota model w/ interior knob. I want to change the interior round knob ...
A: I've never had this situation come up before and I don't have a knob I can look at to tell you the ...
|
| baldwin lock cylinder | 10/3/2007 |
Q: I recently painted our front door and removed our old Baldwin mortise lock set so I could clean and ...
A: Mortise cylinders are availble in 1", 1-1/8" and 1-1/4" lengths. Measure from the back of the face ...
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| baldwin lock cylinder | 10/3/2007 |
Q: I recently painted our front door and removed our old Baldwin mortise lock set so I could clean and ...
A: Make sure the set screw isn't in the way before you try again. Check the threads of the cylinder ...
|
| Schlage Deadbolt | 10/2/2007 |
Q: I have a Schlage double side deadbolt attacthed on my front door. I cannot seem to find a way to ...
A: Looking at the inside part of the lock, if there are two holes that seem to go nowhere, insert a key ...
|
| lock cost | 10/1/2007 |
Q: I just had my locks changed and think I just got totally ripped off. I asked to have a lock ...
A: What is the name of the lock? Is there a brand name anywhere on the lock or the box? Did they tell ...
|
| Trim removal on old Arrow deadbolt | 10/1/2007 |
Q: James, Our ministry recently purchased a circa 1976 building that has double cylinder deadbolts on ...
A: I think I follow what you mean. Insert a working key into the inside key hole and turn it to the ...
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| how do I tighten a Kwikset door lock | 9/30/2007 |
Q: The locks on both our doors are Kwiksets. There is a dead bolt on top, and underneath is just a ...
A: Try this: http://www.jmlock.com/kw_knob_install.pdf Those instructions work with the newer Kwikset ...
|
| sargent 77 knob | 9/29/2007 |
Q: I have a metal door with what says sargent 77 on the lock set with a knob not a lever. I would like ...
A: On some Sargent knobs the only way I can ever get them off is to loosen the small part just in front ...
|
| how to remove bath Kwikset knob | 9/29/2007 |
Q: I have 2 yr old house with Kwikset door hardware. One of the bathroom door knobs has loosened up ...
A: http://www.jmlock.com/kw_knob_install.pdf This is a 1MB file that I got from Kwikset. The link ...
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| moving a core to a new doorknob | 9/29/2007 |
Q: I would like to install a new doorknob on an exterior door but continue to use the existing key. ...
A: If the old and new lock are made by the same manufacturer and are the same model, you can remove the ...
|
| Changing a Kwikset Door Knob | 9/29/2007 |
Q: I'm trying to change my current bedroom Kwikset door knob to a Kwikset Key Entry. I have taken out ...
A: Pry that trim piece off, the one with the slit. Under that should be a large slot. Inside the slot ...
|
| commercial door rekey or lock removal | 9/27/2007 |
Q: The doors are made of glass and metal frame . The lock device is just a key insert which then ...
A: Remove the face plate on the edge of the door. At the center line of the lock cylinders are two set ...
|
| Stuck key | 9/25/2007 |
Q: I unscrewed the lock for a Kwik-set deadbolt with locks on both sides to paint the door. When I ...
A: Remove the lock from both sides. Remove the bolt mechanism. Look at the mechanism and make sure ...
|
| Schlage lever style doorlock disassembly | 9/25/2007 |
Q: I have a Schlage 515-217 lever style doorlock and need to disassemble the lever part in order to ...
A: The inside lever has either a small retainer that needs depressed or a small allen screw that needs ...
|
| Unable to remove doorknob | 9/24/2007 |
Q: I am unable to remove my doorknob. I am using a small flathead screwdriver to push in the small ...
A: The inside knob stem is the one that needs removed. Most locks require a very small tool to depress ...
|
| Replace Schlage door lock | 9/24/2007 |
Q: I have an old schlage dead bolt lock that I would like to replace. It is keyed on both sides & has ...
A: The caps are in fact thumbtacks, in a way. The whole thing of each needs to be removed. Sometimes ...
|
| Baldwin Loose Door Handle | 9/23/2007 |
Q: We have an exterior Baldwin handle on our front door that is loose and we cannot seem to tighten it. ...
A: Please call Baldwin Consumer Services Department toll-free at 1-800-566-1986. Consumer Service ...
|
| Rekey Schlage Everest lock | 9/23/2007 |
Q: In my office we have Schlage D series locks with Everest cylinders. I have 14 locks I would like to ...
A: You'll need a master keying chart and yes, have a locksmith cut the keys for you as well as buying a ...
|
| Removing bathroom door knob | 9/21/2007 |
Q: I'm trying to remove a bathroom door knob set in order to replace it. I removed the face plate that ...
A: You'll need to push in on the small retainer that is on the back thinner side of the inside knob. ...
|
| Broken lock | 9/20/2007 |
Q: We have just had a new back door put on ( a used one from a friend) It has only been on two days and ...
A: Remove the screws from the inside that are on the inside knob trim. Pull the inside knob out and ...
|
| New Kwikset SmartKey locks | 9/19/2007 |
Q: I recently installed a Kwikset deadbolt with SmartKey technology. I was amazed that it could be ...
A: I've yet to install and use one of the new locks but they claim to be bump proof (not just ...
|
| VW Passat Duplicate Key | 9/18/2007 |
Q: I lost my remote key for my passat. if I goto the dealership they will charge me $250 bucks to ...
A: You are taking a risk buying from an ebay auction. If you lost the only key you have for your car, ...
|
| master question kwikset | 9/18/2007 |
Q: my question is im kinda new to keying locks and what not but im trying to figure out just how to ...
A: Master: 00455 Change: 62463 Bottom pins: 00453 Master pins: 62X12 Again I stress that using a #1 ...
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| master question kwikset | 9/17/2007 |
Q: my question is im kinda new to keying locks and what not but im trying to figure out just how to ...
A: Place the lower of the two numbered pins in the plug first then subtract the difference between the ...
|
| Schlage Doorknob | 9/17/2007 |
Q: I just bought my house and the door leading from the kitchen to the garage has no key. Its a Schlage ...
A: The screws should be visible from the inside on the trim plate of the lock. Schlage may be using a ...
|
| Mortise lock stuck (locked position)! | 9/17/2007 |
Q: Our back door lock has jammed. It locked fine in the morning (not even stiff) but when we came home ...
A: Something may have broken inside the lock or your door may have swelled. Try unlocking it as you ...
|
| filing cabinet lock | 9/16/2007 |
Q: lost key to 4 drawer filing cabinet where the lock pushes in to lock all drawers. older model steel ...
A: If there is a number on the face of the lock, call a local locksmith and get a price estimate on ...
|
| 1940's doorknob locked itself! | 9/16/2007 |
Q: Our 1948 house has many original brass doorknobs on interior doors, some of which have an opening ...
A: You'll need to replace it unless you can find a locksmith that can repair it, which is not likely. ...
|
| Ideal Security deadbolt lock | 9/15/2007 |
Q: I have Part of a deadbolt lock. It says Ideal Security and the number on it is 9280-15. Do you know ...
A: Ideal security is closed. There are no replacment parts and no locks that are currently made that ...
|
| Bathroom door lock | 9/15/2007 |
Q: I have an old bathroom door lock (harloc)that has a round, grooved cylinder around the latch that ...
A: The latch is the part that extends from the door and goes into the door jamb. A latch is spring ...
|
| Handleset latch jammed | 9/15/2007 |
Q: My front door lock will not open. I have removed the handleset from the door and have discovered the ...
A: Remove the whole assembly of that part of the lock from the door then you may have to destroy the ...
|
| Brass Master Padlock - Seized? | 9/15/2007 |
Q: I've been using a brass Master padlock as a bike lock outside for sometime, and it hasn't been ...
A: The shackle may be frozen stuck (rusted). The hole is for drainage. The key should turn close to ...
|
| door lock | 9/11/2007 |
Q: the screws are loose on my door how do i tighten them
A: That depends on what type of lock you have on your door. Most locks you can just tighten the ...
|
| evil privacy lock | 9/9/2007 |
Q: I have a privacy lock on my apt's bathroom door that was shut which the push button lock was locked ...
A: As listed in the previous questions you referenced, if you push on the button inside to lock it, you ...
|
| Mosler safe combination | 9/9/2007 |
Q: I inherited a class c,relocking device 502306,1955 Mosler safe recently from my dad. He never ...
A: Most 3 number dial safe locks are actually 4. If you can view the dials you will see 3 on a spindle ...
|
| h | 9/8/2007 |
Q: i wish to break a master lock whose key i lost what is the prefered method:turnaround time/duration ...
A: Unfortunately I cannot divulge that information simply because I cannot verify that you are the one ...
|
| No Key to Locked Door | 9/7/2007 |
Q: I recently moved into a 1930's home. One of the exterior doors has a Yale double cylinder deadbolt, ...
A: If turning the knob doesn't retract the bolt, and there's no thumbturn for the bolt, the only way to ...
|
| Hon Lateral Filing Cabinet | 9/7/2007 |
Q: When I unlock the cabinet, the lower three drawers will open (one at a time, of course) but the top ...
A: It's no bother. Try removing the second drawer then reaching in to the right and lifting the ...
|
| Hon Lateral Filing Cabinet | 9/7/2007 |
Q: When I unlock the cabinet, the lower three drawers will open (one at a time, of course) but the top ...
A: The locking bar may not be opening fully. Remove the top drawer, lock the cabinet and then unlock ...
|
| Lever Locks/Sergent RE 6 pin keyways | 9/7/2007 |
Q: Will Sergent RE 6 pin keyways fit and work properly in LSDA L100 lever sets? ANSWER: Hello Jerry, ...
A: Schlage D Series Rhodes Lever, Yale Augusta 5400 Series, Arrow W or Q Series or Sargent 10 Line or ...
|
| Loose deadbolt | 9/6/2007 |
Q: I read your April 1, 2007 response on this same subject but did not find any screws. This is a ...
A: You'll need a locksmith to come to your house to help you further. It sounds like there may be a ...
|
| Loose deadbolt | 9/6/2007 |
Q: I read your April 1, 2007 response on this same subject but did not find any screws. This is a ...
A: You'll need a 5/32" allen wrench, or one within that size range unless your deadbolt has a cover ...
|
| Lever Locks/Sergent RE 6 pin keyways | 9/6/2007 |
Q: Will Sergent RE 6 pin keyways fit and work properly in LSDA L100 lever sets?
A: You'd have to contact someone that sells LSDA locks but they should fit okay. James www.jmlock.com ...
|
| recalcitrant deadbolt | 9/5/2007 |
Q: I've lubricated my lock, but when I insert the key, it goes in real smooth to a certain point. Then ...
A: The bolt hitting the strike plate won't cause the key to get stuck. Your key may have become bent ...
|
| recalcitrant deadbolt | 9/4/2007 |
Q: I've lubricated my lock, but when I insert the key, it goes in real smooth to a certain point. Then ...
A: There could be a ridge on the first or second cut of your key. This stops the pins from riding up ...
|
| Rekey all existing to match new deadbolt | 9/4/2007 |
Q: James - I would appreciate your input on whether my existing 6 keyed alike entrance and deadbolt ...
A: If you are referring to the tacks that go over the mounting screws, they are hard to remove and have ...
|
| Rekey all existing to match new deadbolt | 9/3/2007 |
Q: James - I would appreciate your input on whether my existing 6 keyed alike entrance and deadbolt ...
A: They can be keyed the same since they use the same keyway. It will take about a hour to install ...
|
| Rekeying skeleton locks | 9/1/2007 |
Q: I am remodeling my historic home and have dozens of interior doors with skeleton locks but no keys. ...
A: You'll have to find a locksmith in your area that can work on those. That type of lock is difficult ...
|
| Door latch tongues stuck | 9/1/2007 |
Q: I have an older home and many of the doors to rooms and closets won't stay closed because the ...
A: The springs may be worn out or the mechanism may be dirty. First try pushing the latch all the way ...
|
| Front Entry Handle Set | 8/31/2007 |
Q: I need to replace the Weiser Handle set the builders used for my double front doors. I want a ...
A: Kwikset makes one called Gibson. It has a single cylinder deadbolt and a locking thumbpiece. You ...
|
| 4 numbers | 8/30/2007 |
Q: which do turn numbers to open my safe
A: As stated prior to your asking, I don't answer safe questions so I'm not 100% sure on the first ...
|
| locked filing cabinet | 8/29/2007 |
Q: My company bought a fire proof filing cabinet. The cabinet was delivered locked with no keys. The ...
A: Open your yellow pages to Locks & Locksmiths and find a locksmith company that services safes. They ...
|
| Mastering Locks | 8/29/2007 |
Q: I'm a maintenance director at a charter school with a bad key system. I have some experience in ...
A: You need to master key 70 locks to one key and have each of the 70 have their own keys? Get a ...
|
| Fair pricing, appropriate action? | 8/28/2007 |
Q: I recently had the lock on the door to my apartment break when I returned home. (Insert key, turn ...
A: Without knowing what type of lock you have, what time this occurred and what the locksmith rates are ...
|
| Automatic Deadbolt lock | 8/27/2007 |
Q: Is there such a thing as an automatical deadbolt lock available on the market? The problem is that ...
A: If you have a locking knob or lever, replace it with a non-locking version. If your tenants aren't ...
|
| front door jammed shut | 8/22/2007 |
Q: since i moved into my house the front door lock has always been awkward to open, however I have ...
A: It may not be lining up with the door frame & strike plate. Try lifting, pushing or pulling on the ...
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| Larson storm door lock | 8/21/2007 |
Q: We purchased a Larson storm door. It came with two keys. We need another key made. Went to two ...
A: Sometimes the length of the key is not the problem. A longer key copy can work in a lock that you ...
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| Larson storm door lock | 8/21/2007 |
Q: We purchased a Larson storm door. It came with two keys. We need another key made. Went to two ...
A: The locksmiths need to cut them by code. I'm not sure what a Wright 2211 key looks like but the ...
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| Baldwin Deadbolt | 8/16/2007 |
Q: I changed out our old deadbolt with a baldwin (keyed on one side). The deadbolt works fine with the ...
A: You have installed the tailpiece incorrectly. Remove the mounting screws from the inside piece then ...
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| Rekeying/altering a Kwikset Ultimate | 8/16/2007 |
Q: Is it possible with a Double Cylinder Grade 1 Kwik-Set ultimate to put an Abloy disklock-pro ...
A: Because of the way Kwikset locks are made, it's not possible to do what you ask. If your deadbolts ...
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| Proper deadbolt installation | 8/15/2007 |
Q: I rent an apartment that for the past 4 years had a deadbolt and doorknob lock. The property ...
A: Using a non-locking knob is better in my opinion since the only way to get locked out is if you lose ...
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| Two locked steamer trunks. | 8/13/2007 |
Q: My mom recently bought two steamer trunks at a garage sale and then my brother and I accidentally ...
A: Take them to a locksmith to get serviced. That will save you a service fee (which could be $60 or ...
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| OLD lock disassembly? | 8/13/2007 |
Q: The front door lock is getting tired. At this time the deadbolt part is a real problem should she ...
A: The last time I serviced one of those locks, the lady called me to come back 2 days later because it ...
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| Key in lock | 8/13/2007 |
Q: I have trouble getting the key into the lock to unlock the door and also have the same problem ...
A: Spray some lubricant into the key hole then insert your key and turn it. Remove it, wipe it off ...
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| locked bathroom door | 8/11/2007 |
Q: My bathroom door is locked from the inside. I believe it is a push-in lock, but it may be the kind ...
A: Is there any hole on the trim piece next to the knob? A locksmith can get you in but there's almost ...
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| keys stuck in lock | 8/11/2007 |
Q: I just had duplicate keys made for the front door of my home. While testing one of the duplicates, ...
A: Keys made by anyone other than a locksmith can cause problems. If they don't work easily in the ...
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| key stuck in lock | 8/11/2007 |
Q: I am a renter and had noticed over the past week, maybe two at the most, that it was becoming ...
A: First, look at your key. There are 5 cuts on the key. Each cut is separated by a ridge. If any of ...
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| REPLACED Security Screen Door Key Lock in perfect working order NOW suddenly unlockable ... | 8/10/2007 |
Q: REPLACED Security Screen Door Key Lock in perfect working order NOW suddenly unlockable ... The ...
A: Have you tried inserting either lock and trying your key before reinstalling the set screw? You may ...
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| Old skeleton entry door lock | 8/10/2007 |
Q: I accidentally pushed the wrong button on the side of the lock mechanism on an old skeleton key ...
A: You need a key, or a locksmith. Those are impossible to open without damaging the door or the lock ...
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| locked bathroom door | 8/9/2007 |
Q: My bathroom door is locked from the inside. I believe it is a push-in lock, but it may be the kind ...
A: Think about how you lock the door from the inside. Is the button on the knob or on the trim piece ...
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| key all alike | 8/8/2007 |
Q: I BOUGHT 4 YALE LOCKSETS AT A YARD SALE (NEW. I HAVE LOCK SET KIT, HOW DO YOU KEY THEM ALL ALIKE. ...
A: Please refrain from using ALL CAPS. Disassemble the locks, dump the old pins, insert a new key into ...
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| Removing Deadbolt | 8/8/2007 |
Q: We are changing out all of the locks in the home we purchased last year. All have been straight ...
A: Some newer deadbolts use a cover plate on the inside cylinder with double cylinder deadbolts, such ...
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| Removing deadbolt in order to rekey | 8/6/2007 |
Q: I was able to remove the deadbolts and cylinders (identical to the one I'm about to talk about) to 2 ...
A: It could be that the tailpiece is bent - that's the part that goes through the bolt mechanism. Some ...
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| kwickset bedroom lock removal | 8/6/2007 |
Q: there are no screws to remove. the outside knob has a hole in the center. with a screwdriver I was ...
A: On the inside knob or lever should be a small hole that is on the thinner part toward the door face. ...
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| Schlage indoor privacy locks | 8/6/2007 |
Q: Our bedrooms & baths have what appear to be Schlage push button privacy locks. However, when the ...
A: Operate the lock with the door open. Push the button in then try the outside handle. If it unlocks ...
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| Stuck latch, need to turn knob to close door | 8/5/2007 |
Q: I've got a Schlage lockset, front exterior door. Suddenly, for the first time ever today, when I ...
A: There should be 2 parts to the latch that you can see from the edge of the door. One is about 3/4" ...
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| Unlocking a dexter privacy lock | 8/5/2007 |
Q: My father accidentally closed the door to the guest bathroom while it was locked. I've tried using ...
A: Think about how you lock the door when you are inside. Do you push in on a button or turn one to ...
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| substituting lock cylinder | 8/5/2007 |
Q: James I have a customer with a worn out titan ...
A: An UltraMax is the next generation Titan. Kwikset no longer makes the Titan. Most locks, such as ...
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| Schlage Privacy Push Button Lock Stuck | 8/4/2007 |
Q: we have 3 of the Schlage Orbit Privacy locks in our home (all push button). I'm not sure what has ...
A: The inside piece should turn, not push to lock. Depending on the model of lock you have (A, F, D ...
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| Re-keying locks | 8/4/2007 |
Q: We have 4 doors to the house. One is steel. I would like to have all the doors use the same key in ...
A: First of all I tell my customers to use a passage lock on their outside doors. They don't lock so ...
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| exterior door handle replacement, take off old set | 8/3/2007 |
Q: I have an exterior (back door) handle set I am trying to get off. The handle is round and is ...
A: I'm not sure that you need an allen wrench. Try depressing the retainer in the small hole and ...
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| schlege deadbolt | 8/2/2007 |
Q: I have a schlege deadbolt w/ two cylinders (keyed on both sides) and no screw holes to remove the ...
A: The trim piece is just sitting over the mouting screws. You'll have to pry it off, carefully as not ...
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| IDEAL SECURITY LOCK | 8/1/2007 |
Q: My question relates to the following that asked 10/30/06/ideal security lock. I think I have this ...
A: There are no locks similar to the Idea Security lock that most people still have unless you go with ...
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| How to pop out a lock cylinder | 8/1/2007 |
Q: I have a new Anderson storm door. The store said they could re-key it to match my entry door. I ...
A: Open the door. On the edge of the door is a set screw that is in line with the cylinder. Remove ...
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| Who pays to change the door lock? | 8/1/2007 |
Q: In California, I was in a roommate situation where my roommate ended up being a psycho. He stayed in ...
A: I'm not a lease expert nor am I a lawyer. My opinion is that if he told you he was paying for the ...
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| key won't open deadbolt | 8/1/2007 |
Q: I have an ASSA deadbolt. For some reason, the key will not open the lock. I can open it with the ...
A: Does the key turn in the unlock direction? If so, you have a problem with the connection between ...
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| can push down store front type lock | 7/31/2007 |
Q: I have a swinging door that has what I believe is called a store front lock. You turn the key and a ...
A: The lock isn't lined up with the hole in the frame properly. Open the door and lock it then try to ...
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| Repairing a Broken Deadbolt | 7/31/2007 |
Q: My deadbolt broke last night and the key is spinning when I turn it. Can I repair it without having ...
A: You can buy a new one at a locksmith or hardware store and have it keyed to your old key if you ...
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| Removing a handle | 7/31/2007 |
Q: I have a 30-year old house with Weslock handles on an interior door. The handles on both sides are ...
A: The slot should push in: you may need a thinner screwdriver or push harder. Check the other lever ...
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| Removing Schlage Entry Lock--Lost Key | 7/29/2007 |
Q: We have recently installed a new schlage keyed entry lock with separate dead bolt. The key set has ...
A: You can only remove a lock from the inside. You'll need to get it picked open if you are locked ...
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| deadbolt stuck and key slot destroyed | 7/29/2007 |
Q: I have an Anderson storm door with a brass lever handle and deadbolt (key outside, knob inside). We ...
A: You need to manually unlock it. After drilling the cylinder there is a stud that protrudes toward ...
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| control key | 7/28/2007 |
Q: I want to get a control key for a series of master-keyed Best locks I have. My local locksmith said ...
A: If you remove the pins yourself the locksmith can't decode them and they key will not work. You can ...
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| DOM ix dimple key | 7/28/2007 |
Q: I have a DOM ix deadbolt and I need 2 more keys made and can't find anyone with a machine to do so. ...
A: I don't know anyone in Denver or for that matter anyone outside of where I live now or used to live ...
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| Broken deadbolt | 7/27/2007 |
Q: About an hour ago I entered my house just fine with my key, just now by boyfriend tried his key in ...
A: The lock may need cleaning but if the lock isn't a name-brand, replace it with a Schlage, Kwikset or ...
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| Door Handle Latch | 7/27/2007 |
Q: I have a Yale door handle on my outside door that has a tongue like latch with a long handle under ...
A: Typically handlesets (what you have) with a thumbpiece for the latch break at that part and cannot ...
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| Door/lock Jiggles inside the door jam | 7/26/2007 |
Q: When my bedroom door is closed and my neighbors are walking heavily up above me, the door/lock moves ...
A: Inside the strike plate on the door jamb (the part the latch of the lock goes in to) there is a tab ...
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| Medeco thumb lock on lever handle | 7/24/2007 |
Q: I have a Medeco Eos lever handle with an inside thumb turn lock and key entry from the outside. When ...
A: This is a safety feature that a few manufacturers have on their knobs and levers. This is so if ...
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| Baldwin lock "transmission" | 7/23/2007 |
Q: My front door has a thumb lever that you push down with your thumb to enter the door. The lever ...
A: $300 is way too much. He should have replaced the entire lock for that much. Unless you live miles ...
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| bathroom door knob | 7/23/2007 |
Q: James..The door in the bathroom will not latch. Getting the old knob off is impossible! I am getting ...
A: The inside knob should have mounting screws. Remove those and the lock will pull off. If you see ...
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| Schlage Deadbolts | 7/23/2007 |
Q: I have several Schlage deadbolts that have worked just fine for years, but they are starting to ...
A: I recommend against using graphite. You may need to have new keys made. After a few years keys ...
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| old russwin lock | 7/22/2007 |
Q: I want to rekey an old russwin lock but I can not get the outside handle off. There is a small ...
A: Once the inside lever is removed, remove the inside trim plate if there is one. The outside lever ...
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| Travel Trailer Locks | 7/21/2007 |
Q: How do I Identify the Lock Cylinder in My Entry Function Locks on my Travel Trailer? I would like ...
A: On the edge of the door is a plate that surrounds the latch. Usually that has the name of the ...
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| abus lock trouble | 7/20/2007 |
Q: i have unfortunatly snapped the key to my abus lock in the lock, the model of the pad lock is (i ...
A: The back of the lock should have a small hole. Insert a small probe, such as a small drill bit, ...
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| PACK RATTING | 7/18/2007 |
Q: I KEEP ALMOST EVERYTHING. WHEN WE MOVED IN AND CHANGED THE LOCKS ON THE DOORS, I KEPT THE BOX TOP ...
A: That code is to match other locks of the same brand and model to your new ones so if you want to add ...
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| Storm door handle hitting deadbolt | 7/15/2007 |
Q: I recently installed a Larson storm door on the front of my house. After installation, I realized ...
A: You have 2 options: 1. Remove the storm door and reverse the direction of the opening; or 2. Move ...
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| Locking Doorknob | 7/15/2007 |
Q: I just installed an Emtek locking doorknob. Everything works fine but the inside button lock does ...
A: Schlage, Emtek and Baldwin use a panic exit feature on their knobs and levers. This means that the ...
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| Weiser doble keyed deadbolt | 7/15/2007 |
Q: I am changing out my deadbolt and i cannot figure how to remove the old one. There are no screws or ...
A: Some deadbolts have a cover over the inside cylinder which covers the mouting screws. Others you ...
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| broken screw in deadbolt | 7/14/2007 |
Q: I am trying to change out old locks in a home I just purchased and two of the deadbolts have screws ...
A: Go to your local hardware store or home center and look for a stripped screw remover. It has an ...
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| Transponder Car Keys | 7/12/2007 |
Q: I recently wanted an extra key for my 20004 Jeep Grand Cherokee. I purchased two replacement keys ...
A: The Strattec keys are generally better when it comes to VATS or PASS keys. I've not heard of them ...
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| Installing a deadbolt on a steel framed door | 7/10/2007 |
Q: Okay...a buddy of mine bought a condo and there was no deadbolt lock installed on the door. So, he ...
A: Mark the location of the bolt on the frame and drill a 1" hole using a bimetal hole saw through the ...
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| Hon lateral file cabinet lock | 7/9/2007 |
Q: I purchased a used 2-drawer HON (1994 model - 2000 Series) that did not come with a key. I was able ...
A: Lateral cabinets are hard to diagnose. If the cabinet had a lock in it when you got it, the bar ...
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| Changing Locks on New Home | 7/9/2007 |
Q: I am about to close on a new home, and I want to change the locks on the same day. There are four ...
A: Again that depends on how many locks you have (counting cylinders) and how much they charge for a ...
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| Changing Locks on New Home | 7/9/2007 |
Q: I am about to close on a new home, and I want to change the locks on the same day. There are four ...
A: A locksmith will charge you a service call in addition to the cost to rekey the lock cylinders. The ...
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| Locksmith as a career | 7/9/2007 |
Q: I have been interested in locks and security as a hobby as far back as I can remember. I have ...
A: You are close enough that the need for a locksmith is there but you starting one needs to be looked ...
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| Schlage Lock Stuck | 7/8/2007 |
Q: We have a Schlage door knob/dead bolt set recently purchased from Home Depot. The door knob lock is ...
A: Schlage locks always turn left to lock, right to unlock with the key, even upside down. Assembling ...
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| Key Broken Off In File Cabinet Lock | 7/7/2007 |
Q: The key broke off inside the lock of the top drawer of my 2-drawer (compressed wood) file cabinet ...
A: You'll need a very small drill bit. Keys are made of brass so a magnet doesn't work. Insert the ...
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| locksmith | 7/6/2007 |
Q: i was wondering how would i go about to see if my community can support a locksmith or another ...
A: It's hard to know a good way to do that. You can start by asking some of the businesses that you ...
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| Plastic sheet to Open Yale Locks | 7/5/2007 |
Q: I'm looking for the name of the plastic sheet that can be used to open Yale locks without the key. ...
A: From what I know the item you are referring to will open most locks unless the deadlatch is active. ...
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| deadbold removal | 7/3/2007 |
Q: I'm trying to replace our front door lock and door handle. the handle seem ok though I didn't do ...
A: I need more information and photos if you can. Are there any markings on the lock like a logo or a ...
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| Spindle won't come out of latch | 7/2/2007 |
Q: I replaced a lockset on my back door a few years ago without a problem. This morning I tried to ...
A: The latch may be broken. If you purchased the lock from a hardware store or home center it's ...
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| Entry lock for mixed residential/commercial | 7/2/2007 |
Q: I have a four-family brownstone for which I need to choose a new exterior entry lock set. I'm not ...
A: A deadlock is the whole assembly that is normally referred to as a deadbolt, which is actually just ...
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| Entry lock for mixed residential/commercial | 6/30/2007 |
Q: I have a four-family brownstone for which I need to choose a new exterior entry lock set. I'm not ...
A: Typically a handleset is a handle with a thumbpiece which is attached to a springlatch which holds ...
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| Which is the better brand? | 6/28/2007 |
Q: James, I ran to Home Depot yesterday to get a feel for the different lock brands. The three that ...
A: First off, Home Depot is a hardware store, not locksmiths and that is who you should buy locks from. ...
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| ideal security door lock | 6/28/2007 |
Q: Ihave and entry door ideal security lock set. It has a lever handle with a vertical dead bold lock. ...
A: The closest thing to what you have is made my Segal and can be found at most locksmiths and harware ...
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| Anderson Storm door lock -- Schlage compatible | 6/27/2007 |
Q: I have a Anderson storm door lock that I am trying to get rekeyed but the person in Home Depot ...
A: Those locks are hard if not impossible to rekey. You may be better off buying a new lock from a ...
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| Titan deadbolt removal | 6/26/2007 |
Q: How to do it? I've pulled the screws from the inside but something is still locking the outside ...
A: There are 2 sets of screws on those deadbolts. Small ones that hold the inside plate and those ...
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| Jammed entry lock | 6/26/2007 |
Q: I have an entry door lock that has jammed. Twisting the knob does not open the lock. I've removed ...
A: The latch mechanism may be broken. First try pushing or pulling or even lifting on the door as you ...
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| Change lock | 6/25/2007 |
Q: I have an apartment to rent and the last tenants left with the keys. I managed to change the lock on ...
A: That lock should use 2 rim cylinders and you can get replacements from most locksmiths. Removing it ...
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| Adams Rite Lock | 6/24/2007 |
Q: I recently purchased a building. There is an Adams Rite lock on one of the doors. The lock doesn't ...
A: Remove the trim plate on the outside edge of the door (should be 3 screws on a bolt; 2 screws if ...
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| Broken Deadbolt | 6/23/2007 |
Q: My Front door deadbolt is broken. The key will spin on the lock side of the deadbolt, but the ...
A: Those clips are available at a locksmith. Kwikset locks are notorious for breaking those clips and ...
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| removing lock cylinder from kwik lock ext. door set | 6/21/2007 |
Q: James: I am trying to re key a kwik set exterior lock.(twist lock on one end , keyed on the ...
A: You need a Kwikset removal tool. It's the only way to remove those, unless you have the newer ...
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| replacing Kwikset entry door lock | 6/18/2007 |
Q: I need to replace the locks to my front door. Now has a Kwikset handle and a Defiant bolt. Both are ...
A: Replacing a Kwikset handleset is not easy when you want to use another brand or even another style ...
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| lost keys | 6/17/2007 |
Q: I have two items - an old cedar chest and an old metal mailbox - and I've lost the keys for both. ...
A: The chest may use a standard furniture key. Go to a locksmith shop and ask them for a National ...
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| door knob with no visible screws | 6/15/2007 |
Q: I am trying to replace an exterior door knob. The latch plate says National Lock. It is a push ...
A: Your door may be thicker than normal and that causes the release pin hole to be inset into the rose ...
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| Found key | 6/13/2007 |
Q: My sister's husband just passed away and we found 3 keys that a local locksmith has identified as ...
A: I haven't dealt with those locks before so I wouldn't know even what brand of lock or key you have. ...
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| broken deadbolt | 6/11/2007 |
Q: I have a Shlage front door deadbolt. Our key will not unlock the deadbolt, neither will the manual ...
A: Lift, push or pull on the door while turning the thumbturn (manual lever). The door may have ...
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| Kwickset lock | 6/8/2007 |
Q: I am unable to remove the inside knob in order to tighten the lock assembly in the door. Kwikset ...
A: Go to: http://www.kwikset.com/Support/default.aspx# Then find the model of Kwikset you have. From ...
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| broke my deadbolt | 6/8/2007 |
Q: So I recently bought a basic lockpicking kit; thought it was kinda cool. When I first got it I guess ...
A: You're going to need to take it apart and repin it. If you don't have the tools yourself you'll ...
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| locksmith training in terms of overall information security | 6/6/2007 |
Q: I am currently in the field of computer network security, and am interested in branching out in an ...
A: Some states require certification so check with your state's business office. Local cities and ...
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| Schlage "storage" lever lock | 6/6/2007 |
Q: I am working on a Schlage lever storage lock. The problem is the whole lock is loose in the door and ...
A: You'll have to remove the inside handle to access the mounting screws. The release pin sometimes ...
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| turning the lock over | 6/4/2007 |
Q: I just installed Kwikset Doorknobs on all of our exterior doors and had them all keyed the same. ...
A: Unfortuantely you can't change the direction of the cylinders without a Kwikset tool. If you can ...
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| Kwikset Handle sets | 6/3/2007 |
Q: I work for builders first source of Jacksonville, Florida for 18 years as a service tech servicing ...
A: Are you referring to the tiny ball bearings used in construction keying? If so, the cause of the ...
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| Abus padlock | 6/3/2007 |
Q: I own several Abus padlocks. They are the kind that can be keyed to a regular schlage key... I've ...
A: It sounds like they weren't assembled correctly from the start. Since they come sub-assembled from ...
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| Kwikset lever for front door | 6/2/2007 |
Q: I have a Kwikset front door lever. It is loose right now. There are no screw heads visible. I ...
A: I can't get the Kwikset site to cooperate. Click the following link and search for Category of ...
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| Armored Security Strike | 6/2/2007 |
Q: James, I'm trying to find an "armored security strike" (that's what Defender calls them) for a ...
A: I've not heard of "Defender" brand. I recommend a 4" or larger strike for deadbolts in wood frames. ...
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| Lock installation | 6/1/2007 |
Q: I just got to my new apartment and I needed to purchase a lock for the door, so being the thrifty ...
A: Install the keyed cylinder with the small plate that has 1 larger hole and 2 smaler ones. The plate ...
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| Lever Lock | 5/31/2007 |
Q: Please call me at 702-604-3498 if you get this right away. I understand it hast to have a key ...
A: As you stated, you are aware that the lock cylinder must be turned in order to depress the retaining ...
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| 1950s weiser entry handle set | 5/31/2007 |
Q: James, I would like to know if parts are available somewhere for a 1950s Weiser entry handle set. It ...
A: I don't recommend Weiser and don't know of any parts available. They are junk locks in my opinion. ...
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| jamed dead bolt | 5/30/2007 |
Q: the deadbolt is jammed and the door is locked and can't be opened.I removed the knob and the key ...
A: Lift up or push down on the door while you turn the deadbolt with a screwdriver (the lock is removed ...
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| stuck door handleset | 5/23/2007 |
Q: Not sure if you can help me or not. I have Titan handleset on my front door. It gets direct ...
A: The thumbpiece that operates the latch mechanism is wearing out and eventually will either break off ...
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| lost keys | 5/22/2007 |
Q: I have lost my keys to my pvc front door. It is a standard council house door. Do i just drill the ...
A: If you have a single-sided lock you can remove the set screw in the side of the door then turn the ...
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| Harloc replacement | 5/15/2007 |
Q: I have Harloc entry door handle hardware. I want to replace them. I have tried to stain the doors ...
A: If you're talking about a handleset where you have a long handle that attaches at the latch area and ...
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| Kwikset deadlatch | 4/27/2007 |
Q: I have a kwikset entry and the deadlatch will not move out of the door frame enough for the door to ...
A: Try pushing the door so that the whole latch goes into the hole. Once its in there, use a small ...
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| kwikset deadbolt won't budge! | 4/24/2007 |
Q: I am trying to remove a kwickset deadbolt (key on both sides). I removed the two screws on the ...
A: Sometimes locks get painted on or if the door gets hot from direct sun, the paint or other finish ...
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| english door hardware | 4/23/2007 |
Q: I am soon going to be moving to the US from England, and am wanting to bring some nice door handles ...
A: It's unlikely that European lock handles will fit US style locks. The US market uses inches and ...
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| door handles | 4/23/2007 |
Q: my little girl has just pulled the handle off my front door everything else is ok its just the ...
A: If your child pulled the handle off, it's time to replace it with a better one. If a child can do ...
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| Removing a Kwikset Deadbolt | 4/22/2007 |
Q: My husband are attempting to replace our Kwikset Deadbolt on our front door. It is keyed only from ...
A: I'm not aware of any Kwikset deadbolt that has a plate on the inside, besides the thumbturn plate. ...
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| Ideal Security Super Guard II | 4/20/2007 |
Q: Last night, the interior lever (handle) of our front door lockset, which is an "Ideal Security Super ...
A: The locksmith is correct. There are no replacement parts to be able to repair that lock. The only ...
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| Help needed to make doorlock unlockabe | 4/14/2007 |
Q: Please kindly advise. We lost the key to a storeroom door. As we don't want it to be accidentally ...
A: You'll have to replace the lock with one that doesn't lock, or have the existing one rekeyed so ...
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| Harloc entry door | 4/11/2007 |
Q: I recently purchase a house and changed the cylinders on my entry doors' dead bolts. The front door ...
A: You'll need to remove the entire lock and replace it with something better, like Schlage. Harloc is ...
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| safe combination | 4/8/2007 |
Q: My stepfather passed away and left numbers for a safe combination of a Meilink safe but do not know ...
A: The indicator you need to use is the one at 12 o'clock. The other one is for changing the ...
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| medeco deadbolt removal | 4/4/2007 |
Q: my memory is shot, i guess. i have a medeco deadbolt, keyed outside, thumb inside. trim ring both ...
A: Should be a set screw on the thumbpiece, remove it and the thumbturn should come off. The cylinder ...
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| medeco deadbolt removal | 4/4/2007 |
Q: my memory is shot, i guess. i have a medeco deadbolt, keyed outside, thumb inside. trim ring both ...
A: I haven't installed a Medeco in a while but I think it's simliar to a Lori deadbolt. Remove the ...
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| front door key sticking | 4/2/2007 |
Q: My front door locks are having trouble accepting my key without some work in jiggling the key in the ...
A: Take your key to a locksmith and have them make a new one from code. Keys are made of brass and ...
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| schlage double sided deadbolt | 3/31/2007 |
Q: how can I tighten the deadbolt, it has gotton lose on the door and shifts when in use thakyou
A: Remove the screws from the edge of the door around the bolt. If the plate can be removed there ...
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| deadbolt | 3/24/2007 |
Q: I am trying to remove a deadbolt but there doesn't appear to be any screws on either side. any ...
A: There could be a removeable face on the inside part or it could be a deadbolt that uses mortise ...
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| schlage dual cylinder deadbolt and schlage F lockset | 3/22/2007 |
Q: JAMES I WENT OUT ON ONE OF MY FIRST COMMERCIAL JOBS TODAY. THINGS DID NOT GO SO WELL AND ACTUALLY I ...
A: http://consumer.schlage.com/pdf/RekeyInst.pdf ...
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| frozen vehicle doors (not locks!) | 3/19/2007 |
Q: I'm writing to ask what locksmits do when they get calls about frozen vehicle doors ... not frozen ...
A: I haven't opened cars in quite a few years and never came across that problem. Generally the lock ...
|
| Key Blanks | 3/17/2007 |
Q: I duplicate keys on my job (apt. maintenance) and use the specified WR5 blanks for our Weiser ...
A: Acutally Weiser has 5 different blanks all with the same milling. They just have different bows and ...
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| locks | 3/5/2007 |
Q: I maintain a fleet of mail trucks in northern Illinois. 3 locks per truck. No matter what we use , ...
A: Unfortunately the only way to combat ice in locks is what you are doing already. If you had a way ...
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| cylinder plug removal | 3/2/2007 |
Q: It is a schlage double deadboltHello, I have a problem removing the cylinder plug from the housing. ...
A: You can pick the lock open or use a key blank and a shim. The other alternative is to remove the ...
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| Schlage Lockset/Handle is Loose | 2/20/2007 |
Q: The handles on the front door to my 4-year old condomium are coming loose. As far as I can tell, the ...
A: The 9044 is a Grade 1 Mortise Privacy lock with a coin turn piece on the outside. This lock is ...
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| locksmith training | 2/5/2007 |
Q: Can you pls tell me about a good traning school in southhern California? Thank you, Rafael
A: I'm not aware of any training schools anywhere, other than correspondence courses, of which there ...
|
| impressioning | 2/3/2007 |
Q: my question is about impressioning a key, instead of using files to make the cuts, can you use some ...
A: If you use a machine for impressioning you will most certainly cut too much off the key and have to ...
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| broken key | 1/30/2007 |
Q: i wonder if you could help me please. there is a key broken in the lock of my bedroom window and i ...
A: You need a very small drill bit. Insert the bit between the key and the lock and thread it in until ...
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| cylinder removal | 1/19/2007 |
Q: I have a schlage rekeyable padlock. I opened the lock and removed the screw located in the open ...
A: Sorry for the delay in responding. I'm without phone and internet at this time due to a storm. The ...
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| locked child's bedroom door | 1/12/2007 |
Q: Help! My granddaughter's bedroom door (rental home) sometimes sticks. Wasn't a big deal until now. ...
A: If the knob is off the door you should be able to move the latch manually with a screwdriver. If ...
|
| Broken Commercial Lock | 1/10/2007 |
Q: I own a business and it turns out the lock on one of my front doors is broken. The lock will turn ...
A: I have emailed you a response to your direct email to me earlier. You have an Adams Rite hookbolt ...
|
| Schlage lock problem | 1/9/2007 |
Q: I bought a Schlage entry lockset and deadbolt two years ago, keyed the same. Now the entry lock has ...
A: Sounds like a spring is broken or part of where the spring sets is. Schlage has a 3 year warranty ...
|
| Front Door lock problem | 1/8/2007 |
Q: I have front porch and my problem is with the inner door. It seems to have two locks, one is a bolt ...
A: Sounds like you have a 3-point lock. Sometimes the mechanism that the vertical rods are attached to ...
|
| lost key | 1/6/2007 |
Q: I have now lost the 2nd lawn mower key, they are very small after all.... The mower was bought 2nd ...
A: Contact a mower dealer in your area that sells MTD mowers. You may not find them at a home center ...
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| Weiser Masterkey Question | 1/6/2007 |
Q: When masterkeying a weiser single cylinder deadbolt I have been using the regular formula of ...
A: You have it slightly wrong. It's not the master key minus the regular key. To determine the pins, ...
|
| Door has no handle | 12/31/2006 |
Q: the door to my apartment was made without a handle so the key is used instead, the problem is I've ...
A: Most double cylinder locks aren't interconnected but I'm not familiar with Euro locks so they could ...
|
| Clarification of a previous response | 12/31/2006 |
Q: In a question on deadbolt installation on metal doors and jambs you stated the following: "If you ...
A: Yes, you will not need to indent the door edge if you have enough room between the door and jamb. ...
|
| Curio Cabinet Lock | 12/30/2006 |
Q: James, I have a curio cabinet that is locked. I have the key but it will not work to unlock the ...
A: You'll have to check inside the keyhole for any obstruction. It's unlikely that someone using the ...
|
| Amerock deadbolt replacement | 12/29/2006 |
Q: I have old Amerock deadbolt locks on the exterior doors of my 30 year old house. These are the ...
A: If the plate on the edge of the door that surrounds the bolt can be removed, there should be 2 small ...
|
| open store room door | 12/21/2006 |
Q: I have a store room that is separate from the carport. It has the circuit breaker panel in it and ...
A: Try sliding a credit card between the door and jamb. If you don't want to destroy a valid credit ...
|
| stuck deadbolt | 12/19/2006 |
Q: The bolt for the lock is stuck and will not open. I took the lock off the inside of the door. How do ...
A: It may be jammed against the strike. Pull or push on the door while you turn the mechanism with a ...
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| key jammed in mortise lock | 12/16/2006 |
Q: Key is jammed at a slight angle into mortise lock in bathroom door. May even be wrong key (it really ...
A: I haven't done much work with older style mortise locks. The best I can suggest would be to try to ...
|
| Faultless Knobset Rekey | 12/14/2006 |
Q: I'm a property owner that uses Kwikset locks, and am use to rekeying those. I bought some Faultless ...
A: The Faultless locks I've dealt with come apart simliar to Kwikset unless the knob has a hole in the ...
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| Rekeying a common area door | 12/13/2006 |
Q: Grand mastering sounds like what I would ideally like to do. I checked with a couple local ...
A: Just to clarify something: A cylinder is the item in the lock that turns when you insert the proper ...
|
| Rekeying locks | 12/13/2006 |
Q: We have a deadbolt (requires akey on both sides) and a doorknob lock on all exterior doors. They ...
A: I advise all my customers to key all their locks the same to eliminate any possible problems with ...
|
| interior door knob latch frozen | 12/13/2006 |
Q: The door between bathrooms shut and froze. We can't get the door knob to open it, have removed the ...
A: You'll have to destroy it to remove it. Pliers, a hammer and a cold chisel or flat head screwdriver ...
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| Rekeying a common area door | 12/12/2006 |
Q: I just moved into a condo that is one floor of a two-story house. Each condo has its own front door ...
A: Your key opens your door only and your neighbor's key opens their door only. To make your key work ...
|
| i lost my car keys | 12/11/2006 |
Q: I have lost my car keys, and i have no spare..my car is a mercedes benz e320 model (1999); the ...
A: If you can get a key from the dealer you purchased the car from they just need the VIN. A MB new ...
|
| locksmith business | 12/7/2006 |
Q: I was tired of being under paid and under appreciated, but over worked! So now I'm a CL who's ...
A: It's hard to know what the going rates for services are in any area unless you call a few of your ...
|
| Installing a deadbolt | 12/3/2006 |
Q: My door is actually wood, rather than metal, does this change the procedure? Thanks for you help, I ...
A: Solid wood doors still need to be drilled at low speed or the saw will gunk up. If your frame is ...
|
| Installing a deadbolt | 12/3/2006 |
Q: I have a regular, commerical door with a basic lock and want to upgrade to a deadbolt. My two main ...
A: Please print this and read the whole thing before attempting to perform this task. Since most ...
|
| Schlage inside lever removal | 11/28/2006 |
Q: I have a commercial Schlage lock w/deadbolt. The inside/outside levers are coming lose from each ...
A: The hole in the lever near the door has a retainer clip behind it. Depress it and pull the lever ...
|
| locksmith video school or others | 11/27/2006 |
Q: my question is,why does locksmith video school or any other schools say after you take their ...
A: They want your money. Every business wants your money. It is mostly true that you can start your ...
|
| Master Shrouded Padlock Jammed | 11/24/2006 |
Q: I have a Master Titanium-reinforced shrouded padlock on my garage door. It's model number 185XD, I ...
A: This type of padlock cannot operate properly if the shackle is jammed against the hasp since it has ...
|
| Mastering a Weiser Deadbolt | 11/24/2006 |
Q: I work in apt. maintenance and have been learning how to master deadbolts. The existing locks are ...
A: There is no #1 master pin for most locks, including Weiser. Weiser locks are not the best for ...
|
| Lost key for the file cabinet | 11/20/2006 |
Q: I lost the key of the file cabinet during the moving. It is metal and old. How should I open it? ...
A: Open the yellow pages to the locksmith section and have one of them come out to either replace the ...
|
| Kwikset Entry Latch stuck | 11/20/2006 |
Q: How do I get the latch out.... I only have access to it through the hold where the handles went.I ...
A: You need a hammer and a cold chisel. A pair of pliers helps too. Use the chisel to break apart the ...
|
| residential metal door security | 11/15/2006 |
Q: I'm renting an old house that has a door that doesn't quite fit. The door jamb is wood. The door is ...
A: A deadbolt is the best option. The strike plate needs 3" screws to work best. I'm not sure what ...
|
| Schlage Privacy Locks Pushbutton Stuck | 11/15/2006 |
Q: I have several Schlage privacy locks installed in my house. After a year of working fine, a few of ...
A: Locks require regular maintenance. Remove the locks from the door and verify that the latch ...
|
| Key stuck in Titan Lock | 11/15/2006 |
Q: I unlocked my door but am now unable to get the key out. Any suggestions?
A: Make sure the key is in the 0 position (usually 12 o'clock). Push in on the part of the lock that ...
|
| Medeco Tailpiece | 11/14/2006 |
Q: I have the page where I bought it from. There is a picture of the cylinder. I also still have the ...
A: It looks from the photo that the end of the cylinder has a C clip that will come off if you pry it. ...
|
| Can't remove deadbolt | 11/13/2006 |
Q: We have a deadbolt that is likely original to our 1978 house. We were able to remove the interior ...
A: If your lock has a large plate on the edge of the door it's most likely a mortise lock. The ...
|
| sentry safe | 11/12/2006 |
Q: where can I get A new handle for my sentry gun safe David
A: It wouldn't be worth while to replace any part of a Sentry safe since they are the cheapest safes ...
|
| neede a arch | 11/12/2006 |
Q: I used bolt cutters to break a key best padlock and i want to repair the same lock have the same key ...
A: Some padlocks have rekeyable cylinders. If so, you should be able to remove the cylinder from the ...
|
| Schlage Entry Lockset | 11/12/2006 |
Q: I just put in a new schlage lockset and it has an emergency panic free exit feature. Is there anyway ...
A: All standard commercial locks must be manufactured so that free egress to the outside of a building ...
|
| Medeco Tailpiece | 11/11/2006 |
Q: I purchased a knob cylinder off ebay and there is a tailpiece inside it that I can't get out. It ...
A: Without a photo or more information I can't help much. C clips are sometimes used on cylinders and ...
|
| Remote controlled keyless door lock | 11/9/2006 |
Q: I'm looking for a keyless door lock that can be activated, disabled, reset and otherwise controlled ...
A: Citadel by Logica should provide you with what you need. The Citdadel system is the software and a ...
|
| schlage series of locks | 11/6/2006 |
Q: how do you tell if your lock is a "c" , "f", "s", series.
A: F series locks use a different type of cylinder than others. The spring cap is pushed away from the ...
|
| Baldwin mortise deadbolt | 11/6/2006 |
Q: It will be later in the week before I can try to fix it. Before I installed it I did try the key in ...
A: Open the door and face the edge where the deadbolt is. In your hand that the outside of the door is ...
|
| Latches | 11/5/2006 |
Q: What is the difference between a "dead latch" and a "spring latch"? What are each used for. The ...
A: A deadlatch is a latch that has a deadlocking action. Deadlatches incorporate 2 spring latches, the ...
|
| loose deadbolt latch | 11/1/2006 |
Q: When I lock the lock and leave the door open, I touch the bolt outside of the door edge, I can feel ...
A: Almost every deadbolt will do that. As long as you can't push the bolt back in when you lock it ...
|
| removal of double deadbolt lock | 11/1/2006 |
Q: I have a security storm door with a double key cylinder deadbolt lock. I need to remove the lock ...
A: Open the door. On the edge is a screw that is centered on the lock cylinder. Remove that screw, it ...
|
| loose deadbolt latch | 11/1/2006 |
Q: James, I am a first time user here. I rekeyed my front door Schlage C deadbolt lock. I took out the ...
A: What part of the latch is loose? Is it the screws that hold it in? Schlage bolt mechanisms tend to ...
|
| Russwin lock | 10/31/2006 |
Q: I got the knob off of the spindle. How do I remove the spindle. It does not go through the door to ...
A: Some spindles are split in the middle and each side turns independently from the other. When this ...
|
| Dead Bolt Problem | 10/28/2006 |
Q: My tenant changed the locks on the house and abandoned the property. I served all the official ...
A: If a locksmith won't even try to pick the lock, find another locksmith. Destruction of any lock is ...
|
| Medeco Deadbolt Removal | 10/23/2006 |
Q: I have a Medeco Deadbolt. It's looks kinda old. It has keys on both sides and has no visible ...
A: There are 2 possible ways to remove this lock: 1. Remove the screws on the edge of the door that ...
|
| Arrow Deadbolt Removal | 10/21/2006 |
Q: My friend just separated from her husband and needs to replace the locks on her doors. Since I have ...
A: Insert a key into the inside cylinder and turn it. The holes that screws should be in will soon ...
|
| Schlage key stuck | 10/17/2006 |
Q: James, This is about a new Schlage deadbolt (bought second hand but in new packaging). I went to ...
A: The lock is on the door? Remove the screws and remove the lock. Turn the key to the 12 o'clock ...
|
| about foley-belsaw | 10/9/2006 |
Q: .james.. i just wanted to ask about taking a home-study course in locksmithing from ...
A: I took the Foley course and found it interesting but it only teaches some of what you need to know. ...
|
| what is a good school to take for locksmithing | 10/9/2006 |
Q: ..i want to start a career in locksmithing but am not sure where or who is best...some companys ...
A: Coorespondence courses are generally the best starting point because they'll give you basic ...
|
| changing knob covers | 10/7/2006 |
Q: It's a Kwikset Maximum. Can't find part # but to buy another whole set just for the knob would cost ...
A: You can't buy just the knobs or levers, you have to get the whole thing. Have you checked out ...
|
| slam locks | 10/6/2006 |
Q: I currently have a mortise lock which needs to be replaced (gave out the key during renovation and ...
A: Mortise locks use a mortise cylinder that can be rekeyed or changed to any number of other keyways ...
|
| Key stuck in Schlage deadbolt lock | 10/6/2006 |
Q: I recently installed a dual key entry Schlage deadbolt lock on my front door. I made the mistake of ...
A: Remove the lock from both sides of the door. Remove any keys. Insert a key into each cylinder and ...
|
| key stuck in weiser deadbolt lock | 9/29/2006 |
Q: My key got stuck in the outside keyhole of a weiser deadbolt lock. I took the outside part off, the ...
A: Weiser locks aren't that great. I'd suggest upgrading to a Schlage which should fit the existing ...
|
| Medeco Patriot system | 9/28/2006 |
Q: I have a question about the Medeco Patriot system. I've also heard of the Biaxial lock system. ...
A: If you buy any high security lock system that requires a signature card or other type of ...
|
| cant get bolt out of wall/door | 9/25/2006 |
Q: My deadbolt between the garage and house jambed in the locked position. I have taken the knob off, ...
A: The bolt is installed with the door open so it's impossible to remove if you can't open the door, ...
|
| Schlage interior deadbolt key just spins | 9/25/2006 |
Q: My bedroom door is locked but when I insert the key it just spins around. How do I get in it?
A: You'll have to find another way in or call a locksmith. You can try a cake icing spreader or a ...
|
| changinga medco lock for another | 9/24/2006 |
Q: Have a personally owned private home. I want to change the current Medco lock for another Medco ...
A: It's possible that the lock is removed by removing the plate on the edge of the door and inserting a ...
|
| Apartment door lock- | 9/20/2006 |
Q: I have a problem that just developed this morning with my apartment doorknob. The lock has a ...
A: Remove the lock from the door and replace it. This isn't something that can be fixed. I recommend ...
|
| rekeying schlage lockset 'F51 v acc 505' | 9/19/2006 |
Q: i bought this schlage keyed entry lockset 'F51 v acc 505' from homedepot but i want it to unlock ...
A: A Schlage lock cannot be keyed the same as a Kwikset without the right cylinder. It's my ...
|
| Titan door knobs | 9/17/2006 |
Q: I recently purchased Schlage locks for the entire house only to find out they don't fit. What ...
A: Cook, What is it about the Schlage locks that you purchased that keeps them from working on your ...
|
| curio cabinet locked and key broke in lock | 9/16/2006 |
Q: My wife has a curio cabinet and the key broke in the lock the other day. How can I get the key out ...
A: Depending on what type of key it is you'll need some small probe tools and needle-nose pliers. ...
|
| Rekeying | 9/14/2006 |
Q: Old tenant left. New tenant moved in. 2 lock setup: 1 deadbolt + 1 keyed knob (2 different keys) ...
A: Have both locks rekeyed to a new key, same key for both. Most locksmiths can do this for you. If ...
|
| Schlage lock - unlock by jiggling the knob | 9/13/2006 |
Q: I just bought a new Schlage lock for a bathroom (model p513-500 ??). After installing it, I ...
A: Sounds like there's a problem with the lock. Return it to where you purchased it and request a ...
|
| Changing a Schlage Key-in-Knob Cylinder. | 9/9/2006 |
Q: I hope to change the cylinder in my Schlage F51 knob and I need a starting place to disassemble the ...
A: Insert the existing key and turn it to stop. Insert a small probe tool into the hole that is either ...
|
| 3 level masterkey | 9/7/2006 |
Q: you mentioned HPC's MasterKing software,how much and where can i get it?Any master key course ...
A: http://www.jmlock.com/index.asp?PageAction=VIEWPROD&ProdID=298 or you can search using your ...
|
| 3 level masterkey | 9/6/2006 |
Q: a question for you.For example i need to re-key cylinders up to 3 level,eg,grand mastekey goes to ...
A: I use HPC's MasterKing software. It saves a load of time. It sounds like you want User Key, Master ...
|
| LOCKS | 9/5/2006 |
Q: HEY,IM HAVING TROUBLE TRYING TO MAKE A REGULAR KEY FROM A MASTERED KEY,I WORK AT A HOSPITAL;WE HAVE ...
A: It's possible to make a master key from a lock that's been mastered but without the right tools it's ...
|
| Bump Keying; resistent locks. | 9/5/2006 |
Q: Just to be clear, I am not looking for information on how to bump key, I am adding a new lock to ...
A: If you are concerned about someone bumping your lock open then you need more than what a Medeco, ...
|
| LOCKS | 9/4/2006 |
Q: HEY,IM HAVING TROUBLE TRYING TO MAKE A REGULAR KEY FROM A MASTERED KEY,I WORK AT A HOSPITAL;WE HAVE ...
A: Actually if your locks are master keyed, you would only need a master key for each set which would ...
|
| Bump Keying; resistent locks. | 9/4/2006 |
Q: In a prior answer you indicated that Everest, along with other locks, would be resistent to key ...
A: Any lock with a sidebar would require a key that cooresponds to that sidebar or any attempt to bump ...
|
| Patio Door stuck in locked position | 9/2/2006 |
Q: hope you can help. I have a sliding patio door which is locked shut. The lock has a lever which, ...
A: I haven't heard of this type of lock (using a key to fix it in place). Can you provide photos? Try ...
|
| US Lock Double Cylinder Deadbolt Removal | 8/28/2006 |
Q: I recently moved into a house with US Lock double cylinder deadbolts. I'd like to remove and replace ...
A: If you have the Lori type of deadbolt (remove the faceplate from the edge, then use an Allen ...
|
| Broken spindle, Titan lock | 8/28/2006 |
Q: I have a Titan keyed entry two knob lockset that was purchased in 1999. One day last week the key ...
A: Any Kwikset lock can use the same key as you have currently but you'll have to get the new one ...
|
| I'm pulling my hair out... | 8/28/2006 |
Q: James, I'm so excited I found this site. I just spent 2 hours on this and need some help. I ...
A: Congratulations on completing your refinishing project. I did the same to a front door on a house ...
|
| Ideal Security - Jimmy Proof Lock | 8/26/2006 |
Q: James, I saw that you've assisted several people in the past with Ideal Security locks. My house ...
A: As I suggested to the others with this same lock, insert your key into the inside cylinder and turn ...
|
| Deadbolt removal | 8/25/2006 |
Q: My mother-in-law recently purchased a new home. Im helping her with various odd jobs around the ...
A: Sometimes metal tacks are used to cover the screw heads. Pop those off to access and remove the ...
|
| Deadbolt lock | 8/24/2006 |
Q: My front door deadbolt is loose. It's a ideal security brand from the mid-70's. There are no visible ...
A: Insert your key into the inside key hole and turn it until the slot next to the key hole moves out ...
|
| Locks and doorknob | 8/22/2006 |
Q: I cannot remove our doorknob. There are no screws visible on the outside, and I can't find a ...
A: Knobs are removed in one of a few ways: 1. Remove the screws that go through the rose; 2. Push in ...
|
| Rekey Weiser locks to Kwikset key | 8/22/2006 |
Q: Want to rekey all (7) locks of my new to me (2 yrs old) house to a Kwikset key from my previous ...
A: http://www.jmlock.com/index.asp?PageAction=VIEWPROD&ProdID=500 The above is a LAB Mini Dur-X ...
|
| what does this mean?? | 8/20/2006 |
Q: how are u?? Have some question,What are the different btween schlage,weiser or ...
A: Most cylinder pins are the same size diameter, this is why you can use a large pin kit for a variety ...
|
| Replacing Double Cyl Schlage | 8/20/2006 |
Q: I have a double cylinder Schlage lock about 17 years old. There are no screw heads. The two heads ...
A: Some double cylinder deadbolts have a cap over the inside cylinder to cover the screws. You have ...
|
| Titan lock catching | 8/17/2006 |
Q: When I put my key in the lock and try to turn, it won't turn. I have to work it back and forth. ...
A: Try locking/unlocking the lock with the door open. If it works better that way, the problem is the ...
|
| Which deadbolts can not be | 8/17/2006 |
Q: There have been many many articles on the web about how pin & tumbler locks can be opened using a ...
A: Medeco Maxum deadbolts as well as other types of high security locks from ASSA, Primus, Everest or ...
|
| Any published books??? | 8/15/2006 |
Q: James, Do you have any literature available where you guys give up your "secrets" of opening locks ...
A: If someone has those to sell, they need to be in prison for treason...or something. Any book that ...
|
| Front Door Lock | 8/12/2006 |
Q: Three years ago when my wife and I moved into our apartment we inherited a very different door ...
A: Ideal Security is out of business, and, as you can probably tell by the lock, it's a good thing. ...
|
| Interior Deadbolts | 8/8/2006 |
Q: I am wanting to put deadbolts on two interior hollow core doors, the newer plstic covered doors. Is ...
A: Kwikset makes a single sided deadbolt with a plate on the inside. Part# 667 (660 Series). They ...
|
| bathroom lock w/o hole | 8/8/2006 |
Q: i have a bathroom door that has a push in lock but has no holes in the door handle. its been locked ...
A: If it doesn't have an emergency release hole, you need to replace the lock with one that does. Call ...
|
| double cylinder | 8/6/2006 |
Q: where can i get the magnet?Any possibility to send it to Singapore? Regards, AzmanHi,i need your ...
A: I don't have a source for those magnets. You can try cutting some dowel rod or copper tubing in ...
|
| double cylinder | 8/4/2006 |
Q: i need your assistance in rekeying a double euro profile cylinder.How do we remove the cylinder?Are ...
A: If the top of the lock doesn't have any set screws covering the chambers you'll have to get some ...
|
| upside down master lock | 8/1/2006 |
Q: We recently put up a stockade fence and placed a lock on the door. This lock comes in two pieces and ...
A: First, get a regular copy of your key. Take the key home and cut off the head (the large part that ...
|
| lost keys | 7/31/2006 |
Q: My wife and I just moved into a 40-year-old home, and we find that we have no keys to the outside ...
A: It's impossible to know what key bittings are used in most locks, such as yours. There are no key ...
|
| Commercial Locks | 7/31/2006 |
Q: I am a new locksmith and a friend of mine needs his store rekeyed. I looks like a mortise cylinder ...
A: All mortise cylinders will be serviced the same with the exception of high security ones. If you ...
|
| titan lock | 7/31/2006 |
Q: My Titan handleset has a separate deadbolt with a knob on the inside. I want it to be keyed on the ...
A: You need a double cylinder deadbolt. Your current one cannot be changed into such so you'll have to ...
|
| Fuhr lock will shut door but can't turn key to lock it | 7/30/2006 |
Q: Our back door is uPVC with a fuhr lock. Upon application of WD40 (the handle pushing-up to lock ...
A: I haven't heard of that brand although it sound European. Without knowing the lock first-hand I ...
|
| Master Keying | 7/29/2006 |
Q: What is the difference between a "maison" lock and a master keyed locked? I have a 360 unit apt ...
A: I haven't heard of maisoning but if one guy said it will allow almost any key to open it, most ...
|
| Dexter front door lock | 7/28/2006 |
Q: I am trying to replace my front door lock. It's a Dexter with a handle on the outside and a standard ...
A: Pry the rose back and see if you see any screw heads. If you can, the knob has to come off unless ...
|
| How many levels can there be of masters? | 7/27/2006 |
Q: I see by the Lock Keying Diagram that there are lock levels. Can there be four key levels? ...
A: It is but every time you add an extra master key to a lock you are adding another shear line which ...
|
| I need help......Rekeying a front door | 7/23/2006 |
Q: i want to change keys to my front door. i have the hardware off the door and now im lost. i have all ...
A: The next step depends on what brand of lock you have. Each brand is taken apart differently and ...
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| deadbolt lock for 5th wheel trailer door | 7/20/2006 |
Q: James, I just bought a new 5th wheel and would like to put a residential style double key deadbolt ...
A: You need a double cylinder deadbolt that's designed for use on a mobile home or RV. Kwikset makes a ...
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| missing bolt | 7/20/2006 |
Q: went to open my fron door and noticed the one of the bolts was missing that holds my schlage ...
A: If you mean the machine screw that goes from the inside thumbturn to the outside housing - contact ...
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| Almont | 7/19/2006 |
Q: I have several Almont "ReKey" padlocks and the tools that enable you to rekey them. However, there ...
A: From what I can tell, you need a reloading tool and retainer pin to rekey Almont padlocks. In ...
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| Rekeying Schlage locks | 7/18/2006 |
Q: I have always had a hodge-podge of locks on my house, but all have Schlage C keys. Recently I ...
A: The code on the key is the actual bitting which corresponds to the pins needed, unless the code is ...
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| Fulton Trailor receiver lock | 7/16/2006 |
Q: I have a Fulton, Recever lock, which has been on my truck for a couple of years. I am trying to ...
A: I haven't seen a Fulton brand lock. If your lock has been exposed to the weather for 2 years, it ...
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| lock out of bathroom | 7/16/2006 |
Q: my bathroom door is locked from the inside. On the oppsite side there is a hole in the middle of the ...
A: Generally you need to push in to unlock that type of lock. A nail or ice pick would work. That is ...
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| key won't work | 7/14/2006 |
Q: When I came home yesterday afternoon, the key worked fine to unlock my door. I went to leave later ...
A: Make sure your key isn't bent. Spray some WD-40 into the key hole, insert your key and turn both ...
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| Rekeying a Master Padlock | 7/14/2006 |
Q: I have a Master Padlock without a key. I have been given a task by my boss to see if I could fashion ...
A: You can't remove most Master Padlock cylinders, they are inserted during manufacture then the ...
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| stuck key | 7/13/2006 |
Q: I have a kwikset dead bolt that uses a key on both sides to lock the door. I can remove the key ...
A: Open the door and lock the deadbolt. Remove the screws for the deadbolt and pull it off the door. ...
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| I'm locked out | 7/10/2006 |
Q: I need help fast! I locked myself out of my room and I don't have a key to get in. How do I unlocke ...
A: Call a local locksmith. You only other option is to try and get in yourself and without a key, that ...
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| Antique mortise locks double cylinder | 7/9/2006 |
Q: I broke off a key in my mortise lock, and had to take it apart to remove the broken part. Putting ...
A: Those mortise cylinders will bottom out in most locks so they can't go in further and they may not ...
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| Deadbolt with a longer throw | 7/9/2006 |
Q: I recently had a break in and i have been looking for a deadbolt with a longer throw the longest i ...
A: A 1" deadbolt throw is the most I've seen. The key isn't the amount of throw, it's how strong the ...
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| removing deadbolt | 7/8/2006 |
Q: I have some Harloc deadbolts in my house, keyed on both sides. I can't figure out how to remove ...
A: Insert a working key into the inside cylinder and turn it both directions until the holes where the ...
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| schlage deadbolt operation | 7/8/2006 |
Q: i would like to modify a schlage single-cylinder deadbolt so that it cannot be operated from the ...
A: There is a single-sided deadbolt (keyed from the outside, no thumbturn inside) but since you already ...
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| rekeying | 7/5/2006 |
Q: Are Kwikset and Schlage market standards or are they brand names of locks?? My cylinder is a ...
A: Kwikset and Schlage are brands of locks but also are keyways - different millings in the side of the ...
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| rekeying | 7/3/2006 |
Q: I am trying to re-key, the back door at my house to match that off my front door. i have done basic ...
A: Depending upon what brand of lock and keyway, there are anywhere from 5 to 10 sizes of pins, but the ...
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| cutting a metal door jamb | 7/3/2006 |
Q: The frame is not aluminium but steel. There is no glass in the door.I have rented a small building ...
A: Some steel frames are filled with concrete and/or mortar but I've only seen that on the side jambs, ...
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| remove old commercial lock | 7/2/2006 |
Q: I own a business in an old building and need to replace the lock on the front door. It is a Cupples ...
A: I haven't heard of that brand but your door may be one of the standard commercial storefront doors ...
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| cutting a metal door jamb | 7/2/2006 |
Q: I have rented a small building for my business and need to bring in some coolers. The building is ...
A: Most of those are aluminum hollow frames. You can generally tell aluminum from steel if the front ...
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| Bathroom door locked itself | 7/2/2006 |
Q: My bathroom door locked itself. It is a plain metal door knob with a small hole in the center that ...
A: If you have yet to open it, take a nail or a long thin straight probe and push in on the hole. If ...
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| combination lost | 7/1/2006 |
Q: I have an old mosler comb. safe with a lost combination Ther is a number 101623 on the front I want ...
A: Open your local phone book and look under Locks & Locksmiths for a local locksmith. You may have to ...
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| Schlage Privacy Lock | 6/29/2006 |
Q: James, There is only one screw on the handle...the mounting screws (on the plate) must be on the ...
A: You could take a hammer to the lock but it may damage the door in the process. I'm not aware of any ...
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| Schlage Privacy Lock | 6/29/2006 |
Q: James, I have tried all you suggested with no success. The pushbutton lock does not appear to be ...
A: You said there was a knob screw - the mounting screws should be on the outside of the door. Remove ...
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| Schlage Privacy Lock | 6/29/2006 |
Q: I have a Schlage Plymouth style privacy lock installed on my powder room door. Somehow it was ...
A: Insert a small screwdriver into the hole and turn it. It should unlock. If your lock has a ...
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| Which Deadbolt? | 6/29/2006 |
Q: James. First, you are a funny (and knowledgeable) dude. Please excuse my college-speak. I loved ...
A: PLastic in any lock is a very bad idea. You're wanting a deadbolt for protection and plastic..well ...
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| key turns and turns | 6/28/2006 |
Q: Last night, I removed the lock on my back door to install enclosed blinds over the window. I ...
A: It sounds like the spindle isn't lined up right with the inside handle. The spindle on a Kwikset is ...
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| titan deadbolt | 6/27/2006 |
Q: I have two identical titan deadbolts with the same key. Suddenly the key won't turn on the top bolt. ...
A: Try another key if you haven't to make sure it's not your copy of the key. Turn the lock from the ...
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| Rekeying schlage locks | 6/26/2006 |
Q: We have 5 doors with keyed deadbolts, but the bottom knobs all lock/unlock differently from the ...
A: Schlage knobs and levers all will operate the same way. The inside knob/lever will always be ...
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| taking apart an old doorknob | 6/26/2006 |
Q: The lock is a "Schlage" lock. Each of the handles can wiggle within the hole in the door, so I don't ...
A: If your lock has a pushbutton on the inside (not one that turns) and it's a Schlage, it's quite an ...
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| taking apart an old doorknob | 6/26/2006 |
Q: I am attempting to replace an old doorknob. It is a push button lock on the inside, and just a ...
A: The lock may be painted onto the door. If the door was freshly painted and not allowed to dry ...
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| Removing an ASSA Deadbolt | 6/25/2006 |
Q: James, I'm trying to remove an ASSA deadbolt, I have no idea which one it is.. I got as far as ...
A: I haven't installed or removed an ASSA deadbolt before but it looks like if you remove the plate on ...
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| Master Key for multiple locks | 6/24/2006 |
Q: I own nine rental properties, and my keychain is always getting out of control. I would like to be ...
A: There are a few ways to get this done: 1. Call a local locksmith and have them master key each ...
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| Remove broken Schlage deadbolt lock | 6/24/2006 |
Q: I cannot open my front door (with Schlarge deadbolt). I remove the lock housing out from the door ...
A: Send photos if you can: james @ jmlock.com The bolt mechanism has to be removed from the edge of ...
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| damaged lock | 6/23/2006 |
Q: What causes a key that belongs to a lock not to fit in the lock (hard to get the key into and out of ...
A: Without proper maintenance a lock will get sticky and may eventually fail. Picking the lock will ...
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| Assa, Medeco & Schlage Locks | 6/19/2006 |
Q: Please compare Assa, Medeco and Schlage deadbolt locks - the ones that would be used on condo entry ...
A: From ASSA's website: "The ASSA 6000 Series deadbolt is designed to withstand any form of physical ...
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| Schlage Keyed Entrance lock | 6/18/2006 |
Q: We are looking at replacing the lock on our bedroom with a lock that would be hard to pick open. We ...
A: Schlage locks are a bit harder to pick but aren't pick-proof, then again no lock is pick-proof, but ...
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| Schlage key in knob cylinder | 6/18/2006 |
Q: I took apart the Schlage key in lock cylinder and in the process of removing the C ring I popped of ...
A: It appears that they are $8.00 per 25 retail. If I were to get them it would be a bit cheaper but ...
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| Master Key Locks vs. Builder Key Locks | 6/17/2006 |
Q: My condo community has experienced a rash of burglaries. Either a key is used or the locks are ...
A: Your locksmith is correct. A construction keyed lock (your builder refers to them as "builders ...
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| patio door handle spring | 6/17/2006 |
Q: I have an Andersen patio door (the hinged kind). It has a handle, not a knob. When you pull the ...
A: It sounds like the return spring has broken. It's inside the main body of the lock behind the ...
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| locksmith business | 6/17/2006 |
Q: 1) I would like to start my own business. I could not find any info about needing a license in my ...
A: I am unaware of the laws in other cities and states. You'll need to contact your local business ...
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| Sticking lock | 6/16/2006 |
Q: James. Can I rekey the new locks so that I can use the same key for my front door and my garage ...
A: If currently your front door and garage use the same key, then yes you can have the new ones keyed ...
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| Broken key in car door | 6/16/2006 |
Q: What a great web-site. I just learned how to get my broken key out of the car door. Since it's ...
A: Unless you have a special key you can contact an automotive locksmith. They should be able to take ...
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| Sticking lock | 6/16/2006 |
Q: I have a Kwikset door knob lock and deadbolt that have become worn. It has become very difficult to ...
A: Kwikset locks are made to last about 5 years. If it's been longer than that since they were ...
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| how do I take out my deadbolt lock | 6/15/2006 |
Q: I am having a nightmare of a time taking off my deadbolt lock on the house that I own. Can you ...
A: On the tumbturn under the part that goes into the door is a small set screw, possibly made of ...
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| deadbolt for thin exteriordoor | 6/13/2006 |
Q: I need to fit a deadbolt on my boat which has an exterior door that is 1 3/16" thick. I saw your ...
A: The only solution is to build up the door around where the lock will go. There aren't any ...
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| Broken key in lock (another one!) | 6/13/2006 |
Q: Really liked your clear advice to other questions. I know you have been asked similar but I wonder ...
A: First of all $150 is way too much for a service call, unless you're in New York, Chicago or another ...
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| I'm locked inside my apartment! | 6/12/2006 |
Q: I'm unable to open my apartment door to get out into the world. I turn the knob, but the latching ...
A: Because of the way those locks are installed you can't perform normal methods to bypass the lock or ...
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| MEDECO Keys | 6/12/2006 |
Q: I bought a house in Chicago,IL. The main door has a MEDECO lock. I have only one key. Do you know ...
A: Medeco keys must be made by the locksmith that orginally made them. It takes special equipment to ...
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| Kwikset Lock | 6/11/2006 |
Q: I am trying to remove a Kwikset lock from my back door. It has a knob on both sides and is not a ...
A: Some of the newer Kwikset locks are installed differently than one might imagine. Pull off the rose ...
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| Yardeni double cylinder deadbolt | 6/10/2006 |
Q: I have purchased used french doors (maybe 15-20 years old) which happen to have an existing existing ...
A: The allen screws should loosen the cylinders but I've never heard of Yardeni until today when I ...
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| bedroom door lock/lost key | 6/9/2006 |
Q: I have a schlage lock on my bedroom door. I have lost the key. Is there a code somewhere on the lock ...
A: Since every lock is designed to be different and there are thousands of possible combinations to any ...
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| Ideal Security Lock Replacement | 6/7/2006 |
Q: One of them recently broke, and I would love to be able to replace it with the same thing. Do you ...
A: Ideal Security is out of business and I know of no other manufacturer that makes what you speak of. ...
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| Masterkeying | 6/7/2006 |
Q: I have rekeyed and picked locks at the hardware store that I managed for years. I am interviewing ...
A: Best locks are IC Core locks which require a bit more information that I can give. Master keying ...
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| Key wont turn in ignition | 6/5/2006 |
Q: I have a 98 Nissan Altima and my key will not turn in the ignition. I drove the car in the morning ...
A: You need a locksmith to remove the cylinder and repair it. Most likely the tumblers have jammed or ...
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| deadbolt removal | 6/5/2006 |
Q: where is the set screw located? Nothing is visable except two small holes on both sides of the bolt. ...
A: The set screws are inside the holes next to the bolt and are about 1" back. Don't unscrew them all ...
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| deadbolt removal | 6/4/2006 |
Q: please advise on how to remove a deadbolt. read your article, no pins or screws visable. It is old ...
A: Look on the edge of the gate and remove the screws around the bolt. If the plate can be removed ...
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| 1988 88 delta royal | 6/2/2006 |
Q: well most importantly my gf just got a new car a 1988 olds 88delta royal and the driver door wont ...
A: You will have to remove the inside door panel from each door with this problem. Find the linkage ...
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| best locks | 5/31/2006 |
Q: I have just started my locksmith business 1st of the year. I have a customer that wants his best ...
A: BEST only sells to end-users, such as your customer. Master keying BEST cores, or any IC core, is ...
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| key mmachines | 5/30/2006 |
Q: I have a original blitz 1200cmb. what do you recommend for high security keys like vw, bmw keys, ...
A: The Bianchi B303 - http://www.jmlock.com/index.asp?PageAction=VIEWPROD&ProdID=1124 will do high ...
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| Medeco lock rekeying | 5/26/2006 |
Q: I have a property with three doors, each of which has a deadbolt lock. Each lock has a Medeco ...
A: I find it unprofessional that the locksmith you spoke with didn't offer this information free of ...
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| key depth increments for master locks using mk1 keys | 5/26/2006 |
Q: what are the increments used on a master lock brand using an mk1 key (ie 015 or 025) as an example ...
A: From what I can find, depth increments are .015 with #0 being the shallowest at .275 and a #7 being ...
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| rekeying | 5/25/2006 |
Q: Is it possible to rekey a regular schillage doorknob type lock or must the lock have a removeable ...
A: Almost any brand and style of door lock can be rekeyed. Schlage locks require the use of the ...
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| Key stuck in lock! | 5/25/2006 |
Q: I really hope can help me. I know nothing about locks so this will be hard for me to describe , ...
A: Make sure that the key is in the same position that it would be if you were inserting it, then pull. ...
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| ideas to keep disabled kids from escaping | 5/24/2006 |
Q: I have twin 3 yr. old boys with autism. We are having a problem with both of them trying to run out ...
A: There isn't much available for screen doors as far as locks go. Try here: ...
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| Setting a Keyed entry lockset - Weiser | 5/19/2006 |
Q: I have 2 deadbolts, both keyed the same (Weiser). I went to a locksmith and purchased a keyed entry ...
A: Take it back to the locksmith. I'm not sure what he meant by 'insert the key, turn 1/4 turn to set ...
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| I am a recent graduate of a basic locksmith course | 5/15/2006 |
Q: Mr James, I have a Schlage kik cylindrical lever lock that has been keyed for a master. There are ...
A: I don't think this is something that you can fix. I just installed an F Series knob with the same ...
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| lost key | 5/7/2006 |
Q: I have a combination lock safe and I need to change the combination, but I have no combination ...
A: Call a safe locksmith. Safe keys come in sets unless you have the one that came with the safe, if ...
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| Door lock problem | 5/4/2006 |
Q: I have an exterior door with a Dexter lock that I am having trouble with. When I shut the door, the ...
A: You have 2 options: 1: check the strike plate in the door jamb. The bolt may be rubbing on it ...
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| deadbolt with no key | 5/3/2006 |
Q: i have a question about changing a deadbolt lock without a key? we recently moved into this home and ...
A: Look at this response first: http://www.allexperts.com/answerq.asp?QuestionID=3964115&ExpertID=42028 ...
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| bathroom locked from inside | 4/30/2006 |
Q: Our bathroom door was accidentaly locked from the inside. We tried inserting a thin object into the ...
A: Some of the locks like this require the latch mechanism to be pushed toward the latch side to open, ...
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| Cannot remove Kwikset bedroom doorknob w/lock | 4/19/2006 |
Q: I am totally new to locksmith techniques so please excuse the way I try to describe my problem. ...
A: You have a deadlocking spring latch. The small part you see is part of the deadlocking mechanism ...
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| Impressioning keys | 4/16/2006 |
Q: I HAVE BEEN TRYING TO IMPROVE MY SKILL(?) AT IMPRESSIONING LOCKS LATELY. UNFORTUNATELY I AM NOT ...
A: Although I no longer impression keys (automotive is the most common reason and we don't service ...
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| Loose Schlage lock on Condo Door | 4/15/2006 |
Q: Our front door is a Schlage handle lock. It is working fine, however, it is loose, and I can see ...
A: I'm not sure what type of Schlage handle lock you are referring to. Every lock is secured with ...
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| Interior door lock .. | 4/9/2006 |
Q: I am trying to replace my interior door locks. I think they are Sargent Series 6 locks. Now I read ...
A: The hole in the 6 Series Sargent Grade 1 locks is accessed behind the rose. The only way I've been ...
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| Schlage locking position | 4/8/2006 |
Q: I recently bought a Schlage doorknob and noticed that the inside twist lock is locked when in the ...
A: Every lock manufacturer decides which way to engineer the thumbturn portion of their locks. Schlage ...
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| bathroom door lock | 4/8/2006 |
Q: I have a push button lock on the doorknob face and I want to know if I can unlock it from the other ...
A: Most privacy locks (what you have) requires either a push or a turn from the outside through a small ...
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| Arrow Deadbolt | 3/31/2006 |
Q: I have a double key arrow door deabolt. NO visable screws except for the edge where the bolt pops ...
A: If you can remove the faceplate on the edge of the door completely, there most likely is a small set ...
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| Rekeying Andersen door lock | 3/28/2006 |
Q: I would like to rekey five Andersen door locks (cylinders) to be unlocked by the same key that ...
A: Baldwin uses a key similar to the Schlage SC1. I haven't seen an Anderson lock so I don't know ...
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| how to rekey door lock without old key | 3/28/2006 |
Q: With respect to your answer to how to remove Schlage cylinders from locks, if I lost my key, is it ...
A: You would need to pick the lock if you don't have a key. The cylinder has to be turned 90 degrees ...
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| Antique Safe | 3/27/2006 |
Q: I have an old safe given to me and it's very old. When I took it to a locksmith to open it he was ...
A: I'm on AllExperts.com to help people but unfortunately I don't know where to find information about ...
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| odds two people have the same lock | 3/27/2006 |
Q: James, What are the odds that they same key will open two different home locks in a given ...
A: If the same locksmith keyed the locks it's less likely if they did their job right. If it was a ...
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| deadbolt won't lock | 3/27/2006 |
Q: I bought a Schlage deadbolt from Home Depot and had it professionally installed by a locksmith about ...
A: It sounds like it's not installed properly on the door. If the tailpiece isn't turned the correct ...
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| bathroom door locked from inside | 3/20/2006 |
Q: My children turned the lock on their bathroom door, exited the bathroom, shut the door behind them, ...
A: You can retract the latch by pulling the mechanism toward the hinges with most locks. Privacy ...
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| Re-keying a Master padlock | 3/18/2006 |
Q: Helo, I'm trying to take the cylinder out of a Master padlock. Looks like the type that can be ...
A: The little hole on the side is usually a drain hole. If it's a laminated steel padlock, it's ...
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| I reinstalled, rekeyed old... | 3/18/2006 |
Q: I reinstalled, rekeyed old yale double cylinder locks - where they came from 3 doors. The key locks ...
A: Remove the locks from the doors and make sure the key works all of the cylinders. With the bolt ...
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| tuff stuff-ripped off | 3/17/2006 |
Q: The scenario you have described seems like what has happened to us. I live in Atlanta, Georgia. ...
A: Rekeying is almost always cheaper than replacing locks. This depends on the type of lock because ...
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| key stuck half way in lock | 3/17/2006 |
Q: here's my problem. I placed my key into the key hole, turned it and it unlocked. So far so good. ...
A: Sounds like a key retaining lock. Some locks hold the key in place when the lock is unlocked. I've ...
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| tuff stuff-ripped off | 3/17/2006 |
Q: I read one of your answers to someone who asked if they got ripped off for prices they were charged ...
A: Get a lawyer and file suit against the company. I assume they gave you a receipt for the service ...
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| Broken lock | 3/15/2006 |
Q: After picking (I'm practicing) my Master ProSeries 6121 with success 4 times, I've been trying to ...
A: That model is rekeyable so if you have it unlocked, insert a screwdriver or allen wrench into the ...
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| masterkeying locks | 3/12/2006 |
Q: i have several kwikset deadbolt locks i would like to key to a master key as well as the key that ...
A: First remove the 'E' clip on the back of the lock plug. Insert the existing key and turn from the ...
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| Mortise Lock Spindle | 3/8/2006 |
Q: I have a question about removing the spindle on an old Russwin exterior door mortise lock. Before I ...
A: Without seeing the lock up close it's hard to say for certain but some spindles are 2-piece with the ...
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| Lock out of car... | 3/1/2006 |
Q: I can get a slim jim but how do you actually use it? I am licked out of my 2000 Nissan Altima...
A: Take the slim jim, slide it into the door, grab the linkage and unlock the door. Oh don't forget ...
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| Best Lever Lock | 2/27/2006 |
Q: I have a entrance door with a Best deadbolt and a keyless lever. How can I replace the lever with a ...
A: Depending on the type of lever you currently have, you may need to modify the door a bit to accept a ...
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| Ideal Security Lock | 2/25/2006 |
Q: I have a "Ideal Security Lock" on my kitchen door that I need to replace. There are no visible ...
A: I received your email with the photos. I am going to have to send these photos into a trade ...
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| removal of inside trim plate of Dexter lock | 2/22/2006 |
Q: James, I am having my front door painted and I want to take the brass door handle off. It has a ...
A: The brass trim plate usually just pops off when you pry it. I haven't dealt with a Dexter lock in a ...
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| curio cabinet keys | 2/21/2006 |
Q: I have a corner curio cabinet that uses a skeleton key, which I have lost. The cabinet is locked and ...
A: CompX (formerly known as National Lock) makes a warded barrel key that is already cut to fit most ...
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| Removing Schlage lever lock | 2/20/2006 |
Q: I have a Schlage Lever lock on my front door and I can't figure out how to remove it. I found the ...
A: The outside handle will only come off if you first insert the key and turn it 90 degrees, then ...
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| keys for 1987 porsche 944 turbo | 2/19/2006 |
Q: I have lost the door/ignition key for my 1944 porsche turbo. I have all the tags with key codes. ...
A: You'll have to try a local automotive locksmith or visit the Porche dealer for replacement keys. ...
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| rekey | 2/14/2006 |
Q: I need to rekey a kwikset lock and I am unable to open the cylinder. I have a rekey kit that I am ...
A: Remove the lock from the door. Then go to this link to see how to remove the cylinder from the ...
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| Key stuck in door | 2/14/2006 |
Q: I have a 2002 Honda CRV, and I had been having difficulty locking the driver side door with the key, ...
A: That sounds a bit high. Contact another locksmith or even a local Honda dealer. Actually it's not ...
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| Schlage door lock | 2/11/2006 |
Q: I recently installed a Schlage door lock on my front door and I have a question. The inside handle ...
A: Schlage knobs & levers will always be unlocked from the inside even if the outside knob or lever is ...
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| getting started. | 2/6/2006 |
Q: I've always been interested in locksmithing and am now trying to find out more information on the ...
A: You need to contact your local city, state and county governments to find out what they require as ...
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| Lock lubrication | 2/2/2006 |
Q: I am trying to sort out the conflicting information I have read about lubricating locks. Experts ...
A: Olson, In my opinion graphite will absorb some moisture and cause it to gum up. It's very messy as ...
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| research questions about locksmithing and lockpicking | 1/29/2006 |
Q: For my senior project I have chosen the topic of Lockpicking and how easy it can be for people to ...
A: At the time I was out of work and didn't really have anything that I felt like was my 'calling'. In ...
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| Thin door deadbolt | 1/25/2006 |
Q: James, I read the other question and answer regarding deadbolts for thin doors. I have Schlage (?sp) ...
A: That thin of a door will be an issue. If you install a 7/8" DIA bolt in a 1-1/8" thick door you ...
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| automotive locks | 1/19/2006 |
Q: I lost my only key to my car and i want to know if i take my car's door lock to the the locksmith, ...
A: It's not possible to make a copy of a lock and end up with a key. However, you can take the lock to ...
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| strange spindle | 1/16/2006 |
Q: It is square and has a flat rod coming out of it. I can't get the cylinder out. I tried inserting ...
A: There are 2 makes of locks that require you to remove it from the door, insert a key, pull out on ...
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| Removing Kwikset cylinder | 1/11/2006 |
Q: I have rekeyed a number of locks. I now need to masterkey some Kwikset door knob locks however I ...
A: You need a Kwikset removal tool. They are designed to remove the front of most Kwikest knobs and ...
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| REPLACING A KEY | 1/10/2006 |
Q: So the outline would only work if the I still have part of the key. You dont think it will work if I ...
A: The only way an outline will help is if it's exact. Since it's an outline, the dimensions will be ...
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| REPLACING A KEY | 1/9/2006 |
Q: I was wondering if you could replace a key without the original. My brother broke our only mail key ...
A: If you still have the other part of the broken key, it may be enough to get a copy made. Take it to ...
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| door knob won't turn | 1/8/2006 |
Q: .. i have a door knob that won't turn, so i've gone to replacing it. i am now stuck trying to remove ...
A: Remove the screws for the knob and take it off of the door. Take a flathead screwdriver and try to ...
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| deadbolts | 1/7/2006 |
Q: .i am trying to upgrade security here,and was wondering what you would recommend as some of the ...
A: Sorry for the delay. I generally recommend Schlage to my customers because they have shown a ...
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| deadbolt does not open when it is cold outside | 12/22/2005 |
Q: What do I need to do when my deadbolt will not unlock when I turn the key and the temperature is ...
A: Lift or push down on the door while turning the key. You may also or instead have to push or pull ...
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| rekeying | 12/10/2005 |
Q: Just a comment, you mention Home Depot as a place not to do rekeying for you. I work there and ...
A: Larry, I mention Home Depot as a place not to have rekeying done for several reasons: 1. They are ...
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| tuff stuff | 12/8/2005 |
Q: I got charged $110 for each of 3 Tuff Stuff Deadbolts and $75 for each inside door handle with key ...
A: UPDATE:05/02/2006 Hello Bob, I thought you should know that I have found out more information ...
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| Balwin Premier Entry door lock | 12/3/2005 |
Q: This is a Baldwin Premier Exterior Mortise door lock. We are having a tough time removing this lock ...
A: To remove the cylinder from most mortise locks, remove the cover plate from the edge of the door. ...
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| Auto lockout business | 12/3/2005 |
Q: I have been interested in locksmithing for quite a while, and just very recently have begun ...
A: Licensing is going to depend on your state, city, county and other requirements. Contact them ...
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| Odd backset | 12/1/2005 |
Q: I bought a house with a broken Amerock deadbolt. The lock is now beyond repair thanks to a ...
A: This one: http://www.jmlock.com/index.asp?PageAction=VIEWPROD&ProdID=862 is available with a 2" ...
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| lost car keys | 11/17/2005 |
Q: I came across your post on about.com that was in response to a lost primary key for a vehicle. I ...
A: You need to contact the original dealer of the vehicle to obtain the key codes. They may not have ...
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| jamming a lock mechanism | 10/4/2005 |
Q: I'm a novelist trying not to make my characters look like idiots. My question is, is there a way to ...
A: A person could jam the latch in such a way that it wouldn't extend from the door, thus allowing the ...
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| door & lock safety | 9/17/2005 |
Q: My house was broken into two days ago. A few years ago, the old wooden side door was replaced with ...
A: First off, you selected a Weiser...bad idea. Secondly, the strike plate for the deadbolt must not ...
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| Choosing a security lock | 9/14/2005 |
Q: I'm moving into a new apartment and want to change the locks. The entry door has an ordinary lock ...
A: If the current locks function as they should, there is no reason to replace them with new ones. ...
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| remove old schlage lock | 9/12/2005 |
Q: I am trying to remove an old schlage lock. (1971-1972). I remove the interior cover, got the knob to ...
A: On the small round part of the knob that's closest to the door there is a small hole or slot. ...
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| Remove Commercial Door Hardware | 8/25/2005 |
Q: I am trying to replace a commercial door handle with no lock with a locking one. I have done this ...
A: I wasn't sure if you had one of those types of commercial locks so I didn't mention the king's nut. ...
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| Remove Commercial Door Hardware | 8/24/2005 |
Q: I am trying to replace a commercial door handle with no lock with a locking one. I have done this ...
A: Generally commercial locks are removed by first removing the interior knob or lever then pry or ...
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| Deadbolt Removal | 8/7/2005 |
Q: I am a partner in a finance company and we have recently begun property aquisition. This means ...
A: Find a locksmith in your area that will open the houses for you and make you keys. If you use them ...
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| Correspondence courses | 7/26/2005 |
Q: In your professional opinion, what is the best mail correspondence school for locksmithing?
A: (This is a copy of my answer since you said you lost it) I have only dealt with Foley-Belsaw and I ...
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| garage door lock broken | 7/24/2005 |
Q: My son of 14 had locked himself out of the house and also left the handle of the garage door inside ...
A: Without seeing the door or the lock, one plan of action would be to use a large flat head ...
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| single deadbolt removal | 7/12/2005 |
Q: I want to rekey my deadbolt lock. I have removed the inside screws and the bolt plate screws but ...
A: Reinsert the bolt plate screws as this causes the bolt to move around and you don't need that as ...
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| locked bathroom door | 7/7/2005 |
Q: Our bathroom door handle is locked from the inside. To lock this door a button is pushed on the ...
A: I had a service call with one of those. It was on their bedroom and they couldn't get in. It took ...
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| locked bathroom door | 7/7/2005 |
Q: Our bathroom door handle is locked from the inside. To lock this door a button is pushed on the ...
A: Most bathroom locks require the use of either 1) a nail pushed straight into the hole; 2) a small ...
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| Replacing a cylinder | 6/24/2005 |
Q: The lock on my security gate is not working properly. I found a replacement cylinder (MARKS) that ...
A: Marks Mortise locks are removed as follows: Remove the 2 screws from the edge of the door on the ...
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| residential handlesets & levers | 6/20/2005 |
Q: I want to buy a handleset in brass that has lifetime tarnish protection. On the inside my wife ...
A: Schlage uses Ultima Brass which is a good finish but has no lifetime finish. Kwikset offers ...
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| New Lockset issue | 6/18/2005 |
Q: hope you can help me with this, is a bit odd. I bought a new lockset...finally found one I really ...
A: I'm not quite sure what you are referring to. If you could provide photos (james@jmlock.com) of ...
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| Replacing Schlage Double Cylinder Deadbolt | 6/18/2005 |
Q: James, I'm trying to replace my Schlage double cylinder deadbolt and can't find any way to remove ...
A: On the newer style Schlage double cylinder deadbolts the plate on the inside cylinder (where the key ...
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| broken key | 6/7/2005 |
Q: This is a round lock that has a round toungue runing into the lock. There is no place in the back ...
A: If this is the type of lock you have, every one that I have seen has a drain hole in the back of the ...
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| broken key | 6/6/2005 |
Q: Just broke the key in a round lock (in my storage unit) - can not grab the key it is inside the ...
A: Insert the end of a paper clip into the small hole on the back of the lock and push. It should push ...
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| masterkeying phantoms | 6/3/2005 |
Q: What is the difference between phantoms and interchange in master keying
A: Key interchange is where a change key or a master key unintentionally opens one or more locks in a ...
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| Broken key | 5/31/2005 |
Q: Okay let me just right to the point. I am planning a senior prank. I'm planning to take keys insert ...
A: Locksmiths can remove broken keys from locks, most of the time without too much trouble. If the key ...
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| home door lock cylinders | 5/11/2005 |
Q: I have any issue with my house locks that frustrates me to no end. When I get home I have to ...
A: If properly installed, every deadbolt (that I'm aware of) on the market will lock when you turn the ...
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| Deadbolt not locking easily | 5/10/2005 |
Q: I installed a new non-keyed, non-locking doorknob and now when I try and unlock the deadbolt above ...
A: The strike plate for the deadbolt isn't lining up properly. You either need to move the strike ...
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| Removing Schlage lockset | 5/10/2005 |
Q: The house I bought last year has a Schlage E series lockset of unknown age. The doorknobs are ...
A: Pry up the rose on the inside of the door. Underneath that should be 2 screws. The rose is the ...
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| Removing Schlage lockset | 5/8/2005 |
Q: The house I bought last year has a Schlage E series lockset of unknown age. The doorknobs are ...
A: It sounds like your latch may be worn or it could just be dirty. I first have to give you a short ...
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| curio cabinet locks | 5/5/2005 |
Q: My husband and I have several old curio cabinets and one new one. One of the old cabinets was ...
A: Some furniture locks use one type of key. Some locksmiths carry those and you can just pick one up ...
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| Lori Deadbolt | 5/2/2005 |
Q: Can you please tell how to remove a LORI Deadbolt lock? We just purchased a new home and need to ...
A: Please refer to this previoushttp://experts.about.com/q/3110/3243173.htm If this doesn't help, ...
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| how to remove the lock | 4/26/2005 |
Q: I have a 1.5 year old and a 3.5 year old that i believe misplaced the key to a 'american' lock on my ...
A: I apologize for the delay. I responded to this question within an hour after you posted it but the ...
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| Removing a deadbolt | 4/3/2005 |
Q: I've carefully read the previous answers about removing a deadbolt - they don't seem to apply to ...
A: I either need a brand name or some photos. Please send to james@jmlock.com any photos you can take. ...
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| Removing Schlage Deadbolt Lock | 3/27/2005 |
Q: James: Hi. We just sold our house and the new owners asked me to replace the locks. I can't get ...
A: Some Schlage deadbolts have a 'tack' in the head of the screws that hold it on the door. Pry those ...
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| Re-keying a Schlage front door deadbolt | 3/20/2005 |
Q: My front door handle is a Schlage with a deadbolt locking action. It is keyed only on the outside. ...
A: If the photo you sent is the type of lock you have, you have a mortise lock. Remove the faceplate ...
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| Re-keying a Schlage front door deadbolt | 3/19/2005 |
Q: My front door handle is a Schlage with a deadbolt locking action. It is keyed only on the outside. ...
A: There should be 2 screws on the inside thumbturn piece that you can remove. This will get the ...
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| Removing ASSA Double Cylinder Deadbolt | 3/14/2005 |
Q: James, I just moved into a new house and I want to replace the ASSA Double Cylinder Deadbolt with a ...
A: Remove the faceplate from the edge of the door. Insert a small allen wrench next to the bolt on the ...
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| Old Schlage lever removal | 3/4/2005 |
Q: I have 18-yr. old Schlage lever=type privacy locks inside my house. I cannot get the levers off to ...
A: I need more information. You say they are privacy so all you would need to do is remove the lever ...
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| Locksmith Bussiness | 3/1/2005 |
Q: James, My husband is an experienced locksmith and safe specialist. He has been doing it for ...
A: Get a book on how to write a business plan if you don't have one yet. It will show you the best way ...
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| rekey kwikset lock | 2/5/2005 |
Q: i've got a kwikset lock that i want to rekey to match the rest of the doors in the house, i've got a ...
A: This depends on if you have a deadbolt or a doorknob. If you have a knob you may not be able to do ...
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| Lock book | 2/4/2005 |
Q: I repair cars in my spare time. Is there a book on how to disassemble ignition locks on all the ...
A: Pro-Lok makes 2 that may work. One is a set of Foreign Service Manuals (MALSSET). The other is ...
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| early 1900s-era bathroom deadbolt locked from outside | 1/31/2005 |
Q: My kid managed to close the 2nd floor bathroom door with the deadbolt ready to pop into the locked ...
A: If it were me, I'd take a hammer to the lock until I could open the door. Those locks are hard to ...
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| Lori lock removal | 1/25/2005 |
Q: James, I tried to follow your previous direction on Lori lock removal, but I could no longer pull up ...
A: 1. Remove the faceplate from the edge of the door 2. Using a 5/64" allen wrench, insert it next to ...
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| Can an car lock be re-keyed | 1/24/2005 |
Q: I purchased a auto auction repo and there are no keys for the doors. It is a mini van so there are ...
A: Car lock can be rekeyed, at a price. The ignition cylinder must be removed and for most vehicles, ...
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| Replacing a | 1/19/2005 |
Q: James. I did what you said. We evidently have a deadbolt with a 2 inch backset. I guess that's ...
A: Lori makes something that will work. Unfortunately they way I can get them is complicated. They ...
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| key | 1/16/2005 |
Q: If a person loses their car key you suggested that they take their vin number to the dealer and they ...
A: It is up to the dealer to determine if the person requesting a new key is the owner of the vehicle. ...
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| opening a door knob | 1/15/2005 |
Q: I tried to put lubricant to my sticky door knob. It is Titan, Kwikset, keyless door knob for the ...
A: Normally you don't need to lubricate any internal parts of locks. The latch and any keyways are ...
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| Deadbolt Removal | 1/15/2005 |
Q: Good afternoon James, I have a deadbolt of unknown make which has no screw holes for removal. ...
A: You must remove the faceplate on the edge of the door to access the set screws if there are any ...
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| Replacing a "short" deadbolt | 1/14/2005 |
Q: We have a swinging French door whose deadbolt suddenly broke the other day during the locking ...
A: The backset is the important measurement. The backset is measured from the edge of the door to the ...
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| FOLEY BELSAW | 1/10/2005 |
Q: I AM THINKING ABOUT TAKING THEIR COURSE. WOULD YOU RECOMMEND IT? THANKS.
A: I took the course and, although it doesn't go into great detail about locksmithing, it gives you a ...
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| Auto lock (car door) | 1/10/2005 |
Q: First, thank you for your help... I have a 1998 Toyota 4 Runner. A few weeks ago I started having ...
A: It could be one or more of sevaral possibilities: 1. Dirty locks : Spray with WD-40 or like; 2. ...
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| Ideal Security Lock | 1/6/2005 |
Q: I just bought an older house that has a deadbolt with no knob on the front door that I want to ...
A: Without a photo I can't be certain but some deadbolts have sliders covering the screws heads. Turn ...
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| Broken deadbolt lock | 1/5/2005 |
Q: On a washroom door in my church, there is a mid-nineties Schlage deadbolt the cylinder of which now ...
A: Drilling it is the only option if there is no other method of entry into that room. The tailpiece ...
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| Removing Schlage lock to re-key | 1/5/2005 |
Q: Quick question. How would you remve the tumbler assembly from a door knob if you did not have the ...
A: Yes it has to be picked unless you are able to remove the cylinder from the knob and remove the clip ...
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| Schlage Lock | 12/28/2004 |
Q: On my front door I have a Schlage deadbolt that works fine. Beneath I have a Schlage Accent hand set ...
A: I'll assume that it worked fine before you removed it. If you haven't done so, remove all the parts ...
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| Lost car keys | 12/19/2004 |
Q: My daughter lost her car key and the car is sitting in someone's driveway. How can I get a key made ...
A: You need to call a locksmith that does automotive work to have them make you new keys. A dealer ...
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| Frozen back door lock | 12/15/2004 |
Q: I have a 50 year old lock in my kitchen (back) door. It is keyed on the outside and has a ...
A: I'm not sure of the brand or what type of lock you have. There were many types made 50 years ago, ...
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| Duraset Entry Door Lock | 12/9/2004 |
Q: I am attempting to replace a Duraset residence entry door knob type lock. There are no screws on the ...
A: There is a small retainer pin located at the 9 or 3 o'clock postion on most knob locks (the inside ...
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| Deadbolt removal | 11/28/2004 |
Q: I'm trying to remove a double deadbolt from a door, but it does not have any screws, screw heads or ...
A: It's most likely a Harloc, National or another brand that isn't used much any longer. With most ...
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| Passenger Side Door wont open | 11/26/2004 |
Q: Here's my situation: Recently my passenger side door on my nissan altima (93') locked and now the ...
A: I would advise against using a slim jim, especially on that model. You could make it worse. You ...
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| automotive lockout | 11/25/2004 |
Q: I have a 85 ford mustang that I locked my keys in and cant rilly aford to spend the money on at this ...
A: Unfortunately the Mustang is a vehicle that requires a special tool to get into. You could always ...
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| Replacing an older lock | 11/16/2004 |
Q: I am trying to replace my exterior door's lock and I have 2 questions: 1) The current lock has a 5" ...
A: 1) With Schlage's "A" Series locks you can add a 5" extension link to the standard backset latch. I ...
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| jammed key | 11/12/2004 |
Q: hey, well the problem is that the key is jammed in the front door. This is a double glazed door ...
A: I need more information: 1. What do you mean by "double glazed"?; 2. What is "barrow"?; 3. Can you ...
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| I locked myself out of room | 11/4/2004 |
Q: I'm locked out! the lock is an Schlage lock. Is there anyway I can get in the room? Removing the ...
A: You can try a credit card or a similar stiff piece of paper. Slide it between the door and the jamb ...
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| removing a lori deadbolt key entry both side | 10/20/2004 |
Q: how do i remove a Lori deadbolt lock with key entry on both side of the door i'm guessing the lock ...
A: Most Lori deadbolts are installed with mortise cylinders that are held in with set screws. Remove ...
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| Removing Front Door Entrance Handle Set | 10/19/2004 |
Q: I am about to paint my front door, and I want to remove the 2-piece Lori 6000 Series hardware. I ...
A: I'm not familiar with that series. If you could send me a photo to james@jmlock.com it would help. ...
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| deadbolt locks | 10/19/2004 |
Q: I'm having trouble turning my key in the deadbolt lock. Is it possible to oil the lock? If so, ...
A: You can use WD-40 or similar. Do NOT use 3n1 oil and I recommend against using graphite. Be sure ...
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| Upside down key stuck in lock | 9/26/2004 |
Q: I am an idiot due to Hurricane stress. I put my front door key in my lock upside down. Out of habit, ...
A: You didn't mention the brand of lock you have but there should be either a small hole in one side of ...
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| Kwikset Deadbolt Removal | 9/25/2004 |
Q: Recently I was removing the key on the outside of my Kwikset deadbolt (door was locked) and the ...
A: You have a double cylinder deadbolt. Each side works independently from the other. The exterior ...
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| Rekeying a Schlage Double Cylinder Deadbolt | 9/20/2004 |
Q: I wish to rekey a Schlage lock on my home. This lock requires a key to open from either side ...
A: The two smooth plugs you mentioned should be similar to 'tacks'. Simply pry them out and behind ...
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| no key to deadbolt lock | 9/10/2004 |
Q: I moved into a new apt and the landlord doesn't have a key to the side deadbolt...its been 6 months ...
A: You should be able to remove the screws that are on the inside part of the lock. The outside will ...
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| unlocking our bathroom door | 8/29/2004 |
Q: We have lever door handles. To lock them, there is a little thing that you twist. (sorry, that ...
A: You have to use a small screwdriver if you don't have the emergency key. Put it into the hole and ...
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| replacing or rekeying a lock | 8/19/2004 |
Q: We leased some space with an interior office. When the former tenants left they took the key to the ...
A: It would be best to replace the lock with a similar one. You should stay with a lever type of lock ...
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| Geo Door lock | 8/17/2004 |
Q: About 5 years ago, the driver's side manual door lock on my 96 Geo Metro hatchback was broken after ...
A: You should be able to find a replacement part at a local auto supply store. You may only need a ...
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| Combination changing | 8/16/2004 |
Q: I have an old safe that is locked in the open position. I have taken the lock apart and would like ...
A: I don't service safes so I couldn't begin to tell you how to change the combination, although with ...
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| transponder keys | 8/14/2004 |
Q: Are aftermarket transponder keys just as reliable as factory originals?...I recently bought a ...
A: Don't listen to the dealer. Take the key to a Locksmith and they should be able to cut and program ...
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| Tuff Stuff DEADBOLTS | 8/13/2004 |
Q: Yesterday I had my double cylinder deadbolt replaced. The locksmith wanted $185 for an Arrow lock ...
A: UPDATE:05/02/2006 Hello Carole, I thought you should know that I have found out more information ...
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| rekeying | 7/30/2004 |
Q: I have rental properties, and live in a small community, whithout a locksmith. I need to be able to ...
A: You may want to purchase a small pinning kit and some cut keys from a locksmith in a larger town ...
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| Stuck residential lockbox | 7/22/2004 |
Q: I am a real estate investor. I recently had two properties that were next door to each other. ...
A: Those lock boxes are only designed for one key (two at the very most and not large ones either). ...
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| Spindle removal | 7/20/2004 |
Q: I just finished a course in locksmithing and all my friends & neighbors are asking me to do stuff ...
A: It may be a Weiser. Insert the key and turn it slightly to the right. Pull on the inner spindle ...
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| FALCON DEADBOLT | 7/19/2004 |
Q: I NEED TO PUT INTO A FALCON DEADBOLT (MODEL D-831 626) AN ARROW "A" KEYWAY CORE AND KEY -TO BE ABLE ...
A: From your question it seems you need the IC core. There are a lot of sites that carry IC cores that ...
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| removing LORI deadbolt | 7/18/2004 |
Q: I am trying to remove a lori deadbolt. I found previous instructions that said to losen the set ...
A: Loosen the set screws that are behind the plate on the edge of the door. Insert your key into the ...
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| lost keys | 7/9/2004 |
Q: I have lost my keys and have no spare, what are my options and, roughly, how much will it cost me?
A: You didn't mention what the keys were for. If you lost your house keys, that's simple: take the ...
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| Removal of Titan single cylinder deadbolt | 7/8/2004 |
Q: My back door is stucked close. The door is kind of tight to start with. I tried taking the pins off ...
A: Sorry for the delay in responding. Remove the screws on this inside of the door where the thumbturn ...
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| deadbolt won't unlock | 6/17/2004 |
Q: My deadbolt on my front door will not open. It is a thumb latch deadbolt. I tried everything I could ...
A: If you are able to remove the screws from the inside of the door, do so and you can turn the latch ...
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| How to rekey a lock without the original key... | 6/16/2004 |
Q: How do you take out the cylinder on a lock if you do not have the original key to turn the cylinder ...
A: If you don't have a key that currently operates the lock you will need to either 1. use a shim to ...
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| Locksmithing | 6/11/2004 |
Q: I have a very old Corbin Sesamee brass combination lock that I inherited from my father. I don't ...
A: You will need the old combination to reset it. I am not very familiar with combination locks so you ...
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| Masterkeying | 6/8/2004 |
Q: Just one part was missed though... why does the master key need to have low numbers? Does it have ...
A: I knew there was something I failed to cover...sorry. Generally the master key bitting has lower ...
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| Masterkeying | 6/7/2004 |
Q: James, I refer to your answer to another question on 3/4/2003 at ...
A: If you don't have a specific reason to do two different key changes for your house and garage, don't ...
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| Key stuck in trunk lock | 6/6/2004 |
Q: The trunk key in my 94 Grand Prix is stuck in the lock. The key can be turned enough to release the ...
A: It sounds like you've tried everything I would recommend, with the exception of physically taking ...
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| Rekeying without original key | 6/5/2004 |
Q: I have two old exterior door locksets from the original homeowner that we replaced, since there was ...
A: First of all you made a mistake by going to Home Depot to get your locks rekeyed. Home Depot does ...
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| what kind of lock/deadbolt do I have? | 6/4/2004 |
Q: I have a deadbolt on my inner front door that is keyed on both sides. I don't know how to explain ...
A: I don't know what an EMTEK device is but I think I know what type of lock you now have. It's ...
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| Steel door dead bolt | 6/2/2004 |
Q: I'm a little lost here. Iam a little familiar with the wood doors, I have done a couple. My ...
A: With a steel door there are two options: A. Hammer and chisel 1. Mark the edge of the door for the ...
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| mastering | 5/20/2004 |
Q: i would like to make a master key to 12 of the same cylendars, can you help? thanks
A: If you are wanting 1 key to all 12 cylinders you don't need to master key them, simply key all 12 ...
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| power button lock (computer) | 5/20/2004 |
Q: ---hello James, thanks for the quick reply...great suggestions...i'll explore the hasp type idea ...
A: With Win98 and OptOnline I'd suggest a software firewall. You can password the firewall and have it ...
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| deadbolt removal | 5/18/2004 |
Q: I am trying to re-key my Schlage locks but do not know how to remove the Drive Pins hiding the ...
A: I'm not sure what you mean by "Drive Pins". Sometimes with Schlage double cylinder deadbolts there ...
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| Ignition key | 5/15/2004 |
Q: I put a key( not the regular ignition key) in and it turned normally to the ON position BUT when I ...
A: It's probably stuck because it's the wrong key, which may have damaged the ignition cylinder. Call ...
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| titan deadbolt, key gets stuck | 5/13/2004 |
Q: I have a titan deadbolt on my front door, and the key sticks in it, so much so that this morning I ...
A: Get some WD-40 and spray it into the key slot. Insert the key and turn it both directions. Remove ...
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| Weiser lock rekeying | 5/5/2004 |
Q: I am rekeying a set of weiser nac locks that I took of my residence to fit my garage. I have done ...
A: I'm not familiar with "nac", what is that? I know that Weiser requires that you insert the existing ...
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| Changing a Adams Rite cylinder | 5/5/2004 |
Q: My office recently decided to change our lock since it had not been done in over a year. We have an ...
A: Open the door. On the edge where the lock extends there is a plate with 2 or 3 screws. Remove ...
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| How do I replace an old Schlage lock with built in dead bolt | 4/18/2004 |
Q: I live in a condo that has an old Schlage entry lock where the dead bolt is built into the same unit ...
A: I've not seen those units but I'm sure that there is a wrap-around plate that will work. You can ...
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| DEADBOLT | 4/7/2004 |
Q: I have a deadbolt to my storage area the has a key entry on both sides. The door is locked and I ...
A: Unfortunately I cannot reveal this type of information. The possiblity that someone may use the ...
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| locksmith | 4/5/2004 |
Q: I am thinking of starting my own moble locksmith buisness .my question is,how do i make the brake ...
A: First you have to start the business. You shouldn't quit your full time job until you get enough ...
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| Deadbolt Problem | 4/1/2004 |
Q: James, I live in an older home. Our back door has a deadbolt lock that is difficult to lock using a ...
A: It sounds like your key needs replaced. If it's worn it will cause the lock to be hard to operate. ...
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| key broken off in deadbolt kitchen door lock | 3/30/2004 |
Q: ..A key broke off in my kitchen door lock (deadbolt). My son got the key out but half is stuck in ...
A: Remove the lock from the door. If there is an opening in the back of the cylinder (where the key is ...
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| KEY VERY HARD TO TURN IN DEADBOLT | 3/30/2004 |
Q: James: I would appreciate your advice on my problem.... I have one key which operates two ...
A: Before I say anything: DON'T USE GRAPHITE! Get some WD-40, silicone lubricant or other spray that ...
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| Stuck Deadbolt | 3/26/2004 |
Q: The subject might be a little misleading, because the mechanism seems to be turning just fine. It's ...
A: Once I remove the lock from the door, I take a hammer and a screwdriver or cold chisel and tear the ...
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| Stuck Deadbolt | 3/26/2004 |
Q: The subject might be a little misleading, because the mechanism seems to be turning just fine. It's ...
A: Remove the screws on the inside of the door that hold the lock together. Remove the lock from the ...
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| Schlage double keyed deadbolt | 3/25/2004 |
Q: I can't figure out how to get the lock removed from the door so I can fix broken side. There are ...
A: If you can get a picture of it and email it to me that would help greatly. james@jmlock.com. Be ...
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| Best high security lock | 3/21/2004 |
Q: What is the absolute best high security dead bolt lock?
A: That is up to the individual and factors such as environment, application and intended use can ...
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| Door Knobs | 3/17/2004 |
Q: This may seem like a stupid question, but I have never worked with locks and do not know the ...
A: There should be two screws on the inside part of the knob. If you don't see them, look for a small ...
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| Doorknob and plate with no screws-How to remove??? | 3/14/2004 |
Q: I live in a 1977 mobile home and all of the interior doorknobs are yellow plastic. I bought new ...
A: There should be a small flat pin of sorts holding the interior knob on. Press it in with a small ...
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| lockset replacement | 3/14/2004 |
Q: Here's one for you! I have an old Victorian house with 1 1/2 inch doors and what I believe to be a ...
A: There are retro-fit kits available for that. They usually run around $12.00 US. They are designed ...
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| taking apart old doorknob/lock | 3/7/2004 |
Q: I am replacing combination deadbolt and doorknob set; separate systems, but same key for both. I ...
A: The inside knob needs to be removed by pushing in on the 'stub' as you called it. Once that is off, ...
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| Broken key | 3/7/2004 |
Q: I have a 2002 Mercury Cougar. The key broke off in the ignition. Now it won't start. Is there ...
A: It won't start because the key is broken off in the ignition. You can try to use a small drill bit ...
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| Removing Schlage Deadbolt | 2/29/2004 |
Q: I'm trying to remove a 17 yr old Schlage deadbolt (the key cylander on the inside turns 360 degrees ...
A: Insert the key on the inside and turn it either direction until the covers move exposing the screws. ...
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| broken key in ignition | 2/28/2004 |
Q: I have 90% of my key broken off in the ignition of my car. I have tried calling locksmiths here in ...
A: Try using a small drill bit without using a drill. Screw the bit into a slot next to the key and ...
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| WEISERBOLT LOCK | 2/27/2004 |
Q: I was on the job today to rekey 2 Weiserbolt locks. They are a NEW style and I could not disassemble ...
A: I have yet to see one in person but it looks like (from the pictures on Weiserlock.com) that the ...
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| Deadbolt with no key | 2/24/2004 |
Q: I have a deadbolt in a side door of my home that is locked. It was locked when I bought the house ...
A: Sorry for the delay in responding... That type of deadbolt may require the door to be open to ...
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| Van computer | 2/21/2004 |
Q: have another question for you. Some time this spring or early somer I will be out there getting my ...
A: Good to hear from you again. I don't keep my laptop in my van. I only take it with me when I feel ...
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| Entry door locks | 2/20/2004 |
Q: Which is the better of Schlage or Kwikset? I am looking at their entry handlesets and what should I ...
A: I always recommend Schlage over Kwikset to my customers because of the construction material and the ...
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| loose lock | 2/17/2004 |
Q: i live in the UK and i have 2 locks to the front door of my flat. one is a the type, i am going ...
A: I'm not sure of the brand of lock you have but most can be tightened by the use of a screwdriver. ...
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| Schools | 2/9/2004 |
Q: I am located in Washington state, and am curious as to why type of schooling might be required to ...
A: You should check with your local government as to what they require in order to obtain the necessary ...
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| Rekeying Schlage Deadbolts | 2/8/2004 |
Q: I have 7 doors with Schlage Deadbolts that I want to rekey but haven't a clue to what to do. I ...
A: First off stay away from Home Depot. They may rekey them but won't guarantee that they will work ...
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| follow-up on Lori lock deadbolt removal | 2/3/2004 |
Q: I,too, have a Lori double deadbolt that I'm replacing. I followed your instructions from 11/4/2003, ...
A: Once you remove the cylinders and the trim rings you should be able to remove the lock body from the ...
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| Titan key in knobe & Dead bolt set | 2/1/2004 |
Q: Reading on the previewsly ask question I ran across the following statement; "ps... if your keys ...
A: I don't know to what the other expert was referring to so I can't be certain about what he was ...
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| Thin door locks | 1/17/2004 |
Q: James- I own a bed and breakfast. It was built about 1830. The guest room doors are solid paneled ...
A: Just about any deadbolt can be modified to work. The main things to look at are the screws and the ...
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| key frozen in my automotive ignition | 1/14/2004 |
Q: For a couple months now I have had the key to my 1998 Chevy Blazer frozen in the ignition/starter so ...
A: The tumblers in the ignition may have something jammed in them, or the key you use (including the ...
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| How to remove Schlage cylinders from locks | 12/31/2003 |
Q: Came across this site while I was browsing around in the internet. I would like to know how to take ...
A: Insert the existing key and turn it 90 degrees either way. Insert a small probe tool (a thick paper ...
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| Titan deadbolt | 11/18/2003 |
Q: I have Titan deadbolt locks on my exterior doors. Do you know if there is a replacement ...
A: No. You will have to replace the whole thing. The plug cylinder is designed to fit Titan locks. ...
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| Locksmithing-LORI Deadbolt Removal | 11/4/2003 |
Q: James, I purchased a house which has a LORI double-cylinder dead bolt on the rear door. The ...
A: Duane, Remove the plate from the edge of the door where the bolt extends from. Insert a small ...
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| Lock Pick | 10/15/2003 |
Q: I bought one of those *Quick Pic's for picking locks. It has a flat piece of metal to apply turning ...
A: It doesn't matter about what brand or type of lock. The cuts on the key that operates it matters. ...
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| Lock issues | 8/31/2003 |
Q: I purchase a home recently. The lock on the back door is giving me problems at times. When i turn ...
A: You can: 1. Spray some WD-40 or other liquid lubricant (except for all-in-one oil) into the keyway ...
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| mortise lock | 7/14/2003 |
Q: we have a front door mortise lock, and the "tongue" has become stuck inside the apparatus. i think ...
A: Mortise locks can be complicated so you might want to contact a locksmith in your local area and ...
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| Jammed lock | 6/20/2003 |
Q: James, this may seem like a simple question to you, and I hope the answer is simple! The lock on my ...
A: Remove the lock from the door by using a screwdriver in the screws that are on the inside of the ...
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| mazda protage ignition lock | 6/4/2003 |
Q: The ignition key has broken off in my ignition switch I want to know if I can remove the tumbler or ...
A: Ryan, If you remove the lock from the column you can take it to a locksmith and they can remove the ...
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| locksmithing | 5/4/2003 |
Q: I am currenly taking a locksmithing program. I plan to open a small business in the near future. I ...
A: R., Taking a Locksmithing program is a good start. It unfortunately doesn't always cover what you ...
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| Broken Key Removal | 4/19/2003 |
Q: About half of the key is in the cylinder of a Medico single cylinder lock on the front door of the ...
A: Jim, Please don't use crazy glue to remove the lock. All to often people try this and get the key ...
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| The possibility on living on a locksmith's salary | 3/6/2003 |
Q: I've been interested in getting into locksmithing as a profession, and I'm curious as to your ...
A: Jon, That really depends. Ask yourself these questions: 1. How many people live in the area where ...
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| masterkeying | 3/4/2003 |
Q: ive been keying locks for sometime now and now i need to masterkey locks im working on now my ...
A: Mike, You first need a master key chart. You have to make one up or have one made. If you don't ...
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| How to remove Weiser cylinders from locks | 1/17/2003 |
Q: I recently moved into a new home which has a combination of weiser key-entry and deadbolt locks. I ...
A: Weiser Locks are not a lock I personally like to work on. They are difficult to remove the cylinder ...
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| Locks using two keys | 11/29/2002 |
Q: I recently purchased a new home that has schlage locks. The builder assured me that as soon as we ...
A: The builder is referring to 'construction keyed' locks. The way they work is fairly simple: The ...
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| Replacing a broken Deadbolt | 11/12/2002 |
Q: James, I have a kwikset deadbolt on the door into my garage. The other day I found the core of the ...
A: Walker, Kwikset deadbolts are bad about this. The 'E' clip on the back of the plug (the part that ...
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| Deadbolt in metal door? | 10/31/2002 |
Q: Ok....how do I go about installing a deadbolt lock in a metal entry door? I'm not sure if the door ...
A: On every residential metal door (that I know of) there is a foam core surrounded by about 1/4" of ...
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| locksmithing - Apartment manager | 10/26/2002 |
Q: I am interested in buying residential locks for apartments that I manage on the side. I don't like ...
A: I don't feel that in your situation Schlage locks would be MORE than you need. They are more costly ...
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| rekeying | 10/16/2002 |
Q: I am trying to get keys from a different lock(dead bolt) to work in another deadbolt. I have taken ...
A: You have already goofed. You must take the plug (that's the part that turns when the proper key is ...
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| Broken Key in deadbolt lock | 10/15/2002 |
Q: Howdy James, I have a small problem. I broke a key off inside of a deadbolt lock. The part ...
A: If you are able, remove the deadbolt from the door. Look at the back of the lock that has the broken ...
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| Best security tips? | 9/27/2002 |
Q: we just bought a townhouse, and need to change the locks. Which brand/model is recommended for the ...
A: Yazminh, I recommend Schlage locks (www.schlagelock.com) and personally use them on my home. They ...
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| door | 6/7/2002 |
Q: I have a question about my front door on my house. This problem just started all of a sudden, out of ...
A: First of all the doorknob isn't designed to secure the door against break-ins. The only function of ...
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| lubricating a lock? | 6/2/2002 |
Q: I have a cheap deadbolt lock (indoors) that the key doesn't go in or out easily. How about ...
A: Personally I use gun oil which I purchase at Wal-Mart. I have used WD-40, but I don't particularly ...
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| Remove Deadbolt | 3/24/2002 |
Q: James, I just purchased my first home and would like to change the locks. The house was built in ...
A: There are a few possibilities as to brand. Lori, Lockwood, Dexter, Ilco, Weiser & Weslock all have, ...
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| Home Security | 3/22/2002 |
Q: Recently our home was hit by vandals. They through several rocks through one of our bedroom windows, ...
A: Lexan is a good product to use in replacing windows. I hope it's thicker than 1/4" though. There ...
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| Auto repo | 3/17/2002 |
Q: I am a car trader in England, and my some of my recovery jobs are to dumped cars. I have to remove ...
A: What you need is what most Locksmiths have: a set of car opening tools. I use High-Tech but they ...
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| radio frequency and locks | 3/13/2002 |
Q: I come from Melbourne in Australia. I am 3rd year locksmith and know mostly about residential ...
A: Code grabbers are illegal in the US and I've never seen one up-close. I have seen them on TV when ...
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| very old Asian hand made prong lock | 3/4/2002 |
Q: I have a very old Asian Prong lock that I have had for about 10 years now. I have once had it ...
A: I don't collect locks so I've never heard of that lock, nor do I know of the best place to go to to ...
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