| Subject | Date Asked | Expert |
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| Best OS X and how | 11/15/2009 | David Anders |
Q: 10.3.9 on my PowerBook G4 12" 1.33 GHz with 768 MB memory. Want to upgrade OS but don't know what to ...
A: These are the specs for your computer... ...
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| "internet connect" pop-up | 11/14/2009 | David Anders |
Q: I am using v. 10.5.8 and have a persistant and annoying pop-up called "internet connect". How do I ...
A: When does this come up? How do you connect, ethernet, modem, firewire??? Depending on your Mac ...
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| mouse/cursor stopped working on new iMac | 11/12/2009 | Robert Watts |
Q: The mouse isn't talking to the cursor anymore. The cursor (or "arrow icon") doesn't move when I move ...
A: If you have a any regular PC style USB mouse you can plug it in and it will work. I'm not sure what ...
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| setting keyboard shortcut in Word | 11/12/2009 | Jeff Greenberg |
Q: You were very helpful before, so here's another. I have snow leopard. I have just bought a new mini ...
A: Janet, Ah, now I see your issue. There are four ways off the top of my head you can do this.. Try ...
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| Eliminate 'date bars' in entourage | 11/11/2009 | David Anders |
Q: 3.9 OS. I just had Entourage 11.0.0 installed. It shows date 'bars' between days like this - ...
A: I am unsure if it is possible. This Google lists the better help sites for Entourage ...
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| video file conversion | 11/6/2009 | David Anders |
Q: I have some video files, labelled as imbt-xvid-t4-cd1.r00 I don't know how to convert them to a ...
A: My guess it is a RAR file - special compression. The Google for "convert video .r00" Lists many ...
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| Entourage Rebuild database failed many times | 11/1/2009 | Robert Watts |
Q: I have tried to rebuild Entourage database many times (20GB database) but the problem still ...
A: I have answered this kind of question previously. Please look under my name for some of the advice ...
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| TRASH PROBLEM | 10/31/2009 | Jeff Greenberg |
Q: Jeff: is it possible to have a file, folder, or other digital item, on your desktop,which CANNOT be ...
A: Jim, OSX is a much more modern OS than OS 8 (you're talking greater than a decade. A decade prior ...
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| TRASH PROBLEM | 10/30/2009 | Jeff Greenberg |
Q: Jeff: is it possible to have a file, folder, or other digital item, on your desktop,which CANNOT be ...
A: Jim, MacDraft is locked. And it's permissions may be 'off.' Step one. Unlock it. Then try to ...
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| mac locked up | 10/30/2009 | David Anders |
Q: my mac locked up last night and being a former pc user I tried alt control delete and now everything ...
A: This is true for all computers Assuming there is no cursor movement and no keyboard response. Hold ...
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| lost(?) thumbnails in iPhoto | 10/29/2009 | David Anders |
Q: I have an iMac w/1.8 GHz G5; 1.25 Ghz RAM; OS 10.5.8. Just upgraded from 10.4.11. Now when I open ...
A: These links explain the iPhoto Rebuild Process Go to the links and read the whole thing, please. ...
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| Stop a file from copying? | 10/27/2009 | David Anders |
Q: 3.9. I dragged a file into an external hard drive and it just keeps copying. It's not copying it, ...
A: Force Quit is your first choice (Finder force quit is called Relaunch) See this page ...
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| Stop a file that keeps copying? | 10/27/2009 | Jeff Greenberg |
Q: 3.9. I dragged a file into an external hard drive and it just keeps copying. It's not copying it, ...
A: Robert, It sounds like you have a couple of problems here; I'll tell you that you can absolutely ...
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| A file won't quit copying | 10/27/2009 | Robert Watts |
Q: 3.9. I dragged a file into an external hard drive and it just keeps copying. It's not copying it, ...
A: That's a weird one eh? I think you're going to need to provide me with more information. 1. Is it ...
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| upgrading from osx10.1.5 | 10/25/2009 | Robert Watts |
Q: i got a powerbook g4 osx3.7 given to me.I stupidly done a clean restore using the 3disks to remove ...
A: "best" way is so subjective and with so little information- not really. Your options are probably ...
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| mac os on acer laptop | 10/25/2009 | Jeff Greenberg |
Q: this is Rahul from India and a MBA student, and i have a question regarding the Mac operating ...
A: rahul, There is no way you can run OSX on a non-apple computer. Or at least no way that is legal ...
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| Outlook Express Messages | 10/22/2009 | David Anders |
Q: I work for a print and design company, and we have an old G3 mac which we ran Outlook Express 5.0 on ...
A: Google " Macintosh "outlook express" recover messages " First few not useful #5 The procedure to ...
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| MacPro stuck in endless reboot | 10/22/2009 | Jeff Greenberg |
Q: I installed a second hard drive, installed iphotomanager, merged some iphoto libraries onto the new ...
A: Laura, Sounds like you have a mess on your hand. I think the *best* suggestion, is to grab your ...
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| Hardware question Blueberry laptop | 10/22/2009 | Jeff Greenberg |
Q: I got this second hand at a school board sale for my daughter. The hard drive has been wiped. I ...
A: Tammy, I think you have this: http://www.everymac.com/systems/apple/ibook/stats/ibook_366.html ...
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| MAC 9.2 to OSX | 10/22/2009 | Steve Thompson |
Q: I have an eMAC that runs Leopard. I think it's 10.4.1 but not sure. My stupid, stupid school tried ...
A: Under the Apple Menu there's a thing called "Control Panels". In there, there's a control panel ...
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| idvd | 10/21/2009 | David Anders |
Q: why is it that I can burn a dvd movie project, it will play back on any dvd player, but when my ...
A: Mac Model? Mac OSX version? iDVD version? DVD manufacturer? DVD-R? DVD+R? DVD-RW? DO ANY DVD's ...
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| DVD Error | 10/21/2009 | Robert Watts |
Q: My son was watching a movie in our Mac ( brand new Mac) and now I can't eject the disc. It keeps ...
A: Accoring to this apple article, http://support.apple.com/kb/HT1618 (which I found with Google: ...
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| imovie to avi | 10/20/2009 | Jeff Greenberg |
Q: I have OS X 10.4.11. I use a Canon Elura 100 video camera. When I import game video, ~40 minutes ...
A: Tami, I have a couple of questions: First, You said "When I import game video". I'm not sure what ...
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| Ibook won't boot up. | 10/20/2009 | Jeff Greenberg |
Q: I have an ibook G4 that some kids were playing with, and after their monkeying, at start up I see ...
A: Sara. I have no idea what they did. It might be a coincidence that something is wrong... but to ...
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| Macdraft | 10/19/2009 | Robert Watts |
Q: Robert Macdraft is a CAD Drafting-drawing application, created in the 80's,for OS 8, and maybe ...
A: Wow. That's weird- maybe you just don't have permission on the item any more. Can you try to 1) ...
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| External Hard Drive | 10/19/2009 | David Anders |
Q: I have a MacBook Pro running 10.5.8. Someone at work gave me a "Seagate 3 1/2" external Hard ...
A: You need to select the device and partition it either GUID or AFS partition. OPTION button. The ...
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| External Hard Drive | 10/19/2009 | Jeff Greenberg |
Q: I have a MacBook Pro running 10.5.8. Someone at work gave me a "Seagate 3 1/2" external Hard ...
A: Jerry, It sounds like the drive is damaged. You might try going to the Partition Tab (select the ...
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| Flash Drive Available for old iMac? | 10/19/2009 | David Anders |
Q: I have a very old iMac that runs OS 8.5. I would like to pull old information from it before getting ...
A: Opening the case and removing the hard drive, connecting it to another computer would be the easiest ...
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| TRASH problem | 10/18/2009 | Robert Watts |
Q: I inadvertently copied an old Mac application (Macdraft ) onto my desktop. It will not erase within ...
A: I don't know this program- but check under Accounts in system preferences to make sure it's not a ...
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| 3# memory and internet | 10/18/2009 | Jeff Greenberg |
Q: Your kind response seems to mean I need 10 times the RAM I have, 10 x the processer speed, 10 x the ...
A: Yehuda, I think you misunderstood my answer. I'll try restating it. • You need approximately 2x ...
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| Word 2004 dictionaries | 10/17/2009 | Jeff Greenberg |
Q: I'm running snow leopard 10.6 and Word 2004. I have added lots of words to my custom dictionary for ...
A: Janet, This is how it works for Office 2008 (I don't have a copy of 2004 around). I'd suggest ...
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| Error | 10/17/2009 | Robert Watts |
Q: first of all I have a Mac - OS X - 10.5.8. I am getting an error when I try to open a disk that ...
A: Can I assume that you A) have inDesign B) don't actually have the document open as the error says? ...
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| my Imac's built in webcam | 10/17/2009 | Debba Robinson |
Q: i have an imac with OS 10.4.11 my built-in webcam used to work. for some reason it isn't working . ...
A: Hal, I'm sorry to hear that the PRAM solution didn't work and appears to have brought about another ...
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| Mail zips automatically attached folders | 10/16/2009 | Jeff Greenberg |
Q: When I send a folder as attachment, it gets automatically zipped. How can I suppress that? I did not ...
A: Peter, Helps a bit... It's just that I'm running the current version of Mail (4.0) and...no built ...
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| my Imac's built in webcam | 10/15/2009 | Debba Robinson |
Q: i have an imac with OS 10.4.11 my built-in webcam used to work. for some reason it isn't working . ...
A: Hal - Before you do ANYTHING, you should always back up your personal files. If you don't have an ...
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| memory and internet | 10/15/2009 | Jeff Greenberg |
Q: I just asked you: I received a mac OSX laptop second hand from someone that had supposedly cleaned ...
A: Ok, Now I have some answers - I'm missing one piece of information. What version of the Mac OS are ...
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| my Imac's built in webcam | 10/14/2009 | Debba Robinson |
Q: i have an imac with OS 10.4.11 my built-in webcam used to work. for some reason it isn't working . ...
A: I would suggest that you zap your PRAM ... Tell your computer to restart (or do a cold boot if it's ...
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| memory and internet | 10/14/2009 | Jeff Greenberg |
Q: I received a mac OSX laptop second hand from someone that had supposedly cleaned out everything on ...
A: Yehuda, Do you know what kind of macintosh it is? Apple menu> About this Macintosh. I need to ...
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| memory and internet | 10/14/2009 | Robert Watts |
Q: I received a mac OSX laptop second hand from someone that had supposedly cleaned out everything on ...
A: Yehuda, Too many questions to answer here. "Memory" is not the same as "Hard Drive Size". 10gig ...
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| iphoto on tiger | 10/14/2009 | Jeff Greenberg |
Q: I recently bought a used ibook g4. It did not come with any cds or anything. Someone was helping me ...
A: Ginny, Free? Free will be an issue. If you had an intel ibook, I'd suggest picasa - ...
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