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Macintosh OS/Questions
| Subject | Date Asked | Expert |
| Deleting Trash | 2/6/2012 | Debba Robinson |
| Q: Mrs. Robinson: I am trying to delete a big file from my Mac book and is taking almost 2 days to ... A: Javier, can you give me more information? What type of file is it - Photoshop, Word, Excel, etc? ... | ||
| .WMV files Change into Screen Grabber files | 2/3/2012 | David Anders |
| Q: I use a Dual 1 GHz PowerPC G4 Mac with 1.5 GB SDRAM; run Mac OS X 10.4.11 Tiger; QuickTime 7.6.4; ... A: Some file types can be opened by several applications. If you right click (control click) a video ... | ||
| WORD help | 2/2/2012 | Tony Eastwood |
| Q: I'm using a 10.6.8 Mac and am working in WORD, correcting an author's manuscript. There are some ... A: Make a copy of the document before you try the following. I found this solution on the internet. I ... | ||
| Time Machine slow | 1/30/2012 | David Anders |
| Q: Time Machine backups on my wife’s 3-yr old Mac Mini are taking excessively long and drag down ... A: There are a lot of people complaining about sloooowww Time Machine. There are various suggestions ... | ||
| Time Machine problem | 1/30/2012 | Tony Eastwood |
| Q: Time Machine backups on my wife's 3-yr old Mac Mini are taking excessively long and drag down ... A: What type of drive are you using for back up? If it is firewire and usb capable then I'll guess at a ... | ||
| duplicate emails | 1/28/2012 | Tony Eastwood |
| Q: I have an iMac with Leopard OS and no trouble until I created a new mail rule to move some messages ... A: I tried to replicate what you describe but failed (perhaps I didn't do everything you describe. I've ... | ||
| duplicates emails | 1/28/2012 | David Anders |
| Q: I have an iMac with Leopard OS and no trouble until I created a new mail rule to move some messages ... A: I am unsure. I would remove the folder from Mobile.me and send some test emails to yourself. If the ... | ||
| catalog merging in pages | 1/26/2012 | Tony Eastwood |
| Q: I need to merge a catalog list of clients with their addresses. I can only seem to merge for a ... A: Sorry Sharon I read your message but not the title. I see now that you are referring ... | ||
| iTunes | 1/24/2012 | David Anders |
| Q: iMac 2.8 Ghz, Intel Core i7, 8GB DDR3, great big friggin hard drive, Lion 10.7.2. The only recent ... A: Some, not all, indicates it is a file problem, not an application problem. Try to open them with ... | ||
| Mac email | 1/24/2012 | Jeff Greenberg |
| Q: I use the Address book which comes with iMac, system 10.6. I'm wondering why is it that when I drag ... A: This hasn't been my experience. Off the top of my head, it sounds like the group isn't do a refresh ... | ||
| Mail, The operation couldn’t be completed. File exist | 1/21/2012 | Tony Eastwood |
| Q: I have a Mac OSX, 10.6.8. A few days ago the mail program began an odd behaviour. When I try to put ... A: I have the same problem every now and then. To be truthful, I haven't looked for a solution, and it ... | ||
| Aqua-blue screen of death? | 1/19/2012 | David Anders |
| Q: I purchased my MacPro in 2008 and still use the Leopard operating system. I've noticed recently ... A: When does this happen? When you are using a particular program? Doing a specific task such as ... | ||
| Aqua-blue screen of death | 1/19/2012 | Debba Robinson |
| Q: I purchased my MacPro in 2008 and still use the Leopard operating system. I've noticed recently ... A: .. you are not a dunce! I think I'm in your league as far as guessing what is causing this, but ... | ||
| Aqua-blue screen of death? | 1/19/2012 | Tony Eastwood |
| Q: I purchased my MacPro in 2008 and still use the Leopard operating system. I've noticed recently ... A: I think your issue may well be a result of using MacKeeper and it working harder than it really ... | ||
| incomplete update | 1/18/2012 | David Anders |
| Q: i am new to the mac world, so i dont know much! 2 days ago i checked for updates for my mac os x ... A: The only way to get Lion is through the Apple APP STORE. The only way to access the app store is ... | ||
| incomplete update | 1/17/2012 | David Anders |
| Q: i am new to the mac world, so i dont know much! 2 days ago i checked for updates for my mac os x ... A: I would suggest downloading OSX 10.5.8 COMBINED Update and installing it. ... | ||
| slow mac | 1/12/2012 | Jeff Greenberg |
| Q: Running Snow Leopard10.6.8, 2 GHZ, 1GB/667 MHz. Last few days everything has slowed down. Every ... A: Howard, There are a bunch of things that could cause this. #1) Make sure you have at least 5-10 ... | ||
| cannot open files after installing Snow Leopard | 1/11/2012 | Jeff Greenberg |
| Q: Jeff: I use an iMac 2 Ghz intel core duo. OS 10.6.8 (newly installed) I just installed Snow ... A: Ron, So, files work via clicking, but not a 2x click. Let's remove the obvious. Have another ... | ||
| iBook OS upgrade | 1/10/2012 | Jeff Greenberg |
| Q: I have a G4 133 GHz Apple iBook. The installer disk is OS 10.4.11. What I would like to know Is, ... A: John, No, unfortunately it won't work. The DVD's that ship with a particular macintosh only work ... | ||
| Google Earth problem | 1/6/2012 | Tony Eastwood |
| Q: When I try to run Google Earth 6.1 on my Mac (2.16 GHz Intel Core 2 Duo; OS 10.5.8), it often causes ... A: I am not a frequent user of GE, and have never had any issues with it, so I cannot offer any advice ... | ||
| Sharing and Permission setting on Seagate FreeAgent operating on Mac | 1/6/2012 | David Anders |
| Q: I have a Mini Mac (snow leopard). I also have a Seagate FreeAgent external HD operating on the Mac ... A: Hard Drives Are Partitioned and Formatted. Disk Utility in your Utilities Folder in your ... | ||
| Zip drive scsi adapter for iMac | 1/2/2012 | Tony Eastwood |
| Q: Is SCSI adapter available to allow use of a zip drive? It is a zip 100 plus drive and I would like ... A: There are many SCSI to USB or Firewire devices available. USB adapters are at the cheap end, while ... | ||
| printer color | 12/27/2011 | David Anders |
| Q: I will be buying a new printer soon, The problem I have had with previous printers is the ability to ... A: There is no easy answer. Color calibration on the screen and or the printer is done by a device ... | ||
| Flash player? | 12/19/2011 | Tony Eastwood |
| Q: Still a bit confused, though I did download the Flash player and it seems to be working just fine. ... A: The Disk Image (.dmg) file is the equivalent of a CD/DVD installer disk. Once you have downloaded ... | ||
| .pl files | 12/15/2011 | Jeff Greenberg |
| Q: I am right now at my wit's end. I previously booked an online ticket with the Austrian rail network. ... A: I'm not sure I have the answer for you. A .PL file is usually a Perl Script file - something a web ... | ||
| Updating Flash Player | 12/14/2011 | Tony Eastwood |
| Q: I've been accessing the L.A. Times crossword puzzle and now that they have "improved" it, they are ... A: There's no danger. Flash, however, is dependent on the host sites having done their job properly ... | ||
| Entourage | 12/13/2011 | Debba Robinson |
| Q: I have a Mac G4 with 10.4.11 OS and Entourage 2.1 as the email program. When I respond to email ... A: Earl - I've never used Entourage so I'm going to be punting here, but I'm guessing you should be ... | ||
| Entourage | 12/13/2011 | David Anders |
| Q: I have a Mac G4 with 10.4.11 OS and Entourage 2.1 as the email program. When I respond to email ... A: This is a Help page for Entourage and Replies. It may not contain all the options for formatting ... | ||
| oversized folders-desktop | 12/2/2011 | Tony Eastwood |
| Q: Tony. I booted up my mac mini, OSX.4.11. Mac startup icon was Double the normal size, all folders on ... A: Apologies for the tardy response. I would follow this route: Click on the Apple menu icon (top ... | ||
| User Accounts | 12/1/2011 | Tony Eastwood |
| Q: I have a brand-new out-of-the-box iMac. I am transitioning from Windows and am basically starting at ... A: This is one of those easy to explain in person questions but would take an hour to provide an answer ... | ||
| Hiding paragraph marks/blue arrows in Word | 11/29/2011 | Tony Eastwood |
| Q: How do I hide or "turn off" paragraph marks and blue arrows showing up in Word documents suddenly in ... A: Show or hide nonprinting characters in Word (most of the following was copied from Word's built-in ... | ||
| Surround sound files and Macbook Pro | 11/19/2011 | Jeff Greenberg |
| Q: I have some 5.1 surround sound files in FLAC format, each around 600-700MB in size. When I play ... A: Dave, You're on the edge of my knowledge...but.... According to this: ... | ||
| computer talking to me how do I stop | 11/18/2011 | David Anders |
| Q: All of sudden my computer is talking to me how do I stop it. A: Macs have a System Preference called "Universal Access". For the visual and hearing impaired. A ... | ||
| Insecure startup item disabled- "/library/startupitems/NUMCompatibilityCheck" has not been started becauseit does not have the proper security settings | 11/10/2011 | David Anders |
| Q: I am trying to download an updated program for my PalmZ22 and the above stops the download. Would ... A: A Google for "NUMCompatibilityCheck" Found these links among others. ... | ||
| hijacked browser | 11/6/2011 | Tony Eastwood |
| Q: Mac OSX LION/MacBook Pro Safari 5.1.1 Sometimes our local ISP hijacks my searches/links to: ... A: This is not an issue I have encountered previously but one internet search revealed the following as ... | ||
| return address labels | 11/3/2011 | Tony Eastwood |
| Q: I am all new to iMac.....is there a software program that I can download that I can make return ... A: Sincere apologies for my delay in responding. I haven't been available on AllExperts for over a year ... | ||
| Firelite drive / lost itunes and iphoto libraries | 11/3/2011 | Jeff Greenberg |
| Q: A while ago I moved my itunes and iphoto libraries to an external smartdisk firelite drive, to free ... A: You'll need a 'recovery' tool to recover your music from your iPod ... | ||
| Iphoto not supported on architecture | 11/1/2011 | David Anders |
| Q: When I try to open iphoto, it has a little grey circle and line through it and says that "it cannot ... A: You do not mention your mac model, your version of OSX, the version of iPhoto. If your Mac is a PPC, ... | ||
| fax with Epsom | 10/22/2011 | Jeff Greenberg |
| Q: I am using an iMac ox 10.6.8....I have used a usb cable to connect the epsom workforce 630 to the ... A: Martha, I'm making some guesses here, I can't find any products by a company named epsom. I think ... | ||
| iPhoto 2.0 download | 10/20/2011 | David Anders |
| Q: I use a Mac G4, have 1.5 GB of RAM; have 240 GB Hard Drive; run MacOS X 10.4.11 - Tiger. I use ... A: Where. Did you download it from? Backup your iPhoto Library before installing version 4 iPhoto is a ... | ||
Macintosh OS
Answers by Expert:
Tony Eastwood
Top Expert on this page
Expertise
A Macintosh user since the release of the Macintosh II. I am patient, diligent and a good researcher. If I don`t know the answer I will find someone who does.
Experience
Apple Certified Help Desk Specialist Apple Certified Desktop Technician
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