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About David Anders
(Top Expert on this page)

Expertise
Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.

Experience
First computer experience 1969. Worked in 3 computer stores. Setup First Mac and First IBM-PC.
   

You are here:  Experts > Computing/Technology > Focus on Mac Support > Macintosh OS

SubjectDate AskedExpert

Mac g4 internet connection10/10/2008Robert Watts
  Q: The only reason I mentioned the other computers on the network was to inform you that the other ...
  A: The reason I wondered about the extra computers was for a couple of reasons: if you were wireless ...
imovie to final cut pro10/9/2008Jeff Greenberg
  Q: Why is there static in the audio when I imported a file from imovie? I have the video but no sound ...
  A: Ulysees, I don't think that FCP supports that version of iMovie. If you're just trying to get ...
Password problems10/9/2008Robert Watts
  Q: I have a Macbook Pro that I purchased in Jan.2006 it has the original OS Tiger 10.4, recently whilst ...
  A: I'm not sure if this will work but you can try this. Boot your computer from the install DVD and ...
MacBook -Safe Boot locked on as default -HELP Please10/8/2008David Anders
  Q: Why first off is my Macbook defaulting to Safe Boot....and how do I get it back to normal....as a ...
  A: First dumb suggestion, your keyboard is faulty and is sending a shift key down signal. Do the shift ...
RE: OS 8.6 printing problem10/8/2008David Anders
  Q: I am working on a G3 wiht OS 8.6 on it. There is an HP 5100 printer installed (or at least showing ...
  A: Oh, it is a HP 5100 LASERJET. There are 5 or 6 versions of that model. Will assume it is one with ...
OS 8.6 printing problem10/8/2008David Anders
  Q: I am working on a G3 wiht OS 8.6 on it. There is an HP 5100 printer installed (or at least showing ...
  A: Under the Apple Menu Open Chooser If the printer is not shown as an option, it's driver needs to be ...
Installing an OS on an external harddrive10/8/2008Robert Watts
  Q: I have a brand new macbook pro (intel processor) unfortunately for school I need a windows OS. I ...
  A: "exactly" is a little beyond the scope of the service. I think you will find it surprisingly easy. ...
Installing an OS on an external harddrive10/7/2008Robert Watts
  Q: I have a brand new macbook pro (intel processor) unfortunately for school I need a windows OS. I ...
  A: You cannot use BootCamp to boot from an external hard disk- it must be internal, so if you are using ...
mac computer and dell laptop10/6/2008Robert Watts
  Q: I recently received a laptop and I would like to have the internet on it but I already have a Mac ...
  A: Just go to Best Buy, or whatever the equivalent is in your area. This is a really simple issue that ...
How do I copy and paste with my IMac?10/5/2008Debba Robinson
  Q: I know how to highlight the text then drag it to somewhere on the same page, but sometimes, I want ...
  A: TWillmann, Simply highlight what you wish to copy, hold down the command key (sometimes has an ...
I have a Mac with Paraells and it used to work just fine...10/5/2008Debba Robinson
  Q: I have a Mac with Paraells and it used to work just fine... ...but now, when I try to switch from ...
  A: TWillmann, Hello, again! If you hold down the option key (alt) and then tap the enter key ...
upgrade 10.2 to 10.4 or higher10/3/2008David Anders
  Q: Sorry to ask a question you've probably answered 100x, but... how do I upgrade from 10.2 to 10.4 so ...
  A: To 10.4.4 - you find a place online that still has 10.4.4 for sale, buy it. Assuming your model ...
Editing free software10/2/2008Jeff Greenberg
  Q: I am looking to do the following: 1) cut an audio file which is a .mov file 2) edit videos which i ...
  A: Salim, 1) If it's just an audio file - I'll suggest Audacity (google this - it's open source + ...
Leopard crashes!!10/2/2008David Anders
  Q: Pls find details about the equipment i am using: Macbook Pro 2.33 GHz Intel Core 2 Duo 3GB 667 MHz ...
  A: AppleJack is a maintenance utility that should be run monthly and when problems surfaces. The above ...
Leopard crashes!!10/1/2008Debba Robinson
  Q: Pls find details about the equipment i am using: Macbook Pro 2.33 GHz Intel Core 2 Duo 3GB 667 MHz ...
  A: I suspect that you have things going on in the background that are causing you problems. There MAY ...
Leopard crashes!!10/1/2008David Anders
  Q: Pls find details about the equipment i am using: Macbook Pro 2.33 GHz Intel Core 2 Duo 3GB 667 MHz ...
  A: Did you upgrade from Tiger to Leopard? Or did you do an Archive and Install? (this is preferred by ...
spyware and all that10/1/2008David Anders
  Q: I've just moved from PC's to an iMac. Now in PC land we are all paranoid about viruses, spyware, ...
  A: I have read about people getting a hijack trojan. There is a removal tool. You have to go to ...
Mac/virus?9/30/2008David Anders
  Q: It's my understanding that the Mac is pretty much immune to virus' and spyware. Is this right and ...
  A: Various people with various bias's will make many arguments. Low percentage of macs make it less ...
updating to leopard9/28/2008Jeff Greenberg
  Q: What exactly do I need to back up before updating to Leopard and how do I do it? Will updating my ...
  A: Sara, There are two major ways to update OSX. Either way, I'd back up my user (Macintosh ...
Mac System9/28/2008George Derringer
  Q: I have an I mac the Hard disk crashed I purchased another and cannot install OS X probably because ...
  A: I assume you have a Mac OSX disk. Insert it and double click the Mac OSX icon. You should get a ...
PLATFORMS9/28/2008David Anders
  Q: I was wondering would you please tell me: if I burn a CD using disk utility, can a PC computer ...
  A: Yes, 95% of the time. A CD Reader can have dirty lens that prevent reading any Burned CD. A ...
PLATFORMS9/28/2008Debba Robinson
  Q: I was wondering would you please tell me: if I burn a CD using disk utility, can a PC computer ...
  A: Generally, depending on what you are burning, if it is a file that can be read in Windows, it will ...
Mac performa _can't print9/27/2008George Derringer
  Q: I have had this computer for many years with no problems. I wanted to print a document and got this ...
  A: This was one of the most persistent problems of OS 7, 8 and 9, believe it or not. What has happened ...
Macs and security9/26/2008Robert Watts
  Q: I have been running my Mac os 10.3.9 for some time now without any problems. However recently I ...
  A: I would say that this is nothing to be concerned about at all. IMO, Mac AV protection is a cash ...
Used G59/26/2008Jeff Greenberg
  Q: I bought a used G5 and if works fine. However the previous owners name keeps popping up in places. I ...
  A: Xavier, You don't tell me where it 'pops' up - so I have to give you some generic advice. It ...
Scratch disk & Hard Disks Full-Rebuild Database???9/24/2008David Anders
  Q: My specs below, questions is this. Got a "scratch Disk Full" error while using PShop CS3, and a ...
  A: So many things you should have done... Rebuilding with the HardDrive FULL will fail. Forcing a ...
blocking users view of computers9/24/2008Steve Thompson
  Q: We are attempting to stop students from seeing the boards computers from our mac computers. When we ...
  A: Depends on what you mean by "the boards computer". Could you clarify that for me? I'm guessing you ...
imac won't boot up9/24/2008David Anders
  Q: G4 (snowball) 512 RAM OS 10.2.4 and use Microsoft wireless keyboard / mouse. I cannot get past the ...
  A: Unlikely to fix it, but worth the time to try 1] Download AppleJack install and run ...
DVD9/24/2008Robert Watts
  Q: I have a MacBook 13" running 10.5.5. I have an external burner: TDK DVDRW0404N. It's been ...
  A: Since you said that the drive reads disks fine - you can assume that the cable you are using is not ...
Burner9/24/2008Jeff Greenberg
  Q: I have a MacBook 13" running 10.5.5. I have an external burner: TDK DVDRW0404N. It's been ...
  A: Jerry, I don't think it's a driver issue. I think the drive is going bad. You mention that the ...
FCP/macbook pro help9/24/2008Jeff Greenberg
  Q: im usually pc based so am totally new to macs and need some help please. im thinking about getting ...
  A: Gerry, I don't know where you'd buy an older copy of FCP. I'd certainly advice you against buying ...
imac won't boot up9/23/2008David Anders
  Q: G4 (snowball) 512 RAM OS 10.2.4 and use Microsoft wireless keyboard / mouse. I cannot get past the ...
  A: If you gently pull the drive door down, you will see a paperclip sized eject hole at the right ...
my disk repair is stuck as start-up9/22/2008Debba Robinson
  Q: I was having problems with my Powerbook G4, so I ran Disk Warrior and used it as my startup disc, I ...
  A: Heidi, Here is what I found when I checked the web: ...
Maxtor Central Axis external drive not showing up under devices9/20/2008David Anders
  Q: I asked the following question to another expert who is now unavailable: I recently installed a ...
  A: It is not a device, it is a computer. It is automatically set to share. It is accessed the same way ...
Maxtor Central Axis external drive not showing up under devices9/20/2008David Anders
  Q: I asked the following question to another expert who is now unavailable: I recently installed a ...
  A: Please provide a SIMPLE step by step of What computers are on the network? Wireless, ethernet? What ...
shockwave 10 for mac os 99/20/2008George Derringer
  Q: ive heard there was info found about 10 working for os 9. I'ts a plugin called ...
  A: There is indeed and you can find it at www.versiontracker.com -- Click "Mac Classic" in the blue ...
Maxtor Central Axis external drive not showing up under devices9/20/2008David Anders
  Q: I asked the following question to another expert who is now unavailable: I recently installed a ...
  A: This will be confusing. A NAS is a computer. The simple computer contained in the NAS is normally ...
Power Mac G49/19/2008David Anders
  Q: I have a start up problem on a Dual 867 MDD G4. While working on the computer I accidentally ...
  A: It is almost certain to be the logic board. It IS possible a cascade took out the CPU, but I would ...
Maxtor Central Axis external drive not showing up under devices9/19/2008Tony Eastwood
  Q: I recently installed a Maxtor hard drive (as listed in subject) and at first had issues with my ...
  A: I think you need to reformat the drive into a Macformatted drive. It sounds as if it is in DOS ...
unlocking an external hard drive9/18/2008Tony Eastwood
  Q: I have a 300GB Seagate external hard drive attatached to my iMac running OS 10.5.5 I partitioned ...
  A: Apologies but I have been tied up with some major projects at work. I will have to sign myself out ...

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Questions by
Active Experts:
Jeff GreenbergRobert WattsGeorge Derringer
Steve ThompsonTony EastwoodDavid Anders
Doug LawheadDebba Robinson 

     
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