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About Jeff Greenberg
Expertise
I can comfortably answer most basic/advanced questions regarding Macintosh hardware and software - nowadays only OSX (I gave up OS 9 seven years ago). My particular specialties are in Video editing/DVD authoring. I am a certified trainer in the "pro apps" (Final Cut, DVDSP, Soundtrack, Motion). I have been using Macs since 1985. Please do not ask me about OS9.

Experience
I'm an Apple Cert. Trainer for FCP, DVD SP, since the inception of this program. I've was
certified as an Apple Cert. Technician back in 1989.

Publications
Videography

Education/Credentials
BA film- Penn State. Certifications from Apple, Avid for training.

 
   

You are here:  Experts > Computing/Technology > Focus on Mac Support > Macintosh OS > iPhoto - numerous problems since updating to Leopard

Topic: Macintosh OS



Expert: Jeff Greenberg
Date: 6/15/2008
Subject: iPhoto - numerous problems since updating to Leopard

Question
Hello,
Not sure if you can help at all - I have quite a random problem that even the apple store and their forum users seem unable to help with. Since updating to Leopard on my 3-year-old iBook, I've been having numerous problems with iphoto.

Firstly, it insists on showing all the thumbnails I've imported since the upgrade as compressed squares, rather than as portrait or landscape. If I go into each photo and select its constraints as one or the other it then shows it as such within the thumbnails, but as soon as I quit then re-open iphoto they're all back to being compressed squares. When I actually double click to open each photo it displays correctly though, and all photos imported before the upgrade are displaying correctly.

Secondly, whenever I go to edit a photo's size (I usually crop everything to 4x6" ratio), whenever I select the cropping option it automatically brings up a landscape cropping box within a portrait pic, or a portrait box within a landscape pic - never the right one for the image. I have to reselect the correct constraint a total of three times per pic before it actually changes to the correct way round.

Lastly, it just keeps crashing all the time - I'm lucky to get 5 minutes out of a single session. It's also painfully slow, so all in all it's being a nightmare to use and if I can't figure out a way to solve this problem I'll have to try and find some other kind of photo software to use - if a mac compatible one even exists?!?! Can you help bring the enjoyment back to my iphoto usage?!
Yours Hopefully!

Answer
Joanna,

It sounds like you have *numerous* iPhoto problems.  I'm going to give you some suggestions but you *MUST* backup your work before you do anything (you should copy/duplicate the entire photo folder)

The first thing I want you to try is to rebuild iPhoto's database.  You don't say what version of iphoto you're using (should I assume 4?)  

Instructions on how to rebuild the database:
http://support.apple.com/kb/HT2042?viewlocale=en_US

Let's see what happens after that (fixing that, might fix everything else.)

Best,

Jeff

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