AboutDavid Anders Expertise Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers.
PLEASE PLEASE provide EXACT info for Mac Model and OS Version.
RAM installed - added cards - external devices - recent changes.
Do you do MONTHLY MAINTENANCE? With what Utility?
What you have tried and what result do you want.
Experience First computer experience 1969. Worked in 3 computer stores. Setup First Mac and First IBM-PC.
Question hi David
I'm having an issue with connecting to the internet via my inbuilt ethernet port. I'm running Tiger 10.4.9 and had the same problem with Panther. System profiler gives me the following info about it but when I plug the ethernet cable in I get a message saying that the 'cable is not plugged in'. It looks like the port is active but not reading the cable. I've got a temp fix of a belkin usb/ethernet adapter running which is giving me internet but is slow. Can you give me any idea why I get the message in network setups that continues to tell me that the 'cable is not plugged in' when it is?
many thanks for your time and help
andyb from downunder
Built-in Ethernet:
Type: Ethernet
Hardware: Ethernet
BSD Device Name: en0
IPv4 Addresses: 192.169.1.7
IPv4:
Addresses: 192.169.1.7
Configuration Method: Manual
Router: 192.168.1.254
Subnet Masks: 255.255.255.0
IPv6:
Configuration Method: Automatic
Proxies:
FTP Proxy Enabled: No
FTP Passive Mode: Yes
Gopher Proxy Enabled: No
HTTP Proxy Enabled: No
HTTPS Proxy Enabled: No
RTSP Proxy Enabled: No
SOCKS Proxy Enabled: No
Ethernet:
MAC Address: 00:30:65:44:e7:4a
Media Options:
Media Subtype: none
Answer Looking at the Port (with magnifications) you should see 8 l-shaped pines, equally spaced). if one is bent or missing, this is the problem.
The recieving end (router, hub, switch) should be inspected.
ANY TIME A CABLE IS INVOLVED, suspect the cable.
Take it to another working location and plug it in and test.
Take it into an Apple Genius Bar if close and make an appointment online at apple.com
