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About George Derringer
Expertise
I know a great deal about Macintosh computers running the older Mac OS 9, considerably less about machines running OS X

Experience
I am the town crier in my home town, a newspaper editor by trade and a shortwave radio fan since, oh, about 1959.
 
   

You are here:  Experts > Computing/Technology > Focus on Mac Support > Macintosh OS > disc drive wont open

Macintosh OS - disc drive wont open


Expert: George Derringer - 8/6/2009

Question
my macintosh computer fell two days and it wont turn on i left a disc in the cd drive and it wont open how do i get it open?

Answer
The first thing to try is holding down the mouse button when you start up the computer until the CD ejects. After that, try this although I haven't had to do this in several years:

Here's what Mac Help says:

Ejecting a CD or DVD when all else fails
If you've tried all the usual methods of ejecting a CD or DVD from your computer's optical drive, there are some other methods you can try.

First, quit all applications that are using files on the disc. Then try one of these alternate methods:

Open Disk Utility (in the Utilities folder of your Applications folder), select the disc, and choose File > Eject.
Choose Apple menu > Restart and hold down the mouse or trackpad button until the disc ejects.
If your drive has an emergency eject hole, put the computer to sleep and insert a large, straightened paper clip in the small emergency eject hole of the drive (the location varies, depending on the drive). Push firmly until the disc ejects.
If all other methods fail, you can try to eject the disk using the firmware. (This may not work on all computers. For example, it does not work on Intel-based computers.) The steps below describe how to start up and briefly use the computer with only the firmware loaded, not the standard Mac OS X interface.
To eject a disc using firmware:
Restart the computer.
When you hear the startup sound, press and hold the Command-Option-O-F keys. (The Command key has an Apple on it.)
Release the keys when you see a white welcome screen.
At the prompt, type:
eject cd

Press Return, then wait a few seconds. The disc drive should eject the disc, and "ok" appears on the screen when the action is complete.
Type:
mac-boot

Press Return

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