You are here:

Macintosh OS/Problem copying files to external hard-drive

Advertisement


Question
I started copying files from my Mac OS X Version 10.7.5 to my NASware 3.0TB that I'm currently using as an external hard-drive with an ICY BOX as docking station. When the last of the files were transferring the process froze and wouldn't finish. The bar kept on working saying that there were 5s left but nothing happened for more than ten minutes so I clicked "stop transferring" and now it's been about half an hour that it's saying "Stopping...". I tried to eject the harddrive but of course it won't eject while still in use. Now when I try to look in the folders that are already existing in the harddrive the folders appear empty. I'm a photographer so it's only filled with JPEG and CR2 files but they don't appear. Now I am scared to touch anything in fear of loosing all my work. What do I do??

Thank you in advance, Tanné

Answer
Tanné,

Boy!  I do not want to be responsible for loss of data, that's for sure.  But, my gut tells me that the computer files should not be corrupted by this transfer.  So, your receiving drive is the critical piece.  If you have other files there, you might lose some of them.  You clearly are in a position to be forced to make a choice.  I would simply disconnect the drive.  Then reconnect it and see what you can recover of previously saved files.  You may want to put everything somewhere else so you can reformat your external drive.

Check your files on your computer - see if they open properly.  Assuming they are OK, restart your computer and reconnect your external drive.  This time, when you do your move, try doing it in smaller chunks.

Do you know how to zap your P-RAM?  You might find that gives you a clean jumping-off point.  Let me know if you need my help to do that.  I don't know that it will make a difference but I often find that it cleans up my computer if it's behaving oddly.

Good luck!

Debba

Macintosh OS

All Answers


Answers by Expert:


Ask Experts

Volunteer


Debba Robinson

Expertise

AppleWorks 6, Systems up to 10.3.5, general trouble-shooting of hardware and some software.

Experience

In years past I taught computer K-8 and helped maintain Macs using sytems 7 and 8. Since 2001, I have not been working with computers daily, aside from doing my own work. I dabble in helping people out and enjoy the challenge of trying to figure out answers to your problems. Systems 7, 8, 9 and 10 are all in my repertoire now, at various levels of expertise. Please, NO networking questions.

©2016 About.com. All rights reserved.