Macintosh OS/Firefox view


An odd thing happened to our Firefox screen appearance and I can't figure out how to get it back to normal. Instead of seeing at the top of the screen the three buttons upper left, the URL space and the horizontal list of bookmarks we have dragged in, we now see the black bar at top which lists "search, images, maps, play, YouTube, etc. Do you know what happened and how we can get the appearance back to normal? Thank you. Mac 10.6

Solution 1: Reset Firefox to its default state
Note: When using the reset feature, your bookmarks, browsing history, passwords, cookies and web form auto-fill information will be saved. However, your extensions and themes will be removed; open tabs, windows and tab groups will not be saved; and your preferences will be reset. Learn more.
   At the top of the Firefox window, click the Help menu and select Troubleshooting Information.
       Reset Firefox 1 - WinXP
   Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
       Reset Firefox 2 - WinXP
   To continue, click Reset Firefox in the confirmation window that opens.
   Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

Solution 2: Delete Firefox preference files
   At the top of the Firefox window, click on the Help menu and select Troubleshooting Information. The Troubleshooting Information tab will open.
   Under the Application Basics section, click on Show Folder. A window with your profile files will open.
   Note: If you are unable to open or use Fire​fox, follow the instructions in Finding your profile without opening Firefox.
   At the top of the Firefox window, click on the File menu and then select Exit
   Locate and delete the prefs.js file. If you find more than one, a prefs.js.moztmp file or a user.js file, delete these as well.
   You can close the profile folder and open Firefox now.

Solution 3: Download and reinstall Firefox

Macintosh OS

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David Anders


Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.


First computer experience 1969. Worked in 3 computer stores. Setup First Mac and First IBM-PC.

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