Macintosh OS/adobe and pdf opening


adobe says no
adobe says no  
Hi Jeff. I have just encountered a problem whereby my pdfs don't  open any more. I get the attached image/message when I try. The suggestion is that I need to have Photoshop installed in order to open a pdf, but that seems silly.

I have no idea why this just began, whether I did something to precipitate it. Oh, I did try to install the program required, Adobe Acrobat 8 Professional Reader .... I only need to be able to open pdfs!

I can't see whether the image has 'worked' ...


There's a tool called Preview on your Mac. It'll allow you to open PDF files.

If that works, right click on one PDF, get info and then change the "Open with" choice to Preview.

Acrobat is giving you this response because you have the "Professional" version installs. It's trying to set up it's licensing and running into a problem. Therefore, by launching Photoshop or some other component in the Adobe suite, it'll be able to sort it out.

Preview is faster (and often easier) than Adobe Acrobat.

See if that works.

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Jeff Greenberg


I can comfortably answer most basic/advanced questions regarding Macintosh hardware and software - nowadays only OSX. In fact, if it's prior to 10.3, there's a good chance I'll reject your question. Forget OS9 stuff - Igave up OS 9 ten years ago). Please do not ask me about OS9. My particular specialties are in Video editing/DVD authoring. I am a certified trainer in the "pro apps" (Final Cut, DVDSP, Soundtrack, Motion). I have been using Macs since 1985.


I'm an Apple Cert. Trainer for FCP, DVD SP, since the inception of this program. I've was
certified as an Apple Cert. Technician back in 1989.

Videography, Macworld, Tibits

BA film- Penn State. Certifications from Apple, Adobe and Avid for training.

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