AboutGeorge Derringer Expertise I know a great deal about Macintosh computers running the older Mac OS 9, considerably less about machines running OS X
Experience I am the town crier in my home town, a newspaper editor by trade and a shortwave radio fan since, oh, about 1959.
Question I have a G3 at 266mgz with 512 RAM and 4.0gb hard drive. It runs on OS 9.2.2 and I use office 98. When I open a document in Word 98, new or old, and I clik on the file menu to preview before printing, Word crashes and it leaves me a message of error 2. Of course, it's a problem that I find irritating.
Thank you to help me if it's possible.
Jean-Daniel Gagnon from Montréal, Quebec, Canada.
Answer Hi! Two things to try: First, trying just giving Word more memory. Find the application, Highlight it, but don't open the application. Hit command and the letter "I" together. Pull the "General Information" window down to "Memory." Change the preferred memory box by adding 1,000 or 2,000. Close the boxes. Reopen Word and see hat happens. Second idea: With Word or Office NOT running, Go to the hard drive, open the hard drive folder, then the System Folder, then the Preferences folder. Drag the file called "Word settings" to somewhere else on your hard drive that is NOT within either the System Folder or the Microsoft Office folder. Now try starting the Word applications and see if that helps. Somewhere, one of the many Microsoft software bits is acting up and these are first two things to do to hunt the problem down. Good luck! -- George
