Macintosh OS/Questions Answered by Expert David Anders

SubjectDate Asked
.WMV files Change into Screen Grabber files2/3/2012
  Q: I use a Dual 1 GHz PowerPC G4 Mac with 1.5 GB SDRAM; run Mac OS X 10.4.11 Tiger; QuickTime 7.6.4; ...
  A: Some file types can be opened by several applications. If you right click (control click) a video ...
Time Machine slow1/30/2012
  Q: Time Machine backups on my wife’s 3-yr old Mac Mini are taking excessively long and drag down ...
  A: There are a lot of people complaining about sloooowww Time Machine. There are various suggestions ...
duplicates emails1/28/2012
  Q: I have an iMac with Leopard OS and no trouble until I created a new mail rule to move some messages ...
  A: I am unsure. I would remove the folder from Mobile.me and send some test emails to yourself. If the ...
iTunes1/24/2012
  Q: iMac 2.8 Ghz, Intel Core i7, 8GB DDR3, great big friggin hard drive, Lion 10.7.2. The only recent ...
  A: Some, not all, indicates it is a file problem, not an application problem. Try to open them with ...
Aqua-blue screen of death?1/19/2012
  Q: I purchased my MacPro in 2008 and still use the Leopard operating system. I've noticed recently ...
  A: When does this happen? When you are using a particular program? Doing a specific task such as ...
incomplete update1/18/2012
  Q: i am new to the mac world, so i dont know much! 2 days ago i checked for updates for my mac os x ...
  A: The only way to get Lion is through the Apple APP STORE. The only way to access the app store is ...
incomplete update1/17/2012
  Q: i am new to the mac world, so i dont know much! 2 days ago i checked for updates for my mac os x ...
  A: I would suggest downloading OSX 10.5.8 COMBINED Update and installing it. ...
Sharing and Permission setting on Seagate FreeAgent operating on Mac1/6/2012
  Q: I have a Mini Mac (snow leopard). I also have a Seagate FreeAgent external HD operating on the Mac ...
  A: Hard Drives Are Partitioned and Formatted. Disk Utility in your Utilities Folder in your ...
printer color12/27/2011
  Q: I will be buying a new printer soon, The problem I have had with previous printers is the ability to ...
  A: There is no easy answer. Color calibration on the screen and or the printer is done by a device ...
Entourage12/13/2011
  Q: I have a Mac G4 with 10.4.11 OS and Entourage 2.1 as the email program. When I respond to email ...
  A: This is a Help page for Entourage and Replies. It may not contain all the options for formatting ...
computer talking to me how do I stop11/18/2011
  Q: All of sudden my computer is talking to me how do I stop it.
  A: Macs have a System Preference called "Universal Access". For the visual and hearing impaired. A ...
Insecure startup item disabled- "/library/startupitems/NUMCompatibilityCheck" has not been started becauseit does not have the proper security settings11/10/2011
  Q: I am trying to download an updated program for my PalmZ22 and the above stops the download. Would ...
  A: A Google for "NUMCompatibilityCheck" Found these links among others. ...
Iphoto not supported on architecture11/1/2011
  Q: When I try to open iphoto, it has a little grey circle and line through it and says that "it cannot ...
  A: You do not mention your mac model, your version of OSX, the version of iPhoto. If your Mac is a PPC, ...
iPhoto 2.0 download10/20/2011
  Q: I use a Mac G4, have 1.5 GB of RAM; have 240 GB Hard Drive; run MacOS X 10.4.11 - Tiger. I use ...
  A: Where. Did you download it from? Backup your iPhoto Library before installing version 4 iPhoto is a ...
iPhoto 2.0 download10/17/2011
  Q: I use a Mac G4, have 1.5 GB of RAM; have 240 GB Hard Drive; run MacOS X 10.4.11 - Tiger. I use ...
  A: iLife comes with some Mac Models - iLife is iPhoto, iTunes, iMovie, iDVD. etc iTunes can be ...
Broswer history10/16/2011
  Q: I looked at porn a month ago so why is it Stil on my most recent viewed on my browser history
  A: Caches and history. Download AppleJack, install and run. assuming you do not have Lion OSX. ...
fax10/15/2011
  Q: I have an iMac....4 weeks old. I also purchased and Epson workforce 630 all in one. I faxed one ...
  A: The key questions are OSX version? 10.6.8 Printer model? Epson. Workforce. 600, 610, 620, 630, or ...
fax10/15/2011
  Q: I have an iMac....4 weeks old. I also purchased and Epson workforce 630 all in one. I faxed one ...
  A: Version of Lion? 10.7.1 or 10.7.2 Epson 630 Workforce connected with USB or ethernet or wireless? If ...
return address labels10/12/2011
  Q: ...I have only had my iMac for about a month and I very confused. With my old pc I used to be able ...
  A: Read this OLD thread http://hints.macworld.com/article.php?story=20031128011232960 Apps you do not ...
copying large files on pendrive10/4/2011
  Q: I have a 7 gb iso file on my MAC that i want to transfer on my PC via pendrive. But in FAT file ...
  A: An iso file is a CD or DVD file. It is opened in an application that can burn iso files to a DVD. ...
ITunes will not quit and has no library9/17/2011
  Q: ) My I Tunes won't quite no matter what I do. Also the Library section won't open. I've forced quit ...
  A: You do not mention what Mac model you have. You do not note what version of OSX you use. You do not ...
VNC connection between two iMacs9/13/2011
  Q: It am trying to do a simple iMac to iMac VNC connection (over a distance). The server iMac is ...
  A: There are two kinds of IP addresses. One is handed out (and can change) by the ISP. You can find it ...
Cannot export my imovie or do fullscreen9/6/2011
  Q: Computer : White Macbook Unibody ( late 2009) Operating System: Mac OSX Version 10.6.8 ...
  A: There are several possibilities. [1] Your computer has something wrong (RAM?) [2] Your OSX ...
Mac hardware9/1/2011
  Q: I'm an American college student making plans to study abroad starting 2nd semester this year. In ...
  A: A Google "iMac G4 A4tech webcam" http://www.google.com/search?q=iMac+G4+A4tech+webcam #1 link ...
Flash Player9/1/2011
  Q: I have an IMac running OS 10.4.11 I keep getting a message that I don't have the latest flash ...
  A: Intel is the standard - has been for four years. OS X Leopard is four years old. Snow Leopard is two ...
Mac hardware9/1/2011
  Q: I'm an American college student making plans to study abroad starting 2nd semester this year. In ...
  A: Under Apple Menu, About This Mac, gives OS ver, CPU speed, and Ram installed. Clicking More Info ...
Help with ethernet adapter with MacBook Air8/29/2011
  Q: I just bought an ethernet adapter from eBay for my MacBook Air 2010 which of course doesn't have an ...
  A: Getting an external network device working is hit or miss. The chipset in the adapter MUST be one ...
memory issue?8/23/2011
  Q: For some reason I can't have Illustrator (CS) and Photoshop (CS) open at the same time. What happens ...
  A: If you get a spinning beach ball, it is memory. You can check this with Activity Monitor in the ...
browser hijack from facebook8/16/2011
  Q: I have the MacBook and it is running Mac OS X 10.6.8 I do not do monthly service except the updates ...
  A: There are computers called DNS servers on the internet. They translate facebook.com into the IP ...
deleted iPhoto library by mistake8/15/2011
  Q: I have by mistake deleted my iPhoto library and some other files this afternoon. I thought that I ...
  A: Backup is important. If you do not have an external harddrive, you can use the free online backups. ...
Safari7/30/2011
  Q: I installed the new version of Safari (5.1) and it locks up and is very unreliable. I want my old ...
  A: Many people are dissatified with Safari 5.1, this Google Search "downgrade safari macworld" returns ...
Entourage email7/27/2011
  Q: After trashing my mail, and when I next open 'send and receive', I get back some of the old emails ...
  A: The key question is whether you have the account setup as a pop account or imap. I am almost sure it ...
Entourage email7/23/2011
  Q: After trashing my mail, and when I next open 'send and receive', I get back some of the old emails ...
  A: You do not name your email provider. From your website hosting service? From you ISP? From Gmail, ...
Video artefacts7/22/2011
  Q: I have a dual G5 1.8 running last 10.5 with 4.5 RAM and Radeon 9800 card. I have recently been ...
  A: I have read about problems with the card, but not dealt with one. A search brought up many ...
Can't modify CD7/22/2011
  Q: PowerMac G4 - OSX 10.4.11 I cannot modify a CDRW even though I am the administrator . Get Info ...
  A: Internal CD drive? - look in System Profiler and check the Disc Burning - the drive may not be a ...
enlarged folders7/20/2011
  Q: My PC is mac mini, OS X.4.11. An odd anomaly has begun when I boot up the PC. All icons on desktop ...
  A: Running a monthly maintenance utility is one of my main recommendations - Mac or Windows. On Mac, I ...
Mail 2.1.3 will not load email7/1/2011
  Q: When I open Mail 2.1.3, I get a blinking triangle, but no email. Prior to that blinking triangle, I ...
  A: Mac Model? OSX version? Does the internet work? When did Mail fail? Did you update, install, remove ...
iMac core2 duo very slow6/24/2011
  Q: I recently purchased an iMac core 2 duo computer with 2 gigs of ram. It's running at 2 gigahertz and ...
  A: The two most common sources of the problem is RAM and Hard Drive. The verify test on hard drives is ...
mac mail anomaly6/22/2011
  Q: David. I run OSX.4.11 on a 1st generation mac mini. Recently installed a new hard drive, and though ...
  A: The first question is How many emails are in your account(s)? How large is the physical mail files? ...
computer6/18/2011
  Q: my laptop's screen would not display.
  A: Make an appointment at the Genius Bar in your local Apple Store. You can do it online, rather than ...
2005 imac g5 desk top6/18/2011
  Q: keep getting a grey screen telling me to hold power button down and restart computer. What caused ...
  A: You have a damaged OSX, or a misbehaving external device. The screen is called a kernel panic. ...
display6/18/2011
  Q: i clicked on the systmes preferences icon , then the display icon, i clicked something (dont know ...
  A: Most monitors can be set to different resolutions (pixels by pixels). You changed the resolution - ...
OS X QUIRKINESS6/10/2011
  Q: I run OSX.4.11 on the 1st generation mac mini. 120 gig drive. Some quirks have developed. 1 = Each ...
  A: Download, install and run AppleJack http://www.google.com/search?q=applejack+download If no joy. In ...
copy iphoto slideshow6/2/2011
  Q: I have a Mac OSX 10.6.6 and do not seem to be able to copy my slideshow on iphoto to a thumb drive ...
  A: If you export it as a Quicktime movie, yes. If you import it into iTunes or iMovie and save the ...
ibook/gmail/entourage6/2/2011
  Q: I receive my own sent gmail emails on my own entourage. Ibook G4 Thanks
  A: I do not understand. A better explanation would help. You send an email to Joe and he is the only ...
copy iphoto slideshow6/2/2011
  Q: I have a Mac OSX 10.6.6 and do not seem to be able to copy my slideshow on iphoto to a thumb drive ...
  A: This Google lists the links about getting the slideshow to iMovie to get it to a video file. ...
Defeat ALL CAPS5/26/2011
  Q: Dave - How the _HECK_ do I reconfigure my STUPID Logitech K120 keyboard so it doesn't accidently ...
  A: You do not mention your OSX Version. A search in Finder HELP for modifier keys should bring up the ...
Defeat ALL CAPS5/25/2011
  Q: Dave - How the _HECK_ do I reconfigure my STUPID Logitech K120 keyboard so it doesn't accidently ...
  A: This Google gives an indication that many people have tried to find answers for the CAPS LOCK They ...
My system is infected5/24/2011
  Q: My MacBook Pro laptop is infected. I need this issue fix ASAP. Can you please help me?
  A: Infected how? What are the symptoms? If it is the Scareware called Mac Defender, New Mac Trojan ...
Cataloguing on a Mac?5/10/2011
  Q: I'm an intermediate/advanced Mac user finding myself frustrated by a fairly simply problem. I need ...
  A: I would suggest downloading the 30 day trial of Filemaker Pro. One of the templates included is ...
icons5/2/2011
  Q: It's version 10.6.7 2/4 GHz intel core 2 duo with 2 GB 1067 MSz DDR3. I have 2 things I can't ...
  A: While I'm working? Means? In front of your eyes? You change the size of the icons in Finder View ...
System folder sizes5/2/2011
  Q: My mac mini is 1st generation, OSX.4.11, 120 gig drive. Today I discovered that the folder titled ...
  A: The Users folder contains the Home Folders for all Users. The Individual User folder contains the ...
icons4/28/2011
  Q: It's version 10.6.7 2/4 GHz intel core 2 duo with 2 GB 1067 MSz DDR3. I have 2 things I can't ...
  A: http://www.google.com/search?q=osx+finder+view+setting+persistance+change ...
MAINTENANCE4/13/2011
  Q: I want to use ONYX maintenance app to keep my mac mini OSX.4.11, in healthy condition. However, I'm ...
  A: Logs are viewed with Console in the Utilities folder in the Applications folder. They detail the ...
faxing from canon mx8704/6/2011
  Q: I want to fax a file from my computer, using the fax function of my canon mx870. Recipient says "no ...
  A: Mac Model?? OSX version ?? Have you EVER faxed from a computer? If not, going to Staples or Kinkos ...
Can't copy text3/20/2011
  Q: I’m having a problem. I have a Mac G4 OS 10.3.9 with Entourage. All of a sudden I can’t copy text ...
  A: Does the copy paste problem show up in any other application (will require testing) If not, the ...
Safari cookies3/8/2011
  Q: I occasionally remove cookies but am having trouble with a few. They reurn. In other words, I can ...
  A: Why do you care? Cookies a fact of life on the internet. Safari Cookie Preferences ...
Photoshop cs3 and Mac OS X.4.11 crash3/4/2011
  Q: I have an ibook 466 (Grey one) and have just wiped the drive and installed Mac OS X.4.11 and then ...
  A: Look at the specs for your model. http://everymac.com Reset your PRAM and SMU - unlikely to solve ...
Function Keys2/8/2011
  Q: I'm using a software that is written for both Mac & Windows. To get a pulldown menu of accounts they ...
  A: You do not say what Mac you are using, laptop? desktop with Mac keyboard? desktop with other? Mac ...
Macintosh maintenance2/5/2011
  Q: I have an Imac Mac OS 10.6.6 Snow Leopard 2 GHz Intel Core Duo. What maintenance utility do you ...
  A: AppleJack is a script that runs five of the builtin maintenance routines in OSX. You start or ...
pram battery1/20/2011
  Q: I have what apple calls a mid-2007 20" iMac Model 7,1. 2Ghz intel core 2 duo with 1 gig of ram. ...
  A: If you are going to test beta or alpha software, you NEED to understand SandBoxes and virtual PCs ...
pram battery1/19/2011
  Q: I have what apple calls a mid-2007 20" iMac Model 7,1. 2Ghz intel core 2 duo with 1 gig of ram. ...
  A: http://ifixit.com has repair tutorials with illustrations. This page has a link to replacing your ...
Mac G5 Tower Freezing, loud fans1/6/2011
  Q: First my specs: 10.4.11 Dual 1.8 GHz Power PC G5 Recently upgraded RAM to 2.5 GB DDR SDRAM, added 2 ...
  A: Hard Drives die, sectors become unreadable and the drive then needs to be replaced. Having a ...
MacBook Pro 10.5.812/20/2010
  Q: Ok I have a Mac Book Pro 10.5.8 and it seems that the Capacity is about 150 GB and the available ...
  A: [So first, You say when I attach a drive, Time machine will offer to use my drive as a back up, yet ...
MacBook Pro 10.5.812/20/2010
  Q: Ok I have a Mac Book Pro 10.5.8 and it seems that the Capacity is about 150 GB and the available ...
  A: You can download Grand Perspective and it will show you graphically what and how big your files are. ...
Media Play11/13/2010
  Q: I use a Mac G4; 1.5 Gig Memory; run Mac OSX 10.4.11 (Tiger). What is "Media Play?" Angel
  A: Media is pictures, audio and or video. Media Play is a term I have not seen before. Media Player is ...
Eudora corrupt In mailbox10/29/2010
  Q: I'm using an iMac 2GHz Intel Core 2 Duo, with OS X 10.6.4 I fear I've done something silly... (not ...
  A: Restore from your backup would be easiest. A Google for "eudora repair inbox" gave ...
Problems with mail10/20/2010
  Q: I have problems with my mail. Every once in a while, for no apparent reason, random emails will not ...
  A: I assume you mean mail.app. The account is POP or IMAP? You have rules or actions to automatically ...
Mac Mini Memory Problem10/5/2010
  Q: When the original Mac Mini came out I bought one and felt confident enough in upgrading the memory ...
  A: Most likely, the thin wire and tiny connector for the speakers is not connected. Possible, the PRAM ...
Mac Mini Memory Problem10/1/2010
  Q: When the original Mac Mini came out I bought one and felt confident enough in upgrading the memory ...
  A: Everymac.com specs on your computer ...
Font Book9/28/2010
  Q: I am trying to load my fontbook from my laptop onto my desktop. I placed it on an external-hardrive ...
  A: Mac Models? OSX version on each? Do you have fonts on one that are not on the other? Where did the ...
G4 Mac Cube9/25/2010
  Q: Will not power up. I get no switch light. When the switch light is out, is that an indication that ...
  A: Are there any breaks in the cabling for the power supply? Plug into the wall, eliminate powerstrip ...
Safari font issue9/25/2010
  Q: We just upgraded our iMacs at work to Intel 2.4 duo 2.4 and I think we're running 10.5.8 if not ...
  A: You can not have corrupt fonts on a computer. The corrupt fonts need to be removed. Font Caches ...
lost application9/9/2010
  Q: 4.6,I keep getting the message "you cant install this as its already on this disc". The ...
  A: The application came on a CD, DVD or dmg that was downloaded? It has an installer to run or are you ...
website publishing problem8/28/2010
  Q: I have a new iMac, OS 10.6.4. I am using Seamonkey 2.0.6 to edit/publish my existing website, which ...
  A: It is possible that you are viewing the cache related to Seamonkey. If you view the website in ...
Entourage mail download problems8/20/2010
  Q: I work on a Macbook PRO OSX10.5. I use entourage v12.2.6. After a recent software update, a couple ...
  A: When you are testing Email with another email client, you want to leave on server, so your emails do ...
Entourage mail download problems8/20/2010
  Q: I work on a Macbook PRO OSX10.5. I use entourage v12.2.6. After a recent software update, a couple ...
  A: Backup your email before doing anything else, if it is important. READ and bookmark this site ...
iweb/server/website access8/17/2010
  Q: I am trying to upload my iweb created website using my FTP client through godaddy.com. I had no ...
  A: I have a deep disregard for godaddy. They have lied to me about client's accounts in the past. I ...
iweb/server/website access8/17/2010
  Q: I am trying to upload my iweb created website using my FTP client through godaddy.com. I had no ...
  A: You may be clicking on a ftp bookmark that is wrong or damaged. You should enter the correct info ...
Playing Final Cut Pro Timeline7/25/2010
  Q: Every time I play the Timeline in my Final Cut application (whether by spacebar or clicking on the ...
  A: Sorry, to be late is suggesting solutions. This Goggle lists some things to do to optimize. Google ...
iMac will not fully boot up7/21/2010
  Q: Okay, you are probably going to reject my question for this, but I don't know any of the specs for ...
  A: If the OSX load keeps restarting and stalling, it is damaged and needs repair. There are several ...
mac desktop6/30/2010
  Q: my mac is putting black boxes around selected files and doubling the menu under fire fox Model ...
  A: http://support.apple.com/kb/TA23838?viewlocale=en_US Mac OS X 10.4: Computer speaks unexpectedly, ...
iMac G56/27/2010
  Q: When i start up my iMac-G5 I get a white screen with the Apple logo. After a few seconds the fan ...
  A: You can (should) backup your boot drive with SuperDuper ...
AirPort Connection to Router Macmini 10.4.116/23/2010
  Q: Airport is connected to router as Yellow status. Says has self assigned IP address and cant connect ...
  A: You do not note your router, router IP address, printer model, printer IP address. A backup with ...
e-mail addresses6/17/2010
  Q: I meet someone who gives me their e-mail address. How do I put this onto my new Mac e-mail ...
  A: If you use Mail App, the addresses are stored in the AddressBook application There are sites online ...
make space on hard drive6/12/2010
  Q: I have a mac mini and would like to make more room on the hard drive. I have a full back up of ...
  A: If your OSX is 10.5 or earlier Download, install, and run AppleJack, it will remove unneeded files. ...
I Photo6/9/2010
  Q: I Photo will not open---all other icons "bounce"-then open. I can't get I photo to open!
  A: You do not note your Mac Model (iMac, Mini, Mac Pro)? You do not note your OSX version (10.3, 10.4, ...
videos slow and really choppy6/2/2010
  Q: but I love it anyways. Anyway everything runs smoothly except any form of graphics or video on ...
  A: Your Mac's Specs at everymac ...
Problems with Mail5/19/2010
  Q: I've been having problems with my Mail recently. I can see messages comming in with the mail ...
  A: NUMBER ONE Call your email provider and explain the problem, they may know. Check your Junk or SPAM ...
I am so lost!!!!5/9/2010
  Q: this is my first iMac and I have no ideal on how to operate this computer. It's an older imac and it ...
  A: You need to know your model and it's RAM (memory) and upgrade possiblities. About This Mac under ...
Screen view on word using Mac4/24/2010
  Q: A few days ago my word documents have the appearance of a publisher document. The ruler across the ...
  A: You do not list the version of OSX on the computers. You do not list the version of Office on the ...
Webcam problem with G4 & Skype4/22/2010
  Q: I have a 1.33 G4 powerbook (512), running 10.4.11 and wanted to Skype with my grandchildren. Here ...
  A: Microsoft would be my last choice without searching for an answer. Logitech would be my first choice ...
want to make a website..read by iphone4/11/2010
  Q: i am working on www.meritagebistro.com how can i make sure it is iphone readable? also how can i ...
  A: Your question is a very large subject. I would start with the links here Google Search "mobile ...
Cursor hover4/11/2010
  Q: I have a Mac laptop. If I leave the cursor set over something for too long (such as the back ...
  A: Track pads are not always accurate, they rely on skin capacitance. Low humidity and dry skin cause ...
Printing to a HP Designjet 2500CP4/7/2010
  Q: I wasnt able to get an answer in the printer hardware section so I am hoping you might be able to ...
  A: HP was at one point a wonderful Mac Printer company. It has not been wonderful for years. If you ...
Questions on the Mac4/5/2010
  Q: I have a eMac OSX computer. There are several software programs I would like to acquire, however, ...
  A: It is expensive to hire and pay people that know both platforms. Macs have a small portion of the ...
mystery folder4/5/2010
  Q: I have OSX.4.11 ona mac mini. In the finder window, in the folder column, right hand side, I ...
  A: It is not default, it was created. Your download location is set in the browser you use for ...
kernel panic3/25/2010
  Q: my macBook 10.4.11 has lately been giving me a warning telling me to hold the on button down in ...
  A: Oh additional: I tried putting my friends mac ram units in and then it worked fine. THIS DOESN'T ...
kernel panic3/8/2010
  Q: my macBook 10.4.11 has lately been giving me a warning telling me to hold the on button down in ...
  A: You must do monthly maintenance. AppleJack Download ...
IMAC G33/4/2010
  Q: My 1999 IMAC G3 suddendly won't turn on. Could it be the battery? I've never changed it before. ...
  A: By far the most likely thing is a dead PRAM Battery. They last 3 years, 5 years, the fact yours is ...
Snow Leopard and Lexmark Z715 Printer2/27/2010
  Q: I have an iMac running Snow Leopard 10.6.2 and it will not recognize my printer Lexmark Z715. I ...
  A: This is the current list of supported printers from Apple. ...
Burning DVDs & CDs2/19/2010
  Q: I use a Mac G4. My friend uses a PC. I would like to know how to burn DVDs, CDs, and CD-ROMs so ...
  A: You have a G4 running OSX Version? You are using what application to burn a (CD-R. CD-RW. DVD-R. ...
Spotlight Crash2/17/2010
  Q: I have a G5 Dual 2 GHz 11GB SDRAM running OS 10.4.11 Some of the times when I do a search through ...
  A: It is possible your hard drive needs repair. You can only do this if you start from a CD or another ...
No audio - Macbook to TV via HDMI and 3.5mm jack2/14/2010
  Q: When I connect my Macbook (Intel OSX 10.3) to Vizio (32" LCD HDTV VOJ320F1A) tv via HDMI for video ...
  A: Test with headphones, sound coming out? The audio cable you have may be defective. I am not sure, I ...
Mac OS2/5/2010
  Q: Basically I am student of Computer Science and very excited to learn Macintosh Operating System. ...
  A: Mac OSX is included with each Macintosh. The version included with a laptop works with that laptop, ...
From iMovie to Audio file on iTunes?1/26/2010
  Q: I record my boyfriend playing the drums on iMovie and we want to know if there's a way to take the ...
  A: when you drag the clip from the clips menu hold down the option key so the plus symbol appears and ...
External Hard Drive locked1/25/2010
  Q: I have an MAC OS X version 10.5.8 connected to a LACIE external hard drive. I have been using the ...
  A: It is common for LaCie power supplies to fail. When this happens, the drive may or may not get ...
host of problems1/8/2010
  Q: following on from my last questions, I ran the hardware test disc, which said: Memory : error ...
  A: Depending on the size of the two DIMMs, you may be able to do it with one... But yes, if you are ...
host of problems1/7/2010
  Q: following on from my last questions, I ran the hardware test disc, which said: Memory : error ...
  A: There are two Dimms? Remove BOTH and put One back and test. Make sure it is seated correctly. If ...
host of problems1/5/2010
  Q: I have a host of odd stuff happening, seemingly unrelated, but I wonder if a storm may have affected ...
  A: I strongly recommend you buy an external hard drive. Firewire external harddrive, so you can boot ...
host of problems1/5/2010
  Q: I have a host of odd stuff happening, seemingly unrelated, but I wonder if a storm may have affected ...
  A: Backup the things that are important (if you don't backup) When explaining your problem, you must be ...
host of problems1/4/2010
  Q: I have a host of odd stuff happening, seemingly unrelated, but I wonder if a storm may have affected ...
  A: The problems are varied and widespread. The operating system may be damaged and needs to be ...
Hard drive image on start up12/24/2009
  Q: This morning when I started up my Mac (OS X), I got a screen I've never seen before. Nothing but a ...
  A: In OSX, if you hold the OPTION key down at startup, you will see the Startup Manager screen. This ...
ibook 14" G4 rebuild - now what?12/20/2009
  Q: I have replaced the crashed hard drive on this machine. I want to partition and reinstall OS X. ...
  A: The size of the hard drive is important. Your goals and use is important. Most OSX Boot partitions ...
RAM being read incorrectly on G5 dual12/18/2009
  Q: I am having issues with a G5 dual 2.0. It will only read half of the RAM installed (i.e. - 1Gb is ...
  A: Some machines need matched pairs of RAM. Some machines are very picky about the RAM. I buy RAM only ...
hard drive data recovery - classic mac12/16/2009
  Q: I have a Power Mac 9600/350 running 8.5 OS. It has become 'deaf, dumb and blind' with no working I/O ...
  A: Given that hard drives last 3 to 5 years on average, it is likely the harddrive is failing, if it is ...
OS upgrade12/8/2009
  Q: I have a iMac Power Pc G4 (3.3} CPU 1.25 GHz L2 Cache 256 KB Memory 1 GB Running 10.3.9 I need ...
  A: You can not upgrade from one OSX version to the next for free. You would have to buy Tiger OSX 10.4, ...
Printing From Adobe Illustrator to Epson140012/2/2009
  Q: I have been trying to print on a sheet of paper that is 13" x 23". The image I want to print is 11" ...
  A: It is a limitation in the driver supplied by Epson. Checking to make sure you have the current ...
processor upgrade11/30/2009
  Q: I have a powermac g4 tower with 400mhz processor. I want to upgrade to at least a 1.0 ghz processor. ...
  A: I would recommend against putting more money into such an old machine. The processor motherboard ...
iMac shutting off11/27/2009
  Q: David, I have an iMac g5 I purchased back in March 2007...initially with Tiger installed on it. Up ...
  A: The things that fail (most commonly) are things that spin. Fans and hard drives are most common. ...
Best OS X and how11/15/2009
  Q: 10.3.9 on my PowerBook G4 12" 1.33 GHz with 768 MB memory. Want to upgrade OS but don't know what to ...
  A: These are the specs for your computer... ...
"internet connect" pop-up11/14/2009
  Q: I am using v. 10.5.8 and have a persistant and annoying pop-up called "internet connect". How do I ...
  A: When does this come up? How do you connect, ethernet, modem, firewire??? Depending on your Mac ...
Eliminate 'date bars' in entourage11/11/2009
  Q: 3.9 OS. I just had Entourage 11.0.0 installed. It shows date 'bars' between days like this - ...
  A: I am unsure if it is possible. This Google lists the better help sites for Entourage ...
video file conversion11/6/2009
  Q: I have some video files, labelled as imbt-xvid-t4-cd1.r00 I don't know how to convert them to a ...
  A: My guess it is a RAR file - special compression. The Google for "convert video .r00" Lists many ...
mac locked up10/30/2009
  Q: my mac locked up last night and being a former pc user I tried alt control delete and now everything ...
  A: This is true for all computers Assuming there is no cursor movement and no keyboard response. Hold ...
lost(?) thumbnails in iPhoto10/29/2009
  Q: I have an iMac w/1.8 GHz G5; 1.25 Ghz RAM; OS 10.5.8. Just upgraded from 10.4.11. Now when I open ...
  A: These links explain the iPhoto Rebuild Process Go to the links and read the whole thing, please. ...
Stop a file from copying?10/27/2009
  Q: 3.9. I dragged a file into an external hard drive and it just keeps copying. It's not copying it, ...
  A: Force Quit is your first choice (Finder force quit is called Relaunch) See this page ...
Outlook Express Messages10/22/2009
  Q: I work for a print and design company, and we have an old G3 mac which we ran Outlook Express 5.0 on ...
  A: Google " Macintosh "outlook express" recover messages " First few not useful #5 The procedure to ...
idvd10/21/2009
  Q: why is it that I can burn a dvd movie project, it will play back on any dvd player, but when my ...
  A: Mac Model? Mac OSX version? iDVD version? DVD manufacturer? DVD-R? DVD+R? DVD-RW? DO ANY DVD's ...
External Hard Drive10/19/2009
  Q: I have a MacBook Pro running 10.5.8. Someone at work gave me a "Seagate 3 1/2" external Hard ...
  A: You need to select the device and partition it either GUID or AFS partition. OPTION button. The ...
Flash Drive Available for old iMac?10/19/2009
  Q: I have a very old iMac that runs OS 8.5. I would like to pull old information from it before getting ...
  A: Opening the case and removing the hard drive, connecting it to another computer would be the easiest ...
dvd player10/10/2009
  Q: Below are the specs for my laptop. If I put a DVD into my laptop, whether it's from the video store ...
  A: The media could be bad, scratched or dirty. Unlikely, with more than three tested. The laser lens ...
Pen Failure on an HP printer10/8/2009
  Q: My hp960c is is giving me the flashing ink light and a "pen failure" error message. I did all of the ...
  A: Given the cost of two new cartridges to see if it works, a new printer may be cheaper if the ...
Printer sharing MAC and PC10/8/2009
  Q: 4.11) with an HP Pavilion Enterainment PC (VISTA) and if possible would like to keep my HP ...
  A: You should be able to download drivers for the printer that are Vista compatible. A search Google ...
missing tools menu in Word10/2/2009
  Q: In my MS Word X for Mac, "Paragraph" disappeared from the formatting menu. I went to Tools, selected ...
  A: http://support.microsoft.com/kb/295403 Delete or Reset a Menu To delete or reset a menu, follow ...
Reinstall Mac OSX9/30/2009
  Q: I can't find my original Operation disk. I just purchased Snow Leopard and I'm wondering if I can ...
  A: The word on the street is Yes. BUT there are possible problems with Snow Leopard and older apps and ...
Images display inverted when attach to Mail9/22/2009
  Q: The problem I'm having is that some jpeg images (created with Photoshop CS3) display inverted in the ...
  A: CMYK is for printing, it is a file that is sent to a printer. RGB is for display and can be printed. ...
flash drive for old Mac9/20/2009
  Q: I did see your answer to someone else's similar question about this (from 2007) but it was vague. I ...
  A: I do not know what G3 Model you are talking about. Old computers have USB ver1 which is very slow. ...
O/s9/16/2009
  Q: What is buffering &spooling
  A: Buffering is typically associated with video viewing on the web. When you connection is slow or the ...
headers9/6/2009
  Q: I wish to have headers on p. 2 and beyond with my last name, the document title, and the page number ...
  A: Google Search "header office 2008 mac" http://www.google.com/search?q=header+office+2008+mac Link ...
applejack9/5/2009
  Q: i have followed your advice and applejack is sitting on my desktop ready to install. BUT, i read the ...
  A: 1] You hold Command and S keys when restarting or starting the computer. 2] When the black screen ...
applejack9/5/2009
  Q: i have followed your advice and applejack is sitting on my desktop ready to install. BUT, i read the ...
  A: Starting a Mac with Command and S keys down starts it in single user mode. Google Search "single ...
Wifi b/w Mac and PC9/4/2009
  Q: We got a broad band connection today. I have Macbook and my friend has windows xp (laptop) Both of ...
  A: I have never read of it or seen it done. It may be theoretically possible. I would buy a Linksys ...
IT'S A BIT LIKE MAGIC9/4/2009
  Q: I have a eMac witch is running OS X 10.4 I was wondering would you please tell me the steps for ...
  A: I do not know your email provider. I do not know your email client software All email clients ...
Entourage9/3/2009
  Q: 3 with Entourage X. I tried setting up an alias now when I try to access my email a box displays ...
  A: "Tried setting up an alias" What does this mean? You made an alias in the Entourage or MS Office ...
no cd icon appears anymore9/2/2009
  Q: Imac OSx 10.4.11 i insert a blank cd into my mac to burn some pictures to give to a friend, and ...
  A: See the response right about this. DiskWarrior does one thing, repair the directory. AppleJack does ...
no cd icon appears anymore9/2/2009
  Q: Imac OSx 10.4.11 i insert a blank cd into my mac to burn some pictures to give to a friend, and ...
  A: The simple test is to make a new user called TEST and check administer computer. Log out and login ...
no cd icon appears anymore9/1/2009
  Q: Imac OSx 10.4.11 i insert a blank cd into my mac to burn some pictures to give to a friend, and ...
  A: You tried ten Blank CD's??? or you tried blank and regular known good CDs??? Mac OS X also allows ...
Xp to Mac8/31/2009
  Q: I have a Mac laptop and I would like to receive messages from people who use Windows XP. Can you ...
  A: I assume you mean instant messages rather than email. Google "os x im client" ...
no cd icon appears anymore8/31/2009
  Q: Imac OSx 10.4.11 i insert a blank cd into my mac to burn some pictures to give to a friend, and ...
  A: What is displayed on your desktop is controlled by the Finder Preferences. Sometimes they become ...
Installing OS X on External Drive8/30/2009
  Q: I have an external firewire Iomega hard drive connected to a Mac Mini G4 1.25 Ghz running OS X 10.4 ...
  A: The OSX Installer erases the Harddrive, partition, or USB Flashdrive (intel 10.5 only) when it ...
Hard Drive Locked8/29/2009
  Q: Recently I moved an old Power Computing Mac 210 Tower OS 8 from work to home. It was working fine at ...
  A: It is possible the HD failed (movement can push hardware over the edge) Hard drive locked can mean ...
backup8/28/2009
  Q: I have been working with another expert to try to do the following: create 4 partitions on an ...
  A: READ THIS FIRST ...
OS that will run on G4 800 Mgz8/26/2009
  Q: what is the newest OS that will run on my non-intel 800MHz G4? Machine Model: Power Mac G4 CPU ...
  A: Tiger 10.4.x no problem Leopard 10.5.x will not install unless the computer is 867Mhz or better ...
browsers8/24/2009
  Q: I am having a problem accessing certain websites with my old browser and I know that the solution is ...
  A: HTML3 capable browsers can not display HTML Ver4 or HTML Ver5 which is the newest. The plugins for ...
browsers8/24/2009
  Q: I am having a problem accessing certain websites with my old browser and I know that the solution is ...
  A: There are millions of webpages that can be viewed by older browsers. But people that pay money for ...
Dragon Naturally Speaking software compatibility8/24/2009
  Q: Is the Dragon Naturally Speaking software compatible with a Mac OS X 10.4? Thanks! Kate.
  A: This Google Search has links that explains your question... Google "dragon osx naturally speak" ...
Mac G5 2.3 freezing at boot up8/22/2009
  Q: .I have a G5 2.3 which has recently frozen(apparently) at the boot-up stage...i tried rebooting with ...
  A: It depends on what was done to repair it the last time... Logic board (motherboard) or hard drive ...
Mac G5 2.3 freezing at boot up8/22/2009
  Q: .I have a G5 2.3 which has recently frozen(apparently) at the boot-up stage...i tried rebooting with ...
  A: If the computer will not boot to CD or DVD with C key down. Or give you the option of boot device ...
CDs and Photos maybe burning8/18/2009
  Q: 5.7 mac os x some reason thoe it doesnt like my cds caurse i hav e ipod touch and i phone but trying ...
  A: Retail CDs that are scratched, need repair. Cheap burned CDs that are scratched need repair. Good ...
disk space/another user8/17/2009
  Q: When I try to do something that strains the capabilities of my old Mac G3 running OS X 10.2.8, such ...
  A: The Normal template gets damaged, and needs to be deleted. The Links in this Google explain it. ...
can't access pictures folder and iphoto keeps shutting down right after opening8/16/2009
  Q: iBook G4 laptop about 4 years old OS 10.4.11 1.33GHz powerPC G4 processor 256 MB built in memory ...
  A: Rebuild iPhoto Library Version 5 and earlier http://support.apple.com/kb/HT2042 Version 6 ...
YOU HAVE THREE CHANCES8/16/2009
  Q: I was wondering would you please tell me: if you misplaced your password or you try to put it in ...
  A: Limited password attempts is not universal, some applications, websites and computers will allow ...
Slow Internet8/9/2009
  Q: First off, here are my stats: 1st generation Mac Pro, intel. Duel 2.66 GHz, Mac OSX 10.5.7, 2 GB ...
  A: Try a different cable. Power down Computer, Router and modem in that order Power Up the Modem, ...
Turn off warnings - Camino8/6/2009
  Q: it warns me about every little thing. I went to Preferences to try to turn it off, but the Security ...
  A: Changing preferences for security warnings and certificates If you don’t want to see warnings about ...
Safari and Firefox cannot connect to server7/26/2009
  Q: Here is the info about my macbook pro: Safari Version 4.0.2 (5530.19) Mac OS X 10.5.7 2.33 GHz Intel ...
  A: Disable Intego Security (Net Barrier) and test. This site gives and overview of the software and it ...
Upgrade Mac OS 10.3.9 to 10.4.87/22/2009
  Q: I'm having a problem being able to upgrade my PowerPC G4, 768 MB Ram, 1.2 GHz processor Mirror Tower ...
  A: There are several different kinds of OSX install CD's There are retail OSX installs that will work ...
Running Outlook7/14/2009
  Q: I have Systems 9 & 10 both on my Mac PowerPCG4. Most of my coworkers use PC's for their work, & ...
  A: You mean you are using Entourage? The most current version would be my suggestion... From ...
Confused about pwds7/10/2009
  Q: Where does Mac OS store its user passwords and credentials? Thanks in advance, Rick
  A: There are several kinds of passwords. There is one that prevents access to the computer, is seldom ...
iWeb from iPhone7/6/2009
  Q: Can you think if there is anyway tnat I can add entries to by iWeb blog page from my iPhone. It ...
  A: You can post to WordPress from iPhone. http://iphone.wordpress.org/ You MAY be able to forward the ...
Deleting User Files from OS X Server 10.47/5/2009
  Q: I know this will sound like a ridiculously simply question, but being the only male teacher at a ...
  A: This is the File Services manual in PDF [PDF] Mac OS X Server 10.4 File Services (Manual) ...
ethernet port on Sawtooth G4 350 follow up7/3/2009
  Q: I'm having an issue with connecting to the internet via my inbuilt ethernet port. I'm running Tiger ...
  A: If the cable is bad, RAM will not help. If known good cable does not work, the port is bad. If the ...
ethernet port on Sawtooth G4 3507/3/2009
  Q: I'm having an issue with connecting to the internet via my inbuilt ethernet port. I'm running Tiger ...
  A: Looking at the Port (with magnifications) you should see 8 l-shaped pines, equally spaced). if one ...
reading wmv files on a mac os X.3.97/2/2009
  Q: I am trying to find a free program to read wmv files on my older operating system. Flip4Mac will ...
  A: You are working with an OSX version that is six years old. You can NOT expect newer software to be ...
Slow then no startup7/1/2009
  Q: Early 2008 MacPro, 12GB RAM, 4 internal drives, 3 bootable. 2 displays. 10.5.7 ( combo update, not ...
  A: I would simplify the possiblities by removing added RAM, removing 3 or ALL hard drives and using the ...
my computer wont turn on after a series of errors.6/19/2009
  Q: i have been having some problems with my macbook. i have been recently getting this message on my ...
  A: You mentioned "battery" so, I assume it is a MacBook exact model unknown. If you are near an Apple ...
upgrading 10.1.5 to 10.4.66/18/2009
  Q: i have an imac power pc g4 w/ 700 mhz and 512 mb memory. i currently am running 10.1.5 and have ...
  A: 1] You have to have an external Firewire harddrive. 2] You have to have an external DVD drive. 3] ...
upgrading 10.1.5 to 10.4.66/18/2009
  Q: i have an imac power pc g4 w/ 700 mhz and 512 mb memory. i currently am running 10.1.5 and have ...
  A: These are the specs for your computer ...
lock up in Excel v.X6/13/2009
  Q: I have an iMac with dome base and pivoting flatscreen, Machine Name: iMac Machine ...
  A: Monthly Maintenance is needed on all desktop or laptop computers - servers less so. For OSX I ...
Fonts6/12/2009
  Q: I have Mac OS X 10.4.11 G4 I use CS2 In design, Illustrator, photoshop and Quark I'm a designer (a ...
  A: The System has a (sometimes two) fonts folders, IT IS BEST not to remove, move or change them. There ...
My mac won't start up6/8/2009
  Q: When I tried to re-start my computer this morning, it stopped at the blank white screen. I have ...
  A: Your Hard Drive may have failed... 1]Unplug everthing, remove battery, press power button for 3 ...
iphoto and time machine6/8/2009
  Q: I have a new Imac 2.4Ghz Intel core 2 duo with mac osx 10.5.6. I have iphoto 08, version 7.1.5 I use ...
  A: Sorry for the delay. I forgot to suspend questions when away. I also do not have a definitive ...
Photoshop on Intel and PowerPC chip6/7/2009
  Q: Simple question - will my version of Photoshop CS (version 8) running on Leopard 10.5.7 on PowerPC ...
  A: Software can be made to work with OS9. This software will not work with OSX unless the version of ...
Mouse and keyboard not responding6/6/2009
  Q: I am using an imac ( circa 2000). I dont use the machine very often, once a week to go online. The ...
  A: The keyboard and or mouse could be dead. The USB port could be dead. The computer's knowledge of the ...
Mac G4 10.4 Mouse Freezes on Startup6/1/2009
  Q: Nothing recent I can think of (changes) - no maintenance (recommend?) Almost 4/5 times when I ...
  A: Mouse is wired or wireless? IF wireless may need batteries. IF wired the wire may be shorting out ...
Blinking Question Mark on black Macbook5/30/2009
  Q: I have a black, Macbook. It is an Intel model with 1Gb of RAM and I believe an 80Gb hard drive. And ...
  A: If you boot from OSX install DVD and go far enough to have the MenuBar you can run Disk Utility and ...
i need help5/30/2009
  Q: i've bought a laptop from craiglist that is mac os 9.1 and can't find pcmica internet wireless card ...
  A: There are a couple of websites that cover the specifications of Mac Models. http://everymac.com The ...
10.4.11 queries5/30/2009
  Q: I have downloaded some apple system and ilife upgrades to my operating system (currently OS X ...
  A: Backup your working Operating System with SuperDuper, this allows you to easily recover from a bad ...
Mac won't sleep properly5/26/2009
  Q: I recently updated to 10.5.7 from 10.5.4 after u helped me unlock my hard drive via BatChmod. ...
  A: Reset the PRAM or NVRAM http://support.apple.com/kb/HT1895?viewlocale=en_US Download install and ...
CD not mounting on Desktop5/21/2009
  Q: I had a CD in new Mac OSX. (10.5.7) with 1 gb ram. I was on the desktop. The only thing I did was ...
  A: Do the next three suggestions. Does Disk Utility see the drive (the drive MAY have died) (About ...
MEANING 25/21/2009
  Q: I was wondering would you please tell me: what does the term "beta" mean? P.S I've got a eMac ...
  A: Firewire is an interface that connects a computer to external devices. Firewire is used for external ...
MEANINGS5/20/2009
  Q: I was wondering would you please tell me: what does the term "beta" mean? P.S I've got a eMac ...
  A: Software goes thru several stages Alpha - sorta works, maybe you can download and install Beta - ...
mac g45/16/2009
  Q: i got a used computer and i need a way to reset the administrator code to delte all of that andput ...
  A: how to change or reset an account password in Mac OS X http://support.apple.com/kb/HT1274 Reset OS ...
ichat woes5/11/2009
  Q: My wife messed with my Mac and now I cannot get iChat to come up. I have the icon and it says it ...
  A: I do not have an answer, just some suggestions.... You would be best advised to ask the question on ...
mac OS 9 question mark and mac logo5/3/2009
  Q: IM not sure why but im getting a question mark and mac logo, at start up...I have the ibook dual ...
  A: OSX Leopard DOES NOT run OS9 applications. OSX 10.2 or 10.3 or 10.4 run OS9 apps OSX 10.5 does not ...
Mac OS9 prob on startup5/2/2009
  Q: IM not sure why but im getting a question mark and mac logo, at start up...I have the ibook dual ...
  A: You can not operate a computer without the install CD's. You can try to find them online for sale, ...
mac OS 9 question mark and mac logo5/2/2009
  Q: IM not sure why but im getting a question mark and mac logo, at start up...I have the ibook dual ...
  A: If the machine boots... Open Disk Utility in utility folder in applications folder and check SMART ...
mac printer install5/1/2009
  Q: I am trying to get a Intel mac to print.Any reason why it would stop printing every time? Even if I ...
  A: Doing a search for "canon ir 4085i mfp" returns nothing. Doing a search for "canon 4085" returns ...
mac printer install5/1/2009
  Q: I am trying to get a Intel mac to print.Any reason why it would stop printing every time? Even if I ...
  A: You do not list the Mac Model. You do not note the Printer Model. You do not explain the network or ...
MAC DESKTOP STOPPED FUNCTIONING4/22/2009
  Q: MacBook Pro // Mac OSX 10.5.6 // 2.4ghz Intel // 4GB R.A.M. My desktop has stopped functioning. The ...
  A: If you can access a web browser, or have another machine available... Download, install and run ...
Toast 9 & 84/22/2009
  Q: Well did everything you suggested, looked in Preferences for all the Toast stuff and deleted, ...
  A: A crash in System Profiler is serious. Shutdown and disconnect external devices until system ...
Toast 9 & 84/22/2009
  Q: Well did everything you suggested, looked in Preferences for all the Toast stuff and deleted, ...
  A: Download, install and run AppleJack http://www.versiontracker.com/dyn/moreinfo/macosx/19596 It may ...
Toast 9 & 84/21/2009
  Q: Well did everything you suggested, looked in Preferences for all the Toast stuff and deleted, ...
  A: If your harddrive is failing (open Disk Utility and check at the bottom for S.M.A.R.T. status) you ...
Deleted File Retrieval4/17/2009
  Q: I stupidly (and how I did this I'll never know) deleted an entire folder from INSIDE my external ...
  A: First... YOU SHOULD HAVE A BACKUP. SuperDuper! or SilverKeeper or ChronoSync or SOMETHING. Hard ...
WORK SAFTY4/10/2009
  Q: I was wondering would you please explain to me: what does safe boot do? P.S I've got a eMac which ...
  A: When you search on the internet, in Google, you can specify the site to search - "safe boot ...
Panic Logs4/2/2009
  Q: i have a empty HD and i wanted to install Mac OSX 10.4 Tiger onto it i was able to do that with ...
  A: Depends on the Computer Models. Depends on the OSX10.4 installer CD. OSX can be a retail box ...
address cards3/30/2009
  Q: I'm sorry to have to ask this question again but I went on a "long weekend" and by the time I got ...
  A: There are times that you need to use a program or utility as an In-Between bridge. Thunderbird can ...
address cards3/27/2009
  Q: I need to export me address book. Safari only allows exporting in vcard format. I need thee cvs. ...
  A: Download Thunderbird and use as a intermediate utility ...
Powerpoint Viewer for 10.4.11`3/21/2009
  Q: Do you know if there's anyway my friend can view Powerpoint files with her Apple laptop (relatively ...
  A: This site translates files online. PPT is one of the supported filetypes. http://zamzar.com/ Google ...
WHAT'S IN THE NEWS?3/19/2009
  Q: I get news from "version tracker" to tell me what the MacFixIt Late-Breakers are. I was wondering ...
  A: First, if your computer is working, why upgrade anything. http://www.macfixit.com is about ...
WHERE IS IT?3/16/2009
  Q: Recently before Christmas I did a security update via the software update preference, it went ...
  A: You should download, install and run Applejack - it is a repair utility that I recommend to anyone ...
Mac Shared Folder and Bonjour3/11/2009
  Q: click the Macintosh HD icon on my desktop, there is a SHARED drop down. I see two names with a ...
  A: I am totally confused, you have done things and cancelled out in midstream. I would look at your ...
DVD Tray3/9/2009
  Q: I have PowerMAC G-3 OS 9.2, with external hard drive & HP scanner attached. Just started recently, ...
  A: Most likely, holding a mouse button down at startup will eject all ejectables. Your mouse button may ...
Powerbook G4 Cannot restore software3/8/2009
  Q: My powerbook was very slow - seemed to be using the hard drive repetitively. Did a hardware check - ...
  A: Hard Drive damage is very likely. When sectors on the HD go bad, depending on what is in that sector ...
Locked external Firewire and USB disks3/5/2009
  Q: Let me say thanks in advance for any help you can offer me in my predicament. In changing the ...
  A: Resetting permissions globally on an OSX Boot Drive to allow multi-user access is a very bad idea. ...
Kernel black box2/22/2009
  Q: Dave I am having trouble with my I Mac O s x .4.1 memory 512 mb processor 1.9 Ghs I keep ...
  A: Hard Drives Fail. The option is replace the hard drive. ALL HARD DRIVES DIE. Unless you quit using ...
Kernel black box2/21/2009
  Q: Dave I am having trouble with my I Mac O s x .4.1 memory 512 mb processor 1.9 Ghs I keep ...
  A: You say OSX 4.1 Does these mean OS X 10.4.1? Under Apple Menu > About this Mac Upgrade to 10.4.11 ...
LaCie DVD burner ICON, not showing up on Mac Mini2/19/2009
  Q: I run a Mac Mini, Machine Model: Power Mac 10,1, CPU Type: PowerPC G4 (1,2) - (I hope that is ...
  A: An ejectable storage device does not show up on the desktop, UNLESS it contains a CD or DVD. A ...
52x24x52 CD burner won't burn CDs - Mac2/19/2009
  Q: I recently purchased a used External CD-RW 52x24x52 drive which I hook up to my G5 Quad PowerMac ...
  A: The CD-RW should show up in the System Profiler in the Firewire section. About this Mac under Apple ...
Filtering2/18/2009
  Q: How do I filter information on Numbers iwork?
  A: I have not used iWork Numbers. However, it seems there are many tutorials out there for Numbers. A ...
Mac camera2/12/2009
  Q: I have a macbook OS X version 10.5.6 with 2GB ram. It doesn't happen consistently, but sometimes ...
  A: I would download, install and run AppleJack, just on the off chance it fixes it. ...
Connecting Windows XP to Mac OS92/10/2009
  Q: I have an old iMac with OS 9.2 that I use as a web server to share files with customers. All they ...
  A: A USB thumb drive is easiest method. A VPN - Virtual Private Network is second easiest. ...
macbook to TV2/9/2009
  Q: I would like to use my Macbook (10.5.6) and iPhoto slide show to send the slide show to a large ...
  A: It is discussed on these threads... ...
window toolbar2/8/2009
  Q: I'm running 10.5.6. There are some folders I open regularly that I do not want to see the toolbar ...
  A: None that I can find. http://www.versiontracker.com/macosx/updByCat.php Technical info ...
PowerBook G4 hard drive hosed2/6/2009
  Q: I have a PB G4, OS 10.4 (Tiger, fully updated). I ran Drive Genius' "defrag" tool form a bootable ...
  A: The HD directory is screwed up. It probably would not have gotten to that state if you had been ...
OS upgrade2/3/2009
  Q: I have an imac 1Ghz Power PC G4 512mb of memory with 10.2.8 OS. I would like to upgrade the OS. Can ...
  A: You could go Panther, Tiger, or Leopard. Leopard wants a G4 or G5 that is 867Mhz at minimum. I would ...
Msn Messenger2/2/2009
  Q: I have a Mac OS X version 10.3.9 I've had it for about 3 years or so. No monthly maintenance really, ...
  A: http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Messenger&fid=E3F79AE4-7B7C-42AB-89C0-EC5F5 ...
Password protection1/31/2009
  Q: I have a Macintosh and as a concerned parent would like to know if I can password protect the ...
  A: You do not say which version of Mac OS. This assumes OSX Tiger or Leopard Yes, if you go to Apple ...
dvd rejecting1/31/2009
  Q: I have a powerbook Mac OS X Version 10.4.11. When I inset certain dvd's (not all) to view nothing ...
  A: You do not say if these are commercial DVD's or downloaded and burned. This explains Region Codes ...
cannot get pic from email to iPhoto1/26/2009
  Q: I have a Leopard MacBook. When people send me a photo via email and i click "download", it shows ...
  A: ============= Drag and drop photos/folders to iPhoto 5's dock icon Mon, Feb 7 2005 iPhoto 4 and ...
MacBook Pro1/25/2009
  Q: My text-edit is lost.Reinstall system again but still lost. mac os Leopard.. I downloaded text edit ...
  A: You mean you double-click a text document and it does not open in TextEdit? OR do you mean that the ...
mac bookmarks1/23/2009
  Q: Q-how do I alphabetize my bookmarks. (MacBook Pro, OS X Ver. 10.5.6, Safari Ver. 3.2.1) Q-How can I ...
  A: Q-how do I alphabetize my bookmarks. A - Sort Safari's bookmarks ...
Safari disappeared!1/19/2009
  Q: Safari is gone and can't get on the internet. It's still on the dock but the icon has a question ...
  A: Safari needs to be in the Applications Folder. You should NOT move Apple programs from their ...
Safari disappeared!1/17/2009
  Q: Safari is gone and can't get on the internet. It's still on the dock but the icon has a question ...
  A: Dock entries can become corrupt. Remove the Safari Icon from the dock. Go to Applications folder and ...
office for mac1/5/2009
  Q: I have an iMac OS X my son installed Microsoft Word:X v.X I have successfully updated it recently ...
  A: A Google Search for "microsoft word os x fractions autoformat" ...
Tiger 10.4.11 spinning rainbow hangs forever1/5/2009
  Q: I have a G4 PPC, running Tiger 10.4.11 with an AGP graphics card and 1.5GB SDRAM. It's also ...
  A: It is possible that the ethernet connection to the Iomega drive is the cause. (corrupt file ...
2nd msg was a Followup Question - Here it is1/4/2009
  Q: 2nd mail to you, Dave, was a followup question down at the bottom of 1st msg. Here it is again: ...
  A: PRINT CENTER FILE IF your files were pulled over from a previous machine that ran Tiger AND the ...
Print Center won't launch1/4/2009
  Q: 2008 iMac with OSX 10.5.6, 2GHz Intel Core 2 Duo. 1GB 667 MHz DDR2 SDRAM No addit'l RAM installed, ...
  A: I don' know your printer model. I don't know the printer driver you are using. I don't know if you ...
Print Center won't launch1/4/2009
  Q: 2008 iMac with OSX 10.5.6, 2GHz Intel Core 2 Duo. 1GB 667 MHz DDR2 SDRAM No addit'l RAM installed, ...
  A: There is two ways to update OSX. 1] Allow software Update to do it, and DO NOT do anything else ...
mac g3 no boot12/24/2008
  Q: bought a mac powerbook g3 wallstreet laptop on ebay, has no HDD but looks cosmetically in great ...
  A: These people fix things. They also have howtos with good pictures. ...
mac g3 no boot12/24/2008
  Q: bought a mac powerbook g3 wallstreet laptop on ebay, has no HDD but looks cosmetically in great ...
  A: Getting a quote from a local repair shop would be my first recommendation. My guess is $200 or more ...
mac g3 no boot12/24/2008
  Q: bought a mac powerbook g3 wallstreet laptop on ebay, has no HDD but looks cosmetically in great ...
  A: It sounds like a loose connection in the AC power adapter board. IF the power adapter is NOT made ...
G4 restoration (again)12/18/2008
  Q: SPECS: Name: Power Mac G4 Model: Power Mac 3,3 CPU: Power PC G4 (2.9) 1 CPU CPU speed: 550 MHz ...
  A: Without a monitor it is difficult. You should be able to mount the harddrive in Firewire Target ...
Windows on a Mac12/10/2008
  Q: I partitioned my Mac to run Windows XP. Since there is not an "insert" key, how do you toggle ...
  A: The links in this Google Search "osx keyboard insert overwrite MS Word" Seem to answer the question ...
external hard drive on Mac w/VM712/10/2008
  Q: I have a Mac, 1.8ghz PowerPC G5, OSX 10.3.5, 1 GB DDR RAM. I've installed the Virtual Machine ...
  A: The WD hard drive should be formatted HFS+ Extended - it may be formatted for windows. Disk Utility ...
G4 restoration12/10/2008
  Q: I have a G4 Power PC: SPECS: Name: Power Mac G4 Model: Power Mac 3,3 CPU: Power PC G4 (2.9) 1 ...
  A: Without an install CD. Without a backup. There is not alot you can do. If you have a firewire cable ...
Unable to print Address Book labels12/9/2008
  Q: Running 10.4.11 on a G4 867 MHZ PowerPC G4 with 640 MB SCRAM and 2MB L3 cache -- Address Book ...
  A: If you make a new TEST use in System Preferences > Accounts Logout and login as TEST Make some ...
Unable to print Address Book labels12/8/2008
  Q: Running 10.4.11 on a G4 867 MHZ PowerPC G4 with 640 MB SCRAM and 2MB L3 cache -- Address Book ...
  A: Total number of addresses? You are making a group? Right? Adding addresses to group and then... ...
DHCP renew problem12/8/2008
  Q: Since a couple of days ago I lost my Internet. I tried rebooting my MacBook Pro, and I tried ...
  A: I do not know whether it is Cable OR DSL. I do not know the router maker and model. I do not know ...
Trashing backup files12/7/2008
  Q: On my MacPro, I was trying to create more storage space for other files on my external hard drive, ...
  A: Really old backup files meaning they were NOT put there by Time Machine? Time Machine zeros out a ...
printing via windows XP printer sharing home network12/7/2008
  Q: I have a windows XP machine with a local HP 5610 All in One printer. The windows machine is ...
  A: Theoretically, yes. Practically, maybe. Fewest headaches, buy another printer - or disconnect ...
Mac G5 will not start?12/6/2008
  Q: I have a G5 tower running OS X 10.3.9 - 512 RAM First, I want to say I was dumb. I should have been ...
  A: G5's of a certain serial number range have a history of powersupply failures. That does not sound ...
Emac screen goes black can't wake up.12/3/2008
  Q: I have an emac with system OSX. The teacher leaves it on all the time. and the computer screen goes ...
  A: First, to force a computer to quit, DO NOT PULL THE PLUG. Hold the power on button for 7 seconds, it ...
updated OS, printer doesn't work12/2/2008
  Q: working on a powermac G4 1.5 gb ram, just upgraded to 10.4.11 and now printer doesn't work. Epson ...
  A: Upgrading an Operating System often means losing use of older peripherals, Printers, etc. They are ...
updated OS, printer doesn't work12/2/2008
  Q: working on a powermac G4 1.5 gb ram, just upgraded to 10.4.11 and now printer doesn't work. Epson ...
  A: Google Search "add printer osx error -50" http://www.google.com/search?q=add+printer+osx+error+-50 ...
updated OS, printer doesn't work12/2/2008
  Q: working on a powermac G4 1.5 gb ram, just upgraded to 10.4.11 and now printer doesn't work. Epson ...
  A: Printer instances (they show in Printer Setup Utility) can break. The solution is to delete the ...
installing external hard drive12/1/2008
  Q: I have and imac that is a few years old. i am running OSX version 10.4. I was given a maxtor ...
  A: IF you plug in an external harddrive, USB or Firewire, it SHOULD appear on the desktop and in the ...
Finder Blinking - found your 8/2007 discourse11/29/2008
  Q: Hey Dave, I am having a similar problem to one asked of you last August (http:// ...
  A: If it will not read a DVD, it may need cleaning. Memorex, Sony and others may CD/DVD disks. They ...
Finder Blinking - found your 8/2007 discourse11/29/2008
  Q: Hey Dave, I am having a similar problem to one asked of you last August (http:// ...
  A: You had a damaged Hard Drive with a damaged system. You backed up parts or all of the damaged ...
Can't Access Network System Preferences11/29/2008
  Q: On a G4 PowerBook, running OSX.4.11,1.33 GHzPowerPC G4, 768 MC DDR SDRAM: Machine Name: PowerBook ...
  A: It is DHCP, meaning the computer gets it's TC/IP settings from a router, or cable modem/router, or ...
Downloading11/24/2008
  Q: I use a Macintosh G4 (Quicksilver 2002), 1.5 GB Ram; 3 Seagate 80 GB hard drives. I run MacOS ...
  A: BitTorrent is a download protocol for stealing software, it requires a bittorrent client Google ...
MORE TIME11/20/2008
  Q: I was wondering would you please explain to me: how do our computers know when it's day light ...
  A: In OSX, The Date/Time System Preferences pane is where you set your Time Zone and Time. The pane ...
migration assistant11/18/2008
  Q: I recently bough a new 2.4 GHz MackBook (OS 10.5.5) and tried to use migration assistant to move ...
  A: Trying to use with ethernet connection? Trying to use with a firewire cable? Code meaning password? ...
MAC OS X Leopard Mail programme11/17/2008
  Q: Last week my email programme (which is resident on my MacBook OS X Leopard) stopped receiving mail. ...
  A: I do not know the MacBook Model I do not know the OSX version I do not know the Mail version I do ...
Simple Appleworks saving question.11/11/2008
  Q: I have a Macintosh OS X version 10.3.9 I dont find it neccecary to give you the ram and what not as ...
  A: Yes, most word processors will recognize and correctly display simple text documents saved as RTF. ...
finder11/10/2008
  Q: doing this for a friend. when computer is turned on, it constantly changes from finder screen to ...
  A: You are trying to fix a moderately hard problem. Taking it to an Apple Store (you can make an ...
Duplicating DVD w/o iDVD11/9/2008
  Q: I have an old G4 (867MZ) running OS10.4.11 with 640 SDRAM. Is there some way I can duplicate DVDs ...
  A: Morning Ron... This is the specs for your model ...
Finder Blinking - found your 8/2007 discourse11/5/2008
  Q: Hey Dave, I am having a similar problem to one asked of you last August (http:// ...
  A: On average harddrives last 3 to 5 years. Replacement would be my recommendation. Specs on the Pismo ...
Printer Setup Utility11/4/2008
  Q: so, after re installing the appropriate driver and scan software fpr my printer, epson cx4200, i ...
  A: Your choices are few. Reinstalling the OSX using the Archive and Install choice, would your only ...
Printer Setup Utility11/3/2008
  Q: so, after re installing the appropriate driver and scan software fpr my printer, epson cx4200, i ...
  A: More Info Would Be Nice. Mac Model ? OSX Version ? What you have tried? My first guess is that you ...
Finder Blinking - found your 8/2007 discourse11/1/2008
  Q: Hey Dave, I am having a similar problem to one asked of you last August (http:// ...
  A: Your hard drive is failing. There is a dim chance that DiskWarrior MAY allow you to cover in the ...
Macs/Comcast/Firefox Problems10/27/2008
  Q: I would like to switch from Verizon to Comcast internet to save some money on a package plan, but I ...
  A: I have not seen this. I have seen storms or electrical outages interfere with access. Not problems ...
Mac Mini hard drive file structure problems10/25/2008
  Q: I have a 2005 mac mini, 40gb hard drive 512 ram (base config, I believe) using 10.4.11. Have used la ...
  A: Rule ONE: You back up your stuff. Then you back it up again. If you ignore Rule ONE, there are ...
Connecting from G5 iMac to G3 Power Mac10/25/2008
  Q: I'm having a problem trying to set up a network or connect my Beige G3 running Os 9.2 to my iMac ...
  A: A wire can connect two computers. A Hub can connect multiple computers with little intelligence. ...
Computer rejects music cd's.10/23/2008
  Q: When I insert a music cd into the drive, it is rejected with no explanation after about 10-15 ...
  A: The readme for AppleJack details the instructions for running it. YOU start or restart with ...
Computer rejects music cd's.10/22/2008
  Q: When I insert a music cd into the drive, it is rejected with no explanation after about 10-15 ...
  A: Joseph, I do not know the Mac Model, I do not know the OSX version. I do not know if you do monthly ...
Mac OS X Version 10.4.1110/12/2008
  Q: I have tiny lines that almost looks like a bar code over the desktop icons. Also, these lines ...
  A: Replace the video card. I assume this means you have a Desktop. Lookup the speed in About This Mac. ...
Mac OS X Version 10.4.1110/12/2008
  Q: I have tiny lines that almost looks like a bar code over the desktop icons. Also, these lines ...
  A: I understand the OSX version you have. I do not know the type of mac you have or it's model (CPU ...
Mac OS X Version 10.4.1110/12/2008
  Q: I have tiny lines that almost looks like a bar code over the desktop icons. Also, these lines ...
  A: You do not mention which Mac you have. If you have a MacBook Pro MacBook Pro: Distorted video or no ...
MacBook -Safe Boot locked on as default -HELP Please10/8/2008
  Q: Why first off is my Macbook defaulting to Safe Boot....and how do I get it back to normal....as a ...
  A: First dumb suggestion, your keyboard is faulty and is sending a shift key down signal. Do the shift ...
RE: OS 8.6 printing problem10/8/2008
  Q: I am working on a G3 wiht OS 8.6 on it. There is an HP 5100 printer installed (or at least showing ...
  A: Oh, it is a HP 5100 LASERJET. There are 5 or 6 versions of that model. Will assume it is one with ...
OS 8.6 printing problem10/8/2008
  Q: I am working on a G3 wiht OS 8.6 on it. There is an HP 5100 printer installed (or at least showing ...
  A: Under the Apple Menu Open Chooser If the printer is not shown as an option, it's driver needs to be ...
upgrade 10.2 to 10.4 or higher10/3/2008
  Q: Sorry to ask a question you've probably answered 100x, but... how do I upgrade from 10.2 to 10.4 so ...
  A: To 10.4.4 - you find a place online that still has 10.4.4 for sale, buy it. Assuming your model ...
Leopard crashes!!10/2/2008
  Q: Pls find details about the equipment i am using: Macbook Pro 2.33 GHz Intel Core 2 Duo 3GB 667 MHz ...
  A: AppleJack is a maintenance utility that should be run monthly and when problems surfaces. The above ...
Leopard crashes!!10/1/2008
  Q: Pls find details about the equipment i am using: Macbook Pro 2.33 GHz Intel Core 2 Duo 3GB 667 MHz ...
  A: Did you upgrade from Tiger to Leopard? Or did you do an Archive and Install? (this is preferred by ...
spyware and all that10/1/2008
  Q: I've just moved from PC's to an iMac. Now in PC land we are all paranoid about viruses, spyware, ...
  A: I have read about people getting a hijack trojan. There is a removal tool. You have to go to ...
Mac/virus?9/30/2008
  Q: It's my understanding that the Mac is pretty much immune to virus' and spyware. Is this right and ...
  A: Various people with various bias's will make many arguments. Low percentage of macs make it less ...
PLATFORMS9/28/2008
  Q: I was wondering would you please tell me: if I burn a CD using disk utility, can a PC computer ...
  A: Yes, 95% of the time. A CD Reader can have dirty lens that prevent reading any Burned CD. A ...
Scratch disk & Hard Disks Full-Rebuild Database???9/24/2008
  Q: My specs below, questions is this. Got a "scratch Disk Full" error while using PShop CS3, and a ...
  A: So many things you should have done... Rebuilding with the HardDrive FULL will fail. Forcing a ...
imac won't boot up9/24/2008
  Q: G4 (snowball) 512 RAM OS 10.2.4 and use Microsoft wireless keyboard / mouse. I cannot get past the ...
  A: Unlikely to fix it, but worth the time to try 1] Download AppleJack install and run ...
imac won't boot up9/23/2008
  Q: G4 (snowball) 512 RAM OS 10.2.4 and use Microsoft wireless keyboard / mouse. I cannot get past the ...
  A: If you gently pull the drive door down, you will see a paperclip sized eject hole at the right ...
Maxtor Central Axis external drive not showing up under devices9/20/2008
  Q: I asked the following question to another expert who is now unavailable: I recently installed a ...
  A: It is not a device, it is a computer. It is automatically set to share. It is accessed the same way ...
Maxtor Central Axis external drive not showing up under devices9/20/2008
  Q: I asked the following question to another expert who is now unavailable: I recently installed a ...
  A: Please provide a SIMPLE step by step of What computers are on the network? Wireless, ethernet? What ...
Maxtor Central Axis external drive not showing up under devices9/20/2008
  Q: I asked the following question to another expert who is now unavailable: I recently installed a ...
  A: This will be confusing. A NAS is a computer. The simple computer contained in the NAS is normally ...
Power Mac G49/19/2008
  Q: I have a start up problem on a Dual 867 MDD G4. While working on the computer I accidentally ...
  A: It is almost certain to be the logic board. It IS possible a cascade took out the CPU, but I would ...
flash/usb drives9/13/2008
  Q: I have two questions related to USB drives with Macs. One is the common problem of how to rename ...
  A: All storage devices are partitioned (divided into one or more sections - one partition is the ...
flash/usb drives9/13/2008
  Q: I have two questions related to USB drives with Macs. One is the common problem of how to rename ...
  A: If filesharing is turned on in System Preferences, it can prevent renaming. Turn it off, rename, ...
Disk spins, won't boot, chime or beep9/13/2008
  Q: I am temporarily living in South America where I have no access to Apple repair, and all the more ...
  A: If you have a working harddrive on one laptop. AND you have a replacement harddrive for the laptop ...
Disk spins, won't boot, chime or beep9/11/2008
  Q: I am temporarily living in South America where I have no access to Apple repair, and all the more ...
  A: Your model http://www.everymac.com/systems/apple/ibook/stats/ibook_g4_1.2_12.html 1] Most likely, ...
dead ibook9/9/2008
  Q: my ibook G4 recently died. It just clicked off and when I try to turn it back on, it clicks and ...
  A: There are ten iBook G4 models - defined by speed and screen size. ...
UNTITLED9/5/2008
  Q: I was wondering would you please tell me: would a scratched CD/DVD ruin your computers CD/DVD ...
  A: No, if the scratch is not something you could feel with a fingertip, it would not hurt the drive. ...
My Mac9/5/2008
  Q: Dave, I am relatively new to the Mac World, though NOT computer suave', I know enough to get by, I ...
  A: I assume this is the Model http://lowendmac.com/ppc/quicksilver-2002-power-mac.html There are links ...
best OS 10.4 for PPC9/2/2008
  Q: Power Mac G4, PowerMac3,6, PowerPC G4 (3.3), Number Of CPUs 1, 1.25ghz L2 Cache (per CPU): 256 ...
  A: I run OSX on a PPC - I went from 10.3.9 to 10.4.4 and skipped the earlier 10.4s because of the ...
HP LaserJet P1006 driver does not show on the list9/2/2008
  Q: I am trying to access an HP LaserJet P1006 printer installed on a Windows Vista machine and I ...
  A: Sorry to say the search results are not encouraging. USB connection, mostly yes, works okay. Network ...
epson stylus photo r2400 & MAC OS 10.3.99/1/2008
  Q: One day our G5 no longer listed the Epson as a print choice. (Our son gave and installed the Epson ...
  A: FIRST:Download, install and run AppleJack ...
Kernel error.8/17/2008
  Q: I hope you can help me. I have an imac G-4 + 256 Ram, no monthly mtce, running OS 10.4.11 I have ...
  A: Everytime? you have NEVER successfully printed? Which Canon Scanner? MORE information is never ...
downloaded applications fail to open8/15/2008
  Q: Sorry if my question is lengthy. I recently experienced a hard drive failure and had to recover and ...
  A: I would start with download, install and run of Applejack (only works with 10.2 thru 10.4) ...
CD drive not showing as Startup Volume during Boot and OS X8/10/2008
  Q: I have OS X 10.2.8 on my G4 1Ghz iMac(17inch Flat panel). Memory is 1.25Ghz and I have 4xSuper ...
  A: Unplug all externals except for keyboard and mouse. Download, install and run AppleJack ...
Mac G4 CD drive8/8/2008
  Q: My question is about my G4 dual 1.4 with mirror doors. One superdrive is installed. Unit has three ...
  A: There are four wire and six wire FireWire cables. Trying another cable is the first step. Verifying ...
General Help WIth Mac Upgrading8/6/2008
  Q: I am a new user to mac been with pc all my life and finally i couldn't bare it any longer and ...
  A: Sorry, this came up as pending, thought I had posted an answer. The Model information will not ...
Mac G4 CD drive8/5/2008
  Q: My question is about my G4 dual 1.4 with mirror doors. One superdrive is installed. Unit has three ...
  A: FIRST The proper way to install on the SingleG4 (what you did would not have worked - a boot OS CD ...
osx quits7/29/2008
  Q: i am having trouble with OS x it keeps quiting on me power mac 12. cpu speed 1.9 memory 512 cpu ...
  A: There are no 1.9 Mhz G5's - only 1.8 and 2.0. ...
Rotating Video7/29/2008
  Q: I downloaded TransformMovie for Mac. There are really no instructions for it. It doesn't explain how ...
  A: If you are using the same movie each time, there may be a problem with that movie. Try a jpeg, try a ...
Opening New Documents7/29/2008
  Q: I have Office 2004 and when I try to open a new Word document it always opens with my father's ...
  A: Download, install and run AppleJack, UNLESS you are on OSX 10.5 http://applejack.sourceforge.net/ ...
Opening New Documents7/28/2008
  Q: I have Office 2004 and when I try to open a new Word document it always opens with my father's ...
  A: You open by choosing Open Word Document from the Gallery Startup Window, Select Word New Doc? Or do ...
osx7/28/2008
  Q: I have Imac power pc 5 memory 512 OSx.4 After computer has been on afew mins or more i get this ...
  A: Imac power pc 5 does not tell me the model. the speed of the processor in About This Mac would tell. ...
Rotating Video7/27/2008
  Q: I downloaded TransformMovie for Mac. There are really no instructions for it. It doesn't explain how ...
  A: I downloaded it and installed it and ran it. The preferences button on the interface opens the ...
G3 h/w Upgrade7/27/2008
  Q: I picked up a beautiful, well kept iMac G3/ 9.2.2 at a yard sale for $10. I want to use it as a ...
  A: I would start with www.lowendmac.com iMacs and eMacs http://www.lowendmac.com/imacs/index.shtml You ...
HOW MUCH IS LEFT - Mac OS X 10.47/27/2008
  Q: I was wondering would you please tell me: why can't I check my printer ink levels? P.S I have a ...
  A: The most complicated thing about peripherals on computers, is often the driver. The driver is the ...
Re: Scripts for Mac OSX.5/Safari7/24/2008
  Q: First, Let me just say that I really appreciate that you all take the time to answer questions. It ...
  A: I would start with AppleScript. One of the better sites is (see their forums) Applescript and ...
How to read a 3" floppy7/24/2008
  Q: I have a very important 3+" floppy from circa 1997. I used to use it on a Mac Powerbook 165, which I ...
  A: Given that a PB165 USED to read the floppy, it should be a double-density 3.5 inch floppy. 1] Clean ...
My cd drive7/21/2008
  Q: my cd drive cannot open.i tried a pin but that doesn't work and i am scared to try a screwdriver so ...
  A: You do not tell the model or type of CD Drive. You do not say what you have tried... However. ...
Mac os clamshell7/21/2008
  Q: I just bought a apple ibook OS clamshell and it worked all weekend but on monday night i went to ...
  A: The battery is dead. If plugged into the AC adapter, the adapter is bad also. If both are okay, the ...
reinstalling internet explorer 5 to mac os 9.27/19/2008
  Q: how do I re install the internet my perferernces are deleted from system and it keeps saying ...
  A: What model Mac? EXACTLY? What version OS? EXACTLY? When did it last work correctly? What happened at ...
entourage 20087/18/2008
  Q: G4 1.25 ghz 1.75 GB ram OS X 10.5 Office 2008 Home/Student Addition My employer is email intensive, ...
  A: Using a single user email client for an intense email business is a poor idea. Depending on the ...
vmware fusion on macbook - usb problem7/8/2008
  Q: I recently installed vmware fusion on my macbook. Everything seems to work fine except when I try ...
  A: A google "vmware fusion sandisk usb" gave http://www.google.com/search?q=vmware+fusion+sandisk+usb ...
CHECK UP - OS X 10.46/30/2008
  Q: I was wondering would you please suggest to me: how often should I do a software update within ...
  A: If your system is working well. Never. If you buy software that requires a higher version, upgrade ...
.dmg files6/27/2008
  Q: When I upgrade my Safari and other programs from the internet, a .dmg file is downloaded to my ...
  A: dmg files are Disk Images. they are essentially variable size files that when opened or double ...
airport extreme, iwork 08,pages6/25/2008
  Q: I have done a google search and can't find an answer. I have powerbook g4 laptop with 10.4.11 I ...
  A: The driver for an external device is the most complicated part of the device. Companies produce bad ...
OSX issues6/24/2008
  Q: Here are the specs for my computer: Model Name: Mac Pro OSX 10.4.11 Model Identifier: MacPro1,1 ...
  A: 1] All OS's require monthly maintenance. For 10.4 I recommend AppleJack. Download, install and run ...
Firefox & Thunderbird6/22/2008
  Q: Have a small network (4 Mac G3/G4's, using OS 9.2 & 10.39) Currently using Outlook Express ...
  A: You can use two different word processors to view a document without problems. You can use two (or ...
Canon Pixma IP1600 driver6/21/2008
  Q: We had a power failure and now printer on my wife's MacMini will not work. Print dialog says ...
  A: 1] Verify that the printer can print. The manual will explain how to produce a test print. 2] ...
MacBook HD icon deleted6/18/2008
  Q: Yikes! I saw a bunch of jpgs on top of the HD icon on my MacBook so I dragged them all into the ...
  A: You unmounted (actually, not unmounted, just removed from desktop) Open Disk Utility (in ...
Internet Explorer6/17/2008
  Q: How do I go about getting Internet Explorer for my Mac OSX.3.9, Processor: Dual 1.8 GHz Power PC ...
  A: Explorer for Mac is dead, it will never be updated. However. Pure Mac: Web Browsers - Software for ...
Attaching a Word file from a Mac to an email6/9/2008
  Q: I am trying to attach a Word file from a Mac (iMac - Leopard 10.5.3 - PowerPC G5) to a Yahoo email ...
  A: The fastest answer would be to save the files in RTF (rich text format). It cannot contain bad ...
Attaching a Word file from a Mac to an email6/9/2008
  Q: I am trying to attach a Word file from a Mac (iMac - Leopard 10.5.3 - PowerPC G5) to a Yahoo email ...
  A: When sending files as attachments, it is best to archive or zip them and attach the zipped file. ...
Initializing new Hard Disk6/8/2008
  Q: I have been googling to no avail and would greatly appreciate your help. I am a photographer and I ...
  A: To get the added drive to format. Does it appear on the desktop? Does it appear in Disk Utility ...
Mac to PC explorer Web Archives file format6/4/2008
  Q: How do I open in Windows a web page saved in Web Archive Formatt WAFF on a Mac
  A: http://www.cfi.au.dk/eng/pub/webarc Microsoft Internet Explorer 5.2.3 Mac OS X Free The ...
Leopard5/30/2008
  Q: I now have 10.3.5 and every time I option-drag copy a file, the name changes (my docs2008 becomes ...
  A: Two days, don't you think it is a LITTLE early to expect easy fixes for a new OSX version? Did some ...
Microsoft Office 20085/28/2008
  Q: I have a MacBook 13" that I got January 2008. In February I installed Microsoft office 2008 for ...
  A: Before updating software or the OS, check the reports at http://www.macfixit.com and ...
Epson 74505/24/2008
  Q: i have just bought an epson dx7450 for my mac mini (10.4.10) i have installed the disk that came ...
  A: I need more EXACT information 1] Can you print? 2] can't find the "print using" drop down menu???? ...
Mac or PC5/22/2008
  Q: I am studying graphic designing and multimedia and i need to buy a new PC because my brother and I ...
  A: I am prejudiced towards Mac. I own and use a Mac Mini and a Mac Intel Mini and a G4 and an old iMac. ...
Problems with Illustrator 10 and Photoshop CS5/21/2008
  Q: I have an IMac with 1GB of ram installed & running OS X 10.4.11. When I am working in illustrator ...
  A: Start by downloading, installing and running AppleJack http://applejack.sourceforge.net/ AppleJack ...
conect mac at home to server at work5/21/2008
  Q: I work for a printing company and am the only mac operator on site, we have 4 macs, and a pc which ...
  A: 1] You have a static IP address at work - example 215.215.15.01 This costs more per month. THIS IS ...
Running Mac & Windows on same server5/20/2008
  Q: I don't know where to begin the question, but I want to put MAC's in my classroom. Our school ...
  A: This link will give you info on Novell Client for OSX ...
transfering itunes library from G4 desktop to ibook g45/18/2008
  Q: here's my issue, I connected my g4 desktop to ibook g4 both using os x. darma on the ibook and ...
  A: Darma??? m4p??? Files are files. They are MP4 or MP3. They will not convert without conversion. A ...
iBook keeps freezing during startup5/13/2008
  Q: I bought an iBook clamshell (blueberry) from an eBay seller. It came with the adapter and OS 9.2 ...
  A: NEVER buy a computer without a means to reinstall the OS. Try starting with SHIFT key down, this ...
SO DIFFERENT5/10/2008
  Q: I have at Mac at home witch has a DVD/CD player in it. I was wondering would you please me: is the ...
  A: Any device that can READ DVD's is the same. The device may be able to OUTPUT to a computer's screen ...
Drivers5/9/2008
  Q: David - Can I delete all the "Printer" driver folders in the library folder if I am not using them? ...
  A: How to delete printer drivers. http://discussions.apple.com/thread.jspa?threadID=1425000 If you ...
time machine5/5/2008
  Q: When I first bought my iMac (1/08) I used my 160 GB ext disk go HD and set it up for time machine ...
  A: Several possibilities. An external drive should ALWAYS be powered by a power cube or power supple, ...
time machine5/5/2008
  Q: When I first bought my iMac (1/08) I used my 160 GB ext disk go HD and set it up for time machine ...
  A: The iMac is Intel, I assume. It came with Leopard installed, I assume. (you did not "upgrade" ...
iphoto & PE45/5/2008
  Q: emac,OS10.4.11,1gb ram,1.42htz,scanner V700, external lacie HD,epson printer, TT4, DW4 I'm having a ...
  A: It is best not to move Apple's Applications files. The KEY thing is - The Folder on your Desktop - ...
Problem running Migration Assistant4/24/2008
  Q: I've got a Macbook 13in, 2.2GHz Intel Core 2 Duo and have been trying to migrate from my old G4 ...
  A: On the Mac that is going to pretend it is a hard drive, You have to start with the T key down. This ...
System Slow4/23/2008
  Q: Can you tell me what I might try to get my system going again. I am using a iMac 20" with system ...
  A: Diagnose by making NEW TEST USER. Login as Test User and see if speed is better. Slowness makers. ...
X114/19/2008
  Q: " X11, it is an optional package on the Tiger install DVD." I have the 2 install discs for tiger. ...
  A: On my OSX 10.4.3 install DVD there are 19 items. One is called "Optional Installs" Clicking it, will ...
XX on OS X4/18/2008
  Q: David I have downloaded a graphics software, called INKSCAPE for OSX. It requires an extra software ...
  A: X11 is Apple's application for the X Windows System - your application needs to know where it is so ...
virus Software?4/18/2008
  Q: I understand that most viruses target Windows systems because they're more prevalent, but the thing ...
  A: It is a reasonable concern. Although, there have been few reports I have seen about Windows ...
Mac OS10.5.2/printer problem4/17/2008
  Q: How do I find out if my Mac is an "Intel Based" Mac or not? It is an older G5PowerMac 7,2, ...
  A: It costs money to make drivers for printers. Drivers are some of the most difficult software to ...
OS 9.2.2 on g4 power Mac4/17/2008
  Q: While Clicking Mac Os Install , it flashes message : This program can not run on your computer and ...
  A: It could be most anything. A logicboard failure. A RAM (memory) failure. A video card (fan) failure. ...
Mac OS10.5.2/printer problem4/15/2008
  Q: How do I find out if my Mac is an "Intel Based" Mac or not? It is an older G5PowerMac 7,2, ...
  A: A G3, G4, G5 are NOT Intel Based. Upgrading to 10.5 without checking on a driver for peripharals is ...
OS 9.2.2 on g4 power Mac4/14/2008
  Q: While Clicking Mac Os Install , it flashes message : This program can not run on your computer and ...
  A: While clicking what Mac OS install on what CD? If it is OS 9.2.2 and it came with the computer, do ...
iphoto 08 - disappearing photos4/10/2008
  Q: I previously posted : i uploaded some photos and as I am scrolling i can see the but if I stop the ...
  A: If you have things that are important - YOU NEED BACKUPS. The missing photos are probably there, ...
iphoto 08 - disappearing photos4/9/2008
  Q: I previously posted : i uploaded some photos and as I am scrolling i can see the but if I stop the ...
  A: After ANY upgrade. Restart the computer. Restart again and ... Run AppleJack to repair HD, ...
Alternative Router Management?4/8/2008
  Q: Im using an older mac 450 sawtooth model. I have a router that apparantly is no longer in production ...
  A: The tutorials for doing this that I found are here Google Search <"PS3 NAT type 2"> ...
time machine4/5/2008
  Q: Hey, Is there any way I can use my old Ipod as a time machine disk?? I tried enabling it as a ...
  A: I do not think so, have not seen any mention of the possiblity. But it could be possible... Google ...
OS 9 Programming4/4/2008
  Q: I'm looking to develop a program that I can use for some research. Do you have any suggestions to ...
  A: My expertise is not in programming, though I took classes decades ago. RealBasic and Filemaker could ...
Opening emails in Entourage4/3/2008
  Q: David. When I opened Entourage today, and double-clicked on an email, it did nothing. Prior to ...
  A: Given that I do not know your Mac model, OSX version, Entourage version, and any history... I would ...
combining single platform pc & mac3/28/2008
  Q: i'm about to purchase 2 imac & 2 pc for my graphic department. the thing i wanna do is to have ...
  A: Mirroring a drive to another drive can be done with hardware an IDE or SATA drive that supports ...
Lepord Upgrade3/27/2008
  Q: Are there any issues in upgrading my Power PC G 2.2 Version 10.3.9 to the Leopard software? I also ...
  A: Most software has upgrades available for Leopard compatibility. You need to list your software, and ...
combining single platform pc & mac3/27/2008
  Q: i'm about to purchase 2 imac & 2 pc for my graphic department. the thing i wanna do is to have ...
  A: Wireless is not as fast as wired, a business network should be wired. That said, the sharing is ...
journal_info-block3/22/2008
  Q: When I run Norton Disk Doctor on My G4 OS 10.4.11, it always tells me that it cannot fix two files, ...
  A: Norton Disk Doctor SHOULD not be used on OSX systems. http://en.wikipedia.org/wiki/Norton_Utilities ...
installing mac on windows based PC3/19/2008
  Q: I have a windows based PC. It is pentium 4. I read few articles over internet about "how to install ...
  A: I know no one that has succeeded. The procedure requires a knowledge of UNIX that I do not have. If ...
Memory Upgrades3/17/2008
  Q: I have an iMac G5 (non-intel) with 1 G of memory (2 x 512) currently running Leopard. I want to ...
  A: Find the Speed of your CPU in About This Mac. Go to www.crucial.com and order memory from there. ...
Attaching emails from scanner documents3/14/2008
  Q: We have a IMac with a cannon scanner. When I try to attach documents to an email they end up in the ...
  A: Complete info would help. What model iMac? What version of the OS? What email client? See? Zip the ...
CD-R "initialization failed"3/9/2008
  Q: I've been getting an "initialization failed" message when I put a CD-R into my G4. In the past I ...
  A: The most common reason, given the age of the computer, is dirty laser lens in the CD. A Sony "wet" ...
Quicksilver G4 won't boot3/8/2008
  Q: I have a Quicksilver tower that won't boot. It starts up, after a minute or so, it goes from the ...
  A: Did it ever boot? When? What Changed? It could be electrical supply, plug into another circuit. It ...
Password problems3/7/2008
  Q: I have a mac os X tiger (10.4 I beleive) here is my problem: Steve, I changed my password in my ...
  A: Write down passwords in THREE places and tape one to the ceiling. Download and run AppleJack. It ...
problem with HP laserjet 1320 on Mac3/3/2008
  Q: I have a Mac intel tower 2 x 2.66 xeon running 10.4.11. A couple of months ago the printer simply ...
  A: The printer did work, was this with OSX 10.4.11 or a previous version? You can update the OSX past ...
Transferring Outlook Express3/1/2008
  Q: In 2000 I purchased an iMac complete with OS 9, a system I had been using consistently until this ...
  A: NOTE:::: Rebuild and Backup (BACKUP) your OE email BEFORE doing this. READ THIS FIRST ...
Memory/iMac2/19/2008
  Q: I've been receiving some confusing advice on upgrading my iMac memory. I have a 17 inch, ...
  A: About This Mac will show total memory More Info ... opens Apple Profiler Clicking Memory will show ...
Entourage 2001 will not launch not enough memory2/18/2008
  Q: Hallo Dave, since a week i got a problem with my Imac blue with a systemOS 9.2.2 and a entourage ...
  A: My knowledge of OS9 is fading, however. About this Mac under Apple menu tells you how much memory ...
NEED UPDATING2/14/2008
  Q: I know that when you do a software update, you need to be connected to the internet for it to ...
  A: No, once the download is downloaded, the installation can be done offline. BUT If you have a PPC and ...
Drive Genius2/12/2008
  Q: i wish to use Drive genius to defrag my hard drive after repartitioning it several times using ...
  A: Your Leopard install DVD can do very few things. It does not have utilities other than Disk Utility, ...
Mac OS install question2/9/2008
  Q: Basically i just want to know if it is possible to load Microsoft XP Professional on an Apple ...
  A: Depending on the version of OSX, it can be done with one of three main programs. BootCamp (included ...
Computer won’t shut off when running on OS X Leopard2/7/2008
  Q: This problem occurs on both my PowerMac G4 (AGP 400) and the used PowerMac G5 I bought to replace ...
  A: My first computer was an Atari 800 WITH an external floppy and a 300baud modem. Still have it... I ...
Text in Emails does not print1/29/2008
  Q: How do I get my emails to print? The header and attachments print; nothing else. Sometimes, if I ...
  A: A clean OSX System Reinstall would probably fix it. Just do not update to the same system and Mail ...
Using OS9 apps on Leopard1/26/2008
  Q: Mac G5 tower 1.8 GHz PPC 768 MB DDR SDRAM OS X 10.5.1 I recently upgraded OS and discovered there ...
  A: Yes, you could have several harddrives and or partitions and boot from any of those that have the ...
Text in Emails does not print1/25/2008
  Q: How do I get my emails to print? The header and attachments print; nothing else. Sometimes, if I ...
  A: If your system works well, DO NOT do updates. 10.4.11 has many people reporting problems. REPEAT if ...
Moved Applications1/25/2008
  Q: (white macbook 13") (Mac OSX 10.5.1) (mem: 1GB 667MHz DDR2 SDRAM) (2GHz Intel Core Duo)okay, so i ...
  A: There are two types of applications. Self contained packages that can be placed anywhere. And more ...
MACROMEDIA FREEHAND1/23/2008
  Q: I am one of those remaining few who still loves Freehand more than Illustrator. Right now I am ...
  A: No, and there never will be. Your only choices are to keep an older machine to run it. OR try ...
Entourage 20081/22/2008
  Q: I'm wondering if you can help me in a entourage issue. I have recently switched from a pc to a mac ...
  A: If your user name is mark and you go hotmail webmail. You would sign on with mark and password. When ...
OS 9 Server hosting1/20/2008
  Q: you've been a big help in the past and I was wondering if you can help me again. I have some older ...
  A: You COULD hot a webserver or ftp server on the OS9 machine. Considerations would be Is the Mac fast ...
cursor freezing when booting from CD1/18/2008
  Q: Greetings, David. I have a Mac G4 Sawtooth, with the original 533mhz cpu, and 1.5 gigs of ram. I ...
  A: Copy the CD onto the harddrive, and then install? No, wouldn't work the OS9 system folder on the CD ...
hey David i need your help1/17/2008
  Q: I have a mac os 9.2 im having problems with memory, can u recommend anything to me to fix my ...
  A: Adding memory is the solution. You do not mention your Mac Model. You can find the specifications at ...
music CD wont play in my Imac feeder?1/16/2008
  Q: I recently bought a 5 - pack music CD in the airport in Europe (Spain), I cannot play either one in ...
  A: I do not know. Google Search "iTunes playing foreign cd" ...
mac mail1/16/2008
  Q: Running 10.4.11. Mac Mail 2.1.2. Once upon a time, I was able to send myself an email and it would ...
  A: If your mac model is a PPC rather than Intel, you may have updated to an OSX version that was not ...
still no dmg1/15/2008
  Q: I have read all the Q&A on this problem and nothing is working! About 2 years ago I bought a used ...
  A: I am still unsure of the exact problem. Your response is not clear. 1. can you download anything? a ...
Mount 'damaged' external drive1/15/2008
  Q: Hollo, I've got a problem & need some serious help. I just purchased a MacBook & wanting to better ...
  A: Try it on another Mac and try it on a Windows machine. IF none of these work, the drive is dead. ...
OS and itunes1/14/2008
  Q: (You may recall that it dealt with OS 10.3.9 and TurboTax.) I recently installed 10.4 and that may ...
  A: There are more problems with PPCs and the last versions of 10.4. You may not have a problem. 10.4.8 ...
just crashed my imac1/14/2008
  Q: I was getting a message that my startup disk was getting full, so was browsing around dumping ...
  A: As long as there are no problems, having no install disks and a working CD doesn't matter. If you ...
Which Norton Utilities for OS 10.3.91/13/2008
  Q: My 3 year old eMac is slower all the time, I use Macjanitor regularly. Which version of Norton ...
  A: NONE. They quit updating it. And the problems it caused at the end were sometimes bad. Download, ...
no dmg1/12/2008
  Q: I have read all the Q&A on this problem and nothing is working! About 2 years ago I bought a used ...
  A: Where are files set to download? Is there enough space to download? Download another browser like ...
Internet Browsing History1/12/2008
  Q: I use a PowerBook G4, with Mac OS X (10.5.1). My question concerns Internet Browsing with the Mac. ...
  A: The info is cached but this is not easily accessed, as it is in a file format not meant to be read. ...
excel spreadsheets1/11/2008
  Q: I have a large spreadsheet which contains probably 20 worksheets which I use each quarter to ...
  A: I would need the sheet to say. There are several possiblities. Save as NO date in FileName comes to ...
Parallel and boothcamp1/11/2008
  Q: Which do you think is better than the two? Is there another alternative better than them? I have ...
  A: Parallels or VMWare would be my choice, neither is a clear winner. These articles may help your ...
no dmg1/11/2008
  Q: I have read all the Q&A on this problem and nothing is working! About 2 years ago I bought a used ...
  A: The problem is that the dmg files do not download? The files do not appear on your computer, or do ...
OS 9,2,2 to 10.3.5 disks1/9/2008
  Q: Help is appreciated. 2 problems. G4 tower, 500 mhz, dual processor. Started out at 9.04 with goal ...
  A: OS9 upgrades are totally separate and unconnected to OSX upgrades. Two different System Folder ...
MAC OS 9 TROUBLE1/8/2008
  Q: Ok, I just got a MAC ibook OS 9 recently and I dont really know much about it. I also recived a ...
  A: You have one of the most troublesome setups I deal with. IF everything is working The printer and ...
OS X upgrade1/6/2008
  Q: I have IMAC Power PC G4 with 256 MB 1.25 GH with OS 10 10.2.8 and I am trying to download 10.4 an it ...
  A: You need to buy 10.3 or 10.4 or 10.5 to upgrade. I would say 512Mb RAM is minimum for any of these. ...
IMac shared internet connection with PCs1/6/2008
  Q: I have got an Intel based IMac that I share my cable internet off of via the INTERNAL Airport! I ...
  A: Simplest solution - get a wireless router and connect the PC's through that. Linksys would be my ...
Change email readers1/6/2008
  Q: 3.9 The email reader defaults to Mac mail which I don't like at all. I want to use Entourage. ...
  A: If you have Entourage installed with an email account setup, you should have it as a choice. ...
Connecting Ipod nano to Itunes1/6/2008
  Q: Why does my ITunes refuse to open? I bought a new Ipod nano and I can't get it to connect up. I get ...
  A: Your plists are in your HD > Users > YourName > Library > Preferences com.apple.iTunes.eq.plist ...
Connecting Ipod nano to Itunes1/5/2008
  Q: Why does my ITunes refuse to open? I bought a new Ipod nano and I can't get it to connect up. I get ...
  A: You do not note your Mac Model - there are many iMac models. Backups Are Important. Is iTunes the ...
Mac Networking1/5/2008
  Q: We have a wireless router servicing the house using WPA passkey encryption, it works wonderfully ...
  A: It would most likely work with OSX 10.3, there are problems with OSX 10.2. Google Search "osx ...
IMac 8.61/5/2008
  Q: I have no idea how to run this mac...this is my first one. I can't get it to connect to the internet ...
  A: You CAN NOT own a computer without having the operating system to reinstall in case of problems. You ...
IMac 8.61/4/2008
  Q: I have no idea how to run this mac...this is my first one. I can't get it to connect to the internet ...
  A: The control panel for physical connection is AppleTalk (at least for OS9 - MAY be Network) Once the ...
IMac 8.61/4/2008
  Q: I have no idea how to run this mac...this is my first one. I can't get it to connect to the internet ...
  A: Not enough info. WHAT iMac? Am going to assume an all in one that is colored. Find specs for your ...
10.4 or 10.5 on a G4?1/4/2008
  Q: I'm running OS 10.3.9 on a 867 MHz G4 with 640MB of SDRAM and have discovered that 2007 Turbo Tax ...
  A: Your Mac is a bare minimum computer 867 is the cutoff without cheater utilities. I would Highly ...
iMac Sleep1/3/2008
  Q: I have a sleep problem with my intel iMac running System a.4.11 with all updates. When left to its ...
  A: The most common reason for sleep problems is an external device that does not recognize the sleep ...
uninstalling OS 9 on an iBook G31/3/2008
  Q: 28 gig hard drive. I am running OSX 10.4.11, using an Airport card and an HP Deskjet F380 ...
  A: You Delete the "System Folder" folder on the Boot Drive (usually, can be elsewhere). NOT THE ...
8.0 Acrobat issues with Leopard1/2/2008
  Q: Model Name: iMac Version: 10.5.1 1 USB Epson printer/1 Epson scanner Use disk utility and SOCKS I ...
  A: Until Adobe releases an update, no, I know of no solution. If the machine came with OSX 10.4, ...
Technical Director1/2/2008
  Q: we have a single processor G5 (2,2). Problem is appeared today when we connected Sony Dvr Vtr by ...
  A: It is possible that plugging in a Firewire device that was NOT powered with it's own power supply ...
data recovery12/21/2007
  Q: My imac died. So I took the 160g seagate barracuda drive out , put it in an usb2 esata enclosure and ...
  A: Diskwarrior and Data Rescue are basically your only options. Diskwarrior may repair and allow ...
data recovery12/21/2007
  Q: My imac died. So I took the 160g seagate barracuda drive out , put it in an usb2 esata enclosure and ...
  A: Your iMac died - how? Did not boot? Did not turn on? Regular BACKUP is, of course, important. You ...
Turning Old Laptop into an external hardrive12/19/2007
  Q: I just bought a new desk top mac. I do still have a powerbook mac and would like to first transfer ...
  A: How to use FireWire target disk mode FireWire target disk mode allows a Macintosh computer with a ...
Mac Mail vCards and Filemaker Pro 612/19/2007
  Q: Apologies if this is not your area of expertise, but here goes: I'm trying to find out if there is ...
  A: Google Search "osx addressbook filemaker" http://www.google.com/search?q=osx+addressbook+filemaker ...
Macintosh virus12/16/2007
  Q: I have a macintosh os x version 10.4.2 and I am certain that I got a virus. I think I downloaded a ...
  A: There are no virus's for Macintosh. You may have downloaded a bad (damaged) file and installed it. ...
Sharing Microsoft Word--Error12/16/2007
  Q: I think I did something stupid- My iBookG4 (Mac OS X V. 10.4.11) was repaired by Apple this weekend ...
  A: You can not run the same copy at the same time on a network. Disconnect from the network. She may ...
outlook 5 mail conversion12/16/2007
  Q: i have 2 imacs, an older 333 mhz running os9 with outlook express 5 mail (on which the monitor ...
  A: You are saying you have Outlook 5 - do you mean entourage or outlook express? Or are you running ...
Macbook Pro wont boot anything No matter what!12/16/2007
  Q: G'day mate , I love apple , therefore just bought my second Macbook Pro and like to think of myself ...
  A: Put the original RAM back in. Test Get external Harddrive and use SuperDuper to backup your ...
Mac Print Utility12/13/2007
  Q: Your answer to a recent question about the Mac Print Utility included: "What exactly happens when ...
  A: I assume you ran APPLEJACK - FIRST THING TO DO!!!!! UNLESS you have OSX Leopard 10.5 I would need ...
Reinstalling OS X Tiger on laptop12/13/2007
  Q: I have a 15" MacBook Pro, 2.2GHz, 2.4GHz or 2.6GHz Intel Core 2 Duo, 80 gb hard drive. Mac OS X ...
  A: Do google search for Firewire Target Mode. Hook Firewire cable to your computer and another mac. ...
Reinstalling OS X Tiger on laptop12/12/2007
  Q: I have a 15" MacBook Pro, 2.2GHz, 2.4GHz or 2.6GHz Intel Core 2 Duo, 80 gb hard drive. Mac OS X ...
  A: You replaced the drive? Or a store did? If you put the OSX install CD in and hold 'C' key down at ...
Mac OS 9.2.212/11/2007
  Q: I have an Ibook with os 9.2.2 and i would like to upgrade to os 10.0 or 10.1 something a little ...
  A: OSX should have 512MB of ram to work okay. you can find RAM facts and upgrades at www.crucial.com ...
hard drive not found12/10/2007
  Q: I was reinstalling OS X Tiger on a 700mhz PC63, 256 memory, was running 10.3.9 ibook with the CD ...
  A: You can find out your systems specs at www.everymac.com 256Mb of RAM is not enough to run OSX ...
Accounts preference pane blank12/10/2007
  Q: Firstly, thanks for providing this service. PLATFORM Apple Macintosh (Intel Core Duo) OS 10.4.11 ...
  A: Temporary Answer... Problems in the same area are being discussed here ...
Accounts preference pane blank12/10/2007
  Q: Firstly, thanks for providing this service. PLATFORM Apple Macintosh (Intel Core Duo) OS 10.4.11 ...
  A: Sorry, I thought you had no users. But it sounds like you have no text or windows within the ...
mac mail through dlink router12/9/2007
  Q: I am not receiving mac mail since hooking up dlink router to my MAC OSX10.3.9 panther - have ...
  A: Dlink would be my last choice for a Mac router. I would not take one if offered for free. Write ...
Accounts preference pane blank12/9/2007
  Q: Firstly, thanks for providing this service. PLATFORM Apple Macintosh (Intel Core Duo) OS 10.4.11 ...
  A: People are reporting this problem. ...
8mm to digital on a mac12/8/2007
  Q: ..have some 8mm films made on a sony super cam....want to get them to imovie..could you suggest a ...
  A: I would suggest using a service to do the conversion. However, this google search offers links and ...
frozen I Mac12/7/2007
  Q: 2 year old I Mac running OS 10.? ..i froze the OS by fiddling with SD card reader during cold boot. ...
  A: It would be nice if you had another external harddrive with OSX on it. OR a firewire port on this ...
iTunes second library12/7/2007
  Q: I have set up a second iTunes (7) library on an external hard drive (hold Option when starting ...
  A: Google Search "itunes playlist copy" http://www.google.com/search?q=itunes+playlist+copy I think the ...
WEP password12/7/2007
  Q: I have a macbook and an airport at home. The other day, I tried to logon and a window came up ...
  A: Plug the Macbook into the Airport Base Station. In the Utilities Folder in the Applications Folder ...
Unable to load applications12/5/2007
  Q: I'm running OS 10.3.9 on a 867 MHz G4 with 640MB of SDRAM. Recently, I downloaded the latest ...
  A: A COMPLETE BACKUP WOULD BE WISE, AT THIS POINT.... You apparently have a system problem. Disconnect ...
Unable to load applications12/5/2007
  Q: I'm running OS 10.3.9 on a 867 MHz G4 with 640MB of SDRAM. Recently, I downloaded the latest ...
  A: Download, install and run AppleJack http://applejack.sourceforge.net/ Run monthly, when upgrading, ...
fonts not available12/5/2007
  Q: One of our computers in the office is a I-Mac, operating system 10.3.9. This also runs in classic ...
  A: Download, install and run AppleJack http://applejack.sourceforge.net/ Run monthly, when upgrading, ...
new OS12/3/2007
  Q: I have an old clamshell 300 G3 w/288 mg ram, 20gb drive partioned into two drives, one booting OS9, ...
  A: Tiger ships on a DVD, but if your Mac doesn’t have a built-in DVD-ROM player, you’ll need CD media. ...
Entourage email won't open12/3/2007
  Q: 3.9. I just tried accessing my Entourage email but it won't open and shows a big question mark. ...
  A: Name's Dave. Tried to open how? Dock, Applications folder? Where is the question mark? The Dock? The ...
importing address book from 10.2 to 10.5 leopard11/30/2007
  Q: The address book data does not seem to be compatible between the 2 is there any way to import the ...
  A: Unsure, been too long since using OSX10.2 but... a link from a Google Search for "osx address book ...
Get rid of Classic on my laptop11/29/2007
  Q: My brother last year upgraded my laptop for Christmas to Mac OS X 10.4.11. My laptop is a 400 MHz ...
  A: Throwing the System Folder Folder and Applications (for os9) will do it. But you will gain very ...
OS X 10.4 load on B/W G3 hangs at desktop11/29/2007
  Q: Hope you can help with this one, this is a tricky one, searched through allexperts couldn't find the ...
  A: "Assuming this is what you're suggesting and I can get it to work when the G3 reboots after the 1st ...
mac performa 550 problem11/29/2007
  Q: I have a Mac performa 550 running 7.1. Recently moved it. Now when I start it up, it makes a boop ...
  A: Most likely the PRAM battery is exhausted and needs replacing. Second most likely some component is ...
OS X 10.4 load on B/W G3 hangs at desktop11/28/2007
  Q: Hope you can help with this one, this is a tricky one, searched through allexperts couldn't find the ...
  A: I would suggest that buying a newer computer would be the best choice. In Seattle you can get a ...
printing e-mails11/26/2007
  Q: I am on a Mac 10.4.11. I am only able to print mail sporatically. By that I mean. Some times I send ...
  A: Don't fix things that are not broke. The current updates are focused on bug fixes and are also ...
MAC will not start up.11/26/2007
  Q: I have a secondary computer that is an G4 Yikes running os 10.3.9 and am having issues starting it ...
  A: Meaning none of the lights flash on the keyboard during startup? If the keyboard works on other ...
MAC will not start up.11/26/2007
  Q: I have a secondary computer that is an G4 Yikes running os 10.3.9 and am having issues starting it ...
  A: Keep a log of the test conditions and results Remove everything except the monitor keyboard and ...
Flash11/24/2007
  Q: I have downloaded a Flash player (Shockwave Flash NP-PPC) which is on my desktop. Can you tell me ...
  A: Is it a PowerPC model? Did you download the correct plugin for OS9? Did you download it with your ...
Toggling through fonts in Illustrator CS3 on Panther11/24/2007
  Q: I've always used Adobe Illustrator on a Windows OS, recently I purchased a Macbook Pro and can't ...
  A: If text is selected, and the font name in inspector is selected, the arrow keys should scroll. ...
Printing problems OSX10.511/23/2007
  Q: Powermac G5 dualcore 2.0,4gb,Epson 1280 printer, 0SX10.5, Archicad 9 No printing happening - paper ...
  A: Several people have asked this type of question. There is no solution currently, except 1. Buying a ...
OSX 10.4.10 Update11/21/2007
  Q: I have a Power PC Imac G4 800 mhz. I recently downloaded Apples update to 10.4.11. I now have no ...
  A: The upgrades are designed for recent models. Apple is not going to spend much time testing on two or ...
opening files on desktop11/21/2007
  Q: 4.6. I can no longer open files on my desk top by clicking them either using a the tracker pad or an ...
  A: Do you do monthly maintenance? (all computers need this) I recommend downloading, installing and ...
cannot upgrade to leopard11/18/2007
  Q: I have a macbook running 10.4.11. 2ghz, intel processor, 1gb 667mhz of ram. Drive is partitioned ...
  A: The first possibility is that the DVD is flawed. ...
1999 G3 imac11/17/2007
  Q: When the G3 imac starts it will only show a folder and a (?) flashing with no mouse activity. I ...
  A: More Info Is Always Helpful... OS and version? RAM installed? Devices attached? Recent changes? ...
Outlook Express on Mac11/15/2007
  Q: Hey David. I am running a 9.2 Mac with Outlook Express 5.0.2, and since this problem upgraded to ...
  A: You will not be able to import the messages into Outlook Express. Another email client MIGHT work - ...
cant ping printer11/14/2007
  Q: Hey David, I have a Powerbook G4 and recently upgraded to OS 10.5 Leopard. The problem is, after ...
  A: The first bug fix for OSX10.5 is supposedly due soon, it may fix it. It will probably not fix the ...
Outlook Express on Mac11/14/2007
  Q: Hey David. I am running a 9.2 Mac with Outlook Express 5.0.2, and since this problem upgraded to ...
  A: Email programs are NOT meant for storing important large numbers of files (you have found that out) ...
cant ping printer11/13/2007
  Q: Hey David, I have a Powerbook G4 and recently upgraded to OS 10.5 Leopard. The problem is, after ...
  A: Can you ping anything? Do you have another computer to test? Do you know for sure the IPAddress? How ...
Mac - Entourage11/13/2007
  Q: I hacve a Mac G4 wotj 10.3.9 OS and Entourage. Is there a way I can chane the Subject field in ...
  A: Not that I know of. Your could forward it to yourself and rename. http://www.entourage.mvps.org/ ...
ms student on mac???11/12/2007
  Q: hey David, I'm very new to mac and still adjusting. I've got an intel based macbook pro, 2.4 ...
  A: Not that I am aware of. http://db.tidbits.com/article/9223 ...
Hard drive going to sleep even after unchecking the "Put Hard drives to sleep whenever possible" box11/10/2007
  Q: 4.10. I have a quicksilver 800mhz system, and Nothing I have tried so far seems to be working.
  A: The problem can be with your user preferences, the OSX System, the harddrives or something else. ...
Boot camp11/10/2007
  Q: Well I bought a new imac a month ago, and still trying to get it working the way I want. Here are ...
  A: Yes, Leopard comes with BootCamp. Which reboots into Windows from OSX. An NEW OS is a bad bet until ...
Boot camp11/10/2007
  Q: Well I bought a new imac a month ago, and still trying to get it working the way I want. Here are ...
  A: If games are your goal, buying an iMac or Mac Mini or MacBook is a very poor choice. You are locked ...
external hard drive is read only11/8/2007
  Q: i can not work out how to be able to copy files to new external hard drive , or to an old pc ...
  A: Harddrives can have one of several interfaces builton SCSI, IDE, SATA - with SATA being the current ...
Using HP Laserjet 2100 printer with MacBook Pro running OS X 10.511/6/2007
  Q: I have a MacBook Pro and have recently installed Leopard. I have a Laserjet 2100 printer (HP). I ...
  A: Older printers have problems with newer operating systems. There is little reason for printer ...
Networking (internet) Problem11/4/2007
  Q: I am running an older G4 with OS9.2 with 764 ram Netscape 7 I have 3 cpus runng this config. 2 of ...
  A: Your router may be set to NOT distribute DHCP addresses This is a default - meaning out of the box, ...
Networking (internet) Problem11/2/2007
  Q: I am running an older G4 with OS9.2 with 764 ram Netscape 7 I have 3 cpus runng this config. 2 of ...
  A: Speed of G4? Specs here www.everymac.com Connected to ?router? ?switch? ?hub? model? Wire is first ...
video card11/1/2007
  Q: got G3 tower B&W starts up but never had a video card in it when I got it. I bought a video card ...
  A: There is a company called RE:PC here in Seattle that consistently has 400Mhz G4 Towers for $125 to ...
video card11/1/2007
  Q: got G3 tower B&W starts up but never had a video card in it when I got it. I bought a video card ...
  A: When there is a videocard, videocable, monitor problem, the only way to diagnose is with another ...
video card11/1/2007
  Q: got G3 tower B&W starts up but never had a video card in it when I got it. I bought a video card ...
  A: Start the machine with the access door fully open. There are 2? 3? LEDs on the motherboard that ...
OS 9 Classic10/27/2007
  Q: On an eMac, I'm using OSX 10.4.10 but running Classic in background. There are a couple of ...
  A: Hold option key down at startup and choose the OS9 boot option if available. If it is not available, ...
WE Secured Airport Network with Mac/PC10/18/2007
  Q: I'm running an original Airport Base Station (non-extreme), Powerbook G4 and a couple of Dell ...
  A: Download the free Ebook listed below. Keep Notes We’ve also released the 2004 edition of The ...
Printer Setup Utility problem10/18/2007
  Q: I just bought an Epson R1800 and could not instal it. The main problem that I have is that I cannot ...
  A: Download, install and run AppleJack http://applejack.sourceforge.net/ Run monthly, when installing ...
Mac Pro10/16/2007
  Q: My nice brand new Mac Pro is working fine BUT I have two little irritations with it. (1) A frame ...
  A: 1] Frame is likely due to Universal Access in the System Preferences. Pay attention to the keyboard ...
mouse prob10/15/2007
  Q: I have a G5, OSX 10.4.1. When I click once on my mouse it acts like a double click. It does this in ...
  A: Download install and run AppleJack. http://applejack.sourceforge.net/ Run it monthly, when ...
linux scripts10/14/2007
  Q: If I shut my machines (mini, Macbook Pro, imac all dual core) at night will Apple's built-in scripts ...
  A: you should download, install and run AppleJack http://applejack.sourceforge.net/ Run it monthly, ...
IT'S BURNING 210/14/2007
  Q: I was wondering would you please tell me how to calculate the amount of documents you can burn onto ...
  A: Both are using the same UNIX CD-R burning utility. IF the CD contains music or files that can be ...
IT'S BURNING10/13/2007
  Q: I was wondering would you please tell me how to calculate the amount of documents you can burn onto ...
  A: CD's come in CD-R and CD-RW CD-R write once and your done CD-RW write and write again Your burner ...
can't open any applications10/12/2007
  Q: I have a macbook pro. tiger 10.4.10 (updated). I started fiddling with my sansa mp3 player and ...
  A: Do you mean your dock does not work, but if you go into the applications folder, you can start an ...
additional hard drive not supported10/11/2007
  Q: I have a G3 mac [ sonnet upgrade], with a 20 gig main hardrive and a legacy 500mb Seagate drive ...
  A: The fact it is identified means the cable and powerplug is connected. The interface board is ...
additional hard drive not supported10/10/2007
  Q: I have a G3 mac [ sonnet upgrade], with a 20 gig main hardrive and a legacy 500mb Seagate drive ...
  A: Which G3 Mac? The specs for all macs can be found at www.everymac.com Which operating system? I ...
printer cable conversion10/9/2007
  Q: I have an imac G5, 17", with 512 MB DDR SDRAM, 2 GHz Power PC G5. I'm running Tiger OS 4.2 or ...
  A: The LW Plus has a Appletalk connector. Asante makes a Appletalk to ethernet adapter costs $70?? The ...
MAC G3 pny flash drive10/8/2007
  Q: I HAVE AN OLD BLUE AND WHITE MAC G3. I WANT TO TRANSFER ALL OF MY FILES, PHOTOS,ET TO A PNY ...
  A: If the Operating System is OS9, you need some extensions added for USB Mass Storage units to work. ...
Netgear Router problems10/8/2007
  Q: I'm running Tiger 10.4.9 on a G4 Digital Music box (the blue one). Currently I'm running my cable ...
  A: The cable could be bad. In the Network Pane, there is port configuration - ethernet port can be ...
Blocking websites10/7/2007
  Q: My question isn't really about anything that's not working. I was looking for a way, short of new ...
  A: Google Search "osx block websites" http://www.google.com/search?q=osx+block+websites #1 Block ...
Printer10/6/2007
  Q: I have a G4 running 10.4.9, my printer is a HP 932c version 2.7.1 All of a sudden, the Printer ...
  A: Unplug the printer cable and replug, it is plugged into the computer and NOT into a USB Hub that may ...
I think I ruined my husbands macintosh hard drive F10/5/2007
  Q: For some un known reason our macintosh hard drive F is gone, the windows are there but the hard ...
  A: Yes, it is possible to delete or erase a HD's contents. If it is NOT backuped and is important, STOP ...
browser hijack firefox & safari/ mac osx10/4/2007
  Q: 4.10 plus wifi in my house through Comcast cable modem. Laptop is less than one month old. I ...
  A: Download, install and run AppleJack http://applejack.sourceforge.net/ Run monthly, when upgrading, ...
Issues with applications on my Mac OSX 10.4 Power Mac G510/2/2007
  Q: I am a graphic designer at the local paper here in the Outer Banks of NC. Recently my computer ...
  A: Adobe’s explanation Error "files in the Adobe Application Support folder... are missing" when you ...
selling computer, want to delete personal data10/1/2007
  Q: eMac, 10.4.10, I would like to keep the programs on the computer but would like to erase all the ...
  A: Make a New User named TEST or USER Make it an administrator with NO password - leave password blank ...
importing OE address book9/30/2007
  Q: I have been a Mac user for only the past day; up until now - PCs. I have the new iMac, 24-inch, ...
  A: What mail program will you use on the Mac? Mail, Thunderbird, Entourage, Eudora, etc? What file ...
converting a mcbook to windows OS9/30/2007
  Q: I live in New zealand and go to callege in tauranga and i ma in the laptop class. when the college ...
  A: http://www.macworld.com/2007/09/reviews/vmwarefusion/index.php ...
Total memory size used for iPhoto9/29/2007
  Q: I'm a recent switch to Macs. How can i know how much memory are my pictures in IPhoto eating out of ...
  A: On your HD is the Users Folder In the User Folder is YOUR user folder In Your user folder is the ...
verizon web page9/25/2007
  Q: i have an iBook with os x 10.3.9 and can go to my verizon sight and build a web page no problem. ( ...
  A: Meaning with 10.3.9 and Safari you can access the Webpage builder on the Verizon Site. But with ...
lost application-TEXT EDIT9/24/2007
  Q: I accidentally, either deleted or trashed my TEXT EDIT application. I have Mac OS 10.4.10. How can ...
  A: I think you will find Tex-Edit a superior alternative. I find it better in every way. Trans-Tex ...
columns9/23/2007
  Q: David: I have an eMac OS X 10.4.10. I want to divide a page into 2 columns, with paragraphs in ...
  A: Sorta, yes. Both programs tie the two columns together. Meaning when you add to column 1 it spills ...
columns9/22/2007
  Q: David: I have an eMac OS X 10.4.10. I want to divide a page into 2 columns, with paragraphs in ...
  A: Apple 6 is what program? AppleWorks? What version of Word? What you want to do, is more of a ...
iTunes9/21/2007
  Q: I am not sure if this is the right category of expert to ask, since I know verrrry little about ...
  A: Three possibilities CD drive is bad Under warranty, take to Apple Service Center or the Genius Bar ...
Need to play .mv files on IMac9/20/2007
  Q: I recently bought a new IMac but am not able to play files with extensions .mv I downloaded the ...
  A: Windows media player for Mac is not recommended by anyone, including Microsoft. This is the download ...
Need to play .mv files on IMac9/20/2007
  Q: I recently bought a new IMac but am not able to play files with extensions .mv I downloaded the ...
  A: .mv is not a movie file extension when you figure the extension out. go to www.versiontracker.com ...
iDVD problem9/19/2007
  Q: I have a Mac G5 with OS X 10.3.9. Includes iDVD 4.0.1. - my problem area. With any iDVD project, I ...
  A: All Operating systems require maintenance. I recommend AppleJack and Onyx. Run Applejack monthly, ...
initializing external hard drive9/19/2007
  Q: I purchased an external hard drive for my Mac PwerPC G4. I'm running OSX 10.3.9. I plugged in my ...
  A: Get Info from File Menu or Contextual Menu. Click "Ignore ownership on this volume" Open Disk ...
bootcamp9/11/2007
  Q: David: I have an iMac intel core duo, OS 10.4.10, bootcamp, parallels desktop, VMware fusion, ...
  A: ALL require a Windows Install CD and serial number NOT A UPGRADE. BootCamp FREE Requires a ...
zip 100 won't open9/7/2007
  Q: I loaded 100 drawings on an Iomega zip 100. It opened up until a couple of days ago. Now it says ...
  A: I assume you are on OS9. I assume you have a SCSI Zip Drive. I assume the Zip Disk has been used for ...
printer sharing9/6/2007
  Q: Windows XP Home Edition 2002, Service Pack2) via a wireless connection to my desktop iMac (Power PC ...
  A: Maybe, turn Printer Sharing on in SHARING in System Preferences and test. ...
Lost ALL Ical events!9/5/2007
  Q: I was having problems with deleted events that kept reappearing so I went to Home then Library then ...
  A: I have no further suggestions. A reinstall of the OSX MAY solve the problem... I think you have ...
Lost ALL Ical events!9/5/2007
  Q: I was having problems with deleted events that kept reappearing so I went to Home then Library then ...
  A: First. Leave the replaced items in place. Second. Download and run AppleJack ...
eMac startup folder9/2/2007
  Q: I just got a message on my computer (eMac, 1 GHz PowerPC G4, running OSX 10.4.10) saying my startup ...
  A: The KEY thing is RAM Your eMac http://www.everymac.com/systems/apple/emac/stats/emac_1.0.html ...
Screen shots8/25/2007
  Q: I have a Mac G3 with OS 9.2. I use it for my business and about all I ever use is a hypercard ...
  A: In OS9 Command-Shift-3 Entire screen to "picture 0X" on Harddrive Command-Shift-4 Selection to ...
deleted files in trash8/25/2007
  Q: I need to recover files that I deleted in my Trash, please
  A: The chances are very low that you can do that, due to how OSX handles files, However. STOP USING ...
finder blinking8/22/2007
  Q: David, I have an iMac intel 2core, OX10.4.10. I was cleaning out some files and there was one file ...
  A: 1. download applejack and run it. There should not be any errors, if there are run it again. 2. ...
Desktop Icons8/22/2007
  Q: On my desktop I have the hard disc icon and also images down loaded from web, I was able to double ...
  A: Downloading, installing and running AppleJack is a GOOD idea. However, when some file does not open ...
Desktop Icons8/22/2007
  Q: On my desktop I have the hard disc icon and also images down loaded from web, I was able to double ...
  A: Mac Model? OSX? version? RAM? when it stopped working? Other things that happened or were done at ...
finder blinking8/20/2007
  Q: David, I have an iMac intel 2core, OX10.4.10. I was cleaning out some files and there was one file ...
  A: No, the older machine will not. I would recommend finding a fellow mac user to share machines for ...
finder blinking8/19/2007
  Q: David, I have an iMac intel 2core, OX10.4.10. I was cleaning out some files and there was one file ...
  A: Access the normal boot drive from another boot drive. 1. You have another partition on the internal ...
My Email applicatio8/14/2007
  Q: I live in India and it is really hard to get help for a mac user. I have been using me email that ...
  A: Empty your trash folder. I assume you use english on the machine. For monthly maintenance I ...
iLife '088/11/2007
  Q: I have a MacBook and and it has a 1.83 GHz Intel Core Duo Processor. I notice that the new iLife ...
  A: I would install it and test. Activity Monitor in the utility folder in applications folder can tell ...
iLife '088/11/2007
  Q: I have a MacBook and and it has a 1.83 GHz Intel Core Duo Processor. I notice that the new iLife ...
  A: Newer versions of software is ALWAYS developed for current hardware, This does NOT mean that it will ...
powermac g4 with os x 10.2.88/8/2007
  Q: iphoto will not do anything when launched you cant make a new album or anything, and safari won't ...
  A: You can not have a computer without restore disks or at least an OS restore CD. Depending on the RAM ...
wma to mp3 problem / data transfer issues8/7/2007
  Q: I hope you can answer two questions for me.... I have a 1.66 DuoCore MacMini, Version 10.4.10. 1) ...
  A: The seizing could be due to problems on the USB drive (does it have a power source? Or is it bus ...
powermac g4 with os x 10.2.88/6/2007
  Q: iphoto will not do anything when launched you cant make a new album or anything, and safari won't ...
  A: You have to buy OSX 10.4 for $99 to $129 Download, install and run AppleJack ...
USB converting8/5/2007
  Q: Is there a way i can convert a usb to use on my PPC Mac os 7.5.5? I want to use my external hard ...
  A: The site strips out tabs, sorry. Mail Order Store Phone Web Address 101 ...
USB converting8/5/2007
  Q: Is there a way i can convert a usb to use on my PPC Mac os 7.5.5? I want to use my external hard ...
  A: I do not believe so, USB did not exist during OS7's time. Maybe OS8, OS9 yes. Assuming your Mac ...
Mac G5 and HP Laserjet 21008/4/2007
  Q: "I have a G5 and OS X 10.4.10. My HP Laserjet 2100 works fine most of the time. Hoever, it has ...
  A: More complete information is useful. If the original problem was a corrupt printer install in ...
Mac G5 and HP Laserjet 21008/4/2007
  Q: "I have a G5 and OS X 10.4.10. My HP Laserjet 2100 works fine most of the time. Hoever, it has ...
  A: It is also very possible that you exceeded the printer drivers compatiblity with OSX by going to ...
My Powerbook keeps falling asleep...8/4/2007
  Q: I have a Powerbook G4, OS 10.4.10. In the past month, it has begun to randomly go into sleep mode. ...
  A: Monthly Maintenance---- very important ALL computers require monthly maintenance, if you have not ...
Mac G5 and HP Laserjet 21008/4/2007
  Q: "I have a G5 and OS X 10.4.10. My HP Laserjet 2100 works fine most of the time. Hoever, it has ...
  A: The easy problem is that the Printer install in Printer Setup Utility is corrupt. (this is common) ...
Wireless Internet Access8/1/2007
  Q: we inherited a iMac OS 9.2 our home currently has 3 PCs hooked up to a wireless network. Is it ...
  A: A wireless network almost always has ethernet ports in the rear. Most iMacs have ethernet. Some ...
transferring files between macs7/27/2007
  Q: I have a g4 laptop and i am having trouble seeing anything on its LCD screen. I want to transfer ...
  A: I have not seen a FireWire transfer fail, assuming the firewrire icon appears on the source ...
Outlook Express7/26/2007
  Q: 9.1 and currently use Entourage which I don't like. Will Outlook Express work on my system? Which ...
  A: I assume you have tried Mail? I would suggest Thunderbird. www.mozilla.com www.emailman.com is ...
Recover deleted files7/25/2007
  Q: Help!! I accidentally deleted all my work folder when I emptied trash today - not "secure empty" - ...
  A: You NEED to backup your files - to a separate partition or harddrive or online. You NEED to backup ...
ip blocking7/24/2007
  Q: Is there a program to block your ip from outgoing mail or submissions? There are a lot of such ...
  A: It involves using a proxy server, these can be found on the internets by searching "osx proxy ...
data transfer7/24/2007
  Q: I'm interested in buying a new Macintosh, but I've already got a lot of important files in my old ...
  A: You are jumping from OS9 to OSX. You are jumping from PowerPC to Intel chipset. Applications that ...
2 macs7/17/2007
  Q: I want to remove some files off my old Imac onto my Emac. The Imac's hard drive may have crashed ...
  A: MacSOHO works well. You can get it here; http://www.thursby.com TITLE Power Mac G4 (QuickSilver ...
NTFS for macs & external HD7/13/2007
  Q: I am a total stranger to installing, configuring and binary so when trying to use MacFuse and SSH ...
  A: Copy the files off the External HD (burn to CD, whatever) and partition the HD in Disk Utility (in ...
Built-in ethernet on Mac OS X 10.4.107/12/2007
  Q: I have been using an iMac for about 3 months. We had an amazing electrical storm. The computer was ...
  A: My sister works at a school district. During a storm, lightning hit the flagpole, skipped to ...
powerbook wont start up7/11/2007
  Q: i have a powerbook G4 12" with 768 ram running 10.9 osx i was updating the os. it was fine and i put ...
  A: You DO NOT ever interupt a system upgrade. The System is hosed. Trying to reinstall by putting the ...
OS9 to OSX7/10/2007
  Q: I just bought an Mac core doe, and want to save my data from an older Mac running OS9.2. OSX tells ...
  A: No USB Cable will not transfer. Firewire cable will. External HD will. USB Flash drive will. TITLE ...
Font Book7/10/2007
  Q: Font book displays no fonts and the spiral thing (not the rainbow wheel) just keeps spinning. I ...
  A: Monthly maintenance is important. I recommend AppleJack. Download, install and run - ...
Outlook - Explorer on Mac 10.3.9?7/8/2007
  Q: with OS 10.3.9? I much prefer these 2 program to Entourage and Safari. Thank you!
  A: Yes, if you have classic (OS9) installed. It MAY be on your original install CDs. If not, you would ...
g3 tower powermac problem7/1/2007
  Q: I bought a blue and white g3 400 mhz powermac used with OS X 10.4 installed. It started with 512 MB ...
  A: Transition meaning the first revision was less than adequate. The second Rev fixed many of the ...
g3 tower powermac problem7/1/2007
  Q: I bought a blue and white g3 400 mhz powermac used with OS X 10.4 installed. It started with 512 MB ...
  A: There are two versions of the B&W G3. New Features of the Latest Rev B&W G3 ...
SLOOWW modem speed6/28/2007
  Q: Dave...have a G4 powermac 8839, 256 w/OS10.3.9 panther & internal 56K modem. Dial-up connection ...
  A: A good surge protector has ports for modem lines, APC and Belkin are my preferred Surge protectors. ...
error6/26/2007
  Q: OSX 10.4.10 2.1Ghz powerPC G5 (not intel) I have a weird arrangement of Digital Performer 6.4.1 ...
  A: [I have tried to run all my disc utilities, tech tools] DiskWarrior is the only Directory Repair ...
Itunes gone, PLEASE HELP!!!6/22/2007
  Q: I used my work computer to save my itunes library to an external drive because they are taking away ...
  A: These are the best links about iTunes backup I have. Good Luck. How to back up your media in iTunes ...
Adobe Illustrator/Epson Stylus 14006/15/2007
  Q: I'm using Illustrator CS on a Mac Powerbook, version 10.4.9 - and I've just installed a new printer ...
  A: If the square is printing out larger, AND the print dialog is set to print at 100% (not fit to ...
Mac OS X disconnect from network6/11/2007
  Q: We have 2 or 3 Mac OS 10.3 that are being disconnected from network without warning after a while. ...
  A: First download, install and run AppleJack. http://applejack.sourceforge.net/ Do this on some of the ...
Mac OS X disconnect from network6/11/2007
  Q: We have 2 or 3 Mac OS 10.3 that are being disconnected from network without warning after a while. ...
  A: There is more info required to answer such a question. 1. How many computers are on the network? 1a. ...
Google search6/9/2007
  Q: I seem to have an issue when I do a Google search using Internet Explorer 5.1 on my Macintosh, ...
  A: Umm, you ask a question about google. On an operating system that is acknowledged by the creator as ...
Google search6/8/2007
  Q: I seem to have an issue when I do a Google search using Internet Explorer 5.1 on my Macintosh, ...
  A: OS9 access to the internet will only get worse. IE is dead and will NOT ever be updated for Mac, ...
mac 9.2 outlook 5.02 problem6/6/2007
  Q: MiMac 9.2, 129mb RAM, no external devices, system 9.2, outlook express 5.02, Hi Don't know if you ...
  A: You have few options. The process needs the necessary space on the device containing the mailbox. ...
maintenace OSX6/2/2007
  Q: I use the current OS on a mac mini. I don't know what the maintenace techniques are; on OS 8.6, I ...
  A: You will not FIND the AppleJack application to run it. It is buried in the System Folder. When the ...
maintenace OSX6/2/2007
  Q: I use the current OS on a mac mini. I don't know what the maintenace techniques are; on OS 8.6, I ...
  A: If you download, install and run AppleJack. You are ninty per cent there. By booting into Single ...
Entourage email problems5/28/2007
  Q: For some reason, whenever I open Entourage it automatically starts to 'create' new 'Identities' (at ...
  A: You could download Thunderbird (mozilla's email client) and use that for email.... Basic Fast OSX ...
mac entourage email will not send5/27/2007
  Q: 1.25 GZ Power PC 15"powerbook about 3 years old. I have OS 10.4.9 and use entourage email 10.1.4. ...
  A: First, like most users, you probably do NOT do monthly maintenance. Download, install and run ...
mac 9.2 outlook 5.02 problem5/24/2007
  Q: MiMac 9.2, 129mb RAM, no external devices, system 9.2, outlook express 5.02, Hi Don't know if you ...
  A: Microsoft's Email clients DIE when they hit 2Gb. Duplicate the file NOW. Move to somewhere else. ...
kernel task5/14/2007
  Q: My "kernel_task" is eating up 1.09GB of my Ram, making it impossible to do any serious audio ...
  A: Generally, it would be nice to know the Model, OS version, RAM installed, external devices attached, ...
Dreamveawer problem5/11/2007
  Q: I am using Graphite iMac (I know, old), OS X 4.3, Dreamveawer MX. I am trying to upload (put) my new ...
  A: Your process has many possible failure points. Your host may be having problems. Your ISP may be ...
os x issue5/2/2007
  Q: I am a new MAC user with a new Mac Pro. Yesterday (Tuesday - May 1), the maching was constantly ...
  A: Under the Apple Menu there is Software Update, it can be set to If Auto Check is ON, it can check - ...
e mac is locked up5/1/2007
  Q: Someone hit the clasic button I tried to bring it back Now it wont start Has a apple on it when ...
  A: If you have a computer with ONE HardDrive and that HD has ONE partition and that ONE HardDrive has ...
e mac is locked up5/1/2007
  Q: Someone hit the clasic button I tried to bring it back Now it wont start Has a apple on it when ...
  A: Hold down the option key when starting, this will give you the option of what operating system to ...
OSX 10.4.84/26/2007
  Q: My computer is a G5 Dual 2.5Ghz, 8GB ram, OSX 10.4.8 Two internal drives both 7200 rpm, 2 external ...
  A: sorry for the delay, I have been having problems. Upgrading to another HD for testing is my ...
Can't connect my Powerbook G4 to the NT server4/17/2007
  Q: I've been trying to connect my Powerbook G4 running Mac OS X (10.4.8) to the NT server back in the ...
  A: Assuming the server CAN be accessed by Mac OSX and you have an account on the server and know your ...
Mac OS X Freezes4/7/2007
  Q: A friend's eMac has begun freezing. Soon after the machine boots, it might lock up when the Finder ...
  A: Hard Drive is most likely - SmartReporter is not completely reliable. A partial test would be to ...
Wireless router problem4/2/2007
  Q: I recently installed the latest software updates onto my new Macbook pro (I'm new to Macs) and my ...
  A: www.macfixit.com has a tutorial on their site. ...
Wireless router problem4/1/2007
  Q: I recently installed the latest software updates onto my new Macbook pro (I'm new to Macs) and my ...
  A: First, if your computer is working okay, why mess with it? In Software Upgrade, turn automatic ...
attaching word file3/28/2007
  Q: I have an imac os 10.3.9. When I attach a document from "documents" that i created using word, it ...
  A: Different email clients handle attachments differently. Zip the Word document (right click - or ...
GarageBand audio import sudden freakish behavior3/19/2007
  Q: Greetings )) Mac Mini 1.42 GHz PowerPC G4 512 MB DDR SDRAM OS 10.4.9 I've been using ...
  A: When you have a computer that is working well. I think it is foolish to update the operating system, ...
Mac internet set up3/18/2007
  Q: I currently have Verizon DSL service into a modem/router with a PC connected through a firewire. I ...
  A: Assuming you have an ActionTec DSL router (or similar model) both computers are connected with ...
Russian Google!3/16/2007
  Q: here's a funny one! It seems that when I search the Google 'spotlight' using Safari, Camino or even ...
  A: Is your keyboard uk? NOT russian? -unlikely but... A fairly large google search brought up this ...
Mac OS X 10.3.9 start-up issue3/10/2007
  Q: My wife installed new fonts last night and needed to reboot when finished. When we tried to reboot ...
  A: Sorry for the delay. Sometimes requests get lost in this site. If the iMac has only one drive, with ...
Different 'From' names in Entourage3/3/2007
  Q: 3.9), so it looks like my email is coming from one of my web sites. How do I set up so I can ...
  A: IF you have setup two email accounts with different POP servers (recieve) and different SMTP servers ...
Mac and protools le2/27/2007
  Q: I was working on protools in os 9. I tried to bounce to desktop but it wouldn't go because it said ...
  A: Hardware answers require complete hardware information.... Mac Model? RAM? HD Size? OSver? OS9 only ...
Printer problem2/23/2007
  Q: 3.9 and I'm trying to get a HP Deskjet 3500 to work. I installed the software from the disk. Do I ...
  A: In the Utilities folder in the Applications folder is a Printer Setup Utility or Printer Setup, ...
OS Version2/20/2007
  Q: I am about to update some hardware and software. Do you know anything about the DTP ...
  A: Do not have any experience. A Google search for "smartplate" brought up this ...
2 monitors for my mac?2/17/2007
  Q: 3.9). It has dual monitor capability. There's a slot next to where the existing monitor plugs in ...
  A: Some video cards CAN support two monitors - rarely. Define your card. [OR open Apple System ...
Word and email bcc2/15/2007
  Q: David - I have 2 questions: 1. When I paste text into a new blank page in Word (v.X) the text ...
  A: 1. Define the page size before pasting. OR change the default setup to your preferences. OR create a ...
Garageband Help2/14/2007
  Q: I see you want some specs on my mac first so.. Mac OS X 10.4.8 2 GHz Intel Core 2 Duo and my ...
  A: The file is stuffed - the mac version of zipped - with stuffit. This is an archived file that needs ...
Encrypting network connection for OSX2/6/2007
  Q: Machine Name: Power Mac G4 CPU Type: PowerPC G4 (2.9) System Version: Mac OS X 10.4.8 I recently ...
  A: <<I'm actually looking for an easier method vs. setting up WPA wireless or resetting my factory ...
upgrade to 10.4 not cannot connect to nt server2/4/2007
  Q: how can i get my g5 to recognize my nt server. i got network and it sees the server but it says my ...
  A: You have an OS9 Mac set to share. It uses AFP version x11. You upgrade your OSX to 10.4 which uses ...
Upload from OS X2/1/2007
  Q: I have a domain - bannerchat.net . How do I do it? I have a Mac with OS 10.3.9. I guess I have ...
  A: Whew! You are asking alot. Your question indicates a relatively large lack of understanding. Upload ...
can't open .dmg files1/28/2007
  Q: I have a 1GHz iMac G4 15"Flat Panel w/ 512 g ram & 80 gig HD and running OSX 10.4.8. I have not been ...
  A: If the problem is solved with one of the below... I highly recommend downloading, installing and ...
Email for Mac 10.3.91/25/2007
  Q: (I had a G3 before), with a 10.3.9 OS and am trying to get my email squared away. I tried the Mac ...
  A: Entourage is Outlook for Mac. Costs but may be your best bet. Thunderbird is FireFox's sister email ...
converting powerbook 1400 to dos or windows1/24/2007
  Q: I have an old powerbook 1400 and was wandering if it is possible to convert it to a windows OS? Is ...
  A: Your best choice is a cheap Win Laptop. The things that run Windows on a Mac computer are If you ...
scsi/scanner on G41/21/2007
  Q: ..... I had the battery die on my dual G4 800 MHz running OS 10.2.8. Have a UMAX scanner that always ...
  A: The scanner could have died. The scanner power supply could have died. The cable could be bad. None ...
Help me, please1/11/2007
  Q: from three years ago where you forgot the password, but couldnt re install the disks becuase that ...
  A: Mac OS? OS9? OSX? Mac Model? If OSX - boot with Install CD (hold C key at boot) (or option key at ...
Migrating design team to Mac1/10/2007
  Q: I'm part of a 3-man design team and we're looking to migrate to Mac. My concern is how to best deal ...
  A: BootCamp is a beta that requires rebooting to switch. Parallels is a beta that runs windows at the ...
Slow OS 10.391/8/2007
  Q: So, my G5's been reeeeeally slow ever since I got it for film school. Obviously, I've done a lot of ...
  A: 1] It should have 512Mb Ram or better (1024Mb is my choice) 2] It should have monthly maintenance ...
iMac DV won't boot up after upgrade attempt1/6/2007
  Q: I realize you are probably not going to want to answer my question since you would prefer I bring in ...
  A: The DV is old enough for the PRAM battery to have crapped out. IF this happens all sorts of problems ...
aol and mac1/5/2007
  Q: ok, i have aol broadband wireless and a mac pc how do i get my mac to have Aol wirless??? please ...
  A: You have to give more info. "i have aol broadband wireless and a mac pc how do i get my mac to have ...
Running a Mac program on PC computer1/5/2007
  Q: A Mac software writer made an essential program for us that runs on a mac mini. However, we all use ...
  A: www.emulators.com But these reference only early versions, NOT OSX. There was noise about OSX ...
DVD-failure1/1/2007
  Q: The problem has been solved now. I bought at new DVD-writer (Pioneer 111) and it immediately ...
  A: Too bad it wasn't something simple. I do not remember if I mentioned AppleJack, I have all my OSX ...
Classic startup problem from OS 10.4.812/31/2006
  Q: This is a weird problem. I'm a mid-level Mac user but I can't make sense of it nor can I find ...
  A: Download, install and run AppleJack http://applejack.sourceforge.net/ It should be run once a ...
retreiving files and addresses from outlook express12/30/2006
  Q: The files messages size is 144 KB, as is the data folder.When installing OS 10.2, I upgraded the ...
  A: The KEY question is IS there ONE or TWO "messages" files, AND if there is two, which is being used? ...
retreiving files and addresses from outlook express12/30/2006
  Q: When installing OS 10.2, I upgraded the memory then start to upgrade the OS from OS 9.2 to 10.2. ...
  A: Outlook Express email and addresses are stored in a folder that is named "Main Identity" by default. ...
retreiving files and addresses from outlook express12/30/2006
  Q: I have found the main identity folder, but when I click on one of the files, outlook express opens ...
  A: When the OSX install was done (you have NOT indicated how exactly it was done) you may have ...
retreiving files and addresses from outlook express12/29/2006
  Q: I found the main identities folder on my hard drive. The files you listed are there, but I do I ...
  A: They are Outlook Express files - open Outlook Express. If OS9 has not been set as classic - Open OSX ...
retreiving files and addresses from outlook express12/29/2006
  Q: I was running OS 9.2 using Outlook Express.  I upgraded my system to 10.2.  I can find all my files ...
  A: It depends on HOW you upgraded - there are three options. One will keep old data and the ...
bittorrents12/24/2006
  Q: I'm a Mac OSX user and I've just began to learn about bittorrents. I've downloaded Azureus and ...
  A: Port forwarding is necessary only if you have a firewall in place. The firewall can be in your ...
Resetting admin password12/20/2006
  Q: It's already running Mac OS X 10.3.9. The question is, how do I reset the password if I don't have ...
  A: You MUST have the OS media for any computer. I have NEVER seen a hint or tip for resetting Admin ...
Resetting admin password12/20/2006
  Q: I acquired an eMac that was in the process of being discarded. It came "as is" with Mac OS X 10.3.9 ...
  A: I would suggest OSX10.4.4 as a stable current OS. The other option would be OSX10.3.9. Booting with ...
DVD-failure12/19/2006
  Q: My Superdrive won´t read DVDs anymore! But it reads CDs fine. I have a Mac G5 2x2,5GHz. Last time I ...
  A: FIRST - buy a CD/DVD cleaner disc Sony or other namebrand - SHOULD be 'wet' system - comes with ...
fcp11/28/2006
  Q: I work on FCP and I was recently trying to use boris FX with it, but when i downloaded boris off ...
  A: I assume OSX - version??? Mac Model???? Download, install and run http://applejack.sourceforge.net/ ...
ibook to winxp networking with xover cbl11/12/2006
  Q: i am trying to connect my wife's ibook running os 9.2.2 to my winxp machine to share my internet ...
  A: You would find it MUCH easier to buy a switch or router to do this. (www.dealmac.com or ...
Disk Utility11/12/2006
  Q: I have an iMac G4 on OS 10.4.8. I ran Disk Utility from hard disk and chose Verify Disk. It came ...
  A: Diskwarrior by alsoft, no question. DO NOT USE NORTON! BACKUP your files first! BACKUP your files ...
Transfering files from Mac to Pc10/20/2006
  Q: I need to transfer some files (about 10 GB) from my old Mac G3 running OS9.2 and USB capable to a ...
  A: ================================================= OS - OSX - WIN Network Sharing LINKS ...
Mac Laptop Connect to PC10/13/2006
  Q: I have a laptop of mac 10.2.8, i want to let it connect to windows desktops. i know how to connect ...
  A: ================================================= OS - OSX - WIN Network Sharing LINKS ...
Snak 4.9.8 IRC10/10/2006
  Q: I use a G4; run MacOS 9.2.2; Internet Explorer 5.1.7; Outlook Express 5.0.6. So far, I've tried to ...
  A: http://www.snak.com/SnakDownload.html If you are a registered user and require a particular older ...
Mac update problem9/28/2006
  Q: I just loaded the latest 10.4.7 combo update. I can print to my Lexmark Z32 printer in OSX apps but ...
  A: Upgrades can break drivers. A device without a functioning driver is a doorstop. Don't upgrade your ...
Mac OS X9/28/2006
  Q: I own a Mac OS X version 10.3.9 Processor 1 GHZ Power PC G4 Memory 384 MB BSD Ram I just purchased ...
  A: No experience with Garageband, but Check these sources The Missing Manual series of books ...
Is Safari a good browser?9/17/2006
  Q: I have an older Power Mac G3 with a 9.2.2 OS. It's beige, not the blue&white tower. I have been ...
  A: Your options are limited - OS9 is dead. Safari only works with OSX same for all NEW browsers. For ...
No print center/print setup utility9/14/2006
  Q: My mac doesn't seem to have a print center in the applications/ utilities section. I've searched all ...
  A: Knowing the hardware and OS version when answering questions is useful... I would first download ...
Internet connection9/8/2006
  Q: I have a MacBook 3inch white. I am in a hotel with broadband connection in the room but I don't know ...
  A: They should be able to tell you the name of the network. And password if there is one. Open Airport ...
Buying new computer-get a Mac??9/4/2006
  Q: Been PC user for yrs,time for new computer,considering Mac.Use computer for photos,internet,e ...
  A: http://www.macvspc.info/ Butler Gives Tiger Thumbs Up ...
external hard drive on PC and MAC OS X9/2/2006
  Q: I am running Intel dual core, OS X 10.4 on my Macbook Pro. Since I've already bought the Maxtor and ...
  A: You say it is 600Gb - I know of 250, 320, 450, 500 and 750Gb harddrives - none at 600. It is one ...
external hard drive on PC and MAC OS X9/2/2006
  Q: I am running OS X on my MAC and Windows XP on my PC. I have two other external hard drives - both ...
  A: First, I would recommend against Maxtor drives - I would suggest 1 Seagate 2 Hitachi 3 Western ...
My Mac won't start up8/25/2006
  Q: I have a Power Mac G3 with 9.2 OS. My computer just froze up and when I try to restart it the ...
  A: Specific model and RAM and attached peripherals information would help with this type of question. ...
INSTALL INTERNET EXPLORER 5.1.7 FOR MAC OS 98/14/2006
  Q: G3 B&W - 512 MB -350MHZ - OS 9.1 - USB HP PRINTER. When I have installed IE 5.1.7 it fails to ...
  A: Google search for "IE 5.17 OS9 about version number fix" ...
ibook G48/9/2006
  Q: i have a ibbo 12 in G4 and at first it was working find to i put a snes roms disk in and it froze ...
  A: iBook 12inch G4 running what version of OS? snes roms disk????? Putting the install CD and booting ...
pop up notice!8/9/2006
  Q: I am using an upright G4 system OS10. 1.25 GHZ, 1 MB L3 CACHE, 768 MD. alcatel modem,epson 1670 ...
  A: You do not say what version of OS X you have - if it is 10.2 it should be updated to 10.28. If it is ...
Installing a new printer8/7/2006
  Q: We have a old printer that we brought back from another office and want to install it for the Mac ...
  A: When asking questions, it is useful to know the Model of the Mac and the OS version. However. Subj: ...
Airport Extreme8/4/2006
  Q: I have a question about wireless networking on my G3 iBook (10.3.9). My basic airport card works ...
  A: No, a Mac is either Airport or Airport Extreme. Adding a bigger antenna to the sender or reciever is ...
Upgrading 9.2.2 to Panther8/3/2006
  Q: So... Let me get this straight... I need to reinstall Tiger on my external but Partition it. Then ...
  A: SuperDuper copies a OSXBoot HD to another. You have a 10Gb iMac HD. You have a 80Gb USB HD. You can ...
Upgrading 9.2.2 to Panther8/3/2006
  Q: Dumb Question... If I have backed up work files on the external and I do the Super app, will it also ...
  A: Burn your files to CD's or DVD's - important files SHOULD NEVER live in just one place. Partition ...
Upgrading 9.2.2 to Panther8/2/2006
  Q: Sorry I wasn't so full of info the 1st time... I was freaking out. Now that said and done... I got ...
  A: SuperDuper! can copy a bootable OSX Harddrive to another. SuperDuper is the wildly acclaimed ...
mac account folder in not visible in system prefs.8/1/2006
  Q: Mac G4 flat panel OS 10.4.7 My accounts folder is not visible in my system preferences window. ...
  A: Download and run Applejack http://applejack.sourceforge.net/ (should be run monthly, when updating ...
Macs and Exchange Servers8/1/2006
  Q: My quesion is about the compatibility of Exchange Servers with Macs. At work, we are using an ...
  A: Exchange Server is one of my most disliked applications - very frustrating. There is no easy ...
Upgrading 9.2.2 to Panther8/1/2006
  Q: I tried that... The Imac can't seem to go into target mode after hooking it up to my Emac. The Imac ...
  A: The early iMacs did not do Firewire Target Mode. (when you ask questions - complete descriptions ...
Powerbook update7/31/2006
  Q: Should I upgrade a Powerbook 165c v. 7.1 to an OS (9.2? 10?) that will then allow Appleworks to ...
  A: You cannot upgrade to OS9 or OSX. Appleworks files will not open on a Windows computer. Unless they ...
Upgrading 9.2.2 to Panther7/31/2006
  Q: I got my Panther DVDs and I tried to install using my eternal USB DVD drive. I have no idea on how ...
  A: You can not boot from USB - only internal CD or Firewire. You need to boot from the CD or DVD to do ...
data base7/28/2006
  Q: I have a large list of items that I would like to have alphabetized. How can this be done? I ...
  A: List in what file format? How large? Excel or any spreadsheet will sort the rows of information. Any ...
Downloading from Internet7/28/2006
  Q: I use a G4; run 9.2.2; IE 5.1.7. I've searched and searched on my Hard Disk, but I cannot find the ...
  A: There is no way to download from the address bar. The link must be in the body of the webpage. ...
mac os troubleshooting7/27/2006
  Q: .. i bought an ibook G4 recently and its my first time to ever use an apple computer in my life ...
  A: Remove any attached devices - they can interfere with sleep. Verify the power cable is securely ...
Replacement CD Drive for iMac G4?7/26/2006
  Q: I have a G4 (flat panel) iMac & believe the CD drive may have gone bad... It's refusing to mount ...
  A: First thing - buy a CD Drive cleaning kit - this is a CD with small brushes on the bottom. They are ...
MAC OS 10.3 and Netgear router7/25/2006
  Q: I came across your detailed (20 hr) effort to get a Netgear router to work properly via Google ...
  A: The router should work. The RULE is- Turn on the first device (counting from the wall) first. This ...
How Do I connect my windows laptop computer to my imac osx through wireless internet?7/23/2006
  Q: I got a new windows XP laptop and want to have wireless internet on it, however i am lost at how to ...
  A: I assume you have DSL or Cable and NOT dialup. Buy a Belkin or DLink or Netgear router and card. If ...
Outlook Express7/8/2006
  Q: 2 OS and when I launch my Outlook Express (OE5 for Mac) it says "Your OE Schedules file appears to ...
  A: Could be a corrupt file, preference or program. First step would be to rebuild the database - the ...
Mac/Entourage Recovery6/30/2006
  Q: I have 5 I-Books in my company that were re-imaged through NetBoot. Turns out the data had not been ...
  A: Your data is lost and unrecoverable. Backup (whether with www.silverkeeper.com or superduper! is the ...
lost admin password dont have cd/dvd6/11/2006
  Q: from your 6/21/2004 article i have trying to do what you said in the article to change the admin ...
  A: If your car is broken and you do not have the tools to fix it, you choices are - 1. buy the tools 2. ...
Browser Hijack???5/23/2006
  Q: its is repeatable... i even go to the preferences, erase cache, erase cookies, history, data ...
  A: the key question - have you created a new user, logged in and tested. This would answer whether it ...
Browser Hijack???5/23/2006
  Q: MacBook 15" 2.0GHz Intel Core Duo, 512MB DDR2 MacOSX V.10.4.6 with all available updates.... ...
  A: If you restart the computer. Open FireFox and type in www.google.com and do a search And it is not ...
Browser Hijack???5/22/2006
  Q: Greetings Im a mac owner, ive being having this problem that honestly it has me so mad already... ...
  A: When you ask a question, include the Mac Model? The OSX Version? The Ram Installed? The Browser and ...
yellow lines5/19/2006
  Q: Aloha, Sorry to be bothering you, but I do hope you would be kind enough to help me. I have a G4 ...
  A: Operating Systems and programs are released at .0 versions. Mistakes and bugs are fixed by updates. ...
blue screen5/10/2006
  Q: I have a mac ibook g4 purchased in 2004. It has been great. Today, I left the laptop sitting on ...
  A: Assuming it is under warranty (it sounds like it is not) I would take it to an apple store for ...
iPhoto4/30/2006
  Q: I bought Tiger from Apple and upgraded about 2 months ago. That's why I was surprised to see iPhoto ...
  A: Pacifist allows you to get inside the installer to install single items. CharlesSoft - software you ...
iPhoto4/29/2006
  Q: I currently have OS 10.4.6 on an iMac G4 512MB. My iPhoto is still 2.0.1. I'm not sure I want to ...
  A: How did OSX 10.4 get onto the iMac? A standard install will install current versions of all the ...
Creating a macintosh image4/28/2006
  Q: I am interested in creating an image of a PB G4. I need to deploy that image to other PB's at the ...
  A: I have very little experience with this. I would investigate, starting with ...
linking one mac to another4/28/2006
  Q: i just bought a new powerbook 12in (80gb, 512 ram, superdrive) and sold another one. i-m interested ...
  A: The instructions are included in the registration process on the new laptop. (firewire cable) ...
Need digital camera advice4/25/2006
  Q: iMac - OS9.1 - 128MB I currently have a HP photosmart 433 3.1 MP digital camera. I would like to ...
  A: You will not find current cameras with drivers written for a 5 year dead operating system. That ...
iPhoto4/9/2006
  Q: I just upgraded to OS 10.2.5. but my iPhoto is still 2.0.1. I'm not sure if I'm going to buy iLife ...
  A: The last free upgrade for OS10.2 is 10.2.8 (recommended) Newer iPhoto requires you buy 10.3 or 10.4 ...
USB devices invisible on desktop4/7/2006
  Q: Not sure whether my son messed with a setting or I introduced a problem in upgrading from OS 9.0 to ...
  A: I would suspect the device driver on the OLD USB devices were not completely complient with driver ...
text edit3/29/2006
  Q: My question is on Text edit. If I open up a text file and use the "font" (apple key + T), then ...
  A: You may have a damaged font, damaged preference or damaged font cache. Font Doctor will fix fonts ...
OpenType Fonts in OS 93/27/2006
  Q: Will the new OpenType fonts work properly under OS 9.2.2 for professional printing use, using ...
  A: I don't know, but sorta doubt it, my Quark clients have upgraded to 5 or 6 (many have gone to ...
Networking in OS 93/26/2006
  Q: Just bought a G4-1ghz dual processor tower running OS 9.2.2 with 1.5 g ram. System profiler says ...
  A: On startup, it is supposed to test the connection and set the speed correctly. Network information ...
locked cds ?3/24/2006
  Q: DAVID I run os x tiger on a mac mini. I burn cdrs using the BURN FOLDER procedure. Suddenly, the ...
  A: You do not specify what Iiger version. There are upgrades, especially recent secuity upgrades that ...
PictureViewer3/24/2006
  Q: I use a G4; run OS 9.2.2; use Internet Explorer; QuickTime 6. Usually when I download a Jpeg file ...
  A: Try both, just note what changes you make. Then try the other... Would you, please, practice ...
reintegrating backup and loading office3/23/2006
  Q: My G4 Ibook runs mac os X 10.3.9 800 MHz G4 256 MB I have a several questions: My computer's ...
  A: READ the LINKS BELOW FIRST 1. your old data SHOULD be in HD > Users > yourusername Copying the ...
------------------------- ...3/20/2006
  Q: s there a Mac version? No. Connected Software’s products do not support the Mac. ...
  A: Guarentee it will be there, AOL can not reach it. YOU SHOULD verify the data is good. AND Back It ...
Hello, (I have G4 Mirror-Drivedoor,...3/20/2006
  Q: (I have G4 Mirror-Drivedoor, OS X 3.9) I have been an AOL customer for too long, and I'm looking at ...
  A: Once I leave AOL I won't have access to their server and they will delete my mail eventually. AOL ...
Networking timer3/18/2006
  Q: Power Mac G4,467 MHz, 650 Mbytes, Mac OSX 10.4.5 I am using dial-up internet service and often the ...
  A: Do you do monthly maintenance? IF not, download AppleJack, install and run ...
Mac G5 OS9 priner driver problem3/13/2006
  Q: I sent a question with this header the other day and I didn't know how to reply to your answer, so ...
  A: Take a Mac, plug it into a network hub, switch or router. Give it an IP address (10.0.0.12 for ...
Mac G5 OS9 printer driver problem3/11/2006
  Q: Mac G5, OS9. I have I guess what you'd call a split system at work (a printing company). I have OSX ...
  A: You mean you boot in OSX and run applications in classic and can not print? OR you boot with OS9 and ...
I have purchased a new Mac...3/7/2006
  Q: I have purchased a new Mac Mini to replace an aging G4. I have been using Microsoft Entourage as ...
  A: The files from the old Entourage will be in OS9 HD > Documents > Microsoft User Data > Identities > ...
OE 5.0.62/28/2006
  Q: I'd like to take this opportunity to thank you for all the information you provided on our last ...
  A: The phone support links I have are all OSX... This one says OS9 ...
startup trouble2/28/2006
  Q: Nothing has cured it yet, so I was wondering if there is a way to just get past this screen with the ...
  A: Assuming the hardware is okay. RAM, ROM, Motherboard, etc. You should be able to boot with Install ...
add-on dual layer dvd burner help!2/27/2006
  Q: I am running an emac, 1.25 with an upgraded 768 RAM. I recently purchased a: ...
  A: I assume the eMac has USB2 (not USB1.1) - (I lose track) I checked here ...
startup trouble2/23/2006
  Q: I have a dinosaur imac G3, 6 GB 333mhz 128 MB with 8.6 OS originally, had OS 9, had some problems ...
  A: This assumes that Diskwarrior did NOT find a problem with the harddrive.... On the off chance, I ...
Outlook Express2/22/2006
  Q: I use a G4; run MacOS 9.2.2; use Outlook Express 5.0.6. I got the following message when I went to ...
  A: If you do a search on Google.com for - "outlook express" "preferences file could not be opened" - ...
E-mail virus?2/21/2006
  Q: I have an iMac OS 9.2 and I use Outlooks Express to receive my e-mail. Unfortunately just yesterday ...
  A: Look at your inbox. Select the one above and hold shift key to add the bad one to the selection and ...
Income Tax software2/18/2006
  Q: I have an iMac G5, Version 10.4.5, 1.8 GHz, 768 MB DDR SDRAM,an HP printer. What Income Tax ...
  A: I have not looked at tax software for years and am not qualified to recommend a package. TurboTax ...
Intenet Explorer Downloading2/17/2006
  Q: I'm running OS 10.2.8 on iMac G4. Trying to downloaded updated driver from HP.com for my Deskjet ...
  A: Internet Explorer is dead. Certificates to do a lot of things online are defunct. Use Safari or ...
airport "snow"2/10/2006
  Q: I have a Powerbook 400 MHz G3 running Mac OS X Version 10.3.9. I access the internet through a ...
  A: <I have a Powerbook 400 MHz G3 running Mac OS X Version 10.3.9. I access the internet through a ...
Mac/PC link?2/8/2006
  Q: I have a Powermac G5 and a PC running Windows XP. The XP machine has lots of issues and could ...
  A: Short Answer NO. Utilities run on one platform and can revise or repair another platform with very ...
entourage2/7/2006
  Q: I use Microsoft Entourage (10.0.0) for e-mail. My problem is categories. When I put an addres in my ...
  A: Read this first http://www.entourage.mvps.org/faq_topic/category.html There are updates for Office ...
iphoto2/3/2006
  Q: I rarely use iphoto "crop" feature but did so recently. Even with a good quality (5mb) pic to ...
  A: You don't give your model and OS ver and iPhoto ver. Does it do it everytime? Has it always done ...
Warning about e-mail storage2/1/2006
  Q: iMac (CRT) 600MHz 128 MB Ram OS 9.1 Outlook Express 5.02 This message appears from time to time: ...
  A: When you use an email client, normally, it talks to the server, downloads the email and deletes it ...
Freeing up hard drive space...1/26/2006
  Q: For a little less than a year I have had a Mac Mini. (1.25 GHz PowerPC G4, 512 MB DDR SDRAM, & 40g ...
  A: The space taken up by useless items in Classic is tiny. There are utilities that may help you ...
Calibrating via Colorsync1/20/2006
  Q: ..I'm trying to go past the basics with printing, but have got stuck with trying to reasonably ...
  A: You picked a very difficult subject. I have printers and photographers as clients and have ...
Powebook G4 w/tiger - Adobe Illustrator1/16/2006
  Q: I recently upgraded to a new Powerbook G4 w/tiger operating system. I use Adobe Illustrator CS2 ...
  A: Most Likely Damaged Illustrator Preference Quickly reset Adobe software preferences. There are ...
transfering files1/16/2006
  Q: When you say tranfere over the network, do you mean E-mailing files to the mini mac set up next to ...
  A: Two macs can be connected by a cat5 network wire and set to the same Ethernet network 10.0.0.1 and ...
transfering files1/15/2006
  Q: 9600 350 mac os8.1 Hi I have been saving my files on zip disks and would like ...
  A: Yes, there are several ways to approach this. 1. buy an external SCSI CD-R (LaCie is my preferred ...
OSX1/14/2006
  Q: David I've been on OS 9.1 for years. Now some online limitations seem to be cropping up and I'm ...
  A: "I have a vehicle and a carburator, will this work?" Well,,, it depends..... WHAT Macintosh ...
Can macintosh work with Xbox live?1/10/2006
  Q: I have a Mac G4 and I have a router that runs off it. I also have a wireless HP laptop that works ...
  A: Routers are routers, should not be a problem. Assuming it is not an Apple white roundish dome ...
G4 non-stop whirring noise1/4/2006
  Q: I am having a noise problem (possibly a fan?) coming from my PowerPC Mac G4 Dual 1 GHz with 1 GHz ...
  A: There are three possible culprits. The power supply fan. The tiny fan the may or maynot be on the ...
Trying to get any AV chat to work1/1/2006
  Q: I have recently bought a new iMac G5 (OS X 10.4.3, 17", 1.9GHz, 512MB RAM, model with the build in ...
  A: Did a search for a client not that long ago... There are problems with cross platform connections. ...
Getting online with MAC OSX12/28/2005
  Q: Sir, I have three computers. A Toshiba/Celeron with Windows 98, a Pentium4 with Windows XP, and a ...
  A: The problem could be your System Preferences > Network > BuiltinEthernet. The Setting should be to ...
imac dvd drive12/21/2005
  Q: I have a imac g3 400 mhz running 10.3.9. I have been able to play dvds on the computer in the past. ...
  A: Apparently, I did not get notified likely because you posted the same question four times in a 5 ...
Mac and Word12/16/2005
  Q: David: I have written a book in Apple 6 format. The publisher wants it submitted in Word. How do ...
  A: I have not used recent version of AppleWorks, but... Most applications can SAVE AS various formats ...
airport network12/12/2005
  Q: I have an iMac G5 and a G4 laptop, both with airport installed. I use the laptop in different parts ...
  A: You could have a DSL modem that requires the computer it is connected to, to use an application to ...
Downloads for Macintosh OSX12/10/2005
  Q: I have an apple laptop that runs on Macintosh OSX and it won't let me use yahoo messenger or any ...
  A: Model of Laptop? RAM Installed? OSX Version? Yahoo Messenger requires what version of OSX? "Says ...
Need digital camera reccomendation12/7/2005
  Q: iMac, PowerPC G3, 400 MHz, 128 MB, OS 9.1. I just purchased a Canon A520 digital camera that had ...
  A: Your computer can run OSX. It has the bay and cables for another harddrive. Checking www.dealmac.com ...
application not opening12/6/2005
  Q: the problem concerns my iMac 0S-9. It has a number of design applications loaded in it and for some ...
  A: For Freehand, FH_PowerPlant Freehand (depending on version) can store it's required files in two ...
home networking12/2/2005
  Q: If i go wired mac to pc ,do i still need a router?Followup To Do have to install a wireless card in ...
  A: Please read some of the links about networking. A wire connection to a router is faster and more ...
home networking12/1/2005
  Q: ------------------------- Followup To Do have to install a wireless card in the mac and the pc?also ...
  A: Any wireless router will work - any wireless router. I prefer Asante and would put dlink last in the ...
home networking12/1/2005
  Q: I have a B&W g3 osx, my son has a dell pc, we have phone line hookup. iwant to go DSL and network ...
  A: Routers are routers. Wireless card for Macs must have a Mac driver. =========== WIRELESS ...
networking11/25/2005
  Q: since removing our apple mac server when we browse on a mac it takes about five minutes before it ...
  A: There are many caches that remember the status of the network, the fonts and other processed. These ...
Copying from Firewire drives over Ethernet11/22/2005
  Q: David, here's the setup. 2 G4 Powermacs running OS 9, 1 G5 running OS 10.2.4. All machines are ...
  A: Firewire drives can be formatted as Windows Fat32 for cross-platform compatibility. Get info on the ...
Secure Logon11/16/2005
  Q: Have you any idea how you can create/setup a secure logon on a mac. I work in a university and we ...
  A: Haven't a clue, but you should be able to find out here... Macintosh Security Site - Security for ...
Problems since Tiger11/11/2005
  Q: Since I installed Tiger my curser freezes and the only way I can get out of it is to turn off my ...
  A: Tiger comes in several versions 10.4.0 10.4.1 10.4.2 and now 10.4.3 Updating to 10.4.3 MIGHT help ...
Programs not running...11/11/2005
  Q: I am running a g4 with the program protools le for recording. I've been running this system for ...
  A: I assume it is OS9 and I assume you have enough RAM and I assume you have some external devices ...
Crazy russian like text appearing in my recieved emails11/8/2005
  Q: when I recieve in mail osx 3.9, the message text and the from to text (not the actual email from ...
  A: Do you do monthly maintenance? If not download Onyx and Applejack, install and run and test. ...
Airport Express connectivity11/5/2005
  Q: I have two iMacs: (1) G5 20" OS X 10.4.3 and (2) G4 17" OS X 10.3.9 The G5 is connected to the ...
  A: The simplest solution would be to get a router and plug both into it. Wires have none of the ...
photoshop 5.511/3/2005
  Q: I followed ALL your instructions....Applejack ran and found no errors. (very interesting program, ...
  A: IF you run several Classic applications, and only PS is exhibiting problems. AND if you have enough ...
photoshop 5.511/3/2005
  Q: Every time I convert a photo to grayscale, the program unexpectedly quits. I can edit the photo in ...
  A: So, Photoshop is running in Classic OS 9.22? The memory setting for Photoshop is ??? Highlight PS ...
Crossover cable, and software update11/2/2005
  Q: On apple's website, it says some machines can automatically detect whether or not I am using a cross ...
  A: Your model should detect cross-over cable. BUT, anytime a problem involves a cable, suspect the ...
wireless10/25/2005
  Q: I have a powerbook with built in airport. I found out I can use my hometown network from down the ...
  A: Some wireless cards have screw in antennas - buying a bigger antenna ($90 or more usually) gives ...
i tunes10/20/2005
  Q: I used iLinkPod to get a bunch of iTunes songs of my buddy's iPod, but now iTunes requires my buddy ...
  A: Probably not, but I am not an iTunes expert. Check out iLounge Forums The world's leading iPod ...
Beige G3 & dvd10/18/2005
  Q: I just bought a dvd-ram drive for my beige G3 (384 RAM, 466 G4, 9.2.2). Player 1.3 is what is ...
  A: You realize that you could buy a NEWER used Mac and avoid these sorts of problems... If the Apple ...
Beige G3 & dvd10/18/2005
  Q: I just bought a dvd-ram drive for my beige G3 (384 RAM, 466 G4, 9.2.2). Player 1.3 is what is ...
  A: The Beige G3 has an A motherboard and B motherboard. This is probably not your problem, but you ...
buying a mac10/16/2005
  Q: I'm finallly upgrading from my G3 to ....something. That's where I need some advice. The G5 tower ...
  A: Given that you are using a G3, I doubt the processor speed in the Mac mini would be a problem. I am ...
share jpg pix?10/11/2005
  Q: I use a PC and need to share some jpg files with local newspaper editor who has a Mac. Can he open ...
  A: Most File Formats are platform agnostic and completely crossplatform. HTML, GIF, JPG, JPEG, TIF, ...
Office for mac10/10/2005
  Q: I have mistakenly installed Office Mac 2004 over the expired trial version and now, my mac is ...
  A: You should put more memory in the computer This may involve uninstalling both and repairing ...
phantom display on powerbook10/5/2005
  Q: TiBook 15" G4 550 Gigabit ethernet, OS 10.3.9, Displays preferences shows a VGA monitor attached ...
  A: Make new user, login as that user and check. If problem exists, it is probably in the PRAM or NVRAM ...
FTp/INTERNEt?MAC CONFLICT?9/29/2005
  Q: Can't upload anything to my own websites says ftp server is not responding....and also discoved ...
  A: Try to access from another computer. Make a new User and try from that user. Do you run your ...
Mac OS9/27/2005
  Q: I'm 35yrs old guy from Malaysia. Lately i visited one of my friend who is using Macintosh PC. It's ...
  A: Currently Mac OSX runs only on Macintosh computers. There is a beta version of the Intel Chip OSX ...
USB networking Wirless9/26/2005
  Q: The ethernet port on my G3 seems to be dead so I bought a USB wireless. Although it works okay I ...
  A: USB wireless is a less attractive solution. I doubt (but could be wrong) that there was no OSX info ...
printing problems9/26/2005
  Q: I am having problems printing. I have an Epson 1280 printer, running Mac OS X. I get a normal print ...
  A: Do you do monthly maintenance? Run Onyx or Cocktail or some maintenance utility? Boot from OSX ...
printing problems9/26/2005
  Q: I am having problems printing. I have an Epson 1280 printer, running Mac OS X. I get a normal print ...
  A: Do you do monthly maintenance? Run Onyx or Cocktail or some maintenance utility? Boot from OSX ...
mac and windows9/23/2005
  Q: can mac OS work on a wintel pc and conversely can windows OS (for example Windoes XP) work on an ...
  A: The beta of OSX for the switch to intel chips can be installed and run on SOME WinPCs. This will be ...
Networking Mac and PC9/18/2005
  Q: I have previously set up a shared folder on the Mac and PC I use side-by-side on in my office but ...
  A: ================================================= OS - OSX - WIN Network Sharing LINKS ...
Wireless network for both mac/pc9/14/2005
  Q: I have a Desktop B/W Mac upgraded to a G4 450mz processor running O/S 10.2.8 with 512 meg ram. I ...
  A: Pretty much any wireless router will do this. The main disappointment is signal strength, if the ...
How do I keep an unmounted...9/7/2005
  Q: How do I keep an unmounted internal hard drive from remounting at start up with OS X 10.3.9 on a G5. ...
  A: Don't know of any. A script that runs at startup to unmount the drive is likely the only answer. ...
Windows Media Player9/6/2005
  Q: I'm running an older iMac (400 Mhz PowerPC G3) with 256MB of memory. OS 10.2.8... I know it's time ...
  A: There are files and whole directories that are invisible unless you enable Root (superuser with the ...
Serial printers on new iMac9/6/2005
  Q: My father has a new iMac 20 inch he also has a Personal Laserwriter LS and a Epson Stylus Color 600 ...
  A: It would depend on a driver being available from Keyspan for Tiger. Check their site. I would ...
iPhoto9/5/2005
  Q: I have a G4 runing 10.3.9. Lately I've been having all kinds of problems. I ran Disk First-Aid ...
  A: Download Onyx, or Cocktail or Macaroni and run (I prefer Onyx - find it at www.versiontracker.com) ...
usb drive9/3/2005
  Q: I have an IBM Travelstar laptop drive in a USB enclosure to replace my ZipDrive. It mounts and ...
  A: It is likely you are missing "usb mass storage" extensions - there are two. See this link for ...
wireless PB14009/3/2005
  Q: I have a powerbook 1400 with an Enterasys/Orinoco wireless PCMCIA. It is to connect with the ...
  A: Remove the card and do all your monthly maintenance. Download macstumbler from ...
Internent8/30/2005
  Q: I have just rec'd two Flavor macs from my brother for my kids one is grape the other is a teal green ...
  A: Under the Apple Menu you should see the "Apple System Profiler" You will find the Model, RAM ...
Classic won't load unless extentions are off8/29/2005
  Q: G4 running OS10.3.9 ....printer and scanner but only one using tower USB inlet as my external USB ...
  A: 1. It is common for people to have problems with upgrades, when they use the Software Update menu ...
iMac won't boot8/27/2005
  Q: iMac (flower power), 384MB RAM, OS 9.2 1. When trying to start form the internal HD, the computer ...
  A: I would say the drive needs replacement http://www.dealmac.com is a good place to find the best ...
Move to trash shortcut?8/20/2005
  Q: 2. I try the Apple-delete buttons but that doesn't work. Thank you! Michael
  A: Magical Macintosh Key Sequences http://davespicks.com/writing/programming/mackeys.html The Magic of ...
html page to e-mail8/19/2005
  Q: I want to do is to place an html flyer that I have created with jpegs and links into my Mac email. ...
  A: Copying a webpage displayed by a browser, copies only the text displayed by the html. The source ...
Deleting a hell file8/14/2005
  Q: " I am running OS10.2 I interrupted stuffit when it was zipping a file. I am unable to delete the ...
  A: This search brings up pages that deal with force delete ...
value of used ibook8/12/2005
  Q: I am interested in buying a 14" ibook G4(I believe) OS10 from my church. It is about 3.5 years old ...
  A: The Speed and ScreenSize are how to compare Best Prices for Mac and Peripherals (NOTE these are ...
Launching Applications8/9/2005
  Q: G5 - OS X Panther vers. 10.3.9 Memory - 1 GB Network server is AS400 A couple of days ago my Safari ...
  A: Download ONYX and run the Maintenance and Cleaning routines (doing nothing else as it runs) When ...
lost ethernet port on G4 AGP machine7/27/2005
  Q: Mac: G4 Sawtooth upgraded with OWC 1.5ghz processor upgrade, RAM= 1.38GB, OS 10.4.2, external device ...
  A: FIRST, it is not always a good idea to upgrade to a new OS version until it has been debugged. ...
Supress loaded file during startup7/25/2005
  Q: Mr. Anders, i'm just a novice at using mac pc's. Currently i have a powerpc w/ 10.3 osx. I recently ...
  A: The Installer may have come with a readme file that details what and where things were installed. ...
ethernet and DSL7/24/2005
  Q: Dual 2 GHz PowerPC G5 - 1 GB ram - I'm having trouble getting my DSL modem to hook up. I can't ...
  A: Make a new user for testing. Logon with the new user and test. If the problem is gone, it is likely ...
G5 won't go past grey screen and fans start getting very loud7/23/2005
  Q: G5 Dual 1.8gh 2gb Ram, 200 160 gb internal drives, 200 gb external firewire 2 Apps started not ...
  A: Suspect anything that has been changed recently, added hardware, updated application or system, etc ...
networking7/21/2005
  Q: I have an eMac running OSX, I have a cable modem which runs the internet fine on my mac through an ...
  A: A hub (dumb), switch (less dumb) or router (smart) is necessary. Online networking information ...
router problem7/20/2005
  Q: powermac g4 400mhz trying to connect thru a router to internet wireless works but cannot connect ...
  A: NEED MORE INFO - Wireless and cable connection in the same location Version of the Mac OS and how ...
Accessing shared folders on a Windows 2003 server7/18/2005
  Q: I have a single server running Server 2003 setup as a domain not a workgrooup with 12 NT/windows ...
  A: It depends. If you are running Macintosh Services or some other client service, yes. It also depends ...
external hard disc storage7/16/2005
  Q: i am a digital photographer(hobby) and have amassed thousands of images on my computer, i bought an ...
  A: You SHOULD not depend on a single copy on a single device to store things you want to keep. Maxtor ...
OS 10.4 and Windows NT 4.07/14/2005
  Q: New dual G5 w/tiger upgrade and Adobe CS2 and Quark 6.5 installed, networked to NT server holding ...
  A: I would NEVER load a font on a server - unless you are using Font Reserver Server or Suitcase Server ...
Uninstalling System Software7/9/2005
  Q: I use a G4; run MacOS 9.2.2. I inadvertantly installed OSX on one of my hard drives. I also ...
  A: OS9 is easy, just delete the "System Folder" OSX is hard, save the files you need, highlight the ...
network sharing7/7/2005
  Q: eMac 1GHz Power PC G4 w/384MB SDRAM/OSX Tiger10.4.1/net gear router/ I managed to get sharing ...
  A: http://docs.info.apple.com/article.html?artnum=106461 Title: Mac OS X FileSharing ...
network sharing7/3/2005
  Q: eMac 1GHz Power PC G4 w/384MB SDRAM/OSX Tiger10.4.1/net gear router/ I managed to get sharing ...
  A: DiskWarrior should be version 3.03. When running a utility for repair, it may need to be run more ...
Tiger dsl6/23/2005
  Q: When everything was said and done, I kept getting "Authentication Failed" warnings and I can't ...
  A: Attempted to answer this on Sat, sorry for mixup. You need to be specific about your setup. How are ...
MAC6/21/2005
  Q: I am very new to MAC and would appreciate if you could let me know of any websites which offer ...
  A: May 2005 Version OSX Troubleshooting Links ...
classic environment6/20/2005
  Q: Whenever I try to open Quark or Photoshop on my Mac OS 9, I get a window that says "Classic ...
  A: You don't say what model. You don't say what OSX version You don't say what OS9 version. You don't ...
Sharing w/ Windows6/19/2005
  Q: I've got a wireless network connecting a Mac G3 and an iBook both running OS 10.3, a Windows ...
  A: OS - OSX - WIN Network Sharing LINKS ====================== http://www.macwindows.com ...
Excel add-ins registry entry6/19/2005
  Q: I am using Mac OS X Tiger and Office 2004Hi there, I am trying to install an add-in library for ...
  A: http://www.wabash.edu/econexcel/compstatics/Download/home.htm Instructions in a Nutshell Download ...
Can't Get on Net or Receive E-mail6/19/2005
  Q: (Please forgive me if these questions sound familiar. My brother who uses Windows doesn't know the ...
  A: If the cable modem works - and the ethernet cable connecting the modem and computer is good - (the ...
Excel add-ins registry entry6/19/2005
  Q: I am trying to install an add-in library for excel for mac. The problem is that the way it is ...
  A: You do not say what version of the Mac OS or the version of Office you are using... (Mac OS does not ...
Airport (original)6/18/2005
  Q: I have a home networking system for my home Internet connections. The main machine runs Windows and ...
  A: Assuming the card works. Assuming you have the necessary drivers loaded. Assuming the wireless ...
Can't Get on Net or Receive E-mail6/18/2005
  Q: (Please forgive me if these questions sound familiar. My brother who uses Windows doesn't know the ...
  A: This still does not answer the questions... 1. Connect how - dialup, DSL, Cable Modem. 2. any of ...
file transfer to Motorola V3 cell phone6/15/2005
  Q: Just got our V3 phone, hoped to be able to transfer files from Mac.Have both a new Mini,1GB ram and ...
  A: I have no experience, but The google search that found the link below (and others) ...
Cant send email error 55216/10/2005
  Q: For the past 2 days I have been getting an error message that says this:"yahoo.com closing ...
  A: If you have groups in entourage and are sending to a group, this may (may) be the problem. I would ...
Sharing cable internet access with my Power Mac 54006/7/2005
  Q: My Mac consists of: 5400/120 OS 8.0 32 megs Ram It has what looks to be a standard ethernet ...
  A: ================================================= OS - OSX - WIN Network Sharing LINKS ...
iBook G4 - No Password6/6/2005
  Q: Apple iBook G4 800Mhz Model: A1054, Ram: 256, External Devices: None I am not sure of the O/S ...
  A: Boot with the CD. Put CD in Drive. Restart and hold 'C' key down. You can reset the password by ...
wireless internet5/30/2005
  Q: mac osx. Version 10.2.8. PowerMac G4. I'm trying to get connected to my roommates wireless internet ...
  A: Make sure the antenna is firmly seated in the card. Download APGrapher0.5.dmg iStumbler93 ...
3rd Hard Drive5/28/2005
  Q: I use a second hand G4; run MacOS 9.2.2; and it came with two hard drives. I guess the main hard ...
  A: ATA (IDE) busses can have TWO drives on them. One set to Master, One set to slave. OR both set to ...
Mac 8.1, 9.2 and Windows 2003 file server5/25/2005
  Q: Anders, I recently installed a new Windows 2003 Server and made a folder share accessible to both ...
  A: http://www.macwindows.com is a very good source MacWindows Tips: Macs and NT/2000 Server ... People ...
Searching program5/24/2005
  Q: We recently change our server for a PC instead of the old imac we had. Now, we can not search ...
  A: No, I do not. It is possible that one of the utilities that will create indexes for CD's and ...
peer-to-peer music programs5/22/2005
  Q: I hope you can help me with an annoying problem I have. I own a ibook OSX, and I have itunes, as ...
  A: Music comes in different formats File Format List - The Sonic Spot A comprehensive list of audio and ...
Wireless and internet5/16/2005
  Q: David Q: I would like to use my G4 laptop OSX to have wireless capabilities, what do I need in ...
  A: A wireless card - either an airport card or a third party card. And you will need some wireless ...
Restore5/11/2005
  Q: I use a G4; run MacOS 9.2.2. Does an "Erase and Restore(from a Restore CD)" give you a better ...
  A: Factory New HD top five options 1. New HD 2. Use a utility to "totally erase" HD 3. Zero All Data ...
Imaging OS X5/10/2005
  Q: I am trying to use Carbon Copy Cloner 2.3 to make an image of an Imac running OS 10.2.8. I can ...
  A: Holding the option key at startup will give you the Open Firmware bootdisk chooser. If the image (a ...
Internet Explorer for Mac5/6/2005
  Q: My company has about twenty 1.25 GHz PowerPC G4, 1MB L3 cache, 768 MB DDR SDRAM, some running Mac ...
  A: Make a test user in the System Preferences > Accounts. Log in as test and test. Repair Permissions ...
disk partitioning5/1/2005
  Q: I have a G4 iMac with a 60GB internal drive, running Panther 10.3.9. I recently have digitized all ...
  A: Some applications - especially apple applications, do not respond well to changing their default ...
disk partitioning5/1/2005
  Q: I have a G4 iMac with a 60GB internal drive, running Panther 10.3.9. I recently have digitized all ...
  A: Backup your files to DVD or CD. See above advice. Look the Get Info about your drive and see how ...
Apple Software Number Source4/29/2005
  Q: I use a Power Mac G4 Dual 1-Ghz (QuickSilver 2002); run MacOS 9.2.2. My used G4 did not come with ...
  A: You can buy Apple System Software here http://eshop.macsales.com/shop/software/ Micromat's Techtool ...
Internal modem not recognized, iMac DV 400, 10.3.3, 256 RAM4/27/2005
  Q: My iMac does not see the internal 56k modem. Thought it must be faulty so bought a new one and ...
  A: When dealing with a possibly bad piece of hardware, it is usually recommended that you Zap the PRAM ...
Hi, David -- Frank here, eMac...4/26/2005
  Q: David -- Frank here, eMac user with OS X v.10.2.8, depending heavily on MS Office X & QuarkXPress ...
  A: 1. Same problem using the menu as using the keyboard? (could be bad command key) 2. Make new user ...
Trash and freezing issues4/22/2005
  Q: My computer, running 8.6 OS, has been freezing and forcing a restart. Usually, I am working on a big ...
  A: The first thing would be to try to find the source of the crashes. Every computer needs a certain ...
connect G4 to HP printer4/19/2005
  Q: Mac g4, os9.2.2, osrom 8.8.1, 768 mb ram. this machine used to have a dial-up web connection and an ...
  A: Print out the configuration page for the printer. One option will be Appletalk, turn it on. Should ...
Startup Screen Problem4/17/2005
  Q: Remember the problem: "Whenever I start up or Restart the following occurs." * After the "Welcome to ...
  A: Video Cards have ROM - this can sometimes be upgraded (see maker site) RAM - this can sometimes ...
adobe cs quits4/15/2005
  Q: i have adobecs photoshop&illustrator quiting on me on g5 and g4 running os 10.3.4 and higher.i have ...
  A: Create a new user and log in and test. If the problem exists, it is probably a system wide problem ...
Created a movie from digital...4/12/2005
  Q: Created a movie from digital tape and have saved for iDVD. In doing so I noticed that the computer ...
  A: I would suggest a good book - I own several missing manuals missingmanuals.com -- Welcome to ...
Home network4/8/2005
  Q: 800MHz,PowerMac4,5 (vrsion 2.1),256sdram,Mac OS X 10.2.8. I have a home network set up through a ...
  A: SO The three computers are on one router - the ip addresses are compatible (198.162.0.XXX) The ...
Networking Mini Mac4/8/2005
  Q: I have a new Mini mac. No Airport card. I ran cable from the mini mac to my Linksys router (802.11b ...
  A: I would start with some of these links... OS - OSX - WIN Network Sharing LINKS ...
iPhoto5 Backup randomly redistributes keywords4/7/2005
  Q: I am running Version 10.3.8 on a 1.8 GHz PowerPC G5 with 1.25 GB DDR SDRAM. I upgraded to iPhoto ...
  A: I do not have a clue. Post the question here ...
Home network4/6/2005
  Q: 800MHz,PowerMac4,5 (vrsion 2.1),256sdram,Mac OS X 10.2.8. I have a home network set up through a ...
  A: Check the relevant links If further help is needed List 1. my computers are setup to share (this way ...
I have a PowerBook G4 17"...4/5/2005
  Q: I have a PowerBook G4 17" screen, OX X with various mice. I've just switched from a PC and in MS ...
  A: The control key will toggle the left mouse button to bring up contextual menu. I have a belkin two ...
Clean Install4/1/2005
  Q: I use a G4; run MacOS 9.2.2 Lately whenever I start up or Restart the following occurs: * After ...
  A: Good question, not sure. Boot with CD - if the problem does not exist then Zap the PRAM. IF it ...
USB DSL Modem4/1/2005
  Q: Any idea how to connect and configure a USB DSL modem to a 17 inch Powerbook? Powerbook is brand ...
  A: Any device for a computer needs a driver. OSX has drivers for many devices - USB DSL modems, it ...
USB DOCSIS CABLE MODEM3/31/2005
  Q: Can u please help me setuping the any DOCSIS Cable modem (prefreably Motorola SB5100, Toshiba ...
  A: Any device needs drivers to work on a Computer. If the drivers are not available, it will NOT work. ...
Where Is My Data?3/28/2005
  Q: Followup To Question -Hi David Anders, I use a G4; run MacOS 9.2.2; Internet Explorer 5.1.7; ...
  A: It is possible the HD directory is damaged and using DiskWarrior MAY allow recovery. If Data Rescue ...
setting up a Netgear WGR614 router on my MacG43/28/2005
  Q: My Motorola router crashed so I bought a new Netgear WGR614 router. I am running OS 10.3 on a G4 - ...
  A: I did not check for problems with that router and Mac. There ARE routers that do have problems. When ...
Where Is My Data?3/28/2005
  Q: Followup To Question - Hi David Anders, I use a G4; run MacOS 9.2.2; Internet Explorer 5.1.7; ...
  A: You do know what files you are looking for? Your Harddrive Documents (FOLDER) Newsgroup ...
Where Is My Data?3/26/2005
  Q: I use a G4; run MacOS 9.2.2; Internet Explorer 5.1.7; Outlook Express 5.0.6. I just made a copy of ...
  A: Data Rescue by Prosoft Engineering. Download it and try it - each time you start it, you can recover ...
Where Is My Data?3/25/2005
  Q: I use a G4; run MacOS 9.2.2; Internet Explorer 5.1.7; Outlook Express 5.0.6. I just made a copy of ...
  A: If the identity "TWO" exists in the backup and not the original, just copy the folder from backup to ...
Splitting internet connection3/22/2005
  Q: I have a beige G3 and a Wallstreet G3 Powerbook. The PB uses a "TrueMobile" wireless card by Dell ...
  A: It depends on the service and the modem. Most can be accessed by multiple computers with a router ...
email3/21/2005
  Q: hope you can help trying to get separate email adresses through to 2 x mac's using the pc as a mail ...
  A: The question does not make complete sense to me. Why interfere with the Macs accessing their email ...
Creating Quark 4.0 PDF files3/16/2005
  Q: Anders, I use a Macintosh G4, 450 MHz computer running OSX (Panther 10.3.8) as well as the Classic ...
  A: PrinttoPDF is an extension that you download at the link above, the extension is put into the ...
Another Fan?3/10/2005
  Q: I use a G4 with two 80GB hard drives installed by the factory, piggy back style. I'd like to add ...
  A: IDE busses can have two drives only, depending on what is currently on the other IDE bus (just a CD ...
connecting to a windows based network drive3/7/2005
  Q: I'm on an Ibook, OS 10.2.8 G3 384mb memory 500mhz. Relevant software? Not sure if it matters, but I ...
  A: Remote access to Outlook is an option that can be turned on. You can access because they gave you ...
how do i network the external drive on my mac G3?3/3/2005
  Q: That did not work. I cannot access the external hard drive hooked up to the G3 tower via the ...
  A: It it possible that the Firewire HD is formatted for windows. This would mean that the attached ...
how do i network the external drive on my mac G3?2/25/2005
  Q: Our household has a Mac G3 Blue (OSX 10.3.8 with OS9.2.2 available) with a external 120 GB drive ...
  A: Personal FileSharing on - on the G3 Users setup for the PB and iBook If the users are Admin and not ...
TCP/IP on Mac OS X...2/22/2005
  Q: I am an A+ certified PC tech. I work for a company who provides wireless point to multi-point ...
  A: ================================================= OS - OSX - WIN Network Sharing LINKS ...
PC's once connecting to osx server now not.2/21/2005
  Q: OSX server 10.2.8 clients are Dell's w/ XP service pack 2. Once both machines were connecting to ...
  A: Try turning off the firewall in WinXP. Try setting up a new user (all lowercase, no spaces or ...
Issues with my G5 computer2/18/2005
  Q: MAC G5, OS 10.3.8, Dual 2 GHz, 1 GB DDR SDRAM. Nokia 445Pro monitor, router, Epson 3000 printer & ...
  A: Make a new user (to be used for installations and testing and troubleshooting) - login with this new ...
IE 5.1 on OS 92/15/2005
  Q: I am still running OS 9 on my old iMac Raspberry. I have Internet Explorer 5.1 installed. Problem ...
  A: Explorer 5.17 is the current and LAST version for OS9 http://www.mactopia.com I use it on 9.22 - ...
9600 won't boot2/8/2005
  Q: 9600/300 w/ newertech 400MHz g3 processor. RAM:2*128meg + 4*64meg floppy drive 12xCD ROM DRIVE ...
  A: Did the 9600 boot at all - ever? The PRAM may need to be zapped, especially with all the hardware ...
cross-platform sharing Quark file2/4/2005
  Q: I'm a graphic designer in a small newspaper office. My computer -- G4 Mac, I open Quark page files ...
  A: Filenames can certainly be the problem - especially with multiple OS's touching the files. I had to ...
USB 1.0 and 2.02/2/2005
  Q: David, G3 iBook clamshell. OS 10.3. I want to get my daughter an external hard drive to store her ...
  A: No, it is USB 1.1 - USB 2 devices SHOULD work - just will be very slow. Firewire would be much ...
Connecting Digital TV to G42/1/2005
  Q: First of all let me wish you and your family a Happy New Year!! I'm trying to connect a digital tv ...
  A: www.google.com/mac search for "os9 usb to bluetooth adapter" ...
networking pc to mac2/1/2005
  Q: i am a student and i recently purchased a new powerbook g4. the desktop that i use is a pc with ...
  A: OS - OSX - WIN Network Sharing LINKS ====================== http://www.macwindows.com ...
OS 10.3.7 system weirdness1/27/2005
  Q: Many thanks for the quick response. And the awesome list of links! My maintenance is not enough ...
  A: I would post the question - with a step by step of what you have tried. AND the Adobe update that ...
OS 10.3.7 system weirdness1/26/2005
  Q: Clamshell iBook SE running OS 10.3.7 Why have all my file and folder dates disappeared?! In list ...
  A: First - do you do your monthly maintenance? If not - download and run Onyx Maintenance option OnyX ...
Upgrading to OS X1/25/2005
  Q: I have a desktop G3/233 that I have since upgraded to a 40mb HD and G4-466mHZ processor. I have ...
  A: If they said it would, they would have to support it. Costs money. They took the beige off the ...
loading printers into chooser OS91/25/2005
  Q: Was wondering if you knew how to make my printer icons (only need them for outputing PDF files) ...
  A: What printers? Specifics are necessary to answer questions. If postscript laser printers, you need ...
Networking OSx1/23/2005
  Q: G3 B/W 450 512ram panther i-Mac DV400 128 ram panther I have these 2 machines and am connected to ...
  A: Filesharing needs to be turned on in Sharing in System Preferences. Each need a unique IP address ...
Color Matching and IP Printing on Mac G51/21/2005
  Q: Mac G5/2GB/10.3.5/Adobe CS/20"Philip Monitors. We're are a design firm creating graphic prints. We ...
  A: Hubs are dumb - all traffic floods the network. Switches are smarter - traffic goes to the correct ...
computer shut down by itself and clock changed1/19/2005
  Q: David, Thanks for the helpful and prompt answer (to question below)! PRAM battery may be it. But ...
  A: Maybe, maybe not... Batteries can be bad out of the box - they SHOULD last 3 to 5 years. School ...
computer shut down by itself and clock changed1/19/2005
  Q: David, I have a mac G4 1.25 ghz desktop with 512 mb of ram and OS 10.3.7. Two weeks ago, all my ...
  A: All Macs (and windows) have a battery to power the chip that keeps track of time. The PRAM battery. ...
Printing Photos from I Photo1/17/2005
  Q: Mac O S X, 256 MB, I Photo, HP Deskjet 5150 Printer. I am trying to make some 4x6 color prints on ...
  A: If the preview looks correct, then the printer does NOT print as expected, it is probably a bug in ...
My Mac kicks into "Sleepmode" randomly?1/15/2005
  Q: I'm using a 466 MHz PowerPc G4 with Mac OSX version 10.3.7. I'm running into 2 problems. First ...
  A: Do you do your monthly maintenance? IF not download Onyx and run the maintenance utility. Without ...
xserve smb1/14/2005
  Q: I'm running a g5xserve and xraid combo that I connect to with mac and pcs. The macs connect via afp ...
  A: Draw a map of your network. A utility that automatically does this is available - the name escapes ...
PBook 14001/14/2005
  Q: I have a Powerbook 1400/133c running 8.6 on 64RAM. AppleTalk is on. I have two pcmcia cards for ...
  A: It is possible that you have two cards trying to do networking that are incompatible when both are ...
vitual pc 61/13/2005
  Q: I have an iMac G4 with CPU Type: PowerPC G4 (2.1) Number Of CPUs: 1 CPU Speed: 700 MHz L2 ...
  A: The Win HD Image was in the VPC5 folder. When updating, was a new folder created, or the VPC6 files ...
Website Designers1/9/2005
  Q: Can you give me the best in the business for website designing, and marketing.
  A: What type of website - commercial, ecommerce, music, intranet??? What is the budget? Where? want ...
data drive/disk1/6/2005
  Q: my data disk has disappeared. Everytime I boot up a box appears saying that an unknown disk has ...
  A: Computer Model? Operating System? Internal HD? External? The simple answer is DiskWarrior by ...
burning images on cd, portfolio1/6/2005
  Q: I am putting my images on a cd for a portfolio review. The request, no powerpoint,,so what is the ...
  A: What computer? What Operating System? What software do you have? What exactly do you want to happen ...
Explorer 612/30/2004
  Q: Many of the sites I've visited on the web are becoming more difficult to interface because I still ...
  A: Most current is v5.17 for OS9 at www.mactopia.com Most current is v5.23 for OSX WILL NOT be updated ...
ftp download problems12/30/2004
  Q: i have a G4 1,2GHz ibook, with 512 RAM (addidional 256 to the 256 builtin), and everything else as ...
  A: You do not say what the servers are - Win? Mac? running what FTP software? Full information is sorta ...
Configuring peer access on wireless NAT server12/27/2004
  Q: Powerbook 12" G4 1.0Ghz, 768 MB RAM, Airport Express, Netgear WTG 624 V2, Pirelli DSL modem, OS X ...
  A: You seem to have a firm grasp on the concepts. All I can offer is this google list of links... ...
Switching iMac from OS 9 to OS 10...12/24/2004
  Q: I have an iMac running OS 9. OS 10 is somewhere in the HD. All important personal files are ...
  A: What model? How much RAM? To find out - run Apple System Profiler in Apple Menu OSX needs much more ...
Converting Mac files to PC12/22/2004
  Q: I'm not real computer literate, but I'm trying to learn. My dad is using an old Powerbook 180 ...
  A: There are some files that are cross platform Word and Excel are some examples. the PC will expect ...
C84 stops spooling12/16/2004
  Q: ------------------------- Hi, Thanks for info, I'm on OS 9.2.2 and would you be more specific on ...
  A: Get Info (command-I or the File Menu > Get Info IF it is an application, The SHOW : General Info ...
C84 stops spooling12/15/2004
  Q: Greetings, I am trying to find a solution to this problem and I don't know how to do it. I am ...
  A: When asking questions try to be specific What OS - I will assume it is OS9. How much RAM? (you can ...
bluetooth problems12/14/2004
  Q: I've just got a D-link bluetooth adapter for my iMac 20" G4, to link it to my Sony Ericsson phone - ...
  A: Do you run permissions repair and Cocktail or Onyx or some other utility for maintenance? Have you ...
connecting to the Internet through a PC12/14/2004
  Q: How do I configure my PowerBook G4 (Processor 1.25 GHz PowerPC G4 running OS X 10.3.6 512MB DDR ...
  A: If the router has more than one port, you should be able to have as many machines as there are ports ...
Mac to PC networking12/13/2004
  Q: My original system is a beige G3 with OS 9.2.2. I have an ethernet connection to a cable modem. It ...
  A: with OS9 and Windows, you need a utility for them to share storage and printers, PCMaclan on Windows ...
Mail12/11/2004
  Q: When I send my brother (win 2000) an email from mail. he says all the images come as attatchments, ...
  A: Email can be sent as html or plain text. Email can be read as html or plain text. If the reader is ...
imac probs12/8/2004
  Q: This is a continuation of a prob that I had written to you about before. A Strawberry/333 with ...
  A: Option key down at startup - is the HD a choice? After booting from CD and going into Startup ...
printing to windows network printer12/8/2004
  Q: and thanks for helping. New to Macs -- bought IBook for my wife. OS10.3? Newest version, whatever ...
  A: Mac OSX - Windows Printer Sharing ...
imac probs12/7/2004
  Q: This is a continuation of a prob that I had written to you about before. A Strawberry/333 with ...
  A: At boot if you hold the OPTION key down, you should see icons of the bootable devices. IF the HD ...
transfering MS Outlook .pst file to Mac12/5/2004
  Q: I am running OS 10.3 on an iMac G5. I have a CD-ROM with .pst files (Microsofot Outlook) that I ...
  A: Outlook uses the PST in windows - there is very few ways to access the contents without Outlook. ...
full computer name on network12/1/2004
  Q: How would I go about getting the full computer name for a Mac OS 8.6 computer on a network? In Win ...
  A: There is no short or long computer name. The name entered in the File Sharing Control Panel is it. ...
Accessing the internet from wireless networked Mac11/19/2004
  Q: Powerbook 1.5 gHz G4 running OSX 10.3.6 with an Airport Extreme card; G3 Powerbook running OS 9.2.2 ...
  A: If it's not BROKE, don't fix it. Start by reading this report on the 4.1 update - and in the future, ...
WEP encryption mac and pc11/14/2004
  Q: I have a G3 iMac with an airport card in it set up as a base station under OS10.3. I have a Win98Se ...
  A: Assuming the card works without encryption... (it's not broken) I have no answer from my experience, ...
Windows CD won't open on Mac11/8/2004
  Q: I've picked on your for this baby because you are the only Mac expert listing off PC experience... ...
  A: there are several possiblities. CD-RW's are more likely to have problems on different computers ...
BOOKMARKS11/8/2004
  Q: Is there a simple, quick way to organize "Bookmarks" alphabetically, other than just drag and drop ...
  A: It would be easier to get a BookMark Manager http://www.pure-mac.com/neten.html If you drag the ...
BOOKMARKS11/7/2004
  Q: Is there a simple, quick way to organize "Bookmarks" alphabetically, other than just drag and drop ...
  A: Bookmarks is a simple text file. Opened in a spreadsheet program, sorted, and saved as a text file ...
Sloooow logins and app launches, esp. MS Office 200411/4/2004
  Q: Our network is a star topology network, served by a DP G5 w/ Panther Server. Clients are eMac G4s ...
  A: Star topology meaning a router? Switch? Hub? Speed of device - 10/100? 100? 10/100/1000? DHCP server ...
Access Denied Errors for PCs using OS X server Print Server10/28/2004
  Q: We have a new G5 OS X server set up as a print server in our Office and have a double-edged ...
  A: Not sure, but viewing the queues gives the ability to delete jobs, right? This may be limited to ...
Mac OS X - deleting a root file10/28/2004
  Q: In regards to this question below, all the user has to do is select OS 9 (Classic) as the startup ...
  A: True, also very easy to delete things that are essential to the system. This answer is easily found ...
G4 Software10/27/2004
  Q: I bought a slightly used Power Mac G4 Dual-1Ghz (QuickSilver 2002) (M8667/LL/A). It came with a ...
  A: You can install with a System CD that is specific for the model you have. OR you can install with ...
Mac won't boot10/23/2004
  Q: I have Mac G4 which operates OS 9 and X. I have added another 20G hard drive to this system. I ...
  A: Which G4? How much RAM? What version OSX? Where did you install the software? Do you run monthly ...
Deleted Data10/18/2004
  Q: Is it possible for a final cut pro session to read files in the trash? I was clearing out old files ...
  A: Yes, programs can maintain links to files in the trash. To be certain they are safe to delete, you ...
spellcheck10/17/2004
  Q: David: I use Apple Works on my eMac. When I run spellcheck the option "Learn" is always grayed ...
  A: When asking questions being specific is very important. What eMac model? How much RAM? What ...
Deleting a root file?10/12/2004
  Q: Mac G4 OSX Jaguar G4 computer circa 1999 400mhz I installed a demo of Internet Cleanup from the ...
  A: kext files are kernal extensions - like extensions in OS9 You cannot delete it because it is in use ...
A File Problem!10/11/2004
  Q: Where, specifically, in the "registery" should I look for this file? And where in "msinfo32" would I ...
  A: Editing the registry is not for beginners. I would start with a utilitiy that cleans the registry - ...
A File Problem!10/11/2004
  Q: I have a file on my PC that I downloaded to a Mac (OS 9), burned to CD, then copied to my PC ...
  A: If you highlight the file and right click to get Properties - what checkboxes are checked? A file ...
A PC to Mac to PC file problem!10/10/2004
  Q: I will try downloading the file again. Can you recommend how to "delete" the existing file on my ...
  A: A search of htpp://www.google.com for "rename delete locked archive file "in use"" Would bring up ...
A PC to Mac to PC file problem!10/9/2004
  Q: I recently downloaded a file to a Mac (running OS 9), I then burned the file to CD, then I copied ...
  A: Windows will sometimes mark a file as "Archive" or locked when copied from a CD. Get Properties on ...
Virtual PC/CD Drive10/6/2004
  Q: I have looked at my system and it shows the two partitions that occured because of my installing of ...
  A: Tried booting with OS 9 how? With a CD or an OS9 that is on the HD (and have you booted with OS9 ...
CD/DVD Drive10/6/2004
  Q: Try this with my Panther disc?Your response was not there. Please resend.Followup To Question - I ...
  A: The question is - is the CD working? IF you can boot with a bootable CD - THEN YES, it is working. ...
CD/DVD Drive10/5/2004
  Q: I have a powerG4 867 dual processor. I installed virtual pc and Windows XP. Panther. After the XP ...
  A: Have you 1. restarted with 'c' key down with the OSX install CD/DVD? 2. Repaired permissions in Disk ...
HP 241010/1/2004
  Q: I'm Using a Powerbook G4 running 10.2.8. I recently purchased a HP 2410 All-in -one printer. When I ...
  A: The only thing that allows a specific device to work on any operating system is the driver. The ...
fonts9/25/2004
  Q: I have many fonts on my Macintosh, but only three are available when I am in Netcape Composer ...
  A: When asking a system question it is useful to provide more information. Mac Model? RAM? HD size? OS ...
PC Clients9/23/2004
  Q: Is it possible to have windows clients on OS 10.3 server have roaming profiles so that whatever ...
  A: Do not know from experience, but.... http://www.google.com/mac search for “+roaming windows ...
Problem with MacOS?9/21/2004
  Q: I was using Outlook 2001 for Macintosh in a PowerMac 733 MHz G4 to access my e-mails in a Windows ...
  A: You ask a difficult question. There is not a lot of good information about it. I have faced the ...
Downloading Attachments in Safari9/9/2004
  Q: Using OS 10.2 and the latest Safari on my iBook I cannot seem to download an attachment in my ...
  A: There are known problems with Safari - it is a very young browser. There are known problems with ...
Screen defects9/7/2004
  Q: (G3 beige w/ Sonnet G4 400mHz, 80GB HD, 512MB Ram, OS9 on one partition, OSX on the other) I have ...
  A: If it ONLY happens in OSX - software. If it happens in both OS9 and OSX - hardware. There are ...
copying files to CD9/7/2004
  Q: I have some powerpoint files that I want to burn onto a CD. I am using an iMac (with the ...
  A: You can burn a CD in Mac Format with the free system CD Burner. (you can read a Mac CD with MacDrive ...
OS 10.39/4/2004
  Q: I'm a designer with a G4/1.25, 2 gigs of memory, 22" Cinema Display, QuarkXPress 6, Illustrator 10, ...
  A: The command key question. OS 10.3? should be updated to 10.3.4 - 10.3.5 can cause problems, would ...
SLOW AND THE SPINNING PIZZA !9/1/2004
  Q: CAN YOU HELP ? I RUN A POWERBOOK G4 TITANIUM. 667 GHZ. MAC OS X 10.3.3. 1 GB MEM. AOL USER. LOTS OF ...
  A: Typing in all caps is considered shouting. All computers are dependant on three main facts. Amount ...
External Hard Drive8/28/2004
  Q: iBook and G4 Tower. HArd Drive(Ximeta, NetDisk 160GB). I have hooked it up through my router so I ...
  A: There probably is a default address in the device - 10.0.0.3 OR 169.192.0.1 or some such. For you ...
Applications won't launch.8/26/2004
  Q: I've run into a curious problem. few of my applications just won't launch. the icons jump in the ...
  A: Need a little more into. ((It is always a good idea to WAIT on upgrading your OS - read the reports ...
print center8/26/2004
  Q: I have an imac that is running on os x 10.2 and I am trying to connect a printer, but every time i ...
  A: http://www.versiontracker.com/dyn/moreinfo/macosx/21738 Print Center Repair ...
Applications won't launch.8/26/2004
  Q: I've run into a curious problem. few of my applications just won't launch. the icons jump in the ...
  A: Some applications (macromedia, for instance) require online or phone activation. If you change the ...
mail8/25/2004
  Q: I can be more specific, my OS is 10.3.5, and my email is j_c_vega@sbcglobal.net, so I don't know if ...
  A: When you sign up for an internet account and it includes an email account - the provider SHOULD give ...
mail8/24/2004
  Q: I need help setting up my mail to recieve my email from my sbc yahoo account, I tried but cannot ...
  A: There are web based email accounts that you access through a web browser. You need a UserName and ...
Mac OSX e-mail in Exchange 5.5 environment8/14/2004
  Q: I've put this in the format suggested on the site. 1) The EXACT version of the ...
  A: Very Good Question Format. Few take the time... You have chosen an application that may be one of ...
Retrieving deleted files8/11/2004
  Q: G4 Mac OS 10.3.4 I accidently deleted a folder containing 3.6gig of images off the 80gig internal ...
  A: Back up your files - backup is important. Download the demo Data Rescue from ...
Networking in Panther8/10/2004
  Q: I have two macs - PowerMac g4 running OSX Panther and and iBook running OSX Panther. I would like to ...
  A: Your answer is contained in several of these links ...
PC Airport Compatibility8/9/2004
  Q: Is Airport compatible with a PC running Windows XP if it has the right kind of wireless card? ...
  A: YES http://docs.info.apple.com/article.html?artnum=19652 TITLE Macintosh: Networking With a ...
chmod external permissioned files8/8/2004
  Q: We are currently running 10 - G5 macs within a Editing suite enviroment. These macs co exist in a ...
  A: This question is outside my knowledge. I would suggest checking/posting http://www.macwindows.com or ...
virus attachment8/6/2004
  Q: David thanks for all this info about mac viruses, it is a bit beyond my aptitude but I'm trying to ...
  A: Macs do not get virus (very very rare) If an email has a virus in it - and you forward it to a Win ...
usb 2.08/5/2004
  Q: powerpc g4 533, 1gig ram, os x jaguar i am looking into getting a scanner. some of the ones i'm ...
  A: I think you have USB 1.1 - check at http://www.everymac.com Your Computer Hardware Manual should ...
mac desktops win 2003 SB Server8/5/2004
  Q: 2 cubes, 3 g3 450 iMac DV's. All run OS10.3.4 Mac's don't see Win 2003 SmallBusiness server at all ...
  A: There could be a problem with the physical network - too many routers inbetween the various machines ...
imac OS 9.08/4/2004
  Q: I have a five year old imac with Operating system 9.0. When I turn it on, it acts like its booting ...
  A: It is likely that the Date and Time Control Panel preference is damaged. Restart with Shift Key ...
Email vanished!8/4/2004
  Q: David, I'm a graphic designer, but I don't have a question related to a graphics program. I use MS ...
  A: If your email is important - you should back up the database regularly. NOW - back up the damaged ...
OS Backup8/2/2004
  Q: I've got 2 Mac G4 450 mhz (single processor) in the office, and was thinking about formatting both ...
  A: <Once I install all system software and applications and have them running the way I like, is there ...
converting a network for mixed platforms7/31/2004
  Q: David, I have a May 2001 release dual usb 600mhz ibook (OS 10.3 Jaguar) and my wife has a windows pc ...
  A: <What would your recommendation be to convert the wired system over to a wireless one? > Just buy a ...
Emoticons (Smiley Faces)7/25/2004
  Q: I want to find a web page for emoticons for iMac uses system OSX 10.1.1 Can you help me Bud Weston
  A: Search of http://www.google.com/mac for emoticons Results 1 - 10 of about 5,130. Search took 0.48 ...
Address File7/24/2004
  Q: David, I using an iMac (OSX) 10.1.1. I would like to download an address book from Outlook Express ...
  A: Rather that type a short answer without possible screenshots, I feel it is more efficient to provide ...
laptop to desktop connection7/15/2004
  Q: here is my problem, I have a power pc g4 desktop and I recently got a power pc g3 laptop. Both are ...
  A: The tcp/ip number must match the first three numbers - 10.0.0.2 and 10.0.0.3 You can setup a ...
failure to connect to the internet7/15/2004
  Q: I have a G4 tower (blue and white), OS 9.1,no external devices 3 weeks ago my hard drive crashed ...
  A: I would download IE v517 from www.mactopia.com (MS) Delete the configurations in TCP/IP control ...
I have erased my OS9 system folder and my G3 iBook just will not start up? Can't even make it to the user log in screen ?7/14/2004
  Q: How do I start up in OSX, because I have deleted my OS9 system folder? I don't have my system ...
  A: Perhaps holding Option Key down will bring up Firmware Boot chooser - depending on model. Deleting ...
Noise7/12/2004
  Q: I have a G4 PowerMac 1.25 dualie. I have a problem with noise. Not the fan noise, but listening to ...
  A: Could be the headphones. Could be the wires are tangled and you are getting RF interferance. Could ...
Backups for Mac OS 9.2.27/11/2004
  Q: I have a friend with a PowerMac G4 running Mac OS 9.2.2. It has a 65 GB hard drive, currently about ...
  A: Firewire is preferable. Powerdown everything before plugging or unplugging the drive. Retrospect ...
startup problems7/10/2004
  Q: i have a mac os 8.6. when i turn it on a computer with a happy face comes on in the middle of the ...
  A: When Troubleshooting a Startup Problem - turn off everything, disconnect all external devices. ...
Mac and PC email6/25/2004
  Q: Your question was My wife just got a powerbook (OSX) to add to our existing network of XP based ...
  A: Your wife gets an email. It is on the email server. She checks email with the laptop OSX. In the ...
authenticating to pc network from Mac OS X6/22/2004
  Q: I have recently taken on the support of Macs on our pc network. (win 2000 and 2003 servers) I'd like ...
  A: These links should point the way. ================================================= OS - OSX - WIN ...
Lost Admin Password and No Way To Reset for Installs6/21/2004
  Q: 3) Meaning you RESTARTED with the install DVD and chose Reset Password and when you entered the ...
  A: If this does NOT work, a reinstall of OSX is your only option. ====================== ...
Lost Admin Password and No Way To Reset for Installs6/21/2004
  Q: 3) Meaning you RESTARTED with the install DVD and chose Reset Password and when you entered the ...
  A: If this does NOT work, a reinstall of OSX is your only option. ====================== ...
Lost Admin Password and No Way To Reset for Installs6/20/2004
  Q: 1) Mac OS X, Version 10.2.8, 1gHz Power PC G4 Proc 2) We have lost our password for Admin rights on ...
  A: http://docs.info.apple.com/article.html?artnum=43144 You forgot your Mac OS X password Article ID: ...
Mac OS...6/16/2004
  Q: I need to upgrade to Mac OS X for my iMac. I purchased Mac OS X 10.1. My iMac is currently upgraded ...
  A: OSX ver 10.1 was slow and buggy OSX ver 10.2 was better OSX ver 10.3.4 is the current version and is ...
How do I reboot . . .6/14/2004
  Q: I was doing ok last night when my Mac G3 crashed. OS 9.2 When I reboot, it shows the question ...
  A: When you crash and loose access to a HD or ability to boot - you need to repair the damage. I have ...
ms office 2004 (error)(iBook G4 800mhz.256ram,OSX10.3.4)6/12/2004
  Q: Microsoft Error Reporting log version: 1.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: ...
  A: And the question IS??? This happens all the time? This happens only when you try to doubleclick a ...
PowerPC 7300 &pci usb card6/11/2004
  Q: Dave: I have aquired a used PowerPC 7300 (replaceing my LC)and have installed OS 9.1. It had ...
  A: Not all PCI cards will work in a Mac. You must get a "Mac Compatible" card. www.xlr8yourmac.com is ...
switching from mac os 8.6 to mac os x6/10/2004
  Q: I recently installed mac OS X on my PowerBook G3 which originally had mac OS 8.6. I chose to ...
  A: http://docs.info.apple.com/article.html?artnum=106225 Mac OS X, Mac OS 9: Use Current Startup Disk ...
Permission problems in OSX6/8/2004
  Q: Where I work we need to be able to move folders around the network and into and out of each others ...
  A: This IS a problem. The theory is that you put the folder INTO a folder that has privileges set (AND ...
USB FireWire External Hardrive setup6/5/2004
  Q: In the Past I've been able to format zip disks on a pc and then the mac would read them and put the ...
  A: Windows can format drives in a variety of file system formats. Fat32 and NTSF in your case. OS9 can ...
saving an old HD6/5/2004
  Q: The machine is 1.2 Gigbyte hard drive, System 7.5, so emailing nearly full HD via 14.4 modem (or ...
  A: You are saying that the HD is full of files you need to save or transfer? You DO NOT need to ...
Powerbook GR to PC over WiFi (printing and file sharing)6/4/2004
  Q: I recently left a corporation and simultaneously decided to try a PowerBook G4 as my primary ...
  A: ================================================= OS - OSX - WIN Network Sharing LINKS ...
saving an old HD6/3/2004
  Q: Given: a Performa 6300CD. No CD burner, no network connections. Plenty of PC equipment around. We ...
  A: There are many ways. Email the files to yourself. Put a USB card in the 6300 and get a USB harddrive ...
Macintosh 8.1 and 8.6 Lock-ups6/1/2004
  Q: I have added a Windows XP system running PC Maclan to a network of 4 Macintosh computers. The Mac ...
  A: It would probably be due to the PC asking for a tcp/ip address and either not getting one, or ...
switching5/22/2004
  Q: Good day, After years of painful and unsatisfying windows usage, I am finally considering ...
  A: The word is that at conferences that are programming oriented, that Mac Laptops are closing in on ...
Internet sharing problem5/21/2004
  Q: I'm running 10.2.4 on a G3/500 Imac. I've got 3 other computers with various systems (1-dual boot ...
  A: The OS should be updated to 10.2.8 - the updaters are on the Apple.com site - that is the final bug ...
Digital photos from PC to Mac5/21/2004
  Q: I have just bought an iMac20 and wish to transfer the contents of 15 CD-R disks containing digital ...
  A: If the images require the Image Expert program to be viewed - you need to save them as just jpegs. ...
Airport and Digital Phone Line5/21/2004
  Q: Anders, I have an older graphite airport base station connected to two iMacs and and iBook. I have ...
  A: If you pay the phone company for DSL - they should know what needs to be done, if anything. A call ...
Printing from windows to printer on Mac5/19/2004
  Q: eMac 1.25 ghz, 512 meg ram, HP laserjet 1012, OS X v10.3.3 This is my first Mac and I've had it for ...
  A: Monday March 22, 2004 Panther [10.3] 10.3: Print from Windows XP to a shared Mac printer  Mon, Feb ...
powerbook G3 won't boot-up5/19/2004
  Q: You will have my everlasting gratitude if you can help me figure out what's wrong with my beloved G3 ...
  A: The battery could be the problem - remove it and try starting with just AC. The AC adapter could be ...
Macintosh roaming profiles5/18/2004
  Q: Is it possible to redirect mac users profiles to a windows 2000 server box. I have got the AD plug ...
  A: I have no experience with the setup. This page is about AD and Macs ...
Playing different Video Formats5/17/2004
  Q: I hope you can help me. Is there any way to play all the different types of video files (besides ...
  A: you can play some, but not all. There are utilities that can be downloaded or purchased. Check ...
slow start up5/17/2004
  Q: I took your class on troubleshooting at Photobition. My G4 400 mhz is so slow at startup that i am ...
  A: What is slow? 1 minute? 3 minutes? and what icons are showing at the slowdown (when it ...
OS9 Login Problems5/13/2004
  Q: I have this Mac that upon boot up tries to logon to a Windows 2000 Server. Try as I may, I could not ...
  A: Delete the entries from the Server folder in the System Folder. Delete the entries from the Recent ...
How can I get Entourage to work with NT Exchange?5/13/2004
  Q: David: Thanks for taking the time to consider my question. I'm at my wits end. I am the sole Mac ...
  A: I have clients that run exchange and have Mac users, so it is possible. BUT I am at a loss for what ...
filevault ate my home folder5/11/2004
  Q: .... i was using filevault and skipped the disk clean up prompt at shut down. when i rebooted my ...
  A: I have no answer for you, except that this is one reason for backing up your files - harddrives die, ...
Dear David, When I upgraded...5/7/2004
  Q: When I upgraded OS 9.0 to OS 9.1 the computer asked to fill in a username and pasword. I gave a ...
  A: It could be a hardware device that needs an software upgrade or firmware upgrade - to test, ...
How to turn on Performa 6300CD5/4/2004
  Q: I am a new Mac user. Actually, the Mac I am using is quite old (Performa 6300CD). In the lab I ...
  A: Tiny button at rear of computer at top right as you face the front. Tiny half inch with raised ...
FAXstf software5/3/2004
  Q: G4, OS 9.2, 512MB, external cable modem, Microtek scanner, HP color laser printer. I am using OS ...
  A: There are many possible problems. First, do you do monthly maintenance? I have my clients run 1. ...
OS X printing to Windows Ethernet Laser5/2/2004
  Q: I teach in school that is mostly PC, Win 95, 98, 2000, and some XP. I have an eMac with 10.3 ...
  A: OS - OSX - WIN Network Sharing LINKS ====================== http://www.macwindows.com ...
USB problems4/27/2004
  Q: I have Already asked another member the same Question but it was out of his expertise. I have ...
  A: Plugging two 3rd party devices into each other can be a problem. If you can not see the device, it ...
beige G3 hard drive4/26/2004
  Q: Running OS 8.5.1, system first locked up periodically, then refused to boot. Hard drive makes a ...
  A: Computer Problems Hard Freeze - mouse stops, no input works, screen frozen. Source - usually bad ...
beige G3 hard drive4/24/2004
  Q: Running OS 8.5.1, system first locked up periodically, then refused to boot. Hard drive makes a ...
  A: There are two motors in a HD - one spins it and the other moves the read heads across the platters. ...
Epson & OSX print problem4/24/2004
  Q: Can you tell me why my faithful Epson SP890 printer has forgotten its edge-to-edge print capability ...
  A: Upgrading an OS when everything is working well, to be the first on the block can be a questionable ...
e-mail settings4/24/2004
  Q: David, I have a G4 system 10.2.8. My problem is e-mail. I have a network with the G4 and a PC (HP). ...
  A: So, you have one demon on the PC getting mail at every 10 minutes or at ten minutes past the hour ...
file server4/13/2004
  Q: I am looking for a file server/raid system for a small graphic (heavy illustrator and photoshop) ...
  A: You should be aware of many things. ------------------------------- Working off a Fileserver Macs ...
no printer in chooser in OS94/13/2004
  Q: emac, 256 MG ram, Epson Stylus CX6400 "all-in-one" printer OS X and Classic. I can print using ...
  A: You do not say how the printer is connected - USB, I assume. (Direct to the rear of the computer, I ...
Internet Scrapbook4/12/2004
  Q: I use a PowerMac; run MacOS 9.2.2; run Internet Explorer 5.1.6. About three days ago, my "Internet ...
  A: A list of all the browsers available for the Mac http://www.macorchard.com/www.html ...
Downloading?4/10/2004
  Q: .. Thanks for the quick reply and also for all the URL's to Mac probs. The strange thing is I do ...
  A: <<The strange thing is I do not have Speed Download installed, I never downloaded it. I got the same ...
Downloading?4/9/2004
  Q: G4,10.3.3, 384Ram, Scanner, Printer, USB Hub(not working since upgrading to 10.3) First ...
  A: You have installed Speed Download from here http://www.yazsoft.com/ Reading the docs should indicate ...
MAC remote access/login through router4/7/2004
  Q: Problem: remote user gaining access to a MAC on my LAN through Siemens 2604 Speedstream router. ...
  A: I believe the answer is in one or more of the following... A search at www.google.com/mac for "OS ...
help printing PS fonts/.eps files without chunkies4/6/2004
  Q: I'm on a Mac (classic), using Illustrator 10. I'm having a problem that is related to Adobe ...
  A: Lately, meaning it did not do this when ? one week? one month? What changed at that time? Prints ...
screen capture from DVD4/5/2004
  Q: .I am trying to capture screen images from a DVD (my own material, if that matters) and use the ...
  A: I have not tried to capture from a playing DVD. A search at www.google.com/mac for "capture DVD" ...
opening invisible file folder4/1/2004
  Q: I have a G4 running os 9.2 and I erased one of my hard drives. I had everything backed up on my ...
  A: IF you copied the old hd to the new by dragging the hdold icon to the new hd, the desktop contents ...
Error Code -127. Invalid PEOF. OS 9.23/22/2004
  Q: David: We had a power outage yesterday morning in Hayward, CA. I was working just fine on my Dual ...
  A: PEOF stands for physical end of file and is used to describe a file's physical size. An invalid ...
PPPOE3/20/2004
  Q: I'm trying to find "PPPOE" software for my Mac OS 9.2. Any suggestions?
  A: Search at www.google.com/mac for "pppoe OS 9" brought up this among others. ...
PC monitor to Power Mac3/16/2004
  Q: Problem: After hooking up an "inherited" old Power Mac 7200 (OS unknown, probably OS 8) to a VL700 ...
  A: Two possiblities One - there is a video card as well as the inbuilt video. Meaning there could be ...
Panther on B&W G33/15/2004
  Q: I have a Blue & White G3 350 Mhz running MacOS 10.2.8 with 500-something MB of RAM. Apple's website ...
  A: Question - if it's not broke, why fix it? ----------------------------- If you need to upgrade to ...
multiple displays in Panther - only one works3/14/2004
  Q: Sorry for leaving out so much info. I have a G4 with Panther 10.3.2. My previous system was 10.2.8 ...
  A: THERE ARE MANY G4 models These sites have info on the various models. ...
unable to open https pages3/14/2004
  Q: 350 mhz G4 Pwr mac. 1G ram OS 10.2.8 800 mhz G4 pwr book 1G ram OS 10.2.8 Safari 1.0 My issue is ...
  A: Read these first................ http://search.info.apple.com/ ENTER - safari certificate Choose ...
multiple displays in Panther - only one works3/12/2004
  Q: I just upgraded to Panther and now find that I don't have multiple displays as I did in System 10.2. ...
  A: Questions need to be VERY SPECIFIC What version Panther - 10.3 10.31 10.32? What model mac? What ...
Lousy locks.3/12/2004
  Q: I have a 17-inch iMac running 10.3.2. I have set my Energy Saver preferences and "locked" the ...
  A: Preference sticking problems are a KNOWN problem in 10.3x there does not seem to be a simple ...
Microsoft Entourage3/11/2004
  Q: We've recently gotten G5's in our department and have been getting accustomed to the new OS and new ...
  A: FOLLOWUP NUMBER TWO I would check this page out and pay particular attention to the database rebuild ...
Unwanted ads in IE3/7/2004
  Q: Sys info: Power PC, Sonnet G4 upgrade card-400Mhz, OS 9.1, Internet Explorer 5.1.7 Are there any ...
  A: Second update - read the report here... http://www.macintouch.com/popupads01.html ...
Mac User, PC software3/5/2004
  Q: I have a G4 Mac running OS X 10.3.2 (384 MB SDRAM). I also have a PC running Windows 98. I spend ...
  A: Adding a router would work and is easy. Virtual PC would probably allow you to run the software, ...
certificates in IE 5 \5.13/5/2004
  Q: iMac G3/400 64MB, OS 9.0 The client's computer has taken to displaying a certificate warning dialog ...
  A: IF you have OS9.0 - upgrading to OS9.04 would be a first step. POINT OH versions usually have bug ...
External Hard Drive3/4/2004
  Q: I am running os9.2 on a G4 and have a Maxtor external hard drive used for backup. I tried to update ...
  A: Shutdown normally, turn off ext drive. Disconnect drive. Shut off other externals Disconnect all ...
Copy & Paste graphic into "new message window" of OE3/4/2004
  Q: Computer: Imac ( blue & white G3) / OS 9.1 Browser: Outlook Express 5.0.6 QuickTime ...
  A: A search at www.google.com/mac for ("outlook express" insert jpeg) brought up some links one is to ...
metworking macs and pcs3/4/2004
  Q: i have recently purchased an Imac and am running Os x 10.3 Panther. My house mates are setting up a ...
  A: Get an Airport Card and check these links. Making the User Names and Passwords Match on all ...
OS X printing problem3/3/2004
  Q: Dual 1.25 GHZ, boots in OS 9, 512 MB ram, OS 9.2, OS 10.3. I am printing over a windows NT network ...
  A: Getting older hardware to work depends on drivers being available. There are several possible ...
MAC/PC server3/2/2004
  Q: I would like your opinion on which system we should run a server on. We currently have 5 PC's and 6 ...
  A: Servers can do many things - depends on how you will use it. Fileserver - keeps files in central ...
DSL working on lptp not on desktop2/28/2004
  Q: 350 mhz G4 Pwr mac 1G ram OS 10.2.8 800 mhz G4 pwr book 1G ram OS 10.2.8 Safari 1.0 Hi, Just ...
  A: Of course you have run your maintenance utilities - repaired permissions, and used MacJanitor or ...
Fonts in OS X2/26/2004
  Q: Where can I find a list of all the fonts that come pre-installed on a new Mac these days? I'm ...
  A: going to www.apple.com then support then choosing More... at the download list and searching for ...
Adding a printer on a Windows network2/24/2004
  Q: I own an iBook G4 running OS 10.3, and participate on a network with several Windows 2000 PC's, one ...
  A: http://www.hp.com navigate through menus US - Home Office - then search for that model. It may or ...
os 10 and 9 pier to pier2/19/2004
  Q: i have one system with os 9 the other with os 10 i can't seem to get these guys to see each ...
  A: ------------------------------------- http://www.macwindows.com ...
Hot Function Keys2/17/2004
  Q: Can I assign one of the Hot Function Keys to "Restart" or "Shut Down" the computer? I use MacOS ...
  A: Keyboard Shortcuts OSX Keyboard Shortcuts TITLE Mac OS X: Keyboard Shortcuts ...
epson2200 with mac os10.32/13/2004
  Q: we are using photoshop cs with mac os 10.3 on a g5. when we try to make a custom paper size for the ...
  A: A search at www.google.com/mac for <"custom paper size" epson OSX> brought up these links. ...
Changing printer name in OS X2/12/2004
  Q: I work at an elementary school. We run Macs on a network. Most of them are still running OS 9, but ...
  A: Most printers that appear on a network have a utility that allows renaming the printer. It depends ...
Having a problem sending Word docs2/11/2004
  Q: I have a Mac G3 with 9.2 OS and when I send a Word document the recipient can't open the document ...
  A: Your email client can send attachments in a number of ways - the default, or mime or binhex or xxx ...
Connecting Two Macs2/9/2004
  Q: I have an old Power Computing Mac clone with a Linksys router. My internet cable is connected to ...
  A: The File Sharing Control Panel is where the User, Password and Computer Name is setup. Also the ...

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David Anders

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Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.

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First computer experience 1969. Worked in 3 computer stores. Setup First Mac and First IBM-PC.

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