| Subject | Date Asked |
|
| setting keyboard shortcut in Word | 11/12/2009 |
Q: You were very helpful before, so here's another. I have snow leopard. I have just bought a new mini ...
A: Janet, Ah, now I see your issue. There are four ways off the top of my head you can do this.. Try ...
|
| TRASH PROBLEM | 10/31/2009 |
Q: Jeff: is it possible to have a file, folder, or other digital item, on your desktop,which CANNOT be ...
A: Jim, OSX is a much more modern OS than OS 8 (you're talking greater than a decade. A decade prior ...
|
| TRASH PROBLEM | 10/30/2009 |
Q: Jeff: is it possible to have a file, folder, or other digital item, on your desktop,which CANNOT be ...
A: Jim, MacDraft is locked. And it's permissions may be 'off.' Step one. Unlock it. Then try to ...
|
| Stop a file that keeps copying? | 10/27/2009 |
Q: 3.9. I dragged a file into an external hard drive and it just keeps copying. It's not copying it, ...
A: Robert, It sounds like you have a couple of problems here; I'll tell you that you can absolutely ...
|
| mac os on acer laptop | 10/25/2009 |
Q: this is Rahul from India and a MBA student, and i have a question regarding the Mac operating ...
A: rahul, There is no way you can run OSX on a non-apple computer. Or at least no way that is legal ...
|
| MacPro stuck in endless reboot | 10/22/2009 |
Q: I installed a second hard drive, installed iphotomanager, merged some iphoto libraries onto the new ...
A: Laura, Sounds like you have a mess on your hand. I think the *best* suggestion, is to grab your ...
|
| Hardware question Blueberry laptop | 10/22/2009 |
Q: I got this second hand at a school board sale for my daughter. The hard drive has been wiped. I ...
A: Tammy, I think you have this: http://www.everymac.com/systems/apple/ibook/stats/ibook_366.html ...
|
| imovie to avi | 10/20/2009 |
Q: I have OS X 10.4.11. I use a Canon Elura 100 video camera. When I import game video, ~40 minutes ...
A: Tami, I have a couple of questions: First, You said "When I import game video". I'm not sure what ...
|
| Ibook won't boot up. | 10/20/2009 |
Q: I have an ibook G4 that some kids were playing with, and after their monkeying, at start up I see ...
A: Sara. I have no idea what they did. It might be a coincidence that something is wrong... but to ...
|
| External Hard Drive | 10/19/2009 |
Q: I have a MacBook Pro running 10.5.8. Someone at work gave me a "Seagate 3 1/2" external Hard ...
A: Jerry, It sounds like the drive is damaged. You might try going to the Partition Tab (select the ...
|
| 3# memory and internet | 10/18/2009 |
Q: Your kind response seems to mean I need 10 times the RAM I have, 10 x the processer speed, 10 x the ...
A: Yehuda, I think you misunderstood my answer. I'll try restating it. • You need approximately 2x ...
|
| Word 2004 dictionaries | 10/17/2009 |
Q: I'm running snow leopard 10.6 and Word 2004. I have added lots of words to my custom dictionary for ...
A: Janet, This is how it works for Office 2008 (I don't have a copy of 2004 around). I'd suggest ...
|
| Mail zips automatically attached folders | 10/16/2009 |
Q: When I send a folder as attachment, it gets automatically zipped. How can I suppress that? I did not ...
A: Peter, Helps a bit... It's just that I'm running the current version of Mail (4.0) and...no built ...
|
| memory and internet | 10/15/2009 |
Q: I just asked you: I received a mac OSX laptop second hand from someone that had supposedly cleaned ...
A: Ok, Now I have some answers - I'm missing one piece of information. What version of the Mac OS are ...
|
| memory and internet | 10/14/2009 |
Q: I received a mac OSX laptop second hand from someone that had supposedly cleaned out everything on ...
A: Yehuda, Do you know what kind of macintosh it is? Apple menu> About this Macintosh. I need to ...
|
| iphoto on tiger | 10/14/2009 |
Q: I recently bought a used ibook g4. It did not come with any cds or anything. Someone was helping me ...
A: Ginny, Free? Free will be an issue. If you had an intel ibook, I'd suggest picasa - ...
|
| Won't show the Brightness Control Bar | 10/11/2009 |
Q: My computer is PPC G4 Dual 1Ghz 1.5G Ram + 17" Studio Display, OS 10.4.11. When I click the display ...
A: Galen, Nope. Nothing is wrong. On the iMac, the display is integrated into the CPU - it's one ...
|
| playing dvds... | 10/10/2009 |
Q: Below are the specs for my laptop. If I put a DVD into my laptop, whether it's from the video store ...
A: JR, I hate to say it - your DVD drive is going bad. There is a sensor in there that's saying the ...
|
| pc to mac email attachments | 10/4/2009 |
Q: I read your answer about using AppleDouble or Mime/Base64 for pc to mac attachment problems but I'm ...
A: Jay, What format is the file she's sending you - not 'word' - but .doc? Docx? If she's working ...
|
| superdrive | 9/30/2009 |
Q: I have tried to Erase and Install using my original Mac OSX Tiger DVD but my computer just whirs it ...
A: Dennis, You're not going to like my advice. Sorry. I think your DVD drive is bad. Yes, I know it ...
|
| pc to mac email attachments | 9/26/2009 |
Q: I read your answer about using AppleDouble or Mime/Base64 for pc to mac attachment problems but I'm ...
A: Jay, Wow, I have a feeling that was an old answer. Mostly because, I have no idea what I wrote. ...
|
| OS X 10.4.11 - 10.5 | 9/26/2009 |
Q: I was running OSX 10.4.11 and got the upgrade DVD for 10.5 Leopard. I am running a non-intel Mac. I ...
A: Pete, I can possibly help. Or at least I'll try. I can't say off the top of my head what might ...
|
| Address line problem | 9/24/2009 |
Q: I am a self-taught senior who has used a Mac for the last 5 years. I now have a 3 year old iMac and ...
A: You're catching me on a morning where I'm free (normally, I'm so busy I can't see straight.) Go to ...
|
| Address line problem | 9/24/2009 |
Q: I am a self-taught senior who has used a Mac for the last 5 years. I now have a 3 year old iMac and ...
A: Hazel, We all 'mess things' up on occasion in life. I'm sure in some areas you'd run circles ...
|
| regarding MAC OSX | 9/23/2009 |
Q: i have the aluminium macbook running Mac OSX leopard. i have two questions for you. que 1) can i ...
A: Karan, 1) Yes. Your machine is an intel macbook - all the intel macintoshes run snow leopar 2) ...
|
| Deleting mail from client but NOT server | 9/22/2009 |
Q: have a G-mail account. I have a bunch of e-mail clients on different computers that access this ...
A: Seth, There are two things you can do. First, look at the attached image - if you go to your gmail ...
|
| iMovie quality | 9/22/2009 |
Q: I just converted from PC to an iMac 2.66 ... I am hooking up my Sony DCR SR42 hard disk drive ...
A: Andy, It should improve the quality as it's going to convert the MPEG-2 file into the DV format - ...
|
| iMovie quality | 9/21/2009 |
Q: I just converted from PC to an iMac 2.66 ... I am hooking up my Sony DCR SR42 hard disk drive ...
A: Andy, I hope you won't be surprised that I've never seen a Sony DCR SR42. Obviously, there are too ...
|
| purchasing a DVD palyer | 9/15/2009 |
Q: I have an Imac G3 with 640 mg ram, version 10.4.11. I would like to purchase an external DVD player. ...
A: Bud, A DVD player does just that - it plays back dvds (data and "Video.") I'm not sure you can buy ...
|
| Windows vs. Mac. | 9/15/2009 |
Q: I am considering a new desktop computer; I now have WindowsXP and I'm leaning towards WindowsVista. ...
A: Nancy, I'll tell you I professionally use both (as a video editor, I don't care about which tool I ...
|
| no more cd icon appears. | 9/7/2009 |
Q: i tried to ask the same fellow, but only your name came up. i have a mac os x 10.4.1 i used to be ...
A: Ok, If you've done the following: Checked the finder preferences (and turned them off/on again - ...
|
| no more cd icon appears. | 9/5/2009 |
Q: i tried to ask the same fellow, but only your name came up. i have a mac os x 10.4.1 i used to be ...
A: Hal, Nope. No applejack needed (where were you told this?) Either you didn't tell me about other ...
|
| transfer aol address book to .mac address book | 9/1/2009 |
Q: i am trying to transfer my aol address book into my mobile me address book (the aol book was also ...
A: Karen, We're WAY over my head - but yes, I did find some possibly solutions; this isn't going to be ...
|
| Fonts | 8/29/2009 |
Q: I copied a font off of my old G3 and placed it in my User/Library/Fonts file. While I see it there, ...
A: Rita, You don't mention what kind of font it was on your G3. It sounds like you pulled the screen ...
|
| backup and upgrade | 8/28/2009 |
Q: I would like to backup an I-book to a partition on an external HD. How do I format the partition for ...
A: Larry, If it's an ibook (a non-intel mac), there are TWO things you need to do... First, the drive ...
|
| Increasing Virtual PC ram allotment on a G4 1.25 ghz mac | 8/21/2009 |
Q: Currently running OS x 10.5.8, XP Pro (SP3) under Virtual PC v 7.0.3 with 2 Gb ram installed. Is ...
A: BS, I can only address a bit of this. I haven't owned a G4/5 machine for nearly 3 years; and the ...
|
| airport express | 7/29/2009 |
Q: Today I just changed my internet provider and therefore my modem. My old provider used a phone line ...
A: Audrey, Some providers check the "MAC" address of the computer connected to their high speed cable ...
|
| grey screen | 7/27/2009 |
Q: I purchased a used macbook,had to install leopard to it, came with it, had 10.4, tried installing ...
A: Donna, If both disks boot but FAIL (leave you at a grey screen, or get through a partial install) ...
|
| drive wipes | 7/24/2009 |
Q: I am considering wiping my hard drive clean and starting over. I haven't done it, don't know the ins ...
A: Jim, Don't you think it'd make more sense to see if we could fix safari? Yes, you could do a 'new ...
|
| Mac friendly cameras | 7/16/2009 |
Q: I have recently purchased an iMac OS X. I am in the market for a new digital camera but am really ...
A: Marc, I hate to say that I won't recommend a camera.... Here are my general reasons: • Almost ...
|
| LCD HD Monitor | 7/14/2009 |
Q: I'm actually asking for my father in law, who is a little less computer savvy than I am. He gets 6 ...
A: Charles, I have no idea; I think it's idiopathic to AOL itself. Call them. They have a free mac ...
|
| Battery problem | 7/13/2009 |
Q: The site won't let me ask another follow up question, so I'm quoting your most recent answer to my ...
A: Kim, That battery is bad. Instead of 5000 (out of 5800)....or even 4000... you're getting only ...
|
| Rounded edges | 7/12/2009 |
Q: Hey Jeff, I feel like this is a stupid question but I cannot figure out how to get the effect of ...
A: Charlotte, Not a stupid question - but it truly depends on your editorial tool. On that video (I'm ...
|
| Shut down problem #2! | 7/9/2009 |
Q: The site won't let me ask another follow up question, so I'm quoting your most recent answer to my ...
A: Kim, While it's possible not to go to the current version of the OS, since we don't know that ...
|
| No shut down | 7/8/2009 |
Q: I asked this question (quote below, with your answer) some time ago and have been busy trying to ...
A: Kim, AH. sbin/unmount is a unix UNMOUTING utility. It restarts from the DVD? That's GREAT. ...
|
| No shut down | 7/8/2009 |
Q: I asked this question (quote below, with your answer) some time ago and have been busy trying to ...
A: Kim, Shutdown: Well, good and bad news. It's not your (specific) user on your machine. Onyx not ...
|
| No shut down | 7/7/2009 |
Q: I asked this question (quote below, with your answer) some time ago and have been busy trying to ...
A: Kim, Since we're now dealing with two problems, I'm going to break them up. Shutdown: I'd like you ...
|
| slideshows | 7/6/2009 |
Q: I took some photos from iPhoto and a couple of songs from iTunes and put them into iMovie (7.1.4). ...
A: Ernie, Create a slideshow in iDVD (or use your movie from iMovie.) In iDVD Press the 'DVD Map' ...
|
| imovie6 compatible camcorder | 7/4/2009 |
Q: First of all, can I upgrade imovie6 on my imac G4? If not, I would like to know what kind of ...
A: The man at best buy doesn't seem to be very familiar with best buy. I see at least 5 cameras from ...
|
| imovie6 compatible camcorder | 7/4/2009 |
Q: First of all, can I upgrade imovie6 on my imac G4? If not, I would like to know what kind of ...
A: Mary Anne, Actually there are over a dozen different types of camcorders. Here are the *major* ...
|
| Mac compatible MP3 player | 7/1/2009 |
Q: I have an Archos 105, which has a "mass storage" USB mode that is compatible with Macs. At work I ...
A: Well a Fat16 drive is readable and writable by OSX. 10.4 or 5. I wanted you to do the permissions ...
|
| Mac compatible MP3 player | 6/30/2009 |
Q: I have an Archos 105, which has a "mass storage" USB mode that is compatible with Macs. At work I ...
A: Paul, I have a couple of thoughts, and since I don't have an Archos 105, I can only throw some ...
|
| .mts files now won't play | 6/29/2009 |
Q: Hey Jeff. I was able to play .mts files well in Toast Video Player 9. I upgraded to Toast 10 Pro- ...
A: Dave, Do you have some webspace that you could upload it to like a dot Mac/me account? If not, you ...
|
| .mts files now won't play | 6/28/2009 |
Q: Hey Jeff. I was able to play .mts files well in Toast Video Player 9. I upgraded to Toast 10 Pro- ...
A: Dave, Ok, those were the obvious questions.... Let's try some more specific items What version of ...
|
| MAC OS and LINUX UBUNTU | 6/28/2009 |
Q: I recently just got a hold of my aunts old apple mac os. I cant say much about the model except that ...
A: Ritchel, There should be some live CDs that work with the G3. I'm not sure the version of Ubuntu ...
|
| .mts files now won't play | 6/27/2009 |
Q: Hey Jeff. I was able to play .mts files well in Toast Video Player 9. I upgraded to Toast 10 Pro- ...
A: A couple of ideas, nothing huge... First, Toast 9 and Toast 10 can co-exist on the same machine - ...
|
| flashing folder | 6/26/2009 |
Q: i have a 24" imac, and it shut down recently) i restarted the computer and now it doesnt boot but a ...
A: Andrew, I think your internal had drive is bad. What makes me think this is that you've built an ...
|
| sound input problems | 6/25/2009 |
Q: I have a new mac mini, OS 10.5.6. When I plug a mic jack from a head set (I've tried 2--a Dynex ...
A: David, We're a little out of my league - both in audio wiring and mac Mini's (Hey, I don't have ...
|
| SMPTun | 6/21/2009 |
Q: what is and where is the account preference panel? And what is SMTP?
A: Kay, I'm assuming you're talking about OSX mail. You'll find the account preference by launching ...
|
| Airport looses ability to locate signals | 6/21/2009 |
Q: I have a Mac OS X Version 10.5.6. Over the past week the same frustrating scenario is repeating ...
A: Esther, There are three possibilities with your problem: 1) The hardware is failing in your mac 2) ...
|
| imovie6 compatible camcorder | 6/15/2009 |
Q: First of all, can I upgrade imovie6 on my imac G4? If not, I would like to know what kind of ...
A: Mary Anne, You can't really upgrade to the new version of iMovie (that'd be from iLife 08 or 09.) ...
|
| Colour shift | 6/10/2009 |
Q: G4 silver DD running OSX 10.3.9 Problem started when I had to force quit from the finder. Now when I ...
A: David, I'm going to try a guess before I do a systematic shot at what's wrong. You've done the big ...
|
| iphoto thumbnail and view | 6/2/2009 |
Q: i have recently moved photos from time machine to iphoto and back again a few times. now many of my ...
A: Vincent, Is the photo actually there? Could you right click and 'reveal in finder" for one of the ...
|
| Iphoto | 5/27/2009 |
Q: I have searched as far as I can and cannot find how to delete all duplicate photos without deleting ...
A: Roger, Boy do I have an answer for you. For the record, I couldn't find how to do it in iPhoto ...
|
| Shutdown failure | 5/26/2009 |
Q: I'm having a weird problem with my MacBook Pro (2.4GHz intel core 2 duo, 4gb RAM, OSX 10.5.7) - in ...
A: Kim, Lots and lots of ideas. No one single 'solution' though. When did this problem start? By ...
|
| Menu bar 3rd party icons | 5/24/2009 |
Q: Imac Intel Core Duo with OS Leopard. I installed Titanium Toast 10 which came with CD Spin ...
A: Susan, What did Roxio say when you contacted them? I believe the driver you want is in your system ...
|
| Menu bar 3rd party icons | 5/24/2009 |
Q: Imac Intel Core Duo with OS Leopard. I installed Titanium Toast 10 which came with CD Spin ...
A: Susan, Quit the Menu item. Download App Cleaner: <http://www.freemacsoft.net/AppCleaner/index.php> ...
|
| ocx system runing Panther | 5/23/2009 |
Q: I bought an ocx Panther system from the thrift shop it boots up but the previous user is unknown as ...
A: Kevin, You're going to need an OSX boot disk (and likely it'll have to be 10.2 or 10.3) depending ...
|
| Mac osx wont boot up | 5/20/2009 |
Q: My I Mac wont boot up. When I turn it on I get a grey folder with a flashing question mark in the ...
A: Glyn, This is 'open' ended...we're going to have to try a few things here. I'd like you to grab ...
|
| Photobooth wont launch properly | 5/11/2009 |
Q: I have a macbook 2.4 bought in nov 2008 in SF CA and I updated the OS to the leopard 10.5. Can that ...
A: Norman, If it didn't show up, it wouldn't be 'fixable' by a software upgrade. I don't know what ...
|
| Photobooth wont launch properly | 5/10/2009 |
Q: I have a macbook 2.4 bought in nov 2008 in SF CA and I updated the OS to the leopard 10.5. Can that ...
A: Norman, Please have a good laugh - I'm in philadelphia, often called "phil" or Phila, and thought ...
|
| Photobooth wont launch properly | 5/10/2009 |
Q: I have a macbook 2.4 bought in nov 2008 in SF CA and I updated the OS to the leopard 10.5. Can that ...
A: Norman, No, upgrading to leopard will not disable photobooth or ichat's ability to do isight. The ...
|
| adobe loading | 5/5/2009 |
Q: adobe wants to update and loads first making it impossible to get past 'all the windows' that load ...
A: Deb, I think your question is 'whats wrong' - and I dont' know from what you've told me. What I ...
|
| iMac and Sony DVD Camcorder 108 | 5/1/2009 |
Q: I was just searching through possible options and came across a post regarding my Sony DCR 108 ...
A: Curtis, I don't know if you looked at the iLife/iMovie camera support page: ...
|
| My mac mini OS X Leopard won't start start up? | 4/15/2009 |
Q: I recently purchased a Mac Mini from a friend of mine that was practically brand new and in perfect ...
A: Steph, I suspect the hard drive is dead. But, If you turn it on with a mac os CD/DVD in, ...
|
| internet connection sharing between an xp box and osx box | 4/10/2009 |
Q: i think the subject is the question here... 1. an answer to whether its possible. 2. a how-to or ...
A: Piranha. It's possible given that you have two different types of Internet connections. So, if you ...
|
| WORK SAFTY | 4/10/2009 |
Q: I was wondering would you please explain to me: what does safe boot do? P.S I've got a eMac which ...
A: Cameron: Safe boot explained by apple: http://support.apple.com/kb/HT1564 # It forces a directory ...
|
| colors messed up | 3/26/2009 |
Q: Here is my problem: whenever I start up my Mac Mini OS 10.4, the colors first appear fine but once ...
A: Nic, It's a strange problem. Ok, three things I want you to try/look at. a) Let's check that ...
|
| WHERE IS IT? | 3/16/2009 |
Q: Recently before Christmas I did a security update via the software update preference, it went ...
A: Cameron, There are several utilities on your OSX DVD: http://support.apple.com/kb/HT2055 On ...
|
| PUT IT AWAY | 3/14/2009 |
Q: I was wondering would you please tell me: when people install additional stuff on their computers, ...
A: Cameron, I'm unsure on how to answer this: if you're asking me, physically, where those things are ...
|
| mac | 2/24/2009 |
Q: how do I get powerpoint on a mac.
A: Tim, Purchase Microsoft Office: ...
|
| Mac User | 2/15/2009 |
Q: When I created a new user - iPhoto works perfectly (with thumbnails). How can I fix my user ...
A: Cora, The reason that your name (and then later admin) were grey was because they ALREADY belonged ...
|
| Mac User | 2/11/2009 |
Q: When I created a new user - iPhoto works perfectly (with thumbnails). How can I fix my user ...
A: Cora, I've been thinking about this deeply for the last two/three days. Yes, it's a stumper for me ...
|
| Mac10.4.11 burned disks now locked | 2/10/2009 |
Q: still the same matter - my desktop is the normal arrangement, I was referring to items in the Dock ...
A: U It may or may not be something about permissions; but I'm struggling to help because we have to ...
|
| Mac10.4.11 burned disks now locked | 2/10/2009 |
Q: still the same matter - my desktop is the normal arrangement, I was referring to items in the Dock ...
A: Udo, Your desktop is a series of shortcuts/aliases. If you drag a PROGRAM it goes to the LEFT of ...
|
| Mac10.4.11 burned disks now locked | 2/9/2009 |
Q: something has changed on my Mac; when I burned disks from Finder I used to then be able to download ...
A: Udo, Something is majorily wrong. Documents isn't on the desktop. Neither is iTunes, iPhoto or ...
|
| Mac10.4.11 burned disks now locked | 2/8/2009 |
Q: something has changed on my Mac; when I burned disks from Finder I used to then be able to download ...
A: Udo, I think you're trying to move a file from your CD/DVD. You can't modify material on an ...
|
| iPhoto | 2/7/2009 |
Q: You said you were patient, so I hope you don't mind that I'm back again. I went to HD and did ...
A: Cora, I've been thinking about this for two days, and yes, I'm stumped. If I had control of the ...
|
| iPhoto | 2/7/2009 |
Q: You said you were patient, so I hope you don't mind that I'm back again. I went to HD and did ...
A: Cora, I think I know what's wrong (with the apple instruction...) It says: Locate the original ...
|
| iPhoto | 2/6/2009 |
Q: You said you were patient, so I hope you don't mind that I'm back again. I went to HD and did ...
A: Cora, Ok, let's go back and make sure you did one this: From this: ...
|
| Thumbnails in iPhoto | 2/5/2009 |
Q: Last week I was able to see an Album in thumb8p115nails on my Mac OS X Version 10.5.6. Now I can ...
A: Cora, Ok, since that didn't work, I'll ask more specific questions (as the answer isn't a 'quick ...
|
| Mac OS upgrade from 10.3 to latest | 2/5/2009 |
Q: I have a g4 933 mhz running 10.3 and would like to update to the latest version of the operating ...
A: David, It sounds like you have this mac: ...
|
| colors messed up follow-up | 1/28/2009 |
Q: I booted up using the fsck method. The computer "appeared OK", so I rebooted but the problem ...
A: Nic, What's wrong is that there is a preference specific to your user. If we trash the right ...
|
| System Preferences Not Opening | 1/27/2009 |
Q: When I try to open System Preferences the window will not open. It is in my applications folder and ...
A: Parker, it sounds like you're doing fine so far. If you launched the disk utility, in the top left ...
|
| System Preferences Not Opening | 1/27/2009 |
Q: When I try to open System Preferences the window will not open. It is in my applications folder and ...
A: Parker, If it's in your applications folder, and does not launch when you double click it, ...
|
| colors messed up follow-up | 1/26/2009 |
Q: I booted up using the fsck method. The computer "appeared OK", so I rebooted but the problem ...
A: Nic, Ok, so we can rule out hardware. I'd like to rule out your user. Can you go into system ...
|
| startup colors all messed up | 1/25/2009 |
Q: Every time I start up, the screen displays only a few colors, making it impossible to discern what's ...
A: Nic, I need to still isolate that it's not your hardware. It certainly sounds like software from ...
|
| startup colors all messed up | 1/24/2009 |
Q: Every time I start up, the screen displays only a few colors, making it impossible to discern what's ...
A: Nic, Well, I'd like you to boot off the system disk (hold down the C key). If the colors are fine ...
|
| Mac OS X 10.411 | 1/21/2009 |
Q: I need to know what type of speakers will work on my MAC. (Do they have to be Apple? I received the ...
A: Dale, The answer is maybe. OSX has some drivers of USB fobs that have analog Audio input/outputs. ...
|
| failure of G4 laptop to restart following automatic updates | 1/20/2009 |
Q: I purchased a 12" G4 laptop on ebay a few months ago. It came with OSX Tiger preinstalled. It has ...
A: Ann, Sorry about this long response. The reason I asked you about your Tiger disk, is because I ...
|
| failure of G4 laptop to restart following automatic updates | 1/20/2009 |
Q: I purchased a 12" G4 laptop on ebay a few months ago. It came with OSX Tiger preinstalled. It has ...
A: Ann, Do you have access to another macintosh? Do you have your tiger disk and/or the disks that ...
|
| ActiveX | 1/17/2009 |
Q: My wife is working with a company that said she needs to download activeX for some reason. I know ...
A: Jim, Unfortunately, Active X is a technology that microsoft created to allow increased ...
|
| compression programs | 1/9/2009 |
Q: Windows users employ an application called WINRAR to compress files and folders. Apple users employ ...
A: Jim, Sure I do. First, neither are the default. Zip still is the leading win compression. And ...
|
| Locked folder on imac desktop | 1/6/2009 |
Q: I put a USB music pen in the back of my imac in the USB port, put music on but have two folders ...
A: Charmaine, I have a feeling there is an NTFS partition or a permissions problem. 1) Who makes the ...
|
| SAFARI TEST | 1/1/2009 |
Q: I run OS 10.4.11 on a mac mini. Safari is awfull. If I open a second window, within i-2 minutes, ...
A: Alex, I'm confused by two things you're saying: First: "Safari has not changed. It is still a one ...
|
| ONYX OK ! | 12/31/2008 |
Q: I run OS 10.4.11 on a mac mini. Safari is awfull. If I open a second window, within i-2 minutes, ...
A: Jim, Ok, let's try safari. Don't use the 'older version' - only the current one. Onyx doesn't ...
|
| SAFARI | 12/31/2008 |
Q: I run OS 10.4.11 on a mac mini. Safari is awfull. If I open a second window, within i-2 minutes, ...
A: Jim, Good, no 'major' problems on your system. Onyx will wipe out a bunch of cache files that will ...
|
| SAFARI | 12/30/2008 |
Q: I run OS 10.4.11 on a mac mini. Safari is awfull. If I open a second window, within i-2 minutes, ...
A: Jim, It sounds like some odd things are going on. Safari is normally a well behaved browser. It ...
|
| Samsung digital cam andMAC | 12/29/2008 |
Q: Is there a way to download from this cam to the IMAC i do not have any MAC software for it ANSWER: ...
A: Jan, Ok, we're good to go. You have a firewire camera. You should see a connection on your camera ...
|
| Samsung digital cam andMAC | 12/28/2008 |
Q: Is there a way to download from this cam to the IMAC i do not have any MAC software for it
A: Jan, I need a bit more information to be of help. Which Samsung camera? Model number? USB or ...
|
| External HD for MAc | 12/26/2008 |
Q: im a bit confused cause im logged on with admin rights. I tried copying things from another computer ...
A: Dave, I think I know what's wrong. How to fix it, is a different problem. Open up disk utilities ...
|
| finder desktop troubles | 12/17/2008 |
Q: my desktop displays files and folders but I can not open anything using the mouse. If i click the ...
A: Ok, I have a couple of guesses/possbilities. If we're assuming the mouse isn't bad... If you can ...
|
| Overprinting on websites in Safari | 12/15/2008 |
Q: I have a ten month old desktop iMac -dual core - flat screen - OSX Leopard. On Safari on many ...
A: Jim, It's not you and it's not Safari - at least I don't think so. I think it's poor webdesign ...
|
| Slideshow to DVD | 12/15/2008 |
Q: I have iphoto and powerpoint. I would like to create a slideshow that can be shown on a DVD ...
A: Kay, I don't know what you can do without a DVD burner. Yeah, the new iLife would have helped - if ...
|
| invisible external drives | 12/14/2008 |
Q: I have a MacBook Pro with Leopard. I am using a Iomega MiniMax 450gb external drive to store itunes ...
A: Max... Does it show up in the disk utility? Does it show up in system profiler (in your utilities ...
|
| video preview problem | 12/12/2008 |
Q: Until recently, I was able to preview QT, wmv and avi videos in a Finder window and now (after a ...
A: Red, Flip 4 mac only helped with WMV files...and some types of Avi files. Try Perian : ...
|
| startup problem after power outages | 12/10/2008 |
Q: I have had a repeating problem with my iMac G5 using OSx 10.4.11. I live in an area where there are ...
A: Marty, The problem could be one fo two things. First, you don't say how old the iMacG5 is, but I"m ...
|
| Pinwheel of Death | 12/7/2008 |
Q: Often when I am executing a command to the computer, I will get that dreaded color pinwheel, the PC ...
A: Mac Rookie, Press Command-Option-Escape. This will bring up the force quit window. Select the ...
|
| installing tiger | 12/3/2008 |
Q: After installing tiger on my G4, I received the following message "The application 'Transport ...
A: Sue, By any chance do you have (or did you have) the Palm desktop installed? The Hotsynclib is a ...
|
| PowerMac G4 Quicksilver | 12/3/2008 |
Q: I just bought a powermac g4 quicksilver off of craigslist and it worked fine for about 2 months. ...
A: Magdalene, Just because the warranty was up, doesn't mean they can't work on it. Is it a common ...
|
| Burning a CD from Downloaded Music | 11/28/2008 |
Q: A friend asked if I would download Oprah's free music for her. I did that (they are in MP3 format). ...
A: Ron, Yup. The problem is what you actually burned. A CD Disc is something very specific. AIFF or ...
|
| duplicated "Library" | 11/27/2008 |
Q: I seem to have two folders titled LIBRARY. One is directly under my HD folder and the other is a ...
A: Kaley, What a great question! I get this one (professionally) all the time. Your macintosh ...
|
| usb hard drive not detected mac os x 10.3.9 | 11/25/2008 |
Q: im using a mac os x 10.3.9. i got a problem with my powerbook G4 where the external drive using the ...
A: ahmadraisj, If you open system profiler (under your utilities folder), you'll see a list of things ...
|
| LG rewriter NOT recognized under Bootcamp - Second tray problem. | 11/25/2008 |
Q: I have a LG blu-ray rewriter (ref : GGWH20L) inside my Mac Pro (2x2.66 HHz Dual-Core Intel Xeon, OS ...
A: William, I can only make a guess or two (but they'll be decent guesses). I think you have a ...
|
| Email attachments mac to pc | 11/24/2008 |
Q: Philip, I feel bad - whoever was your help back then misinformed you (or didn't show you how to ...
A: Mary, It's a different world in 2008. Right click and compress your files before bring them to ...
|
| MORE TIME | 11/20/2008 |
Q: I was wondering would you please explain to me: how do our computers know when it's day light ...
A: Cameron, Actually that's pretty easy. First, your mac stays sync'd to an atomic clock (it does the ...
|
| X11.app utility to enable OpenOffice | 11/19/2008 |
Q: Jeff... I used to be an allexperts volunteer--many years ago when folks still wanted advice about ...
A: Kevin, Ah, X11 is part of the Developer tools - specifically, it's part of UNIX - X11 is a 'user ...
|
| Duplicating DVDs | 11/17/2008 |
Q: I'm having trouble duplicating a DVD for a friend. I have a G4 867 running 10.4.11. The original ...
A: Ron, That's the problem. It's a commercial DVD, and likely has the CSS (content scrambling ...
|
| Start up Issues | 11/13/2008 |
Q: I'm using Tiger on a G5. When starting up I get the sound, then the apple logo then a screen that ...
A: David, I hate to say it, but I think your hard drive is bad (or going bad.) If you're able to run ...
|
| Mac Emoticons | 10/31/2008 |
Q: Can you recommend a safe website that offers free Mac emoticons?
A: Michelle, Attached is a search from Macupdate for emoticons: ...
|
| mac | 10/31/2008 |
Q: i have now relised that i can not open some folders such as safari and also i can not save a game, ...
A: James, I'm pretty sure you can't delete the system hard drive. Safari is a program, do you mean ...
|
| power button flashes on blueberry mac | 10/28/2008 |
Q: My old blueberry desktop worked yesterday. I use it in my kindergarten classroom for students to ...
A: Teresa, It's hard to say. Here are the possibilities: Power supply is bad Logic board is bad Hard ...
|
| OSX UPGRADES | 10/27/2008 |
Q: I HAVE A G3 (BLUE) I HAVE OS X 10.1.5 AND I CAN'T SURF THE NET ....(USEING IEXPLORE) I THINK I HAVE ...
A: Ray, Attached is a link to everymac.com ...
|
| Safari problems | 10/26/2008 |
Q: I have 2 questions: 1- My toolbar in Safari has disappeared completely, all except for the "Add ...
A: 1) It sounds like you've got the Bookmark bar (Not the toolbar) hidden. View>Show bookmarks Bar. 2) ...
|
| Sony dcr dvd 108 | 10/22/2008 |
Q: after looking through your archives of questions I think I'm hooped but will ask anyway. I just ...
A: TJ, For free, from squared5.com is mpegstreamclip. It will allow you to 'rip' material from your ...
|
| iMovie HD photo quality | 10/14/2008 |
Q: When I make a movie using photos and video clips in iMovie HD, the quality of the photos once ...
A: Ali, The problem is that video is much, much lower quality than your still. You have an 8 ...
|
| Final Cut | 10/12/2008 |
Q: I was rendering a clip in Final Cut and the program stopped working, I can not open or close any ...
A: César, Well, if it stopped working, you're going to have to force quit it. There's a chance when ...
|
| iMac commands and compatibility | 10/11/2008 |
Q: I’m using an iMac, OS X v.10.5.4, and most of what I do is in Quark 6.1 and MS Office:mac ...
A: Frank, Wow, that's three questions. I no longer use word (I now use OpenOffice - a free open ...
|
| imovie to final cut pro | 10/9/2008 |
Q: Why is there static in the audio when I imported a file from imovie? I have the video but no sound ...
A: Ulysees, I don't think that FCP supports that version of iMovie. If you're just trying to get ...
|
| Editing free software | 10/2/2008 |
Q: I am looking to do the following: 1) cut an audio file which is a .mov file 2) edit videos which i ...
A: Salim, 1) If it's just an audio file - I'll suggest Audacity (google this - it's open source + ...
|
| updating to leopard | 9/28/2008 |
Q: What exactly do I need to back up before updating to Leopard and how do I do it? Will updating my ...
A: Sara, There are two major ways to update OSX. Either way, I'd back up my user (Macintosh ...
|
| Used G5 | 9/26/2008 |
Q: I bought a used G5 and if works fine. However the previous owners name keeps popping up in places. I ...
A: Xavier, You don't tell me where it 'pops' up - so I have to give you some generic advice. It ...
|
| Burner | 9/24/2008 |
Q: I have a MacBook 13" running 10.5.5. I have an external burner: TDK DVDRW0404N. It's been ...
A: Jerry, I don't think it's a driver issue. I think the drive is going bad. You mention that the ...
|
| FCP/macbook pro help | 9/24/2008 |
Q: im usually pc based so am totally new to macs and need some help please. im thinking about getting ...
A: Gerry, I don't know where you'd buy an older copy of FCP. I'd certainly advice you against buying ...
|
| IBook G4 will upgrading solve my problems? | 9/17/2008 |
Q: I recently downloaded the latest version of Safari on my I Book G4 running 10.3.9 When it all went ...
A: Sharon, That's only the first step in repair, the are about 3-4 things to do, but they become ...
|
| IBook G4 will upgrading solve my problems? | 9/16/2008 |
Q: I recently downloaded the latest version of Safari on my I Book G4 running 10.3.9 When it all went ...
A: Sharon, There are three things that could be done. First, we could try to repair your mac. Second, ...
|
| precision optical mouse | 9/16/2008 |
Q: Jeff ... the mouse on my computer (eMac) Mac OS X, gives the cursor/pointer erratic, jerky ...
A: Lyn, There definitely sounds like there's something wrong iwth your mouse. My best suggestion ...
|
| reinstall, clean, external hardrive | 9/13/2008 |
Q: My mac (macbook pro intel) osx 10.4.11, has been running a bit slow and i thought it would be a ...
A: Clarke, No you can't do this. At not least the way you want. First, it sounds like you're ...
|
| Disk spins, won't boot, chime or beep | 9/11/2008 |
Q: Sir. Thank you so much for whatever suggestions you can offer for my problem. I am temporarily ...
A: Erik, Thanks for the details. It was very helpful. I think the 2nd machine is broken. Some ...
|
| Quark Xpress | 9/10/2008 |
Q: I am running Mac OS and using both quark 6 and 7 and where the program would go to the last used ...
A: Steve, I don't like placing blame - Apple has two sets of compatibility paths, Quark is working ...
|
| Applications that don't start | 9/9/2008 |
Q: I have 2 old iBooks both G3. On each machine I have had (different) applications fail to start ...
A: Lorin, Here's how to find the system error log: In your utilities folder there is an application ...
|
| dead ibook | 9/9/2008 |
Q: my ibook G4 recently died. It just clicked off and when I try to turn it back on, it clicks and ...
A: Meg, It depends on what was wrong with your old laptop. Are you going to an Apple store? Buying ...
|
| how do I upload video from my camera? | 9/4/2008 |
Q: How do I upload videos taken on my camera (canon sd 630) to either iphoto or imovie? I have a ...
A: Let's do photos first - it sounds like you have a photo camera (connects via USB?). Does iphoto see ...
|
| login to www.apple.com | 9/2/2008 |
Q: I have a powerbook G4. At home I try to login to any of the apple sites and Safari tells me the ...
A: Well, this is very strange. You're able to ping apple, you're able to traceroute apple... Which ...
|
| login to www.apple.com | 9/2/2008 |
Q: I have a powerbook G4. At home I try to login to any of the apple sites and Safari tells me the ...
A: Ok. Let's try something else. In your utilities folder there's a program called network utility. ...
|
| which route should i go to emulate XP Office 07 on my Powerbook G4? | 9/1/2008 |
Q: I recently bought my first Mac, a 15" Powerbook G4 running 10.5.4 (if thats not right, i know its ...
A: Harrison. Thanks for the kind words. I'm hesitant to tell you to spend any money. That machine ...
|
| login to www.apple.com | 8/31/2008 |
Q: I have a powerbook G4. At home I try to login to any of the apple sites and Safari tells me the ...
A: Humberto, I think there are a dozen things that could cause this: Let's start with this: where are ...
|
| Camcorder compatibility with Mac OS 10.5 | 8/30/2008 |
Q: I want to buy a camcorder, not an expensive one, around £260 ($250?). I am looking at a JVC with ...
A: Martin, Instead of suggesting a specific camera, I'd rather suggest cameras that are definitely ...
|
| mp3 | 8/25/2008 |
Q: I have some mp3's that are old time radio shows. In my iTunes the rate shows as 22.050khz and each ...
A: Ed, It depends on the type of CD you want to make; CD or MP3 CD. To set this, open your iTunes ...
|
| Calendar and Contact Categories in Entourage | 8/14/2008 |
Q: Can you help me please with the following three questions. I have included a tiff document to show ...
A: Gareth, Since I don't use entourage, I can only 'guess' at some of the right answers. There is a ...
|
| MacMAME | 7/20/2008 |
Q: I cannot play MacMAME with my PowerPC. When I run it, no game lists are present. But i have placed ...
A: Again, I have no idea - as I've never used MacMame and don't have a PPC system any more... but a ...
|
| MacMAME | 7/19/2008 |
Q: I cannot play MacMAME with my PowerPC. When I run it, no game lists are present. But i have placed ...
A: Joinseto, I have no idea; but I'll recommend you get the latest osx macmame here: ...
|
| camcorder compatibility with Mac | 7/15/2008 |
Q: What about the compatibility of the Canon FS 100 with Mac? Is the small Flip camcorder ...
A: Benjamin, I don't have any personal experience with either. A google search says yes: ...
|
| Powerpoint to CD | 7/11/2008 |
Q: I've searched all over the net for an answer to this but no success. Perhaps you can supply some ...
A: Bob, Well, Powerpoint is of no help to us. But Apple's Keynote (part of iWork) can open Power ...
|
| CHECK UP - OS X 10.4 | 6/30/2008 |
Q: I was wondering would you please suggest to me: how often should I do a software update within ...
A: Cameron, It depends on what you're doing. If you're on a 'high end' editing system (Avid, final ...
|
| account retrieval | 6/28/2008 |
Q: I have just changed web host and the advice was that I could just delete my old email account and ...
A: Sofia, Sorry, I only have bad news for you. Unfortunately this isn't a Mac problem. It sounds ...
|
| email system compatable with outlook express | 6/27/2008 |
Q: I am a computer novis who have just moved my website to another host. That part is fine and ...
A: Sofia, Sigh. Your new isp aren't very macintosh strong. Outlook express has been dead on the ...
|
| laptop | 6/25/2008 |
Q: running osx (version 10.5.5 i think according to system profiler) but im not sure which version. ...
A: Adam, Things may be pretty bad. It sounds like your hard disk is bad (by the way, it's 10.5.3). ...
|
| Powerbook screen saver problem | 6/25/2008 |
Q: Ever since I bought my G4 Powerbook with OS 10.3.9, the screen saver has started erratically. It is ...
A: Katie, The only thing I can think of is that you have the screensaver set based on one of the ...
|
| Internet Explorer | 6/17/2008 |
Q: I want to download Internet Explorer for my Mac OSX.3.9 Dual 1.8 GHz PowerPC G5. I do not know ...
A: Caroline, Internet Explorer was discontinued by Microsoft years ago. I suspect you 'need it' for ...
|
| iPhoto - numerous problems since updating to Leopard | 6/15/2008 |
Q: Not sure if you can help at all - I have quite a random problem that even the apple store and their ...
A: Joanna, It sounds like you have *numerous* iPhoto problems. I'm going to give you some suggestions ...
|
| Virus detection software for iMac | 6/13/2008 |
Q: I just sent a 10-page website on a CD to a client, simple html pages built on an iMac with Adobe ...
A: Mike, There are ZERO viruses on the Mac. None. Zip. Denada. Technically there are two proof of ...
|
| drive not mounting | 6/12/2008 |
Q: I have a Hard drive (seagate 250 GB) that seems to have become unmounted. It happened I think when I ...
A: Keith, I'm not sure that the drive is okay. You indicate that the drive 'became unmounted' while ...
|
| DVD burn movies. | 6/11/2008 |
Q: New to MacBook computers. Some movies were downloaded from the VEOH web site. How does one burn ...
A: Tony, I have no idea what the VEOH website. What format were the movies downloaded in? One burns ...
|
| Disk Utility & itunes Not Responding | 6/10/2008 |
Q: I have a PowerBook G4 and running OSX 10.3.9. First I am having trouble opening itunes and the ...
A: Grace Grab your OSX.3.9 disk. Reboot, hold down the C key. This is the installer disk...but it ...
|
| linkinus question | 6/1/2008 |
Q: ok so i use linkinus for my irc software. and they just updated the software and when i try to ...
A: Luke, It sounds like you've mounted the disk image, but haven't copied it to your applications ...
|
| iMovie HD 6.04 | 6/1/2008 |
Q: I hope I can explain this problem properly. I have many low res. photos I am using along with mini ...
A: Bill, Since we both understand the problem is the scaling.... The ken burns 'effect' scales and ...
|
| Leopard | 5/30/2008 |
Q: I now have 10.3.5 and every time I option-drag copy a file, the name changes (my docs2008 becomes my ...
A: Ed, First, please, please upgrade to 10.3.9. Running the latest version of the Mac OS reduces bugs ...
|
| Iphoto | 5/26/2008 |
Q: Gday Jeff, Mate i have a problem re iphoto app. Everytime i try to open it it quits unexpectedly ...
A: Roscoe, Did you follow the apple article? Open your pictures folder on your mac. You'll see ...
|
| Iphoto | 5/25/2008 |
Q: Gday Jeff, Mate i have a problem re iphoto app. Everytime i try to open it it quits unexpectedly ...
A: Roscoe, Hope you're well. It sounds like the iphoto database might be corrupted (or possibly the ...
|
| KEYCHAIN | 5/22/2008 |
Q: I have just recently installed TIGER in my beloved old G3 iMac (600Mhz, 786 MB Ram) and I can't ...
A: J.R. Two things. First, go to keychain and run keychain first aid. Second, make sure in safari ...
|
| Software problem with Illustrator/Photoshop | 5/21/2008 |
Q: Jeff, I have an IMac with 1GB of ram installed & running OS X 10.4.11. When I am working in ...
A: Jim, You're having enough problems, that I'm going to suggest contacting Adobe. Frankly, I don't ...
|
| Safari | 5/21/2008 |
Q: I use OS X Tiger and Safari. While using Safari how do I download an image from the 'Net as a ...
A: Angel, Unfortunately, You can't download something from the net as a 'little picture'. You have to ...
|
| Mac OSX 10.3.9 | 5/20/2008 |
Q: Can you tell me do any of the email browsers out there support sending jpg attachments using a Mac? ...
A: I'm not sure I understand the problem here. I just tested this with gmail (it has nothing to do ...
|
| Microphones in a Macpro? | 5/18/2008 |
Q: I just purchased a MacPro 3,1 this year and for the most part I've been very happy with my ...
A: AD, Plug it into your Mac: make sure it's in the left side port of the rear panel (right panel on ...
|
| Voice recognition | 5/18/2008 |
Q: I am looking for the best speech and voice recognition software for mac. I was wondering if there is ...
A: Conor, OSX has the ability (built in) to accepts commands like "open itunes." That's not what ...
|
| Mac G4 Cube performance enhancement | 5/16/2008 |
Q: Will adding an external firewire hard drive improve the performance of the machine? In other words ...
A: Michael, Unfortunately, not. Buying a faster processor will speed up the processing. *Possibly* ...
|
| Erratic mouse behavior. | 5/12/2008 |
Q: I'm working on an iMac G5 that is some 4 years old and runs on OSX 10.3.9. For some 2 weeks now, ...
A: Luc, I think you've diagnosed it correctly. I'm going to suggest that, yes, you're right, it's the ...
|
| Camcorders/film editing | 5/11/2008 |
Q: ....i have a question about finding the right camcorder for my macbook for editing. The mini DVD's ...
A: Ray, Pretty much *any* camcorder that is dv...and not DVD. DVD camcorders record, primarily for ...
|
| itunes | 5/11/2008 |
Q: Jeff- I have an iMac G4 running OS10.2.8 ---- apparently, I need to upgrade to 10.3.6 or higher to ...
A: Barry, Go to ebay. Search for "Panther macos" ...
|
| SO DIFFERENT | 5/10/2008 |
Q: I have at Mac at home witch has a DVD/CD player in it. I was wondering would you please me: is the ...
A: Cameron, Essentially yes... Except that computers will display video progressive, and TV's produce ...
|
| DVD Authoring HDV with FCP and DVD Studio Pro4 | 5/9/2008 |
Q: I shot footage with my new JVC GY200U in HDV 720p60 native. I have exported the footage as ...
A: Michael, I'm trying to track down your problem. Again, specifically, does the 720p60 file open in ...
|
| macbook trackpad/keyboard | 5/4/2008 |
Q: *Note: I use Mac OS 10.5 ------------------------ Hi, Okay, so I bought a new MacBook Pro from my ...
A: Yeah, totally bizarre. Doesn't make any sense at all. How are you handling it when it stops ...
|
| Mac G3 OS 9 HD failure | 5/3/2008 |
Q: Jeff, I have a G3 Biege that has run well for 10yrs. I recently have been had a network issue which ...
A: David, I'm guessing here - I think the hard drive is bad; when you can't do a full format, the ...
|
| recovering deleted data | 5/2/2008 |
Q: In an attempt to clean up my computer and get it to run a little faster, I downloaded a hard drive ...
A: Chris, Maybe. Maybe you can get it back. The act of reading this webpage could screw it up. When ...
|
| Mac not showing external harddrive anymore | 5/1/2008 |
Q: I am running an iMac G4 (OS 10.4.11) and have been using Firestore FS-4HD external DTE hard drives ...
A: Troy, I don't know if this is straightforward. There are four possible problems: 1) The computer ...
|
| browser history | 4/21/2008 |
Q: because she was on her MySpace account all day instead of working and was wanred several times and ...
A: Lisa, It may be too late. All your ex-employee would have had to do is this: Clear her browsing ...
|
| moving iMovie files to external hard drive | 4/11/2008 |
Q: I have just purchased a 750 GB External Hard Drive and want to move my iMovie files currently on my ...
A: iMovie 6 projects (and earlier) put all your video in the single iMovie project. Copy that project ...
|
| iPhoto 08 - disappearing photos | 4/9/2008 |
Q: i uploaded some photos and as I am scrolling i can see the but if I stop the thumbnails disappear - ...
A: Claudette, It sounds like the iPhoto cache is corrupted. You could try deleting it. iPhoto ...
|
| slow boot up | 4/7/2008 |
Q: I use a powerpc IMac G5 OS 10.3.9 It takes a long time - over a minute - to boot up. Any ...
A: Nothing that I mentioned...but you might want to run a utility called onyx. ...
|
| Advice for best camcorder to buy | 3/30/2008 |
Q: Jeff, I am having trouble with my old Sony TRV103 camcorder and imovie 08' so I am looking to ...
A: Rob, Avoid camcorders that use DVDs at all costs (as you'll spend hours converting the footage to ...
|
| Mac screenshot? | 3/30/2008 |
Q: 3.9 OS. Somehow I must have changed something because when I take a screen shot now it opens with ...
A: Robert, I don't understand what you mean by: 'but I can't cut out images- the screen just moves ...
|
| G3 Pismo | 3/29/2008 |
Q: I don't know how to explain whats wrong with my mac. I was deleting everything I could to make room ...
A: Dan, Unfortuantely, It sounds like you deleted a critical font. I'd suggest getting your OSX ...
|
| Mac screenshot? | 3/29/2008 |
Q: 3.9 OS. Somehow I must have changed something because when I take a screen shot now it opens with ...
A: Robert, You have two issues - first acrobat has co-opted all your pdf files. You can have apple's ...
|
| HVDVD_TS problems... | 3/26/2008 |
Q: I do everything by the book, I've been using DVD Studio Pro since it's first version. But now I ...
A: Esteban, First, the HD-DVD format is dead. So if you're making this dvd, realize even if you burn ...
|
| cannot see pictures | 3/24/2008 |
Q: iMac 1.8ghz power PC G5 OS X 10.4.11, safari 3.0.4 As a new owner, I cannot see some pictures in ...
A: Cas, Pictures in the email can be put there one of two ways. Added to the email or linked through ...
|
| Complex slideshows | 3/20/2008 |
Q: i am running ilife 06 and the like. i used to own a pc and i made these complex slideshows for my ...
A: Jared, As a filmmaker, I'll tell you that I hate transitions beyond a dissolve or a wipe...but... ...
|
| My photo booth won't work either! | 3/19/2008 |
Q: 4.11, 2GHz Intel Core 2 Duo, 1GB 667MHz DDR2 SDRAM. My computer is not recognising it has a built ...
A: Holly, Two thoughts... First, see if your OSX boot DVD has system profiler on it (Apple menu>About ...
|
| Exporting Quicktime Files | 3/19/2008 |
Q: I have FCP 3, MAC G4 and 10.2.8 and am would like to transfer files to the web and for DVD from ...
A: Fred, I'm going to answer what i think your question is... What's the proper way to export video ...
|
| Imovie and Mac OS9 | 3/18/2008 |
Q: Sorry I read that you have given up on OS 9 but I have a question. My husband is filming a movie, ...
A: You don't tell me what drive you have...and I'm totally lost now on OS9.. I'd suggest an IDE drive ...
|
| Burn movie with Toast | 3/18/2008 |
Q: This is my second round with this question :) Hope YOU can help :) Thanks. To save myself from ...
A: Rich, I'm almost totally lost when I read the cut and pasted prior stuff. Basically, you need ...
|
| imac touble | 3/10/2008 |
Q: my imac gets these line across it and then freezes up - if I turn it off and on it will catch and ...
A: Buford, Yea, it sounds like the ram on your video card is 'bad'. It might have been heat, or ...
|
| LOCK-UP 2 - OS X 10.4 | 3/9/2008 |
Q: On Wednesday the 20th June 2007 I stumbled on how to lock your folders by going into get info and ...
A: Cameron, Authentication is under the idea that the Mac OS is a multiuser system; even if you don't ...
|
| Password problems | 3/8/2008 |
Q: I have a Mac os x tiger (10.4 I believe) I changed my password in my computer and forgot the new ...
A: Tony, I'm at a loss - If you follow those instructions at the apple document, and it doesn't work. ...
|
| deleted folders | 3/8/2008 |
Q: I have a Mac powerbook G4 Titanium with the old OSX Jaguar 10.2.8 operating system. I accidentally ...
A: Frank, It sounds like you damaged some serious key pieces of osx software. I'd run your installer ...
|
| Password problems | 3/7/2008 |
Q: I have a Mac os x tiger (10.4 I believe) I changed my password in my computer and forgot the new ...
A: Tony, Go back into the password reset, and make sure you get all the users (tony, and the root). ...
|
| LOCK-UP - OS X 10.4 | 3/6/2008 |
Q: On Wednesday the 20th June 2007 I stumbled on how to lock your folders by going into get info and ...
A: C. Barwick, You've got a locked folder. You're retrieving something from the trash and ...
|
| locked folders | 3/3/2008 |
Q: I copied a folder from a DVD onto the HD (iMac, 10.5.2) its locked and when I went to get info and ...
A: Ernie, Normally, on the mac, I'd never suggest this, but have you restarted the computer since ...
|
| WD Elements 160gb not there | 2/28/2008 |
Q: just got a wd elements 160gb portable hard drive for my 15" powerpc. i plugged it in like the very ...
A: Marc, If it's not showing up in disk utility....it can only be one of three things. 1) The drive ...
|
| A problem neighbor | 2/28/2008 |
Q: I have a neighbor that continues to switch my airport on to his own & can not figure out how to ...
A: Michael, (or michael's wife.) I think that your neighbor isn't an issue... You're just setup in a ...
|
| upgrading version | 2/25/2008 |
Q: I have an iMac Mac Os X 10.1.5, I bought the CD's to upgrade to a Tiger, on ebay. I do not have ...
A: Debra, Some thoughts... You're able to play cds? Your CD player may be damaged. One way to test ...
|
| Will tossing a hard drive alias mess anything up? | 2/24/2008 |
Q: OSX 10.3.9 iBOOK G-4 Elements (WD) 160 GB Portable Hard drive. Hey, Jeff- Last ...
A: Greg, Well, If what you indicated is accurate - that you dragged the HD icon onto your external ...
|
| upgrading version | 2/24/2008 |
Q: I have an iMac Mac Os X 10.1.5, I bought the CD's to upgrade to a Tiger, on ebay. I do not have ...
A: Debra, As I see it, there could be three things wrong. Let's take each, one at a time. 1) Your ...
|
| iPhoto importing problems | 2/23/2008 |
Q: iPhoto won't recognize my camera. I've been using it for awhile and a couple of times, it's done ...
A: Bonnie, I'm giving you the ideas I'd have for you to try... Plug the camera into the computer and ...
|
| Mac OSX 10.2.1 | 2/20/2008 |
Q: Can't get on to the desktop. Login box comes up and then when I type password, the progress bar ...
A: Roxanne, It sounds like your system has a problem with the loading of the OS. This could be ...
|
| NEED UPDATING | 2/14/2008 |
Q: I know that when you do a software update, you need to be connected to the internet for it to ...
A: C Barwick, Yes, you do have to be still connected so it can download that update. One thing I ...
|
| How to view my simple text coding as HTML on MAC? | 2/11/2008 |
Q: I am starting an HTML class and am the only Mac user. I need to know how to view my simple hand ...
A: Bob, I have a couple of solutions for you. The easiest to change the extenstion of a text file to ...
|
| My mac won't start up | 2/3/2008 |
Q: Everytime I turn on my mac it goes to the gray screen with the apple sign on it with the spinning ...
A: David, It sounds like something is wrong with your mac. Get your OSX CD that came with it, you'll ...
|
| OS X & safari crash | 1/30/2008 |
Q: I recently had the hard drive (250G)replaced in my iMac G5, ( PowerMac8,2 PowerPC G5 (3.0) CPU ...
A: Ginger, Well, I think you're asking my opinion on what could be wrong. The drive would have been ...
|
| 8.0 PDF driver for Leopard/iMac? | 1/2/2008 |
Q: I recently purchased an iMac running on Leopard. I installed CS including Acrobat Professional 8.0. ...
A: Adobe says January: http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402859 In the ...
|
| File Sharing - all my files disappeared | 1/1/2008 |
Q: I was trying to allow someone to access files on my computer. I created a user name for that person, ...
A: David, I *think* I understand what you did. The drop box is a one way trip - dropping a file into ...
|
| Start-up disk full | 12/31/2007 |
Q: Someone partitioned the startup disk into two partitions, and installed a version of 4D (open source ...
A: Cathryn, Remember, you asked my advice, *not* how to fix your problem. Buy two usb or firewire ...
|
| dmg files | 12/30/2007 |
Q: Trying to use Bit Torrent but can't download Azureus. I am using Firefox on a G5 OSX.4.11 and I ...
A: Wells, Can you download a DMG file with safari? If you can't download DMG files, something is ...
|
| Mac and iPhone VPN | 12/30/2007 |
Q: I'm starting a new job where I will be working remotely in a home office. I want my Mac (running ...
A: Steve, I'm not someone who uses VPN, so I'm not a great guy to ask...but... VPN software for the ...
|
| Safari trouble with loading a kids site | 12/29/2007 |
Q: jeff, have an eMac, 10.3.9 with safari 1.3.2. For a couple of months the kids could access a games ...
A: Drew, I did some poking around... From the webkinz site you might try clearing the cache: Clearing ...
|
| Computer doesn't boot | 12/27/2007 |
Q: I am running OS X 2.8 on a PowerBook so that I can run some software in my art classes at school. ...
A: Well, if it's a g4 500 titanium, it's likely that the internal battery isn't holding time well ...
|
| purchased movies from iTunes | 12/22/2007 |
Q: I want to know if I can burn a DVD of a movie I want to purchase from iTunes. I keep getting this ...
A: Donna, The answer is "not really." Apple is selling you an Mpeg-4 file. This file, if burnt to a ...
|
| PowerPoint | 12/21/2007 |
Q: I now am using system v10.5.1 with iMac - And i would like to be able to read PowerPoint files that ...
A: Kenneth, I have two ideas. I'm not sure of either solution 100%, because I have Office for OSX. ...
|
| Unlocking Photos | 12/21/2007 |
Q: I downloaded some photos from a flash drive onto my Mac, and dragged them onto the desktop. After I ...
A: Laura, I'm sorry it's confusing. Actually I'm not exactly 100% of the problem. Normally, files ...
|
| Safari hypertext link not working | 12/19/2007 |
Q: I am brand-new to Mac computers; used Windows for about 10 years previous. Current setup is the ...
A: Dave, Try this. In Mail, to the Mail Menu>Preferences. Under the general tab it says "Default Mail ...
|
| Accounts preference pane is completely blank | 12/16/2007 |
Q: PLATFORM Apple Macintosh (Intel Core Duo) OS 10.4.11 MODEL MacBook Pro PROC 2.4Ghz RAM ...
A: Yeah, I'm going to go with "You're hosed" and you need to do a clean install. I don't know who told ...
|
| Accounts preference pane is completely blank | 12/16/2007 |
Q: PLATFORM Apple Macintosh (Intel Core Duo) OS 10.4.11 MODEL MacBook Pro PROC 2.4Ghz RAM ...
A: Let's try the very very last one. Boot with the superduper drive attached, hold down the option key ...
|
| Accounts preference pane is completely blank | 12/15/2007 |
Q: PLATFORM Apple Macintosh (Intel Core Duo) OS 10.4.11 MODEL MacBook Pro PROC 2.4Ghz RAM ...
A: Michael, I'm a little confused by what you've done... I think you've screwed up migration ...
|
| Using another internet program instead of Outlook Express 5.0.6? | 12/13/2007 |
Q: I have a power book lap top,running tiger O.S. I have been using Outlook Express 5.0.6 for one of my ...
A: Hotmail is a little difficult. If you're committed to using hotmail, I'd use apple mail (already on ...
|
| itunes | 12/7/2007 |
Q: I have set up a second iTunes library on an external hard drive to make room on my laptop. ...
A: Jim, It may be too late. By a second itunes library - how did you do this? Technically, you can ...
|
| e mail attachments | 12/6/2007 |
Q: Is there a relatively simple way to open attachments from PC users. For instance a friend has ...
A: James, It's not 'hard' to open attachments - it's critical that you understand what the attachments ...
|
| Start up woes | 11/24/2007 |
Q: I’ve just come back from a 5 month road trip around Oz and started up my old faithful mirror door G4 ...
A: Steve, I have no good news for you. Normally, I would have said this: It sounds like your hard ...
|
| missing applications | 11/22/2007 |
Q: I woke up my G5 PowerMac running OS 10.4.11 and found most of my applications were gone! iLife, ...
A: Robert, That's totally bizarre.. I don't think the apps are there...especially if you used the ...
|
| external disk lock | 11/21/2007 |
Q: I am using many external disks too on my MacOS 10.4.11. I would like to use some lock program for ...
A: I think one of these might work: http://www.apimac.com/secret_folder/index.php ...
|
| Widget | 11/20/2007 |
Q: I realize this is rather obscure but I wonder why the weather widget (in 10.4.10 and 10.5.1, ...
A: Frankly, I have no idea. I know this works: ...
|
| ms student 08 | 11/12/2007 |
Q: Hey Jeff, Thanks alot for the previous answer - REALY helped. Got one more for you. I'm still ...
A: Tamjeed, I'd suggest downloading NeoOffice (which is an open source OpenOffice derivative.) It ...
|
| My Photo Booth won't work | 11/6/2007 |
Q: I can't open Photo Booth. Every time i try it tells me that it is in use by another program or that ...
A: Jordan, It's hard to tell what's wrong. What we can do is see if we can diagnosis this problem. ...
|
| scree quivers | 11/6/2007 |
Q: I have a 700MHzPowerPC G4 eMac for 4 or 5 years. Recently, the scree started to quiver or shake ...
A: Weisu, It's likely hardware, which means you're going to have to get it fixed. Two possibilities ...
|
| photo import | 11/5/2007 |
Q: I have a G-4 mac and am running 10.4 OS. In the past I have always been able to hook up my camera ...
A: Halette, Yup you have a bunch of things that might have thrown a monkey wrench into the process. ...
|
| photo import | 11/4/2007 |
Q: I have a G-4 mac and am running 10.4 OS. In the past I have always been able to hook up my camera ...
A: If it did recognize and now doesn't (lets pay attention to the 1 gig card only), then something is ...
|
| Photo Booth quit opening/working | 11/2/2007 |
Q: I tried to open Photo Booth, but it wouldn't open. Said Photo Booth cannot open because no camera ...
A: Tom, So we just need *anything* that can turn on your isight to determine if it's broken. Try ...
|
| can't install .dmg | 10/23/2007 |
Q: I can't install .dmg applications. When the program unstuffs and I click for installation, Script ...
A: Beau, Get info on the DMG file (File menu> Get Info) In the "Open With" it shoudl say ...
|
| Dissappearing Drive Icons | 10/22/2007 |
Q: I am having the same problem with a Mac Pro - did you ever solve the problem - I have spent over 20 ...
A: Bob, I have no idea what you're talking about, if it's an old problem. What do you mean, ...
|
| Retrieving lost video data | 10/21/2007 |
Q: I'm hoping you can help me with this - I was capturing video data in SnapZ Pro a video capturing app ...
A: Penny, I don't think it's there anymore. As I recall, SnapzPro records information to a temporary ...
|
| MAC OS/ TEXT Problem | 10/20/2007 |
Q: "Hello, I am having problems with my MAC that when I open some websites, use MSN or Adium or even ...
A: Jeff, I'm not sure of your problem, you seem to have a number of odd symptoms; 1) text problems in ...
|
| MAC date/time reset problem | 10/18/2007 |
Q: When I start my mac, my date/time is reset to 1970 and tells me I have to reset the date and time. ...
A: Two ideas; this is based on that you just wrote me and said that you can't get to the desktop/finder ...
|
| MAC date/time reset problem | 10/17/2007 |
Q: When I start my mac, my date/time is reset to 1970 and tells me I have to reset the date and time. ...
A: I'm betting your mac is over 2 years old. There are three things you probably need to do. One ...
|
| make room on my hard drive | 10/16/2007 |
Q: how to erase downloads from os x 10.4.7 hard drive, some but not all. i have a iBook G4. I want to ...
A: John, Yes, essentially this is the same as on the Dell. If you want to delete any files, you drag ...
|
| make room on my hard drive | 10/15/2007 |
Q: how to erase downloads from os x 10.4.7 hard drive, some but not all. i have a iBook G4. I want to ...
A: Your question is a little confusing Safari and Firefox default to downloading to your desktop. ...
|
| iPhone/MacBook Pro internet access | 10/10/2007 |
Q: My question is it possible to tether an iPhone to a new MacBook Pro and receive/use the internet ...
A: Gloria, Technically, it may be possible; it's called 'tethering.' That being said: •it would ...
|
| file folder has dissapeared | 10/9/2007 |
Q: Jeff - Something very unusual has happened. I was cleaning up and going through some subfolders of ...
A: Brendan, Did you use spotlight to search for your files? Or did you just 'look around'? Or are ...
|
| Printer | 10/7/2007 |
Q: I have a G4 running 10.4.9, my printer is a HP 932c version 2.7.1 All of a sudden, the Printer ...
A: Jerry, I'm going through major ideas here: Since you've already removed/added the printer...(A ...
|
| Printer | 10/6/2007 |
Q: I have a G4 running 10.4.9, my printer is a HP 932c version 2.7.1 All of a sudden, the Printer ...
A: Jerry, It sounds like the mac isn't communicating with the printer anymore. Try deleting and ...
|
| Mac OS X won't start on iBook | 10/5/2007 |
Q: Jeff, I am helping with a friend's iBook 800 mgz running 10.4.10. After putting the computer to ...
A: Tim, It sounds like you did all the 'smart things' although I'd have given it a full 1/2 hour ...
|
| imac G5 os | 10/1/2007 |
Q: i got the g5 off car boot with no os on it but when i try to load os tigger 10.4.4 it says can not ...
A: Stephen, If you can't get the DVD to load, then it's the DVD. If you can get the DVD to load (but ...
|
| Lack sufficient privileges to erase CD/DVD | 10/1/2007 |
Q: I have iMac 5.1 Intel Core 2 Duo running OS 10.4.10, about 5 months old. Previously I was ...
A: Ken, Two thoughts/possiblities. First, you might not have left the disk open for changes: ...
|
| Installing Problems :( | 9/30/2007 |
Q: Hi! I've recently bought a Form Z book that includes a Demo CD. When I tried installing the CD to ...
A: Hebah, Microsoft Messenger: go here instead: ...
|
| imac G5 os | 9/30/2007 |
Q: i got the g5 off car boot with no os on it but when i try to load os tigger 10.4.4 it says can not ...
A: Stephen, I'm not sure what "car boot" is. There are only two possiblities: the Hard drive is ...
|
| Total size | 9/29/2007 |
Q: I'm a recent switch to Macs. How can i know how much memory are my pictures in IPhoto eating out of ...
A: Salim. Go to the Finder. In your User Folder, there is a folder called Pictures. In the Pictures ...
|
| software on mac | 9/19/2007 |
Q: Hey Jeff. I'm new to mac and jus recently bought one. Its takin sum time 2 get used to but i hav ...
A: Tamjeed, If you want to install PC/XP apps, you need to install boot camp, and then have a brand ...
|
| questions about bootcamp | 9/18/2007 |
Q: Hey, I'm new to Macs (just bought mine this last Friday), and am getting used to the system. I ...
A: Michael, Yup, you could run bootcamp. Then it's a windows box. You'll need to bring your own FULL ...
|
| e-mail | 9/15/2007 |
Q: My mac email program recently went wierd. When I try to open it a message comes up saying "your ...
A: Karen, I wasn't sure - I think I found the answer. You'll find it here: ...
|
| e-mail | 9/14/2007 |
Q: My mac email program recently went wierd. When I try to open it a message comes up saying "your ...
A: karen, I have two thoughts. First, open your main hard drive Go to your home folder (Finder, Go ...
|
| Entourage sending problem | 9/13/2007 |
Q: You answered a problem for Kevin on 5/27/07. His issues were/are much the same as mine. I'm using ...
A: David, My thoughts: Your printer problem is a separate issue. If this has never worked, it's ...
|
| kernel panic at start-up | 9/6/2007 |
Q: Okay, so I replaced the hd in my G3 iBook and went to re-install Tiger 10.4 and my mac is panicking ...
A: Laura, This is tough. I think one of three things: The hard drive is bad. The ram is bad. The ...
|
| DVD Ram and OSx | 8/30/2007 |
Q: I'm using a Mac Mini with OSX 10.4.10. I have an LG GSA-E40N DVD Rewriter. When I try to use a DVD ...
A: Chris, Now, that I look up your drive, it can write to a DVD-RAM. (I didn't think anyone used ...
|
| closing applications and peripherals | 8/30/2007 |
Q: I've got a two part question. Some background first though: I'm using a MAC G4, 700MHz, memory is ...
A: Richard, Ok, I'm going to tell you how to delete these files first. Go to versiontracker.com ...
|
| receive faxes | 8/29/2007 |
Q: I looked at the forums on-line and lots of people seem to have this problem but no one seemed to ...
A: Joan, Truthfully, you're outside of my expertise. Meanwhile, I searched for OSX Fax receiving and ...
|
| multiple hard drives | 8/28/2007 |
Q: I have a MDD g4 with 4 hard drives. I want to move my music, pictures, videos, and documents all on ...
A: Moving these is easy...getting the mac OS to see your files for itunes and iphoto is a bit tricky. ...
|
| Replace | 8/26/2007 |
Q: I'm sure you heard this one before. I just upgraded my G4 (brought back in 2000) not too long ago ...
A: What more could you do? Storage is all that's left. When should you replace? It depends on what ...
|
| Uninstalling Safari 3.0 beta 'uninstalled" all Apple software | 8/24/2007 |
Q: The Safari 3.0 beta seems to be getting the spinning beach ball thingy and I decided to uninstall ...
A: Kenny, Run disk utility. Repair permissions. Does that work? If not... The easiest thing to do ...
|
| From 9.1 to Tiger | 8/19/2007 |
Q: I just bought a Core2 duo Mac Mini. I have been using a G4 Sawtooth in OS 9.1 for years. I do ...
A: Chuck, Lots and lots will transfer! All of your files will come over (Protools, Filemaker, Word). ...
|
| Iphoto not responding after installing canon printer | 8/17/2007 |
Q: Iphoto was working fine with my Epson printer. When I upgraded to a canon printer, however, my ...
A: Denise, Several suggestions, try launching iPhoto after each one: 1) Open disk utility, Choose Fix ...
|
| frozen files | 8/11/2007 |
Q: i have a macbook pro. i just got a 500 gig hard drive today. and i am having a hard time moving ...
A: Matt, Two things. I'd first, reformat it as HFS+ (the apple format). It's likely formatted as ...
|
| Invisible Glyph Hard Drive | 8/7/2007 |
Q: I own a Mac G4(OS 10.2.4,896MB) and just purchased a MacBook Pro Laptop (OS 10.4.10, 1GB 667MHz). I ...
A: Joe, Since it worked at one point, there are two/three possibilities. 1) The Cable is bad. 2) The ...
|
| How to convert VHS to DVD on a Mac | 8/5/2007 |
Q: I am looking for some shareware/freeware that will help me convert a vhs to dvd using my mac ...
A: You'll need: A piece of hardware to convert your VHS to a digital signal (DV.) Here are a couple: ...
|
| Invisible Glyph Hard Drive | 8/5/2007 |
Q: I own a Mac G4(OS 10.2.4,896MB) and just purchased a MacBook Pro Laptop (OS 10.4.10, 1GB 667MHz). I ...
A: Right now, I'm trying to diagnose the problem. Some of the information you've given doesn't make ...
|
| Entourage e-mail - receiving ?? | 8/3/2007 |
Q: Jeff, I have started trying to use Entourage for the Mac as a 2nd email program. My primary email ...
A: Bud, Well, a google search yielded this: http://www.entourage.mvps.org/error/page.html#error-23016 ...
|
| ichat error message! | 8/3/2007 |
Q: My ichat works perfectly, but the video conferencing never works. it seems to not connect to the ...
A: This google search: ...
|
| Stuffit | 7/26/2007 |
Q: Would appreciate finding a free download equivalant to STUFFIT EXPANDER. I have tried repeatedly to ...
A: Phil, If you're getting asked for the password for your system, then stuffit expander has been ...
|
| iTunes | 7/25/2007 |
Q: I'm hoping you can give me an answer to this question regarding iTunes. When a selection of tracks ...
A: Dave, It's possible...but you may not want to do it. To do so, you'd need to 'mix' the tracks, so ...
|
| changing/confirming encoding setting to AppleDouble? | 7/18/2007 |
Q: I found your answer below by searching the internet for the answer to my question.<<I feel bad - ...
A: Kitty, Glad you found my advice. I don't htink you need to check the encoding for Apple's Mail ...
|
| ibook freezing | 7/14/2007 |
Q: i bought my sister an ibook clamshell (blueberry) back in december. For 6 months its worked great, ...
A: Stacey, It could be all sorts of things....and I'll assume that zero maintenance has been done on ...
|
| office for mac 2004 student and teacher | 7/12/2007 |
Q: Can I use the teacher student version of Office for Mac 2004 to install on my computer even if I'm ...
A: Denver, Are you asking me if someone can do this? yes. Are you asking if someone can sell you it? ...
|
| basic maintenance | 7/11/2007 |
Q: When I had OS 8.6 on a ppc 2100, Norton disc doctor maintained the drive by defragmenting, zapping ...
A: Jim, There is almost none of the OS9 maintenance to do (although there is some OSX voodoo.) ...
|
| i tunes | 7/10/2007 |
Q: i hope you can help me! I bought a used mac OXS, VERSION10.3 about three months ago and am just ...
A: Joan, I may or may not be able to help. I hope I can. Your description is a bit scattered (for me ...
|
| Outlook - Explorer on Mac 10.3.9? | 7/8/2007 |
Q: with OS 10.3.9? I much prefer these 2 program to Entourage and Safari. Thank you!
A: Sure, in 0S9. And then you'll realize that microsoft has done a poor job with explorer - and you ...
|
| disk space problem | 7/3/2007 |
Q: When trying to back up my iphotos to an external HD using export command I get this message. ...
A: Ernie, I'm going to bet that the external HD is a USB drive, and it's formatted FAT32 (for ...
|
| g3 tower powermac problem | 7/1/2007 |
Q: I bought a blue and white g3 400 mhz powermac used with OS X 10.4 installed. It started with 512 MB ...
A: James, I'm going with a motherboard problem. I think the motherboard is bad. It's clearly a ...
|
| Bootable external drive | 6/26/2007 |
Q: The hard drive on my ibook recently crashed and needs to be replaced. Fortunatley, I backed up data ...
A: Joseph, It completely depends on how you created your backup drive. IF you used SuperDuper or ...
|
| re: Backup Safari bookmarks? | 6/24/2007 |
Q: 3.9 and Safari 1.3.2 How can I make a copy of my bookmarks? Thaks, John
A: I don't have safari 1.3.2......(for over two years.) So I"ll have two ways to work. First, if it's ...
|
| Document retrieval | 6/23/2007 |
Q: If you're familiar with Appleworks, I believe I've located a deleted file under the "recent docs" ...
A: Tyler, I think you're in trouble. If you've deleted the file, it might still be on the system ...
|
| slow internet | 6/19/2007 |
Q: newer macs running OSX, about a week ago we have dropped off in login and transfer speed with our ...
A: Bill, Well, '40' latency is fast. That's good. Here's DSLreports tools URL: ...
|
| slow internet | 6/18/2007 |
Q: newer macs running OSX, about a week ago we have dropped off in login and transfer speed with our ...
A: Bill, Lots of suggestions; but I don't think is mac related. First, run speedtest.net and see what ...
|
| IE 5.17 for the MAC | 6/12/2007 |
Q: PLEASE help me get IE 5.17 for the MAC. thank you in advance ANSWER: John, This browser was ...
A: John, I hate to say this, but in my profile, it says, I don't answer OS9 questions anymore. But ...
|
| External HD | 6/7/2007 |
Q: I have a 250 gig external drive filled with video. It seems it was formatted for a PC not Mac as ...
A: Hmm, Well, yes generally, it's possible. Mac's will recognize it's own formate - Journaled HFS+. ...
|
| mac entourage email will not send | 5/27/2007 |
Q: 1.25 GZ Power PC 15"powerbook about 3 years old. I have OS 10.4.9 and use entourage email 10.1.4. ...
A: Kevin, A number of 'general' suggestions. This is off the top of my head - I don't think you've ...
|
| DiskWarrior Damaged Files/Tiger | 5/27/2007 |
Q: After running the "Files" test from DiskWarrior 4.0 on my G4 Mac; running OS X 10.4.9 Tiger, I got ...
A: Angel, Disk Warrior is reporting that what looks like a couple property lists are damaged. This ...
|
| Retrieving files lost in G3 system upgrade, os 9.2.2 -- os 10.4 | 5/25/2007 |
Q: Is it possible to retrieve folders apparently lost during a G3 system upgrade from OS 9.2.2 to ...
A: John, You have a mess on your hands. First, the machine is not recognizing the Ram. Second, I ...
|
| Save Safari 1.3.2 bookmarks? | 5/16/2007 |
Q: 3.2? Thans you Dave ANSWER: Dave, If you mean how do you back up your bookmarks.... File ...
A: Dave, Ah. That would be because you're using safari 1.3 (and not 2.0; which means you have system ...
|
| KEYCHAIN LOGIN | 5/10/2007 |
Q: my display has suddenly changed from nice natural colour to stark black &white with uneven gaudy ...
A: Jackie, Funny - I'm a filmmaker as well (35mm, 16mm, the whole deal.) This article (print it out), ...
|
| OS X Sleep will restart the computer | 5/6/2007 |
Q: When I click on sleep from the menu, it will go to sleep then restart. I have tried fixing ...
A: I've never seen this. So, to start, we need to do the rest of the voodoo in osx. Follow steps 1-4 ...
|
| Problem with date/time resetting | 5/5/2007 |
Q: I run MAC OS X 10.2.8 My date and time preferences reset periodically to 1970 but I have previously ...
A: My guess is that you're not seeing the Authentication window. It is a guess, I've never heard/seen ...
|
| Problem with date/time resetting | 5/5/2007 |
Q: I run MAC OS X 10.2.8 My date and time preferences reset periodically to 1970 but I have previously ...
A: Deanne, I'm guessing your mac is a bit older. There is a battery on the motherboard that you likely ...
|
| Converting Videotape to Digital | 5/2/2007 |
Q: I'd like to convert some audio (music) that's currently on videotape to digital so I can burn CDs. ...
A: If it's just the audio, you can take a VCR, play back the audio and plug an RCA to mini cable into ...
|
| opening attachments in Outlook for OSX | 4/27/2007 |
Q: I tried to get a question answered yesterday (4/2/2007) regarding my quandry of email attachments. I ...
A: Click on one of the attachments. Choose save ass... Click on the attachment (probably an .html ...
|
| general information | 4/27/2007 |
Q: I have DLINK modem and i try to install it on my apple notebook for connecting to the internet but i ...
A: Sukhchain, The macintosh doesn't need the windows drivers (that are contained in the .exe program ...
|
| OSX 10.4.8 | 4/26/2007 |
Q: My computer is a G5 Dual 2.5Ghz, 8GB ram, OSX 10.4.8 Two internal drives both 7200 rpm, 2 external ...
A: Simon you've done the majors. It sounds like something is wrong @ the system level for all those ...
|
| iBook woes | 4/23/2007 |
Q: My iBook has me at wit's end at this moment. It's two years old in September. This winter, I ...
A: Wow, I think you have two problems. First, I think you just need to wipe & install OSX on your ...
|
| iBook woes | 4/22/2007 |
Q: My iBook has me at wit's end at this moment. It's two years old in September. This winter, I ...
A: Couple of questions: Can you get to a desktop using your ibook? (If so, keep it plugged in, and set ...
|
| iBook woes | 4/22/2007 |
Q: My iBook has me at wit's end at this moment. It's two years old in September. This winter, I ...
A: Deb, What happens when you put in your install disk? It should absolutely see that. If it's ...
|
| iBook woes | 4/21/2007 |
Q: My iBook has me at wit's end at this moment. It's two years old in September. This winter, I ...
A: Deb, I think you have serious, serious problems. First, your system was running without sufficient ...
|
| signing out | 4/14/2007 |
Q: I am using a flat panel Mac with the latest version of OSX. I want to know if there is a feature ...
A: Meg, not really... But you could do one of two or three things. 1) Install another browser (like ...
|
| Lost all my files after system reinstall. | 4/8/2007 |
Q: HELP - I reinstalled my MAC OS X TIGER and lost all of my important files like Turbotax etc...? I ...
A: Tim, If you told it to erase, it's probably very bad. The way tiger works, is if you say 'erase' ...
|
| Super drive for g3 ibook | 3/31/2007 |
Q: I just installed my DVD-RW SuperDrive in my 12" iBook G3 500MHz and it wont take any of my disc's! ...
A: Amber, I have no idea without looking at it. There's a chance the drive is bad, not conencted ...
|
| Firefox and WMP issues | 3/27/2007 |
Q: I have an iBook G4 (old school now, I know!) and Mac OS 10.3.9. I use Firefox almost exclusively ...
A: Remove applications: Drag to trash. Yup. Technically they may leave some stuff around under the ...
|
| Disk Utility & Leopard | 3/25/2007 |
Q: Will the new OS (code name Leopard) coming out soon have an advanced Disk Utility included? I'm ...
A: Unlikely. Disk utility fixes some structural data, as well as permissions. Disk Warrior permits ...
|
| retrieving deleted trash | 3/15/2007 |
Q: does a firewire cable come with my computer? i see a place on the side that i can insert it into. ...
A: Nope, you didn't get a free firewire cable. Also, every moment you're using your machine, there's ...
|
| retrieving deleted trash | 3/15/2007 |
Q: i just discovered that yesterday, i deleted my trash (pressing "empty trash"), not knowing i had ...
A: Aspen, you're in trouble. You need to immediately shut off the machine - any writing to the disk ...
|
| Preparing film for YouTube | 3/10/2007 |
Q: That's very helpful again. Ok, so I got the QT MPEG-2 software and I've just opened one of the VOB ...
A: Ian, Yup. That sounds right (large files.) Uncompressed video: 1 min= 1 gig. How do they get a ...
|
| Preparing film for YouTube | 3/9/2007 |
Q: I downloaded MPEG Streamclip as you suggested and then did the following (perhaps you could tell ...
A: Ian, Yes, you'll need apple's QT component to handle DVD files (which are MPEG-2s, which is what ...
|
| Preparing film for YouTube | 3/8/2007 |
Q: I use an iBook G4 (operating system Tiger 10.4.8) I want to upload some short film clips to ...
A: Ian, VTS VOB files are Video OBject files from a DVD. (These are *finished* files, that are ...
|
| OS X and IE | 1/22/2007 |
Q: I use a G4; run MacOS 9.2.2 and Mac OS X Tiger. I use Microsoft Internet Explorer for 9.2.2 and ...
A: Angel, Please, please, don't use internet explorer. It's a dead browser. Your wonderful OSX tiger ...
|
| Toast Titanium | 1/16/2007 |
Q: I have a G4 running 10.4.8. Whenever I use "Toast Titanium" (7.1.2) my computer freezes. I went to ...
A: Jerry, It's working okay here - so it's likely one of three things - either a problem with the ...
|
| sony dcrsr40 and mac intel core duo compatibility | 1/9/2007 |
Q: I just bought Sony DCRSR40 Handycam with hard drive. I see software is not compatible with my iMac ...
A: Frances, It's not that it's not compatible with your iMac - it's compatible with Almost nothing. ...
|
| Transition audio problems | 1/9/2007 |
Q: When working on iMove, I like using the transition cross desolve and sometimes the audio durring the ...
A: Joe, My "guess" is that iMovie is grabbing audio from just after the section you've used. When ...
|
| Boot problems | 1/5/2007 |
Q: Everything is solved. Borrowed a OS x 10.3 The computer is now working OK Im a little novice ...
A: P-O Are you saying then you don't have a problem? So, OSX is working and you have the passwword? ...
|
| Mac os x boot question | 1/4/2007 |
Q: Hey Jeff, Mac os x boots in shell mode (g4 running tiger). I had to force reboot on a finder crash ...
A: Saranyan, Did you do anything to cause your mac to boot in shell mode? Several utilities can set ...
|
| Boot problems | 1/3/2007 |
Q: A password protected powermac G4 733mhz was given to me. I solved the problem with the password by ...
A: P-O Yeah, get a mac OSX CD (preferably 10.2). If you have this you can boot to it using the C key ...
|
| Best Camcorder for iMac G5 | 12/31/2006 |
Q: want it to be Mac compatible. Can the Canon DC100 Digital DVD Camcorder (which records directly to ...
A: Despina, Avoid any camera that records on DVD if you want to edit it later. DVD video is stored in ...
|
| abiword | 12/25/2006 |
Q: Have abiword on my imac os (10.4.8).Got an Excel file (.xls),abiword cant open it. Changed file to ...
A: Doug, the problem is you're using the wrong program. Abiword is for word processing (like Microsoft ...
|
| Mini Disc Imports | 12/21/2006 |
Q: As a editor using both Avid and FCP I would like to transfer some of my Mini Discs into my G5 DP ...
A: Roland, The problem with mini discs is that the audio is stored in atrac format. I found only one ...
|
| What Size 10.3.9 | 12/20/2006 |
Q: Can "What Size 10.3.9," do the following: 1) note which files are used by the system, so you don't ...
A: Angel, Well, "What Size" creates a picture of what you have. Omni disk sweeper can remove pieces ...
|
| DVD-failure | 12/19/2006 |
Q: My Superdrive won´t read DVDs anymore! But it reads CDs fine. I have a Mac G5 2x2,5GHz. Last time I ...
A: Mike. It sounds like it's not reading DVD's well (if at all.) Security updates shouldn't cause ...
|
| sony camcorder | 12/15/2006 |
Q: I need help big time. I just bought my hubby a camcorder for Christmas and I hope I haven't made a ...
A: Starkey, I'm going with "return the camera". It records in MPEG-2 format. That you can only ...
|
| Transferring Music | 12/11/2006 |
Q: I recently upgraded my cell phone to a Verizon "Chocolate" (LG 8600) under the assumption that I'd ...
A: Ron, Verizon on this page: http://getitnow.vzwshop.com/index.aspx?id=vcast_music_how2start&bhcp=1 ...
|
| Word on a mac | 11/10/2006 |
Q: I think i am going to buy a new macbook and am thinking about getting iwork and the ms office ...
A: David, It's word processing, there won't be a major speed difference actually using the software ...
|
| mac os x tiger admin password | 11/4/2006 |
Q: i tried this, comp just starts as normal but with os x disk folder opened on desk top, so i go to ...
A: Ged, If it starts as normal it's not the correct install DVD or a generic Tiger DVD. iF you see ...
|
| Safari and OS 10.3.9 | 10/19/2006 |
Q: I have this problem with Safari and OS10.3.9. I'll be on the web and then the computer will freeze ...
A: Darren, Well, I have a couple ideas. The easiest is a free utility - to repair permissions and ...
|
| Questions regarding Mac OS | 10/17/2006 |
Q: my name is Brandon, I am a Freshman in high school, and I am doing a project in journalism regarding ...
A: Brandon, While this isn't really the target sort of question for AllExperts, I thought I'd take a ...
|
| DVD camcorders & macs | 10/12/2006 |
Q: Since you're a video/DVD expert and a Mac expert, maybe you can help me. I'm finding conflicting ...
A: Sid, Great ideas and intentions. Unfortunately, it's not that Macs have a problem editing DVDs, ...
|
| Email | 10/4/2006 |
Q: When I begin typing an email address into the email compose window, I get a list of possible ...
A: Paula, Not that I know of. It's using the recently recieved to guess what you're typing. The only ...
|
| Files won't open after security update | 9/29/2006 |
Q: Jeff, Yes I tried creating a new account and it didn't help. I've also used the disk utility to ...
A: John, Your recent email said: "The problem almost certainly started because there wasn't enough ...
|
| Files won't open after security update | 9/28/2006 |
Q: but I still have the problem. I don't seem to be able to open any program that I've downloaded ...
A: John, Did you follow the instructions in the link I sent? Neither techtool nor Diskwarrior repair ...
|
| DVD drives for the Mac | 9/22/2006 |
Q: I have a G4 with a CD drive and I want to upgrade it to a DVD drive. I would like to be able to ...
A: Darren, I put a standard DVD-+R drive in my g4. It cost around $80 and was an IDE drive. +-R let ...
|
| Sony Z1 and Lacie d2 firewire conflict | 9/14/2006 |
Q: Quote: ---- "Try iMovie. If it works there, something is screwed up with your FCP install. If it ...
A: Leo, iMovie is an excellent diagnostic to Rule out Final Cut from the equation. It sounds like the ...
|
| FCP and DVD Authoring with HDV | 9/12/2006 |
Q: I don't own an HD DVD player. I learned today my G4 can't play back HD DVDs in the Apple DVD ...
A: Rachel, well, that's the crux of it all isn't it? There are not really any HD DVD players on the ...
|
| FCP and DVD Authoring with HDV | 9/11/2006 |
Q: Here's what I've done: I exported an mpeg2 from my Final Cut HDV 1080i60 sequence, imported that ...
A: The 1440x1080 is the native form of HDV. In theory, it should be recognized after you've done an ...
|
| FCP and DVD Authoring with HDV | 9/10/2006 |
Q: I don't understand how to export an HDV 1080i60 sequence to burn both HD and SD DVDs in DVD Studio ...
A: That's because you can't rachel. Technically, you have to create an HD DVD and a second SD DVD. ...
|
| CNN videos won't play on new macbook | 9/10/2006 |
Q: I just got a new macbook. CNN video links bring up a plug-in warning window asking for Windows ...
A: Ken, Works for me. So, I'd suggest you go over to this page: ...
|
| New computer-get a MAC? | 9/4/2006 |
Q: Been PC user for yrs,time for new computer,considering Mac.Use computer for photos,internet,e ...
A: Doug, I have both on my desk. Mac works for mission critical...and the pc is an occasional utility ...
|
| wmv saving as documents | 8/29/2006 |
Q: I am using a MacOSX and have downloaded two different files that came to me as email attachments. ...
A: Julie, To control how/where things are downloaded, when you recieve an email, it will show the file ...
|
| address book transfer | 8/21/2006 |
Q: Wow - I just discovered you! We are transferring to broadband from aol. My husband tried to ...
A: Gretchen, I don't know much about the way that AOL has their service setup. I'd look for an export ...
|
| Mac OS X and Cable TV | 8/18/2006 |
Q: With the new Remote Control capability that comes with all Apple computers, can I plug my cable TV ...
A: Sorry CT, Front row isn't going to be able to do this. What you'll want is some sort of TV ...
|
| MAC OS X network printing | 8/17/2006 |
Q: Great advice the day before. Thanks. My iMac is way ahead of where it was before I received your ...
A: Mark, I'm not sure what a SOHO Lan is. (ok, after google)...Hmm. Nope, still not too clear what it ...
|
| MAC OS X and SIT files | 8/16/2006 |
Q: I recently picked up an iMac and am now on OS X. I had a PowerMac/G3 with OS 9 and am quite a ...
A: Mark, Downloading. Mac files are stored in either zip or sit formats. Google "Stuffit expander" ...
|
| 56 K dial-up Modem G5 iMac | 8/10/2006 |
Q: Here is my problem. Hope you can help 56 K dial-up Modem only connects at 28800 instead of the ...
A: Fudd, I have no good answer for you. You've done everything you should. It does sound like you ...
|
| connection | 8/9/2006 |
Q: my imac will not connect to the network, it works fine till I get hit connect and then it times ...
A: Pauline, This is a bit vague for me... "won't connect to the network"...it sounds like you're ...
|
| External Hard Drive Won't Boot | 8/6/2006 |
Q: After a couple of years (maybe less) of my external (BACKUP) hard drive working fine, it has now ...
A: Ron, The "turn the drive off" and let it sit is a procedure for the firewire bus called "self ...
|
| internet explorer | 8/6/2006 |
Q: I have a mac. with osx.3. I need to use a site that requires Internet explorer 5.5 or newer with ...
A: Ron, Not going to happen. The last version of IE for the Mac (discontinued) was 5.2.3. I'd ...
|
| Camcorder-Mac | 8/3/2006 |
Q: I just bought a Samsung camcorder for $500 and got home to find it's not MAC compatible. Do you ...
A: Tammy, Generally speaking - any camcorder that has a DV port on it is fine. USB (by itself) is ...
|
| Mac Display Adapter | 8/3/2006 |
Q: I've searched everywhere for answers but i can't find them. I have an external VGA monitor hooked ...
A: Lee, I think this is because the early iMac (vs. the current year or so) can't drive two screens. ...
|
| Mac/Entourage Recovery | 6/30/2006 |
Q: I have 5 I-Books in my company that were re-imaged through NetBoot. Turns out the data had not been ...
A: Michael, I have no good news for you. Entourage databases are fickle to begin with... You're ...
|
| OS X updater | 5/30/2006 |
Q: I have a recurring problem where any time the OS X updater program runs and I try to do anything ...
A: Jeff, What if you manually downloaded the updates that OSX is asking for? ...
|
| Internet Explorer for OS X | 5/24/2006 |
Q: Is there an "Internet Explorer" for OS X, and where might I download a copy? Angel
A: Angel, There was. It's a poor browser (and bad on the PC too.) Microsoft discontinued it. If ...
|
| iPhoto Upgrade - Part II | 5/21/2006 |
Q: Okay. You were right, not the easy answer I was hoping for. One lastCan t I go to ...
A: Joe, Yeah. Version 2.0. Version 3.0 is part of iLife. Again, that's not what you want to hear, ...
|
| iPhoto Upgrade | 5/20/2006 |
Q: I have an iMac G4. Just bought Tiger and now at 10.4.6. My iPhoto however is still 2.1. I'd like to ...
A: Joe, 1) Nope. Not on the tiger disk. 2) Nope. Custom install won't do it, as it's not on the tiger ...
|
| watch avi with quicktime | 5/19/2006 |
Q: i would like to watch avi with quicktime. i dont mind doing some king of conversion to mov or other ...
A: Bssil, Why not ask the person who gave you the AVI to make it a quicktime? Oh, it something you ...
|
| Mac Win | 4/7/2006 |
Q: Ihave bought in Singapore Macbook Pro and as one of freshly Macintosh users I am not that good into ...
A: Sasa, If you asked this on monday, I would have said, at this time it is not possible. On tuesday ...
|
| DVD player -poof! | 4/6/2006 |
Q: MY MAC JUST CAME BACK FROM THE APPLE REPAIR STORE. THEY FIXED MY broken POWER IMPUT JACK. WHEN I ...
A: Daisy, I'd go back to the store. You may have to reinstall OSX to get the DVD driver back (I've ...
|
| OS 10.2 | 3/27/2006 |
Q: I just gave in and upgraded to OS10 from OS9.1. It's so different, I have dozens of things to ...
A: Chuck, You *unfortunately* need to purchase the upgrade to the new version of Office. Apple ...
|
| E-mailing attachments | 3/25/2006 |
Q: I am a freelance designer with new clients who require e-mailed images. I am using a G4, running OSX ...
A: Emily, When you say the document comes up as a big "cross" - I wonder if you're posting it to a ...
|
| locked discs | 3/24/2006 |
Q: Jeff I use os x tiger on a mac mini. I burn music cdrs via the built in BURN FOLDER process. All ...
A: Jim, I'd like you to burn music CDRs via itunes and not via the BURN FOLDER process. Everything ...
|
| Mac mini and OSX | 3/23/2006 |
Q: I have a mac mini running OS X 10.4.5 Whenever the system 'freezes' which requires me to push the ...
A: Lee, I totally can't understand your question. Could you state your question a little simpler? It ...
|
| cannot empty trash | 3/20/2006 |
Q: I am running OSX 10.3.9 on an iMac. My Photoshop Elements froze so I set about to delete everything ...
A: Roman, Go here: http://www.faqintosh.com/risorse/en/sys/setrash/ Download super empty trash (there ...
|
| mac os x load problem | 3/19/2006 |
Q: I ran an install disk(jaguar i believe) i had lying around,it loaded(holding down c)i was then able ...
A: Rick, Ok, so the easiest solution is to get to another macintosh. You can hold down the T key on ...
|
| mac os x load problem | 3/19/2006 |
Q: I am using a 17 inch imac 800mhz/80gb/superdrive,with i believe os 10.3.4 possibly?the other day i ...
A: Rick, it sounds like the OS could be hosed. I'm not sure how that happened. How are you running ...
|
| CheckIT | 3/18/2006 |
Q: What do you think of the OSX utility: "CheckIt Repair & Performance Suite?" It consists of: 1.) ...
A: Angel, I think Techtool is a good utility to have...that restospect does something you could do ...
|
| Data volumes do not mount, but drive recogniized | 3/16/2006 |
Q: Have Mac-Mini w/Superdrive which is networked. Peripherals include OWC CD-RW USB/Fire, OWC 40-Gig ...
A: Jim, A driver problem? A driver problem for *what?* For example, teh OWC drive uses apple's ...
|
| Networking | 3/15/2006 |
Q: My brother is shipping me an Apple Computer (Approx. 3 years old and do not know the modle) and I ...
A: Pat,not at all. You'd just get the router...almost any generic router (like Linksys) would do. I ...
|
| Networking | 3/15/2006 |
Q: My brother is shipping me an Apple Computer (Approx. 3 years old and do not know the modle) and I ...
A: Pat, I'll assume you have a high speed connection on your computer (cable or DSL.) You'll need a ...
|
| tiger upgrade | 3/14/2006 |
Q: In the "for what it's worth dept." we have five licenses for each the CD and the DVD version of ...
A: Gene, Well, I'm going to chalk it up to the disks being bad. No, a net install or target disk ...
|
| Powermac G4 Cube freezing | 3/11/2006 |
Q: Jeff When I am on the desk top the mouse pointer freezes can you tell me if possible why this keeps ...
A: Eric, Well, one of two likely possiblities, maybe 3. First, the mouse could be dying. If you're ...
|
| Plextor PX-740UF and Mactheripper | 3/8/2006 |
Q: I bought a Plextor PX-740UF (external DL Burner) 2 weeks ago. I have a iMac 20" G5 1.8MHz with ...
A: Joel, I'm going to chalk this up as a "fair use" question, rather than the, "I'm going to copy a ...
|
| Boot-up | 2/28/2006 |
Q: I recently purchased a two-month-old G5 from a company going out of business. It has OS X (Tiger) ...
A: Gary, You can IF you have the OSX/G5 Install disks. If you have the original install disks: Put ...
|
| Thanks Jeff...and one more question if you don't mind. | 2/25/2006 |
Q: Let me first quote my last question and I'll ask another at the end, if that's OK. ...
A: Rob, Yeah, the eMac disks are setup exactly to install ONLY on an emac. How can it be an OEM if ...
|
| Difficult install | 2/24/2006 |
Q: First, let me say that I'm knowledgeable in Windoze land...but a babe in the woods when it comes to ...
A: Rob, I'm totally drawing a blank. See, the problem is, the OSX CDs you have are *explicitly* for a ...
|
| camcorder mac | 2/13/2006 |
Q: Jeff, thanks so much. So if I get the USB 2.0, I won't have any problems with my existing USB ...
A: Ed, USB 2 is backward compatible to USB 1. Watching TV: You'll need a 'black box' or something to ...
|
| camcorder mac | 2/12/2006 |
Q: I see you mention video and dvd so I'll ask you this. If it's out of your realm, no big deal. I ...
A: Ed, Most sony non-DVD cameras (DV cameras) ARE compatable. I'd stay away from the DVD cameras as ...
|
| OS 9.1 tp OSX | 2/8/2006 |
Q: Actually two questions: 1 - Seems I have no choice but to convert from 9.1 to X. Hate to tamper ...
A: Chuck, #2 is easier than #1. No virii, so no worry. Don't buy anything. OSX has a built in ...
|
| iphoto | 2/3/2006 |
Q: I rarely use iphoto "crop" feature but did so recently. Even with a good quality (5mb) pic to ...
A: mike, I can't reproduce your problem here. Cropping seems to work fine on my machine. First, ...
|
| Firewire hardrive enclosures | 2/3/2006 |
Q: knowledgeable advice. Very helpful. Just to add though, that Jeffrey J. Wrobel, another AllExpert ...
A: Keith, I have no idea of what Mr. Wrobel is talking about. So, I took a second to look it up... ...
|
| Firewire hardrive enclosures | 2/2/2006 |
Q: Your dept. looks promising, as you are also into video editing and DVD authoring, as I am. Here's a ...
A: Keith, I hope my background is adequate - Apple and Avid luckily think so! Meanwhile, spend the ...
|
| iMic WAV filles on iTunes.... | 1/30/2006 |
Q: 1) I am currently using a Mac Mini with a gig of memory, Tiger OS. Just purchased iMic because I am ...
A: Fritz, I'd suggest converting it to AAC or MP3- I know they permit addtion of album art...and will ...
|
| Yahoo Video | 1/26/2006 |
Q: I can't get any of the Yahoo Videos to play. I am using OS 10.3.9 and Safari 1.3.2. I have the ...
A: Gene, I'm guessing that if it's a WMV file...that the WMV plugin never worked well. Microsoft has ...
|
| Install OS X 10.4 Tiger | 1/24/2006 |
Q: I have a 4 year old iMac ( OS 9.2 ) 40GB HD 256 MB mem , PowerPC G3 600MHz processor. Can I install ...
A: Jim, Specs here: http://www.apple.com/macosx/techspecs/ Requirements * Macintosh computer ...
|
| Changing start-up disk | 1/22/2006 |
Q: Running OSX 10.3.9 on a G4 w/ dual 533 chips. I have 3 internal HDs, one of them partitioned into 5 ...
A: Dennis: "Why it is missing is my real question." Because you didn't install OSX on it. OSX isn't ...
|
| Changing start-up disk | 1/20/2006 |
Q: Running OSX 10.3.9 on a G4 w/ dual 533 chips. I have 3 internal HDs, one of them partitioned into 5 ...
A: Dannis, This is because OSX is so much more than just "a system folder" - that was OS9. It's a ...
|
| Mac OS X (Version 10.3.9) | 1/17/2006 |
Q: I'm trying to print report (only 42 records) developed from a database of 1500 records. Database ...
A: Stirrett, Since I've never never used/seen touchbase pro... Here's my idea of a workaround: Why ...
|
| OSX | 1/14/2006 |
Q: Jeff- I've been on OS 9.1 for years. Now some online limitations seem to be cropping up and I'm ...
A: Chuck, Assuming that you have a fast enough system that will run OSX....and you make sure you make ...
|
| Help logging into .mac | 1/12/2006 |
Q: I purchased my G4 Powerbook a little over a year ago. My OS version is 10.3.9. I also bought the ...
A: Julie, Either you have to call apple or try a different name. Your .Mac Membership is only good ...
|
| RealPlayer | 1/7/2006 |
Q: For some time now, I can't seem to tune to a radio station online via RealPlayer. I get a message ...
A: Chuck, My profile says I dont' deal with OS9 anymore since it's over 5 years old. ...
|
| Airport (snow) router + cable modem problems!! | 1/5/2006 |
Q: Am running OS 10.3.9 on a PB G4. For some reason, when my cable ISP went down, my router stopped ...
A: Laura, I think you have an airport & a cable modem. There is a sentence where you state you have ...
|
| Follow up | 1/3/2006 |
Q: ------------------------- Hello Jeff Are you stating that all the download files at that site are, ...
A: Jim, A >100MB AVI item, is likely a copyrighted video file. First, nobody uses AVI for a ...
|
| Graphics problem? | 1/3/2006 |
Q: Followup To Question - Hi Jeff, I'm a recent convert to the delights of Apple, having recently ...
A: Tony, Thanks for the well wishes - no none of that meant anything to me. Ok, Plan two. Open disk ...
|
| Follow up | 12/31/2005 |
Q: Jeff go to this website http://84.45.66.75:2891/ I subscribe to a Miles Davis bootleg Jazz ...
A: Jim I really can't comment too deeply, because this is all copyrighted information. Many AVI ...
|
| G4 cube USB or 1394 networking | 12/30/2005 |
Q: relatively new to mac and have a 450 cube. Have gotten 10.4 loaded, but seems that the onboard nic ...
A: Paul, Apple has intergrated 10/100 for over ten years on the motherboard. The cube has zero ...
|
| Graphics problem? | 12/28/2005 |
Q: I'm a recent convert to the delights of Apple, having recently purchased a 17" Powerbook. I am ...
A: Tony, Well, I think you should be playing games. I've never seen this problem, so we'll try some ...
|
| Blank screen | 12/28/2005 |
Q: I have an ibook 600mhz. I am running OS X. My ibook starts up. I can hear the fan, I can adjust ...
A: D, The Display connector/backlight (possibly at the logic board) is damaged. I know because I have ...
|
| I downloaded photos from my... | 12/27/2005 |
Q: I downloaded photos from my camera to iPhoto. I then edited the photo by changing the title from ...
A: Morris, Yeah. Um. That's a 'feature' iPhoto never changes the original name of the ...
|
| Graphics problem? | 12/27/2005 |
Q: I'm a recent convert to the delights of Apple, having recently purchased a 17" Powerbook. I am ...
A: Tony, I'm making a guess here... Your machine hasn't been restarted...or forced it to look at the ...
|
| Still stuck at | 12/24/2005 |
Q: Hey Jeff, It still goes directly to "Welcome Mac OS 9.2" screen. What I nocticed was, when I press ...
A: Can you get the machine into Target mode (holding down the T Key?) Power on, IMMEDIATELY hold down ...
|
| Still stuck at "welcome 9.2" | 12/23/2005 |
Q: sadly I have the same result. Are there any other tricks to force it to boot off the cd? So ...
A: Here is a list of magic Mac key commands: http://davespicks.com/writing/programming/mackeys.html ...
|
| Still stuck at "welcome 9.2" | 12/22/2005 |
Q: any input would be great! This is what happened: My G4 operated fine in 10.3, I never had any ...
A: Michael, *this question I get!* Ok, it's likely something is wonky in your OS 9.2 (likely an ...
|
| apache server on OSX Panther | 12/20/2005 |
Q: I have recently installed the Panther operating system (10.3.5) on my iBook. I attempted to turn on ...
A: Bill, as I understand it, apple plays a bit with the standard unix structures: you're typing in the ...
|
| os x | 12/20/2005 |
Q: What is tiger and panther? and what is the differences? Which one is better? Thanks Doug
A: Doug, Apple continues to improve and innovate it's operating system. 10.2=Jaguar 10.3=Panther ...
|
| mac goes to sleep unexpectedly | 12/19/2005 |
Q: I wonder if you could help with this strange problem. I have a G5 i-mac operating on OSX 4.3, it ...
A: Simon, Absolutely upgrading the ram will make a difference. OSX is heavy into swapping the memory ...
|
| os 10.2 | 12/19/2005 |
Q: I just got this g3 two weeks ago. And now i'am trying to learn os x software. Nothing like os 9. I ...
A: You don't 'need' 10.3 or 10.4, but it sure makes using your mac easier. It will run a bit slower ...
|
| os 10.2 | 12/18/2005 |
Q: This zip drives were formated on my 9600 with os 9.2. OS 10.2 says it can't read them and to ...
A: Doug, It could be the zip disk is bad. Have you tried a brand new one? It could also be that the ...
|
| os 10.2 | 12/18/2005 |
Q: Does apple make a os x stand alone softare? Where you don't need os 9.x running in the back ground? ...
A: Doug, Stand alone software. For 10.2? No longer. Apple made stuff three/four years ago when 10.2 ...
|
| renaming tracks from cd to itunes | 12/13/2005 |
Q: How do I rename tracks so that they show up in order? Many audio cds that I listen to show up in ...
A: Darrel, I'm assuming you're on a mac, and I'm assuming you were connected to the internet when you ...
|
| internet browsers | 12/8/2005 |
Q: i have one of the original ibooks and i recently updated to OSX and now im having problems with my ...
A: Matt, Explorer is dead on the mac. No point in using it at all. If safari actually pops up, (not ...
|
| burning a slide show onto a cd | 12/7/2005 |
Q: I have the g4 ibook (no dvd burner). I have downloaded all of my pictures from a cd and have created ...
A: Liz, Ugh. Yeah, there are some solutions, none of them pretty. If you're saying you want to put ...
|
| desktop missing | 12/6/2005 |
Q: Followup To Question -Followup To Question -Jeff: I have an iMac 450, OS 10.3.9. I don't know if ...
A: Ron, Yeah, it's a major mistake for you to use the new profile. I'm SERIOUSLY saying not to do it. ...
|
| desktop missing | 12/3/2005 |
Q: Followup To Question -Jeff: I have an iMac 450, OS 10.3.9. I don't know if this was the cause but ...
A: Ron, Did you try a safe boot. Clearly, something is screwy in *your user*. I have no idea what you ...
|
| desktop missing | 12/2/2005 |
Q: Followup To Question - Jeff: I have an iMac 450, OS 10.3.9. I don't know if this was the cause ...
A: Ron, I'm lost here. I can't figure out how you can show a 'folder' if you don't have the abilty to ...
|
| I Book G4 | 11/30/2005 |
Q: I can't get it unlock and I can't find my disk that came with it to unlock it. What would you ...
A: JR, Kick the crap out of your friend. Either you're going to need to get your hands on a OSX disk ...
|
| OS X Darwin | 11/29/2005 |
Q: I am the owner of an iBook running OS X Jaguar -- originally 10.2.6, but I upgraded to 2.8 I have a ...
A: Bill, Since all of that stuff works here...I'm going to assume that much of it may be part of the ...
|
| OS X Darwin | 11/27/2005 |
Q: I am the owner of an iBook running OS X Jaguar -- originally 10.2.6, but I upgraded to 2.8 I have a ...
A: Bill, I can only guess, as you're using a system, that's over three years old at this point... ...
|
| Apple hardware overheating. | 11/25/2005 |
Q: An acquaintance may be misinformed. He told me that in the past few years, Macintosh computers and ...
A: Phillippe, I'm assuming you're not american. Apple, like almost *every* other manufacturer has ...
|
| Can't Drag to Desktop | 11/22/2005 |
Q: I appreciate your help very much. I'm new to iMac and would be more than happy if you could plz help ...
A: Zee, I need you still to do this: Could you please try dragging the items in that folder somewhere ...
|
| Can't Drag to Desktop | 11/20/2005 |
Q: Your help is much appreciated. I downloaded an attachment and it was saved somehow in folder named ...
A: Zee, I think we're onto something here: 1)You're able to create icons (such as a folder) on your ...
|
| lock a folder | 11/16/2005 |
Q: I have mac OS 10.3.9 How do I lock a folder, so that by accident the folder could be put in the ...
A: Ken, My guess is that you don't "own it"....if you go to the bottom of the get info window where ...
|
| email viris on my Mac?// | 11/15/2005 |
Q: I can't believe it, but I think I have a viris on one of my email accounts on my Mac, and don't ...
A: Dennis, It ain't a virus. Really. No, seriously. Somethings screwy with safari. But no virus. ...
|
| cd's will not show on desktop | 11/14/2005 |
Q: Jeff: I have 2 iMac 450's, OS10.3.9. When I insert a cd into the slot nothing happens. The cd ...
A: Can we take these one at a time? Items are not "in the sidebar" - the sidebar is merely a link to ...
|
| Mac OS X Appearance of all images | 11/12/2005 |
Q: I am runing OS X.3.9 Everything on my screen looks too small. All software and internet images. So ...
A: Beth, Open System Preferences (under the apple menu) Go to Displays Choose something like ...
|
| Wireless network | 11/8/2005 |
Q: We have a netgear router and are running a 512k broadband wireless network. There are 4 of us using ...
A: Chad, You can't. There are mac apps that do this: ...
|
| re-install mac osx | 11/7/2005 |
Q: I hope you can help this novice! I am trying to re install mac osx as I've stupidly forgotton my ...
A: Mat,Take your OSX installer disk. Reboot, hold down the C key. It will boot into the installer ...
|
| Finding duplicate files on the Mac OS X | 11/6/2005 |
Q: Sorry, I lied - :). I am actually referring to an external harddisk which has nothing but my files. ...
A: Option 1: Try one of these: ...
|
| Finding duplicate files on the Mac OS X | 11/4/2005 |
Q: Over time, my harddisk is getting filled up. Can you suggest an easy way to go through it and sort ...
A: ongboonlay, I'm including a link to Spring Cleaning (via versiontracker). It's an application that ...
|
| Final Cut Pro - Burning a DVD | 10/23/2005 |
Q: I have a Mac G4, FCP 3.0.4, OS 10.2.8. I have Roxio Toast and Dragon Burn, and an OWC Mercury Pro ...
A: Sandy, depending on what version of toast you have, it'll will build a DVD that is DVD-Video ...
|
| Disappearing Hard Drive | 10/17/2005 |
Q: I have a Dual 2GHz G5 running OS X 10.4.2. Some time ago I installed a second internal hard drive ...
A: Bryan, You've done everything right. If you've been in disk utility, unmounted it...and then ...
|
| Mpeg-2 | 10/15/2005 |
Q: I just got a dual 2.0 GHZ MAc G5, with a Radeon 9600 video card with 256 mb Video RAM. I am using ...
A: Jesse, The feature is absolutely there, or the software was installed incorrectly. Now, you want ...
|
| file backup on dvd-rw | 10/10/2005 |
Q: I burned a number of files on a dvd-rw. I cannot trash or change anything on this DVD. I thought ...
A: Ken, Open up disk utility (in your utilities folder) and you can reformat the DVD-RW to be blank. ...
|
| Cookies/Passwords | 10/9/2005 |
Q: I have a couple questions. The first one is about my login password. I changed my password and now ...
A: Mehgan, Go grab the DVD's that you got when you got your mac. One of them is an Installer DVD. ...
|
| internal Toshiba dvd burner | 10/7/2005 |
Q: I've installed an internal dvd burner in my g4 w/ os 10.3.9. It's a toshiba sd-r5372. It's ...
A: Florence, I can think of a couple of possiblities of what might be wrong. Does it read DVD's? ...
|
| Tiger upgrade disaster | 10/6/2005 |
Q: I have an iMac (flat panel tray-loading) G4 that I've just upgraded to Tiger from OSX 3.9. Now no ...
A: Kim, I have several sets of suggestions 1) Run Apple's Network Diagnostic It's located in: ...
|
| powerbook freezes when I try to shutdown | 10/6/2005 |
Q: I have a brand new powerbook G4 1.67ghz and am running OS 10.4.2. For some reason, it crashes when ...
A: Cliff, Two ideas. 1) create a new user. Does this problem exist with that one too? System ...
|
| want to make the switch | 10/4/2005 |
Q: I am very interested in leaving the pc world and going to mac, but I do not know much about them and ...
A: Paul, What great questions! 1) The main emulator - Virtual PC, significantly slows down a mac. ...
|
| .fdf | 10/3/2005 |
Q: How do I open a .fdf file? I am using MAC OSX Tiger
A: Lon, .fdf is a data format that works alongside of .PDF files. Specifically, it's meant to be used ...
|
| G5 PowerMac & web page editor question | 9/28/2005 |
Q: I don't want to ask a stupid question...but here goes. I am going to purchase a G5 PowerMac, I have ...
A: Gail, Two questions for the price of one? Okay. If your peripherals (keyboard, mouse) are USB, ...
|
| loading photos | 9/23/2005 |
Q: I'm trying to sell on ebay, my pictures won't load on their system. When i talk to their support ...
A: Jodie, I can only surmise that the person you spoke to at ebay wasn't very knowledgable. OSX has ...
|
| File comments lost OS X 10.3.9 | 9/23/2005 |
Q: I've just transfered my sound library from my ibook to my G4 mirror door running mac os x 10.3.9. ...
A: Rob, Well, based on your response... What do the original files say? Do they still have the ...
|
| File comments lost OS X 10.3.9 | 9/22/2005 |
Q: I've just transfered my sound library from my ibook to my G4 mirror door running mac os x 10.3.9. ...
A: Robert, Maybe? maybe not? I'm not sure what you mean when you say you updated the most recent ...
|
| Save image ONLY at desktop | 9/21/2005 |
Q: I'm using OSX 10.3.9 - G5. I use to surf internet image library and download images for visual ...
A: Collin, I see the same behavior from Safari that you do. When I control click on a *link* to an ...
|
| Are there such things as invisible cookies? | 9/19/2005 |
Q: You were recently kind enough to introduce me to 'Cookies Eater' which seems to work very well and ...
A: Lesley, No there are no invisible cookies. But, if safari is 'automatically' putting y our ...
|
| erase disk | 9/18/2005 |
Q: I am hoping you might be able to help me solve my problem. I am using MacOSX. A dvd was copied ...
A: Brooke, I'm sure I can help you, but I'm a bit unclear on what youv'e done. How did you "copy" a ...
|
| Superdrive Imac g4 700 stopped working | 9/15/2005 |
Q: All of a sudden my Superrive stopped working. It ejects, but that is all. It will not boot from a cd ...
A: Peter. It sounds like you've done all the right things. I'm going with..."the superdrive is ...
|
| Create a HTML file on Panther | 9/14/2005 |
Q: I am trying to create an HTML file on this G4 but all I seem to be able to save text as is rich ...
A: Gretchen, since you know how to write raw HTML...I'll throw out the quick instructions. Use Apples ...
|
| iMovie and quicktime | 9/11/2005 |
Q: I attend a fan convention each year which has contests for creative videos and such. I want to ...
A: Rick, 1) Fire up iMovie. Try the help file. It's honestly pretty intuitive. 2) Your real problem ...
|
| My Powerbook's fan is running at all times | 9/10/2005 |
Q: I use Powerbook G4, 667MHz, 512 MB SDRAM, Panther 10.3.9. I bought this mac about three years ago ...
A: Makoto, It sounds like your laptop's sensor is determining that the machine is too hot. Try ...
|
| can Mac OS work on Windows pc's | 9/8/2005 |
Q: can Mac OS work on PCs preinstalled with Windows and vice versa?
A: Tobe, Currently speaking the Mac OS and all the software does not work on WinTel machines. ...
|
| Viewing JPG files on a CD burned on a PC (ISO 9660) | 9/7/2005 |
Q: I've got a bunch of pictures on a CD. PCs can read them fine. I can see some of them on my mac ...
A: Jennifer, I'd take the CD over to a PC...to see if the same files are bad there. I suspect one of ...
|
| Serial printers on new iMac | 9/6/2005 |
Q: My father has a new iMac 20 inch he also has a Personal Laserwriter LS and a Epson Stylus Color 600 ...
A: Stijn, I'd suggest contacting keyspan - they have fielded this question before - others have asked ...
|
| iPhoto | 9/5/2005 |
Q: I have a G4 runing 10.3.9. Lately I've been having all kinds of problems. I ran Disk First-Aid ...
A: Jerry, Norton didn't help at all - there are no virii for the mac. There's some pretty standard ...
|
| Adding extension to file name | 9/4/2005 |
Q: Occasionally, I have an old file without an extension. I highlight the file name, then add .jpg ...
A: Jack, I dont' think so. I'm guessing that Apple did a study of users, and found, more often that ...
|
| wireless PB1400 | 9/3/2005 |
Q: I have a powerbook 1400 with an Enterasys/Orinoco wireless PCMCIA. It is to connect with the ...
A: Tyler, In networking there are several addresses that are resevered. 192.168.x.x and 10.1.x.x are ...
|
| audio issue | 9/1/2005 |
Q: i have installed 10.4.2 but found that protools(digi001) would not operate with that system.. so i ...
A: Doug, If you have OS9 and OSX on different partitions, you can Boot of the OSX CD and use Disk ...
|
| Purchasinging iMac5/Power Mac % | 8/31/2005 |
Q: I own a biedge G3 and must upgrade. I'm considering a iMac G5 for budget reason. And because of the ...
A: Cynthia: Any mac you get will be fine for photoshop, illustrator, dreamweaver & Flash. All of them ...
|
| upgrade | 8/26/2005 |
Q: We're an ad agency i handle the print. We use OS 9.1 we've purchased system 10 first version almost ...
A: David, Quite a bit of this is dependent on the mac you have. Realistically if you have a G4, you ...
|
| virus protection | 8/25/2005 |
Q: I bought a iMac G5 online and it will be here soon. I have two questions: do I need a virus ...
A: Joe, not a problem! Step 1: Go to http://mozilla.org. You'll see a link to download firefox. ...
|
| How to work on the same documents on 2 macs | 8/22/2005 |
Q: After years of working at home, I now have an office as well, with an iMac in each one, both ...
A: Leif, I think there are a couple of way syou can do this. You're trying to sync a file....from mac ...
|
| Saving files to CD/RW | 8/21/2005 |
Q: I have a new iMac G5, having previously used a PC. I would like to save files to a CD/RW. I have ...
A: Ann, In your utilities folder there is an application called Disk Utility. You use that to format ...
|
| I-Tunes Codecs | 8/20/2005 |
Q: Is there any way that I can upgrade the iTunes (4.9) codecs so that I can play other audio formats. ...
A: Bradley, Nope. No way. Not possible. First, I had to do some research on what MOD S3M sound ...
|
| CD Drive | 8/16/2005 |
Q: My husband loaded some recording software onto our mac and when he did it he set it to custom ...
A: Tara, I don't have enough information A couple of notes: 1) You can't install/remove software in ...
|
| used ibook value | 8/12/2005 |
Q: I am interested in buying a 14" ibook G4(I believe) OS10 from my church. It is about 3.5 years old ...
A: Arthur, I don't think there are any 3.5 year old 14" ibooks. Well, I'm not sure. So, I'll ...
|
| Booting From CD | 8/10/2005 |
Q: eMac 1.25ghz (2 years old) OS 10.3.4 Wanted to reboot from Panther CD. Tried three approved ...
A: Bob, There's a chance that the Cd + DVD drive are just both a little off...enough so that it's ...
|
| safari | 8/7/2005 |
Q: you said you can answer basic...this is embarrassingly so! I have a mac G4 using OS10.3 loaded by my ...
A: Alison, I'm a little confused by your question. So perhaps this explanation will help. AOL is an ...
|
| E-Mail | 8/5/2005 |
Q: Yesterday Safari (vers. 1.3), my Internet browser, and my email (vers. 1.3.11) stopped working. When ...
A: Janet, First, I'd like you to run FSCK. This is a repair utility. ...
|
| iPhoto still quitting as it loads pictures | 7/31/2005 |
Q: JEFF YOU GAVE ME A LIST OF ITEMS TO REMOVE from the pictures folder and hide. The problem is the ...
A: Ralph, all I suggested was that you should remove items that weren't photos. Want the real quick ...
|
| camcorder firewire compatibilty | 7/31/2005 |
Q: I'm a very new mac user...( 1 month) I have a 17" powerbook g4(tiger)......my question is a rather ...
A: Claude, No idea. It 'should' work if it conforms to the DV spec. The ones on the apple site are ...
|
| Software crash | 7/30/2005 |
Q: You're right, it works as a new user! Does that mean I can only use those programmes as another ...
A: Den, Sorta. It tells us something else - it tells us what is wrong is a preference associated with ...
|
| Software crash | 7/30/2005 |
Q: I have tried what you recommended, but it still crashes. Here's the error message I get if it's any ...
A: Den, As you can imagine, it's a bit hard to do these sort of things via email. (the best of worlds ...
|
| Software crash | 7/28/2005 |
Q: I have had a G5 (dual) for over a year now, and recently I have experience problems with some ...
A: Den, My guess is that some small OSX maintenance will repair these two apps. One of two or three ...
|
| G4 powerbook ti ram | 7/27/2005 |
Q: Which would be preferable, 512 of 133 or 1 gig of 100PC ? I am running 10.3 and do mostly home video ...
A: Pietro, since this page http://everymac.com/systems/apple/powerbook_g4/stats/powerbook_g4_500.html ...
|
| programn quitting | 7/26/2005 |
Q: re; iPhoto quitting during startup.Panther 10.3 I created a new account with admin priveleges as ...
A: ralph, In the iphoto libary (Pictures folder).... Pull the library.cache, .data, .iphoto, pull ...
|
| Startup | 7/25/2005 |
Q: Mr. Greenberg, i'm just a novice at using mac pc's. Currently i have a powerpc w/ 10.3 osx. I ...
A: JB, I'm assuming it's a wacom tablet. What file is being loaded? Are you sure it's a file and ...
|
| Cleaning out the Hard Drive | 7/22/2005 |
Q: I love my mac and download quite a few files. Sometimes I would like to delete the excess files that ...
A: Lydia, I think you're asking "what can you delete" to free up some space. There are specific ...
|
| iPhoto on E-Mac running Panther OS 10.3 | 7/20/2005 |
Q: This happened while loading about 200 photos from a trip up the west coast of Norway, above the ...
A: Ralph, Good news here...there's nothing (hardware) wrong with the mac. Probably it's a midl ...
|
| On my new I-mac OS 10.4+ | 7/20/2005 |
Q: I want to burn a couple of downloaded programs onto a single CD... Firefox and thunderbird, how can ...
A: Tom, From Disk Utilities's help file: Recording on a CD-R disc more than once Normally, you can ...
|
| Spring Cleaning | 7/13/2005 |
Q: Is the utility "Spring Cleaning" for MacOS 9.1 and OS X a good program to have and use? Sincerely, ...
A: Angel, It's an "okay" program. It's not a must. What I like - it automates removal of little ...
|
| booting imac with broken screen from cd | 7/11/2005 |
Q: I have an imac whose screen is bust. I'm using an external monitor but now my computer has crashed. ...
A: Jody, My best suggestion: Get your hands on another mac or take this machine near another mac. ...
|
| upgrading to OS 10.4/TIGER | 7/8/2005 |
Q: Jeff -- Thanks for volunteering your time! I am currently running OS 10.2.8, and want to upgrade ...
A: Pam. Yes. Absolutely. Just make sure your machine runs the specs. From ...
|
| DVD burning problems | 7/5/2005 |
Q: I'm not sure if you remember me, but you were helping me out 2 or 3 weeks ago regarding a problem ...
A: Bob, the file name ought to be irrelevant. Put a single JPEG file and burn a DVD (it's a DVD data ...
|
| DVD burning problems | 7/4/2005 |
Q: Followup To Question - Hi Jeff, I'm not sure if you remember me, but you were helping me out 2 ...
A: Bob, Of course I have an idea. It involves money. Take it to your closest Apple Dealer and have ...
|
| DVD burning problems | 7/4/2005 |
Q: I'm not sure if you remember me, but you were helping me out 2 or 3 weeks ago regarding a problem ...
A: Bob, If it doesn't work via the finder, it doesn't matter what third party software you use. I ...
|
| DVD burning problems | 7/3/2005 |
Q: I'm not sure if you remember me, but you were helping me out 2 or 3 weeks ago regarding a problem ...
A: Bob, Current version of toast is 6.1 something I think. I don't know how compatible (v 5) is with ...
|
| FCP3 Help! | 7/3/2005 |
Q: I tried using other graphics formats, but only PICT gave me the clarity of image that I wanted. The ...
A: Katherine, Are you judging the picture quality based on the way it looks on your computer or are ...
|
| FCP3 Help! | 7/2/2005 |
Q: I am trying to edit together a slide show of PICT files. Every time I try to add the first pict, I ...
A: Katherine, You're confusing storage (which is in GB/MB) with Memory (which is also described in ...
|
| Few very simple questions... | 6/28/2005 |
Q: .. I am planning to purchase a labtop. But I can't seem to make up my mind, should I buy a iBook or ...
A: Young Yook, What a great set of questions. I think I'm going to answer them in the 'easy to hard' ...
|
| mac internet | 6/25/2005 |
Q: I have a G5 Mac running O/S 10.2 with IE 5.2 for Macs My problem is it loads web pages so slowly. ...
A: IE is a dead browser on the macintosh and very slow as well. Change over to Safari, and things will ...
|
| making DVD's w iMac and iMovie | 6/24/2005 |
Q: I have an Apple iMac with internal CD (player and burner). I have used iMovie to arrange slides ...
A: Steve, It depends on what iMac and what version of iDVD you have. Let's do the Mac first. You ...
|
| MAC | 6/21/2005 |
Q: I am very new to MAC and would appreciate if you could let me know of any websites which offer ...
A: Saleem, Take a look at everymac.com This is a great reference- but Macs are not like PC's where ...
|
| preference folder will not open | 6/19/2005 |
Q: Followup To Question -Jeff: I have an iMac 450, OS 10.3.9. I was backing up some photo and ...
A: Ron, at some point you must have deleted it. They just don't "disappear" You can try downloading ...
|
| Excel add-ins registry entry | 6/19/2005 |
Q: I am trying to install an add-in library for excel for mac. The problem is that the way it is ...
A: David, This is _way_ over my head. (Excel specifics on the macintosh). When I poked around ...
|
| preference folder will not open | 6/17/2005 |
Q: Followup To Question - Jeff: I have an iMac 450, OS 10.3.9. I was backing up some photo and ...
A: Ron, Go to your applications folder...is it there? Go to your Utilities folder. Is System ...
|
| Type Command character (OSX3) | 6/14/2005 |
Q: I've been looking for a way to type the character "command". I have PopChar, I can see the command ...
A: David, go to your system preferences International Go to the Input Menu Choose Character palette. ...
|
| DVD burning problems | 6/13/2005 |
Q: Followup To Question - Hi Jeff, I use a 450 MHz G4 running on OS X Tiger (10.4.1) A friend ...
A: Bob, I wonder if this is a firmware update with the DVD drive to run on your machine. Or a ...
|
| DVD burning problems | 6/12/2005 |
Q: I use a 450 MHz G4 running on OS X Tiger (10.4.1) A friend recently upgraded her DVD drive and gave ...
A: Well, I'd try some different Media, including a CDR Others have similar problems: ...
|
| How do I protect my iBook G4? | 6/10/2005 |
Q: Most people have told me that makes can't be penetrated while others have am told me that there ...
A: Bradley, Flat out, the Mac (BSD Unix) is fairly secure. It's not 1000% secure...but the odds are ...
|
| Apple OSX Startup Problems | 6/8/2005 |
Q: I am very recently new to mac computers. Spending my last 10 years using Windows. Model: G3 iBook ...
A: Tom... UGH. This is certainly a headache. I'm assuming you didn't read the instructions for ...
|
| Software Update | 6/4/2005 |
Q: I have an iMac running OS version 10.3.7. I also just replaced my hard drive for a larger one. It ...
A: Brian, I'm have a little problem understanding your question. But at least the first question ...
|
| Networking Old Mac to PC | 6/2/2005 |
Q: I have an old Power Mac 4400/200 and it has an ethernet/networking plug in the back (you can see how ...
A: Jason, I don't think that you can easily network the two... Yes, I'd put a router (much easier to ...
|
| powerbook cd, install on powerpc desktop? | 5/31/2005 |
Q: I want os 10.3.2 thats on my dads powerbook. i have power mac g4 cube. I have Restarted holding C ...
A: Shawn, You're not going to like this. You're going to have to buy it. OS X.3 cannot be copied - it ...
|
| peer-to-peer music programs | 5/22/2005 |
Q: I hope you can help me with an annoying problem I have. I own a ibook OSX, and I have itunes, as ...
A: Kat, You're asking me how to violate copyright, like your friends who have PC's do? You have to ...
|
| Easy question | 5/19/2005 |
Q: how do you condence a photo on Mac os x. I just need to make photos smaller w/o cropping. Thanx^_^ ...
A: Dakota, VersionTracker.com _tracks_ the _Versions_ of software. It merely links to their sites; ...
|
| Apple 17" flat panel | 5/19/2005 |
Q: My Apple care just expired and of course now my flat pane 17" is acting up. Computer has been acting ...
A: Bill, It's not my site - I'm just a volunteer, doing this for a group I've never met. My first ...
|
| Characteristics of macintosh | 5/18/2005 |
Q: Can you please compare and contrast the characteristics of LINUX, UNIX and Macintosh? Thanks
A: Anthonia. Unix is a portable multi tasking operating system. Linux is a free version of above, ...
|
| External CD-RW Drive | 5/17/2005 |
Q: I've a Yamaha external firewire CD-RW 8824 (it used to work fine 4 years ago with G4 running 9.1). ...
A: Kapil, Take it to another mac/try another cable. There is the chance that if you haven't used it ...
|
| e-mail and pictures | 5/17/2005 |
Q: Why is it that I cannot open e-mail pictures when the message ends in eml, but I can if its in ...
A: Jim, .eml is the stationery format for Microsoft outlook from the pc. Are you sure there is an ...
|
| Easy question | 5/16/2005 |
Q: how do you condence a photo on Mac os x. I just need to make photos smaller w/o cropping. Thanx^_^
A: Dakota, I'd suggest someting like: http://www.versiontracker.com/dyn/moreinfo/macosx/20824 ...
|
| Mac OS 10.4 upgrade problems | 5/10/2005 |
Q: I upgraded from 10.3.9 to 10.4 last night. I have an iMac DV+ (450MHZ G3), with 320MB of RAM, 20GB ...
A: Logan, Honestly, I just literally started using Apple's Mail Myself - I've using entourage. Hmm. ...
|
| OS 9 to OS X | 5/7/2005 |
Q: None of those worked. Is there a way to use Disk Warrior to switch the startup disk if we don't ...
A: Kyle, the OSX installer disk method HAS to work. It's 100% reliable. If you can boot on another ...
|
| OS 9 to OS X | 5/7/2005 |
Q: I recently started up OS 9 on my G4, after being in OS X, but now I can't seem to get back to OS X. ...
A: kyle, 1) Control Panels, Startup disk. This ought to have two choices OSX and os9. 2) Get your ...
|
| Internet Explorer for Mac | 5/6/2005 |
Q: My company has about twenty 1.25 GHz PowerPC G4, 1MB L3 cache, 768 MB DDR SDRAM, some running Mac ...
A: Ron, #1 - I'd suggest moving over to safari. Explorer is very dead on the mac. Or firefox - ...
|
| imovie | 5/3/2005 |
Q: I have a G4 runing OS X 10.3.9. I put "imovie" on an external hard-drive. It works fine, except ...
A: Jerry, iMovie is mapped initially to the internal hard drive's Movie folder. When you initially ...
|
| voice recording | 4/20/2005 |
Q: Jeff, I am using OS 10.3.8 on an eMac. I am exchanging voice recordings with a Windows user. The ...
A: Greg, select the attachment and choose save to disk. If it is on your desktop and you double click ...
|
| downloading .wma files on mac | 4/20/2005 |
Q: I just noticed above that you're only fielding osx questions....I've got os9.04....but I'm typing ...
A: Mike, What's wrong is that IE isn't interpreting the wma file as a 'file'. It doesn't have the ...
|
| voice recording | 4/18/2005 |
Q: Jeff, I am using OS 10.3.8 on an eMac. I am exchanging voice recordings with a Windows user. The ...
A: Greg, Here's what I'd do. I'd open one of her files in quicktime and hit command I (get info) on ...
|
| Photos disappeared from I photo albums | 4/15/2005 |
Q: dont know it happened but all my photos have disappeared from my i photo albums. Someone told me i ...
A: Paul, I can only guess that the xml database for iphoto got corrupted. So, I have some ideas...but ...
|
| Compression. | 4/12/2005 |
Q: I am an Editor for a Quilting newsletter that is published and sent to about 200 ladies each month. ...
A: Sue, This one (I think) is an easy one. Go to print. Choose where is says "Copies & Pages" and ...
|
| Recovering lost data after formating | 4/12/2005 |
Q: What can be done in order to recover lost files after formating a 10GB HD under MacOs 9. Thanks ...
A: Eric, It's not good. Hopefully you're not using the drive. If you are, then fiels are being ...
|
| Camera | 4/7/2005 |
Q: I have a Mac G4 running OS X 10.3.8. I have a Logitech Quickcam Pro 4000. I have the latest ...
A: Jerry, This is very odd. Have you tried ichat to see if ichat sees it (it may not...it's usb, not ...
|
| DVD formatting | 4/3/2005 |
Q: I have a 15" powerbook with a superdrive and MAC OS X Jag. I'm actually in australia now and I have ...
A: Andy, Your mac will handle +R or -R without any difficulty. The only difference is in burning - ...
|
| OS X Install | 4/3/2005 |
Q: This is simple enough, but I just want to make double sure about it. I have a Mac snow iBook ...
A: Bill, I can't set your mind at rest. What you say sounds logical...but I've never doen a clean ...
|
| symantec_norton system works 3.0 | 4/2/2005 |
Q: MY COMPUTER INFO: (e-mail me if you need more info v_halo_v@yahoo.com) mac mini MAC OSX VERSION: ...
A: Mari, I'm assuming your Mac works - that the SOS isn't a system that doesn't work - only Norton is ...
|
| apple dvd-player | 3/31/2005 |
Q: is there a way to go around the country-codes of apple dvd- player, some sort of patch to make it ...
A: Daniel, I can only point you in the general direction of what you're looking for, as I've never ...
|
| Power G3 ac adapters | 3/30/2005 |
Q: I don't know anything about Macs but need to find out quickly for a friend if the power supply on a ...
A: Melissa, Sorry, you can't use a PC powersupply on a mac. Here are a bunch of groups that can ...
|
| Mac program won't quit | 3/26/2005 |
Q: I recently starting using a simple mac application called OSXplanet, you may be familiar with it, ...
A: Taylor, I had to download this to take a look On your menubar there is a globe. That's where you ...
|
| Problem with Microsoft Entourage | 3/23/2005 |
Q: I have loaded PocketMAC PDA software on my Imac which is running 10.3.8. I had a version of MS ...
A: David, I'm at a total loss. If you can connect with safari, then your machine is fine...it's ...
|
| Problem with Microsoft Entourage | 3/21/2005 |
Q: I have loaded PocketMAC PDA software on my Imac which is running 10.3.8. I had a version of MS ...
A: David, I'm thinking that somehow it screwed up your Entourage connection. Go to Tools>Schedules ...
|
| ipod backup | 3/17/2005 |
Q: hey Jeff, Thanks for your reply. My problem is that my music isn't backed up on my computer. I've ...
A: Brian, Yup what a pain. You might be able to use software at versiontracker.com (type ipod in the ...
|
| ipod backup | 3/17/2005 |
Q: I've been having some issues with my ipod lately. It's been skipping, pausing randomly. I'm a ...
A: Brian, All your music ought to be in your music folder (which is a mirror of your ipod). All you ...
|
| wireless card; emac | 3/14/2005 |
Q: Is it possible for me to add a wireless card to my eMac? If so how? I don't recall it having built ...
A: Malana, Sorry I took so long to find this file. Absolutely you can add a wireless card...as long ...
|
| Mac OSX issues | 3/13/2005 |
Q: I have an IMAC 17" Flatscreen computer. If it is used for awhile I have problems bringing down the ...
A: My next guess is that since you feel that it occurs with the computer being on for a longer period ...
|
| Mac OSX issues | 3/13/2005 |
Q: I have an IMAC 17" Flatscreen computer. If it is used for awhile I have problems bringing down the ...
A: Burton, I'm going to guess that there is a hardware problem on your computer. Either - the mouse ...
|
| OS X Address Book images.. | 3/11/2005 |
Q: Suddenly my Address Book images (OS X) have disappeared! Consequently my log-in screen shows a ...
A: Chris, Not enough information to fix it. My guess is that the address book cache (where it stores ...
|
| final cut pro hd 4.5 | 3/10/2005 |
Q: New g5 dual 2ghz video 1.5 gig of ram editing workstation final cut pro hd 4.5. Panther ( what ...
A: Roger, 1) It sounds like your configuration is pretty good. Add some ram. Change the media drive ...
|
| how to fix a corrupt program | 3/8/2005 |
Q: I cannot download Adobe Acrobat programs from the web to my computer. The message comes up "there's ...
A: Liz, It sounds like you're using Internet explorer. I don't think your program is "corrupt" If ...
|
| Error Message - 34 | 3/7/2005 |
Q: I have a 450 MHz G4 Cube, with 576 MG installed memory. When I try to load a blank CD-R to burn in ...
A: John, How much room is free on your machine? If you get info on your computer it will tell you how ...
|
| Audio cassette to mac | 3/3/2005 |
Q: I have a Power book with system 10.3.8. I want to record my cassettes onto my mac and then burn them ...
A: Tom, Go pick up Garage band (part of iLife) at an apple store. It will let you plug in and record ...
|
| audiofile conversion | 3/3/2005 |
Q: I received a cdr with 2 audio-video files on it, bOTH FILES ARE q uicktime. One file is mpeg the ...
A: Jim, OS 8.6 can only handle a couple forms of quicktime (that microsoft made available) Your mac ...
|
| Sherlock Missing | 2/26/2005 |
Q: I am using Mac OS 10.1.5 on iMac. I just noticed that when I click on Sherlock icon in dock, ...
A: Joe, It's not sherlock thats got a problem. It's your system. OSX (AAAH 1.5!) works with two ...
|
| Reading PC CDs | 2/23/2005 |
Q: a simple question really. Is there a way in which Macs can read CDs that are Windows versions ? My ...
A: Bob, two things 1) ask the person NOT to encode the graphics in a strange format. for example, if ...
|
| Reading PC CDs | 2/23/2005 |
Q: a simple question really. Is there a way in which Macs can read CDs that are Windows versions ? My ...
A: Bob, Macs naturally read Windows CDs. My mac also sees files created in PC versions of: Word, ...
|
| Internet Connection | 2/22/2005 |
Q: I'm having internet connection problems. I have a recent model iBook running OS 10. My ethernet cord ...
A: Brian, Ok, so the cable is connected and you have a green light. I'm assuming you're set to DHCP- ...
|
| using OS 9.1 and OSX | 2/19/2005 |
Q: Jeff, Thanks for your time and assistance: I have an imac running OS 9.1. OS X is also on the ...
A: Joseph, I can't imagine why you'd want to work in OS9 anymore. Go to your control panels, startup ...
|
| Getting a non-jerky cursor within an application | 2/19/2005 |
Q: One of my favorite games, Massive Assault, was poorly ported to the Mac from the PC, and as a result ...
A: Jim, First, I went to download a demo (there is none!) to see if I could reproduce your problems ...
|
| can't recover data from my zip drives | 2/17/2005 |
Q: I have placed much data on zip disks with my old G3 Mac(works software). I now have a G4 Mac and I ...
A: Jim, I'm going with: You don't have works on your G4. You mac is trying to launch the file, and ...
|
| Upgrades | 2/16/2005 |
Q: How do I identify my upgrade needs .. Is my box ZIF or Sawtooth enabled ? ... Machine Model: ...
A: Carl, I can tell you come from the PC world. No slam there - it's just a very PC question. The ...
|
| Startup items | 2/11/2005 |
Q: All of a sudden when I power up my iMac running Mac OS X version 10.3.7 it automatically tries to ...
A: Joyce, Since I don't use AOL, it's just going to be a guess. Your machine is trying to sign on to ...
|
| Viewing and saving PDF doc with Safari | 2/10/2005 |
Q: When I find a link for a PDF document while in Safari, I only get the first page of the document ...
A: Crayon, I have no idea off the top of my head where the PDF files are. But, if you control-click ...
|
| Does OS-6 support safari??? | 2/8/2005 |
Q: Could you let me know whether safari is compatible with OS-6 or not. Which browsers could be used ...
A: Mehmood. I don't answer questions about OS 6. The original Browser (netscape) came from Mosaic. ...
|
| Two Hard Drives, what OS is on what? | 2/5/2005 |
Q: G'day, I have two hard drives, the first running X.3.7. The other is OS X, but how do I find out ...
A: David, G'day. Start up from the first drive- Go to the apple menu, choose About this Mac, and ...
|
| removing a "locked" item | 2/3/2005 |
Q: Recently, I downloaded a demo of Adobe Photoshop Elements. I decided that I wanted to throw it ...
A: Andrew... The permissions on all/some of the files in your trash are not set to you... Or ...
|
| Trying to print on my Epson from my G5 computer. | 2/3/2005 |
Q: I think that this is an Epson printer driver issue.... I did see some of the Epson print drivers on ...
A: Valerie, I'm so glad I was of help! Please call/contact epson about your printer problems. Your ...
|
| How does Macintosh keep track of deleted files. | 2/2/2005 |
Q: I'm a student and we have a paper to write on:How does Manintosh keep track of deleted files. ...
A: Shannon, A google search of: ...
|
| help preferences | 2/1/2005 |
Q: Jeff, I have a powerbook G4, 15 inch, 1.33GHz. I've been having trouble with my help viewer in ...
A: Gary, Truthfully, It sounds like you've screwed up some stuff that's outside my expertise. When I ...
|
| saving images | 1/29/2005 |
Q: i have an imac 333 with osx10.i can save images from the internet fine however i can not open them. ...
A: Matt, When I drag an image from safari (or use Save image in IE) I get a JPG on my desktop. This I ...
|
| Can't print from my G5 computer...ugh!!! | 1/28/2005 |
Q: Switched my Epson Color Stylus 6400 to my new G5 (OS 10.3.7) directly into an ESB port. ...
A: Valerie, I just have some guesses and not much less. First - Apple adds a number of Epson drivers ...
|
| Upgrading to OS X | 1/26/2005 |
Q: I have a beige G3/233 desktop. I have upgraded it to have a 40GB HD and a G4/466mHZ processor, both ...
A: Heath, Q1) Why did apple make the beige machines incompatible with OSX? Two reasons - USB+ ...
|
| MAC vs IBM FAT32 Problem | 1/25/2005 |
Q: MAC vs IBM FAT32 Problem Hello: I have a WD 160 harddrive that I will be use only for Mp3 music ...
A: Jeff, How are you my name-brother. OSX can *read* NTFS, but cannont write it. It can read Fat 32, ...
|
| Help Viewer | 1/24/2005 |
Q: I have a brand-new Powerbook G4 with MacOSX. I haven't had it more than three weeks when my general ...
A: Nikky, I can only guess that a preference is corrupted in help, preventing it from ...
|
| Mouse repair | 1/23/2005 |
Q: Mouse click is not working. I assume it's dirty, but can't seem to get top off to clean. What's the ...
A: Derek, Don't know which mouse (assuming it's a ball mouse). It's a twist, you take your thumbs and ...
|
| resizing | 1/21/2005 |
Q: Ihave the option to resize pictures to fit in the browser screen with ibm ie 6.0 but my bro has mac. ...
A: David, Honestly? I have no idea. I'm assuming you put pictures on the web (without resizing) and ...
|
| Network Password Trouble | 1/20/2005 |
Q: afriend bought me a imac m5521 computer. It boots up to a searching for network boot. The computer ...
A: David, I have two general questions: Do you know the password? Is there a system to actually boot ...
|
| computer shut down by itself and clock changed | 1/19/2005 |
Q: Jeff, I have a mac g4 1.25 ghz desk top with 512 mb ram and OS 10.3.7. Two weeks ago, all my ...
A: Kevin, Ok, the lithium battery needs replacing - it holds the date/time and location information. ...
|
| Win to Mac transition: general resources | 1/18/2005 |
Q: I have just bought a used ibook for my kids, but have no Mac experience. Do you know of a good web ...
A: Chris, You're not going to find (as far as I'm aware) a site that translate PC behaviors to mac. I ...
|
| macintosh | 1/15/2005 |
Q: Greenberg, 1. In Mac OS9 there was something you could use to automate repeated activities. I ...
A: Dr. Whitmont, Thank you for the doctorate, but honestly, I need more education before I can be ...
|
| A download placed a new unwanted icon in system preferences... | 1/15/2005 |
Q: iMac, G-3, 600mghtz, 256Ram, OS 10.1... I downloaded "Impasse" trial. It left an icon in system ...
A: Two ideas. one, download it again, install it, and then immediately uninstall it. But if what ...
|
| ethernet on Mac G4 running 10.2.8 | 1/14/2005 |
Q: My Mac (G4 running 10.2.8) is about 2 years old. About a week ago I connected up the ethernet port ...
A: Dorn, If you go into your Applications folder and then into your Utilities folder there'll be a ...
|
| Mac OS 9 | 1/12/2005 |
Q: How do I change a desktop icon.. or any icon for that matter.. Windows the procedure is simple.. ...
A: James, Even though it says that I don't answer OS9 questions, I'll show you this is just as easy as ...
|
| Mac with Windows 98 | 1/11/2005 |
Q: I sent my mother in law video files with the WMV extension I made on my Windows XP movie maker ...
A: Monica, She can't have a windows 98 mac computer...because apple doesn't run windows 98. I'm ...
|
| Final Cut Pro Help | 1/8/2005 |
Q: Greenberg, I got it to work. I found some documentation from someone else who was having a similar ...
A: Nick, That ram is likely bad. It may not bite you today, but it is not working 100%. I've used a ...
|
| Final Cut Pro Help | 1/7/2005 |
Q: Greenberg, The problem persists in iMovie. When I try to export to the camera from iMovie, it ...
A: Nick, This is very strange. The GL-2 ought to work fine. It captures footage fine (this rules ...
|
| Final Cut Pro Help | 1/6/2005 |
Q: I am having a problem with Final Cut Pro HD version 4.5. When I connect it to my Canon GL 2 camera ...
A: Nick, I have a couple of ideas. First, I'd suggest testing the camera on iMovie. Yeah, I kknow, ...
|
| New Hardrive | 1/5/2005 |
Q: I have just installed a new Western Digital IDE hardrive in my apple mac g4 450mhz (my old one ...
A: Richard, No real idea...only one gut guess...do you have your master/slave settings for the drive ...
|
| cmalisia@columbus.rr.com | 1/3/2005 |
Q: I have an iBook. It is running OX X v 10.2.3. I am trying to make the trackpad/mouse work without ...
A: Carole, That shouldn't be. It sounds like your trackpad is bad. I will mention two things. ...
|
| lost data and settings | 1/2/2005 |
Q: Jeff, I'm using OS10.3.7 Last night I shut down my computer (power G4 desktop) as usual, This ...
A: Kevin, First, off, I don't recommend using filevault. Filevault does protect your data from prying ...
|
| G4 powerbook | 12/30/2004 |
Q: My brothers G4 powerbook is sick. I have it to try and fix it for him. when booted it makes 3 ...
A: Sean, So, I did some research about this. Three beeps = ram isn't being seen at startup. This is ...
|
| Mac sound | 12/30/2004 |
Q: My wife uses a Mac for her small business, I use it for my home use, and net surfing. I use a PC at ...
A: John, I don't know where you're shopping for CDs. First, I'll direct you to the system preferences ...
|
| passwords | 12/28/2004 |
Q: what can i do if i forgot my password to log on. you know the administer (password) so basicly i ...
A: oj, Your original CDs that came with your mac is the solution. Boot from the CD with the C key ...
|
| Lose Audio Synch between iMovie and iDVD | 12/27/2004 |
Q: I made a compilation Quicktime movie clip in iMovie...it is 55 minutes long with sound...movie ...
A: Michael, I don't know that FCE will solve the problem. I do know that I use DVD-RW's so I can burn ...
|
| Lose Audio Synch between iMovie and iDVD | 12/27/2004 |
Q: I made a compilation Quicktime movie clip in iMovie...it is 55 minutes long with sound...movie ...
A: What version of iMovie do you have? When I googled imovie idvd sync I got: ...
|
| email forwarding | 12/23/2004 |
Q: I know I read a tip in either MacAddict or Macworld regarding multi-forwarded email. My question ...
A: Lee, I think what your asking is how to extract the email without the prior infomration? Um....I ...
|
| SuperDrive Problem | 12/22/2004 |
Q: I am having a strange problem with my SuperDrive in my 933 G4. If I try to burn a data CD, it never ...
A: Ray, You know what I'm going to say. I think the CD is going bad. Me? What would I do? I'd ...
|
| imac won't boot up | 12/21/2004 |
Q: I went to install OSX on my Mom's 400mhz iMac (>300megs of ram) Half way through the installation it ...
A: Dr. Bob. Yeah, I think it's the power supply too.... but it's also sounding like the HD is corrupt ...
|
| trash can | 12/19/2004 |
Q: Is there a way to place the trash can on the desktop in os x (10.3.7)?, as it was in OS 9. I don't ...
A: Chuck, I'll mention that there are multiple trash cans in OSX (and it keeps all of that, smartly, ...
|
| MP3 files how to download them to a location on the drive to be able to play them other places | 12/17/2004 |
Q: MP3 files how to download them to a location on the drive to be able to play them other places I ...
A: Trin, What are you asking? If you sent a file to someone with a Mac, an MP3, it should work fine. ...
|
| Mac G4 Cube memory question | 12/14/2004 |
Q: I have a G4 Cube 450 MHz currently running OS X 10.2.8. It has two DIMM memory chips in it, one at ...
A: Johnathan, As far as what you can use? ...
|
| about trash | 12/11/2004 |
Q: have os10 trashed some pics by mistake and emptyed the trash is there anyway to get them ...
A: Jeff, When you delete a file, it just removes the name from it's catalog. Here is a link from ...
|
| Restoring a system disk from a disk image | 12/6/2004 |
Q: Jeff, I'm hitting a wall here. I had my system installed on one partition that resided on my master ...
A: Todd, I could barely follow what you've done. I don't think you're completely hosed. Why not copy ...
|
| master password OS10.3.6 | 12/3/2004 |
Q: Jeff: I have an iMac 450, OS 10.3.6, 128mb ram. I recently installed OS 10.3.6 but I still use OS ...
A: Ron, My machine rarely asks for it's password - when it does, it's because I'm trying to do ...
|
| slow g4 | 12/1/2004 |
Q: My g4 tower is working very slow. I got rid of all my photos and desktop stuff that seemed to take ...
A: Rachel, I have a couple of thoughts. First, make sure you keep 5-10% of your hard drive free. If ...
|
| keychain access?? | 11/30/2004 |
Q: I have changed a password on a user on my mac. (os 10.3.5) and now every time I go to use the Mail ...
A: Jack, I think that the keychain password is the old one, and the system wants the new one. That's ...
|
| Mail in OSX 10.3.6 | 11/27/2004 |
Q: I am triing to fgure out a way to use a link in Mail 1.3.9 But i cannot seem to figure it out. Is ...
A: Tiesaha, I don't use apple's Mail. I think the recognition of email links is more based on the ...
|
| Can you recommend the best... | 11/22/2004 |
Q: Can you recommend the best way for me to get my old Super8 films, now on VHS, into my PowerBook G4 ...
A: Katherine, I suggest you have someone transfer the original films (not the VHS) for you onto miniDV ...
|
| downloads in safari | 11/20/2004 |
Q: I am using a powerbook G4 1Ghz Mac OS X Panther 10,3,6 Safari 1,2,4 I recently downloaded a ...
A: Hannes, Let's do the second question first. Apple disables the use of the computer while the ...
|
| OS 8 | 11/16/2004 |
Q: Novice here...in farmland USA, frustrating to hookup to internet no macs around but mine. Question- ...
A: Helen, I'm sorry. It's been three years since I've touched an OS8 macintosh (well, six years, ...
|
| Booting to OS 9 | 11/15/2004 |
Q: I run os 9.2. I moved some directories on the boot drive thinking they wern't important. I just ...
A: Derek. I never boot into 9, so if you get this working you'll have to explain why you need to boot ...
|
| Log on | 11/14/2004 |
Q: Jeff, Maybe I wasn't as clear as I should have been. My problem is not with "Log Out" or "Log in". ...
A: Roy, Two thoughts. Any sort of logging out (restart, shutdown, logout) does ask you for your ...
|
| external drive | 11/14/2004 |
Q: - Hi Jeff: In response to your reply: When my external drive is turned off, the G5 operates without ...
A: Gordon, Maxtor uses the Oxford chip set (this was more of an issue when firewire drives were first ...
|
| Log on | 11/13/2004 |
Q: Jeff, Thanks for trying to help but as I said in my Q if you select "automatically log on as" you ...
A: Wait, Roy, Of course, as I wrote it defeats the security. How is it supposed to be secure if it ...
|
| Log on | 11/13/2004 |
Q: I mac G4 flat screen, OS X 10.3.6 Everytime I start or restart I am required to enter password. ...
A: Roy, In my system preferences, for the Login Options at the bottom, there is a switch that says ...
|
| external drive | 11/12/2004 |
Q: I am running a new G5 powermac 1.8ghz 1g ram, 160gig HD OSX 10.3.5 (this is my first mac) I ...
A: Gordon, I think that there's something wrong on your mac - I think what's happening is that when ...
|
| Shift Key Broke off on my G3 14in iBook | 11/11/2004 |
Q: I found one site that tried to tell me how to put it back on, but I have spent hours and I just ...
A: Celeste, Cheapest solution? Buy an external USB keyboard and use that - it'll cost you around ...
|
| Upgrading Jaguar | 11/10/2004 |
Q: I have an iBook that runs OS X 10.2.1 I recently got ahold of some software that requires 10.2.6 in ...
A: Bill, It sounds like it didn't download fully. While you may be able to get your hands on OS ...
|
| Upgrading Jaguar | 11/9/2004 |
Q: I have an iBook that runs OS X 10.2.1 I recently got ahold of some software that requires 10.2.6 in ...
A: Bill, It's totally safe. Nothing will get wiped out. And it's free. Here's what I'd like you to ...
|
| pasting image into email | 11/8/2004 |
Q: This may seem like a simple question, but sometimes the simple isn't as obvious. I would like to ...
A: Bob, I don't think this is terribly simple, in fact, the variables are too high (your email client, ...
|
| downloading problems | 11/4/2004 |
Q: I am working on a mac with OSX and Internet Explorer 5. I am having trouble whenever I try to ...
A: Kelly, It sounds like Explorer hasn't really finished the download. Two things. Let's fix the ...
|
| Connecting Laserwriter Pro to imac | 10/25/2004 |
Q: I am trying to connect a laserwriter pro 630 to my G4 imac. I bought a USB to serial adapter but it ...
A: Kevin, I don't think you can connect up to it via a USB/serial adapter... But you possibly could ...
|
| DVD player | 10/21/2004 |
Q: I have an ibook, 800 processor with 640mb, running Mac OS X 10.2.8. Yesterday evening I went to ...
A: Philippa, You tried all the right stuff. Here's my thoughts: You at some point accidentally ...
|
| Delete/Trash | 10/19/2004 |
Q: Weird behavior I am having. When I use keyboard shortcut or whenever I drag something to the ...
A: Clay, I know of no setting to auto empty trash. Here are the apps that affect the trash: ...
|
| Delete/Trash | 10/18/2004 |
Q: Weird behavior I am having. When I use keyboard shortcut or whenever I drag something to the ...
A: Clay, I know of no action you can take that will "auto" empty the macintosh trash. Two keystrokes? ...
|
| g3 beige & osx | 10/18/2004 |
Q: Question G3 Beige Tower AV 300 MHz, 768 mg ram OSX 10.2.8 Also installed CDR/DVD 32x10x40x16 ...
A: Karl, That's four questions for the price of 1? 1) Your raid is probably going bad. Diskwarrior ...
|
| Stuck in console mode in OSX | 10/15/2004 |
Q: I have a G4 with 2 hard drives, one with OS9 and one with X.3.5 so I can boot from either depending ...
A: Steve, You've done the majors. The only think I might try is at the prompt: reset nvram That's ...
|
| A PC to Mac to PC problem! | 10/10/2004 |
Q: It is a "exe" file actually. I will try downloading the file again. Can you recommend how to ...
A: Isaac, Hmm. You should be able to delete the file if you're in safe mode (after a restart). The ...
|
| A PC to Mac to PC problem! | 10/9/2004 |
Q: I recently downloaded a file to a Mac (running OS 9), I then burned the file to CD, then I copied ...
A: Issac, Two possibilities: It sounds like the downloaded file is bad; download it again. The ...
|
| Mail configuration | 10/7/2004 |
Q: I have recently installed mac os 10.3.5 and am trying desperately to configure Mail with my web ...
A: Richard, I don't see your email. And when I look up btinternet, it looks like they've been bought ...
|
| CD/DVD Drive | 10/5/2004 |
Q: I have a powerG4 867 dual processor. Panther. I installed virtual pc and Windows XP last night. ...
A: J, This would be a call to microsoft (who supports this product now). Meanwhile - VPC creates a ...
|
| HELP!!! Deleted all my MP3s!!! | 10/4/2004 |
Q: Im using an old Mac G3, OS 8.1. My new wife had accidentally deleted my MP3s which consisted of 80's ...
A: Garrick, I looked on Versiontracker.com for "undelete" ...
|
| How do I edit Mpeg video?... | 10/2/2004 |
Q: How do I edit Mpeg video? I have Quicktime Pro.
A: Jose, You can't. MPEG video is a distribution format - it's a format that is highly compressed ...
|
| email account | 9/30/2004 |
Q: I have a G4 EMAC 700/128/40 which I have had for a couple of weeks. My email has been working until ...
A: J Powell. I'm assuming that the email you're trying to receive is on the server. Is it large? I'm ...
|
| DVD burning | 9/29/2004 |
Q: I live in Australia and am a 60+ user of the Macs. I am beyond frustration at the moment. I ...
A: Bob, Don't be frustrated. Once you have the situation worked out, it'll work. #1) buy some ...
|
| can't use kids typing program | 9/28/2004 |
Q: i bought a kids typing program for my son, from apple for our macintosh G4 --our operating system ...
A: Nina, Nothing wrong with asking questions! Mac OSX is a truly multiuser operating system. It's ...
|
| Burnt DVD won't mount OSX10.1.5 | 9/23/2004 |
Q: appreciate your help.Nothing doing...I'm holding down Command (that's both left and right of my ...
A: Dave, I use DVD-R's all the time. It possibly, just possibly could be that specific brand of ...
|
| Burnt DVD won't mount OSX10.1.5 | 9/23/2004 |
Q: I saw on the Apple discussions forum that you had a solution for this with 10.2 users.I have the ...
A: Dave, apple option I is the OPEN APPLE KEY (also called the Command key) and Option (which may ...
|
| ColorSync question for iMac os X 10.2 | 9/20/2004 |
Q: Recently, I turned my computer on and the start up ran normal. While loading the OS X graphic ...
A: Mike, You at some point triggered features that are part of Universal Access (in your system ...
|
| Dual Monitors | 9/17/2004 |
Q: I took a class at a local school and a couple of the G4's had 2 monitors running off of them. It ...
A: Jeff, You'll hate how simple this is. Buy a second video card. Your mac will "see" two monitors. ...
|
| Modem dials | 9/14/2004 |
Q: ------------------------- Hi Jeff, Thanks so much for your prompt reply. Actually, I wasn't ...
A: Jim, how can you have 5 locations that reach your isp? Multiple phone numbers? It's starting ...
|
| Modem dials | 9/14/2004 |
Q: All of a sudden when I startup my PowerBook, the modem starts to dial my ISP. How can I stopped ...
A: Jim, Go to you apple menu, choose location, network preferences. Go to the location drop down ...
|
| iMac DVSE startup issue (s) | 9/13/2004 |
Q: can bad ram cause the iMac to not bootup in a timely manner? Cause applications to become ...
A: Booker, Bad Ram will prevent it from starting up at all. A slow boot is often a startup disk not ...
|
| Spyware on Mac OS X | 9/12/2004 |
Q: I have an iMac DV+ (450MHZ), running Mac OS 10.3.5. I also have a Dell notebook that gets a ton of ...
A: Logan, Oooh, Ooh. This is easy! No. That's right. There is no spyware like there is on windows. ...
|
| Hard Disc died or undetected! | 9/12/2004 |
Q: i suspect that my hard disc is damaged during a move of my computer, Power MAC G4. Reason: 1) When ...
A: David, it sounds more like you're drive cable is loose. Open up your computer and make sure the ...
|
| copying files to CD | 9/6/2004 |
Q: I have some powerpoint files that I want to burn onto a CD. I am using an iMac (with the ...
A: Jon, I have (likely) bad news. My guess is that your CD-r drive is going bad. Burn a CD. see if ...
|
| My new mac keeps hanging... | 9/4/2004 |
Q: My Powerbook G4 is only a few weeks old, and the task bar keeps hanging. Do you have any idea why? ...
A: Michelle, I'm assuming that by the "task bar" you mean dock. All that stuff should work pretty ...
|
| screen dying | 9/2/2004 |
Q: My screen periodically keeps on going black and then it would start working if i reinsert the ...
A: Shobhit, You've given me too little information. I must assume that it's a laptop. If it's an ...
|
| edimax HP-1001 homeplug and the e-mac | 8/30/2004 |
Q: Lets see if I get it straight, there are two kinds if homeplugs. One connects to the USB and one ...
A: Jeroen, Here's how wireless works: You put a broadcaster (a wireless router) on your ethernet ...
|
| iMovie 4 sync problems | 8/29/2004 |
Q: I have been working with iMovie 4 for over a year now, and find that every four-five projects I ...
A: Danny, First, I'll say, learn final cut. iMovie just isn't a good venue for long form work. ...
|
| Applications won't launch. | 8/26/2004 |
Q: I've run into a curious problem. few of my applications just won't launch. the icons jump in the ...
A: Elia, Some thoughts. 1) DW, FW, flash all need to be in the folders with the rest of their app. ...
|
| Graphic Card | 8/24/2004 |
Q: Please could you tell me how I find out what Graphic Card I have in my computer. I am using a G4/DP ...
A: Roland, What? Want to use Motion? I thought so. Inside of your Utilities folder, you'll see ...
|
| Mac/Charter cable/hispeed connection | 8/20/2004 |
Q: When last we talked you were going to send me a sample of an excel and word attachment to an email ...
A: Philip, I asked you several times for your email in previous questions from "allexperts". Now that ...
|
| iMovie 4.0.1 won't open | 8/19/2004 |
Q: I have an iMac 400Mhz with 320mb of RAM running 10.3.4. I have iMovie 4.0.1 installed on it and it ...
A: Neil, Two ideas. First try creating a new users (system preferences, users & groups), login and ...
|
| Superdrive DVD burning problem | 8/15/2004 |
Q: The System: PowerMac G4 733 (Digital Audio with first Apple release of Superdrive) The ...
A: Bill, You certainly included everything. I'd do this: I'd try a regular old CD. See if that ...
|
| email attachments MAC vs PC | 8/13/2004 |
Q: I abandoned Macs about 4 years ago because I was not able to send and receive attachments to email ...
A: Philip, I feel bad - whoever was your help back then misinformed you (or didn't show you how to fix ...
|
| Mac OS X/Disappearing hard drive space. | 8/12/2004 |
Q: Hello, to begin with, thanks for taking the time to volunteer your time for this website. People ...
A: Javier, There is no such bug (and I would have heard of it). I think that there must be a cache ...
|
| Video editing - Beige G3 - A/V card | 8/11/2004 |
Q: I have a: Beige G3 DT 300Mhz 416mb RAM 30GB HD partitioned into 8GB (for OS) and 20GB OSX 10.2.8 ...
A: Jim, iMovie (and practically every current prosumer editing application) relies on firewire (DV) to ...
|
| Safari/Explorer | 8/10/2004 |
Q: but I don't think you quite understand my problem (or more likely maybe I don't understand what you ...
A: Jim Safari only asks the first time it launches. There is (somewhere) a reset for it. One of ...
|
| Safari/Explorer | 8/10/2004 |
Q: I am still using OS 9 on my home machine, but have installed OS X.3.5 on my office computer as a way ...
A: Jim, Once you get over to OSX, don't go back. The os9 explorer+safari shared bookmarks won't work ...
|
| OS X Black/white printing | 8/8/2004 |
Q: In OS 9, the print dialog had an option to print only in Black & White. A friend wants to have the ...
A: Bill, In the print dialog box, there's a drop down. One of these permits the switching of ...
|
| UMASK and Chmod | 8/8/2004 |
Q: We are currently running 10 - G5 macs within a Editing suite enviroment. These macs co exist in a ...
A: Brian. Wow, you actually made my head hurt there. I'll give you a couple of ideas. First, try out ...
|
| spyware remover | 8/7/2004 |
Q: do u know of any free downloads of spyware mover for mac os x. smart as a rock when it comes to ...
A: Norman, There is no spyware for the mac, so there's nothing to move/remove. There is a little bit ...
|
| backup bootable disc for OS 10.3.3 | 8/5/2004 |
Q: Jeff: my daughter just got a new powerbook G4 with OS 10.3.3. She is moving to Germany and asked ...
A: Ron, Absolutely - her machine will work fine. Two ways she can backup her disks (if you got her ...
|
| G5 hardware problem | 7/17/2004 |
Q: I have a G5 which operates on MacOSX which i bought back in november, and as of yesterday it was ...
A: Jorge, The mac is having problems finding the system software. There is an apple document ...
|
| printing | 7/14/2004 |
Q: we have osx and os 9 on our ibook. We use os 9 with ms office 2001. we have a HP PSC 1350 ALL in one ...
A: Andy, if It were me, I'd get a later version of office. if you want a cheap fix - This $20 app ...
|
| unlocking a RW cd | 7/12/2004 |
Q: I was given a cd that a friend had burned Adobe PageMill on. I have another factory cd with that ...
A: Barbara, please read my answer again. I'm not sure if you're using OSX or OS 9. In your utility ...
|
| unlocking a RW cd | 7/11/2004 |
Q: I was given a cd that a friend had burned Adobe PageMill on. I have another factory cd with that ...
A: Barbara, It sounds like you're using OS9 (it's been a very long time for me! Over two years!). In ...
|
| Archiving email | 7/9/2004 |
Q: I quickly ran out of space on mac.com, as far as my email was concerned. How can I store my old ...
A: C.P. You don't mention what email application you're using. If you're using Outlook ...
|
| Which PCI SCSI card are compatible with G5s | 7/9/2004 |
Q: I have a 1.8 GHz dual G5 with PCI-X slots running OS 10.3. I have several SCSI peripherals that I ...
A: Ed, There isn't an apple page. I did a quick google search (included)...although I'd get whatever ...
|
| Mail Question | 7/8/2004 |
Q: I'm running OS X on my G4 Cube, and made the switch from Entourage to Mac's own Mail program for my ...
A: johnathan, here are two links about apple's mail filter that will help you out. ...
|
| lacie-firewire conflict | 7/7/2004 |
Q: I have a dual 2.0 G5, LaCie 1 terabyte, and Canon GL2. When I connect the firewire from the GL2 to ...
A: Dirk, you need to put the drive on a separate bus from the camera. Yes, I know, you have two ...
|
| changing mac username | 7/6/2004 |
Q: I just got an G4 imac with OS X Panther from another owner. I'm trying to format it or erase all ...
A: Hayk, If he included the Panther disks, restart the machine, hold down the C key and follow the ...
|
| SuperDrive problem | 7/4/2004 |
Q: I have an eMac - 1GHz/256+512 RAM/80GB/SuperDrive I'm having problems with the Superdrive - seems to ...
A: Bryan, LIkely your drive is going bad. One test: burn a movie to the dvd, or make a CD and see if ...
|
| Importing video to G5 | 7/2/2004 |
Q: I am looking to figure out the best way to import recordings from my Dish TV PVR to my G5. The Dish ...
A: Garth, 1- I know nothing of the bad blood. here are some links to solutions. ...
|
| Beige G3/300 upgrade to OSX Panther problem | 7/1/2004 |
Q: I have a Beige G3/300 MT server I'm attempting to use just for family web-surfing. It would hang up ...
A: Bill, The beige G3 is, well, unlikely to be able to be upgraded to OSX. The blue and white G3 ...
|
| Hardware issues | 6/30/2004 |
Q: I'm having trouble with a very slow Mac G4. It's running 9.2.2 and 10.2.8. I did a full ...
A: Jennifer. Some thoughts. I don't know if your machine has gotten slower....if it has gotten ...
|
| Upgrading to OSX | 6/28/2004 |
Q: I have some questions about upgrading to OS X. I am currently on a G4/467 (upgraded from a G3/233 ...
A: Heath, X can be installed with no difficulties, it won't wipe your system or anything It is really ...
|
| HARD DRIVE FILLED | 6/18/2004 |
Q: I have a Power Mac OS G3. Last week I added memory so it now has 640MB, 350 MHz, with 6 GB on the ...
A: Gifford, I'm assuming you have OSX because you're talking about deleting OS9. Yes, I'd put a ...
|
| Mac Os... | 6/17/2004 |
Q: Followup To Question - Hi Jeff, I need to upgrade to Mac OS X for my iMac. I purchased Mac OS X ...
A: Denise, All I did was read the link you gave me. http://store.yahoo.com/lovemacs/1z6913184a.html ...
|
| doesn't start | 6/11/2004 |
Q: i was using mac g4 with os 10.3 yesterday , on his battery power , and suddenly he turned off . ...
A: Tom, It sounds like you're using a laptop (because you state battery power.) - but you don't state ...
|
| Norton Utilities 8.0 | 6/9/2004 |
Q: Jeff, I am a new Mac user(2months) and was told by friends that I needed to install Norton ...
A: Terry, It's a shot in the dark - your mac doesn't have the startup disk set. It goes to that ...
|
| Premier 4.2-Recording to video | 6/9/2004 |
Q: I see that you only work on OSX but with your specialty being video editing I thought I'd have to ...
A: Heath, You have two separate questions/problems. 1) Can I output to DVD with my computer? ...
|
| Emailing files | 6/5/2004 |
Q: I'm using Mac OS X 10.2.8 on an ibook with maximum memory, and when I send files to other people via ...
A: Philippa, MIME means Multipurpose Internet Mail Extensions, and refers to an official Internet ...
|
| restart on Max with option key and x key held down? | 6/3/2004 |
Q: I wanted to restart my Mac in OSX and I held the option key down with the X key and now all I get is ...
A: Lori, Take a look at this document: http://docs.info.apple.com/article.html?artnum=106464#symp3 It ...
|
| error 1282 when adding printers | 6/1/2004 |
Q: All of a sudden I get error 1282 when add a printer in OSX 10.2.8. (G4 1.25) It is my regular ...
A: Kevin, I don't know enough UNIX to go to that depth. Me? I'd either use epson's driver: ...
|
| How to clear away the address of web sites . | 6/1/2004 |
Q: i am using OS X , internet explorer . When having " address auto complete " , all similiar web sites ...
A: Videoguy, It's the history that's killing you. So, first, I'd abandon explorer and move to safari ...
|
| Backing up DVD movies | 5/31/2004 |
Q: What MacOs, computer and DVD software do you need to make back up copies of your store bought DVDs? ...
A: I would suggest that any shipping macintosh with a DVD burner will work. Then you'd just need a ...
|
| web sites | 5/30/2004 |
Q: I am vision impared. How do I enlarge a web site so that I may more easily read text? I have iMac ...
A: Joyce, I'm so happy to be of help in this question. Step one: use the key next to the spacebar - ...
|
| Firewire problem DV video back to video cam | 5/28/2004 |
Q: I have a problem getting iMovie to export/share a video back to my Cannon 150i video camera No ...
A: Mike, The latest imovie is 4.0.1. All I can tell you is that according to this document: ...
|
| Mac freeze | 5/26/2004 |
Q: I have a Mac G4 and running Panther 10.3.3. I use a LCD 17" apple display. Problem: My mouse and ...
A: Ralph, Well, I'd suggest that the hub(s?) can't see your machine. Run System profiler - it's in ...
|
| powerbook G3 won't boot-up | 5/19/2004 |
Q: You will have my everlasting gratitude if you can help me figure out what's wrong with my beloved G3 ...
A: David, It sounds like you're having a motherboard hardware problem. It's the last line that tells ...
|
| External firewire drive does not mount | 5/15/2004 |
Q: OS 10.3, Final Cut Pro HD 4.5. A 75GB external firewire drive will not mount on desk top. Shows up ...
A: Dan, Some thoughts. First, it sounds like the disk is possibly dying. I'd run disk utility on it ...
|
| Desktop | 5/14/2004 |
Q: My boss has a Powerbook G4 running OS X, Office X. She had the machine on and left for a couple ...
A: I'd like to help... But there just isn't enough information to be able to answer. Things don't ...
|
| Cookie? | 5/10/2004 |
Q: Jeff. I had tried to sign on with a different name, but that didn't work. I don't know how to ...
A: Suzanne, Here's the URL for Apple's Safari: http://www.apple.com/safari/ searching for cookies: In ...
|
| Cookie? | 5/10/2004 |
Q: How nice of you to be helpful. What can I do to remove my username from a form on a website. (The ...
A: While you think you may have done everything...you may not. You did all the right things (it's a ...
|
| error 999 | 5/8/2004 |
Q: Jeff Greenberg; 1. I tried to burn a cd WITH dISC-COPY and just before it concluded, the ...
A: 1. Disc copy was an OS9 utility. Disk UTILITY is the utility you should be using. Try to copy ...
|
| DVD ROM won't read after G3 BW upgrades | 5/6/2004 |
Q: Goal: Increase internal storage space of current 6 GB hard drive in order to accommodate system ...
A: Rebecca, Ok....some silly ideas. And really, they are the best ideas I have...as this is 5x longer ...
|
| using zip drive with os 10 | 5/6/2004 |
Q: I have recently upgraded to os 10.2 from 9.2. I have mad most transitions easily enougn, but i ...
A: Alan, Which SCSI card are you using? Atto? If you go to System Profiler you may be able to ...
|
| printing email/editing Cdrs | 5/3/2004 |
Q: I've got a two part1) I recently changed providers from AOL to Netzero. I have no trouble printing ...
A: Eudora, Outlook express are OS 9 Apps... I'd use Mail (as OSX is SO MUCH BETTER than os 9) These ...
|
| printing email/editing Cdrs | 5/2/2004 |
Q: I've got a two part1) I recently changed providers from AOL to Netzero. I have no trouble printing ...
A: Rich, Thats three questions. 1) NetZero is just your ISP. What are you using for your email? ...
|
| Mac DVD Burner- Internal | 4/27/2004 |
Q: Hey Jeff Do you have any suggestions for an internal DVD burner for Mac OS 10.2 Jaguar? Mine is ...
A: Scott, Almost any DVD-R will work in a mac as long as it's an ATA drive - call over to smalldog.com ...
|
| Mac OSX error w/trash | 4/27/2004 |
Q: I recently downloaded artwork from a website for a client. However, whenever I try to move the icon ...
A: Wendy, The permissions of the file that you're trying to trash are preventing you from throwing it ...
|
| converting a vhs tape to edit on mac | 4/26/2004 |
Q: I have a mac osx with i movie. Since you are knowledgeable about video editing, i thought maybe you ...
A: Lauren, Yes, you're going to need something else. You need to either copy the footage to a DV ...
|
| Online freeze | 4/26/2004 |
Q: I have a QuickSilver 933 G4 tower with 768 megs of Ram, 2 120 and 1 60 gig HD running 10.3.3 with ...
A: Guy, Since you can get online with your other machines, it's not your internet connection (the ISP, ...
|
| PowerBook Lombard | 4/25/2004 |
Q: My 1999 powerbook is very sick. won't startup. sometimes totaly dead, sometimes I hear the chime, ...
A: Haim, My best guess is that the motherboard is bad. One last gasp chance: try booting from a known ...
|
| Installing problem | 4/24/2004 |
Q: I'm having trouble installing and/or opening a couple of freeware applications. Today I ...
A: Sam, Hi. Well, I've never used Spark before (nor sputnik). But when I looked at Spark's Minimum ...
|
| Apple Hardware for DVD | 4/23/2004 |
Q: I bought my daughter a used Apple several years ago. it is a Blue and White case - but I believe it ...
A: David, You've done your homework. ...
|
| apple mail program | 4/23/2004 |
Q: Hopefullly you can help me. I have a imac lcd G4 and am running Panther 10.3.3. I have trained my ...
A: Dave, it's totally a guess (I don't use mail, but rather entourage). I'm going with a view menu ...
|
| scambled words in Mac Mail messages | 4/16/2004 |
Q: I've experienced, on several versions of OSX, occasional emails coming in with scrambled letters ...
A: Bill, That's very odd. Is it from people you know? I'm trying to rule out spam. Of course I"d ...
|
| Screen | 4/15/2004 |
Q: I have an iMac 10.2. Every little while--about 3 minutes sometimes--my screen goes blank. I have to ...
A: Ed, From the way you describe it.... Your energy saver settings have the screen set to turn off ...
|
| converting pc to mac | 4/13/2004 |
Q: Is there a way to open and use pc games on a macintosh computer. I have an ibook with os 10.2 Or ...
A: Nikki, Some so-so news, some bad news. PC games? That's a problem. It probably won't run fast ...
|
| Avi to mpeg for video cd/dvd | 4/13/2004 |
Q: How do I create a video cd or video dvd-r from an avi file. I'm running OS X 10.2.8 and have Toast ...
A: Don, The problem is that the file is an AVI. I'm assuming you want to take a file that you ...
|
| new imac problem | 4/8/2004 |
Q: i unpacked and installed a new G4 imac...i have been away from macs for decades until i just tired ...
A: Pull out the Memory and the card. Does it freeze? No? Then either the card or the memory is ...
|
