Macs/Apples/Questions

SubjectDate AskedExpert
G4 won't start2/8/2012Ed Dyer
  Q: The power went out yesterday while I was gone and thus the G4 turned off. Today I went to start it ...
  A: Crysta, Thanks for writing! You may be able to do a quick fix, or may need to replace the power ...
Choosing a Mac Pro1/28/2012Levon S.
  Q: . I want to purchase a Mac Pro...as I know the Mac Air does not have a DVD unit. My question is : ...
  A: Are you after a Mac Pro (tower) or a MacBook Pro (laptop)? From my experience, the 13" is more ...
imovie/iphoto1/19/2012Ed Dyer
  Q: Using imovie 09. This is a followup question to ...
  A: Amy, Thanks for writing! What are you trying to do? - If you have an event with "no matching videos" ...
Backing up 2 MacBook Pros Wirelessly1/18/2012Levon S.
  Q: My wife and I both have a MacBook Pro. We also have a Netgear wireless router with USB and a 1TB ...
  A: Depending on whether the hard drive is a NAS device or can be connected directly to the router, it ...
Backing up 2 MacBook Pros Wirelessly1/18/2012Ed Dyer
  Q: My wife and I both have a MacBook Pro. We also have a Netgear wireless router with USB and a 1TB ...
  A: Chris, Thanks for writing! While Apple will tell you it's not possible to use time machine with a ...
Backing up 2 MacBook Pros1/18/2012Elia Kanaki
  Q: My wife and I both have a MacBook Pro. We also have a Netgear wireless router with USB and a 1TB ...
  A: You could back up any number of computers if you used Time Capsule ...
antivirus for mac1/8/2012Elia Kanaki
  Q: I wanted to know where I could find a really good free antivirus for my macbook pro os x version ...
  A: I'm not sure how 'really good' can be a free thing. Basically you get what you paid for. Here is ...
connecting iPad to OS10.4.111/2/2012Elia Kanaki
  Q: I use iMac 2ghz intel core 2 duo, OS 10.4.11 I just got a new ipad for Xmas but when I plug it into ...
  A: You can install itunes9 and it will work with 10.4.11 Here is the link: ...
Sending large music file1/2/2012Elia Kanaki
  Q: A couple of friends and I are musicians and have iMacs. We would like to be able to send recordings ...
  A: That kind of problem are easy to salve by reading a manual that comes with the product: 1. Here is ...
UNTITLED1/1/2012Ed Dyer
  Q: I was wondering would you please explain to me: what does it mean by writing the "lead in" and ...
  A: Cameron, Happy New Year down under and thanks for writing! Truthfully I don't know what part of the ...
OS UPDATE12/31/2011Ed Dyer
  Q: MY HUSBAND IS AN APPLE GUY AND HAS GOT ALL THE FAMILY AND FRIENDS ON IPHONE AND IPAD AND IPOD AND ...
  A: Lori, Thanks for writing! I notce you have your caps lock on, look into that. The easiest way to ...
upgrade?12/24/2011Ed Dyer
  Q: 3 in with 8gbs of ram and a 250 gb hard drive. When i download solidworks the computer runs very ...
  A: Ryan, The only component you can upgrade at this point would be your hard drive. If you have the ...
new printer12/23/2011Levon S.
  Q: I will be buying a new printer soon, The problem I have had with previous printers is the ability to ...
  A: If you are serious about consistency between the display and the printer, you might want to look ...
Upgrade Intel for mac12/22/2011Levon S.
  Q: Levon S. I have been looking at apples lately, and I'm not sure how I think about them yet. I ...
  A: The processor is not replaceable on the logic board of modern Macs. If you want more performance, ...
macbook pro damaged lcd11/12/2011Elia Kanaki
  Q: My lapbook fell and the rsut is that what seems like the outer layer of the display is damaged. The ...
  A: Apple does't fix displays, they replace them with new ones and they are expansive. If your machine ...
Failed HD11/11/2011Ed Dyer
  Q: Can a failed hard drive (06' Macbook) be repaired so that the disc may spin once again and the data ...
  A: Chris, Thanks for writing! If a drive fails so that it is not spinning up, it most likely will not ...
File Extraction from Sync10/26/2011Ed Dyer
  Q: After syncing my ipad or iphone to my PC, I've been trying to figure out how to then extract my ...
  A: Mike, Thanks for writing! I don't use a PC, so am not sure if this is the case, so take this with a ...
"disk is too slow" notification10/20/2011Ed Dyer
  Q: I record a lot using garageband (OS 10.6.8) and have been receiving an error that reads "disk is too ...
  A: Matt, Thanks for writing! All Experts is a free service, no payment required. It's been a few years ...
apple laptop to tv10/10/2011Ed Dyer
  Q: I have an apple laptop version 10.6 and I connected it to my flat screen using a hdmi cable and a ...
  A: Rocky, Thanks for writing! In my case, my HDMI cable is hooked up from my early 2010 iMac (21.5") ...
Fan problems/ G5 PowerPC9/28/2011Ed Dyer
  Q: The fan in front of the expansion slots runs from start up to shut down at high speed. I did a Mac ...
  A: Jeff, Thanks for writing! If unseating and reseating the fan unit doesn't clear up the issue, it's ...
MacBook Pro won't turn on.9/26/2011Levon S.
  Q: I have a 2008-2009 Macbook Pro doesn't seem to want to turn on. When I push the power button the ...
  A: If you've already taken it to Apple, they would probably have been able to give you an idea of what ...
"Startup disk full" msg9/20/2011Ed Dyer
  Q: Recently, my husband & I have been having troubles with my Mac OS X 10.5.8. When trying to print ...
  A: Becky, Thanks for writing! It's time to delete some data! The error you're getting is accurate and ...
macs9/18/2011Ed Dyer
  Q: i have a couple questions. i recently bought an htc status and i was wondering if the app ...
  A: Joe, Thanks for writing! It looks like that's exactly what it will do. You can import your media ...
disk cleaning for iMac?9/12/2011Ed Dyer
  Q: I have an iMac, about 6 months old (w/ Snow Leopard). Everything's running fine. However, I ...
  A: Mark, Thanks for writing! Although a program is not designed to determine what data is sensitive ...
Hidden Files9/9/2011Ed Dyer
  Q: I just have a very very tiny question i hope you'll be able to answer. When i put my flash drive in ...
  A: Fatima, Thanks for writing! I have two answers for you. The first is how to show hidden files in ...
MacBook Pro Shutting without warning8/26/2011Ed Dyer
  Q: 6.8 Below I'll give you the stats until ID numbers appears Model Name: MacBook Pro Model ...
  A: Freddie, It seems that even though you've reset the battery, it may still be a battery issue. It ...
Ripping Blu-ray8/14/2011Ed Dyer
  Q: Can you please explain what ripping a blu-ray disc is and how to do it? I really want to watch this ...
  A: Weston, Thanks for the followup! Buying a bluray drive is step one for ripping, so if this seems too ...
Watch Blu-ray on MacBook Pro8/11/2011Ed Dyer
  Q: I have the new MacBook Pro and I was wondering if you new how to play Blu-ray movies on it. I have ...
  A: Weston, Thanks for writing! I have personally bought an external blu ray drive from Other World ...
macbook Pinwheel/stall frequently8/8/2011Ed Dyer
  Q: I have a 3 1/2 year old macbook. 2.16 Intel processor, 3 GB RAM. I'm running OS 10.6.8 It's got a ...
  A: Michael, It may be an issue with the latest version of Safari and Flash. Check out this related ...
macbook Pinwheel/stall frequently8/8/2011Ed Dyer
  Q: I have a 3 1/2 year old macbook. 2.16 Intel processor, 3 GB RAM. I'm running OS 10.6.8 It's got a ...
  A: Michael, Thanks for writing! I hope to help you with your MacBook. Open Console before you start ...
Connecting Iomega Zip 100 scsi drive to MacBook new this year.8/2/2011Ed Dyer
  Q: I need to connect my new Macbook to a Iomega Zip 100 scsi drive to retrieve some files. How can I ...
  A: Daryl, Your options are slim to none; the Zip cartridge is an abandoned format and files left on ...
Undesired sleep7/29/2011Ed Dyer
  Q: My G5 (2x2,5GHz, 4GB RAM, OSX10.4.11) goes to sleep spontaneously. It almost always occurs 3-5 times ...
  A: Mike, Thanks for writing! Try looking at the logs in Console (/applications/utilities/console.app) ...
video artefacts7/22/2011Elia Kanaki
  Q: I have a dual G5 1.8 running last 10.5 with 4.5 RAM and Radeon 9800 card. I have recently been ...
  A: It may be because startup and password screens are in fact just background images with very little ...
video artefacts7/22/2011Elia Kanaki
  Q: I have a dual G5 1.8 running last 10.5 with 4.5 RAM and Radeon 9800 card. I have recently been ...
  A: Restarted from another drive that had its OS copied/backed-up from the main drive. Still there. ...
video artefacts7/22/2011Ed Dyer
  Q: I have a dual G5 1.8 running last 10.5 with 4.5 RAM and Radeon 9800 card. I have recently been ...
  A: Tyler, I've not got any specific advice for your issue. You've effectively isolated this issue to at ...
Would a UPS cause a Mac to spontaneously restart7/20/2011Levon S.
  Q: I suggested to my boss that has a Mac G5, dual monitors, additional hard drives, to use a UPS ...
  A: It is very unlikely that any external power supply would cause a computer to spontaneously reboot. ...
Trash/file recovery6/25/2011Elia Kanaki
  Q: I was copying some old photos from an old Imac powerpc G3 OSX 10.4.10. I thought they were ...
  A: The best option would be http://www.prosofteng.com/products/data_rescue.php. It costs about $100 but ...
having trouble with ibook g46/12/2011Ed Dyer
  Q: hi we have a ibook g4 and its stuck on the flashing globe and when we do something it asks for a ...
  A: SummerJoey, Thanks for writing! The flashing globe means the laptop is trying to netboot (boot from ...
Upgrading an ancient mac6/12/2011Levon S.
  Q: I have an old lime green iMac G3 from way back when they released those models with the cool colors ...
  A: I'm afraid you're venturing into major DIY territory at this point, so have fun. I seriously doubt ...
lost the display after reseting the pram6/9/2011Ed Dyer
  Q: how to i get the display back
  A: Steve, Thanks for writing! What type of Mac and what flavor of OS X are you running? Why did you ...

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Macs/Apples

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Ed Dyer

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Expertise

I don't answer Mac OS 9 questions anymore, thank you. Current Tech: Mac OS X 10.0 - 10.6, Some shell scripting, cron, launchd, Mac OS X Server 10.2-10.6, AD-OD Integration, Automator, Movable Type/Word Press Blogging, All CURRENT Mac models, iLife '09 and previous, iWork '09 and previous, Apple Remote Desktop, NetRestore/NetInstall/DeployStudio, Font Management, WiFi, BASIC Cisco, iOS jailbreaking Devices: iPhone(original-4) & iPad, White AppleTV, Airport Express, Time Capsule Old Skool, meaning I have this experience as a base, but don't answer questions on it anymore: Mac OS Environment 7.5.3-OS 9 (please upgrade for pete's sake!), PowerBook G3/G4(all models), Mac/Windows Networking, PowerPC 604-G4 desktop models, Outlook 2001, Photoshop 7 and previous, Flash MX, Dreamweaver MX Dabbler: Newton 2100 w/ WiFi and NSync, Yellow Dog Linux, Suse Linux (PPC), Ubuntu Linux, Vista Business

Experience

I worked in IT for ten years with a specialty in Macintosh technologies and Project Management.
I've worked with the Macintosh Operating system and various machines since my first PowerMac 8500 running Mac OS 7.5.3 in 1996. I support my friends and family in keeping their Macs healthy and upgraded. Now I use a MacBook Pro for work and have a Flat Screen iMac (intel 20" core 2 duo) for home use.
I went to school for multimedia and design, but this knowledge-base is fading, though I primarily geek out with workstation deployment and server management. I'm sort of a "Mac of all trades" :)

Most important: I've also worked on PCs for a number of years with various flavors of Windows(95,98,NT4,2000,2000Server,2K3Server,SBS 2K3Server,Mil,XPHome,XPPro, Vista Business), but I've always used the Mac as my platform of preference.
Publications
http://www.macwindows.com : VPNs and Outlook
Get IT for your business: http://www.allcovered.com

Organizations
Mac OS X Certification Alliance, Linked In

Publications
http://www.macwindows.com : VPNs and Outlook
Get IT for your business: http://www.allcovered.com

Education/Credentials
I'm an Apple Certified System Administrator (ACSA) through 10.4 and have the lower certs as well (ACTC for 10.1 - 10.6), an Apple Certified Help Desk Specialist for 10.3 (ACHDS) and a member of the Apple Consultants Network, as well as an Apple Product Professional for 2002-2009.
I have an MCP cert. from MS as well...

Past/Present Clients
Navy Federal Credit Union (Washington, D.C.) Whole Foods Market (Mid Atlantic Region) Army Times (Washington, D.C.) Children's National Medical Center (Washington, D.C.) Dodge Communications (ATL) ...and a plethora of All Covered™ clients throughout the United States of America

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