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About Jeffrey J. Wrobel
Expertise
I can answer OS compatibility questions, from OS 7 to OS X 10.5.x Leopard. I have extensive experience in software installation, use, and troubleshooting as well as many aspects of high level hardware repair. Any questions about peripherals and their Mac-compatibility are also welcome. I am very current in all aspects of the Max OS, while having an excellent breadth of knowledge of older machines. My work keeps me in constant contact with Mac suppliers, products, and problems, enabling me to not only draw on my past experience, but also to add to that experience every day. Living in Rhode Island with family near Cape Cod, Mass has proven to be a bit lacking in Mac popularity (Yankees are slow to change), but momentum is building for Apple.

Experience

Past/Present clients
My life experience has taken me from the US Army to working with the criminally insane. Pursued a philosophy degree while working in pyschology, then ended up doing graphic design, marketing modular construction products, and ultimately starting the computer business that I now own. At 41 years old, I plan to make my triumphant return to college and get a master's degree in philosophy. Clients include a multi-million dollar international manufacturing firm, a nationwide jewelry/gemstone distributor, numerous town libraries, 2 school districts, a few celebrities, a famous author, a prominent film maker, Brown University & RISD faculty and students, and numerous small businesses and individuals in Rhode Island, Cape Cod, and Boston. I also have a nationwide Powerbook/iBook/Macbook repair program and I sell refurbished Mac parts. The growth of my company, which was a record-breaker in 2007, has been a direct result of my customer service and the experience gained through helping the folks that use All Experts.
 
   

You are here:  Experts > Computing/Technology > Focus on Mac Support > Macs/Apples > Installation error

Topic: Macs/Apples



Expert: Jeffrey J. Wrobel
Date: 6/29/2008
Subject: Installation error

Question
My software is a Solitaire game. After cd icon comes to desktop, upon
clicking, the error says: "cannot install program, the file "Bezlib" is missing.
How do I repair or find this library file? My mom's computer is a G3 with 0S
9.? The game requirements are: OS8.6 or higher, G3, 48 mb ram, 230 mb hd,
& cdrom. I have all these met and then some. Game won't install even after
reinstalling system.  What would you suggest trying? Thanks

Answer
Dear Steve,
I would do a Sherlock search for "Bezlib" and anything with the Solitaire game's name on it.  Then, delete those items and try installing again.  I've never heard of a library file called Bezlib.  Did you spell it correctly?  Can you get into the CD itself by clicking on it?  If so, what do you see?  Let me know and I will try to help, okay?
Thanks!
Jeffrey Wrobel

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