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About Ed Dyer
Expertise
Current Tech: Mac OS X 10.0 - 10.5, Some shell scripting, cron, launchd, Mac OS X Server 10.2-10.4, AD-OD Integration, Automator, Movable Type Blogging, All current Mac models, iLife '06 and previous, iWork '08 and previous, Apple Remote Desktop, Now Up to Date & Contact, Quark 6.x & 7.x, NetRestore/NetInstall, Font Management, WiFi, BASIC Cisco Devices: iPhone, AppleTV, Airport Express Old Skool: Mac OS Environment 7.5.3-OS 9 (please upgrade for pete's sake! I will only answer basic questions in this area, as my expertise here is fading), PowerBook G3/G4(all models), Mac/Windows Networking, PowerPC 604-G4 desktop models, Outlook 2001, Photoshop 7 and previous, Flash MX, Dreamweaver MX Dabbler: Newton 2100 w/ WiFi and NSync, Yellow Dog Linux, Suse Linux (PPC), Ubuntu Linux, Vista Business

Experience
I'm employed as a Systems Engineering Manager at All Covered with a specialty in Macintosh technologies. I'm an Apple Certified System Administrator (ACSA) through 10.4 and have the lower certs as well (ACTC for 10.1 - 10.5), an Apple Certified Help Desk Specialist for 10.3 (ACHDS) and a member of the Apple Consultants Network, as well as an Apple Product Professional for 2002-2007.
I have an MCP cert. from MS as well...
I've worked with the Macintosh Operating system and various machines since my first PowerMac 8500 running Mac OS 7.5.3 in 1996. I support my friends and family in keeping their Macs healthy and upgraded. Now I use a MacBook Pro for work and have a Flat Screen iMac (intel 20" core 2 duo) for home use.
I went to school for multimedia and design, but this knowledge-base is fading, though I primarily geek out with workstation deployment and server management. I'm sort of a "Mac of all trades" :)

Most important: I've also worked on PCs for a number of years with various flavors of Windows(95,98,NT4,2000,2000Server,2K3Server,SBS 2K3Server,Mil,XPHome,XPPro, Vista Business), but I've always used the Mac as my platform of preference.
Publications
http://www.macwindows.com : VPNs and Outlook
Get IT for your business: http://www.allcovered.com
 
   

You are here:  Experts > Computing/Technology > Focus on Mac Support > Macs/Apples > laptop

Topic: Macs/Apples



Expert: Ed Dyer
Date: 6/25/2008
Subject: laptop

Question
was running osx but im not sure which
version. 2 weeks ago, i got home and it was connected to the
internet and apple prompted me to do an update, i dont know
what it was of, but it was like updating safari and other things. I
came home later that night and it shoulda have been done... but
i am guessing it restarted...and after that i cant get it to boot
past the first white loading screen, it just sits there for hours. I've tried using the disk (disk1 disk2) but it kept pauing halfway thru and crashing, then eventually there was nothing to install it to... when u click i accept then u go on to select a destination, there is nothing there!? Also i cannot seem to eject my disk 1 out...help any suggestion

Answer
Adam,
Mac OS X 10.5 has a lengthy background disk check after a crash.   You may have to let the installer sit for an hour or so...but you may have to run fsck to fix this.

Next, restart the computer and hold down command(apple)-S.  This brings you into single-user mode.  Follow the instructions there by typing "/sbin/fsck -yf" and press ENTER.

After the file system check has done it's thing, type REBOOT.  

Lastly, if you continue to have issues, you may consider purchasing a third-party utility like Alsoft's disk warrior (http://www.alsoft.com) or Micromat's Tech Tool (http://www.micromat.com)

*To eject a disk on restart, hold down your mouse button or trackpad button.

Good luck!

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