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You are here: Experts > Computing/Technology > Focus on Mac Support > Macs/Apples > inquiries
Expert: Elia Kanaki - 11/4/2009
Question
Machine Name: iMac G5
Machine Model: PowerMac12,1
CPU Type: PowerPC G5 (3.0)
I have several questions. When I turn on my mac it just has a small folder in the center of the screen and flashes between a "?" and a smiley face. What does that mean???? What can I do to fix it? There are two users on this computer. Mine is all confusing. I am missing the microsoft word stuff plus others. The other user is cheapo. he doesn't want to spend any money to update our stuff... What is ilife08? can I purchase that and not have to install anything ever again? how does this work? Would i have to take everything off and get that installed? is it easy to do? would we lose all our info? Do I need to prepare by saving to disks? i would like the easiest and hassle free route plus cheap.
Answer
I have several questions. When I turn on my mac it just has a small folder in the center of the screen and flashes between a "?" and a smiley face. What does that mean????
- this means you mac can't find system folder to boot from
What can I do to fix it?
- Reinstall OSX is the quickest way to solve it.
There are two users on this computer. Mine is all confusing. I am missing the microsoft word stuff plus others. The other user is cheapo. he doesn't want to spend any money to update our stuff...
- Am afraid this is not a question I can solve :)
What is ilife08? can I purchase that and not have to install anything ever again? how does this work?
- Here is info about iLife: http://www.apple.com/ilife/
- Here is info about iWork, which you can also consider: http://www.apple.com/iwork/
Would i have to take everything off and get that installed?
- No, you just instal it as any other application
is it easy to do?
- Few clicks
would we lose all our info?
No you should not.
Do I need to prepare by saving to disks?
- Back up is always a good thing to have. in fact it is a must. One day your computer will BREAK DOWN inevitably. It is easier to make back ups from time to time than try to rescue date from broken computer. (and cheaper)
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