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|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Hi Ed, I started to write a note of thanks, but it somehow disappeared before I finished it, so I'll try again. My daughter gave us her original first version of the iPad, old but workable, when she got her new one. I want to thank you for all the suggestions you made in trying to resolve my problem: When my wife uses her iPad to send an email and presses the first letter of the name she wants to send it to, three entries appear, two of which are erroneous. I wanted to delete the erroneous entries but they do not appear in Contacts. My knowledge of the iPad and its unique terminology put me in an awkward position. I followed you suggestions to a "T", and I perused all the information on the Apple URL's you mentioned, but all to no avail. This "problem" is causing my wife no serious difficulty in sending an email; it's just that I wanted to delete the erroneous entries. (That goes back to my DOS days when I tried to keep all my files as clean as possible.) So, thanks Ed, thanks for trying. Nothing ventured, nothing gained. I plan to pursue a fix for this problem no further. Sincerely, Robert Kunz|
I don't answer Mac OS 9 questions anymore, thank you. Current Tech: Mac OS X 10.4 - 10.8, Some shell scripting, cron, Mac OS X Server 10.2-10.6, AD-OD Integration, Automator, Word Press Blogging, All CURRENT Mac models, iLife '09 and previous, iWork '09 and previous, Apple Remote Desktop, WiFi, iOS jailbreaking/unlocking, some MS SharePoint (design, not development) Devices: iPhone(original-4s) & iPad(through 3rd gen), AppleTV(all models), Airport Express, Time Capsule Old Skool, meaning I have this experience as a base, but don't answer questions on it anymore: Mac OS Environment 7.5.3-OS 9 (please upgrade for pete's sake!), PowerBook G3/G4(all models), Mac/Windows Networking, PowerPC 604-G4 desktop models, Outlook 2001, Photoshop 7 and previous, Flash MX, Dreamweaver MX Mac OS X Public Beta-10.4, all Windows Server operating systems and use. Dabbler: Newton 2100 w/ WiFi and NSync, Yellow Dog Linux, Suse Linux (PPC), Ubuntu Linux, Vista Business
I worked in IT for ten years with a specialty in Macintosh technologies and Project Management.
I've worked with the Macintosh Operating system and various machines since my first PowerMac 8500 running Mac OS 7.5.3 in 1996. I support my friends and family in keeping their Macs healthy and upgraded. Now I use a MacBook Pro for our home media network and we're pretty much down to iPads and iPhones for daily use.
Most important: I've also worked on PCs for a number of years with various flavors of Windows(95,98,NT4,2000,2000Server,2K3Server,SBS 2K3Server,Mil,XPHome,XPPro, Vista Business), but I've always used the Mac as my platform of preference.
http://www.macwindows.com : VPNs and Outlook(2001)
Mac OS X Certification Alliance, Linked In
http://www.macwindows.com : VPNs and Outlook
I'm an Apple Certified System Administrator (ACSA) through 10.4 and have the lower certs as well (ACTC for 10.1 - 10.6), an Apple Certified Help Desk Specialist for 10.3 (ACHDS) and a member of the Apple Consultants Network, as well as an Apple Product Professional for 2002-2009.
I have an MCP cert. from MS as well...
Navy Federal Credit Union (Washington, D.C.) Whole Foods Market (Mid Atlantic Region) Army Times (Washington, D.C.) Children's National Medical Center (Washington, D.C.) Dodge Communications (ATL) ...and a plethora of All Coveredô clients throughout the United States of America (now a part of Konica Minolta)