Macs/Apples/cursor won't select

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Question
I've noticed lately that when I have a document open ("Pages") and I want to close that document, the cursor turns but won't allow me to select the item. Previously I was able to close the application with Command/escape/F1 held all at the same time, but now it won't allow me to do that. So I disconnect the computer and it restarts OK. When I see the cursor spinning, is there any to quit the app without shutting down the computer? What might be the cause of this problem? Thanks. iMac 10.6.

Answer
David,
It sounds as if for some reason Pages is having difficulty.  You can try pressing shift-option on launch of the app to see if that fixes it in the short term, but you should probably do some maintenance on your computer in the meantime.

Open Disk Utility (/Applications/Utilities/Disk Utility) and run repair permissions on your drive.
Restart the computer in single user mode by pressing command-S after you hear the restart bong, keep it down until you see the lines of code running up the screen.

Following the last instruction you see, type /sbin/fsck -yf and press RETURN/ENTER.  This file system check will take a few minutes and hopefully repair any issues.  Once it completes, type "reboot" and press RETURN/ENTER.  The computer will restart normally.

You might consider updating your OS to something more modern than 10.6 via the App store.

Good luck!

Macs/Apples

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Ed Dyer

Expertise

I don't answer Mac OS 9 questions anymore, thank you. Current Tech: Mac OS X 10.4 - 10.8, Some shell scripting, cron, Mac OS X Server 10.2-10.6, AD-OD Integration, Automator, Word Press Blogging, All CURRENT Mac models, iLife '09 and previous, iWork '09 and previous, Apple Remote Desktop, WiFi, iOS jailbreaking/unlocking, some MS SharePoint (design, not development) Devices: iPhone(original-4s) & iPad(through 3rd gen), AppleTV(all models), Airport Express, Time Capsule Old Skool, meaning I have this experience as a base, but don't answer questions on it anymore: Mac OS Environment 7.5.3-OS 9 (please upgrade for pete's sake!), PowerBook G3/G4(all models), Mac/Windows Networking, PowerPC 604-G4 desktop models, Outlook 2001, Photoshop 7 and previous, Flash MX, Dreamweaver MX Mac OS X Public Beta-10.4, all Windows Server operating systems and use. Dabbler: Newton 2100 w/ WiFi and NSync, Yellow Dog Linux, Suse Linux (PPC), Ubuntu Linux, Vista Business

Experience

I worked in IT for ten years with a specialty in Macintosh technologies and Project Management.
I've worked with the Macintosh Operating system and various machines since my first PowerMac 8500 running Mac OS 7.5.3 in 1996. I support my friends and family in keeping their Macs healthy and upgraded. Now I use a MacBook Pro for our home media network and we're pretty much down to iPads and iPhones for daily use.
Most important: I've also worked on PCs for a number of years with various flavors of Windows(95,98,NT4,2000,2000Server,2K3Server,SBS 2K3Server,Mil,XPHome,XPPro, Vista Business), but I've always used the Mac as my platform of preference.
Publications
http://www.macwindows.com : VPNs and Outlook(2001)


Organizations
Mac OS X Certification Alliance, Linked In

Publications
http://www.macwindows.com : VPNs and Outlook


Education/Credentials
I'm an Apple Certified System Administrator (ACSA) through 10.4 and have the lower certs as well (ACTC for 10.1 - 10.6), an Apple Certified Help Desk Specialist for 10.3 (ACHDS) and a member of the Apple Consultants Network, as well as an Apple Product Professional for 2002-2009.
I have an MCP cert. from MS as well...

Past/Present Clients
Navy Federal Credit Union (Washington, D.C.) Whole Foods Market (Mid Atlantic Region) Army Times (Washington, D.C.) Children's National Medical Center (Washington, D.C.) Dodge Communications (ATL) ...and a plethora of All Coveredô clients throughout the United States of America (now a part of Konica Minolta)

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