Macs/Apples - Focus on Mac Support - Computing/Technology

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About Ed Dyer
(Top Expert on this page)

Expertise
Current Tech: Mac OS X 10.0 - 10.6, Some shell scripting, cron, launchd, Mac OS X Server 10.2-10.6, AD-OD Integration, Automator, Movable Type/Word Press Blogging, All CURRENT Mac models, iLife '09 and previous, iWork '09 and previous, Apple Remote Desktop, NetRestore/NetInstall/DeployStudio, Font Management, WiFi, BASIC Cisco Devices: iPhone(original-3GS), AppleTV, Airport Express, Time Capsule Old Skool: Mac OS Environment 7.5.3-OS 9 (please upgrade for pete's sake! I will only answer basic questions in this area, as my expertise here is fading), PowerBook G3/G4(all models), Mac/Windows Networking, PowerPC 604-G4 desktop models, Outlook 2001, Photoshop 7 and previous, Flash MX, Dreamweaver MX Dabbler: Newton 2100 w/ WiFi and NSync, Yellow Dog Linux, Suse Linux (PPC), Ubuntu Linux, Vista Business

Experience
I'm employed as a Solutions Architect at All Covered with a specialty in Macintosh technologies and Project Management.
I've worked with the Macintosh Operating system and various machines since my first PowerMac 8500 running Mac OS 7.5.3 in 1996. I support my friends and family in keeping their Macs healthy and upgraded. Now I use a MacBook Pro for work and have a Flat Screen iMac (intel 20" core 2 duo) for home use.
I went to school for multimedia and design, but this knowledge-base is fading, though I primarily geek out with workstation deployment and server management. I'm sort of a "Mac of all trades" :)

Most important: I've also worked on PCs for a number of years with various flavors of Windows(95,98,NT4,2000,2000Server,2K3Server,SBS 2K3Server,Mil,XPHome,XPPro, Vista Business), but I've always used the Mac as my platform of preference.
Publications
http://www.macwindows.com : VPNs and Outlook
Get IT for your business: http://www.allcovered.com

Organizations
Apple Consultants Network

Publications
http://www.macwindows.com : VPNs and Outlook
Get IT for your business: http://www.allcovered.com

Education/Credentials
I'm an Apple Certified System Administrator (ACSA) through 10.4 and have the lower certs as well (ACTC for 10.1 - 10.5), an Apple Certified Help Desk Specialist for 10.3 (ACHDS) and a member of the Apple Consultants Network, as well as an Apple Product Professional for 2002-2007.
I have an MCP cert. from MS as well...

Past/Present Clients
Navy Federal Credit Union (Washington, D.C.) Whole Foods Market (Mid Atlantic Region) Army Times (Washington, D.C.) Children's National Medical Center (Washington, D.C.) Dodge Communications (ATL) ...and a plethora of All Covered™ clients throughout the United States of America

You are here: Experts > Computing/Technology > Focus on Mac Support > Macs/Apples

Questions Answered By Expert Ed Dyer
In Category Macs/Apples

Subject	Date Asked

mac computer	11/10/2009
Q: i have a 2002 mac computer model # m6498.it was working fine then when i went too turn it back on ... A: Don, If you have no recovery disk, your best bet is to hold down the option key, availing you of any ...
HP LaserJet 5000n IP Address	11/9/2009
Q: How can I change the IP Address of my HP LaserJet 5000n, so that my PowerBook G4 (10.4.11) can see ... A: Nerses, Your laserjet 5000n will have an LCD panel on the top; you'll need to manually configure its ...
flash drive	11/8/2009
Q: I have an Intel Core 2 Duo Mac and am looking to get a usb jump/flash drive. I've seen so many it's ... A: Ed, I like the cruzer ones. Dealmac.com often has specials on them. Black Friday will inevitably ...
spooling question on G3	11/5/2009
Q: I do not know much about computers and thus the reason for me being here, I got a... "Sorry, there ... A: Robin, Crucial, a memory reseller tells us this: ...
spooling question on G3	11/4/2009
Q: I do not know much about computers and thus the reason for me being here, I got a... "Sorry, there ... A: Robin, Close enough. Quark can be temperamental. You might be able to get away with what you are ...
spooling question on G3	11/3/2009
Q: I do not know much about computers and thus the reason for me being here, I got a... "Sorry, there ... A: Robin, In this context, "memory" means RAM, or perhaps virtual RAM (the Mac or some programs use ...
My ipod touch	11/2/2009
Q: My ipod touch is only 5 days old and I'm already having problems with it. When I try to open an app ... A: Olivia, With any product less than a week old already having problems, the first step is to call ...
iMac blue screen, but refuses Installation Disk	11/1/2009
Q: I sent the following question to Expert: Elia Kanaki on Friday. My question to you is below the ... A: Brian, I speak some French, but I don't need to speak the language to see what Disk Utility is ...
G4 - what max hard drive accepted	10/30/2009
Q: Grateful for info. My faithful Mac G4 - what is the MAX hard drive size it will take ? What type ... A: Douglas, You have a "QuickSilver 2002": ...
E-mail- sending & receiving	10/28/2009
Q: I have a laptop Mac, How do I set up my e-mail ? It asks for incoming mail server & out going. Where ... A: Corey, Presumably you have an email service? You'd need to get this info from the provider's ...
Burning a DVD from I Movie	10/27/2009
Q: How do i burn a DVD from IMovie? On I DVD you have to choose a theme of which i do not want? A: Scot, One burns a DVD from iDVD, not iMovie. To Send it to iDVD, choose "Share" and "send to iDVD". ...
how to install downloaded softwares	10/25/2009
Q: i use Apple PowerBook G4. i did like to know the process in installing downloaded apple softwares. ... A: Suzzie, I'll assume you are using some version of Mac OS X. assuming that you are looking for Apple ...
Power/sleep issues powerbook g4	10/23/2009
Q: Jeffery Wrobles answered a question about a mac g4 that wont wake up. I have the same problem and ... A: Kellie, It sounds like a bad temperature sensor (of which there are several) in the laptop. I ...
Macbook pro won't start up	10/19/2009
Q: When I try to start up my macbook pro it get's to the screen with the gray apple logo and spinning ... A: Alex, Time for some Mac maintenance: First, use Disk Utility to repair permissions ...
g4 parts?	10/17/2009
Q: i have a powermac g4 quicksilver and apple tells me it is a vintage machine. my fan is noisy and ... A: Jeff, I haven't dealt with aftermarket parts dealers, or tried to apply PC parts. I'm sure it's ...
iphoto problems	10/16/2009
Q: My pictures show up as grey thumbnails. Tried library rebuild as per apple directions, no luck. ... A: Scott, That would have been my first recommendation; secondarily I'd try some basic maintenance: ...
computer wont load osx	10/14/2009
Q: i have a apple g3 it wont load osx .it load all sceens and keeps running pinwheel all the time . ... A: Larry, Are you saying you are looking for a new Mac then? There are some great options! 1. A new ...
Ical app on the iphone	10/12/2009
Q: I am looking to use ical on my iphone. I can use the calendar but cannot invite attendees. Can you ... A: Heather, Unfortunately, one cannot do this right now. I often would like to do the same. ...
Mac Startup Problem	10/10/2009
Q: I have a Mac Quicksilver 733. The problem began with it not starting up. I found out how to reset ... A: Billy, By pressing the PMU, you either discharge the PMU battery or something similar; doing this ...
powermac G3 Blue/Beige	10/9/2009
Q: Beside two Tiger Macs, we have a G3 running OS 8.6 as that still runs Word 5.1 which many of our ... A: Peeter, By being able to boot from the Restore disk, it seems the mother board is not having issues. ...
powermac G3 Blue/Beige	10/6/2009
Q: Beside two Tiger Macs, we have a G3 running OS 8.6 as that still runs Word 5.1 which many of our ... A: Peeter, It sounds as if you have at least a corrupt system folder, and perhaps a bad hard drive. If ...
Onestep DVD timeout/lockup	10/5/2009
Q: I'm trying to generate a OneStep DVD from a video project uploaded from my video camera into iMovie. ... A: Jon, I haven't used iDVD in a couple years, but when I did use it, it would freeze if I had a piece ...
Starting my iBook G4	10/3/2009
Q: What else can be happening if my iBook still will not start after resetting the PRAM and going into ... A: Joe, Sounds like there is one or more faulty components in the motherboard preventing proper ...
iBook G4 wont start boot up	9/29/2009
Q: I have an iBook G4 runs with OS 10.4.SOMETHING that will not boot up past the white screen with the ... A: Kristen, Restart the computer and hold down command(apple)-S. This brings you into single-user ...
mac and simple tech hard drive	9/25/2009
Q: my name is marcellus. I have a 500 gb external hard drive that holds about 200 gb of music and ... A: Marcellus, This sort of damage can result from a power loss to the drive while in use, or unexpected ...
Macbook wont stop rebooting!!!	9/21/2009
Q: I have a macbook that is about 4yrs old, and it is still running OS 10.4.11 if I'm not mistaken. I ... A: Nic, Sounds like your update was not properly applied (not your fault). Try starting up in single ...
Computer/Monitor Compatability	9/19/2009
Q: I recently bought a second hand Acer AL1706 for my second hand G4 Power PC running OS 10.3.9. I'm ... A: Matt, Your resolution is probably out of whack a bit from the old CRT. Try changing it to something ...
G4 tower	9/17/2009
Q: I pulled my 6 year old G4 tower and Sony Monitor out of storage. I thought I had all the correct ... A: Chase, If you have your VGA or other monitor cable going from the tower to the monitor, and still no ...
IT'S A BIT LIKE MAGIC	9/13/2009
Q: I have a eMac witch is running OS X 10.4 I was wondering would you please tell me the steps for ... A: Cameron, Again, the computer can do this w/o Automator. In your situation, I would do this in one ...
Excel quitting upon startup	9/11/2009
Q: Ed: Excel errors out as soon as I open it. I dragged Office to the trash and emptied it. Then, I ... A: Jon, Try trashing the preference files for Excel in your user folder ...
apple ibook	9/9/2009
Q: I cant get my ibook to boot up i tried resetting it from another post but did not work now i have a ... A: Your iBook cannot find its system folder, by virtue of having a corrupt system or crashed disk. Try ...
generic icons	9/8/2009
Q: I am running OSX 10.5.8. All of my .doc and .pdf icons are generic rather than the typical word and ... A: David, Are you using a PowerPC Mac or Intel Mac? Are you referring to Classic icons, all icons, or ...
clamshell iBook USB dead	9/7/2009
Q: The USB port has stopped working on my SE firewire iBook. The port is still supplying power but will ... A: John, What OS are you running on your clamshell? Have you ruled out the possibility of a corrupt ...
IT'S A BIT LIKE MAGIC	9/6/2009
Q: I have a eMac witch is running OS X 10.4 I was wondering would you please tell me the steps for ... A: Cameron, I get it now. Automator can automate programs to do things on your computer, but I think ...
mac upgrade	9/5/2009
Q: I just bought a power mac g4, 933 MHz. It has OS 10.3.9 and bootrom 4.3.3f2. It has 2 ata HDs, and ... A: Dan, The PowerMac G4 QuickSilver 2002 (I believe the model you mention) : ...
I need help with uploading photos to my mac, iphoto does not work anymore	9/2/2009
Q: I have not been able to upload photos to my computer from my camera for at least a year now. I used ... A: Carrie, iPhoto 4.0.3 is an older version, as is your Mac OS. The latest version of each is 8.1 and ...
hdd problem	9/1/2009
Q: i have external hdd, when i atteched it in my macos pc, its detected but i cant drag any folder from ... A: Japan, Mac OS X cannot write to an NTFS drive; this is normal behavior. To be able to write to it, ...
I need help with uploading photos to my mac, iphoto does not work anymore	8/31/2009
Q: I have not been able to upload photos to my computer from my camera for at least a year now. I used ... A: Carrie, What version of iPhoto do you have? What version of Mac OS X do you have? Sounds like your ...
Macbook Help!	8/29/2009
Q: This summer, a man dropped my laptop and ever since it has stopped working. The first problem, the ... A: Maren, The "man" may have caused a lot of internal damage to your laptop. The first problem is most ...
connect new monitor to iMac?	8/25/2009
Q: The pixels on my iMac (OSX10.4.11, 1.83 GHz intel Core Duo, 512 MB 667 MHz RAM) are rapidly DYING. ... A: You most likely have a mini-DVI connector and need the mini-DVI to VGA adapter from Apple. Most ...
airport compatability	8/22/2009
Q: I am now using Mac PowerBook G4, OS 10.3.9. I am hooked up wirelessly via Airport Extreme3--4.2 (the ... A: Joan, Your Airport Extreme Base Station will work fine with your new MacBook Pro, or with any other ...
Info in my USERS Folder is gone	8/18/2009
Q: OK, so I moved my USERS folder on my Mac Hard Drive into my Applications folder, where it replaced ... A: Danielle, It sounds like you moved your home folder and your Mac helpfully created a new one. ...
got stuck	8/17/2009
Q: I got a problem trying to log in to my account on my emac..It always stuck on strating mac os x..i ... A: Julieta, Sounds like you need some basic mac maintenance. First, use Disk Utility to repair ...
ibook G4 not rebooting	8/15/2009
Q: So after having researched online about possible ways to reboot my ibook G4, i'm at a loss! Help! ... A: Stian, Have you tried some basic mac maintenance? First, use Disk Utility to repair permissions ...
Meaning of "No" symbol on non-booting Mac	8/13/2009
Q: Greetings! Thanks for taking a moment to enlighten me! I have an old G4 PB, 1.0 gHz, 1.25 RAM. ... A: Mysti, It usually means the system is corrupt; getting an Apple logo before then means your hard ...
Mac system for web development	8/10/2009
Q: I'm looking for system specs (processor, video cards, memory, etc) for a solid Mac laptop used for ... A: Jon, Web development is generally processor-light work; the only heavy part is if you're into the ...
Deleting unwanted files from my HD	8/8/2009
Q: I installed the ominidisk sweeper which you suggested, and it alerted me to the forgotten fact that ... A: Helmut, Keep trying to move the file via the Finder. Or delete it. If you keep getting this error, ...
Increasing hard disk memory	8/6/2009
Q: I have a Macintosh G4 with OS X 10.4.11 which is about four years old. Slowly my hard disk memory ... A: Helmut, uninstall Entourage by deleting the program and deleting the identity folder from your user ...
Increasing hard disk memory	8/5/2009
Q: I have a Macintosh G4 with OS X 10.4.11 which is about four years old. Slowly my hard disk memory ... A: Helmut, How large is your hard disk to begin with? You can find relief by using freeware or ...
Change hard drive on PowerMac G4 Quiksilver 2002	7/31/2009
Q: The hard drive clicked and screeched for a while and finally died. I bought a Western Digital Ultra ... A: Howard, The QuickSilver 2002's only had a ATA-66 bus but does indeed support larger drives (the ...
Problems with DVD+R	7/30/2009
Q: I have a problem with a bunch of DVD+R's I bought a while ago. I'm not sure, but it turn out to be a ... A: Gabriel, DVD+R media have not worked as well in the past as DVD-R media. Newer Mac models may work ...
M4753 1998 G3 Powerbook - Add USB?	7/29/2009
Q: Let me restate and clarify my problem: I've plugged in a USB cardbus (two of them) into my M4753 ... A: Leo, I don't know what extensions are required exactly - they should say something about USB. It's ...
USB & G3 Powerbook M4753	7/28/2009
Q: I've plugged in a USB cardbus (two of them) into my M4753 Powerbook G3, but can't get the keychain ... A: Leo, Your PowerBook G3 is capable of running Mac OS X 10.2.8, but I don't think you'll get any ...
PowerMac G3 zip drive problem	7/20/2009
Q: I have a PowerMac G3 (beige) with built-in zip drive. I'm ready to retire the computer (having ... A: Wendy, 1. Enable file sharing on your PowerMac G3 and connect to it from your Mini. Transfer them ...
Skype	7/16/2009
Q: I'm having problems using the camera for the Skype program on my Mac, both the Mac and the Window ... A: Angela, Is your Skype program listing the isight camera correctly in its prefences? Open "Skype" ...
slideshows	7/5/2009
Q: I took some photos from iPhoto and a couple of songs from iTunes and put them into iMovie (7.1.4). ... A: Ernie, It's a feature, not a bug. iDVD isn't designed to NOT have a menu. You CAN add a slideshow ...
KVM	7/4/2009
Q: I have been using a G4 mini for several years with a wireless Logitech keyboard and mouse. ... A: Terry, First, does "now nothing works..." on the G3, that not even the keyboard or mouse works on ...
New 20" iMac Core Duo	7/3/2009
Q: Can Apples 24" iMac VESA mounting adapter be used on the 20" Imac? visually, it appears the ... A: Jim, The Apple adapter won't work for the 20". This is exactly what you need: ...
Macbook suffering from insomnia	6/26/2009
Q: I have a macbook pro that I've had for about 2 years and it's been doing something very strange ... A: Skylar, Sounds like you might need some maintenance, which is pretty easy to do: First, use Disk ...
iBook G4 startup problem	6/22/2009
Q: While installing my iTunes and security updates a couple days ago, the software update program quit ... A: Courtney, Mac Maintenance: First, restart the computer and hold down command(apple)-S. This brings ...
Weird trouble	6/20/2009
Q: My friend has a Mac, I have no idea what kind, I know nothing about them, it was given to her by her ... A: Sierra, This is what some people would call "a feature not a bug" dilemma. Gmail has a feature ...
iBook w/black screen	6/4/2009
Q: Have an iBook Model A1007 it runs but the screen went black. Apple will not even look at it because ... A: Trenda, Nope. Not worth it. The A1007 is considered "vintage" by Apple. (www.mactracker.ca) If ...
remote startup disk	6/2/2009
Q: In switching a hard disk out of my G4 Powerbook, I reset the password with my OS X 10.3 install ... A: Joel, Sometimes using an external drive can be problematic if that drive does not receive enough ...
Quality issue in iDVD	5/29/2009
Q: Having successfully burnt DVDs from albums in iPhoto several times, I am now having a quality issue. ... A: Sheila, If I remember correctly, DVD's of over an hour are reduced in quality automatically, in ...
Buying a computer.	5/28/2009
Q: I am curious because I wonder what is best to buy. An apple or a PC. I think that a laptop is better ... A: Ignacio, Asking a "Mac" guy whether a Mac or PC is better is probably going to get you a skewed ...
What tool is needed to conect wireless?	5/27/2009
Q: I purchased second hand G3. Can you teach what tool can be attached for wireless connection for it? ... A: Tamaki, 1. Yes, you need to connect a telephone line to the G3 using a phone cable. 2. I don't know ...
What tool is needed to conect wireless?	5/26/2009
Q: I purchased second hand G3. Can you teach what tool can be attached for wireless connection for it? ... A: Tamaki, You and your shop keepers may be confusing terms. Let me explain. When you say "My G", ...
What tool is needed to conect wireless?	5/22/2009
Q: I purchased second hand G3. Can you teach what tool can be attached for wireless connection for it? ... A: Tamaki, Does your G3 have built-in Airport? Is your G3 a tower, desktop or laptop? Wireless (Wifi) ...
compiter to tv	5/21/2009
Q: I have a macbook ppc with osx4.11 I also have a samsung 1080p tv I would like to hook up my laptop ... A: Assuming your MacBook has a DVI or Mini DVI, you need the appropriate adapter to go to VGA, or just ...
Mac Mail	5/20/2009
Q: I want to start using my G4 tower, after a 6 month layoff while I used my G4 iBook. I'd like to ... A: Charles, There is not a direct way to tell your tower to only accept new mail, but you can prune the ...
CALL FOR BACK-UP	5/17/2009
Q: I was wondering would you please advise me: how often should I perform a back up? P.S I've got a ... A: Cameron, To back up just files, a drag and drop to an external USB (assuming your eMac has USB2 ...
I mac snow	5/8/2009
Q: I recently got a imac snow 600 from my mother in law for this reason.starts up normal.has blue ... A: Wil, Thanks! In response, you can indeed use "one of those wireless g usb deals" to use your ...
I mac snow	5/7/2009
Q: I recently got a imac snow 600 from my mother in law for this reason.starts up normal.has blue ... A: Wil, Sounds like a feature and not a bug :) Typical issue that can cause this is choosing "use ...
the pros and cons of tech support for mac	5/6/2009
Q: I would like to know what are some of the pros and cons of tech support for mac osx compared to ... A: Arnetta, A huge topic to be sure, but here's some basics. I'm going to assume you're speaking from ...
basics	4/24/2009
Q: ) My parents have offered to buy me a laptop for my birthday/graduation, and I'm 99% sure I'm going ... A: Danielle, Excellent choice; you DEFINITELY want the Mac. 1. DDR2 Memory: ...
connect mac mini to router	4/23/2009
Q: I get an error message of "Cable is unplugged" when trying to connect by ethernet cable my powerpc ... A: Kevin, In your logic problem here, the only thing I could have seen was to swap cables, but you've ...
Power issue	4/15/2009
Q: Ok i got a macbook, and the magsafe conector inside part it was damage, it wasnt working and the mac ... A: Benjamin, Slow down. Am I right that you have two batteries, and that neither one works properly ...
Mac hardware	4/14/2009
Q: We are going to order iMacs (Leopard) for our elementary lab and are on a budget. We have 2 ... A: Karen, Sounds like a great project! I'm always happy to hear about education using Apple computers. ...
powerbook g4... drowning in a blue world	4/13/2009
Q: computer was very slow , tried download of new office for mac as this was needed , message was ... A: Danny, Sounds like some disk corruption. Hopefully we can fix this with a couple easy methods. ...
finding what OS i am using	4/12/2009
Q: Please excuse me as I am a real beginner here. I have a MBP 1.1 Intel Core Duo . I am trying to find ... A: Jesse, To find out what version of the Mac OS you are running, go to the Apple Menu, choose About ...
iMac G4 (running Leopard) startup	4/9/2009
Q: I was working on the computer and it locked up so I shut it down. When I attempted to start it up, ... A: Marilyn, Time to try some Mac Maintenance: Restart the computer and hold down command(apple)-S. ...
Imac desktop	4/1/2009
Q: Recently my Imac desktop has outgrown its 24" frame. It is about 110% so I have to drift the cursor ... A: Greg, Sounds like you've "zoomed" in. If you have a scroll wheel, this is easily done, on purpose ...
Older G4 tower	3/31/2009
Q: I just bought an old G4 tower that has a blue front. It is running 10.5.6. When I open profile, it ... A: Jerry, It sounds as if you have an upgraded Mac, with a Sonnet or Newer Tech processor upgrade. ...
system folder	3/29/2009
Q: 25GHZ G4 OS 10.5.6 recently ran very low on hard drive space and experience a hard crash lost ... A: James, You're in a bad place. There are two reasons you can't use your 10.5 system folder: 1. Doing ...
no power to a I book A1007	3/28/2009
Q: my brother purchased a used I book. He was told that it had powered up and showed great was then ... A: Pollie, You should be able to search for a power supply using google.com or by going to pbparts.com. ...
New Set Up	3/24/2009
Q: Hey there, I have a 1.5 GHz PowerBook G4 12" and am looking at a new set up as I am moonlighting as ... A: Nash, I was in your boat 2.5 years ago when my then PB G4 12" (1.33GHz) was getting long in the ...
UNTITLED	3/21/2009
Q: I was wondering would you please tell me: If I burn a CD via a burn folder instead via disk ... A: Cameron, I'm not exactly sure of your meaning by the wording in your question, but if you mean "does ...
ibook a1007 made in 2002	3/20/2009
Q: My computer will not turn on. When I press the power button it makes the sound of turning on but ... A: Sandi, This is pretty typical of older model ibooks, lesser so of older model powerbooks; as soon ...
WHAT'S IN THE NEWS?	3/19/2009
Q: I get news from "version tracker" to tell me what the MacFixIt Late-Breakers are. I was wondering ... A: Cameron, I usually wait about a week to install anything on a production machine, or perhaps a ...
spinning wheel	3/18/2009
Q: I have a 14" iBook G4 with a CPU speed 1.33GHz and 512 MB of RAM. Since last week after my ... A: TJ, Your system appears to be trying to access something on the network (some startup item?) Try ...
iTunes library	3/17/2009
Q: I got the new macbook a couple months ago. I was enjoying iTunes but since I installed the update ... A: Holly, Do you mean that when you open iTunes, you don't see the main window? You may just have ...
no start up	3/16/2009
Q: I have an apple ibook g4 and when i turn it on all i get is a small folder in the middle of the ... A: Mike, Your system doesn't know where its startup folder is or the hard drive is not available to the ...
PUT IT AWAY	3/14/2009
Q: I was wondering would you please tell me: when people install additional stuff on their computers, ... A: Cameron, Since you didn't specify, I'll answer in the context of Mac OS X. For the most part, people ...
Formerly-healthy MBP now regularly freezing	3/9/2009
Q: My 2.5 year old MBP (mfd in August 2006) worked perfectly for its first two years but over the last ... A: June, I'm guessing this isn't so much a hardware error as a software one. I have a very similar MBP ...
G5 power mac drive replacement	3/8/2009
Q: My dual 2 G G5 died and I purchased a replacement second hand machine, Instead of having to re ... A: Peter, Sometimes it's not so much as the drive knew it was in a new machine as much as the ...
Lost HD space	2/27/2009
Q: I have a black macbook with a 160 gig hd. I know that it really only has about 148gigs of useable ... A: Tuck, I have a two-part answer to your question. 1. Use handy utilities like OmniGroup's ...
making a dvd	2/26/2009
Q: I have a .wmv movie on a jump drive that I want to burn to a dvd ... nothing on the dvd except 2 ... A: Emily, You have a couple of options: 1. Telestream has WMV components for mac: ...
White 12" ibook boot problems	2/25/2009
Q: I have a 12” white ibook, Mac OS 10.4.11, 900 MHz PowerPC G3, that would not boot up. The Apple ... A: Kirma, Looks like you're half way to figuring out the answer to your question. From the ...
Security on Virtual PC	2/22/2009
Q: I have an iBook G4 that I bought in 2005. I use Mac OS X 10.4.11 (Tiger). Hardware is Power PC, ... A: Emma, 1. Protect your Virtual PC environment by: - not using internet explorer to browse the net - ...
iMac acting strange	2/18/2009
Q: My 17" iMac (G4, version 10.411) is doing strange things all of the sudden. The desktop icons ... A: Randy, If it's switching back to the Finder, then something may be bringing the finder forward. ...
deleting mail from an ISP's PC server	2/17/2009
Q: How do I configure my iMac OS X to delete mail from my ISP's PC Server once I have downloaded mail ... A: Barre, First, start with a good backup. Mail is an important thing and I wouldn't want you to ...
iMac acting strange	2/16/2009
Q: My 17" iMac (G4, version 10.411) is doing strange things all of the sudden. The desktop icons ... A: Randy, The last comment about other user accounts is telling, but I'm not sure in what way yet. Do ...
Chime but no start up	2/13/2009
Q: G3 ibook that chimes but black screen. No evidence of HD spinning. Reset the PRAM yet, no change. ... A: Rob, Sounds like one of a couple things: 1- your video board has burned out 2- your screen has ...
reformatting Buslink	2/12/2009
Q: What is the step-by-step procedure to reformat a Buslink that was used with a Toshiba to now use ... A: Laura, If a "Buslink" is a hard drive, then you would be able to reformat it so it's compatible with ...
plist	2/11/2009
Q: For the life of me, I can't find the Illustrator CS3 plist file anywhere. I did a search on ... A: Ed, The plist files will be in your User's Preferences folder: ...
photo display	2/8/2009
Q: I’m using 10.5.6 on my iMac and iLife/iWorks ’08. I would like to take photos from iPhoto and burn ... A: Ernie, I don't know (haven't tried) of a way to get rid of the theme and just have the slide show. ...
photo display	2/7/2009
Q: I’m using 10.5.6 on my iMac and iLife/iWorks ’08. I would like to take photos from iPhoto and burn ... A: Ernie, Using iPhoto and iDVD, you can get this done easily. 1. Choose the photos or album you wish ...
Startup disk full	2/5/2009
Q: I wonder if you can help me? My Macbook is now a couple of years old and has worked absolutely ... A: Marcus, Sounds like you've got some run-away process or application. As soon as you log in, ...
older mac	2/4/2009
Q: i have a mac g3 tower (beige) does it have the drivers to be compatible with a gateway lcd monitor? ... A: Xenia, To tell what drivers you have installed, you might look in Apple Menu, control panels and ...
Password protection	1/31/2009
Q: I have a Macintosh and as a concerned parent would like to know if I can password protect the ... A: Pja, Yes, the Mac OS has this sort of thing built-in. All user accounts have passwords; you can ...
Adobe compatibility from Mac 10.3.9 to 10.4	1/23/2009
Q: I want to upgrade my Mac G4 from 10.3.9 to 10.4. I have the old CS versions of Adobe software ... A: Noreen, Archive and install should go fine for you, as long as you are using Mac OS X 10.4.6 or ...
Follow up to previous question with Jeffrey J. Wrobel	1/21/2009
Q: I am have issues viewing some web site and some e-mails all look chinese. Attached is previous ... A: Phil, I can see the screenshot you attached, but I obviously can't see the screenshot attached to ...
slow internet	1/18/2009
Q: internet slow on macbook with os x.4.11, would it improve if I was to upgrade to leopard. have ... A: Barbara, If you have a relatively fast internet connection, your problem may be lack of memory. If ...
Lost Master Password	1/16/2009
Q: I have File Vault turned off, and when I go to change the admin login password it sends me to ... A: Rick, if you lost your master password you may still be able to reset that admin login password. ...
wireless	1/14/2009
Q: Iv just bought a new macbook pro. Im useless with a mac but im loving it more every day. slowly but ... A: Conor, Sounds like your wirelesss network may be set up securely as an invisible network. That's ...
older mac	1/12/2009
Q: i have a mac g3 tower (beige) does it have the drivers to be compatible with a gateway lcd monitor? A: If the gateway LCD is a VGA monitor, and you have a db-15 to VGA adapter, yes. This is a pretty old ...
My "new" iMac G5	1/12/2009
Q: I just got my first Mac which I bought off Ebay, and I'm having a couple issues with it. One thing ... A: Maggie, If you are new to the Mac, I would suggest pairing up with someone you know who already has ...
damaged directory	1/10/2009
Q: What would be the cause of a damaged directory? I want to avoid doing things on my Mac that causes ... A: David, In general, it could be a system crash, or a bad disk sector. The blinking question mark can ...
keyboard issues	1/9/2009
Q: I have a ibook G4 through my school and I have been having a recurring keyboarding issue. When I ... A: Rachel, To jump to the front or end of lines, you would need to press command-rightarrow or ...
ibook G4 problems	1/8/2009
Q: I have an ibook G4. Its about 4 years old now. Lately its been running a bit slower. It froze up on ... A: Jared, Mac Maintenance: Restart the computer and hold down command(apple)-S. This brings you into ...
Problems with the privileges	1/4/2009
Q: I had some files in an external HD formatted with FAT32. Then I pass those folders to my computer ... A: Jose, It could be that your user account has permission to read and write but that your group does ...
Buying the new MacBook	1/2/2009
Q: I'm interested in buying the new 13" MacBook, I've looked around some and I'm pretty set that this ... A: Julie, The price of any laptop from Apple will drop...when the next one comes out. Since we just got ...
Preview	12/31/2008
Q: I have a Mac OS 10.4, and when I try to use the application Preview for viewing pictures, it shows ... A: Lee, Sounds like it's crashing...open Console ( /Applications/Utilities/Console.app ) and read your ...
a few general questions	12/29/2008
Q: Do my jpg files lose quality when I copy them from iPhoto to the desktop or Bridge? Or do they have ... A: Lana, 1. Your jpgs don't lose quality when you copy them from iPhoto. JPG is already a lossy format ...
safe alt power supply for G3	12/28/2008
Q: Having trouble finding a power supply for my blk clam shell G3. Can I use a friend's old round ... A: Susan, When the old black power bricks were in fashion, and then Apple came out with the PowerBook ...
Parallel Desktop	12/24/2008
Q: -We have three 13" MacBooks in our house running the latest version of Leopard. The oldest one is a ... A: Jerry, I've not run into this issue previously. You'd be better off contacting Parallels for ...
G4 restoration	12/10/2008
Q: I have a G4 Power PC that I was going to sell. It was working fine, however I wanted to erase all ... A: Wendy, You won't be able to reinstall the OS if you don't have a CD from which to boot. I'm unclear ...
connecting HP monitor to imac	12/9/2008
Q: After reading a posting on your site, I connected my iMac 20" desktop to my hp flatscreen monitor ... A: Sue, You've stumbled upon one of the features of Mac OS X; it's not a bug :) Your Mac is showing an ...
Pinwheel of Death	12/7/2008
Q: Often when I am executing a command to the computer, I will get that dreaded color pinwheel, the PC ... A: Mac Rookie, Force-quit whatever application you are in to cancel the process. Control-click the ...
questions about the iCal application on iPhone	11/30/2008
Q: I'm deciding whether to buy an iPhone and I got to try one in the store. One thing confusing me is ... A: June, Wow; I'm going to take a bit of time on this answer, since it is a few layers deep. 1. It ...
mac	11/4/2008
Q: I bought a 5 year old imac version 10.4.11 and am trying to hook it up to a Linksys router, model ... A: Lindsay, 1. Connect an ethernet cable between one of the switch ports on your Linksys and the ...
Slave computer	11/1/2008
Q: I have an old desktop G3 (OS 9) with which I run an Agfa Studio Star. It has no keyboard. And I ... A: Jim: Target Disk Mod; you'll need to use your G5's keyboard for this operation. Once teh G3 is ...
a big uh oh	10/28/2008
Q: I made a big mistake and don't know how to correct it. I deleted some programs like garage band, ... A: Sara, I'm not sure exactly why LaCie's SK is locking up, but you might try deleting and re-creating ...
MSN compatibility	10/27/2008
Q: msn.com comes free with my Qwest broadband service. Can I use it and set up an email account on my ... A: Tamar, You can use an MSN account with Mail and your Mac, yes, but why? MSN is free...with ...
iMac g3 won't finish start up	10/17/2008
Q: I have an iMac G3 Rev A. It won't finish the start up, but it does chime once and the on button ... A: Anne, Your screen may have "gone dead" or failed. At this point, 10 years old is a good lifetime ...
ibook G4 hard drive failure	10/16/2008
Q: It appears that the hard drive on my old ibook g4 has failed (again). I am desperately trying to ... A: Barbara, Your diagnostics tell me that your hard drive has one of two things wrong; logical or ...
slow iMac	10/15/2008
Q: recently my imac has started operating slower. It is particularly slow in Appleworks 6 which has ... A: Charlie, Appleworks 6 was a good program, no doubt. And so was 10.3.9. Ultimately...time to get a ...
ibook model A1007	10/14/2008
Q: I just had this laptop running no problem about a week ago. The other day i plugged it in to charge ... A: Stephanie, It sounds like your motherboard is failing. You have a couple options, that mostly have ...
iBook G4 won't boot	10/13/2008
Q: I have an iBook G4 laptop (14") that was dropped a few days ago. It continued working ok for a ... A: Sharon, There are a couple of possibilities, ranging from OMG to "whew!" OMG: Your hard drive may ...
iMac & Quark	10/11/2008
Q: Delighted to find on AllExperts site someone with combination expertise on Mac and Quark! I’m ... A: Frank, 1. Though I use Word on a daily basis, I have no idea here, sorry. Better luck on ...
ibook model A1007	10/10/2008
Q: I just had this laptop running no problem about a week ago. The other day i plugged it in to charge ... A: Stephanie, Your power manager may need a reset. If your iBook doesn't have a reset button in the ...
Password Reset!!!!!	10/9/2008
Q: Ed, I tried resetting the password with the install disc, but there is not a user when the laptop ... A: Bruce, Are you trying to reset the user of a 10.5 system with a 10.4 disc? If this is the case, ...
SURVEILLANCE CAMERA...	10/7/2008
Q: Dyer, Is there anyway to monitor surveillance camera remotely that ONLY setup in Windows via an ... A: Peter, If the camera is hooked up to a windows machine, you could VNC to that windows machine via a ...
2wire modem	10/3/2008
Q: I have DSL from AT&T and own a 2701HG-B Gateway 2Wire Modem/Router. I also have an iphone and want ... A: Ed, The name and password should be the same as that your computer uses. That said, I assume you're ...
Apple iBook G4 Laptop OS X Leopard Wireless	9/22/2008
Q: My wife and I have this iBook 12" screen that we really love, light, easy to use and portable in the ... A: Blanchjoe, Your wife's iBook's battery may or may not be bad, but that would not cause this. The ...
Ibook clamshell will not complete start up.	9/21/2008
Q: For some reason my ibook clamshell will not complete booting when I try to start it. It reaches the ... A: Betty, Sounds like your hard drive may have at least lost the information necessary to tell the Mac ...
webcam	9/20/2008
Q: i'm trying to get my webcam going on my ibook powerbook 4.3. 900mhz, 512 kb, 384mb. i succesfully ... A: Anja, Your iBook (the powerbook 4.3 designation) does not have a built-in iSight camera. ...
Ibook clamshell will not complete start up.	9/19/2008
Q: For some reason my ibook clamshell will not complete booting when I try to start it. It reaches the ... A: Betty, What happens when you try booting from other discs? Here are some basic Mac maintenance ...
iBook won't start up	9/15/2008
Q: I recently got an old iBook from a friend(doesnt have airport) that is running leopard. I had just ... A: Andree, Sounds like you need to reset your power manager. Look on Apple's site for how to reset ...
Sandisk USB drive	9/13/2008
Q: I teach at a school in a computer lab that has Emacs and when my students tried to save their work ... A: Hannah, If the USB drives are formatted as NTFS, your students will not be able to save to the ...
converting file...	9/10/2008
Q: I am currently borrowing a ibook g4 and I was composing an email as a CWK format I believe. ... A: Megan, Sounds like you may be using AppleWorks or Claris Works. Assuming you have version 6.x or ...
Imac noise	9/9/2008
Q: My OSX .4.11 occasionally (couple times/week) makes the "trash noise" AKA "pffft" for no reason. I ... A: Susan, Assuming you and you alone are using your computer, this should not be happening. Emptying ...
mac doesn't see external ubrner	8/29/2008
Q: i use osx 10.4.11 with an external LaCie burner. One fine day(yesterday) it stopped seeing Lacie ... A: Alexandra, Is your external burner hooked up via firewire or USB? Does it still show up in your ...
deleting photos	8/24/2008
Q: I had a ton of photos in my trash on iphoto. I tried to empty the trash and iphoto quit. Help. A: Marsha, Does this happen each time you try to empty the trash in iPhoto? What version of iPhoto ...
Mouse Problem	8/23/2008
Q: I have a IMAC DESKTOP and the mouse is not going to where I want it to, it moves but not in the ... A: Dale, What surface are you using? Overly reflective surfaces can be problematic with optical mice. ...
email iphotos	8/22/2008
Q: How can I do this if i want to use yahoo not apple mail? please be specific as possible. I tried ... A: Kim, Yahoo is most likely rejecting your (most likely massive) email of 100 photos...they most ...
photo booth not starting	8/20/2008
Q: I have recently installed MAC OS X on my computer. I am unable to start PHOTO BOOTH. when I try to ... A: Chaitany, Photobooth has minimum system requirements: Photo Booth requires an iSight camera ...
Mac it is	8/18/2008
Q: Ed. Some one helped me me to choose Mac over IBM. Now, I get disoriented while choosing on Apple ... A: Alec, You have a myriad of questions, which I'll try to answer succinctly, but in general you may ...
mac G4 connect to a PC monitor	8/16/2008
Q: I have bought a used Mac G4. I would like to connect it to a 17" HP PC monitor. How do I do this? ... A: Shawn, Plug it in? No, seriously, what difficulty are you running into in simply connecting it? ...
value of a mac	8/14/2008
Q: i'm trying to sell my apple imac g3 model. what's the going rate on this model now. thanks. A: Larry, Well the used Mac index is at...hey wait, there is no such thing! No, seriously, the best ...
Downloading movie with sound from camera	7/28/2008
Q: I have a Exilim Casio Camera which takes movies with sound. I can hear the sound on the camera, ... A: Jim, It's possible your son has CODEC that you don't...you might try repairing permissions and/or ...
Mac keeps restarting	7/26/2008
Q: I have MacBook Pro with Leopard Mac OS 10.5 installed. Yesterday I was trying to make some space on ... A: Shah, It sounds like your admin account and more of your system may be corrupted. I'd advise you to ...
value	7/25/2008
Q: I found a craigslist listing for an apple g4 with the following description: "Apple G4 desktop ... A: Oliver, Sounds about right. Check comparable values on eBay. Of course, "some software already ...
macbook pro volume key/color contrast/etc	7/22/2008
Q: for some reason the keys on the top of my macbook pro (contrast/volume) are not working correctly. ... A: Josh, I have my MacBook Pro configured the same way; it's a feature, not a bug:) Apple allows ...
Mac Laptop	7/18/2008
Q: Ed. I'm fed up with windows and up to getting a Mac laptop but not familiar with their ... A: Alec, If you aren't familiar with Mac laptop configurations, go peruse Apple's website on the ...
shift,apple,4 screen shot	7/14/2008
Q: I just got a mac AIR and am using the shift, apple, 4 button for screen capture - what I would like ... A: Rob, Screenshots are saved to the desktop in chronological order, but that's not how you are looking ...
Reset Owner ID	7/13/2008
Q: How do I delete my name (ID) from MacBook acquired 6 months ago when I give the laptop to my ... A: Charles, To get your MacBook set up for your grandson I would do one of the following: 1. I would ...
imac power loss	7/12/2008
Q: I have a graphite imac g3 600 mhz.Occasionally it shuts off like you just pulled the plug.If you try ... A: Wil, I don't know what PAV board your iMac is equipped with...I too, would do a search on Google for ...
post/16/64	7/10/2008
Q: if this helps, my machine and problem appear identical to this person's: ... A: Chris, I actually don't know where the L3 cache is physically located. It's possible it's on the ...
G3 Ibook with no video display	7/9/2008
Q: I can hear it turn on but I get no video. I think it could be a back lit cable for the screen ... A: Sederick, There is one easy way to check whether it's a video card issue/motherboard issue or a ...
New to Mac	7/7/2008
Q: I have a son going off to college. He wants a Mac Laptop but they are twice as much as a laptop ... A: Janie, Short answer: Yes, it is worth it. Longer answer: I don't even know how much the laptop at ...
settings off	7/5/2008
Q: Settings are off. The internet pages are too big for the monitor screen. Scrolling back and forth ... A: Tony, Short answer: 1. You can change the resolution of your screen using the displays preference ...
laptop	6/25/2008
Q: was running osx but im not sure which version. 2 weeks ago, i got home and it was connected to the ... A: Adam, Mac OS X 10.5 has a lengthy background disk check after a crash. You may have to let the ...
Extensive Web Surfing	6/23/2008
Q: Say there's a huge website, and I want to browse through the entire site, looking at each and every ... A: Aaron, That's why I don't use them. Have you ever tried Google? ...
Mac PowerPC G4	6/15/2008
Q: When I burn a DVD I am losing sound part of the way thru it. I do not know if it is a hardware or ... A: Joe, The Pioneer drive series will work fine, but I'm not sure it's a hardware issue. Are you ...
apple macbook	6/11/2008
Q: I have always heard Apple Mac are very good computers without many problems PCs have. I may have the ... A: Gary, Windows XP Pro is a Microsoft operating system. Service Pack 2 is the first release of XP Pro ...
ibook G4 won't start nothing zip nadda	6/10/2008
Q: My G4 iBook won't start at all, not on battery or on plug-in power. For the past two days it was ... A: Justine, Hold down the trackpad button (or a connected mouse's button) on restart to eject any ...
apple macbook	6/8/2008
Q: I have always heard Apple Mac are very good computers without many problems PCs have. I may have the ... A: Gary, 1. You can run PC software on your Mac, yes. You can use an XP Pro SP2 or Vista Business or ...
Target mode	6/6/2008
Q: I'm trying to connect an OS9.2 G3 Tower to an OS 10.4.11 G4 iMac, so that the G3 is accessible from ... A: Jon, Thanks for you question. 1. It doesn't matter in which order you do this. You start up the ...
iMac G3 OS 9 CD player	6/5/2008
Q: I have an iMac as above which I recently moved to another location. I have reconnected all ... A: Bill, If you think it's your internal CD drive, you can use an external USB or Firewire one. To ...
Files from OS 9.1 to 10.5.3- I think?	6/3/2008
Q: I have been working on this for two solid days and should be committed now. I have files on my G3 in ... A: Heidi, Your G5's copy of Quark XPress probably needs .qxd added to the quark files to open them. ...
Driving an external monitor from an iBook	6/1/2008
Q: I removed the damaged screen from a 1.33 iBook in order to drive a cheapy off brand 20” LCD monitor ... A: Rob, It may be that the iBook can't output a higher resolution externally, or that at millions of ...
won't start	5/30/2008
Q: I have a 14" ibook g4 (late 2004 1.33ghz)with no reset button, with an A1080 14.4v rechargeable ... A: Lee, If you're plugged in and still can't start, a battery may not be the issue. You may have a ...
Apple Mail and Entourage do not work in Mac OS 10.4.11	5/29/2008
Q: Apple Mail and Entourage do not work in Mac OS 10.4.11 (in a Macbook bought in December 2006). The ... A: Cristobal, I'm not sure I understand your question exactly. I really think your IT support would ...
Operating G3 hard drive in slave mode	5/28/2008
Q: I have a G3 tower with a separate monitor that is inoperable. I would like to view the hard drive ... A: Jon, The "slave" mode as you mention is "Target Disk Mode". TARGET DISK MODE Restart and press ...
connection	5/20/2008
Q: i bout a macbook earlier this year its really very nice & fun to use but the problem i'm facing is ... A: Reem, 1. What USB connection device are you using? I'm sure we can find drivers for the Mac OS for ...
Ipods not transferring stuff	5/19/2008
Q: we have 2 ipods in the family and and mp4 file will transfer from itunes to one of the ipods(80gb ... A: Conor, 1. Are you automatically or manually synching your video to the two iPods? (ie, are you ...
ibook	5/17/2008
Q: !! i have a ibook and i was running fine and decided to do a update and it locked so i reset the ... A: Rob, Your shotgun approach might be to use Alsoft's Diskwarrior... In the meantime, have you tried: ...
Cannot access PC data CD-ROMs in Virtual PC 7 for Mac	5/14/2008
Q: I am having problems accessing data CD-ROMs within Virtual PC 7 for Mac running Windows XP Pro ... A: Louis, I've not used Virtual PC in a long time, certainly not in Mac OS X 10.4, or even 10.5. I ...
Going Backwards--Mac OS	5/13/2008
Q: I currently have Mac OS 10.5 installed(went from 10.2) and I was wondering how to go backwards. I ... A: Manda, Assuming you're using an older computer that will even take Mac OS X 10.3 discs, they should ...
Entourage	5/12/2008
Q: I noticed you listed Outlook and am hoping you have a thought on a quirk with Entourage. I am using ... A: Charles, When one first sets up an account with Entourage, and adds a username and password for that ...
External hard drive to back up G4 running Panther	5/9/2008
Q: I'm using an old MAC G4 [466 Mhz power PC] - running Panther 3.9 [corrupt hard drives prohibited ... A: Deborah, I'd advise an external firewire/USB enclosure. I use Cooldrives.com usually. You can also ...
WRT54G2	5/5/2008
Q: Good aftrnoon, I recently purchased a WRT54G2 wireless router and would like to hook up my older G4 ... A: Lance, You don't need anything off the device. Just plug your G4 into the WRT via a wire and look ...
Used Power Mac G4	5/4/2008
Q: I recently purchased a used mac - I've upgraded the memory, processor and DVD burner. I love it. ... A: Scott, You can safely delete most anything in the applications folder...that said, are you that low ...
iMac G3	5/1/2008
Q: I have a G3, and when I start up and try to log in, every key types in the wrong letters. I have ... A: Jessica, It sounds like your nationalization has gotten a bit messed up, but honestly I've not dealt ...
Making Garageband 08 compatible with G4	4/27/2008
Q: I recently purchased a used Imac Tower G4. The hardware overview, when I purchased it, was as ... A: Scott, Your G4 doesn't meet the minimum system requirements for iLife '08 (which includes Garage ...
Stuck closed tray w/CD inside	4/23/2008
Q: I'm using wife's faithful PowerBook, OS 9.2.2: My Imac Flat Panel G4/Combo Drive/1.2RAM/OS 10.4.11 ... A: Howard, Boot with the mouse-button held down. This will open the CD tray. Hold "option" down at ...
old system - back up - zip drive -?	4/21/2008
Q: Ed, I am in the category of (upgrade for Pete's sake) and am having difficulty on a few fronts. ... A: Thomas, You are probably not alone in your quest to use equipment older than my children ;) I'll ...
wont boot	4/19/2008
Q: ok i have a mac g4 wih os x and was wondering wat this error message means "cant set vm_protection ... A: Jerrod, Sounds like you're having a serious OS issue caused by mucking about in the OS or system ...
Virus Software?	4/18/2008
Q: I understand that most viruses target Windows systems because they're more prevalent, but the thing ... A: Clueless, Your concern is quite valid. Running Windows via Parallels, VMWare Fusion, or natively ...
USB Jump Drive Problems	4/17/2008
Q: I just bought a lexar jump drive and am trying to copy a movie file from my macbook pro to the jump ... A: Phil, The OS is prompting you to authenticate b/c it sees certain permissions on the file to copy or ...
Networking without Airport Base	4/15/2008
Q: I have a Flat Panel iMac with no Airport card and a new Intel Based iMac that I want to network, ... A: Patricia, You'll need to purchase an original airport card (not even the express kind) for your Flat ...
PowerBook G3 Lombard, new battery, won't restart	4/6/2008
Q: My PowerBook G3 Lombard wouldn't start up, and with a dead battery, which I didn't know about at ... A: Bjorn, Assuming the screen isn't burnt out, and the power mgmt unit has been reset, the screen ...
Apple ibook G4	4/4/2008
Q: I just recently bought a Apple iBook G4 and I'm having trouble figuring out how to save a photo ... A: Lisa, 1. What version of Mac OS are you using? OS 9, OS X, what version of OS X? 2. What browser are ...
Screenshot	3/29/2008
Q: 3.9 OS. Somehow I must have changed something because when I take a screen shot now it opens with ... A: Robert, The default format for screenshots in Mac OS X 10.3 was PDF. You can use a terminal command ...
mail	3/24/2008
Q: I did an update and have since had problems printing my mail. Through deductive reasoning I have ... A: Ann, Find a copy on eBay? Or Amazon! Also, have you tried downloading and installing the latest ...
Transferring Photos from old aplie notebook	3/22/2008
Q: My friend bought her notebook in 2000 and it is model A1007. She has several 100 photo's that she ... A: Rose, If your old Apple Notebook has firewire ports, then you should be able to boot into Target ...
Keyboard reset	3/20/2008
Q: I usually use my keyboard shortcuts very specifically and there are certain functions that work ... A: Benjamin, I'll assume you are using Mac OS X 10.4 or 10.5. I don't know if the keyboard shortcuts ...
grey screen	3/13/2008
Q: A friend dropped her ibook and broke the hinge. I replaced the hinge but now it only shows a grey ... A: Ron, You processor or other components may have come unseated. Usually a processor unseated will do ...
sony nscgc1	3/12/2008
Q: I have purchased this nifty little camera, and have been able to use it to take pictures/movies and ... A: Lillian, I've not had any experience with this. That said: 1. Macam does not list your camera at ...
dsl connection via ethernet cable splitter	3/10/2008
Q: OK my question is this. I just bought a splitter in the hopes of being able to turn my DSL ethernet ... A: Louis, I don't know what kind of splitter you have, but it's possible a switch would fix your ...
free video download for IPod Nano	3/9/2008
Q: Recently I purchased a IPod Nano. I would like to at least try a music video as a demo or a short ... A: Jim, Two easy choices: 1. Convert a home movie and import it into iTunes OR rip a DVD using ...
target mode problem	3/8/2008
Q: When I rebooted the G4 into target mode, the imac said "no versions of mac os x are installed on ... A: Ed, Apple may be on the money on the first part. I hadn't thought you were migrating from a newer ...
target mode problem	3/7/2008
Q: When I rebooted the G4 into target mode, the imac said "no versions of mac os x are installed on ... A: Ed, Sounds like perhaps it is viewing the slave drive, yes. Any way you could simply disconnect the ...
Restoring 10.3.9 Operating System	3/5/2008
Q: I've got a PowerPC G4; now the problem I'm experiencing might've been self inflicted. Out of ... A: Mpumi, First question - in order to remove unnecessary data. Without knowing what you're doing, you ...
Restoring 10.3.9 Operating System	2/27/2008
Q: I've got a PowerPC G4; now the problem I'm experiencing might've been self inflicted. Out of ... A: Mpumi, I'm not sure what ultimately happened, but if your dock has "gone all generic" on you, your ...
CD Disks	2/25/2008
Q: I am using Mac OS 9.2 and someone has sent me a CD with pictures on, but it won't mount on the ... A: Doug, Mac OS 9.2 may not be able to read the format, let alone the media that he's giving you. ...
powermac g4 no sound	2/24/2008
Q: I own a powermac g4 733 MHZ running os x 10.4.11 It's been fine since I've had it but now it's ... A: Ken, Are you saying you've already reloaded the OS? If so, this certainly seems like a hardware ...
emac, OS 10.3.9	2/22/2008
Q: Our emac keeps crashing, as in freezing and not responding to Force Quit so it has to be restarted ... A: Richelle, Sounds like you have a number of issues. Your eMac crashing and freezing may or may not ...
Alexa tool bar for Mac	2/19/2008
Q: I am wanting to load the alexa tool bar to surf the web. I loaded foxfire as a browser but it did ... A: Erin, I've not heard of the Alexa toolbar before, but when I visited their site (I found them via ...
bootcamp	2/17/2008
Q: Hey, I recently bought a macbook with the Leopard OSX. However, when I went into utilities, ... A: Robert, I haven't set up a computer that came pre-installed with Leopard (except on MBP a couple ...
G4 performance	2/16/2008
Q: I have a Quicksilver G4 Mac (867mhz,700MB+RAM, 160Gig Hard Drive, original vid card, hi-speed DSL) ... A: Jeff, I remember this being the case a year or two ago...I thought that recent updates to Flash (in ...
NEED UPDATING	2/14/2008
Q: I know that when you do a software update, you need to be connected to the internet for it to ... A: Cameron, That's a great question. I don't know. I downloaded the combo update, myself, from ...
OS X 10.5.2	2/13/2008
Q: Is there issues with 10.5.2?? I work as a certified Apple tech and since Monday we have had 4 mac ... A: MacCertJer, That's a great question. I don't know. I downloaded the combo update, myself, from ...
Photoshop Elements	2/11/2008
Q: I bought version 4.0 for my new iMac (10.5.1) It says in my How To window that my how to's are not ... A: Ernie, I've not used "how to" in Elements 4.0, though my mother-in-law has it:) ...
imac	2/5/2008
Q: I looked everywhere including Apple and can't find the answer to my question and I hope you can ... A: Ed, All LCD-based Macs prior to the MacBook were matte. Check out http://www.apple-history.com ...
mac cracked wrist rests/replace or fix via warranty?	2/4/2008
Q: My Macbook, which is 6 months old, has cracked in the same spot on both sides of the board where my ... A: Lisa, Regardless of whether they replace or fix it, Apple will stick to the white macbook and ...
Can't set up mail on my new Mac Book	1/31/2008
Q: My email is through Verizon with MSN. Cannot find incoming or outgoing mail server to set up Mail ... A: Barbara, MSN uses a special protocol. My wife has used this plugin in the past and had success, but ...
Install Leopard	1/25/2008
Q: I have a powermac G5 with 2.5 gb memory, plenty of disk space and am currently running OS X 10.3.9 ... A: Amando, Clicking "restart" should have allowed you to start using the Leopard DVD. In situations ...
connecting an HP Laserjet 5000N to new Mac Powerbook	1/22/2008
Q: I'm trying to connect my HP Laserjet 5000N to my new Mac Powerbook Pro. The printer works well ... A: Amy, It sounds like you don't have your printer configured to use DHCP (acquire an IP address from ...
possible os upgrade for a g4 digital audio 667mhz	1/20/2008
Q: Im writing to ask a question about the possiblity of upgrading to a version of mac osx. the ... A: James, http://www.apple-history.com/?page=gallery&model=g4da&performa=off&sort=date&order=ASC ...
seagate freeagent	1/17/2008
Q: I have a PC xp at home and just purchased an apple macbook pro. I have all my images saved on ... A: Penny, Sorry for the delay in answering... Your new MacBook Pro should not have trouble recognizing ...
PBG4 fan runs at max speed from start-up	1/16/2008
Q: The fan in my Powerbook G4 suddenly runs at max speed from startup. I have tried to reset NVRAM (in ... A: Hung P, A quick Google search yielded this forum post with no solution: ...
PBG4 fan runs at max speed from start-up	1/15/2008
Q: The fan in my Powerbook G4 suddenly runs at max speed from startup. I have tried to reset NVRAM (in ... A: Hung P, You may have a faulty temperature sensor, or the kernel extension that deals with fan ...
update and start up problem	1/14/2008
Q: I updated my software through the automatic software update through the internet and then could not ... A: Nancy, I'm not sure of the computer or OS version you have, but you may need to run file system ...
iBook	1/13/2008
Q: has worked perfectly for six years; worked perfectly yesterday. today the iBook starts up (I can ... A: Robert, Your LCD may have faded out, or your video board may be out. LCD's were designed to last ...
starting up	1/11/2008
Q: I was at school one day when someone tripped over the power adapter. the powerbook g4 fell to the ... A: Jay, If the hard drive has indeed failed, you will need to replace it. Not surprising after a fall. ...
airport connecting desktop & laptop	1/7/2008
Q: I have a G5 desktop and a new-ish macbook. I access the internet through DSL. I have an airport ... A: Chris, You have a couple questions here: 1. Wifi on your G5. Yes, as long as the airport card is ...
Change email readers?	1/6/2008
Q: 3.9 The email reader defaults to Mac mail which I don't like at all. I want to use Entourage. ... A: Michael, You followed the correct steps, but you have one more step to go. Choose "select" when ...
connect a mac mini to wireless linksys router	1/5/2008
Q: Trying to connect a new mac mini to a linksys wireless router, wireless or direct ethernet cable, ... A: Willie, Not sure what your " wants to reboot a 'device' or can't find an ip" error is in reference ...
iTunes recognizes disc, then disc disappears	1/2/2008
Q: I'm importing all my CDs into iTunes. After I insert a CD, iTunes prompts to import. I hit Yes, ... A: Katie, This sounds bizarre. Have you updated to the latest version of iTunes? I'm betting you're ...
Possible hardware issue	1/1/2008
Q: I have experience with building my own PCs, but my mac has an issue and although I don't know what ... A: Dianne, Your comment about the silly silver stick tips me off that it is a G4 Flat Panel iMac. My ...
Can't access the hard drive.	12/22/2007
Q: I'm running OS10.2.8 on a PowerBook G4. There is no hard drive on my desktop. I could see the tool ... A: Laura, Mac OS X allows you to not see your HD on your desktop. It's a feature, not a bug. If ...
Tricky transfer	12/20/2007
Q: I have a little problem. I recently acquired a new MacBook. But my iBook G4 of four years stopped ... A: Sofia, Using your MacBook, open Disk Utility (in the /Applications/Utilities folder) to attempt ...
Server redundancy, heartbeat	12/19/2007
Q: I wish to install 2 new Mac Pros as 10.5 servers. I am looking for an inexpensive (under $5,000) ... A: Jonathan, Mac OS X Server 10.4.x introduced High Availability as a concept, and can easily implement ...
Installing 10.4 onto a G4	12/15/2007
Q: I have a secondary Mac Cube running on 10.2.8 and want to upgrade it to 10.4. the install discs are ... A: Juliet, It may work, or it may say that it cannot boot the machine. It should not cause issues. ...
regarding appy	12/13/2007
Q: i have to buy new Mac notebook.i don't no about MAc.i have only working in windows only.so is there ... A: Abdul, Did you have difficulties understanding Windows when you first used it? Have you used Linux ...
regarding appy	12/12/2007
Q: i have to buy new Mac notebook.i don't no about MAc.i have only working in windows only.so is there ... A: Abdul, There are many similarities between Mac OS X and Windows XP or Vista. There are many sites ...
upgrading to Leopard from 9.2	12/11/2007
Q: I have a Mac G4, 400Mhz with two internal hard drives, one has 16GB memory, the other 80 GB, CD rom, ... A: Kate, If any external FireWire DVD drive is connected to the G4, it will allow you to at least eject ...
bluetooth problem.	11/9/2007
Q: I have an iMac G4 fltscreen with OS X10.3.9 I've been trying to transfer photos from my bluetooth ... A: Henry, I don't know if the M V710 is supported under the version of iSync in Mac OS X 10.3.9; I get ...
how can i install dual operating system xp and mac	11/8/2007
Q: My notebook configuration is 1 GB ram 100 GB hard disk and core2DUo 1.73GHZ. first i install xp then ... A: Khalid, To properly install Windows and the Mac OS on a Mac, follow the instructions on Apple's ...
G3 iBook won't connect to wireless	11/5/2007
Q: I recently purchased a refurbished G3 800mhz iBook with installed Airport card. It "senses" the ... A: Sherry, The installed WiFi network, though it runs two other MacBooks, may be out-of-protocol for ...
3.6V Lithium Battery/G4 Quicksilver	11/3/2007
Q: I have a G4 Quicksilver Tower that started displaying the "X" through the battery a few days ago. I ... A: Erin, If you're running a G4 Quicksilver, and you have a battery icon, you may have inadvertently ...
sound and video do not sync in iDVD 6.0.3	10/29/2007
Q: I have a dvd made uo of 9 chapters. The first 6 chapters are fine bu the last 3 do not sync. A: James, Are you using DivX movies? You might check your media conversion status (check help in ...
Error -1309 when writing spool file	10/18/2007
Q: I know you want me to upgrade my computer, BUT, it is out of my hands and up to management to okay ... A: Jessica, I believe that error has to do with memory or RAM; you don't have enough of it to put a 150 ...
Powerbook G4 667 - Won't power up	10/15/2007
Q: Recently my p/b started making weird noise when booting up. Sometimes it would get 'stuck' while ... A: Ian, You're right. Beeps on a system usually mean no recognizable RAM (memory) or perhaps a bad ...
macbook and internet explorer	10/10/2007
Q: my son has a macbook and we need to install internet explorer in order for him to complete and send ... A: Danna, Microsoft hasn't developed IE for nearly two years for the Mac. I would advise: 1. Another ...
hard drive repair	10/8/2007
Q: I have a 17" iMac G4 (flat panel) running 10.3.9 that recently had some kernel panics and died. I ... A: Frank, It's possible; I haven't googled the error you mention, but if you can get it to mount you ...
Disable PPPOE Internet	9/29/2007
Q: I have a macbook. I used to connect to the internet using the ethernet port (PPPoE). Now I use a ... A: Anna, To change from PPPoE to DHCP (the best way of doing this in my opinion): 1. Open Network ...
compatabilty	9/24/2007
Q: I have an imac power mac 2.2 serial number RN102157JV9. I purchased in 2001. I am running on mac ... A: Bonni, The iPod shuffle appears to be compatible with your computer, though it may be quite slow ...
17" G4 PB recurrent system freeze	9/22/2007
Q: Running a 17" G4 PB OS 10.4.10 w/ 2GB RAM (last G4 release pre-Intel). PB consistently freezing ... A: Patrick, Sounds like a bad hard drive, possible bad sectors. If you have AppleCare, try getting the ...
clear history	9/17/2007
Q: I have just begun using my son's PowerBook G4, after years with a PC (Windows XP) and cannot find ... A: Dave, If you're using Mac OS X and Safari, you can use the "History" menu (From left to right: Apple ...
Getting a New G5 Power Mac	9/12/2007
Q: I bought a G5 1.8GHz Dual with 8GB max ram off ebay recently for $555. It Had a few scrapes and ... A: Paul, Multiple questions.... 1. So I was wondering if I should switch to the G5 and sell my old G4 ...
uninstalling former server, completely	9/10/2007
Q: I am unable to use (especially send) e-mail on my Mac laptop. I changed from Earthlink.net to ... A: Kay, It sounds like you may need to change your SMTP server to smtp.windstream.net, not smpt...but ...
Keyboard, mouse, and battery	9/9/2007
Q: Hey there, I'm running a powerbook g4 with 10.4.10 an i'm having a lot of trouble with the keyboard, ... A: Zach, It sounds like your battery may be dead. Separately, if the keyboard and mouse are having ...
Pros and Cons of Mac OS	9/7/2007
Q: Mr. Dyer. I am a very experienced computer user. I am currently in college working toward a B.S. in ... A: Carmine, I'm sure there are better sources than I to differentiate the particulars of the two OS's, ...
self-changing desktop	9/4/2007
Q: Lately when I boot up my iMac G5, desktop files and my hard drive icons are in different places. I ... A: Wendy, There are no viruses for Mac OS X. It is usually the symptom of corrupt preferences or even ...
Printing from an iMac to a PC	8/31/2007
Q: I currently have a wired an wireless pc network and have just bought one of the new imacs. I have ... A: Brian, To connect to the windows printer, you'd need to answer the username and password of the PC's ...
Upgrade	8/30/2007
Q: My wife and I try to re-use our stuff as much as possible to help our planet. We did just buy a new ... A: Paul, Your wife's iBook is either the iBook (dual USB) or iBook (late 2001); both take PC100 3.3V ...
Replace	8/26/2007
Q: I'm sure you heard this one before. I just upgraded my G4 (brought back in 2000) not too long ago ... A: Jerry, Mostly I just hear about the upgrading part, not the willingness to look at a new machine:) I ...
HARD DRIVE VIBRATING NOISE	8/25/2007
Q: I have a Mac PowerPC G4 I am running OS X 10.3.9 Just yesterday my hard drive gegan to make a ... A: Mark, Yes, your hard drive may be on it's way to a fast death. Open Disk Utility ...
internet setup on macbook	8/9/2007
Q: this is venu here, i have got a macbook and i am trying to connect to the internet thro' a LAN ... A: Venu, Sounds like you're using PPPOE (many cable modem and DSL providers require this) rather than ...
removing OS 9 from Powerbook G4	8/6/2007
Q: I was reading your response to someone trying to cleanly remove OS 9 from their Powerbook. I have ... A: I usually have to jump into terminal to do this: 1. /Applications/Utilities/Terminal 2. sudo rm -r ...
Wallstreet Woes - Two Questions	8/4/2007
Q: I have a PowerBook G3, Wallstreet series: 233mhz PowerPC chip, 256MB of RAM, a 10GB Toshiba hard ... A: Annie, You must not have kids:) I do, and I consider hours spent on an eight year-old laptop more ...
Target Disk mode - Mac to PC	7/25/2007
Q: I am attempting to link my mac (iBook G3) to my PC so Ican recover some files from the mac. I have ... A: Nick, Your PC will only recognize a Mac Disk (formatted in HFS+ Journaled) if you have Mac Drive ...
Tiger now? Or Leopard later?	7/24/2007
Q: I'm thinking of making the switch from Windows to Mac. (Nothing wrong with that.) Of course, ... A: Anonymous, Make the move to Mac when you're ready. Don't let $130 stand in your way to make a ...
UNINSTALL	7/23/2007
Q: i have an IMac, G3. 600mhz, CD drive computer. It came with OS 9.2 and OS X 10.0.4 pre-installed. ... A: Theodre, Mac OS 9 makes this incredibly easy. Throw away the folders in the hard drive that contain ...
slideshow on idvd	7/18/2007
Q: I have a intel based iMac OS X 10.4.8 I just got in May'07, I have put on iphoto aprox 700 scanned ... A: Peggy, Most modern DVDs have a menu system that sits and waits for input, which is what iDVD is ...
Removing OS9 from Powerbook G4	7/17/2007
Q: I have an ancient 20gig HD Powerbook G4 that is constantly battling having a full disk. (What can I ... A: Meredith, Yes it would free up some space. If your machine is currently using Classic though, you ...
ibook g4 1.2ghz 12" keyboard & trackpad problem	7/12/2007
Q: I'm having a problem I would like to run by you. I have a Ibook G4 /1.2 ghz/ 12" screen. It 's ... A: Larry, You seem to be talking about two issues, possibly related. 1. Your iBook doesn't recognize ...
RE: Ed is my mac pro able to run two computer stations at once?	7/11/2007
Q: About a month ago, you were asked a question regarding two users using the same computer at the ... A: Dave, Ah ha. You're talking about running multiple user sessions on a workstation. The short ...
RE: Ed is my mac pro able to run two computer stations at once?	7/10/2007
Q: About a month ago, you were asked a question regarding two users using the same computer at the ... A: Dave, Perhaps you and I are speaking about different things. A Mac is a workstation. It can be ...
g3 tower powermac problem	7/1/2007
Q: I bought a blue and white g3 400 mhz powermac used with OS X 10.4 installed. It started with 512 MB ... A: James, Kernel panics are almost always associated with the two things you've been having issue with: ...
Dual 450 G4 Booting Problem	6/29/2007
Q: My friend has a PowerMac G4 dual 450 with a 17" CRT Studio Display. Occasionally it will not boot. ... A: Joseph, I've seen this symptom in one client's G4 400MHz before. We've not considered it worth ...
system error	6/25/2007
Q: I have a blueberry G3 running system 8.5. I recently turned it on and I get a message that reads ... A: If 9.0 won't install in the first place b/c of a firmware issue, I wouldn't recommend you wipe and ...
system error	6/24/2007
Q: I have a blueberry G3 running system 8.5. I recently turned it on and I get a message that reads ... A: Don, So you get the same message even if you hold down the shift key and have no extensions? If so, ...
external hard drive	6/23/2007
Q: I recently upgraded my Imac to tiger and in the process moved my itunes files and iphoto to an ... A: Edwin, Sorry to hear it. Does your PC still see the data on your drive? By "doesn't recognize it" ...
Upgrading OS	6/17/2007
Q: I have an old Imac G3 with OS 9.2. How can i upgrade to OS 10.4 ? Do you need a dvd drive to ... A: Theodre, One does need a DVD drive to upgrade to Mac OS X 10.4, unless you return the DVD to Apple ...
Ed is my mac pro able to run two computer stations at once?	6/14/2007
Q: Well Ed here goes, I bought a Mac Pro with... Machine Name: Mac Pro Machine Model: MacPro1,1 ... A: Kevin, Forgive me if I'm confused. Are you saying you got the impression you could use this one ...
IMAC DV -firmaware update, and then nothing	5/21/2007
Q: This is my problem. I updated the firmware of my old imac DV (400mhz runing OS 9.2), I did the ... A: Fer, I've actually not heard of this as a result of firmware updates before, but it may be a hosed ...
Homemade Mac	5/15/2007
Q: Ed, I'm not really sure if this is within your expertise, but hopefully you can help me. I'm a ... A: Chris, You would not be able to do this...If you just built a computer with an Intel MB and CPU, the ...
Mac G4 mirror door tower computer	5/7/2007
Q: My computer will not boot. When I turn it on, the computer beeps three (3) times and the light ... A: Ron, Three beeps means no good RAM. http://docs.info.apple.com/article.html?artnum=95052 Four ...
Missing Hard Drives	5/2/2007
Q: I have a Lombard Bronze Powerbook using Panther and recently upgraded the 3.9 combined software ... A: Mike, I'm not really sure what you mean. Disk warrior will attempt to repair a volume issue. If ...
Missing Hard Drives	4/30/2007
Q: I have a Lombard Bronze Powerbook using Panther and recently upgraded the 3.9 combined software ... A: Mike, If the hard drives have a damaged volume wrapper, they may not appear. This was the case ...
apple iphone	4/26/2007
Q: I am very interested in getting an apple iPhone when they are released in June but I happen to live ... A: Jason, Good question. I'll be getting one myself, and have wondered about that - many European ...
CD-ROMs	4/21/2007
Q: I use a G4(QuickSilver 2002); run OS X 10.4.9 Tiger. I'd like to make a boot CD-ROM. I've been ... A: Angel, It hasn't been possible to make a Mac OS X boot CD-ROM for some years now. You should use an ...
Apple Laptop	4/4/2007
Q: I am trying to decide if I should get an Apple MacBook 13.3 in. or if I should wait and see if they ... A: Kyle, Screen size aside, there are a few major differences between the two: On the MBP 1. FireWire ...
iMac 333	3/30/2007
Q: Ed, My iMac 350 died a few weeks ago. My brother purchased (without consulting me, I had made up my ... A: Denise, I feel your pain. The rev.D iMac 333 was the first one my wife and I had (lime). It was ...
imovies	3/29/2007
Q: We love imovies and have used it a lot in the last couple of years. I would like to know if there ... A: Pamela, You can either start an iMovie project in MPEG-4 format (iMovie HD from iLife '06 anyway) or ...
mac os x 10.4	3/28/2007
Q: When its start ask for the login name and after i can see a blue(grey) screen and the mouse but ... A: Run maintenance on the Mac: 1. Boot into single user mode and run fsck: - apple-s on restart - ...
external harc drive files	3/27/2007
Q: I have my data on one external hard drive and a second as backup. There are some files on each drive ... A: Jeff, I'm not that well versed in Applescript, though I bet you could do this. If nothing else, try ...
Wacom tablet GD-0912-R on Mac OSX	3/21/2007
Q: I used a Wacom tablet type: GD-0912-R on my old windows (98) computer Now I switched to Mac OS X ... A: Jessica, Have you installed the USB-serial drivers and confirmed it works? I can't say I'm very ...
Same problem as James Lin	3/19/2007
Q: g4 imac w/ osx 10.4.8 upon startup, screen turns grey with apple icon, the spinning circle icon ... A: Try running fsck! 1. Boot with apple-s (single user mode) 2. at the command prompt, follow the ...
PROBLEM INSTALLING A MAXTOR DIAMONDMAX HD ON MY IMAC G4	3/18/2007
Q: I just istalled a new Maxtor DiamondMax 21 on my Imac G4 and I erase it and everything went fine ... A: Yira, Your iBook, depending on the model, may not be able to use Mac OS X 10.2. What OS did it come ...
PROBLEM INSTALLING A MAXTOR DIAMONDMAX HD ON MY IMAC G4	3/17/2007
Q: I just istalled a new Maxtor DiamondMax 21 on my Imac G4 and I erase it and everything went fine ... A: Yira, The problem isn't your hard drive. It's your Mac OS X installer disk...it's an upgrade disk, ...
Stuck on "Starting Mac OS X" screen, can not get into LogIn screen	3/15/2007
Q: My name is James Lin. My iBook G3 Mac OS X 10.4 . 700, 640 memory, 20 G. My ibook's screen stays ... A: James, To open the CD tray on restart, push and hold the mouse button (or trackpad button) down ...
Why is my Mac talking to me?	3/14/2007
Q: Ed... I was happily working on a project on my Mac tonight when out of nowhere it started ... A: Wendy, One of my clients did the same thing last week. apple-F5 (command-F5) will automatically ...
consently freezing eMac with OSX	3/4/2007
Q: I've been having a problem recently of my eMac freezing at least every 15 min, especially when I'm ... A: Zach, There are no known virii for Mac OS X, so you're safe on that account. It's best to ...
Freeze	2/28/2007
Q: I have a G4 running 10.4.8. I upgraded to a "Dual Processor (1.8 Ghz), a superdrive and a larger ... A: Jerry, 1. Are your crashes "kernel panics" (ie, screen shades dark, and "you must restart" message)? ...
recognizing my sandisk	2/14/2007
Q: i just bought a macbook pro 15". i am out here deployed with the navy so my options on what i can do ... A: Leif, How are you plugging it into your Mac? Do you have a media reader? Do you have a USB cable ...
Stuffit Engine	1/24/2007
Q: I am currently trying to download AIM. After I download it and click on it in my downloads window a ... A: You may have done an archive and install at some point, causing the Stuffit Frameworks not to be ...
IWeb and Blogging	1/23/2007
Q: Ed I have just upgraded to ILIfe 06 and am using Iweb for the first time. Ive found it really easy ... A: Paul, I've pushed up a couple blog posts with iWeb, but not attempted to get others to contribute to ...
Macbook	1/20/2007
Q: Just got a new Macbook (the black one) and am wondering if it is normal for my internal disc drive ... A: Jonathan, I don't know for sure, but don't think iTunes should be skipping (or the song should be ...
Creating a bootable External HD	1/11/2007
Q: I have a WD External HD that I have previously had functioning as an bootable HD. I recently ... A: Sarah, Most likely you have reformatted it as MS-DOS FAT32. You need to reformat it as Mac OS ...
viruses-spyware	1/9/2007
Q: I have been told not to worry about viruses or adware on my new mac mini, though I still do. What ... A: James, If you really feel like catching and disposing of PC virii and malware (there are no cases of ...
Keycodes for applications - system storage	1/6/2007
Q: I am still using OS 9.1. Where are the keycodes stored after they are typed in after using an ... A: David, Each application stores its information in a different place. The best way to check is to go ...
Mac OS X 10.3.9 WOn't Start Up	1/4/2007
Q: A couple of months ago, my Ibook pretty much died, and at start up every time, started up with a ... A: Jacob, sounds like your hard drive may have issues. When starting up from your OS X CD, open disk ...
Imac and my wiresless router...	1/3/2007
Q: Hey there, I just purchased my first mac, (the new iMac) and I'm having some problems getting my ... A: I've not used a PC to set up the WRT54GS before, but I have used a Mac and a web browser...try ...
Networking two Macs	1/2/2007
Q: The router has three LAN ports, one WAN. I'm hooking up the computers directly to the router, via ... A: David, A quick Google search yields: ...
itunes and .xml	1/1/2007
Q: ............... I found some of our "old" itunes library(my wife "trashed" the current library by ... A: Ethan, Ouch. No, the xml file is a record of your library as interpreted by iTunes, not the actual ...
Networking two Macs	12/30/2006
Q: I'm trying to connect a new iMac to my home network. I have a DSL modem that runs to an SMC ... A: David, I don't know how you're connecting your iMac to the network. Does the SMC Barricade have ...
wireless G3	12/29/2006
Q: I'm about to go from dial-up to wireless broadband on my G3 iBook. The ISP is going to send me a ... A: Ben, If the aforementioned USB-Wifi adapter is indeed Mac-compatible, you don't have anything to ...
startup	12/28/2006
Q: my g4 starts with a folder witha question mark what have i done?what do i do? how do i restore my g4 ... A: Johnny, Your computer may have simply forgotten its startup disk, or may genuinely have a hosed ...
Cannot start up	12/27/2006
Q: Have iBook G4 CPU speed 1.33GHz. Memory 256MB 59GB on HardDrive. MacOSX Tiger SuperDrive. The ... A: Perry, Good luck. Start up from CD, attempt to repair disk using disk utility. Since you've run ...
force burn speed?	12/23/2006
Q: Is there a way to force a dvd-r the list burn speed from 1x-16x to burn at 1x or 2x? I ask because ... A: Mike, Oooh. I don't know about that. Have you tried different media? Or have you looked on the ...
dvd writer	12/19/2006
Q: I have a PIONEER DVD-RW DVR-110D(according to what the system profiler says). I want to know if ... A: Mike, I was just looking at a Mac Pro today with a Pioneer DVR-111D which CAN do DVD+R DL, but I ...
iMac, OS X start up problem	12/18/2006
Q: I just was given an iMac, OS X. When I plug it in, I get a small screen that says Mac OS X, the ... A: John, Sounds like your benefactor didn't give you the password:( You have a couple options: 1. ...
HD recover	12/16/2006
Q: Ed Slight progress. Cable select - presume this is OK if I have 3 HDs hooked up. But if I have only ... A: Douglas, Cable select is fine for any number of hard drives. Most computers prefer cable select ...
burning slideshow to DVD	12/14/2006
Q: Ed, Hope I haven't asked you this question before. You are the third expert that I have contacted. ... A: Ron, When iPhoto creates a slideshow, it's actually creating a quicktime movie including the ...
Power PC G3 600 MGHz & OS X	12/12/2006
Q: When using Safari, the finder has problems. I have to continually relaunch the finder. I am ... A: Myron, Is this a recent change? Any software installed recently, or other major changes? What type ...
HD password	12/8/2006
Q: Ed Many thanks again. I tried various combinations of my user name to no avail, even after ... A: Douglas, Excellent progress, thanks for answering my questions... The hard drives should be set on ...
G4 mirror Tower Power/ Will not boot	12/7/2006
Q: recently my G4 tower shut down and did not start back up. I tried resetting the PMU chip, that did ... A: Dan, That sounds above and beyond what I'd invest in the matter. I'm sure there are folks who would ...
ibook g3 start up message	12/6/2006
Q: i just got my first mac! yeah! but i cant get it to start up. upon booting up i get a message ... A: Arnie, Did the iBook come with any system disks? A Mac OS X Installer? I would boot from that ...
HD password	12/2/2006
Q: Ed I forgot to mention I am in England, UK. Presume you are in USA ? Many thanks. No luck however ... A: Doug, (yes I'm in the US) If it's not possible to log in, perhaps you're using the wrong username? ...
HD password	12/1/2006
Q: I am stuck. My Maxtor DiamondMax Plus 9 80GB ATA/133 HDD 3.5 series, S/N Y28XATGE, (Dec 2003) has ... A: Douglas, You are at the login screen. If you've forgotten your username or password, you can ...
Installation using Shell	11/20/2006
Q: I need help to write a script that can detect whether JRE has been installed on a Mac and install it ... A: Iyana, Wow - I know the very basics about scripting, and don't know if I can help per se. I would ...
G3 iBook	11/15/2006
Q: I bought a barely used G3 ibook and have used it for about a year. Last night, it became very hot ... A: Tess, It sounds like either your battery has died and/or something has gone wrong with the system. ...
Mac's and pdf files	11/14/2006
Q: Can Mac OS open and read .pdf files? A: Dee, Mac OS X can open and read .pdf files with Preview, a built-in application. You can install ...
PowerBook G4 Battery Issue	11/13/2006
Q: A cutomer bought a new battery and found out that the unit will only run for 10 seconds after ... A: Bob, I've not dealt with issues on a hardware level before, and wouldn't have sound reasoning behind ...
Entourage POP3 remotely?	11/9/2006
Q: I think I know the answer to this but was just looking for tips. I'm getting a macbook soon and am ... A: Mark, If your company's mail server is available outside of the office, you should be able to send ...
upgrade	11/5/2006
Q: Can I put in a bigger processor into my mac? it's a g4 700mhz Will this make it faster? A: Lee, You can put a faster processor in most any Mac, yes. It wil make it faster. I don't know how ...
programs keep quitting	11/1/2006
Q: I have a 1GHz iBook G4. I'm new to the Mac world but my husband has switched me over recently so I ... A: Nicole, Sorry to hear about your pains...here are some steps you can take to maintain your mac: 1. ...
replacing dual G4	10/30/2006
Q: I have 1.25 dual G4. Haven't really paid much attention to the newer Macs, but am thinking about ... A: Cris, If you have the opportunity, go with the Mac Pro. Adobe apps may run a little slower than ...
G4 Boot Problems	10/28/2006
Q: I have a G4 that was on during a power outage.I have already reset the little button inside,bu all ... A: Keith, Disk Utility will occasionally kick back messages like that, it simply means it's correcting ...
BLUEBERRY WONT StART	10/16/2006
Q: i have 2 apple ibooks. one indigo and one blueberry, both obviously clambshells. ok my blueberry ... A: angelic_13, Aside from erasing and reinstalling the Mac OS from CD/DVD, you could attempt booting ...
Time Synchronizer	10/15/2006
Q: I have an iMac DV 400. She ran great until I started getting some power supply problems. This has ... A: Ed, Does this happen when you turn off extensions? You mentioned the step, but didn't mention the ...
"beach ball" spins	10/14/2006
Q: I am a Mac Mini OSX computer user, version 10.4.8. I try to do all the available upgrades, but ... A: Maureen, Make sure you repair permissions with Disk Utility (/Applications/Utilities/Disk Utility) ...
Fax softwares can't catch the dial tone	10/12/2006
Q: Fax software, neither apples or page seneder can get a dial tone for sending faxes. G4 ... A: Bill, This usually means (the intermittent dial tone) you have voicemail set up on the line and have ...
My laptop keeps crashing	10/10/2006
Q: My laptop, a G3 Powerbook, will start up but within 5 minutes will crash. I will be in the middle of ... A: Joel, If it is a heat issue, you should be able to use iStat Nano or Pro, or one of the many ...
networking G4 tower with iMac	10/9/2006
Q: I recently obtained my old iMac from storage, as well as my G4 tower. I dont have a monitor for the ... A: Nathan, Yes, you can use it as a file server or MP3 server if nothing else. You could even simply ...
Graphics Cards for G4	9/22/2006
Q: Could you recommend the best Graphics Card I can get for my G4? I particularly want to be able to ... A: Lesley, Depending on the G4, (check your model on http://www.everymac.com or ...
Removal of Short Name	9/16/2006
Q: Yesterday, while trying to change the "Name" off my Admin Account, I discovered that the "Short ... A: Angel, You can easily find out where your applications are if you open your home folder (~/ ...
Removal of Short Name	9/14/2006
Q: Yesterday, while trying to change the "Name" off my Admin Account, I discovered that the "Short ... A: 1. Yes, but with trepidation. Use Dan Frakes ChangeShortName Helper: ...
Mac OSX server at school	9/13/2006
Q: I'm not a tech head at all. I'm a highschool art teacher who has a small Mac lab set up for my art ... A: Mike, Unfortunately, without physical or remote access to the server, I can't figure out what you're ...
Mac LC575	9/6/2006
Q: I was given a Mac LC575. It has Kid Desk School Version 1.0 on it by Edmark Corp. I can't get out ... A: Tim, I've not ever dealt with the LC575, but I'm guessing it doesn't have a bootable OS of it's own, ...
Upgrades	9/3/2006
Q: Greetings; I have a Mac G4 running 10.4.7, 400 MHz. I want to Upgrade my Computer. I ... A: Jerry, 1. I don't advise upgrading a machine like this - here's why: - I've done this myself. The ...
Can't Complete Optimization	9/2/2006
Q: I use a G4; run MacOS 9.2.2 & OS X Tiger; TechTool Pro 3.0.9. I've been trying to optimize my Hard ... A: Angel, Yes it does. Are you actually running Mac OS X and just running OE in Classic or are you ...
Can't Complete Optimization	9/1/2006
Q: I use a G4; run MacOS 9.2.2 & OS X Tiger; TechTool Pro 3.0.9. I've been trying to optimize my Hard ... A: Angel, You shouldn't transfer any of those... Messages is your Microsoft Entourage email database, ...
power mac G3 blue	8/29/2006
Q: It worked just fine, until moved. Now when turned on , all that shows is the file icon with an apple ... A: Hope, Sounds like your computer has forgotten about it's startup disk. 1. Boot using the option ...
iMac	8/28/2006
Q: I'm new to Mac's. Is there a function or functions similar to the PC functions of 'disk cleanup' ... A: Tom, Defragmentation is the same no matter what platform you're on. Mac OS X handles much of the ...
New version of msn messenger to use with mac	8/27/2006
Q: i would like to know which is the latest version of MSN messenger that I can use with Mac? right ... A: Robert, The latest version is in fact 5.1.1 - (see http://www.microsoft.com/mac), but you're not ...
Uninstalling Applications	8/24/2006
Q: I run MacOS 9.2.2 and Mac OS X Tiger on the same Hard Drive. Question(s): * How do I uninstall ... A: Angel, In most cases, unistalling apps in Mac OS 9 and X is as simple as dragging them to the trash. ...
AppleWorks for OS X	8/20/2006
Q: I use a G4; run 9.2.2 and OS X 10.4 Tiger. I've got AppleWorks 6.2.8 installed on the 9.2.2 I would ... A: Angel, I believe you should be able to expand the SMI or self-mounting-image file, but I think the ...
imac g5 crash	7/23/2006
Q: ed, i was working on non-intel imac g5 making a short movie with imovie which i burned to a dvd with ... A: Dave, Very odd. I would try to start up using the system CD that came with it and use disk utility ...
OS upgrade	7/18/2006
Q: I have a G3 laptop running OS 8.5, I"m trying to upgrade to OSX. When I put in the installer it ... A: Andrew, Simple. Boot from the CD. The "installer" is really a very small application that sets ...
Booting from 9.2 back to 10.3.9	6/26/2006
Q: Am running 10.3.9, had to go back to 9.2.2 to open some old files, after, when re-designating ... A: Lisa, Yikes! Over $1000 for a home user! Did your expert give you a concise explanation of what ...
internet connection	6/10/2006
Q: Sorry about the lack of details. When I plug the network cable into my computer I get the IP address ... A: Matt, Sounds like you're using cable modem? Usually you won't be able to get two computers on the ...
internet connection	6/7/2006
Q: I'm trying to connect my powerbook g4 to a network that serves as our internet connection. We are ... A: That blah blah part you left out is rather important. If it's 169.254.something.something, your Mac ...
Failing Mac?	5/30/2006
Q: Some Recent History: My iMac (G3 350 MHz, 128 MB RAM, OS 9.2.2) has been sluggish for a while, ... A: Martin, It seems you've dedicated about as much trouble-shooting efforts to your problem as length ...
Images	5/26/2006
Q: I use a G4; run MacOS 9.2.2; IE 5.1.7; QT 6.0.3. I've collected some images by way of Internet ... A: Angel, I'm not that familiar with the internet scrapbooking feature in IE, but perhaps you could ...
trapped in OS 9 and can't get out	5/23/2006
Q: Recently I purchased Mac OS X Tiger and successfully installed it into my iMac (384MB). Before OS ... A: Augusto, I'm a bit confused. You say you can't get back to OS 9.2, but then you also say that if ...
Web Design Software for Macs	5/18/2006
Q: I just bought my first Mac and I am looking for some suggestions as to what the best applications ... A: Jeff, I prefer the Macromedia (now owned by Adobe) suite of products, as I occasionally design in ...
B/W Logicboard	5/13/2006
Q: I recently purchased a B&W G3 rev 2 board to replace the v.1 board. I booted from a G3 processor ... A: Tyler, I've not done the operation you mention, but Apple's support site says the processor isn't ...
avi files?	5/11/2006
Q: son. My question is should I drop the avi file (AS IS) in the toast dvd menu and let it encode for ... A: Mike, I have no idea about the AVI file - it may work for DVD or may not depending on the CODEC used ...
ibook memory is full	5/8/2006
Q: I borrowed an ibook (circa 2002) and have been using it about 8 months, surf the net and have ... A: Jason, Mac OS X does not have "temp" files that arent' deleted automatically. It does have cache ...
mac G4 cube - os 9.0.4	5/5/2006
Q: I am the happy owner of a MacG4 cube since 2001. So far I have not had any problems with it. However ... A: Astrid, Wow. I'll give you the short answer. The Apple Store guy is probably right. You'll save ...
CD and DVD	4/30/2006
Q: I have a MAC G4 running 10.3.9. No internal CD/DVD Burner. When ever I put in a CD/DVD that I ... A: Jerry, It's possible your internal optical drive is "dying". If you want to continue using an ...
allocating memory to internet	4/11/2006
Q: When in internet explorer a quite often get a message saying shockwave cannot be shown allocate more ... A: Sue, Make sure you've quit IE and then get info on the application itself- if you're getting info on ...
Upgrading Power PC	4/5/2006
Q: I feel as thought I have painted myself into a corner. 1) 3 years ago I purchased a G4 PowerPC for ... A: Wendy, I've seen the occasional G4 just not like Target Disk Mode. Best way is to transfer files ...
CDs Ejected	3/29/2006
Q: Recently, whenever I put a music CD into my iBook, it churns around a bit, and then ejects it. This ... A: Matthew, Sounds like perhaps your CD drive is going "bad" or malfunctioning. You can get a ...
Formatting a PowerBook G3	3/28/2006
Q: Ed: I work for a company that deals primarily with PCs, but use MACs for web design and other such ... A: David, Boot up from either a Mac OS 9 or X CD and open Drive Setup or in OS X Installer click the ...
Flat screen monitor	3/27/2006
Q: Ed You went on vacation before I could thank you for the iSight speed info. Hope you got some sun ! ... A: Derek, Glad the iSight info helped! What monitor you can hook up all depends on the video card in ...
mail problems	3/26/2006
Q: I have bee successfully e-mailing jpegs from my G4 to a client using a pc...untill recently. I am ... A: Emily, VERY odd. You say jpg but then you say Illustrator. Is it both? Have you tried zipping the ...
HDD won't boot	3/20/2006
Q: Followup To Question -Followup To Question - Hi the hd in my wallstreet pb(os 9.1) won't boot-it ... A: Owen, Honestly it's been so long since I did an OS 9 clean install, I don't remember what the ...
least expensive way to meet my computing needs	3/18/2006
Q: I have an I-Mac (System 8.5.1) with l60 MB. I need to upgrade, but have been advised to buy a new ... A: Jean, There are two simple ways to solve any needs: time and money. Which is more valuable to you, ...
installing tiger	3/15/2006
Q: have been trying to install Tiger on Power PC G4 dual 867 MHz, Have tried both CD set and DVD ... A: Gene, It sounds like your hard drive might be toast. Reformat the drive (not just the volume) and ...
HDD won't boot	3/6/2006
Q: 1) won't boot-it does show up when booting from an external hd.I've tried booting with extensions ... A: Owen, Does the startup disk control panel in OS 9 allow you to choose it as a startup disk? What ...
slow G4	2/26/2006
Q: We have a G4 laptop; we're running OS 10.3.9 with a 1.5 GHz. I got the computer from my dad 6 months ... A: Evan, There are a few preventative steps you should take to making your laptop run the best: 1. Run ...
Networking OS 9.2 to a Windows XP Pro	2/24/2006
Q: I'm running OS 9.2 on a G4 AGP I'd like to talk to my laptop running Windows XP Pro (which I use ... A: Neil, Mac OS 9 can't talk to a Windows computer without help. You need DAVE by Thursby Software ...
External DVD drive	2/17/2006
Q: I have a MAC powerbook G4 and wish to add an external recordable DVD drive. Can I purchase any ... A: Mike, You can purchase any external FireWire-based drive, but I don't have a specific ...
Airport Express	2/7/2006
Q: I am hoping that you can help me out. I have a new Mac with the OSX operating system. I recently ... A: Nikki, It sounds like you have everything in place, and though I have your exact same setup, I don't ...
tune-up	2/6/2006
Q: I've bought my G4 for almost 4 yrs and I felt that the computer is running much slower now. Even for ... A: David, Without further details, I'm guessing perhaps you're running Mac OS 9, or Mac OS X installed ...
iChat audio-MINIMUM line speed ?	1/25/2006
Q: I have a desktop Apple Mac G4, with OS 10.3. Using Apple's iSight - what is the MINIMUM broadband ... A: Derek, If you're doing audio AND video, even if the video appears to be fine, Apple says that you ...
Message Box	1/18/2006
Q: When I access a site on the internet, I often get this message box: "Not enough memory to open the ... A: Virginia, Sorry, "Applications (Mac OS 9)" is in the "root" or "base" level of your hard drive. In ...
Message Box	1/15/2006
Q: When I access a site on the internet, I often get this message box: "Not enough memory to open the ... A: Virginia, Sounds like you're using Mac OS 9 or earlier. This is easy. 1. Quit IE. 2. Find IE in ...
MAC Hardware & net working	1/6/2006
Q: I am Viki from Indian railways . I am interested to build up MAC based network in my office . There ... A: Viki, You'll need switches and networking hardware between the server and workstations. I assume ...
Mac Laptops	1/5/2006
Q: I'm setting up my on photography business and will be using digital cameras. I need to buy a laptop ... A: Dan, Assuming you'll be using a digital SLR, you'll probably want a 15" powerbook, as that's the ...
hd crash/recovery	12/30/2005
Q: I booted from the external hd and tried to recover with disc warrior again but it didnt recogize ... A: Owen, I don't know from where you recovered the system you had a year ago - from CD or from your own ...
printing photos	12/27/2005
Q: Ed: I have an iMac 450, OS10.3.9, Photoshop 7, HP Deskjet 812c printer. Can you give me some tips ... A: Ron, Your iMac display (about four years old now I imagine) may be degrading. It is not a top-notch ...
printing photos	12/22/2005
Q: Ed: I have an iMac 450, OS10.3.9, Photoshop 7, HP Deskjet 812c printer. Can you give me some tips ... A: Ron, It might be basic, but are you converting your photos to CMYK from RGB in Photoshop? Other ...
Spam	12/18/2005
Q: I use a G4; run MacOS 9.2.2; Outlook Express 5.0.6. I keep getting more and more spam as the weeks ... A: Angel, If my memory serves, OE does have rules you can add to sort mail based on subject, sender or ...
Apple Powerbook 'Lid Closing'	12/3/2005
Q: I think this is a pretty easy question for you. I'm running Tiger on my 1.67Ghz 15" Powerbook. ... A: Tom, Older powerbooks had the ability to connect a VGA/video cable to them, as well as an external ...
what PowerBook for graphic designer	11/29/2005
Q: Ed, I am a designer specializing in corporate identity and logo design. What Powerbook would you ... A: Ron, If possible, you should be using a projector to do your presentations, and whatever powerbook ...
Upon capturing video from...	11/25/2005
Q: Upon capturing video from an old VHS-C camera to a laptop pc via a Pinnacle Moviebox (USB2), I get ... A: Mike, It's possible. Do you hear sound in the movie in QuickTime Pro? You should be able to delete ...
bad volume structure	11/21/2005
Q: When I try to restart my Mac (an eMac) it goes through the usually load-up screen but then stops ... A: Joe, While I've not seen this happen before (what version of the Mac OS?) I know that Disk Warrior ...
mac laptops	11/20/2005
Q: considering price as a first factor ,should I buy a mac or Windows.UNDER 1000 DOLLARS.WHAT ... A: Harry, It's very possible to get a Mac laptop for under $1000, and much more possible to get a ...
PowerBook G4 Titanium-mouse?	11/16/2005
Q: Ed: Question 1-Can you use a mouse with a PowerBook G4? Question 2- My son is a medical resident ... A: Ron, 1. Yes. Simply plug it in. One or multi-button mice work fine. 2. It depends on what fonts ...
sound problem	11/13/2005
Q: I'm on a g3 with a G4 upgrade card, system 9.1. My sound suddenly quit. I tried a different set of ... A: Chuck, Try and reboot without Extensions (Shift held down on restart) and see if there is any ...
re: Getting a printer to work	11/10/2005
Q: 2) and have been trying to set up a printer for the past 3 months. I bought a fancy all-in-one HP ... A: Dave, Print Monitor is the application that launches when you do a print job. The Application Menu ...
Cannot get dvd studio pro to compile and burn!	11/9/2005
Q: I hope you can help me since I've loooked all around in the web without any success, so you're ... A: Raymundo, I haven't actually used DVD Studio Pro, though when I've had trouble compiling projects in ...
New HD for G3 B/W	11/2/2005
Q: I have G3 B/W 400 mhz with 10.3.9 OSX it works like a chram no problems-It broadband connected ... A: Linda, You need to install Mac OS X on your 80GB drive for it to be the startup disk. Apple ...
Computer freezes when using idvd	10/25/2005
Q: I'm using a G4 digital audio upgraded with an OWC 1.5Ghz processor, 1.5GB ram, OS 10.4 (most recent ... A: Ron, I haven't done much DVD encoding recently (none in v.5 yet), but is the computer really ...
How do I . . .	10/8/2005
Q: I bought an Epson printer that I've been trying to set up on my Mac G4 for about the last week. ... A: Michael, Ah. Interesting way to deal with the printer. My sister did a similar thing once, and ...
Quicktime video	10/1/2005
Q: If I buy Quicktime Pro, will I be able to convert Quicktime moves to Real Player and Windows Media ... A: Ben, QuickTime Pro only allows for saving to various QuickTime and non-proprietary formats (MPG, ...
Serial printers on new iMac	9/6/2005
Q: My father has a new iMac 20 inch he also has a Personal Laserwriter LS and a Epson Stylus Color 600 ... A: Stijn, If possible, you'd need the proper drivers for each printer, as well as the driver for the ...
keyboard	8/30/2005
Q: Ed: At the top of my keyboard are keys numbered F1 through F 15. What are they for? Ed A: Ed, Webopedia defines Function Keys: ( http://www.webopedia.com/TERM/F/function_keys.html ) "Special ...
transfering mac to PC	8/29/2005
Q: Dyer. Yes, call me a traitor, but I ended up buying an PC notebook after having a Mac for 8 years. ... A: Jim, I understand we all go where our technology leads us. Networking a Mac to a PC is no more ...
Mac OS Tiger	8/23/2005
Q: Ed The G5 Imac I purchased recently has crashed and I can't access the hard drive. Ive contacted ... A: Paul, I'm sorry to hear about your data loss. The best way to hook one mac to another in this case ...
Creating a subnet with OS 13.9	8/14/2005
Q: Ed, Thank you for time and thoughts. Our school recently received 30 emacs for a computer lab. We ... A: Joseph, I don't know if you want to create a subnet as much as a group. And I don't know how to ...
QuickTime and MP3s	8/3/2005
Q: I use a G4; run MacOS 9.2.2. I've using LimeWire Classic for a few months and it worked (Except the ... A: Angel, Admittedly, it's been a long time since I trouble-shot Mac OS 9. Here goes: When files lose ...
Powerbook G4 RAM upgrade	8/2/2005
Q: I recently purchased a new 1.67Ghz Powerbook, and want to upgrade the RAM. I went through a big ... A: Jason, Although Apple recommends using Apple RAM, but I've never really stuck to that recommendation ...
mp3	8/1/2005
Q: Sorry to bug you Ed, but All Experts currently has NO experts in the various categories which would ... A: Mike, No problem. I have an iPod myself. I'll give you two forms of testimonials as to how the ...
graphite g3 to g4	7/29/2005
Q: i have an 8.6 graphite g3 that i've added memory to. (it has 384mb) and the hard drive is 99% full. ... A: Molly, Only PowerMac G4's are graphite. G3's can be beige or Blue and White, or you can have any ...
Connecting printer and DSL with ethernet hub	7/25/2005
Q: I was helped by another member on this site a while ago, however, it appears that he is not taking ... A: Amy, The short of the long is that the hub should be between your computer, printer and modem. The ...
wont recognise hd?	7/12/2005
Q: g4 desktop. After trying many jumper settings i finally got it to recognise the hd and tried to ... A: Mike, If the drive itself (sorry, I though the volume was botched and not the drive in total) isn't ...
starting OS9 and OS 10 when the question mark icon comes up at start	7/11/2005
Q: I am running a G4 which runs Classic and OS10. I would like to know the best way to start the ... A: Kristen, If you get a blinking question mark when starting from OS 9, your system folder may be ...
wont recognise hd?	7/10/2005
Q: g4 desktop. After trying many jumper settings i finally got it to recognise the hd and tried to ... A: Mike, 1. Put the jumper settings in the cable-select position. Use the diagram pasted to the side ...
Spyware?	7/8/2005
Q: com > yesterday and after I did the button bar on my IE browser now displays this text: "Find the ... A: Earl, 1. You probably inadvertently dragged a bookmark of salon onto your tool bar. Control-click ...
Apple G3 iBook Login Problems	7/2/2005
Q: iBook G3 Snow - 800Mhz / 384mb / OS X 10.4 Hi, I fairly new to apples (windows user!) The problem ... A: Tom, Sounds like a problem with your home folder for sure. You can bypass the journaled FSCK stop ...
Home Networking / AirPort	6/30/2005
Q: I have a home networking system. I have a machine running windows that is connected to the DSL ... A: John, Thanks for the detail! It appears you're successfully connected to the Linksys wireless, but ...
IE/OE Not Working	6/17/2005
Q: I use a G4; run MacOS 9.2.2; Internet Explorer 5/Outlook Express 5. Last Saturday IE/OE worked ... A: Angel, It sounds like perhaps your network card or network cable (ethernet) are malfunctioning. ...
virtual pc	6/11/2005
Q: Is Virtual PC compatible with Tiger? It seems to upset my G4 Powerbook. Thank you, Barb Shea A: Barb, See Macintouch's page on this: "http://www.macintouch.com/tigerreview/incompatibility.html" ...
e-mail	5/30/2005
Q: I get my e-mail on Entourage. I often receive e-mails with odd line spacing....a full line, ... A: Ed, As far as I know there is no way to correct this. Entourage is simply displaying the message ...
Mac Startup Problem	5/17/2005
Q: I am running an old Power Computing machine with OS 7.5. I was running it the other evening ... A: Bob, Wow. I imagine that if it won't even start up from CD, then you have a motherboard issue. I ...
PCI SCSI card	5/9/2005
Q: I have an Adaptec AVA-2906 PCI SCSI card kit installed on my Blue/White G3 Can this PCI card be ... A: King, I believe so. I've installed such a card in a dual 1GHz G4 (QuickSilver, not Mirrored Drive ...
Airport Question	4/21/2005
Q: Do you know how to setup the airport base to read an already established internet modem? (DSL) I ... A: Nikki, Are you saying that you added an airport card to your Mac upstairs? Where is your airport ...
iBook won't start up	4/20/2005
Q: iBook G3 800 Mhz (white, dual USB) OSX 10.3.8. 600+RAM. Last night while my wife was finished ... A: Craig, It's good of you to be concerned, but no, I don't think anything got fried, per-se. The ...
iPod	4/16/2005
Q: I received an iPod in December, and the battery is already completely failing me...I have taken good ... A: LM, Sounds like a typical failing battery. There are two paths of recourse: 1. Call Apple. It's ...
E-Mac internal microphone	4/15/2005
Q: Mr. Dyer, I own an E-Mac Power Pc G-4. 1GHZ - 256 MB. My question involves the internal microphone ... A: Ron, Though I service eMacs on nearly a daily basis, I've never thought to check for a line-in or ...
Laptop Purchase	4/10/2005
Q: I'm looking at a 15inch G4 powerbook. Should I buy now or wait a few months and see if a g5 comes ... A: Will, As a rule of thumb, always buy what you need now. You can always wait just to see what will ...
Internet connectivity issue	4/4/2005
Q: I will look into the DNS Server with Comcast. I tried to connect to the Thai Kitchen server using ... A: Melissa, If you are unable to ping even the IP address of the machine, chances are the machine is ...
Internet connectivity issue	4/3/2005
Q: I work on a Power Mac. System 10.2.8. I have internet connection through Comcast. My internet is ... A: Melissa, Sounds like an issue with Comcast's DNS record of the thaikitchen site. If you can get the ...
word processing	3/16/2005
Q: I have written a book using Apple Works 6. I currently have footnotes at the bottom of each page. ... A: Ed, I haven't used Appleworks on a regular basis for more than a year now, and never really took ...
disappearing project	3/13/2005
Q: I have an emac version 10.3.8 and I was writing a policy manual that was a title page (that I ... A: Vicky, What program were you using? Where did you save your document? Have you done a search ...
Mac stopped reading my external hard drive	3/9/2005
Q: In my recording studio I use a power mac G4 with various music software. Mainly Pro-Tools. I use an ... A: Henry, Sounds like you have some volume corruption on your external drive. If you don't yet have a ...
exporting from imovie to flashmx 2004	3/3/2005
Q: I am exporting video after I've edited it, to quick time using cd-rom format and importing it into ... A: Philip, So you get no audio from the resulting quicktime movie (cd-rom format) BEFORE you import ...
Cannot run Quark because of a locked volume?	3/1/2005
Q: I'm using a G5 Mac with OSX version 10.3.6 and am running into a problem when attempting to open ... A: Emily, This is a known bug with Quark 6.0. You might run the Quark 6.1 and 6.5 updaters, but to fix ...
mac software	2/28/2005
Q: i am currently searching for a new laptop, and am thinking about buying an apple. however, i want to ... A: William, If the program says it is Mac and PC compatible, it will work fine, though if more than a ...
IE	2/19/2005
Q: What can i do when i get "connection failure"for some websites?The site takes so long to connect it ... A: Owen, It really depends on whether you are using a dialup or broadband connection. If dialup, then ...
IE	2/17/2005
Q: Ok i checked the explorer preference file but there is no ie prefs file-the icon page with black and ... A: Owen, OK, it's been so long I didn't remember that IE doesn't create its own prefs. Dump the entire ...
IE	2/16/2005
Q: My IE is freezing and slugish-pages load slowly or not at all.Ive reinstalled it,no improvement.Is ... A: Owen, 1. Trash your IE prefs (/System Folder/Preferences/Explorer/...prefs) 2. Update your system ...
G4	2/10/2005
Q: Do you know if the latest G4 laptop with system 10.3.5 can be loaded with system 9.x and used with ... A: Kal, It's best to use system 9.2.1 or later for Classic, but it can be done. Simply start your B&W ...
Allocation of memory to Interne explorer	2/6/2005
Q: I'm using an Apple iMac 350 with a G3 processor. I've just upgraded memory by adding 256 megs ... A: David, 1. Quit IE 2. Get info on IE (select the icon and click "command-i" or go "file" "show ...
imac g3 500Mhz	2/4/2005
Q: Ed - are you able to give me a ref for adding memory to the imac - thanks, Collin A: Collin, By "ref" you mean a reference manual? Sure: <http://www.theimac.com/ram_under.shtml> is ...
------------------------- ...	1/10/2005
Q: I need torestore the mail icon in the dock.I want the dock icon that has the notification of new ... A: Don, Are you sure? If that is truly the case, then you or someone has deleted the Mail application ...
Powerbook G4	1/9/2005
Q: I notice that the Apple Powerbook G4 only has 256 MB of RAM. Is there a way to upgrade this? I've ... A: Danielle, Yes. The PowerBook has one RAM slot which can accommodate a RAM chip. You can upgrade the ...
Will this ancient scanner purchased for my Mac	12/28/2004
Q: back in the early 90's, work with my PC eMachine running Windows XP. The description on the scanner ... A: Sharon, If the ScanJet is SCSI (the cable that connects it to the Mac) it will probably work on your ...
os x permissions problem	12/23/2004
Q: i have an old indigo imac (500mhz/CDR) with os 10.2.8 on it. this week suddenly i can't copy files ... A: Adam, First off, if you're the only account on the computer, you should probably be in the "admin" ...
imac superdrive media incompatibility	12/16/2004
Q: first off. I'm having a very frustrating time with my superdrive on my 17" flat-panel 1GHz ... A: Evan, Does it operate well with CD-R and CD-rW media? Are you absolutely sure you used DVD-R and ...
Mac notebook	12/11/2004
Q: I have a Mac notebook computer that has a B&W flat panel display model 165. The problem is that ... A: Jeff, Sounds like you are trying to start up from a System 7.0.1 floppy disk. Take it out of your ...
Apple features	12/10/2004
Q: What are the pros and cons of using/owning an Apple laptop? Do Apple computers really never have ... A: Danielle, The pros and cons of using an Apple computer (laptop or desktop) are varied from industry ...
imac probs	12/8/2004
Q: This is a continuation of a prob that I had written to you about before. A Strawberry/333 with ... A: 2. Did you remove or re-configure any jumpers on the drive when you removed it? I set the jumper ...
imac probs	12/7/2004
Q: This is a continuation of a prob that I had written to you about before. A Strawberry/333 with ... A: Tyler, 1. So even when actively choosing the startup folder from the startup disk control panel ...
iMac Startup	11/19/2004
Q: I just got a Bondi iMac (233). It has 160mb of RAM and runs OS9.2. I swapped hard drives and ... A: Tyler, Try: 1. Choosing the startup disk from the startup disk control panel when booted from CD. ...
Apple laptops	11/6/2004
Q: I'm thinking of purchasing an Apple laptop and I'm wondering what is the difference between ... A: Danielle, That's a pretty broad question. I'll give you the basic run-down: 1. Apple Laptops (and ...
slow	11/5/2004
Q: Yes the internal works fine.I tried trashing the externals finder,os,and system prefs from the ... A: Owen, You mean it's a PC-MCIA card microdrive? Or is it on the SCSI bus? I'm confused. Sounds to ...
slow	10/31/2004
Q: I think this happened after i tried to drag a start up screen folder into the desktop appearance ... A: Owen, Time to rebuild your desktop file. 1. Restart your system and hold down command (apple) and ...
G4 desktop startup	10/26/2004
Q: I have an older model g4 desktop 450 mgz. Recently I moved and took my computer with me obviously. ... A: Mike, Sounds like one of the components may have come unseated from the motherboard. If nothing is ...
making an iMac OS 8.6 wireless?	10/12/2004
Q: I am trying to help a friend render his iMac rev A 233 available to a home wireless network ... A: Scott, I haven't dealt with the netgear stuff, though I've heard of it. Your friend probably has a ...
A File Problem!	10/11/2004
Q: I have a file on my PC that I downloaded to a Mac (OS 9), burned to CD, then copied to my PC ... A: Issac, Sounds like more of an issue with the PC than anything...you are able to copy it from the CD ...
Hard Disk Crash?	10/7/2004
Q: Took the iMac to one of the experts at the Port Angeles MUG. He has done this kind of thing many ... A: Dave, He's right. If the Motherboard is kaput, it is about $300, probably equal or more than the ...
Hard Disk Crash?	10/3/2004
Q: Ed, The warranty (3 yr.!) expired six weeks ago and the hard drive on my Graphite iMac makes very ... A: Dave, 1. Probably. But let's focus on a new hard drive before going out to buy a data recovery ...
Forms	9/29/2004
Q: I have a G4 running 10.3.3 using Appleworks 6.2.9 I have bad hands, so whenever I have to fill out ... A: Jerry, Sounds like the PDF is being compromised by Appleworks, or is not high-resolution to begin ...
powerbook options (G4)	9/9/2004
Q: Ed, I don't own the computer yet; I am looking to buy a powerbook in a few days. I want to do ... A: Scott, When you're dealing with video editing, the more horsepower the better. If you're definitely ...
PB G4 OS 10.3.5 black screen	9/3/2004
Q: If I disconnect the power adapter for hours, then re-plug it in, I get a gray mac-boot screen. If ... A: Warren, All in all, sounds like a hardware issue. I would try running Mac Hardware Test on your ...
I-Mac G3 OS 9.1	8/29/2004
Q: I just received the above computer in lieu of some work I did for someone. I have always been a PC ... A: Francyn, Sounds like an iMac from 2000-2001. It generally won't have any more software on it and ...
track pad and keyboard malfunctions	8/22/2004
Q: the click and drag function on my 12 inch g4 laptop quit working. i restarted the computer and the ... A: Michael, Sounds like one of two things: 1. a. Your keyboard mapping has changed (system ...
CD-ROM	8/19/2004
Q: I just got an used laptop IBook G3 . Everything seems fine besides the CD-ROM that does not read any ... A: Sonia, I've seen that before. I'm guessing you're using Mac OS 9. If you can insert the restore CD ...
exporting address book to Powerbook G4I j	8/13/2004
Q: I just got a new Powerbook. I'm having trouble importing my address book from my older imac, where ... A: Cheryl, Perhaps not the quickest fix, but there are two methods: one with no download (good for ...
Apple Superdrive vs. other DVD burners	8/11/2004
Q: my name is Vance I'm looking at buying a 14" iBook and trying to keep the cost down. My question is ... A: Vance, 1. Q: My question is at a later time I want to burn DVD's will iDVD and gargaeband work with ...
Lombard laptop battery	8/8/2004
Q: I have a lombard that I've upgraded a couple of ways -- there's a BlueChip G4 500mhz processor in ... A: Robin, Sounds like a couple possibilities: 1. Power Manager needs a reset. Check the Apple KBase ...
G5 flat screen	8/1/2004
Q: My university is willing to buy a new flat screen monitor for my G5 to replace the huge 20" CRT I ... A: Sam, The Dell will work just fine. I installed a couple of ViewSonic 20" monitors the other day ...
mac os 7.5.3	7/31/2004
Q: i am using mac os version 7.5.3 6300 cd performa, if there is any BIOS setup version in mac os if it ... A: g.kumar, Your system is so old that buying a hard drive for it would cost more than buying a newer ...
Powerbook Wallstreet v2 and Mac 10.2	7/25/2004
Q: I had a new 40 GB installed into my G3 233, 512 cache. The harddrive was formated, all 40, and when ... A: John, If I remember correctly, you are partway there. You are correct in attempting to install Mac ...
mac os performa 6300cd	7/22/2004
Q: when i working with mac os performa 6300cd without using any UPS, when the power failed then i ... A: s.muthukarunanithi, The flashing questin mark means one of two things: 1. Your computer has simply ...
g3 desktop	7/12/2004
Q: I was trying to install osx on my powermac g3 [233mhz - desktop - 4gb hd - 256mb ram] with no ... A: Augusto, Sounds like you futzed your Open Firmware. You may attempt resetting it by booting with ...
Voice chat Mac to PC	7/8/2004
Q: I am a recent Mac user, using Powerbook G4, and am finding it really hard to accept the fact that ... A: Electosanity, I really don't use the voice feature in any chat (iChat, what-have-you) so can't offer ...
Locked Discs	6/25/2004
Q: I have a PowerMac g4 500Mhz speed. 2 hard drives each 256MB SDRAM. 1MCache 27GB Hard Drive DVD ... A: Deborah, There are several types of DVD rewritable media, and probably only one or two that will ...
network speeds are sssslllllloooooowwwwwwww.	6/24/2004
Q: I have a small mac network in our office, but filesharing is slow at best! opening folders on ... A: Jack, By what means are you all connecting? A hub? Switch? At what speeds? 10bt, 100bt? Your ...
security	6/21/2004
Q: I'm runing OSX on my G4 desktop. After hearing so much about recent security issues on PC's and ... A: Mike, OS X 10.3 is a VERY secure operating system if handled properly. Here are some precautions to ...
restart after power out	6/18/2004
Q: I have a PB180 running system 7.6 that I use as a QuickMail Server with a very bad battery so when ... A: Lawrie, Too old for my expertise. This is built in to later Mac OS versions, but you may have luck ...
How do I . . .	6/14/2004
Q: I was doing ok last night when my Mac G3 crashed. OS 9.2 When I reboot, it shows the question ... A: Earl, Good thing you have a backup drive, or you'd be stuck with that flashing question mark for a ...
Outlook express	6/8/2004
Q: I cant get OE to send a message.I get "not enough memory -801"I increased memory to 20000 minimum ... A: Owen, 1. Make sure you've tried restarting your computer. 2. Is this a recent issue or an ongoing ...
Keep Computer and Monitor On?	6/3/2004
Q: I have a G3 desktop with a 17" monitor (tube, not flat screen). I only use the Mac occasionally, so ... A: Greg, I don't think so. Just leave the computer on and have the energy saver control panel turn the ...
switching to Apple	5/22/2004
Q: Good day, After years of painful and unsatisfying windows usage, I am finally considering ... A: Selim, I'm no programmer so I can only speculate about this, but I've heard decent things. I would ...
Games in Network	5/13/2004
Q: i want to know how i can connect my mac on a network consisting of pc's ( connected to each other ... A: Stijn, Basic Networking 101. Mac OS 9: 1. Open Apple Menu, Control Panels, TCP/IP. 2. Add a new ...
Using tv as DVD monitor with a g4 powerbook	5/11/2004
Q: Ed-- We have a little problem: we're trying to play a DVD on a powerbook G-4, using our TV as the ... A: Barbara, I assume a couple things: 1. You're using iMovie to create the DVDs not play them. 2. ...
Scanner	5/6/2004
Q: This is what I have. G4, running Mac OS X, classic is Mac OS 9.2.2. I have a Microtek scanner E3+ ... A: Jerry, I think that the 2906 works in Mac OS X (see this link for Mac OS X drivers) ...
F;lashing question mark	5/4/2004
Q: Flashing question mark at start up,I can't boot from CD even i holddown the C key. I opened ... A: excelnguyen, Hold down "option". That will give you a list of bootable discs. If nothing shows up, ...
g3 or g4?	4/30/2004
Q: i am looking to buy an apple i book laptop on ebay, i would like to use it for film editing and ... A: Stuart, G4. Don't even think about a G3 for video editing. Make sure you get a system with Mac OS ...
PowerBook Lombard	4/25/2004
Q: My 1999 powerbook is very sick. won't startup. sometimes totaly dead, sometimes I hear the chime, ... A: Haim, I'm not much for troubleshooting physical stuff beyond smoking batteries or loose connections, ...
Mac/Netscape	4/21/2004
Q: I currently use Netscape Navigator (Communicator) 4.7 on my Mac G4, system 9.1, and have found a few ... A: David, I don't know about 9.1 in particular, but at least 9.2.2 can take NS 7.0.2. The 9.2.1 and ...
no web browser on powerbook 1400	4/19/2004
Q: I just bought a Mac powerbook 1400 with OS 8.1. I have been using a PC and it has been years since I ... A: Martha, If you don't have a browser, you may be able to FTP one down from Netscape or MS's public ...
Hard drive	4/17/2004
Q: I have a G4 running MAC OS X 10.3. I want to run my computer from a External Hard Drive. If I move ... A: Jerry, 1. Why do you want to do this? Your G4 has lots of room internally for more drives. 2. If ...
Wallstreet questions	4/11/2004
Q: Hi, it's Jeff from the Apples group on all experts and I have come across an ambiguity in my ... A: Jeff, Wow. 1. You must seriously have more time than money. I know $5K is a lot for the ...
How slow can virtual pc 6 go??	4/5/2004
Q: I'm running Panther, and I'm more than a little disapointed in my virtual pc 6 purchase. I know it ... A: Evan, I agree, it's not even worth using. Don't get me wrong, I am a huge Mac proponent, but ...
OS X	4/4/2004
Q: I've just installed Mac OS X 10.3. Now all of the work I've done using OS 9.2 can't be read. I ... A: Jerry, What application is giving you the error? Where are you looking for your old "works"? Are ...
imac will not startup	4/2/2004
Q: I have an imac 8.6 333 mhz with 288 MB , originally shipped with 96 MB, and I added 256 in upper ... A: Dan, Two things possible: 1. Video or Logic board failure, common on older imacs. $200-$300 ...
mini iPods	3/29/2004
Q: I'm interested in buying a mini iPod, but I have some questions as to how it works with my computer. ... A: Leanna, The quality of any music depends on its source. If it's good to begin with, it should sound ...
IMAC freezes	3/28/2004
Q: I recently obtained an old IMAC (1997) and it occasionally freezes when I have my Word program, ... A: Chuck, 1. unplugging it, though it may work, it a seriously bad thing to do to a computer. If it ...
Internal Drive	3/27/2004
Q: I've notice that alot of Internal CD-RW are for bid. My G4 has a panel on the front for an ... A: Jerry, It really depends on the type of G4. If it's one of the "QuickSilvers", with the matte ...
Music to external HD	3/12/2004
Q: I am finally getting FCP4 up and running on Jaguar and realized I needed a LOT more space on the ... A: From what I remember ( I don't use itunes that much), you can relocate your itunes library through ...
very slow iMac	2/28/2004
Q: system 9.2 using Explorer 5.1. with a DSL line. But graphics and moving on the internet are as slow ... A: Dave, Typically if your speed is ok, you might need a desktop rebuild, or to empty your IE cache. 1. ...
powermac G4/OSX	2/25/2004
Q: Ed Dyer, 1st of all; thanks 4 volunteering!!! I have a Powermac (AGP-video) Processor PowerPC G4 ... A: Mike, Ditch anything but original RAM and test. Most likely a buggy RAM (Mac OS X is much more ...
monitor not coming on...	2/23/2004
Q: I have a graphite iMacDV running mac os 9.2. the monitor won't come on. The motherboard is good ... A: Jack, sounds like your video board is bad. Unfortunately the repair usually costs as much as the ...
ethernet cable splitter?	2/20/2004
Q: Im using comcast cable on my mac for highspeed online access.I have a g4 desktop.However I have a ... A: Mike, Although there do exist splitters for networks (like phone splitters) they are not the best ...
IE	2/18/2004
Q: Regardless of whatever address I type the browser will try to go to hotmail,which isnt even the ... A: Owen, Do you mean you get a black screen on the monitor or your browser loads a black page? If the ...
G3 powerbook family no M4753 and belkin cardbus F5U022	2/13/2004
Q: I would really appreciate some help as have spent the whole day trying to hook up a Canon i350 ... A: Sherry, I'm not sure if it's the printer or the driver (USB card support) that's not working. What ...
MSN Video	2/10/2004
Q: I have a question about instant messaging. I really like iChat AV, but all my friends have microsoft ... A: John, I'm not really up on the video chat thing, not having a broad-band connection of my own, but I ...
use of IMac in Ireland	2/4/2004
Q: My son will be studying abroad in Limrick, Ireland this second semester. He owns an iMac. For some ... A: Mike, If the school coordinators can't be clear on why it won't have access, there's not much to do. ...

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