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About Ed Dyer
(Top Expert on this page)

Expertise
Current Tech: Mac OS X 10.0 - 10.5, Some shell scripting, cron, launchd, Mac OS X Server 10.2-10.4, AD-OD Integration, Automator, Movable Type Blogging, All current Mac models, iLife '06 and previous, iWork '08 and previous, Apple Remote Desktop, Now Up to Date & Contact, Quark 6.x & 7.x, NetRestore/NetInstall, Font Management, WiFi, BASIC Cisco Devices: iPhone, AppleTV, Airport Express Old Skool: Mac OS Environment 7.5.3-OS 9 (please upgrade for pete's sake! I will only answer basic questions in this area, as my expertise here is fading), PowerBook G3/G4(all models), Mac/Windows Networking, PowerPC 604-G4 desktop models, Outlook 2001, Photoshop 7 and previous, Flash MX, Dreamweaver MX Dabbler: Newton 2100 w/ WiFi and NSync, Yellow Dog Linux, Suse Linux (PPC), Ubuntu Linux, Vista Business

Experience
I'm employed as a Systems Engineering Manager at All Covered with a specialty in Macintosh technologies. I'm an Apple Certified System Administrator (ACSA) through 10.4 and have the lower certs as well (ACTC for 10.1 - 10.5), an Apple Certified Help Desk Specialist for 10.3 (ACHDS) and a member of the Apple Consultants Network, as well as an Apple Product Professional for 2002-2007.
I have an MCP cert. from MS as well...
I've worked with the Macintosh Operating system and various machines since my first PowerMac 8500 running Mac OS 7.5.3 in 1996. I support my friends and family in keeping their Macs healthy and upgraded. Now I use a MacBook Pro for work and have a Flat Screen iMac (intel 20" core 2 duo) for home use.
I went to school for multimedia and design, but this knowledge-base is fading, though I primarily geek out with workstation deployment and server management. I'm sort of a "Mac of all trades" :)

Most important: I've also worked on PCs for a number of years with various flavors of Windows(95,98,NT4,2000,2000Server,2K3Server,SBS 2K3Server,Mil,XPHome,XPPro, Vista Business), but I've always used the Mac as my platform of preference.
Publications
http://www.macwindows.com : VPNs and Outlook
Get IT for your business: http://www.allcovered.com
   

You are here:  Experts > Computing/Technology > Focus on Mac Support > Macs/Apples

Questions Answered By Expert  Ed Dyer 
In Category  Macs/Apples

SubjectDate Asked

iMac & Quark10/11/2008
  Q: Delighted to find on AllExperts site someone with combination expertise on Mac and Quark! I’m ...
  A: Frank, 1. Though I use Word on a daily basis, I have no idea here, sorry. Better luck on ...
ibook model A100710/10/2008
  Q: I just had this laptop running no problem about a week ago. The other day i plugged it in to charge ...
  A: Stephanie, Your power manager may need a reset. If your iBook doesn't have a reset button in the ...
Password Reset!!!!!10/9/2008
  Q: Ed, I tried resetting the password with the install disc, but there is not a user when the laptop ...
  A: Bruce, Are you trying to reset the user of a 10.5 system with a 10.4 disc? If this is the case, ...
SURVEILLANCE CAMERA...10/7/2008
  Q: Dyer, Is there anyway to monitor surveillance camera remotely that ONLY setup in Windows via an ...
  A: Peter, If the camera is hooked up to a windows machine, you could VNC to that windows machine via a ...
2wire modem10/3/2008
  Q: I have DSL from AT&T and own a 2701HG-B Gateway 2Wire Modem/Router. I also have an iphone and want ...
  A: Ed, The name and password should be the same as that your computer uses. That said, I assume you're ...
Apple iBook G4 Laptop OS X Leopard Wireless9/22/2008
  Q: My wife and I have this iBook 12" screen that we really love, light, easy to use and portable in the ...
  A: Blanchjoe, Your wife's iBook's battery may or may not be bad, but that would not cause this. The ...
Ibook clamshell will not complete start up.9/21/2008
  Q: For some reason my ibook clamshell will not complete booting when I try to start it. It reaches the ...
  A: Betty, Sounds like your hard drive may have at least lost the information necessary to tell the Mac ...
webcam9/20/2008
  Q: i'm trying to get my webcam going on my ibook powerbook 4.3. 900mhz, 512 kb, 384mb. i succesfully ...
  A: Anja, Your iBook (the powerbook 4.3 designation) does not have a built-in iSight camera. ...
Ibook clamshell will not complete start up.9/19/2008
  Q: For some reason my ibook clamshell will not complete booting when I try to start it. It reaches the ...
  A: Betty, What happens when you try booting from other discs? Here are some basic Mac maintenance ...
iBook won't start up9/15/2008
  Q: I recently got an old iBook from a friend(doesnt have airport) that is running leopard. I had just ...
  A: Andree, Sounds like you need to reset your power manager. Look on Apple's site for how to reset ...
Sandisk USB drive9/13/2008
  Q: I teach at a school in a computer lab that has Emacs and when my students tried to save their work ...
  A: Hannah, If the USB drives are formatted as NTFS, your students will not be able to save to the ...
converting file...9/10/2008
  Q: I am currently borrowing a ibook g4 and I was composing an email as a CWK format I believe. ...
  A: Megan, Sounds like you may be using AppleWorks or Claris Works. Assuming you have version 6.x or ...
Imac noise9/9/2008
  Q: My OSX .4.11 occasionally (couple times/week) makes the "trash noise" AKA "pffft" for no reason. I ...
  A: Susan, Assuming you and you alone are using your computer, this should not be happening. Emptying ...
mac doesn't see external ubrner8/29/2008
  Q: i use osx 10.4.11 with an external LaCie burner. One fine day(yesterday) it stopped seeing Lacie ...
  A: Alexandra, Is your external burner hooked up via firewire or USB? Does it still show up in your ...
deleting photos8/24/2008
  Q: I had a ton of photos in my trash on iphoto. I tried to empty the trash and iphoto quit. Help.
  A: Marsha, Does this happen each time you try to empty the trash in iPhoto? What version of iPhoto ...
Mouse Problem8/23/2008
  Q: I have a IMAC DESKTOP and the mouse is not going to where I want it to, it moves but not in the ...
  A: Dale, What surface are you using? Overly reflective surfaces can be problematic with optical mice. ...
email iphotos8/22/2008
  Q: How can I do this if i want to use yahoo not apple mail? please be specific as possible. I tried ...
  A: Kim, Yahoo is most likely rejecting your (most likely massive) email of 100 photos...they most ...
photo booth not starting8/20/2008
  Q: I have recently installed MAC OS X on my computer. I am unable to start PHOTO BOOTH. when I try to ...
  A: Chaitany, Photobooth has minimum system requirements: Photo Booth requires an iSight camera ...
Mac it is8/18/2008
  Q: Ed. Some one helped me me to choose Mac over IBM. Now, I get disoriented while choosing on Apple ...
  A: Alec, You have a myriad of questions, which I'll try to answer succinctly, but in general you may ...
mac G4 connect to a PC monitor8/16/2008
  Q: I have bought a used Mac G4. I would like to connect it to a 17" HP PC monitor. How do I do this? ...
  A: Shawn, Plug it in? No, seriously, what difficulty are you running into in simply connecting it? ...
value of a mac8/14/2008
  Q: i'm trying to sell my apple imac g3 model. what's the going rate on this model now. thanks.
  A: Larry, Well the used Mac index is at...hey wait, there is no such thing! No, seriously, the best ...
Downloading movie with sound from camera7/28/2008
  Q: I have a Exilim Casio Camera which takes movies with sound. I can hear the sound on the camera, ...
  A: Jim, It's possible your son has CODEC that you don't...you might try repairing permissions and/or ...
Mac keeps restarting7/26/2008
  Q: I have MacBook Pro with Leopard Mac OS 10.5 installed. Yesterday I was trying to make some space on ...
  A: Shah, It sounds like your admin account and more of your system may be corrupted. I'd advise you to ...
value7/25/2008
  Q: I found a craigslist listing for an apple g4 with the following description: "Apple G4 desktop ...
  A: Oliver, Sounds about right. Check comparable values on eBay. Of course, "some software already ...
macbook pro volume key/color contrast/etc7/22/2008
  Q: for some reason the keys on the top of my macbook pro (contrast/volume) are not working correctly. ...
  A: Josh, I have my MacBook Pro configured the same way; it's a feature, not a bug:) Apple allows ...
Mac Laptop7/18/2008
  Q: Ed. I'm fed up with windows and up to getting a Mac laptop but not familiar with their ...
  A: Alec, If you aren't familiar with Mac laptop configurations, go peruse Apple's website on the ...
shift,apple,4 screen shot7/14/2008
  Q: I just got a mac AIR and am using the shift, apple, 4 button for screen capture - what I would like ...
  A: Rob, Screenshots are saved to the desktop in chronological order, but that's not how you are looking ...
Reset Owner ID7/13/2008
  Q: How do I delete my name (ID) from MacBook acquired 6 months ago when I give the laptop to my ...
  A: Charles, To get your MacBook set up for your grandson I would do one of the following: 1. I would ...
imac power loss7/12/2008
  Q: I have a graphite imac g3 600 mhz.Occasionally it shuts off like you just pulled the plug.If you try ...
  A: Wil, I don't know what PAV board your iMac is equipped with...I too, would do a search on Google for ...
post/16/647/10/2008
  Q: if this helps, my machine and problem appear identical to this person's: ...
  A: Chris, I actually don't know where the L3 cache is physically located. It's possible it's on the ...
G3 Ibook with no video display7/9/2008
  Q: I can hear it turn on but I get no video. I think it could be a back lit cable for the screen ...
  A: Sederick, There is one easy way to check whether it's a video card issue/motherboard issue or a ...
New to Mac7/7/2008
  Q: I have a son going off to college. He wants a Mac Laptop but they are twice as much as a laptop ...
  A: Janie, Short answer: Yes, it is worth it. Longer answer: I don't even know how much the laptop at ...
settings off7/5/2008
  Q: Settings are off. The internet pages are too big for the monitor screen. Scrolling back and forth ...
  A: Tony, Short answer: 1. You can change the resolution of your screen using the displays preference ...
laptop6/25/2008
  Q: was running osx but im not sure which version. 2 weeks ago, i got home and it was connected to the ...
  A: Adam, Mac OS X 10.5 has a lengthy background disk check after a crash. You may have to let the ...
Extensive Web Surfing6/23/2008
  Q: Say there's a huge website, and I want to browse through the entire site, looking at each and every ...
  A: Aaron, That's why I don't use them. Have you ever tried Google? ...
Mac PowerPC G46/15/2008
  Q: When I burn a DVD I am losing sound part of the way thru it. I do not know if it is a hardware or ...
  A: Joe, The Pioneer drive series will work fine, but I'm not sure it's a hardware issue. Are you ...
apple macbook6/11/2008
  Q: I have always heard Apple Mac are very good computers without many problems PCs have. I may have the ...
  A: Gary, Windows XP Pro is a Microsoft operating system. Service Pack 2 is the first release of XP Pro ...
ibook G4 won't start nothing zip nadda6/10/2008
  Q: My G4 iBook won't start at all, not on battery or on plug-in power. For the past two days it was ...
  A: Justine, Hold down the trackpad button (or a connected mouse's button) on restart to eject any ...
apple macbook6/8/2008
  Q: I have always heard Apple Mac are very good computers without many problems PCs have. I may have the ...
  A: Gary, 1. You can run PC software on your Mac, yes. You can use an XP Pro SP2 or Vista Business or ...
Target mode6/6/2008
  Q: I'm trying to connect an OS9.2 G3 Tower to an OS 10.4.11 G4 iMac, so that the G3 is accessible from ...
  A: Jon, Thanks for you question. 1. It doesn't matter in which order you do this. You start up the ...
iMac G3 OS 9 CD player6/5/2008
  Q: I have an iMac as above which I recently moved to another location. I have reconnected all ...
  A: Bill, If you think it's your internal CD drive, you can use an external USB or Firewire one. To ...
Files from OS 9.1 to 10.5.3- I think?6/3/2008
  Q: I have been working on this for two solid days and should be committed now. I have files on my G3 in ...
  A: Heidi, Your G5's copy of Quark XPress probably needs .qxd added to the quark files to open them. ...
Driving an external monitor from an iBook6/1/2008
  Q: I removed the damaged screen from a 1.33 iBook in order to drive a cheapy off brand 20” LCD monitor ...
  A: Rob, It may be that the iBook can't output a higher resolution externally, or that at millions of ...
won't start5/30/2008
  Q: I have a 14" ibook g4 (late 2004 1.33ghz)with no reset button, with an A1080 14.4v rechargeable ...
  A: Lee, If you're plugged in and still can't start, a battery may not be the issue. You may have a ...
Apple Mail and Entourage do not work in Mac OS 10.4.115/29/2008
  Q: Apple Mail and Entourage do not work in Mac OS 10.4.11 (in a Macbook bought in December 2006). The ...
  A: Cristobal, I'm not sure I understand your question exactly. I really think your IT support would ...
Operating G3 hard drive in slave mode5/28/2008
  Q: I have a G3 tower with a separate monitor that is inoperable. I would like to view the hard drive ...
  A: Jon, The "slave" mode as you mention is "Target Disk Mode". TARGET DISK MODE Restart and press ...
connection5/20/2008
  Q: i bout a macbook earlier this year its really very nice & fun to use but the problem i'm facing is ...
  A: Reem, 1. What USB connection device are you using? I'm sure we can find drivers for the Mac OS for ...
Ipods not transferring stuff5/19/2008
  Q: we have 2 ipods in the family and and mp4 file will transfer from itunes to one of the ipods(80gb ...
  A: Conor, 1. Are you automatically or manually synching your video to the two iPods? (ie, are you ...
ibook5/17/2008
  Q: !! i have a ibook and i was running fine and decided to do a update and it locked so i reset the ...
  A: Rob, Your shotgun approach might be to use Alsoft's Diskwarrior... In the meantime, have you tried: ...
Cannot access PC data CD-ROMs in Virtual PC 7 for Mac5/14/2008
  Q: I am having problems accessing data CD-ROMs within Virtual PC 7 for Mac running Windows XP Pro ...
  A: Louis, I've not used Virtual PC in a long time, certainly not in Mac OS X 10.4, or even 10.5. I ...
Going Backwards--Mac OS5/13/2008
  Q: I currently have Mac OS 10.5 installed(went from 10.2) and I was wondering how to go backwards. I ...
  A: Manda, Assuming you're using an older computer that will even take Mac OS X 10.3 discs, they should ...
Entourage5/12/2008
  Q: I noticed you listed Outlook and am hoping you have a thought on a quirk with Entourage. I am using ...
  A: Charles, When one first sets up an account with Entourage, and adds a username and password for that ...
External hard drive to back up G4 running Panther5/9/2008
  Q: I'm using an old MAC G4 [466 Mhz power PC] - running Panther 3.9 [corrupt hard drives prohibited ...
  A: Deborah, I'd advise an external firewire/USB enclosure. I use Cooldrives.com usually. You can also ...
WRT54G25/5/2008
  Q: Good aftrnoon, I recently purchased a WRT54G2 wireless router and would like to hook up my older G4 ...
  A: Lance, You don't need anything off the device. Just plug your G4 into the WRT via a wire and look ...
Used Power Mac G45/4/2008
  Q: I recently purchased a used mac - I've upgraded the memory, processor and DVD burner. I love it. ...
  A: Scott, You can safely delete most anything in the applications folder...that said, are you that low ...
iMac G35/1/2008
  Q: I have a G3, and when I start up and try to log in, every key types in the wrong letters. I have ...
  A: Jessica, It sounds like your nationalization has gotten a bit messed up, but honestly I've not dealt ...
Making Garageband 08 compatible with G44/27/2008
  Q: I recently purchased a used Imac Tower G4. The hardware overview, when I purchased it, was as ...
  A: Scott, Your G4 doesn't meet the minimum system requirements for iLife '08 (which includes Garage ...
Stuck closed tray w/CD inside4/23/2008
  Q: I'm using wife's faithful PowerBook, OS 9.2.2: My Imac Flat Panel G4/Combo Drive/1.2RAM/OS 10.4.11 ...
  A: Howard, Boot with the mouse-button held down. This will open the CD tray. Hold "option" down at ...
old system - back up - zip drive -?4/21/2008
  Q: Ed, I am in the category of (upgrade for Pete's sake) and am having difficulty on a few fronts. ...
  A: Thomas, You are probably not alone in your quest to use equipment older than my children ;) I'll ...
wont boot4/19/2008
  Q: ok i have a mac g4 wih os x and was wondering wat this error message means "cant set vm_protection ...
  A: Jerrod, Sounds like you're having a serious OS issue caused by mucking about in the OS or system ...
Virus Software?4/18/2008
  Q: I understand that most viruses target Windows systems because they're more prevalent, but the thing ...
  A: Clueless, Your concern is quite valid. Running Windows via Parallels, VMWare Fusion, or natively ...
USB Jump Drive Problems4/17/2008
  Q: I just bought a lexar jump drive and am trying to copy a movie file from my macbook pro to the jump ...
  A: Phil, The OS is prompting you to authenticate b/c it sees certain permissions on the file to copy or ...
Networking without Airport Base4/15/2008
  Q: I have a Flat Panel iMac with no Airport card and a new Intel Based iMac that I want to network, ...
  A: Patricia, You'll need to purchase an original airport card (not even the express kind) for your Flat ...
PowerBook G3 Lombard, new battery, won't restart4/6/2008
  Q: My PowerBook G3 Lombard wouldn't start up, and with a dead battery, which I didn't know about at ...
  A: Bjorn, Assuming the screen isn't burnt out, and the power mgmt unit has been reset, the screen ...
Apple ibook G44/4/2008
  Q: I just recently bought a Apple iBook G4 and I'm having trouble figuring out how to save a photo ...
  A: Lisa, 1. What version of Mac OS are you using? OS 9, OS X, what version of OS X? 2. What browser are ...
Screenshot3/29/2008
  Q: 3.9 OS. Somehow I must have changed something because when I take a screen shot now it opens with ...
  A: Robert, The default format for screenshots in Mac OS X 10.3 was PDF. You can use a terminal command ...
mail3/24/2008
  Q: I did an update and have since had problems printing my mail. Through deductive reasoning I have ...
  A: Ann, Find a copy on eBay? Or Amazon! Also, have you tried downloading and installing the latest ...
Transferring Photos from old aplie notebook3/22/2008
  Q: My friend bought her notebook in 2000 and it is model A1007. She has several 100 photo's that she ...
  A: Rose, If your old Apple Notebook has firewire ports, then you should be able to boot into Target ...
Keyboard reset3/20/2008
  Q: I usually use my keyboard shortcuts very specifically and there are certain functions that work ...
  A: Benjamin, I'll assume you are using Mac OS X 10.4 or 10.5. I don't know if the keyboard shortcuts ...
grey screen3/13/2008
  Q: A friend dropped her ibook and broke the hinge. I replaced the hinge but now it only shows a grey ...
  A: Ron, You processor or other components may have come unseated. Usually a processor unseated will do ...
sony nscgc13/12/2008
  Q: I have purchased this nifty little camera, and have been able to use it to take pictures/movies and ...
  A: Lillian, I've not had any experience with this. That said: 1. Macam does not list your camera at ...
dsl connection via ethernet cable splitter3/10/2008
  Q: OK my question is this. I just bought a splitter in the hopes of being able to turn my DSL ethernet ...
  A: Louis, I don't know what kind of splitter you have, but it's possible a switch would fix your ...
free video download for IPod Nano3/9/2008
  Q: Recently I purchased a IPod Nano. I would like to at least try a music video as a demo or a short ...
  A: Jim, Two easy choices: 1. Convert a home movie and import it into iTunes OR rip a DVD using ...
target mode problem3/8/2008
  Q: When I rebooted the G4 into target mode, the imac said "no versions of mac os x are installed on ...
  A: Ed, Apple may be on the money on the first part. I hadn't thought you were migrating from a newer ...
target mode problem3/7/2008
  Q: When I rebooted the G4 into target mode, the imac said "no versions of mac os x are installed on ...
  A: Ed, Sounds like perhaps it is viewing the slave drive, yes. Any way you could simply disconnect the ...
Restoring 10.3.9 Operating System3/5/2008
  Q: I've got a PowerPC G4; now the problem I'm experiencing might've been self inflicted. Out of ...
  A: Mpumi, First question - in order to remove unnecessary data. Without knowing what you're doing, you ...
Restoring 10.3.9 Operating System2/27/2008
  Q: I've got a PowerPC G4; now the problem I'm experiencing might've been self inflicted. Out of ...
  A: Mpumi, I'm not sure what ultimately happened, but if your dock has "gone all generic" on you, your ...
CD Disks2/25/2008
  Q: I am using Mac OS 9.2 and someone has sent me a CD with pictures on, but it won't mount on the ...
  A: Doug, Mac OS 9.2 may not be able to read the format, let alone the media that he's giving you. ...
powermac g4 no sound2/24/2008
  Q: I own a powermac g4 733 MHZ running os x 10.4.11 It's been fine since I've had it but now it's ...
  A: Ken, Are you saying you've already reloaded the OS? If so, this certainly seems like a hardware ...
emac, OS 10.3.92/22/2008
  Q: Our emac keeps crashing, as in freezing and not responding to Force Quit so it has to be restarted ...
  A: Richelle, Sounds like you have a number of issues. Your eMac crashing and freezing may or may not ...
Alexa tool bar for Mac2/19/2008
  Q: I am wanting to load the alexa tool bar to surf the web. I loaded foxfire as a browser but it did ...
  A: Erin, I've not heard of the Alexa toolbar before, but when I visited their site (I found them via ...
bootcamp2/17/2008
  Q: Hey, I recently bought a macbook with the Leopard OSX. However, when I went into utilities, ...
  A: Robert, I haven't set up a computer that came pre-installed with Leopard (except on MBP a couple ...
G4 performance2/16/2008
  Q: I have a Quicksilver G4 Mac (867mhz,700MB+RAM, 160Gig Hard Drive, original vid card, hi-speed DSL) ...
  A: Jeff, I remember this being the case a year or two ago...I thought that recent updates to Flash (in ...
NEED UPDATING2/14/2008
  Q: I know that when you do a software update, you need to be connected to the internet for it to ...
  A: Cameron, That's a great question. I don't know. I downloaded the combo update, myself, from ...
OS X 10.5.22/13/2008
  Q: Is there issues with 10.5.2?? I work as a certified Apple tech and since Monday we have had 4 mac ...
  A: MacCertJer, That's a great question. I don't know. I downloaded the combo update, myself, from ...
Photoshop Elements2/11/2008
  Q: I bought version 4.0 for my new iMac (10.5.1) It says in my How To window that my how to's are not ...
  A: Ernie, I've not used "how to" in Elements 4.0, though my mother-in-law has it:) ...
imac2/5/2008
  Q: I looked everywhere including Apple and can't find the answer to my question and I hope you can ...
  A: Ed, All LCD-based Macs prior to the MacBook were matte. Check out http://www.apple-history.com ...
mac cracked wrist rests/replace or fix via warranty?2/4/2008
  Q: My Macbook, which is 6 months old, has cracked in the same spot on both sides of the board where my ...
  A: Lisa, Regardless of whether they replace or fix it, Apple will stick to the white macbook and ...
Can't set up mail on my new Mac Book1/31/2008
  Q: My email is through Verizon with MSN. Cannot find incoming or outgoing mail server to set up Mail ...
  A: Barbara, MSN uses a special protocol. My wife has used this plugin in the past and had success, but ...
Install Leopard1/25/2008
  Q: I have a powermac G5 with 2.5 gb memory, plenty of disk space and am currently running OS X 10.3.9 ...
  A: Amando, Clicking "restart" should have allowed you to start using the Leopard DVD. In situations ...
connecting an HP Laserjet 5000N to new Mac Powerbook1/22/2008
  Q: I'm trying to connect my HP Laserjet 5000N to my new Mac Powerbook Pro. The printer works well ...
  A: Amy, It sounds like you don't have your printer configured to use DHCP (acquire an IP address from ...
possible os upgrade for a g4 digital audio 667mhz1/20/2008
  Q: Im writing to ask a question about the possiblity of upgrading to a version of mac osx. the ...
  A: James, http://www.apple-history.com/?page=gallery&model=g4da&performa=off&sort=date&order=ASC ...
seagate freeagent1/17/2008
  Q: I have a PC xp at home and just purchased an apple macbook pro. I have all my images saved on ...
  A: Penny, Sorry for the delay in answering... Your new MacBook Pro should not have trouble recognizing ...
PBG4 fan runs at max speed from start-up1/16/2008
  Q: The fan in my Powerbook G4 suddenly runs at max speed from startup. I have tried to reset NVRAM (in ...
  A: Hung P, A quick Google search yielded this forum post with no solution: ...
PBG4 fan runs at max speed from start-up1/15/2008
  Q: The fan in my Powerbook G4 suddenly runs at max speed from startup. I have tried to reset NVRAM (in ...
  A: Hung P, You may have a faulty temperature sensor, or the kernel extension that deals with fan ...
update and start up problem1/14/2008
  Q: I updated my software through the automatic software update through the internet and then could not ...
  A: Nancy, I'm not sure of the computer or OS version you have, but you may need to run file system ...
iBook1/13/2008
  Q: has worked perfectly for six years; worked perfectly yesterday. today the iBook starts up (I can ...
  A: Robert, Your LCD may have faded out, or your video board may be out. LCD's were designed to last ...
starting up1/11/2008
  Q: I was at school one day when someone tripped over the power adapter. the powerbook g4 fell to the ...
  A: Jay, If the hard drive has indeed failed, you will need to replace it. Not surprising after a fall. ...
airport connecting desktop & laptop1/7/2008
  Q: I have a G5 desktop and a new-ish macbook. I access the internet through DSL. I have an airport ...
  A: Chris, You have a couple questions here: 1. Wifi on your G5. Yes, as long as the airport card is ...
Change email readers?1/6/2008
  Q: 3.9 The email reader defaults to Mac mail which I don't like at all. I want to use Entourage. ...
  A: Michael, You followed the correct steps, but you have one more step to go. Choose "select" when ...
connect a mac mini to wireless linksys router1/5/2008
  Q: Trying to connect a new mac mini to a linksys wireless router, wireless or direct ethernet cable, ...
  A: Willie, Not sure what your " wants to reboot a 'device' or can't find an ip" error is in reference ...
iTunes recognizes disc, then disc disappears1/2/2008
  Q: I'm importing all my CDs into iTunes. After I insert a CD, iTunes prompts to import. I hit Yes, ...
  A: Katie, This sounds bizarre. Have you updated to the latest version of iTunes? I'm betting you're ...
Possible hardware issue1/1/2008
  Q: I have experience with building my own PCs, but my mac has an issue and although I don't know what ...
  A: Dianne, Your comment about the silly silver stick tips me off that it is a G4 Flat Panel iMac. My ...
Can't access the hard drive.12/22/2007
  Q: I'm running OS10.2.8 on a PowerBook G4. There is no hard drive on my desktop. I could see the tool ...
  A: Laura, Mac OS X allows you to *not* see your HD on your desktop. It's a feature, not a bug. If ...
Tricky transfer12/20/2007
  Q: I have a little problem. I recently acquired a new MacBook. But my iBook G4 of four years stopped ...
  A: Sofia, Using your MacBook, open Disk Utility (in the /Applications/Utilities folder) to attempt ...
Server redundancy, heartbeat12/19/2007
  Q: I wish to install 2 new Mac Pros as 10.5 servers. I am looking for an inexpensive (under $5,000) ...
  A: Jonathan, Mac OS X Server 10.4.x introduced High Availability as a concept, and can easily implement ...
Installing 10.4 onto a G412/15/2007
  Q: I have a secondary Mac Cube running on 10.2.8 and want to upgrade it to 10.4. the install discs are ...
  A: Juliet, It may work, or it may say that it cannot boot the machine. It should not cause issues. ...
regarding appy12/13/2007
  Q: i have to buy new Mac notebook.i don't no about MAc.i have only working in windows only.so is there ...
  A: Abdul, Did you have difficulties understanding Windows when you first used it? Have you used Linux ...
regarding appy12/12/2007
  Q: i have to buy new Mac notebook.i don't no about MAc.i have only working in windows only.so is there ...
  A: Abdul, There are many similarities between Mac OS X and Windows XP or Vista. There are many sites ...
upgrading to Leopard from 9.212/11/2007
  Q: I have a Mac G4, 400Mhz with two internal hard drives, one has 16GB memory, the other 80 GB, CD rom, ...
  A: Kate, If any external FireWire DVD drive is connected to the G4, it will allow you to at least eject ...
bluetooth problem.11/9/2007
  Q: I have an iMac G4 fltscreen with OS X10.3.9 I've been trying to transfer photos from my bluetooth ...
  A: Henry, I don't know if the M V710 is supported under the version of iSync in Mac OS X 10.3.9; I get ...
how can i install dual operating system xp and mac11/8/2007
  Q: My notebook configuration is 1 GB ram 100 GB hard disk and core2DUo 1.73GHZ. first i install xp then ...
  A: Khalid, To properly install Windows and the Mac OS on a Mac, follow the instructions on Apple's ...
G3 iBook won't connect to wireless11/5/2007
  Q: I recently purchased a refurbished G3 800mhz iBook with installed Airport card. It "senses" the ...
  A: Sherry, The installed WiFi network, though it runs two other MacBooks, may be out-of-protocol for ...
3.6V Lithium Battery/G4 Quicksilver11/3/2007
  Q: I have a G4 Quicksilver Tower that started displaying the "X" through the battery a few days ago. I ...
  A: Erin, If you're running a G4 Quicksilver, and you have a battery icon, you may have inadvertently ...
sound and video do not sync in iDVD 6.0.310/29/2007
  Q: I have a dvd made uo of 9 chapters. The first 6 chapters are fine bu the last 3 do not sync.
  A: James, Are you using DivX movies? You might check your media conversion status (check help in ...
Error -1309 when writing spool file10/18/2007
  Q: I know you want me to upgrade my computer, BUT, it is out of my hands and up to management to okay ...
  A: Jessica, I believe that error has to do with memory or RAM; you don't have enough of it to put a 150 ...
Powerbook G4 667 - Won't power up10/15/2007
  Q: Recently my p/b started making weird noise when booting up. Sometimes it would get 'stuck' while ...
  A: Ian, You're right. Beeps on a system usually mean no recognizable RAM (memory) or perhaps a bad ...
macbook and internet explorer10/10/2007
  Q: my son has a macbook and we need to install internet explorer in order for him to complete and send ...
  A: Danna, Microsoft hasn't developed IE for nearly two years for the Mac. I would advise: 1. Another ...
hard drive repair10/8/2007
  Q: I have a 17" iMac G4 (flat panel) running 10.3.9 that recently had some kernel panics and died. I ...
  A: Frank, It's possible; I haven't googled the error you mention, but if you can get it to mount you ...
Disable PPPOE Internet9/29/2007
  Q: I have a macbook. I used to connect to the internet using the ethernet port (PPPoE). Now I use a ...
  A: Anna, To change from PPPoE to DHCP (the best way of doing this in my opinion): 1. Open Network ...
compatabilty9/24/2007
  Q: I have an imac power mac 2.2 serial number RN102157JV9. I purchased in 2001. I am running on mac ...
  A: Bonni, The iPod shuffle appears to be compatible with your computer, though it may be quite slow ...
17" G4 PB recurrent system freeze9/22/2007
  Q: Running a 17" G4 PB OS 10.4.10 w/ 2GB RAM (last G4 release pre-Intel). PB consistently freezing ...
  A: Patrick, Sounds like a bad hard drive, possible bad sectors. If you have AppleCare, try getting the ...
clear history9/17/2007
  Q: I have just begun using my son's PowerBook G4, after years with a PC (Windows XP) and cannot find ...
  A: Dave, If you're using Mac OS X and Safari, you can use the "History" menu (From left to right: Apple ...
Getting a New G5 Power Mac9/12/2007
  Q: I bought a G5 1.8GHz Dual with 8GB max ram off ebay recently for $555. It Had a few scrapes and ...
  A: Paul, Multiple questions.... 1. So I was wondering if I should switch to the G5 and sell my old G4 ...
uninstalling former server, completely9/10/2007
  Q: I am unable to use (especially send) e-mail on my Mac laptop. I changed from Earthlink.net to ...
  A: Kay, It sounds like you may need to change your SMTP server to smtp.windstream.net, not smpt...but ...
Keyboard, mouse, and battery9/9/2007
  Q: Hey there, I'm running a powerbook g4 with 10.4.10 an i'm having a lot of trouble with the keyboard, ...
  A: Zach, It sounds like your battery may be dead. Separately, if the keyboard and mouse are having ...
Pros and Cons of Mac OS9/7/2007
  Q: Mr. Dyer. I am a very experienced computer user. I am currently in college working toward a B.S. in ...
  A: Carmine, I'm sure there are better sources than I to differentiate the particulars of the two OS's, ...
self-changing desktop9/4/2007
  Q: Lately when I boot up my iMac G5, desktop files and my hard drive icons are in different places. I ...
  A: Wendy, There are no viruses for Mac OS X. It is usually the symptom of corrupt preferences or even ...
Printing from an iMac to a PC8/31/2007
  Q: I currently have a wired an wireless pc network and have just bought one of the new imacs. I have ...
  A: Brian, To connect to the windows printer, you'd need to answer the username and password of the PC's ...
Upgrade8/30/2007
  Q: My wife and I try to re-use our stuff as much as possible to help our planet. We did just buy a new ...
  A: Paul, Your wife's iBook is either the iBook (dual USB) or iBook (late 2001); both take PC100 3.3V ...
Replace8/26/2007
  Q: I'm sure you heard this one before. I just upgraded my G4 (brought back in 2000) not too long ago ...
  A: Jerry, Mostly I just hear about the upgrading part, not the willingness to look at a new machine:) I ...
HARD DRIVE VIBRATING NOISE8/25/2007
  Q: I have a Mac PowerPC G4 I am running OS X 10.3.9 Just yesterday my hard drive gegan to make a ...
  A: Mark, Yes, your hard drive may be on it's way to a fast death. Open Disk Utility ...
internet setup on macbook8/9/2007
  Q: this is venu here, i have got a macbook and i am trying to connect to the internet thro' a LAN ...
  A: Venu, Sounds like you're using PPPOE (many cable modem and DSL providers require this) rather than ...
removing OS 9 from Powerbook G48/6/2007
  Q: I was reading your response to someone trying to cleanly remove OS 9 from their Powerbook. I have ...
  A: I usually have to jump into terminal to do this: 1. /Applications/Utilities/Terminal 2. sudo rm -r ...
Wallstreet Woes - Two Questions8/4/2007
  Q: I have a PowerBook G3, Wallstreet series: 233mhz PowerPC chip, 256MB of RAM, a 10GB Toshiba hard ...
  A: Annie, You must not have kids:) I do, and I consider hours spent on an eight year-old laptop more ...
Target Disk mode - Mac to PC7/25/2007
  Q: I am attempting to link my mac (iBook G3) to my PC so Ican recover some files from the mac. I have ...
  A: Nick, Your PC will only recognize a Mac Disk (formatted in HFS+ Journaled) if you have Mac Drive ...
Tiger now? Or Leopard later?7/24/2007
  Q: I'm thinking of making the switch from Windows to Mac. (Nothing wrong with that.) Of course, ...
  A: Anonymous, Make the move to Mac when you're ready. Don't let $130 stand in your way to make a ...
UNINSTALL7/23/2007
  Q: i have an IMac, G3. 600mhz, CD drive computer. It came with OS 9.2 and OS X 10.0.4 pre-installed. ...
  A: Theodre, Mac OS 9 makes this incredibly easy. Throw away the folders in the hard drive that contain ...
slideshow on idvd7/18/2007
  Q: I have a intel based iMac OS X 10.4.8 I just got in May'07, I have put on iphoto aprox 700 scanned ...
  A: Peggy, Most modern DVDs have a menu system that sits and waits for input, which is what iDVD is ...
Removing OS9 from Powerbook G47/17/2007
  Q: I have an ancient 20gig HD Powerbook G4 that is constantly battling having a full disk. (What can I ...
  A: Meredith, Yes it would free up some space. If your machine is currently using Classic though, you ...
ibook g4 1.2ghz 12" keyboard & trackpad problem7/12/2007
  Q: I'm having a problem I would like to run by you. I have a Ibook G4 /1.2 ghz/ 12" screen. It 's ...
  A: Larry, You seem to be talking about two issues, possibly related. 1. Your iBook doesn't recognize ...
RE: Ed is my mac pro able to run two computer stations at once?7/11/2007
  Q: About a month ago, you were asked a question regarding two users using the same computer at the ...
  A: Dave, Ah ha. You're talking about running multiple user sessions on a workstation. The short ...
RE: Ed is my mac pro able to run two computer stations at once?7/10/2007
  Q: About a month ago, you were asked a question regarding two users using the same computer at the ...
  A: Dave, Perhaps you and I are speaking about different things. A Mac *is* a workstation. It can be ...
g3 tower powermac problem7/1/2007
  Q: I bought a blue and white g3 400 mhz powermac used with OS X 10.4 installed. It started with 512 MB ...
  A: James, Kernel panics are almost always associated with the two things you've been having issue with: ...
Dual 450 G4 Booting Problem6/29/2007
  Q: My friend has a PowerMac G4 dual 450 with a 17" CRT Studio Display. Occasionally it will not boot. ...
  A: Joseph, I've seen this symptom in one client's G4 400MHz before. We've not considered it worth ...
system error6/25/2007
  Q: I have a blueberry G3 running system 8.5. I recently turned it on and I get a message that reads ...
  A: If 9.0 won't install in the first place b/c of a firmware issue, I wouldn't recommend you wipe and ...
system error6/24/2007
  Q: I have a blueberry G3 running system 8.5. I recently turned it on and I get a message that reads ...
  A: Don, So you get the same message even if you hold down the shift key and have no extensions? If so, ...
external hard drive6/23/2007
  Q: I recently upgraded my Imac to tiger and in the process moved my itunes files and iphoto to an ...
  A: Edwin, Sorry to hear it. Does your PC still see the data on your drive? By "doesn't recognize it" ...
Upgrading OS6/17/2007
  Q: I have an old Imac G3 with OS 9.2. How can i upgrade to OS 10.4 ? Do you need a dvd drive to ...
  A: Theodre, One does need a DVD drive to upgrade to Mac OS X 10.4, unless you return the DVD to Apple ...
Ed is my mac pro able to run two computer stations at once?6/14/2007
  Q: Well Ed here goes, I bought a Mac Pro with... Machine Name: Mac Pro Machine Model: MacPro1,1 ...
  A: Kevin, Forgive me if I'm confused. Are you saying you got the impression you could use this one ...
IMAC DV -firmaware update, and then nothing5/21/2007
  Q: This is my problem. I updated the firmware of my old imac DV (400mhz runing OS 9.2), I did the ...
  A: Fer, I've actually not heard of this as a result of firmware updates before, but it may be a hosed ...
Homemade Mac5/15/2007
  Q: Ed, I'm not really sure if this is within your expertise, but hopefully you can help me. I'm a ...
  A: Chris, You would not be able to do this...If you just built a computer with an Intel MB and CPU, the ...
Mac G4 mirror door tower computer5/7/2007
  Q: My computer will not boot. When I turn it on, the computer beeps three (3) times and the light ...
  A: Ron, Three beeps means no good RAM. http://docs.info.apple.com/article.html?artnum=95052 Four ...
Missing Hard Drives5/2/2007
  Q: I have a Lombard Bronze Powerbook using Panther and recently upgraded the 3.9 combined software ...
  A: Mike, I'm not really sure what you mean. Disk warrior will attempt to repair a volume issue. If ...
Missing Hard Drives4/30/2007
  Q: I have a Lombard Bronze Powerbook using Panther and recently upgraded the 3.9 combined software ...
  A: Mike, If the hard drives have a damaged volume wrapper, they may not appear. This was the case ...
apple iphone4/26/2007
  Q: I am very interested in getting an apple iPhone when they are released in June but I happen to live ...
  A: Jason, Good question. I'll be getting one myself, and have wondered about that - many European ...
CD-ROMs4/21/2007
  Q: I use a G4(QuickSilver 2002); run OS X 10.4.9 Tiger. I'd like to make a boot CD-ROM. I've been ...
  A: Angel, It hasn't been possible to make a Mac OS X boot CD-ROM for some years now. You should use an ...
Apple Laptop4/4/2007
  Q: I am trying to decide if I should get an Apple MacBook 13.3 in. or if I should wait and see if they ...
  A: Kyle, Screen size aside, there are a few major differences between the two: On the MBP 1. FireWire ...
iMac 3333/30/2007
  Q: Ed, My iMac 350 died a few weeks ago. My brother purchased (without consulting me, I had made up my ...
  A: Denise, I *feel* your pain. The rev.D iMac 333 was the first one my wife and I had (lime). It was ...
imovies3/29/2007
  Q: We love imovies and have used it a lot in the last couple of years. I would like to know if there ...
  A: Pamela, You can either start an iMovie project in MPEG-4 format (iMovie HD from iLife '06 anyway) or ...
mac os x 10.43/28/2007
  Q: When its start ask for the login name and after i can see a blue(grey) screen and the mouse but ...
  A: Run maintenance on the Mac: 1. Boot into single user mode and run fsck: - apple-s on restart - ...
external harc drive files3/27/2007
  Q: I have my data on one external hard drive and a second as backup. There are some files on each drive ...
  A: Jeff, I'm not that well versed in Applescript, though I bet you could do this. If nothing else, try ...
Wacom tablet GD-0912-R on Mac OSX3/21/2007
  Q: I used a Wacom tablet type: GD-0912-R on my old windows (98) computer Now I switched to Mac OS X ...
  A: Jessica, Have you installed the USB-serial drivers and confirmed it works? I can't say I'm very ...
Same problem as James Lin3/19/2007
  Q: g4 imac w/ osx 10.4.8 upon startup, screen turns grey with apple icon, the spinning circle icon ...
  A: Try running fsck! 1. Boot with apple-s (single user mode) 2. at the command prompt, follow the ...
PROBLEM INSTALLING A MAXTOR DIAMONDMAX HD ON MY IMAC G43/18/2007
  Q: I just istalled a new Maxtor DiamondMax 21 on my Imac G4 and I erase it and everything went fine ...
  A: Yira, Your iBook, depending on the model, may not be able to use Mac OS X 10.2. What OS did it come ...
PROBLEM INSTALLING A MAXTOR DIAMONDMAX HD ON MY IMAC G43/17/2007
  Q: I just istalled a new Maxtor DiamondMax 21 on my Imac G4 and I erase it and everything went fine ...
  A: Yira, The problem isn't your hard drive. It's your Mac OS X installer disk...it's an upgrade disk, ...
Stuck on "Starting Mac OS X" screen, can not get into LogIn screen3/15/2007
  Q: My name is James Lin. My iBook G3 Mac OS X 10.4 . 700, 640 memory, 20 G. My ibook's screen stays ...
  A: James, To open the CD tray on restart, push and hold the mouse button (or trackpad button) down ...
Why is my Mac talking to me?3/14/2007
  Q: Ed... I was happily working on a project on my Mac tonight when out of nowhere it started ...
  A: Wendy, One of my clients did the same thing last week. apple-F5 (command-F5) will automatically ...
consently freezing eMac with OSX3/4/2007
  Q: I've been having a problem recently of my eMac freezing at least every 15 min, especially when I'm ...
  A: Zach, There are no known virii for Mac OS X, so you're safe on that account. It's best to ...
Freeze2/28/2007
  Q: I have a G4 running 10.4.8. I upgraded to a "Dual Processor (1.8 Ghz), a superdrive and a larger ...
  A: Jerry, 1. Are your crashes "kernel panics" (ie, screen shades dark, and "you must restart" message)? ...
recognizing my sandisk2/14/2007
  Q: i just bought a macbook pro 15". i am out here deployed with the navy so my options on what i can do ...
  A: Leif, How are you plugging it into your Mac? Do you have a media reader? Do you have a USB cable ...
Stuffit Engine1/24/2007
  Q: I am currently trying to download AIM. After I download it and click on it in my downloads window a ...
  A: You may have done an archive and install at some point, causing the Stuffit Frameworks not to be ...
IWeb and Blogging1/23/2007
  Q: Ed I have just upgraded to ILIfe 06 and am using Iweb for the first time. Ive found it really easy ...
  A: Paul, I've pushed up a couple blog posts with iWeb, but not attempted to get others to contribute to ...
Macbook1/20/2007
  Q: Just got a new Macbook (the black one) and am wondering if it is normal for my internal disc drive ...
  A: Jonathan, I don't know for sure, but don't think iTunes should be skipping (or the song should be ...
Creating a bootable External HD1/11/2007
  Q: I have a WD External HD that I have previously had functioning as an bootable HD. I recently ...
  A: Sarah, Most likely you have reformatted it as MS-DOS FAT32. You need to reformat it as Mac OS ...
viruses-spyware1/9/2007
  Q: I have been told not to worry about viruses or adware on my new mac mini, though I still do. What ...
  A: James, If you really feel like catching and disposing of PC virii and malware (there are no cases of ...
Keycodes for applications - system storage1/6/2007
  Q: I am still using OS 9.1. Where are the keycodes stored after they are typed in after using an ...
  A: David, Each application stores its information in a different place. The best way to check is to go ...
Mac OS X 10.3.9 WOn't Start Up1/4/2007
  Q: A couple of months ago, my Ibook pretty much died, and at start up every time, started up with a ...
  A: Jacob, sounds like your hard drive may have issues. When starting up from your OS X CD, open disk ...
Imac and my wiresless router...1/3/2007
  Q: Hey there, I just purchased my first mac, (the new iMac) and I'm having some problems getting my ...
  A: I've not used a PC to set up the WRT54GS before, but I have used a Mac and a web browser...try ...
Networking two Macs1/2/2007
  Q: The router has three LAN ports, one WAN. I'm hooking up the computers directly to the router, via ...
  A: David, A quick Google search yields: ...
itunes and .xml1/1/2007
  Q: ............... I found some of our "old" itunes library(my wife "trashed" the current library by ...
  A: Ethan, Ouch. No, the xml file is a record of your library as interpreted by iTunes, not the actual ...
Networking two Macs12/30/2006
  Q: I'm trying to connect a new iMac to my home network. I have a DSL modem that runs to an SMC ...
  A: David, I don't know how you're connecting your iMac to the network. Does the SMC Barricade have ...
wireless G312/29/2006
  Q: I'm about to go from dial-up to wireless broadband on my G3 iBook. The ISP is going to send me a ...
  A: Ben, If the aforementioned USB-Wifi adapter is indeed Mac-compatible, you don't have anything to ...
startup12/28/2006
  Q: my g4 starts with a folder witha question mark what have i done?what do i do? how do i restore my g4 ...
  A: Johnny, Your computer may have simply forgotten its startup disk, or may genuinely have a hosed ...
Cannot start up12/27/2006
  Q: Have iBook G4 CPU speed 1.33GHz. Memory 256MB 59GB on HardDrive. MacOSX Tiger SuperDrive. The ...
  A: Perry, Good luck. Start up from CD, attempt to repair disk using disk utility. Since you've run ...
force burn speed?12/23/2006
  Q: Is there a way to force a dvd-r the list burn speed from 1x-16x to burn at 1x or 2x? I ask because ...
  A: Mike, Oooh. I don't know about that. Have you tried different media? Or have you looked on the ...
dvd writer12/19/2006
  Q: I have a PIONEER DVD-RW DVR-110D(according to what the system profiler says). I want to know if ...
  A: Mike, I was just looking at a Mac Pro today with a Pioneer DVR-111D which CAN do DVD+R DL, but I ...
iMac, OS X start up problem12/18/2006
  Q: I just was given an iMac, OS X. When I plug it in, I get a small screen that says Mac OS X, the ...
  A: John, Sounds like your benefactor didn't give you the password:( You have a couple options: 1. ...
HD recover12/16/2006
  Q: Ed Slight progress. Cable select - presume this is OK if I have 3 HDs hooked up. But if I have only ...
  A: Douglas, Cable select is fine for any number of hard drives. Most computers prefer cable select ...
burning slideshow to DVD12/14/2006
  Q: Ed, Hope I haven't asked you this question before. You are the third expert that I have contacted. ...
  A: Ron, When iPhoto creates a slideshow, it's actually creating a quicktime movie including the ...
Power PC G3 600 MGHz & OS X12/12/2006
  Q: When using Safari, the finder has problems. I have to continually relaunch the finder. I am ...
  A: Myron, Is this a recent change? Any software installed recently, or other major changes? What type ...
HD password12/8/2006
  Q: Ed Many thanks again. I tried various combinations of my user name to no avail, even after ...
  A: Douglas, Excellent progress, thanks for answering my questions... The hard drives should be set on ...
G4 mirror Tower Power/ Will not boot12/7/2006
  Q: recently my G4 tower shut down and did not start back up. I tried resetting the PMU chip, that did ...
  A: Dan, That sounds above and beyond what I'd invest in the matter. I'm sure there are folks who would ...
ibook g3 start up message12/6/2006
  Q: i just got my first mac! yeah! but i cant get it to start up. upon booting up i get a message ...
  A: Arnie, Did the iBook come with any system disks? A Mac OS X Installer? I would boot from that ...
HD password12/2/2006
  Q: Ed I forgot to mention I am in England, UK. Presume you are in USA ? Many thanks. No luck however ...
  A: Doug, (yes I'm in the US) If it's not possible to log in, perhaps you're using the wrong username? ...
HD password12/1/2006
  Q: I am stuck. My Maxtor DiamondMax Plus 9 80GB ATA/133 HDD 3.5 series, S/N Y28XATGE, (Dec 2003) has ...
  A: Douglas, You are at the login screen. If you've forgotten your username or password, you can ...
Installation using Shell11/20/2006
  Q: I need help to write a script that can detect whether JRE has been installed on a Mac and install it ...
  A: Iyana, Wow - I know the very basics about scripting, and don't know if I can help per se. I would ...
G3 iBook11/15/2006
  Q: I bought a barely used G3 ibook and have used it for about a year. Last night, it became very hot ...
  A: Tess, It sounds like either your battery has died and/or something has gone wrong with the system. ...
Mac's and pdf files11/14/2006
  Q: Can Mac OS open and read .pdf files?
  A: Dee, Mac OS X can open and read .pdf files with Preview, a built-in application. You can install ...
PowerBook G4 Battery Issue11/13/2006
  Q: A cutomer bought a new battery and found out that the unit will only run for 10 seconds after ...
  A: Bob, I've not dealt with issues on a hardware level before, and wouldn't have sound reasoning behind ...
Entourage POP3 remotely?11/9/2006
  Q: I think I know the answer to this but was just looking for tips. I'm getting a macbook soon and am ...
  A: Mark, If your company's mail server is available outside of the office, you should be able to send ...
upgrade11/5/2006
  Q: Can I put in a bigger processor into my mac? it's a g4 700mhz Will this make it faster?
  A: Lee, You can put a faster processor in most any Mac, yes. It wil make it faster. I don't know how ...
programs keep quitting11/1/2006
  Q: I have a 1GHz iBook G4. I'm new to the Mac world but my husband has switched me over recently so I ...
  A: Nicole, Sorry to hear about your pains...here are some steps you can take to maintain your mac: 1. ...
replacing dual G410/30/2006
  Q: I have 1.25 dual G4. Haven't really paid much attention to the newer Macs, but am thinking about ...
  A: Cris, If you have the opportunity, go with the Mac Pro. Adobe apps may run a little slower than ...
G4 Boot Problems10/28/2006
  Q: I have a G4 that was on during a power outage.I have already reset the little button inside,bu all ...
  A: Keith, Disk Utility will occasionally kick back messages like that, it simply means it's correcting ...
BLUEBERRY WONT StART10/16/2006
  Q: i have 2 apple ibooks. one indigo and one blueberry, both obviously clambshells. ok my blueberry ...
  A: angelic_13, Aside from erasing and reinstalling the Mac OS from CD/DVD, you could attempt booting ...
Time Synchronizer10/15/2006
  Q: I have an iMac DV 400. She ran great until I started getting some power supply problems. This has ...
  A: Ed, Does this happen when you turn off extensions? You mentioned the step, but didn't mention the ...
"beach ball" spins10/14/2006
  Q: I am a Mac Mini OSX computer user, version 10.4.8. I try to do all the available upgrades, but ...
  A: Maureen, Make sure you repair permissions with Disk Utility (/Applications/Utilities/Disk Utility) ...
Fax softwares can't catch the dial tone10/12/2006
  Q: Fax software, neither apples or page seneder can get a dial tone for sending faxes. G4 ...
  A: Bill, This usually means (the intermittent dial tone) you have voicemail set up on the line and have ...
My laptop keeps crashing10/10/2006
  Q: My laptop, a G3 Powerbook, will start up but within 5 minutes will crash. I will be in the middle of ...
  A: Joel, If it is a heat issue, you should be able to use iStat Nano or Pro, or one of the many ...
networking G4 tower with iMac10/9/2006
  Q: I recently obtained my old iMac from storage, as well as my G4 tower. I dont have a monitor for the ...
  A: Nathan, Yes, you can use it as a file server or MP3 server if nothing else. You could even simply ...
Graphics Cards for G49/22/2006
  Q: Could you recommend the best Graphics Card I can get for my G4? I particularly want to be able to ...
  A: Lesley, Depending on the G4, (check your model on http://www.everymac.com or ...
Removal of Short Name9/16/2006
  Q: Yesterday, while trying to change the "Name" off my Admin Account, I discovered that the "Short ...
  A: Angel, You can easily find out where your applications are if you open your home folder (~/ ...
Removal of Short Name9/14/2006
  Q: Yesterday, while trying to change the "Name" off my Admin Account, I discovered that the "Short ...
  A: 1. Yes, but with trepidation. Use Dan Frakes ChangeShortName Helper: ...
Mac OSX server at school9/13/2006
  Q: I'm not a tech head at all. I'm a highschool art teacher who has a small Mac lab set up for my art ...
  A: Mike, Unfortunately, without physical or remote access to the server, I can't figure out what you're ...
Mac LC5759/6/2006
  Q: I was given a Mac LC575. It has Kid Desk School Version 1.0 on it by Edmark Corp. I can't get out ...
  A: Tim, I've not ever dealt with the LC575, but I'm guessing it doesn't have a bootable OS of it's own, ...
Upgrades9/3/2006
  Q: Greetings; I have a Mac G4 running 10.4.7, 400 MHz. I want to Upgrade my Computer. I ...
  A: Jerry, 1. I don't advise upgrading a machine like this - here's why: - I've done this myself. The ...
Can't Complete Optimization9/2/2006
  Q: I use a G4; run MacOS 9.2.2 & OS X Tiger; TechTool Pro 3.0.9. I've been trying to optimize my Hard ...
  A: Angel, Yes it does. Are you actually running Mac OS X and just running OE in Classic or are you ...
Can't Complete Optimization9/1/2006
  Q: I use a G4; run MacOS 9.2.2 & OS X Tiger; TechTool Pro 3.0.9. I've been trying to optimize my Hard ...
  A: Angel, You shouldn't transfer any of those... Messages is your Microsoft Entourage email database, ...
power mac G3 blue8/29/2006
  Q: It worked just fine, until moved. Now when turned on , all that shows is the file icon with an apple ...
  A: Hope, Sounds like your computer has forgotten about it's startup disk. 1. Boot using the option ...
iMac8/28/2006
  Q: I'm new to Mac's. Is there a function or functions similar to the PC functions of 'disk cleanup' ...
  A: Tom, Defragmentation is the same no matter what platform you're on. Mac OS X handles much of the ...
New version of msn messenger to use with mac8/27/2006
  Q: i would like to know which is the latest version of MSN messenger that I can use with Mac? right ...
  A: Robert, The latest version is in fact 5.1.1 - (see http://www.microsoft.com/mac), but you're not ...
Uninstalling Applications8/24/2006
  Q: I run MacOS 9.2.2 and Mac OS X Tiger on the same Hard Drive. Question(s): * How do I uninstall ...
  A: Angel, In most cases, unistalling apps in Mac OS 9 and X is as simple as dragging them to the trash. ...
AppleWorks for OS X8/20/2006
  Q: I use a G4; run 9.2.2 and OS X 10.4 Tiger. I've got AppleWorks 6.2.8 installed on the 9.2.2 I would ...
  A: Angel, I believe you should be able to expand the SMI or self-mounting-image file, but I think the ...
imac g5 crash7/23/2006
  Q: ed, i was working on non-intel imac g5 making a short movie with imovie which i burned to a dvd with ...
  A: Dave, Very odd. I would try to start up using the system CD that came with it and use disk utility ...
OS upgrade7/18/2006
  Q: I have a G3 laptop running OS 8.5, I"m trying to upgrade to OSX. When I put in the installer it ...
  A: Andrew, Simple. Boot from the CD. The "installer" is really a very small application that sets ...
Booting from 9.2 back to 10.3.96/26/2006
  Q: Am running 10.3.9, had to go back to 9.2.2 to open some old files, after, when re-designating ...
  A: Lisa, Yikes! Over $1000 for a home user! Did your expert give you a concise explanation of what ...
internet connection6/10/2006
  Q: Sorry about the lack of details. When I plug the network cable into my computer I get the IP address ...
  A: Matt, Sounds like you're using cable modem? Usually you won't be able to get two computers on the ...
internet connection6/7/2006
  Q: I'm trying to connect my powerbook g4 to a network that serves as our internet connection. We are ...
  A: That blah blah part you left out is rather important. If it's 169.254.something.something, your Mac ...
Failing Mac?5/30/2006
  Q: Some Recent History: My iMac (G3 350 MHz, 128 MB RAM, OS 9.2.2) has been sluggish for a while, ...
  A: Martin, It seems you've dedicated about as much trouble-shooting efforts to your problem as length ...
Images5/26/2006
  Q: I use a G4; run MacOS 9.2.2; IE 5.1.7; QT 6.0.3. I've collected some images by way of Internet ...
  A: Angel, I'm not that familiar with the internet scrapbooking feature in IE, but perhaps you could ...
trapped in OS 9 and can't get out5/23/2006
  Q: Recently I purchased Mac OS X Tiger and successfully installed it into my iMac (384MB). Before OS ...
  A: Augusto, I'm a bit confused. You say you can't get back to OS 9.2, but then you also say that if ...
Web Design Software for Macs5/18/2006
  Q: I just bought my first Mac and I am looking for some suggestions as to what the best applications ...
  A: Jeff, I prefer the Macromedia (now owned by Adobe) suite of products, as I occasionally design in ...
B/W Logicboard5/13/2006
  Q: I recently purchased a B&W G3 rev 2 board to replace the v.1 board. I booted from a G3 processor ...
  A: Tyler, I've not done the operation you mention, but Apple's support site says the processor isn't ...
avi files?5/11/2006
  Q: son. My question is should I drop the avi file (AS IS) in the toast dvd menu and let it encode for ...
  A: Mike, I have no idea about the AVI file - it may work for DVD or may not depending on the CODEC used ...
ibook memory is full5/8/2006
  Q: I borrowed an ibook (circa 2002) and have been using it about 8 months, surf the net and have ...
  A: Jason, Mac OS X does not have "temp" files that arent' deleted automatically. It does have cache ...
mac G4 cube - os 9.0.45/5/2006
  Q: I am the happy owner of a MacG4 cube since 2001. So far I have not had any problems with it. However ...
  A: Astrid, Wow. I'll give you the short answer. The Apple Store guy is probably right. You'll save ...
CD and DVD4/30/2006
  Q: I have a MAC G4 running 10.3.9. No internal CD/DVD Burner. When ever I put in a CD/DVD that I ...
  A: Jerry, It's possible your internal optical drive is "dying". If you want to continue using an ...
allocating memory to internet4/11/2006
  Q: When in internet explorer a quite often get a message saying shockwave cannot be shown allocate more ...
  A: Sue, Make sure you've quit IE and then get info on the application itself- if you're getting info on ...
Upgrading Power PC4/5/2006
  Q: I feel as thought I have painted myself into a corner. 1) 3 years ago I purchased a G4 PowerPC for ...
  A: Wendy, I've seen the occasional G4 just not like Target Disk Mode. Best way is to transfer files ...
CDs Ejected3/29/2006
  Q: Recently, whenever I put a music CD into my iBook, it churns around a bit, and then ejects it. This ...
  A: Matthew, Sounds like perhaps your CD drive is going "bad" or malfunctioning. You can get a ...
Formatting a PowerBook G33/28/2006
  Q: Ed: I work for a company that deals primarily with PCs, but use MACs for web design and other such ...
  A: David, Boot up from either a Mac OS 9 or X CD and open Drive Setup or in OS X Installer click the ...
Flat screen monitor3/27/2006
  Q: Ed You went on vacation before I could thank you for the iSight speed info. Hope you got some sun ! ...
  A: Derek, Glad the iSight info helped! What monitor you can hook up all depends on the video card in ...
mail problems3/26/2006
  Q: I have bee successfully e-mailing jpegs from my G4 to a client using a pc...untill recently. I am ...
  A: Emily, VERY odd. You say jpg but then you say Illustrator. Is it both? Have you tried zipping the ...
HDD won't boot3/20/2006
  Q: Followup To Question -Followup To Question - Hi the hd in my wallstreet pb(os 9.1) won't boot-it ...
  A: Owen, Honestly it's been so long since I did an OS 9 clean install, I don't remember what the ...
least expensive way to meet my computing needs3/18/2006
  Q: I have an I-Mac (System 8.5.1) with l60 MB. I need to upgrade, but have been advised to buy a new ...
  A: Jean, There are two simple ways to solve any needs: time and money. Which is more valuable to you, ...
installing tiger3/15/2006
  Q: have been trying to install Tiger on Power PC G4 dual 867 MHz, Have tried both CD set and DVD ...
  A: Gene, It sounds like your hard drive might be toast. Reformat the drive (not just the volume) and ...
HDD won't boot3/6/2006
  Q: 1) won't boot-it does show up when booting from an external hd.I've tried booting with extensions ...
  A: Owen, Does the startup disk control panel in OS 9 allow you to choose it as a startup disk? What ...
slow G42/26/2006
  Q: We have a G4 laptop; we're running OS 10.3.9 with a 1.5 GHz. I got the computer from my dad 6 months ...
  A: Evan, There are a few preventative steps you should take to making your laptop run the best: 1. Run ...
Networking OS 9.2 to a Windows XP Pro2/24/2006
  Q: I'm running OS 9.2 on a G4 AGP I'd like to talk to my laptop running Windows XP Pro (which I use ...
  A: Neil, Mac OS 9 can't talk to a Windows computer without help. You need DAVE by Thursby Software ...
External DVD drive2/17/2006
  Q: I have a MAC powerbook G4 and wish to add an external recordable DVD drive. Can I purchase any ...
  A: Mike, You can purchase any external FireWire-based drive, but I don't have a specific ...
Airport Express2/7/2006
  Q: I am hoping that you can help me out. I have a new Mac with the OSX operating system. I recently ...
  A: Nikki, It sounds like you have everything in place, and though I have your exact same setup, I don't ...
tune-up2/6/2006
  Q: I've bought my G4 for almost 4 yrs and I felt that the computer is running much slower now. Even for ...
  A: David, Without further details, I'm guessing perhaps you're running Mac OS 9, or Mac OS X installed ...
iChat audio-MINIMUM line speed ?1/25/2006
  Q: I have a desktop Apple Mac G4, with OS 10.3. Using Apple's iSight - what is the MINIMUM broadband ...
  A: Derek, If you're doing audio AND video, even if the video appears to be fine, Apple says that you ...
Message Box1/18/2006
  Q: When I access a site on the internet, I often get this message box: "Not enough memory to open the ...
  A: Virginia, Sorry, "Applications (Mac OS 9)" is in the "root" or "base" level of your hard drive. In ...
Message Box1/15/2006
  Q: When I access a site on the internet, I often get this message box: "Not enough memory to open the ...
  A: Virginia, Sounds like you're using Mac OS 9 or earlier. This is easy. 1. Quit IE. 2. Find IE in ...
MAC Hardware & net working1/6/2006
  Q: I am Viki from Indian railways . I am interested to build up MAC based network in my office . There ...
  A: Viki, You'll need switches and networking hardware between the server and workstations. I assume ...
Mac Laptops1/5/2006
  Q: I'm setting up my on photography business and will be using digital cameras. I need to buy a laptop ...
  A: Dan, Assuming you'll be using a digital SLR, you'll probably want a 15" powerbook, as that's the ...
hd crash/recovery12/30/2005
  Q: I booted from the external hd and tried to recover with disc warrior again but it didnt recogize ...
  A: Owen, I don't know from where you recovered the system you had a year ago - from CD or from your own ...
printing photos12/27/2005
  Q: Ed: I have an iMac 450, OS10.3.9, Photoshop 7, HP Deskjet 812c printer. Can you give me some tips ...
  A: Ron, Your iMac display (about four years old now I imagine) may be degrading. It is not a top-notch ...
printing photos12/22/2005
  Q: Ed: I have an iMac 450, OS10.3.9, Photoshop 7, HP Deskjet 812c printer. Can you give me some tips ...
  A: Ron, It might be basic, but are you converting your photos to CMYK from RGB in Photoshop? Other ...
Spam12/18/2005
  Q: I use a G4; run MacOS 9.2.2; Outlook Express 5.0.6. I keep getting more and more spam as the weeks ...
  A: Angel, If my memory serves, OE does have rules you can add to sort mail based on subject, sender or ...
Apple Powerbook 'Lid Closing'12/3/2005
  Q: I think this is a pretty easy question for you. I'm running Tiger on my 1.67Ghz 15" Powerbook. ...
  A: Tom, Older powerbooks had the ability to connect a VGA/video cable to them, as well as an external ...
what PowerBook for graphic designer11/29/2005
  Q: Ed, I am a designer specializing in corporate identity and logo design. What Powerbook would you ...
  A: Ron, If possible, you should be using a projector to do your presentations, and whatever powerbook ...
Upon capturing video from...11/25/2005
  Q: Upon capturing video from an old VHS-C camera to a laptop pc via a Pinnacle Moviebox (USB2), I get ...
  A: Mike, It's possible. Do you hear sound in the movie in QuickTime Pro? You should be able to delete ...
bad volume structure11/21/2005
  Q: When I try to restart my Mac (an eMac) it goes through the usually load-up screen but then stops ...
  A: Joe, While I've not seen this happen before (what version of the Mac OS?) I know that Disk Warrior ...
mac laptops11/20/2005
  Q: considering price as a first factor ,should I buy a mac or Windows.UNDER 1000 DOLLARS.WHAT ...
  A: Harry, It's very possible to get a Mac laptop for under $1000, and much more possible to get a ...
PowerBook G4 Titanium-mouse?11/16/2005
  Q: Ed: Question 1-Can you use a mouse with a PowerBook G4? Question 2- My son is a medical resident ...
  A: Ron, 1. Yes. Simply plug it in. One or multi-button mice work fine. 2. It depends on what fonts ...
sound problem11/13/2005
  Q: I'm on a g3 with a G4 upgrade card, system 9.1. My sound suddenly quit. I tried a different set of ...
  A: Chuck, Try and reboot without Extensions (Shift held down on restart) and see if there is any ...
re: Getting a printer to work11/10/2005
  Q: 2) and have been trying to set up a printer for the past 3 months. I bought a fancy all-in-one HP ...
  A: Dave, Print Monitor is the application that launches when you do a print job. The Application Menu ...
Cannot get dvd studio pro to compile and burn!11/9/2005
  Q: I hope you can help me since I've loooked all around in the web without any success, so you're ...
  A: Raymundo, I haven't actually used DVD Studio Pro, though when I've had trouble compiling projects in ...
New HD for G3 B/W11/2/2005
  Q: I have G3 B/W 400 mhz with 10.3.9 OSX it works like a chram no problems-It broadband connected ...
  A: Linda, You need to install Mac OS X on your 80GB drive for it to be the startup disk. Apple ...
Computer freezes when using idvd10/25/2005
  Q: I'm using a G4 digital audio upgraded with an OWC 1.5Ghz processor, 1.5GB ram, OS 10.4 (most recent ...
  A: Ron, I haven't done much DVD encoding recently (none in v.5 yet), but is the computer really ...
How do I . . .10/8/2005
  Q: I bought an Epson printer that I've been trying to set up on my Mac G4 for about the last week. ...
  A: Michael, Ah. Interesting way to deal with the printer. My sister did a similar thing once, and ...
Quicktime video10/1/2005
  Q: If I buy Quicktime Pro, will I be able to convert Quicktime moves to Real Player and Windows Media ...
  A: Ben, QuickTime Pro only allows for saving to various QuickTime and non-proprietary formats (MPG, ...
Serial printers on new iMac9/6/2005
  Q: My father has a new iMac 20 inch he also has a Personal Laserwriter LS and a Epson Stylus Color 600 ...
  A: Stijn, If possible, you'd need the proper drivers for each printer, as well as the driver for the ...
keyboard8/30/2005
  Q: Ed: At the top of my keyboard are keys numbered F1 through F 15. What are they for? Ed
  A: Ed, Webopedia defines Function Keys: ( http://www.webopedia.com/TERM/F/function_keys.html ) "Special ...
transfering mac to PC8/29/2005
  Q: Dyer. Yes, call me a traitor, but I ended up buying an PC notebook after having a Mac for 8 years. ...
  A: Jim, I understand we all go where our technology leads us. Networking a Mac to a PC is no more ...
Mac OS Tiger8/23/2005
  Q: Ed The G5 Imac I purchased recently has crashed and I can't access the hard drive. Ive contacted ...
  A: Paul, I'm sorry to hear about your data loss. The best way to hook one mac to another in this case ...
Creating a subnet with OS 13.98/14/2005
  Q: Ed, Thank you for time and thoughts. Our school recently received 30 emacs for a computer lab. We ...
  A: Joseph, I don't know if you want to create a subnet as much as a group. And I don't know how to ...
QuickTime and MP3s8/3/2005
  Q: I use a G4; run MacOS 9.2.2. I've using LimeWire Classic for a few months and it worked (Except the ...
  A: Angel, Admittedly, it's been a long time since I trouble-shot Mac OS 9. Here goes: When files lose ...
Powerbook G4 RAM upgrade8/2/2005
  Q: I recently purchased a new 1.67Ghz Powerbook, and want to upgrade the RAM. I went through a big ...
  A: Jason, Although Apple recommends using Apple RAM, but I've never really stuck to that recommendation ...
mp38/1/2005
  Q: Sorry to bug you Ed, but All Experts currently has NO experts in the various categories which would ...
  A: Mike, No problem. I have an iPod myself. I'll give you two forms of testimonials as to how the ...
graphite g3 to g47/29/2005
  Q: i have an 8.6 graphite g3 that i've added memory to. (it has 384mb) and the hard drive is 99% full. ...
  A: Molly, Only PowerMac G4's are graphite. G3's can be beige or Blue and White, or you can have any ...
Connecting printer and DSL with ethernet hub7/25/2005
  Q: I was helped by another member on this site a while ago, however, it appears that he is not taking ...
  A: Amy, The short of the long is that the hub should be between your computer, printer and modem. The ...
wont recognise hd?7/12/2005
  Q: g4 desktop. After trying many jumper settings i finally got it to recognise the hd and tried to ...
  A: Mike, If the drive itself (sorry, I though the volume was botched and not the drive in total) isn't ...
starting OS9 and OS 10 when the question mark icon comes up at start7/11/2005
  Q: I am running a G4 which runs Classic and OS10. I would like to know the best way to start the ...
  A: Kristen, If you get a blinking question mark when starting from OS 9, your system folder may be ...
wont recognise hd?7/10/2005
  Q: g4 desktop. After trying many jumper settings i finally got it to recognise the hd and tried to ...
  A: Mike, 1. Put the jumper settings in the cable-select position. Use the diagram pasted to the side ...
Spyware?7/8/2005
  Q: com > yesterday and after I did the button bar on my IE browser now displays this text: "Find the ...
  A: Earl, 1. You probably inadvertently dragged a bookmark of salon onto your tool bar. Control-click ...
Apple G3 iBook Login Problems7/2/2005
  Q: iBook G3 Snow - 800Mhz / 384mb / OS X 10.4 Hi, I fairly new to apples (windows user!) The problem ...
  A: Tom, Sounds like a problem with your home folder for sure. You can bypass the journaled FSCK stop ...
Home Networking / AirPort6/30/2005
  Q: I have a home networking system. I have a machine running windows that is connected to the DSL ...
  A: John, Thanks for the detail! It appears you're successfully connected to the Linksys wireless, but ...
IE/OE Not Working6/17/2005
  Q: I use a G4; run MacOS 9.2.2; Internet Explorer 5/Outlook Express 5. Last Saturday IE/OE worked ...
  A: Angel, It sounds like perhaps your network card or network cable (ethernet) are malfunctioning. ...
virtual pc6/11/2005
  Q: Is Virtual PC compatible with Tiger? It seems to upset my G4 Powerbook. Thank you, Barb Shea
  A: Barb, See Macintouch's page on this: "http://www.macintouch.com/tigerreview/incompatibility.html" ...
e-mail5/30/2005
  Q: I get my e-mail on Entourage. I often receive e-mails with odd line spacing....a full line, ...
  A: Ed, As far as I know there is no way to correct this. Entourage is simply displaying the message ...
Mac Startup Problem5/17/2005
  Q: I am running an old Power Computing machine with OS 7.5. I was running it the other evening ...
  A: Bob, Wow. I imagine that if it won't even start up from CD, then you have a motherboard issue. I ...
PCI SCSI card5/9/2005
  Q: I have an Adaptec AVA-2906 PCI SCSI card kit installed on my Blue/White G3 Can this PCI card be ...
  A: King, I believe so. I've installed such a card in a dual 1GHz G4 (QuickSilver, not Mirrored Drive ...
Airport Question4/21/2005
  Q: Do you know how to setup the airport base to read an already established internet modem? (DSL) I ...
  A: Nikki, Are you saying that you added an airport card to your Mac upstairs? Where is your airport ...
iBook won't start up4/20/2005
  Q: iBook G3 800 Mhz (white, dual USB) OSX 10.3.8. 600+RAM. Last night while my wife was finished ...
  A: Craig, It's good of you to be concerned, but no, I don't think anything got fried, per-se. The ...
iPod4/16/2005
  Q: I received an iPod in December, and the battery is already completely failing me...I have taken good ...
  A: LM, Sounds like a typical failing battery. There are two paths of recourse: 1. Call Apple. It's ...
E-Mac internal microphone4/15/2005
  Q: Mr. Dyer, I own an E-Mac Power Pc G-4. 1GHZ - 256 MB. My question involves the internal microphone ...
  A: Ron, Though I service eMacs on nearly a daily basis, I've never thought to check for a line-in or ...
Laptop Purchase4/10/2005
  Q: I'm looking at a 15inch G4 powerbook. Should I buy now or wait a few months and see if a g5 comes ...
  A: Will, As a rule of thumb, always buy what you need now. You can always wait just to see what will ...
Internet connectivity issue4/4/2005
  Q: I will look into the DNS Server with Comcast. I tried to connect to the Thai Kit