AboutEric Campion Expertise We have been repairing appliances for over 30 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions.
Experience 30 years owning our business and repairing Major Home Appliances.
Organizations Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE
Education/Credentials 30 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched in the Major Home Appliance Service and Part Sales Business
Expert: Eric Campion Date: 7/1/2008 Subject: GE Model #WJRR4170E1WW
Question QUESTION: #1 Problem: Spin Cycle is very loud with large loads, and the plastic ring on top of the steel basket is peeling back and shredding into my large loads (seemed to start with a loud bang on one particular load, as if something gave out -- hasn't been the same since). I can't for the life of me see what it could be hitting during the spin cycle -- nothing seems to come in contact with it at all.
#2 Problem: Sometimes it doesn't spin out at all; just drains and continues to "tick" (dial makes a ticking noise that can only be stopped by unplugging the machine and resetting the load size).
#3 Problem: Slight leaking when I run large, full loads.
Sorry so many questions. I appreciate any help you can give. Thank you!
Janis
ANSWER: Sure sounds like the transmission is bad. Remove the front cover and then run a load....watch the inner tub through the outer tub and while agitating, does the inner tub index slowly or does it go relatively fast?
If you need further assistance, feel free to email us at sales@affordableappliance.com or you can visit our website at http://www.affordableappliance.com Keep in mind we do stock 1000's of Major Home Appliance Parts both New and Good Quality Used.
Please Don't forget to rate us.....Eric Campion
---------- FOLLOW-UP ----------
QUESTION: If by "index" you mean "twist," it goes moderately fast -- I counted 30 times in 10 seconds.
ANSWER: Sounds like the transmission is bad. Comes with the brake package & tub bearing when ordered. This should take care of all your problems. The leaking is caused by the brake slipping and the inner tub spinning while agitating... overflowing the water. If interested, we do sell these items. I can quote you.
If you need further assistance, feel free to email us at sales@affordableappliance.com or you can visit our website at http://www.affordableappliance.com Keep in mind we do stock 1000's of Major Home Appliance Parts both New and Good Quality Used.
Please Don't forget to rate us.....Eric Campion
---------- FOLLOW-UP ----------
QUESTION: Eric;
I would appreciate a quote, please. Thank you and thanks for taking the time to answer my questions. I'll be sure to rate your assistance.
Janis Flint
Answer Part number is WH38X10002 for the transmission and we also include a new tub seal and instructions. Cost is 139.95 + 13.95 shipping. Should you choose to order, follow this link: http://www.affordableappliance.com/orderform.htm If you have any problems, concerns or need further information, feel free to email us or call 1-570-622-6441.
