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About Frank Schenkeveld
Expertise
My staff has done it all and has seen it all. Combined we have over 100 years of service time on appliances. We look forward to answering any and all questions related to major appliances. We love to help our customers and we have always encouraged them to try some repairs on their own. We guide them when warranted and of course let them know if it may be too much to handle. They appreciate it and remain loyal to our company as evident by our continued growth over 20 years.

Experience
We have been repairing appliances for over 20 years. My Company is RF Appliance and is the largest factory authorized independent repair center in Manitoba. We are warranty approved for over 25 major brands of appliances including Maytag, Whirlpool, Jenn air, Inglis, Lg, Roper, and Amana. We also service the high end units including Five Star, Windcrest and Turbo Chef. Most distributors for the European brands have us on contract also. Brands such as Asko, Blomberg and Leibher.

Education/Credentials
Our technicians are all factory trained by the specific manufacturers. We will field the questions based on our particular knowledge. We carry the proper certification for handling refrigeration, electrical and gas. Personally I have completed a four year certified management course at the University of Manitoba as well as completing 3 years towards my four year teaching degree.

Past/Present Clients
Currently we are contracted with over 25 brands of major appliances.

You are here: Experts > Home/Garden > Home Appliances > Major Appliances > Dishwasher

Major Appliances - Dishwasher

Expert: Frank Schenkeveld - 10/31/2009

Question
HI! Thank you very much for your help - I have a Whirlpool Dishwasher - crud remains on the inside of glasses on the top rack.

Lower rack dishes are clean.

I hand-washed (soaked & scrubbed) EVERY glass I put in there & they come out DIRTY! Pieces of stuff stuck to the inside.
I've done this experiment several times because I couldn't believe it but it's true.

Any help would be appreciated! THANKS!
Janice

Answer
Hi Janice

Most likely your upper spray arm is not turning and that is why you dishes are dirty. Try moving the spray arm with your hand. Is it freely moving? Look at the holes in the arm. Are they clogged?

When I check a dishwasher I use a plexi door that lets me see what is happening inside. I know you cant do this put pay attention to the sounds. Does it sound like water is moving around near the top. Try this also...position the arms front to back and turn on the wash cycle. Open the door a minute or so later and see if the arms are in a different position.

We might also need to clean the sump assembly. Let me know your model number and I will tell you how to clean it.

Take care

Frank

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