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Major Appliances/Fridge not cooling


I picked up a KitchenAid fridge ( KTRP20KDWHO3)a couple days ago.The previous owner moved it from one house to another on its side,the lights and fan work but no cooling/freezing.I have left the fridge upright for 24 hrs and then plugged it in still not working.Do you have any suggestions?The fridge is in very good condition otherwise.          Thanks Mike

It's too early (after you plugged it in) to be a defrost problem. If the freezer fan is running, and the compressor is running, the unit has a sealed system leak and is scrap. If the freezer fan or condenser fan are NOT running (at the same time), that would be where to look. If the compressor is not running (and the fans are), either the compressor has failed, or the relay pack itself has failed. If the relay is a little white box, remove it and shake it-if it rattles, replace it with the solid state relay that it subs to.

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Carl Goodwin


I am a self-employed Major Appliance Service Technician. I can answer MOST major appliance questions, and I will only tell you the CORRECT way to fix something (as I would in my customer's house). I do NOT "sugar-coat" my answers - you are told it up-front, and to the point. Some models are not available in Canada however (and vise-versa), and although "a dryer is a dryer" (for example), I am more familiar with North American models. Remember, I HAVEN'T seen EVERYTHING, and I can't do ANYTHING without the correct model number! :)


I have been a Technician in the Major Appliance field since 1995, after I graduated from Lambton College in Sarnia, Ontario, in which I took the Major Appliance Repair Technician Program. I have been self-employed since 1998.

I am a registered contractor with T.S.S.A. in Ontario. The T.S.S.A. regulate the fuels industry in Ontario, and BY LAW, you MUST be a registered contractor to work on ANY gas appliance in Ontario. I also belong to the Better Business Bureau of Windsor & Southwestern Ontario.

I graduated from the Major Appliance Technician Servicing Program at Lambton College in Sarnia, Ontario. I have achieved accreditation by the Government Of Ontario as a Major Appliance Service Technician. I continually attend update workshops, and I am an Authorized Servicer for Whirlpool Canada.

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