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Major Appliances/Whirlpool Dishwasher no cleaning properly


Hi Eric,  have a Whirlpool dishwasher model gu2275xtvq0 serial fw3002280 that is not cleaning the dishes properly on the bottom and top racks.  also a soapy film is left on all of the dishes.  all of the spray handles turn easily. i checked/cleaned the chopper assembly and it looks good.  there was no foreign matter cover with this model and looking on the internet, it appears as though it is optional.  the last thing is that the control panel appears to be acting weird.  sometimes you cannot turn on the adaptive wash button, the rinse light is on when starting, and the heated dry light is very dim. any assistance you can provide will be greatly appreciated.  thank you!

Lets check and confirm the water level first.  If the water level is low, there is not enough water in the sump for the circulating motor to spray the water throughout the unit.  Start the unit and listen for the water valve to come on and then it will go off.  When it goes off, open the door and then measure the water level in inches and let me know what this is.

Waiting to hear from you,
Eric and Ann Campion

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Eric Campion


We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. You can visit our website at


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