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Major Appliances/Kenmore Elite washer not spinning

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Question
QUESTION: Hi Eric,

We have a Kenmore Elite washer (model # - 110.20942992) and the washer is no longer spinning (makes a louder noise than usual like it's trying to do something), and it doesn't agitate after the water fills up the washer.  I checked the drain hose and it's not plugged, but I'm not sure what else to check.  Maybe the motor is shot?

Any help would be greatly appreciated.

Thank you,
Kevin

ANSWER: Hello Kevin,
         Does the unit agitate?  Most likely the unit is filling and draining but is not agitating or spinning....  IS this correct?  If it is, most likely a 20.00 part....

Waiting to hear from you,
Eric and Ann Campion

P.S. Please keep in mind we help pay our staff with earnings from parts sales.  Help us keep this valuable service free and order your parts from us. Visit our website for additional help at http://www.affordableappliance.com  or for Parts Order Only, Call 1-570-622-6441

---------- FOLLOW-UP ----------

QUESTION: Thank you,

Yes, it doesn't agitate or spin but it does drain.  Do I need a motor coupling?  If yes, how easy is it to replace?  

Thanks again,
Kevin

Answer
Yep...you need the motor coupling.  Part number is 285753.  I can do it in about 10 minutes but an amateur probably running into an hour.  I can e-mail directions if necessary....  

Should you choose to order, follow this link to our website where you can scroll down and fill out the secure order form to process your order.  https://www.affordableappliance.com/orderform.php  If you have any problems, concerns or need further information, feel free to reply to this email or for Parts Order Only, call 570-622-6441.  Keep in mind ordering through us helps continue this free on-line help available for you and many others.  Help those that help you.  

Waiting to hear from you,
Eric & Ann Campion

Major Appliances

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Eric Campion

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We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. You can visit our website at http://www.affordableappliance.com

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36 years owning our business and repairing Major Home Appliances.

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Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE

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36 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched in the Major Home Appliance Service and Part Sales Business

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