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Question
Roper Model RT21LMXKQ05 SN ES3818302 - The entire freezer area had a sheet of ice on the bottom and water dripping down into the refrigerator area. We used the hair dryer and hot water to open the drain. Very little debris flushed out. A month later - the same thing happened.  The fan is running in the freezer area, the ice maker is working, food in refrig is cold, in the freezer its frozen.  Why does it freeze the water instead of evaporating it?

Answer
That is a common problem found on many refrigerators.  Defrost everything and then when unblocking the drain line, you may have to blown air through it and also....when finished, flush the tube with very hot water to remove the old slim inside the lower end of the tube....  Good Luck, Eric

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Eric Campion

Expertise

We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. You can visit our website at http://www.affordableappliance.com

Experience

36 years owning our business and repairing Major Home Appliances.

Organizations
Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE

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36 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched in the Major Home Appliance Service and Part Sales Business

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