Major Appliances/washer noise

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Question
I took the agitator off, but I don't think it's metal shavings I'm seeing, but maybe bits of grease. Here is what it looks like: http://i4.minus.com/irGwhYgsZ4lWL.jpg


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Hello,

When you said "Not try to wiggle the basket," did you mean now instead of not? The basket does shift from side to side (with some effort) a little, but I don't think it does any more than before. It does not move up and down, though.

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Question:  QUESTION: Hello,

Our washer makes noise almost immediately after going into the spin cycle. This is probably my fault. The washer drain had been previously clogged, so I ran an empty load. The washer went into the the first spin/drain cycle, and once I saw the water backing up from the drain, I stopped the washer, either by the control knob or by opening the lid (I can't remember which). It made a loud noise exactly like I'm hearing now, althought it seemed like it went ahead and finished spinning/draining without any noise.

Here is a few seconds of what it sounds like:
http://soundcloud.com/user607013244/washer/s-uJGWl

Thanks

ANSWER: Does the unit fill and agitate?  Does it drain and then spin?  Your Sound file shows and error connecting that you supplied.  Got a brand and model number of your unit?

Waiting to hear from you,
Eric and Ann Campion

P.S. Please keep in mind we help pay our staff with earnings from parts sales.  Help us keep this valuable service free and order your parts from us. Visit our website for additional help at http://www.affordableappliance.com  or for Parts Order Only, Call  

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QUESTION: Sorry, here is the correct link:
http://soundcloud.com/a2434b2/washer/s-uJGWl

The washer fills and agitates, but once it gets to the spin cycle, it makes the noise. It seems like it MIGHT be spinning and making the noise, instead of making a noise and not spinning at all.

The washer is draining, and I believe that this particular washer is supposed to spin and drain at the same time, with every spin cycle, right from the beginning.

The washer is a Maytag, model MTW5720TQ0.

ANSWER: That looks  intact....  A little grease is okay.  I think we need to take a close look at the clutch.  The next process requires removing the transmission to check the clutch and brake assembly.  You up for that?

Eric

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QUESTION: Hello,

I would probably be up for that. Do you think it could be the drive block? When all this first happened, I found a comment someone made on a website, but at the time, I still wasn't sure I would try to fix it. I'm going to upload the sound again, but this time I will record before and after it happens. While recording this, I noticed that the tub freely spins around after opening the lid and stopping the spin cycle. Wasn't sure if it was supposed to do that or stop pretty quickly.

Here's the audio:
http://soundcloud.com/a2434b2/wshr/s-l5HZt

I also found a video of someone taking quite a bit of a washer apart, but he required some kind of spanner wrench for what he was doing. It should be helpful whatever the problem is:

http://www.appliancepartspros.com/whirlpool-washer-drive-block-389140-ap2905773.

Here's the article I mentioned earlier; it really doesn't say much that I haven't already said:

http://appliancejunk.com/blog/2011/08/07/whirlpool-washer-sounds-like-a-machine-

Thanks

Answer
When you sent me the last picture, it was of the drive block and it appeared to be okay from the picture.  A little grease but otherwise OK.  A spanned wrench is good when pulling the tub but can be removed without it.  A punch tapping on one of the four slots to loosen the nut up then a pair of channel locks.  Yours sounds like a machine gun while in spin?

Waiting to hear from you,
Eric and Ann Campion

P.S. Please keep in mind we help pay our staff with earnings from parts sales.  Help us keep this valuable service free and order your parts from us. Visit our website for additional help at http://www.affordableappliance.com  or for Parts Order Only, Call 1-570-622-6441

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Eric Campion

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We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. You can visit our website at http://www.affordableappliance.com

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