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Question
Water drip issue
Water drip issue  

Water drip issue
Water drip issue  
We have an LG GR-621RW refrigerator that is around 10 yrs.old It has been well taken care of and is only used as a spare refrigerator. Recently we noticed the top shelf inside the refrigerator section had water puddled on it which had frozen.
We made sure the vents along the back wall of the freezer were clear, and not blocked with anything. We then put down some paper towels on the refrigerator top shelf in case it leaked again, which it did.
The water seems to be dripping from a box that has three holes in it. The box is behind the light which is on the ceiling of the refrigerator compartment. This has not happened before this week.
I am attaching a few pictures and in one you can see the drip on the paper towel.I hope you can help resolve our problem. Thank you.

Answer
The problem you are experiencing is normally a blocked evaporator drain line.  Whether you have a side by side model or a top mount freezer the solution is relatively the same.  Most top mount freezer models have a rear evaporator panel covering the aluminum evaporator coils.  There are some instances where the evaporator coils are on the floor of the refrigerator but this is not your case.  These instructions are for top mount freezers where the rear freezer panel covers the evaporator coils.  First of all, if there is an ice maker in your unit, this will have to be removed.  Normally there are two screws which can be loosened and the body of the ice maker can be lifted off the screws leaving only a plug in harness to disconnect.  Remove the harness either from the plug at the left wall or rear of the freezer and set it to the side.  Next, remove all the screws securing the rear panel.  Remove the rear panel exposing the aluminum evaporator coils.  Be careful not to damage these coils as they contain the freon that cools your refrigerator.  If you look closely underneath these coils, there will be ice from frozen defrosted water.  Using a hair dryer and not a heat gun, melt all the ice and sop up the water with a towel.  Now you will see a drain hole which is normally still blocked with ice.  Pour hot water in this hole and sop it up.  Keep doing this until you pour water down the hole and it drains into the evaporator drain pan either under or behind your refrigerator.  Once you have unblocked this drain line, reassemble and plug the refrigerator back in.  Set all controls to the middle settings and  within 24 hours, your unit will be functioning correctly once again.  If you need further assistance, we are here.  Eric Campion

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Eric Campion

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We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. You can visit our website at http://www.affordableappliance.com

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