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Major Appliances/water under crisper


I have a GE upright/top freezer and ice maker. I followed you proceedure for cleaning out the water drain but it doesn't seem to be freezing or cooling properly as there is still water in the bottom.
Is there a fix or do I need a prfessional to look at it or just get a new fridge as this one is about 17 years old?

Thanks Ed

In order for us to provide you accurate information and supply you with the correct manufactures part numbers , we will need the complete model number, serial number and batch or series numbers (if applicable) found on a business card size metal/foil plate.  If you are having difficulty locating this identification label, follow this link which will take you to our Website where we have pictures of common locations where your model number ID label can be found.  Here is the link:   Once you have the updated information, please reply to this email.  Eric Campion

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Eric Campion


We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. You can visit our website at


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