Major Appliances/Dishwasher water


QUESTION: We have Kenmore ultrawash quietguard 4 does not seem to fill enough water.  The level is below the heating element and the little "hat" float switch.  I hear it swish the water once then sort of like empty pump noise then another water swish.  Only the soft dirt is removed from the dishes.  What controls the water level and how do i raise it?

Green bay Wisconsin

ANSWER: In order for us to provide you accurate information and supply you with the correct manufactures part numbers , we will need the complete model number, serial number and batch or series numbers (if applicable) found on a business card size metal/foil plate.  If you are having difficulty locating this identification label, follow this link which will take you to our Website where we have pictures of common locations where your model number ID label can be found.  Here is the link:   Once you have the updated information, please reply to this email.  Eric Campion

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QUESTION: The model number of the dishwasher is 665.16059400   Serial FR4603789 Type 577-0  Stock 16059

Thanks for the model number.....   Your unit was manufactured by Whirlpool for Kenmore.  IT is a very good unit.  Several reasons could be possible on this unit....Water level could be too low and to verify this, start a fresh cycle and when you hear the water stop entering the machine, add about another gallon.  Turn it on and tell me if the swooshing you hear on the inside is more defined and more forceful.  If it is, you most likely do have a water supply problem/.  The hose you attach to the dishwasher water inlet valve will need to be removed and then look inside the valve itself and check the little screen in there...this could be partially blocked.  If on the other hand, adding water did not produce more washing force, you will have to disassemble the pump/motor assembly from the inside and check the screen inside the pump housing and verify the impeller is in tact and working properly....  Let us know what you find and if we can help further.

Waiting to hear from you,
Eric and Ann Campion

P.S. Please keep in mind we help pay our staff with earnings from parts sales.  Help us keep this valuable service free and order your parts from us. Visit our website for additional help at  or for Parts Order Only, Call 1-570-622-6441

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Eric Campion


We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. You can visit our website at


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