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Major Appliances/GE Profile Dishwasher (PDWT300V00BB) not cleaning dishes

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Question
QUESTION: Hi there,
Up until about three to six months ago we noticed our dishes were not getting rinsed and progressively it has worsened to some food stuffs remaining. We have tried making sure the water is hot when the cycle starts, we have tried various detergents and rinse aids, to no avail. I have started to notice not all the detergent is being washed away by the water rinses, leaving a "trail" from the detergent cup on the inside door.
I am suspecting this is a water inlet valve issue, if you agree, is this something a homeowner can replace themselves or do I need to call a professional?  Is there anything else it could be?
Thank you!

ANSWER: First thing we need to determine is if it is indeed a water valve issue.  Start the dishwasher normally and then when you hear the water stop flowing in, open the door and measure in inches how many are in your dishwasher.  Let me know and I will instruct further.

Waiting to hear from you,
Eric and Ann Campion

P.S. Please keep in mind we help pay our staff with earnings from parts sales.  Help us keep this valuable service free and order your parts from us. Visit our website for additional help at https://www.affordableappliance.com/  or for Parts Order Only, Call 1-570-622-6441

---------- FOLLOW-UP ----------

QUESTION: It measures, in the middle of the bottom, just less than an inch.

Answer
There should be more water in the unit.  Check the water inlet valve connected to your home water supply.  Remove this valve and then on the inlet side of the valve, there is a water inlet screen.  Do not take the screen out but rather clean it if blocked.  If not blocked, replace the water inlet valve.  If I can help further....

Waiting to hear from you,
Eric and Ann Campion

P.S. Please keep in mind we help pay our staff with earnings from parts sales.  Help us keep this valuable service free and order your parts from us. Visit our website for additional help at https://www.affordableappliance.com/  or for Parts Order Only, Call 1-570-622-6441  

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Eric Campion

Expertise

We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. You can visit our website at http://www.affordableappliance.com

Experience

36 years owning our business and repairing Major Home Appliances.

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Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE

Education/Credentials
36 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched in the Major Home Appliance Service and Part Sales Business

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