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QUESTION: Hi Eric,

We have a Whirlpool French door style fridge, freezer on bottom.  Every couple days or so there is a small puddle (about 1/4 cup or so) on both the left and right side front areas of the fridge.  Does that sound consistent with a plugged drain?  If so, where exactly should this be located.  Thank you very much,  Jeff

ANSWER: In order for us to provide you accurate information and supply you with the correct manufactures part numbers , we will need the complete model number, serial number and batch or series numbers (if applicable) found on a business card size metal/foil plate.  If you are having difficulty locating this identification label, follow this link which will take you to our Website where we have pictures of common locations where your model number ID label can be found.  Here is the link:  http://www.affordableappliance.com/Tips/modelnumbers.htm   Once you have the updated information, please reply to this email.  Eric & Ann Campion

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Whirlpool fridge
Whirlpool fridge  
QUESTION: We have a Whirlpool French door style fridge, freezer on bottom.  Every couple days or so there is a small puddle (about 1/4 cup or so) on both the left and right side front areas of the fridge.  Does that sound consistent with a plugged drain?  If so, where exactly should this be located.  Thank you very much,  Jeff

Answer
Thanks for the model number.....  I have done many of these over the years and what must be done is the food and  baskets remvoed from the freezer drawer.  Next, the freezer drawer is self along with the sliding basket.  Next, remove the icemaker (If applicable) and then the rear inside freezer panel.  Using a hair dryer, remove all ice from the pan underneath the evaporator.  Once you have all the ice removed, then go to the rear of the unit and remove the rear lower cover.  In the center of the rear, you will see a tube coming down from the freezer area.  Reach your hand up and at the top and you will feel a little rubber grommet.  Pull it off and throw it away.  Now pour very hot water down from the top pan and make sure it flows freely into the pan below.  Reassemble freezer section and take a rest.....Pat yourself on the back as many cannot do this jub....  Good Luck, Eric  

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Eric Campion

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We have been repairing appliances for over 36 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. You can visit our website at http://www.affordableappliance.com

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36 years owning our business and repairing Major Home Appliances.

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Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE

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36 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched in the Major Home Appliance Service and Part Sales Business

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