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jsm11778 wrote at 2007-11-15 14:50:38
it is your thermostat and circuit board failing



do not buy LG product or shop Best Buy



we have been with out our dryer for 1 month and Best Buy will not help even though my warranty does not end until november 2008   any one having problems with model DLG0332W please contact me I want to get a class action lawsuit against Best Buy and LG. Also my dryer vent does not catch lent. It is a fire hazzard.


wrd wrote at 2008-02-05 04:55:54
We have DLG0332W gas dryer purchased at best buy which repeatedly has problem of not heating.  Have read where this is a very common problem.  Last time it happened I called repairman who "reset" it in a matter of seconds and  charged $80.  This is really starting to irk me!

LG should really do something about this all-to-common problem.


Bill D wrote at 2008-02-05 20:29:40
We have the same dryer which we bought from Best Buy.  We had this problem within the 1st 6 months and Best Buy came out and replaced the circuit board.  He have had the set for over 2 years and the same problem occurred again twice  in the last 2 months.  The first most recent time the service man came out and reset something and it began working again.  The problem appeared to happen after I disconnected the vent system to clean all the lint that had accumulated almost plugging the vent completely.  When I reconnected the vent the problem occurred.  It would run but the dryer would never ignite to heat.  After the service tech came out to get it reset I left the vent off for a while and it worked fine.  Well I reconnected the vent yesterday and the dryer stopped heating again.  We will have to have the tech out again...another 80$...to reset it again.  Not sure what is causing this but it is obvious with all the lint that is collecting in the vent system that the lint filter is not working.


Dan wrote at 2010-01-29 08:52:16
We had an lg dryer and a home , the fire which is being investigated and fully reported via 3 eye witness's came from the dryer area.  


Cindy wrote at 2010-03-04 17:38:54
purchased LG DL2051W gas dryer 2/4/10. Dryer set my kids clothes on fire on 3/3/10. Fire dept said they have never seen anything like this.Lost entire laundry room because of the fire. LG is ignoring me. NEVER BUY LG.(did not purchase from Best Buy, bought from local dealer)


David wrote at 2010-03-13 17:05:14
I have owned the same crap box LG Dryer for 5 years. The Best Buy repair tech re set the thermostat for me at least four times during the first three years of use writing it up as a different issue each time so it would be covered. He said the dryer blower was not strong enough to push the HOT air up and through the roof which was causing the thermostat to trip. I changed the vent to blow into my garage less than 2 feet from the dryer vent opening and it still trips. It is not clogged with lint since it blows into may garage. What can be done to remedy this situation other than dumping the dryer for another brand? The only brand of appliance I have owned with zero issues was a Maytag. Where can I find the repair manual for this dryer to reset it myself so I don't keep getting ripped by repair techs to reset it?


Nicki wrote at 2010-05-21 01:24:40
We also had a fire in our Kenmore dryer made by LG.   The dryer was installed by Sears on 2/7/10 and the fire inside the dryer was on 5/14/10.   The fire was inside the dryer and there was hardly any lint in the lint trap.   Sears customer service was awful and just wanted to make this problem go away without paying for even the dryer.  The technician even tried to convince me to have it repaired when most parts were melted off!!!  


Doug wrote at 2010-06-07 19:23:35
Our LGgas dryer (DLG2051W just caught fire today, burning part of a load of clothing. The fire was inside the clothing drum.  I don't know if there was fire elsewhere, too.  They are sending a man out to repair it, today (6/7/10).  But, after reading the other entries here, I am soncerned that there is a bigger problem.  If anyone is pursuing further legal action, please pass word, as I would perhaps participate in such action.  If I was the only one, I would think otherwise.  But, given the number and similarity of replies, it sure looks like there is a problem.  Luckily my house did not catch fire.  Doug  


Pissed in Vancouver wrote at 2010-10-01 07:05:22
I have an LG front loading dryer #DLE2516W,that I have to run twice to get things to dry. Some much for automatic sensors and being more efficient. I also have a LG frig that is 19 months old that just died today. Bought the frig, washer and dryer all on the same day. Don't think I will sleep well tonight after doing the research on LG. Holy buckets.


Steve W Cincinnati, OH wrote at 2010-10-11 10:24:13
I guess it's not new to have a fire in anLG dryer. I guess now my problems with repair began. I'll never buy a LG product again.


Gene wrote at 2010-11-03 18:40:51
Our LG DLG2051W caught fire and burned the drum and a load of clothes this past Monday.  Is there some type of class action being taken?  It's scary that there is nothing online about this to warn everyone


Vince Wohlk wrote at 2010-11-18 02:33:20
Our dryer also caught fire last sat 11/13/10.

I would be intrested if there is a recall or if the COSC is getting involved.


Margee67 wrote at 2010-12-30 06:22:31
I LOST MY HOUSE TODAY BECAUSE OF THIS!!!!!!!!!!! HOw is this happening when clearly this has been going on for years!!!


KhiaKarma wrote at 2011-01-03 22:18:40
Our LG front loader DLG2051W also caught fire right before the Christmas holidays!  Thank goodness we were home and able to put out before our house and pets were burned!  Sears is giving us the run around and is claiming consumer abuse to get out of paying up on warranty.  They said that there were towels with chemicals on them- there were no chemicals on the towels- but they also NEVER LOOKED at them!  So don't buy LG and never buy from SEARS!  I would also be interested in legal action....this is a problem that must be addressed- Lives are at stake....  



The inside of the drum was burned and it melted part of the lint filter- just another load of normal towels.  Straight from the washer.  We are getting the run around and are sick of it.  


pinkhulahoop wrote at 2011-10-06 20:39:36
We bought a LG DLG2051W March 2010.  A load of towels caught on fire Aug 27 2011.  Luckily I was right next to the dryer and I was able to put it out in time.  The fire dept could not find any reason for the fire.  There was no oils on the towels .. and they were very clean when put into the dryer.  


Tiffiney wrote at 2013-01-26 16:55:52
I had an LG DLE5977W. I lost my house last week due to a fire that started within this dryer.  


MariaEllena Stewart wrote at 2013-03-10 19:45:17
I have a LG dryer Model DLE2350W. Within a week of getting it the dryer stopped drying, no heat. Since it was under warranty an independent company came out and replaced 1 of 2 thermostats. A week out of warranty it happened again. LG has NO customer service. I knew it was the thermostat again and could not afford the $100 service call as I live out in the country. I ordered the parts for both thermostats and took the dryer apart to replace it myself. Imagine my surprise when I took the dryer apart and observed the thermostat melted completely, and the wiring was also melted and burned about 4 inches. How this didn't start a fire I will never know. I took detailed pictures and have kept the piece of wire and the melted thermostat.

Do anyone know if a class action lawsuit has been started against LG and their defective products.  I have no doubt that the people who suffered fires in their homes was due to this problem. Also, while taking the dryer apart I decided to give it a good cleaning. There was lint all over the interior of the dryer area. This is due to a faulty seal between the area where the vent leads into an area that houses the fan. Is LG nuts? Who has lint going into the blades of a fan. No wonder these dryers don't work.  


UPSET & DISGUSTED wrote at 2013-04-10 18:25:34
MY LG FRONT LOADING DRYER (DLGX2502V) CAUGHT ON FIRE LAST WEEK. LUCKLY I CAUGHT IT IN TIME THAT THE HOUSE DIDN'T CATCH ON FIRE ALSO. THE POLICE PUT THE FIRE OUT THAT GOD!!!! I AM NOW WAITING FOR A RESPONSE FROM LG TO REPLACE MY DRYER (AND WASHER SINCE IT WAS RIGHT NEXT TO THE BURNING DRYER). THIS IS CRAZY!!!!!!!!!!!!!!!!!!!!



IS THERE A CLASS ACTION SUIT. PLEASE CONTACT ME, IF SO.....


UPSET & DISGUSTED wrote at 2013-04-11 02:58:41
MY LG FRONT LOADING DRYER (DLGX2502V) CAUGHT ON FIRE LAST WEEK. LUCKLY I CAUGHT IT IN TIME THAT THE HOUSE DIDN'T CATCH ON FIRE ALSO. THE POLICE PUT THE FIRE OUT THAT GOD!!!! I AM NOW WAITING FOR A RESPONSE FROM LG TO REPLACE MY DRYER (AND WASHER SINCE IT WAS RIGHT NEXT TO THE BURNING DRYER). THIS IS CRAZY!!!!!!!!!!!!!!!!!!!!



IS THERE A CLASS ACTION SUIT. PLEASE CONTACT ME, IF SO.....


CAROL wrote at 2013-07-08 14:48:09
MY dryer also had a fire,and repairman is trying to blame it on lint ,said keeping area clean is not his problem and my responsibility,we canceled repair as it is still under the 1 year warranty and we also have the extended,customer service is a joke say they will get back to you and don't.


Kennedysquires wrote at 2013-11-20 22:27:29
My dryer tripped the breaker and was not heating. I disassembled the dryer and found a wire resting on the drum. The wire is almost worn through and black from burning. Burn marks throughout the dryer as well.  Huge fire hazard and LG has told me I will be charged for someone to come to my house as my warranty ran out. Obviously safety is not a priority if this is not alarming to the company.  


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Carl Goodwin

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I am a self-employed Major Appliance Service Technician. I can answer MOST major appliance questions, and I will only tell you the CORRECT way to fix something (as I would in my customer's house). I do NOT "sugar-coat" my answers - you are told it up-front, and to the point. Some models are not available in Canada however (and vise-versa), and although "a dryer is a dryer" (for example), I am more familiar with North American models. Remember, I HAVEN'T seen EVERYTHING, and I can't do ANYTHING without the correct model number! :)

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I have been a Technician in the Major Appliance field since 1995, after I graduated from Lambton College in Sarnia, Ontario, in which I took the Major Appliance Repair Technician Program. I have been self-employed since 1998.

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I am a registered contractor with T.S.S.A. in Ontario. The T.S.S.A. regulate the fuels industry in Ontario, and BY LAW, you MUST be a registered contractor to work on ANY gas appliance in Ontario. I also belong to the Better Business Bureau of Windsor & Southwestern Ontario.

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I graduated from the Major Appliance Technician Servicing Program at Lambton College in Sarnia, Ontario. I have achieved accreditation by the Government Of Ontario as a Major Appliance Service Technician. I continually attend update workshops, and I am an Authorized Servicer for Whirlpool Canada.

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