Managing a Business/business development manager role
Expert: Leo Lingham - 3/26/2008
QuestionQUESTION: sir,
MY name is visveswaran , i work for wipro into datawarehousing, i want to make a career shift, iam not so comfortable in coding, i want to shift
A) Can i do one MBA and come back and join in business development manager role?
B) does this role require very strong technical background.
c) except project management , and business analyst are there roles in IT WHICH I CAN TAKE.(DOES NOT NEED TECHICAL KNOWLEDGE)
D) If I JOIN IT SALES IN a small company will it give me advantage to take the role of business development manager
in future once i do AN MBA
E) i have only 2 yrs IN IT , should i gain more experience
only then shift into BUSINESS DEVELOPMENT MANAGER or can i shift immediately once i do MBA?
F) iam planning to quit my job join a small comapny in IT SALES PREPARE GMAT AND DO MBA AND COME BACK AND JOIN AS BUSINESS DEVELOPMENT MANAGER OR BUSINESS ANALYSTS.CAN I DO
as i dont want to do coding.
Thanks and regards
visveswaran
ANSWER: VISVESWARAN,
THIS IS A ROUGH OUTLINE OF THE ROLE OF
BUSINESS DEVELOPMENT MANAGER [ OR EXECUTIVE]
BUSINESS DEVELOPMENT POSITION
COULD VARY WITH
-company structure
-company sales policiy
-company operation
-company product range
-company sales organization
etc.
BUSINESS DEVELOPMENT ROLE COULD BE
-looking after MAJOR ACCOUNTS only
-looking after KEY ACCOUNT only
-looking after AREA ACCOUNTS only
-looking after MARKET SEGMENT ACCOUNTS only
-looking after EXPORT ACCOUNTS only
-looking after GROUP PRODUCTS only
ETC ETC
==============================================
HERE BELOW, IS A STANDARD / UNIVERSAL SAMPLE.
OF A MANAGER --company selling through the resellers.
TITLE: BUSINESS DEVELOPMENT MANAGER.
SCOPE :ESTABLISH, DIRECT, AND COORDINATE THE BUSINESS
DEVELOPMENT ACTIVITIES FOR ............PRODUCTS.
STRATEGICALLY PLAN FOR, DEVELOP
AND PROFITABLY PENETRATE THE MARKET TO WHICH
THE PRODUCTS, SERVICES AND CAPABILITIES OF THE
COMPANY CAN BE DIRECTED.
ENSURES THE SALES TO CUSTOMERS ,
DISTRIBUTORs and RESELLERs achieve the budgeted target.
SPECIFIC ACCOUNTABILITIES:
*MEETING OBJECTIVES SET BY SALES DIRECTOR AFTER CONSULTATION.
*ACHIEVING A BUDGETED SALES/ GP PROFIT.
*SOLICITING/ DEVELOPING BUSINESS OPPORTUNITIES WITH
NEW CUSTOMERS, DISTRIBUTORs and RESELLERs.
MAJOR RESPONSIBILITIES:
*DEVELOP AND IMPLEMENT STRATEGIC PLANS FOR EACH
SELECTED/ASSIGNED NEW CUSTOMERS ,
DISTRIBUTORs and RESELLERs.
* ENSURE ACHIEVEMENT OF SALES OBJECTIVES.
*FORMULATE AND COORDINATE SALES DEVELOPMENT TACTICS
INCLUDING PRODUCTS BUNDLING, DELIVERY,
SERVICE,PRICING ETC.
*ENSURE PREFERRED CUSTOMERS, DISTRIBUTORs and RESELLERs.
SUPPLIER STATUS WITHIN EACH
ASSIGNED CUSTOMERS, DISTRIBUTORS, RESELLERS ETC.
*WITHIN THE LIMITS OF POLICIES AND PROCEDURES
OF THE COMPANY, ACHIEVE THE SALES / PROFIT OBJECTIVES
OF ASSIGNED CUSTOMERS, DISTRIBUTORs and RESELLERs.
*ACHIEVE SPECIFIED PRODUCT
REQUIREMENTS FOR ASSIGNED CUSTOMERS, DISTRIBUTORs
and RESELLERs.
*ENSURE THAT ADEQUATE STOCKS ARE BEING MAINTAINED
AT THE CUSTOMERS, DISTRIBUTORs and RESELLERs WAREHOUSE.
*PREPARE AND MAINTAIN AN UPTODATE
PROFILE ‑PERSONNEL, PERSONALITY, POLICIES, PRICING TERMS etc.
OF CUSTOMERS, DISTRIBUTORs and RESELLERs.
*DEVELOP AND MAKE PRESENTATONS TO THE CUSTOMERS,
DISTRIBUTORs and RESELLERs.
*DEVELOP AND MAKE PRESENTATIONS TO THE CUSTOMERS,
DISTRIBUTORs and RESELLERs. ON BUSINESS PROGRESS,
EVERY SIX MONTHS.
*FOR THE ASSIGNED ACCOUNTS, ORGANISE PRODUCT
TECHNICAL / OPERATION TRAINING FOR THE STAFF MEMBERS,
WITH THE HELP OF TECHNICAL STAFF.
*REGULARLY MAKE FIELD TRIPS TO SUPERVISE, ORGANISE
AND COORDINATE ALL FIELD ACTIVITIES , TO ENSURE
SUCCESSFUL BUSINESS.
*IDENTIFY SHORT / MEDIUM TERM ISSUES ‑‑PRODUCTS etc.
THAT MUST BE ADDRESSED.
*ESTABLISH AND MAINTAIN POLICIES ON -SELECTION AND
TERMINATION OF CUSTOMERS, DISTRIBUTORs and RESELLERs.
*SUBMIT PLANS TO THE SALES DIRECTOR FOR
PROMOTIONAL ACTIVITIES PLANNED WITH CUSTOMERS,
DISTRIBUTORs and RESELLERs FOR APPROVAL.
*APPROVE ALL EXPENDITURE AND CREDITS TO CUSTOMERS,
DISTRIBUTORs and RESELLERs. FOR - RETURNED GOODS/ ETC.
*MAINTAIN AN EFFECTIVE SYSTEM OF CONTROL OVER
SUCH ACTIVITIES AS CUSTOMERS, DISTRIBUTORs and RESELLERs.
'MEETINGS, TRAININGS, PROMOTIONS ETC.
*DEVELOP THE GUIDELINE FOR PRICING SYSTEM.
*DIRECT AND IMPLEMENT PRODUCT SALES PROMOTIONS ,
AS REQUIRED.
ACCOUNTABLE FOR:
**ACHIEVEMENT FOR SALES TARGET/ GP OBJECTIVES.
** ENSURING THE REQUIRED PRODUCT RANGE FOR
THE ASSIGNED CUSTOMERS, DISTRIBUTORs and RESELLERs.
**MAINTAIN THE REQUIRED STOCK LEVEL AT THE CHANNEL
PARTNERS' WAREHOUSE.
**MAINTAIN THE CUSTOMER SATISFACTION / RELATION LEVEL.
============================================================
Business Development Manager [ SALES directly TO CUSTOMERS]
Primary objective
Develop new business opportunities to achieve profit targets for the company through the identification and attraction of
new markets and customers.
Specific accountabilities
Identify and evaluate new business opportunities to extend and develop the company's customer and profit base.
Assist in the development of marketing plans for all new and existing products.
Direct research into new business opportunities through all available media.
Prepare and conduct presentations to and negotiations with prospective customers to achieve growth objectives.
Ensure business negotiations are undertaken to protect the company's interests.
Develop strategic plans to achieve new business targets, as directed.
Liaise with marketing and sales staff, industry associations, government bodies and others, to ensure new business
opportunities are identified and followed through.
Prepare regular reports and analyses of new business achievements, opportunities and targets.
Ensure all business activities comply with relevant Acts, legal demands and ethical standards.
========================================================
BUSINESS DEVELOPMENT IS AN UNIQUE FUNCTION.
Business Development is driven by change
Business development potentially includes everything involved with the quality of the business or the organization. Business development planning first requires establishing the business development aims, and then formulating a business development strategy, which would comprise some or all of the following methods of development.
sales development
-by selling more products to the current customers.
-by selling new products to the current customers.
-by selling current products to the new customers.
-by selling new products to the new customers.
-by developing new products
-by entering / selling in new markets
-by increasing market coverage
-by increasing customer coverage
-by increasing product coverage
-by increasing product range.
new product development
-NEW SERVICES
-NEW DELIVERY SYSTEMS
new market development
-NEW MARKET SEGMENTS
-NEW GEOGRAPHY AREAS
business organization, shape, structure and processes development.
tools, and supply-chain development
people, management and communications (capabilities and training) development
strategic partnerships and distribution routes development.
Generally business development is partly scientific, and partly subjective, based on the feelings and wishes of the business owners or CEO. There are so many ways to develop a business which achieve growth and improvement, and rarely is just one of these a single best solution. Business development is what some people call a 'black art', ie., difficult to analyse, and difficult to apply a replicable process.
========================================================
Seven Steps
New business marketing , the following is a seven step process that you can use to develop new business and new sales for your service.
The Seven Steps to New Business Development
1. Opportunity Identification
2. Opportunity Preparation
3. Organizational Marketing
4. Sales Marketing
5. Prospecting
6. Personal Selling
7.ServiceforReselling
-------------------------------------------------------------
The Seven Steps to New Business Development
The following are some checklist ideas for you to consider for accomplishing each of the seven steps. The list is comprehensive, but incomplete. Each situation requires its own thinking, planning, and action.
I. Opportunity Identification
‑ Identify all segments that you serve (such as geography, markets segments , industry segments]
-identify all segments you don't serve, or don't serve well, that it is logical that you could serve.
-Look at the customers, segments, services and determine what opportunities that presents.
-Ask customers what they want and need (either in person, by phone, by survey, by focus group, or other methods).
‑ In addition, look for opportunities customers (or especially your
major customer contacts) may not think of or even know about you / your organization.
Look at your bank's existing services, for what could be exploited or sold better.
Look at your bank's special strengths.
Look at your own personal strengths.
Look for a few opportunities to concentrate on that have a high potential for large results.
-------------------------------------------------------------
2. Opportunity Preparation
Learn customer needs and technologies related to the opportunity, service, you have identified or focused on.
Learn technologies related to effectively selling and delivering the service, product, to the customer.
Like online servicing etc.
Prepare sales literature.[ QUALITY BROCHURE as well as WEBSITE ]
Prepare presentation materials and literature. [ MULTI MEDIA ]
Look for added value, which you or your company might add or increase, to improve on the service or make it more valuable or easier to use.
---------------------------------------------------------------------------
3. Organizational Marketing
The purpose of marketing is to get customers to contact you asking about your new service or to get them to feel favorably toward your organization and your new service so that when you contact them they are receptive.
Obtain reference letters .
Start by focusing on the segments with the greatest opportunities, that is, unless you determine that you first need to focus into smaller segments. This would be either because you need to learn more, or because you don't have the resources to support the larger opportunity segment.
After selecting segments for emphasis, prepare for advertising, direct mail, telemarketing, publicity, and other organizational communications as appropriate to support the new service or opportunity.
Select the most effective marketing communications approach (such as direct mail supported by follow‑up telemarketing), implement it, and support it effectively (in other words, if you get good leads, make sure you follow them up).
Develop relationships with industry and market "influencers" (such as experts, magazine editors, association executives, or people of renown in leading customer companies).
Take action to strengthen bonds with existing customers and obtain positive publicity from that relationship, such as publishing an article about how your service helped the customer, while at the same time making the customer look wise and smart.
-------------------------------------------------------------------------------------
4. Sales / Marketing
The purpose of Sales marketing is to get prospects or customers to contact you personally, asking about the service, or to get them to favorably toward either you personally or your new service ,, so when you contact them they are receptive.
Select market segments / customer segments , on which to focus your efforts. They might be selected because they have large s profit potential, because they should be easy to sell to, because should be easy to partner with and learn from .
Network with customers and influencers. join customer industry associations (regionally and/or nationally). Become active in associations. Become a resource to associations and to target markets / industries.
Look for additional ways to leverage your selling
-such as giving presentations at association or customer company meetings or developing educational seminars.
Devise and implement a strategy to develop friendly business relationships with influencers and customers. This is so they are more inclined to give you business, time, and information, and to give you referrals and names of potential prospects both in their organizations and elsewhere.
Devise and implement a strategy to market yourself to potential prospect‑generators and referral‑providers, as a person and a company highly worthy of receiving referrals, so they are more likely to refer prospects to you .
-------------------------------------------------------------------------------------------------
5.Prospecting
0
After identifying segments and prospect types on which to focus, look for and find lists Of matching Potential prospects, (companies, business units, or people) ‑ There are many sources of such lists both free and available for a charge: the list of largest companies in a number of categories‑available in local business newspapers, Dun & Bradstreet and other financial (and information company) lists of businesses and employers, the computerized D&B list, Corporate 1000 Directory (including names, addresses and phone numbers of key persons and divisions), association directories and lists, purchased mailing lists (by SIC code, location, job function, and business area), the Yellow Pages, and others.
Attempt to devise a strategy that identifies decision makers in these market segments.
Devise and implement a strategy to market yourself to potential prospectgenerators and referral‑providers as a person and company highly worthy of receiving referrals, so they are more likely to refer prospects to you.
---------------------------------------------------------------------------------------------------------------------------------------------------------------
6. Personal Selling
Make an appointment with the prospect by making a "selling" phone contact, perhaps following an introductory letter. Make the letter short and powerful. Refuse to sell or give your specific "ideas" on the phone.
Even better, make an appointment by following up on a referral.
Carefully develop a short, powerful justification statement as to why it is extraordinarily important to the prospect that he or she spends a few face‑toface minutes with you. A potential statement might be something like, "I have some ideas that have been of major benefit to a number of organizations like yours. I need just a few minutes to share them with you. Then you can determine if they might be applicable to your situation. It'll be entirely up to you. Is that fair?" (After getting a positive response, ‑ask for the appointment and set a specific appointment time and place. The more specific you can be in giving your justification, without giving away your "ideas," the more effective you will be.)
Gather as much appropriate information on the prospect as possible before you make the sales call. This impresses the prospect favorably, helps you to plan and carry out the sales call more effectively, and reduces the number of less important questions you need to ask. Thus, you are able to get to the point quicker.
One of the biggest mistakes in selling, and one that is made frequently, is to begin the presentation before the prospect realizes that he might have a significant problem or need, and before he is "interested" in a potential solution.
For more complex sales, make calls on, develop relationships with, sell to, and keep informed all decision makers and decision influencers.
--------------------------------------------------------------------------------------------------------------------------------------------
7. Servicing for Reselling
Follow up after the sale to make sure that what was sold was dehvered properly and promptly.
Develop relationships with key customer contacts so they want to continue to do business with you, readily share information with you, recommend you, and give you many results‑generating business referrals.
Take action to strengthen bonds with customers and obtain positive publicity from that relationship, such as publishing an article about how your service helped the customer, while at the same time making the customer look wise and smart.
After providing service of great value, and after establishing a friendly, respectful, trusting relationship with as many key customer contacts as possible, then proactively (creatively and in most cases subtly) solicit numerous and powerful testimonials and referrals.
=============================================
NOW COMING TO YOUR SPECIFIC QUESTIONS
A) Can i do one MBA and come back and join in business development manager role?
Yes, you can complete MBA[ marketing] and join in the role of business development.
-------------------------------------------------------------------------------------------
B) does this role require very strong technical background.
BUSINESS DEVELOPMENT ROLE DOES NOT REQUIRE A TECHNICAL BACKGROUND.
-in IT field, a technical background would be useful.
-But with a MBA marketing, you can do business development in many fields
*industrial products
*service industries
*insurance
*finance field
*hospitality fields
etc etc
--------------------------------------------------------------
c) except project management , and business analyst are there roles in IT WHICH I CAN TAKE.(DOES NOT NEED TECHICAL KNOWLEDGE)
In ITES / BPO / etc, there is no need for technical knowledge
but if you have it is useful.
IN INDIA, IT SEEMS THE EMPLOYERS INSIST ON TECHNICAL KNOWLEDGE
------------------------------------------------------------------------------------
D) If I JOIN IT SALES IN a small company will it give me advantage to take the role of business development manager
in future once i do AN MBA
With an MBA marketing, the scope is varied/ wide. YOU can grow
to positions like
-BUSINESS DEVELOPMENT MANAGER
-SALES MANAGER
-DIRECTOR OF SALES
-VICE PRESIDENT [SALES]
ETC
------------------------------------------------------------------
E) i have only 2 yrs IN IT , should i gain more experience
only then shift into BUSINESS DEVELOPMENT MANAGER or can i shift immediately once i do MBA?
I would suggest --shift as soon as possible.
YOU NEED at least 2 years to get a good grinding in BUSINESS DEVELOPMENT.
--------------------------------------------------------------------------
F) iam planning to quit my job join a small comapny in IT SALES PREPARE GMAT AND DO MBA AND COME BACK AND JOIN AS BUSINESS DEVELOPMENT MANAGER OR BUSINESS ANALYSTS.CAN I DO
as i dont want to do coding.
-I understand you situation --coding has no scope / opportunities for growth.
BUT MBA MARKETING IS A MUST, IF YOU WANT THE LADDER
IN AN ORGANIZATION.
=======================================
REGARDS
LEO LINGHAM
---------- FOLLOW-UP ----------
QUESTION: sir,
Thankyou so much, i need to talk to you can i have your number with your permission please.You can mail ne to
viswa_erd@yahoo.co.in
Thanks and regards
visveswaran
ANSWER: VISVESWARAN,
SINCE I AM ON AN ASSIGNMENT, WHICH TAKES ME
AROUND DIFFERENT LOCATIONS IN THE NEXT FEW MONTHS,
IT WILL BE ALMOST IMPOSSIBLE TO GET ME ON THE
PHONE BECAUSE OF THE DIFFERENT TIME ZONES.
BUT I CAN ALWAYS HELP YOU OUT THROUGH
THE EMAIL ON THE RUN.
leolingham2000gmail.com
REGARDS
LEO LINGHAM
---------- FOLLOW-UP ----------
QUESTION: sir,
with continuation , to my previous question in marketing.
I would like to ask you a few questions
1)I got a job in presales in a very small company called SPSS
and they offer me very less salary far below my current salary at wipro , but will it be a good break for me, i need to support the sales team for selling of datamining software?
2)I am working as a datawarehouse professional, the datawarehouse job prospects are too good, and money the onsite oppurtunaties are excellent,but iam not comfortable
nor iam an expert in this field, i am already 28 yrs old should i quit and start from presales as a fresher, or should i try to coop up in my field and work hard(though i hate hate coding).
3)I Was told the marketing job is even more high pressure
job, and too much stress related job, requring special kind of talent, not every one can with stand the pressure in marketing is it true?
4)Are the salaries of sales guy very less comapred to IT GUY WHO IS IN CODING?
5 ) typical growth ladder of IT GUY COMPARED TO MARKETING can you contrast,i mean what would i be after 5 yrs if iam in coding, and in marketing.
6)are there roles in this world other than marketing or coding, where i can venture at this age please let me know .
AnswerVISVESWARAN,
HERE IS SOME USEFUL MATERIAL.
REGARDS
LEO LINGHAM
====================================
1)I got a job in presales in a very small company called SPSS
and they offer me very less salary far below my current salary at wipro , but will it be a good break for me, i need to support the sales team for selling of datamining software?
[-what you got is an opportunity.
You must exploit the opportunity.
The presales is actually a business development job.
-it needs the correct support / direction from the bosses,
otherwise it will be a big disappointment.
ALSO TAKE THE OPPORTUNITY TO DO THE MBA.
=====================================================
2)I am working as a datawarehouse professional, the datawarehouse job prospects are too good, and money the onsite oppurtunaties are excellent,but iam not comfortable
nor iam an expert in this field, i am already 28 yrs old should i quit and start from presales as a fresher, or should i try to coop up in my field and work hard(though i hate hate coding).
[the coding job is a money earner, initially
but not a career job. SO COLLECT THE MONEY
AND CHANGE THE DIRECTION/SEEK THE CAREER OF CHOICE.
===============================================================
3)I Was told the marketing job is even more high pressure
job, and too much stress related job, requring special kind of talent, not every one can with stand the pressure in marketing is it true?
MARKETING JOB IS NOT HIGH PRESSURE/ STRESSFUL.
PEOPLE WHO SAY SUCH THINGS LACK THE UNDERSTAND OF THE PROCESS.
FOR SUCCESS, THIS FORMULA APPLIES
aptitude x attitude x motivation x efforts.
--------------------------------------------------------------------------
sales development
-by selling more products to the current customers.
-by selling new products to the current customers.
-by selling current products to the new customers.
-by selling new products to the new customers.
-by developing new products
-by entering / selling in new markets
-by increasing market coverage
-by increasing customer coverage
-by increasing product coverage
-by increasing product range.
New business marketing , the following is a seven step process that you can use to develop new business and new sales for your service.
The Seven Steps to New Business Development
1. Opportunity Identification
2. Opportunity Preparation
3. Organizational Marketing
4. Sales Marketing
5. Prospecting
6. Personal Selling
7.ServiceforReselling
-------------------------------------------------------------
The Seven Steps to New Business Development
The following are some checklist ideas for you to consider for accomplishing each of the seven steps. The list is comprehensive, but incomplete. Each situation requires its own thinking, planning, and action.
I. Opportunity Identification
‑ Identify all segments that you serve (such as geography, markets segments , industry segments]
-identify all segments you don't serve, or don't serve well, that it is logical that you could serve.
-Look at the customers, segments, services and determine what opportunities that presents.
-Ask customers what they want and need (either in person, by phone, by survey, by focus group, or other methods).
‑ In addition, look for opportunities customers (or especially your
major customer contacts) may not think of or even know about you / your organization.
Look at your bank's existing services, for what could be exploited or sold better.
Look at your bank's special strengths.
Look at your own personal strengths.
Look for a few opportunities to concentrate on that have a high potential for large results.
-------------------------------------------------------------
2. Opportunity Preparation
Learn customer needs and technologies related to the opportunity, service, you have identified or focused on.
Learn technologies related to effectively selling and delivering the service, product, to the customer.
Like online servicing etc.
Prepare sales literature.[ QUALITY BROCHURE as well as WEBSITE ]
Prepare presentation materials and literature. [ MULTI MEDIA ]
Look for added value, which you or your company might add or increase, to improve on the service or make it more valuable or easier to use.
---------------------------------------------------------------------------
3. Organizational Marketing
The purpose of marketing is to get customers to contact you asking about your new service or to get them to feel favorably toward your organization and your new service so that when you contact them they are receptive.
Obtain reference letters .
Start by focusing on the segments with the greatest opportunities, that is, unless you determine that you first need to focus into smaller segments. This would be either because you need to learn more, or because you don't have the resources to support the larger opportunity segment.
After selecting segments for emphasis, prepare for advertising, direct mail, telemarketing, publicity, and other organizational communications as appropriate to support the new service or opportunity.
Select the most effective marketing communications approach (such as direct mail supported by follow‑up telemarketing), implement it, and support it effectively (in other words, if you get good leads, make sure you follow them up).
Develop relationships with industry and market "influencers" (such as experts, magazine editors, association executives, or people of renown in leading customer companies).
Take action to strengthen bonds with existing customers and obtain positive publicity from that relationship, such as publishing an article about how your service helped the customer, while at the same time making the customer look wise and smart.
-------------------------------------------------------------------------------------
4. Sales Marketing
The purpose of Sales marketing is to get prospects or customers to contact you personally, asking about the service, or to get them to favorably toward either you personally or your new service ,, so when you contact them they are receptive.
Select market segments / customer segments , on which to focus your efforts. They might be selected because they have large s profit potential, because they should be easy to sell to, because should be easy to partner with and learn from .
Network with customers and influencers. join customer industry associations (regionally and/or nationally). Become active in associations. Become a resource to associations and to target markets / industries.
Look for additional ways to leverage your selling
-such as giving presentations at association or customer company meetings or developing educational seminars.
Devise and implement a strategy to develop friendly business relationships with influencers and customers. This is so they are more inclined to give you business, time, and information, and to give you referrals and names of potential prospects both in their organizations and elsewhere.
Devise and implement a strategy to market yourself to potential prospect‑generators and referral‑providers, as a person and a company highly worthy of receiving referrals, so they are more likely to refer prospects to you .
-------------------------------------------------------------------------------------------------
5.Prospecting
0
After identifying segments and prospect types on which to focus, look for and find lists Of matching Potential prospects, (companies, business units, or people) ‑ There are many sources of such lists both free and available for a charge: the list of largest companies in a number of categories‑available in local business newspapers, Dun & Bradstreet and other financial (and information company) lists of businesses and employers, the computerized D&B list, Corporate 1000 Directory (including names, addresses and phone numbers of key persons and divisions), association directories and lists, purchased mailing lists (by SIC code, location, job function, and business area), the Yellow Pages, and others.
Attempt to devise a strategy that identifies decision makers in these market segments.
Devise and implement a strategy to market yourself to potential prospectgenerators and referral‑providers as a person and company highly worthy of receiving referrals, so they are more likely to refer prospects to you.
---------------------------------------------------------------------------------------------------------------------------------------------------------------
6. Personal Selling
Make an appointment with the prospect by making a "selling" phone contact, perhaps following an introductory letter. Make the letter short and powerful. Refuse to sell or give your specific "ideas" on the phone.
Even better, make an appointment by following up on a referral.
Carefully develop a short, powerful justification statement as to why it is extraordinarily important to the prospect that he or she spends a few face‑toface minutes with you. A potential statement might be something like, "I have some ideas that have been of major benefit to a number of organizations like yours. I need just a few minutes to share them with you. Then you can determine if they might be applicable to your situation. It'll be entirely up to you. Is that fair?" (After getting a positive response, ‑ask for the appointment and set a specific appointment time and place. The more specific you can be in giving your justification, without giving away your "ideas," the more effective you will be.)
Gather as much appropriate information on the prospect as possible before you make the sales call. This impresses the prospect favorably, helps you to plan and carry out the sales call more effectively, and reduces the number of less important questions you need to ask. Thus, you are able to get to the point quicker.
One of the biggest mistakes in selling, and one that is made frequently, is to begin the presentation before the prospect realizes that he might have a significant problem or need, and before he is "interested" in a potential solution.
For more complex sales, make calls on, develop relationships with, sell to, and keep informed all decision makers and decision influencers.
--------------------------------------------------------------------------------------------------------------------------------------------
7. Servicing for Reselling
Follow up after the sale to make sure that what was sold was dehvered properly and promptly.
Develop relationships with key customer contacts so they want to continue to do business with you, readily share information with you, recommend you, and give you many results‑generating business referrals.
Take action to strengthen bonds with customers and obtain positive publicity from that relationship, such as publishing an article about how your service helped the customer, while at the same time making the customer look wise and smart.
After providing service of great value, and after establishing a friendly, respectful, trusting relationship with as many key customer contacts as possible, then proactively (creatively and in most cases subtly) solicit numerous and powerful testimonials and referrals.
if you apply the above steps effectively
with the support of the management,
you must succeed.
==========================================
4)Are the salaries of sales guy very less comapred to IT GUY WHO IS IN CODING?
The coding jobs are paid high to attract people.
but the career path is very limited.
BUSINESS DEVELOPMENT HAS THE SCOPE/EARNING OPPORTUNITY.
==========================================
5 ) typical growth ladder of IT GUY COMPARED TO MARKETING can you contrast,i mean what would i be after 5 yrs if iam in coding, and in marketing.
IN CODING
-after 5/7 years you could become a ''TEAM LEADER''
-after 10/12 years ----MANAGER
-------------------------------------------------------
IN MARKETING
-BUSINESS DEVELOPMENT EXECUTIVE
-MARKETING MANAGER
-MARKETING DIRECTOR
-V.P.MARKETING
OR
-MARKETING CONSULTANT
ETC
=====================================
6)are there roles in this world other than marketing or coding, where i can venture at this age please let me know .
YOU NEED A MBA- ANY FIELD
============================================