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About Leo Lingham
Expertise
In Managing a business, I can cover all aspects of running a business--business planning, business development, business auditing, business communication, operation management, human resources management , training, etc.

Experience
18 years of working management experience covering such areas
as business planning, business development, strategic planning,
marketing, management services, personnel administration.

PLUS

24 years of management consulting which includes business planning, strategic planning, marketing, product management, training, business coaching etc.

Organizations
BESTBUSICON   Pty Ltd--PRINCIPAL

Education/Credentials
MASTERS IN SCIENCE

MASTERS IN BUSINESS ADMINSTRATION

 
   

You are here:  Experts > Business > Small Business: Canada > Managing a Business > business communication

Managing a Business - business communication


Expert: Leo Lingham - 4/18/2009

Question
write an agenda for a meeting with the purpose of formulating next year'smarketing plan for a brand of disigner clothing for men/women/ also write a brief minutes of the meeting, imagining and summing up the proceedings.

Answer
SUNITI,
HERE IS SOME  USEFUL  MATERIAL.
REGARDS
LEO LINGHAM
==========================================
SUB: MINUTES   OF THE  MARKETING  MANAGING  COMMITTEE  MEETING  
         HELD  ON   XXXXX.
            

PRESENT  AT   THE  MEETINGS: MARKETING  MANAGEMENT  COMMITTEE  
MEMBERS

CEO
VICE PRESIDENT  MARKETING
VICE  PRESIDENT  SALES
VICE  PRESIDENT  FINANCE
MARKETING  DIRECTOR
SALES  DIRECTOR
NATIONAL  MARKETING MANAGER
NATIONAL  SALES  MANAGER
NATIONAL  DISTRIBUTION  MANAGER
MARKETING RESEARCH MANAGER
NATIONAL   SALES  PROMOTION  MANAGER.
NATIONAL   ADVERTISING  MANAGER
NATIONAL  PR  MANAGER
GROUP  PRODUCT  MANAGERS.

ADVISORY  COMMITTEE  MEMBERS:
MARKETING  CONSULTANT
PRODUCT  DEVELOPMENT  CONSULTANT

AGENDA:
1.REVIEW  THE  CURRENT  SITUATION  OF   SALES AND  MARKETING.
2.DETERMINE   THE  STRENGTHS/  WEAKNESSES.
3.REVIEW / ANALYSE  THE  ECONOMY/BUSINESS/MARKET.
4.IDENTIFY  THE  OPPORTUNITIES  /  THREATS.
5.DEVELOP  CORPORATE  MARKETING  OBJECTIVES.
6.DEVELOP CORPORATE  MARKETING  STRATEGIES.
7.DEVELOP CORPORATE  SALES   GUIDELINES.
8.DEVELOP  CORPORATE  DISTRIBUTION   GUIDELINES.
9.DEVELOP  THE  PRODUCT  DEVELOPMENT  GUIDELINES.
10. DEVELOP  THE  PRICING  GUIDELINES.

----------------------------------------------------------------------------------------------------------------
THE   COMMITTEE  MEMBERS  DISCUSSED   VARIOUS  ISSUES
AND  AGREED   TO  THE   FOLLOWING  RESOLUTIONS   UNANIMOUSLY.


ISSUES   DISCUSSED.
Current Situation - MACROENVIRONMENT
economy
legal
government
technology
ecological
sociocultural
supply chain

Current Situation - MARKET  ANALYSIS
market definition
market size
market  segmentation
industry structure and strategic groupings
Porter  5  forces  analysis
competition and market share
competitors'strengths/ weaknesses
market trends
Current Situation - Consumer Analysis
nature of the buying decision
participants
demographics
psychographics
buyer motivation and expectations
loyalty segments
Current Situation - Internal
company resources
financial
people
time
skills
objectives
mission statement and vision statement
corporate objectives
financial objective
marketing objectives
long term objectives
corporate culture
Summary of Situation Analysis
external threats
external opportunities
internal strengths
internal weaknesses
key success factors in the industry
our sustainable  competitive  advantage
MARKETING  RESEARCH
information requirements
research methodology
research results
Marketing Strategy - tPRODUCT
PRODUCT MIX
product strengths and weaknesses
PERCEPTUAL  MAPPING
PRODUCT LIFE CYCLE MANAGEMENT/ NEW PRODUCT DEVELOPMENT
BRAND, brand image, and BRAND-EQUITY
the  AUGMENTED  PRODUCT
product PORTFOLIO analysis
B C G  ANALYSIS
CONTRIBUTION  MARGIN ANALYSIS
 GE MULTI FACTORAL  ANALYSIS
QUALITY  FUNCTION DEPLOYMENT
Marketing Strategy -  MARKET  SHAREobjectives
by products,
by customer segments,
by geographical markets
Marketing Strategy - PRICE
PRICING  OBJECTIVES
pricing method (eg.: cost plus, demand based, or competitor indexing)
pricing strategy (eg.: skimming, or penetration)
DISCOUNTS   AND  ALLOWANCES
PRICE  ELASCITY and customer sensitivity
PRICE  ZONING
BREAK EVEN  ANALYSIS at various prices
Marketing Strategy - PROMOTIONS
promotional goals
promotional mix
ADVERTISING   reach, frequency, flights, theme, and media
SALES FORCE  requirements, techniques, and management
SALES  PROMOTIONS
PUBLICITY  and PUBLIC  RELATIONS
electronic promotion (eg.:WEBSITE  or TELEPHONE)
Marketing Strategy - DISTRIBUTION
geographical coverage
distribution channels
physical distribution and logistics
electronic distribution
Implementation
personnel requirements
assign responsibilities
give INCENTIVES
training on selling methods
financial requirements
MANAGEMENT  INFORMATION SYSTEMS requirements
month-by-month agenda
PERT   or CRITICAL analysis
monitoring results and benchmarks
adjustment mechanism
contingencies (What if's)
Financial Summary
assumptions
pro-forma monthly income statement
CONTRIBUTION  ANALYSIS
breakeven analysis
MONTE  CARLO METHOD
Scenarios
Prediction of Future Scenarios
Plan of Action for each Scenario
=====================================================
DECISIONS   TAKEN

GENERAL
1.ECONOMY
-the economy  is  estimated  to  grow   at  the rate of  [5-6] growth.  
2.GOVERNMENT
-the  government  will  introduce  some  reforms  to  help  the
business  to  grow.
3.SOCIO-DEMOGRAPHIC
-the middle  class  will  growth will  accelerate.
4.TECHNOLOGY
-there   will  be  opportunities  to  introduce  technology in  business
for  improvements.
========================================
MARKET
1.MARKET  GROWTH  RATE
-the  market  for  our products  is  estimated  to   grow  by  8%.
2.MARKET  SIZE
-the market  potential  for  our  products  in  the next  12 months  will be  2.0 billion dollars.
3.MARKET  SEGMENT
-we  will  focus  on  the  ''middle  class  working  people'' /  children.
4.COMPETITION
-the  competition  will  be  challenging/  aggressive
with   3  new  entrants  into   the  market.
5.MARKET  SHARE.
-our  market  share  was  12.5%  and  we  will  target  15% market  share.
=======================================
OUR  OBJECTIVES

1.MARKET
-to  achieve  the  market  share  of   15%.
2.SALES
-to  achieve a  sales volume  of   300mill dollars
-to  increase  the  geographical  market  coverage  by  30%.
3.GROSS  PROFIT
-to  achieve  28%  gross  profit on  the  product  sales.
4.PRODUCT
-to  introduce  3  new  products  in  the  first  5  months of  the  year
and  achieve  a  sales  volume  for new  products = 20 mill  dollars.
======================================
MARKETING  RESEARCH
-use  IT  information  extensively  in  marketing.
-conduct  marketing  research  whenever  required.

PRODUCT  MANAGEMENT

-keep  track  of  the  following
PRODUCT MIX
product strengths and weaknesses
PERCEPTUAL  MAPPING
PRODUCT LIFE CYCLE MANAGEMENT/ NEW PRODUCT DEVELOPMENT
BRAND, brand image, and BRAND-EQUITY
the  AUGMENTED  PRODUCT
product PORTFOLIO analysis
CONTRIBUTION  MARGIN ANALYSIS
QUALITY  FUNCTION DEPLOYMENT
Marketing Strategy -  MARKET  SHARE   objectives
by products,
by customer segments,
by geographical markets
Marketing Strategy - PRICE
PRICING  OBJECTIVES
pricing method (eg.: cost plus, demand based, or competitor indexing)
pricing strategy (eg.: skimming, or penetration)
DISCOUNTS   AND  ALLOWANCES
PRICE  ELASCITY and customer sensitivity
PRICE  ZONING
BREAK EVEN  ANALYSIS at various prices

NATIONAL  MARKETING
to keep  track  of  the  following
Marketing Strategy - PROMOTIONS
promotional goals
promotional mix
ADVERTISING   reach, frequency, flights, theme, and media
SALES FORCE  requirements, techniques, and management
SALES  PROMOTIONS
PUBLICITY  and PUBLIC  RELATIONS
electronic promotion (eg.:WEBSITE  or TELEPHONE)
Marketing Strategy - DISTRIBUTION
geographical coverage
distribution channels
physical distribution and logistics
electronic distribution
Implementation
personnel requirements
assign responsibilities
give INCENTIVES
training on selling methods
financial requirements
MANAGEMENT  INFORMATION SYSTEMS requirements
month-by-month agenda
PERT   or CRITICAL analysis
monitoring results and benchmarks
adjustment mechanism
contingencies (What if's)
Financial Summary
pro-forma monthly income statement
CONTRIBUTION  ANALYSIS
breakeven analysis
===============================================
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
THE  MARKETING MANAGEMENT COMMITTEE  REQUESTED
THE  VICE PRESIDENT/ MARKETING DIRECTOR/ NATIONAL MARKETING  MANAGER
TO  DEVELOP  THE  FULL-FLEDGED  MARKETING  PLAN
AND  PRESENT  IT  TO  THE   COMMITTEE.
OUTLINE  OF  STRATEGIC   MARKETING  PLANNING  PROCESS.


1. PRODUCT / MARKET  REVIEW.

2.SITUATION  ANALYSIS--MARKET  ANALYSIS
-market  needs
-market trends
-market  potential and  growth
-market characteristics
-market  segments
etc

3.SITUATION ANALYSIS--COMPANY  ANALYSIS
-strengths
-weaknesses

4.BUSINESS  ENVIRONMENT
-political  
-economic
-social
-technology
-opportunities
-threats
-competition
-services
-keys to success
-critical  issues
-channels

5.MARKETING  STRATEGIES
-marketing  objectives
-financial  objectives
-target  marketing
-positioning
-marketing strategy

6.MARKETING  MIX
-products
-pricing
-promotion
-distribution
-channels
-marketing  research

7. SALES  PLANS

8.FINANCE
-sales forecast
-expense  forecast
-contribution  margin.

9.IMPLEMENTATION   PLANS
-milestones
-time  schedule

10.MARKETING  /  SALES  ORGANIZATION


11. CONTROL  SYSTEM
-time  schedule
-action  plan.

12.CONTINGENCY   PLANNING.

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